Alua Leo - Hyatt Inclusive Collection
$116
/ night
Avg. for October
Prices for Alua Leo - Hyatt Inclusive Collection
Select dates to see prices and availability
$116
/ night
Avg. for October
Monthly average prices
Nightly prices at Alua Leo - Hyatt Inclusive Collection average $73 in January, the cheapest month, and $314 in July, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $73 |
| February | $89 |
| March | $86 |
| April | $130 |
| May | $154 |
| June | $208 |
| July | $314 |
| August | $245 |
| September | $167 |
| October | $116 |
| November | $85 |
| December | $109 |
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Oct · $116
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Most expensive: July (~$314)
Cheapest: January (~$73)
About this property
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include bicycles to rent. This hotel also features complimentary wireless internet access, an arcade/game room, and a television in a common area.
Amenities
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include bicycles to rent. This hotel also features complimentary wireless internet access, an arcade/game room, and a television in a common area.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Dining
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Terra, or stay in and take advantage of the room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 280 guestrooms featuring refrigerators and minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers.
Location
With a stay at Alua Leo Hotel in Palma de Mallorca (Can Pastilla), you'll be within a 15-minute drive of Playa de Palma and El Arenal Beach. This hotel is 8.9 mi (14.4 km) from Port of Palma de Mallorca and 12.6 mi (20.3 km) from Cala Mayor Beach.
What's nearby
Playa de Palma(0.2 miles)
Platja de Can Pastilla(0.3 miles)
Platja d'Or(0.5 miles)
San Antonio de la Playa Marina(0.7 miles)
Cala Estancia(0.8 miles)
Caló de son Caios(1 miles)
La Porciuncula Church(2.1 miles)
Hospital Sant Joan de Déu Palma de Mallorca(2.1 miles)
Cala Gamba(2.1 miles)
Playa Ciudad Jardín(2.6 miles)
FAN Mallorca Shopping(2.6 miles)
El Arenal Beach(2.8 miles)
Aqualand El Arenal(4.2 miles)
Palacio de Congresos(4.4 miles)
Passeig Born d'es Molinar(4.6 miles)
The nearest major airport is Palma de Mallorca Airport (PMI)(3 miles)
Parking
Restaurant
Swimming pool
Business Center
Tour Desk
Housekeeping
Location
Manuela de los Herreros, 12, Can Pastilla, Palma de Mallorca, Balearic Islands, Spain
Playa de Palma (0.2 miles)
Platja de Can Pastilla (0.3 miles)
Platja d'Or (0.5 miles)
San Antonio de la Playa Marina (0.7 miles)
Cala Estancia (0.8 miles)
Caló de son Caios (1 miles)
Room options
4
Double Room, Balcony (2 Adults)
Room details
1 Twin Bed
1 Full Bed
Sleeps 2
215 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
4
Superior Double Room, Terrace (2 Adults + 1 Child)
Room details
1 Full Bed
and 1 Sofa Bed
2 Twin Beds
and 1 Sofa Bed
Sleeps 2
215 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
4
Double Room, Balcony, Pool View (2 Adults + 1 Child)
Room details
1 Full Bed
and 1 Sofa Bed
1 Twin Bed
and 1 Sofa Bed
Sleeps 2
215 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
4
Superior Double Room Single Use, Balcony, Sea View
Room details
1 Full Bed
215 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
4
Superior Double Room, Balcony, Sea View (2 Adults)
Room details
1 Full Bed
Sleeps 2
215 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
4
Superior Double Room, Balcony, Sea View (2 Adults + 1 Child)
Room details
1 Full Bed
and 1 Sofa Bed
2 Twin Beds
and 1 Sofa Bed
Sleeps 2
215 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
4
Double Room, Balcony, Pool View (1 Adult + 1 Child)
Room details
1 Full Bed
1 Twin Bed
215 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
4
Double Room, Balcony, Pool View (2 Adults)
Room details
1 Full Bed
1 Twin Bed
Sleeps 2
215 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
4
Superior Double Room, Terrace (2 Adults)
Room details
1 Full Bed
Sleeps 2
215 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
4
Double Room Single Use, Balcony, Pool View
Room details
1 Full Bed
1 Twin Bed
215 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
4
Double Room, Balcony (1 Adult + 1 Child)
Room details
1 Full Bed
1 Twin Bed
215 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
4
Double Room Single Use, Balcony
Room details
1 Full Bed
1 Twin Bed
215 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
4
Double Room, Balcony (2 Adults + 1 Child)
Room details
1 Twin Bed
and 1 Sofa Bed
1 Full Bed
and 1 Sofa Bed
Sleeps 2
215 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
4
Superior Double Room Single Use, Terrace
Room details
1 Full Bed
215 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
Guest reviews of Alua Leo - Hyatt Inclusive Collection
8.2
Very good
Based on 2,898 verified reviews
Who stays here?
