Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered?

A complimentary buffet breakfast is included.

What are the standard check-in and check-out times?

Check-in is at 14:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request.

Are airport shuttle services available?

Yes, a roundtrip airport shuttle is provided for a surcharge of EUR 23.50 per room (one-way) and is available 24 hours.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms.

Where is the property located in relation to key landmarks?

The hotel is located in Santa Cruz, just a 1-minute drive from Santo da Serra Golf Club and 14 minutes from Funchal Ecological Park. It is 5 miles from Palmeiras Beach and 8.5 miles from Faial Beach.

Does the property have a swimming pool?

Yes, there is an indoor pool and an outdoor heated pool available for guests.

What are the policies for guests staying with children?

Children are welcome at the property, and kids under 13 years of age can stay for free.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 20.00 per night, and advance request is required for confirmation.

PortoBay Serra Golf - Comfortable Stay in Santa Cruz

Average nightly price at PortoBay Serra Golf by month, last 12 months (USD)
Month	Average price
January	$142
February	$164
March	$172
April	$198
May	$1,488
June	$316
July	$163
August	$168
September	$160
October	$154
November	$150
December	$133

What guests think

Across recent reviews, PortoBay Serra Golf comes across as a quiet, charming mountain hotel offering friendly staff, very good breakfasts, and pleasant indoor pool and garden areas, making it a comfortable base for travelers seeking relaxation amid Madeira’s greenery.

Rooms are generally comfortable, with many praising the beds, and some noting simple decor, darker outlooks, or noise through doors. Housekeeping and overall cleanliness receive frequent praise, though the sauna is small and not always convenient to use. On-site meals are widely enjoyed, but breakfast variety can feel limited, dinner often needs advance booking, and the quiet location means a car is useful with few restaurants nearby. Expect a peaceful base for nature, golf, and hikes if you plan dining and transport ahead.

Facilities

Cleanliness

Rooms

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Location

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the indoor heated pool and well-kept gardens; the sauna is small and sometimes inconvenient to activate. On-site parking is available but can be limited.

Related guest reviews

10

Julie

Nov 3, 2025

·

Stayed 1 night

Great stay and service! Loved the architecture and facilities

10

Laurent

Oct 9, 2022

·

Stayed 1 night

Piscine,.sauna, personnel extra. Nous avions pris la demi-pension qui s est averee excellente.

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $145	16 $211	17
18	19	20	21 $128	22 $131	23 $138	24
25 $130	26 $131	27 $130	28 $133	29 $131	30 $166	31 $140

Su	Mo	Tu	We	Th	Fr	Sa
1 $201	2 $146	3 $140	4 $143	5	6 $162	7
8 $137	9 $140	10 $140	11 $131	12 $133	13 $310	14 $144
15 $149	16 $144	17 $122	18 $122	19 $140	20 $152	21 $140
22 $131	23 $131	24 $122	25 $120	26 $122	27 $307	28 $140
29 $122	30 $122

Prices for PortoBay Serra Golf

Monthly average prices

About this property

Location

Room options

Superior Double Room

Standard Twin Room

Standard Twin Room (Single Use)

Guest reviews of PortoBay Serra Golf

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What guests think

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