Business
3%
Couple
45%
Family
23%
Group
19%
Solo
7%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews of Alua Leo, guests praise the convenient location near the beach, airport, and bus links, friendly staff, and a pleasant pool area, while noting mixed dining quality, variable room comfort, and occasional maintenance or service issues.
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What guests think
Across recent reviews of Alua Leo, guests praise the convenient location near the beach, airport, and bus links, friendly staff, and a pleasant pool area, while noting mixed dining quality, variable room comfort, and occasional maintenance or service issues.
Many mention clean, modern rooms and comfortable beds. However, several report A/C problems, occasional water-supply or housekeeping lapses, and noise from corridors, street traffic, or aircraft. Overall, expect a practical, mid-range stay with solid basics and a few rough edges.
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AI-generated summary based on recent guest reviews
Facilities
Pool area and bar are popular with many sunbeds, though some find the pool small or very cold and pool bar service slow. Bike rental and paid parking are available; entertainment is active, but there’s no gym despite listings and no luggage carts, and safes incur a fee.
Related guest reviews
4
Erica
Jun 9, 2024
·
Stayed 3 nights
No luggage carts to help with your stuff and the air conditioning was broken
No luggage carts to help with your stuff and the air conditioning was broken
8
Robert
Aug 8, 2024
·
Stayed 8 nights
Bra läge, ganska liten pool jämfört med antalet människor . Bra service , trevlig personal, bra städat . Väldugt nära stranden och bra kommunikationer med busshållplatser strax utanför. Jag kan rekommendera hotellet.
Bra läge, ganska liten pool jämfört med antalet människor . Bra service , trevlig personal, bra städat . Väldugt nära stranden och bra kommunikationer med busshållplatser strax utanför. Jag kan rekommendera hotellet.
10
Christina
Jul 22, 2024
·
Stayed 7 nights
We really loved it here! Close to the bus-stop with the buses that goes everywhere and very good area. Rent a bike from the hotel and explore the beaches nearby. Such a lovely experience
We really loved it here! Close to the bus-stop with the buses that goes everywhere and very good area. Rent a bike from the hotel and explore the beaches nearby. Such a lovely experience
8
Marian Ivon
Aug 26, 2023
·
Stayed 5 nights
We hebben een fijne tijd gehad in dit hotel. De kamers zijn fris en licht, de combinatie van het zwembad en het strand op korte loopafstand is perfect. De kamers op de eerste etage aan de zwembadzijde hebben een extra groot balkon met ligbedden en een parasol. De dames van de receptie zijn vriendelijk en behulpzaam, de dame van de animatie is enthousiast en vriendelijk en zorgt voor een vrolijke en gemoedelijke sfeer. Ook het personeel in het restaurant is vriendelijk en werkt hard om het alle gasten naar hun zin te maken. We hadden halfpension geboekt en zowel bij ontbijt als diner is er voldoende keuze. De lunch hebben wij een aantal keer gebruikt bij het buitenterras/bar bij het zwembad. De kwaliteit van het eten is goed en het is betaalbaar. Er zijn sandwiches, burgers, salades, pizza’s en pasta’s. Voor 2 personen inclusief drankje betaalden we rond de €20,-. Ook kan je voor €15,- per persoon lunchen in het restaurant van het hotel. 2 aandachtspuntjes: - In de omschrijving stond dat er een fitness was maar die is er niet. Buiten was het al in de ochtend boven de 30 graden, dus daarom extra vroeg opgestaan om buiten te kunnen sporten. - Er wordt, in vergelijking met Nederlandse begrippen, nog veel gerookt in Spanje. Dit mag op het buitenterras, in hetzelfde gedeelte waar ook geluncht wordt. We mochten onze lunch niet meenemen naar een ander deel vh terras, waardoor we tussen de sigarettenrook aten. Ondanks dat een dikke voldoende voor Alua Leo!
We hebben een fijne tijd gehad in dit hotel. De kamers zijn fris en licht, de combinatie van het zwembad en het strand op korte loopafstand is perfect. De kamers op de eerste etage aan de zwembadzijde hebben een extra groot balkon met ligbedden en een parasol. De dames van de receptie zijn vriendelijk en behulpzaam, de dame van de animatie is enthousiast en vriendelijk en zorgt voor een vrolijke en gemoedelijke sfeer. Ook het personeel in het restaurant is vriendelijk en werkt hard om het alle gasten naar hun zin te maken. We hadden halfpension geboekt en zowel bij ontbijt als diner is er voldoende keuze. De lunch hebben wij een aantal keer gebruikt bij het buitenterras/bar bij het zwembad. De kwaliteit van het eten is goed en het is betaalbaar. Er zijn sandwiches, burgers, salades, pizza’s en pasta’s. Voor 2 personen inclusief drankje betaalden we rond de €20,-. Ook kan je voor €15,- per persoon lunchen in het restaurant van het hotel. 2 aandachtspuntjes: - In de omschrijving stond dat er een fitness was maar die is er niet. Buiten was het al in de ochtend boven de 30 graden, dus daarom extra vroeg opgestaan om buiten te kunnen sporten. - Er wordt, in vergelijking met Nederlandse begrippen, nog veel gerookt in Spanje. Dit mag op het buitenterras, in hetzelfde gedeelte waar ook geluncht wordt. We mochten onze lunch niet meenemen naar een ander deel vh terras, waardoor we tussen de sigarettenrook aten. Ondanks dat een dikke voldoende voor Alua Leo!
8
Masih
Jul 10, 2023
·
Stayed 6 nights
Ein 4 Sterne Hotel ihne Safe?!!! Seit wann muss man für Safe im Hotel separat bezahlen?
Ein 4 Sterne Hotel ihne Safe?!!! Seit wann muss man für Safe im Hotel separat bezahlen?
10
Jacques
May 25, 2023
·
Stayed 2 nights
Bel hôtel, bel accueil, et la chambre tout comme les lieux communs étaient d'une propreté impeccable. Internet OK. Belle piscine avec un bar. Parking sécurisé sur place (4 Euros par jour). Petit déjeuner extraordinaire (comme sur une croisière). A quelques pas de la plage, restaurants, boutiques... Un arrêt de bus est à 200 mètres de l’hôtel, ce bus permet de se rendre directement à Palma . Nous recommandons sans hésiter.
Bel hôtel, bel accueil, et la chambre tout comme les lieux communs étaient d'une propreté impeccable. Internet OK. Belle piscine avec un bar. Parking sécurisé sur place (4 Euros par jour). Petit déjeuner extraordinaire (comme sur une croisière). A quelques pas de la plage, restaurants, boutiques... Un arrêt de bus est à 200 mètres de l’hôtel, ce bus permet de se rendre directement à Palma . Nous recommandons sans hésiter.
8
emma
May 17, 2024
·
Stayed 7 nights
Everything was great - comfy beds, nice room and bathroom with big powerful shower and the large terrace with table, chairs, parasol and sun loungers was a real hit. Hotel did not switch the air-con on until mid way through our holiday and the room was very stuffy. The only let down for the hotel was the swimming pool - it was very large and inviting, but always absolutely freezing cold - there was never anyone in it for this reason. I love swimming and one main reason that I chose this hotel was for the big pool, which I didn't use.
Everything was great - comfy beds, nice room and bathroom with big powerful shower and the large terrace with table, chairs, parasol and sun loungers was a real hit. Hotel did not switch the air-con on until mid way through our holiday and the room was very stuffy. The only let down for the hotel was the swimming pool - it was very large and inviting, but always absolutely freezing cold - there was never anyone in it for this reason. I love swimming and one main reason that I chose this hotel was for the big pool, which I didn't use.
8
Trond
Jun 16, 2024
·
Stayed 7 nights
Et fint hotell like ved stranden og restauranter, samtidig litt tilbaktrukket. Flott basseng område og mange solsenger. Meget god frokost med stort utvalg. Rengjøring på rommene kunne med fordel vært bedre. Sengene ble redd opp, men ellers lite gjort på den uken vi var der. Buss til Palma er rett utenfor døren, veldig enkelt. Alt i alt et meget godt alternativ.
Et fint hotell like ved stranden og restauranter, samtidig litt tilbaktrukket. Flott basseng område og mange solsenger. Meget god frokost med stort utvalg. Rengjøring på rommene kunne med fordel vært bedre. Sengene ble redd opp, men ellers lite gjort på den uken vi var der. Buss til Palma er rett utenfor døren, veldig enkelt. Alt i alt et meget godt alternativ.
8
DAVID
Jul 10, 2023
·
Stayed 2 nights
Gr8 hotel and room options; pool with easy access, showers and shaded garden. Plenty of sunbeds. Outdoor dining option with main restaurant. Good location close to promenade, shops and the best area of seafront. Reception service wait too long. Very good reception service once wait over. Good luggage and courtesy room service. Pool bar service too slow. Pool bar food quality poor and half-an-hour waiting time is far too long. Complaint made. Noted that residents bring in take-aways from outside instead of using pool bar menu. We'll do the same next time.
Gr8 hotel and room options; pool with easy access, showers and shaded garden. Plenty of sunbeds. Outdoor dining option with main restaurant. Good location close to promenade, shops and the best area of seafront. Reception service wait too long. Very good reception service once wait over. Good luggage and courtesy room service. Pool bar service too slow. Pool bar food quality poor and half-an-hour waiting time is far too long. Complaint made. Noted that residents bring in take-aways from outside instead of using pool bar menu. We'll do the same next time.
10
melanie
Jun 14, 2024
·
Stayed 1 night
Had a lovely room. Big & super clean. Bed so comfortable. Pool lovely, plenty of sun beds. Staff very helpful. 5 stars.
Had a lovely room. Big & super clean. Bed so comfortable. Pool lovely, plenty of sun beds. Staff very helpful. 5 stars.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is often praised, but there are recurring lapses like dusty areas, stained or dirty towels, mold in showers, and inconsistent housekeeping timing.
Related guest reviews
4
Sandrine
Aug 20, 2022
·
Stayed 7 nights
Quatrième séjour dans cet hôtel, chambres face aux poubelles et livraisons quotidiennes des 8h. Terrasses sales, douches non nettoyées à notre arrivée . Personnels de restauration désagréables , il faut pleurer pour avoir des verres et des couverts à table et encore… très déçue
Quatrième séjour dans cet hôtel, chambres face aux poubelles et livraisons quotidiennes des 8h. Terrasses sales, douches non nettoyées à notre arrivée . Personnels de restauration désagréables , il faut pleurer pour avoir des verres et des couverts à table et encore… très déçue
8
Matheus
Aug 30, 2025
·
Stayed 3 nights
Bom hotel, porém teve atraso na entrega do quarto, limpeza dos quartos bem abaixo da média, deixaram toalhas dobradas que estavam sujas de sangue e maquiagem. Demais itens estava ok
Bom hotel, porém teve atraso na entrega do quarto, limpeza dos quartos bem abaixo da média, deixaram toalhas dobradas que estavam sujas de sangue e maquiagem. Demais itens estava ok
10
Dorota
Jul 22, 2024
·
Stayed 3 nights
Clean, nice place. Nearly a beach. Perfect
Clean, nice place. Nearly a beach. Perfect
8
Karl
Oct 6, 2024
·
Stayed 12 nights
Wir waren bereits zum 21. bzw. 18. mal in Ihrem Haus. Dieses mal erschien uns das Bedienpersonal im Speise-saal überfordert. Am Grill, direkt zum Zugang zur Küche waren, sowohl die 2 weibl. als auch in den letzten 2 Tagen, die männl. Person vollkommen planlos. Ich habe noch nie so lange angestanden, um mein Fisch oder Fleisch zu bekommen. Das hat es früher nie gegeben. Bei der Ankunft wurde der Wäschehalter auf der Terrasse bemängelt, da ein Dübel aus der Wand gerissen war und dieser dadurch leicht herunter hing. Eine "Reparatur" war unfachmännisch, da der ausgerissene Dübel einfach wieder in das Loch gedrückt wurde. Beim nächsten Wäsche aufhängen riss er natürlich wieder raus. Im Juni hatte ich das gleiche Problem. Da wurde allerdings fachmännisch gearbeitet. Weiterhin mussten wir feststellen, dass mehrfach das Zimmer um 14.00 Uhr und einmal sogar um 14:45 Uhr nicht gemacht war. Dies hat sich in den letzten Jahren schon gehäuft. Wir sind von 10:00 Uhr bis ca. 14:00 Uhr zu Fuß unterwegs und freuen uns auf unsere "Siesta". Dabei ist es angenehm, wenn das Zimmer bereits gemacht ist und wir nicht vom Zimmerservice dabei gestört werden. Wir muss nachgebessert werden. Als Anfang Oktober div. Reisegruppen im Hotel ankamen, brach das totale Chaos aus, da zum einen keine Kaffeetassen mehr vorhanden waren und beim Abendessen keine Teller. So was darf in einem 4**** Hotel nicht vorkommen. Wir hoffen, dass es nächstes Jahr wieder wird wie früher. Lesley und Rudi Schäfer
Wir waren bereits zum 21. bzw. 18. mal in Ihrem Haus. Dieses mal erschien uns das Bedienpersonal im Speise-saal überfordert. Am Grill, direkt zum Zugang zur Küche waren, sowohl die 2 weibl. als auch in den letzten 2 Tagen, die männl. Person vollkommen planlos. Ich habe noch nie so lange angestanden, um mein Fisch oder Fleisch zu bekommen. Das hat es früher nie gegeben. Bei der Ankunft wurde der Wäschehalter auf der Terrasse bemängelt, da ein Dübel aus der Wand gerissen war und dieser dadurch leicht herunter hing. Eine "Reparatur" war unfachmännisch, da der ausgerissene Dübel einfach wieder in das Loch gedrückt wurde. Beim nächsten Wäsche aufhängen riss er natürlich wieder raus. Im Juni hatte ich das gleiche Problem. Da wurde allerdings fachmännisch gearbeitet. Weiterhin mussten wir feststellen, dass mehrfach das Zimmer um 14.00 Uhr und einmal sogar um 14:45 Uhr nicht gemacht war. Dies hat sich in den letzten Jahren schon gehäuft. Wir sind von 10:00 Uhr bis ca. 14:00 Uhr zu Fuß unterwegs und freuen uns auf unsere "Siesta". Dabei ist es angenehm, wenn das Zimmer bereits gemacht ist und wir nicht vom Zimmerservice dabei gestört werden. Wir muss nachgebessert werden. Als Anfang Oktober div. Reisegruppen im Hotel ankamen, brach das totale Chaos aus, da zum einen keine Kaffeetassen mehr vorhanden waren und beim Abendessen keine Teller. So was darf in einem 4**** Hotel nicht vorkommen. Wir hoffen, dass es nächstes Jahr wieder wird wie früher. Lesley und Rudi Schäfer
8
Betina
Jun 22, 2024
·
Stayed 3 nights
Staff was very nice. Pool was great, plenty of umbrellas and clean. Breakfast with many options. Overall good but not sure if worth the price. One thing that surprised me was charging 3 euros per day to use the safe in the room in case you wanted. Room cleanliness could be improved, some areas were dusty and there was a used water bottle left in the balcony. They did not provide conditioners in the room, only shampoo. You can ask in the reception but all the times I tried they were out of it.
Staff was very nice. Pool was great, plenty of umbrellas and clean. Breakfast with many options. Overall good but not sure if worth the price. One thing that surprised me was charging 3 euros per day to use the safe in the room in case you wanted. Room cleanliness could be improved, some areas were dusty and there was a used water bottle left in the balcony. They did not provide conditioners in the room, only shampoo. You can ask in the reception but all the times I tried they were out of it.
6
Kelly
Jul 20, 2024
·
Stayed 4 nights
Het hotel was nogal basic om een vier sterren hotel te zijn. Zowel de kamers als het restaurant zagen er op foto veel degelijker uit. De badkamer was helaas niet goed onderhouden, er zaten veel schimmelvlekken in de douche. De kamers werden wel dagelijks schoongemaakt en we kregen propere handdoeken. Het eten was basic maar oké. Het personeel was vriendelijk. Hotel gelegen op wandelafstand van het strand. Jammer dat het zwembad om 19u sluit.
Het hotel was nogal basic om een vier sterren hotel te zijn. Zowel de kamers als het restaurant zagen er op foto veel degelijker uit. De badkamer was helaas niet goed onderhouden, er zaten veel schimmelvlekken in de douche. De kamers werden wel dagelijks schoongemaakt en we kregen propere handdoeken. Het eten was basic maar oké. Het personeel was vriendelijk. Hotel gelegen op wandelafstand van het strand. Jammer dat het zwembad om 19u sluit.
10
Veronica
May 1, 2024
·
Stayed 1 night
Everything was great! Super clean. Friendly staff
Everything was great! Super clean. Friendly staff
10
Jacques
May 25, 2023
·
Stayed 2 nights
Bel hôtel, bel accueil, et la chambre tout comme les lieux communs étaient d'une propreté impeccable. Internet OK. Belle piscine avec un bar. Parking sécurisé sur place (4 Euros par jour). Petit déjeuner extraordinaire (comme sur une croisière). A quelques pas de la plage, restaurants, boutiques... Un arrêt de bus est à 200 mètres de l’hôtel, ce bus permet de se rendre directement à Palma . Nous recommandons sans hésiter.
Bel hôtel, bel accueil, et la chambre tout comme les lieux communs étaient d'une propreté impeccable. Internet OK. Belle piscine avec un bar. Parking sécurisé sur place (4 Euros par jour). Petit déjeuner extraordinaire (comme sur une croisière). A quelques pas de la plage, restaurants, boutiques... Un arrêt de bus est à 200 mètres de l’hôtel, ce bus permet de se rendre directement à Palma . Nous recommandons sans hésiter.
4
Lisa Lisette
Oct 13, 2023
·
Stayed 7 nights
Dårlig service, renhold var veldig dårlig.
Dårlig service, renhold var veldig dårlig.
8
Roland
May 28, 2022
·
Stayed 3 nights
Sehr gute Lage, nettes Personal, Hotel Sauber
Sehr gute Lage, nettes Personal, Hotel Sauber
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AI-generated summary based on recent guest reviews
Rooms
Modern or refurbished rooms with comfortable beds and some large terraces or sea views, but sizes can feel basic or small and noise from corridors, traffic, or aircraft occurs. A/C issues and occasional water-supply problems are noted, and some amenities require deposits or fees.
Related guest reviews
10
Kai
Jun 17, 2024
·
Stayed 3 nights
Nice new refurbished rooms
Nice new refurbished rooms
6
Monika
May 14, 2024
·
Stayed 4 nights
Lauter Fluglärm und Abluftgeräusche vom Nebenhaus
Lauter Fluglärm und Abluftgeräusche vom Nebenhaus
10
melanie
Apr 8, 2023
·
Stayed 1 night
Lovely hotel. Bed very comfortable. Room big & clean. Big balcony area. Shower hot. Lovely entrance.
Lovely hotel. Bed very comfortable. Room big & clean. Big balcony area. Shower hot. Lovely entrance.
10
Susanne
Mar 31, 2025
·
Stayed 6 nights
Very nice hotel. Evening buffet was great. The only bad thing was that you heard the guests in the corridor all the time.
Very nice hotel. Evening buffet was great. The only bad thing was that you heard the guests in the corridor all the time.
6
Jenean
May 25, 2024
·
Stayed 4 nights
The hotel itself is nice, clean and modern. However there are literally no amenities provided in the rooms and you have to leave deposits with reception in order to obtain any of them. I stayed for four nights with a friend and we were shocked to find that we needed to leave a £20 deposit just to have a kettle in the room, as there were no coffee making facilities in the room. We also inquired about an iron and ironing board which is pretty standard in all four star hotels and they said we needed to leave a £10 deposit but that none were actually available at the time. There were also deposits required for beach towels. My friend and i both work in a four star hotel in england and we were shocked that none of the amenities that are considered standard at the four star level were provided by the hotel. That being said, the staff were very helpful when we wanted to arrange a rental car and taxis. And the breakfast buffet was much better than i expected. There were also some really affordable and relatively healthy options for lunch from the pool bar which was a nice surprise. If the hotel were able to provide all the expected amenities in the room, i probably would’ve rated the stay a five. Our only other issue was the air conditioning/heating unit locks overnight at whatever level you had it at in the evening and is unable to change, so you have to make sure you set it at a good temp in the evening, or else it can get quite warm overnight.
The hotel itself is nice, clean and modern. However there are literally no amenities provided in the rooms and you have to leave deposits with reception in order to obtain any of them. I stayed for four nights with a friend and we were shocked to find that we needed to leave a £20 deposit just to have a kettle in the room, as there were no coffee making facilities in the room. We also inquired about an iron and ironing board which is pretty standard in all four star hotels and they said we needed to leave a £10 deposit but that none were actually available at the time. There were also deposits required for beach towels. My friend and i both work in a four star hotel in england and we were shocked that none of the amenities that are considered standard at the four star level were provided by the hotel. That being said, the staff were very helpful when we wanted to arrange a rental car and taxis. And the breakfast buffet was much better than i expected. There were also some really affordable and relatively healthy options for lunch from the pool bar which was a nice surprise. If the hotel were able to provide all the expected amenities in the room, i probably would’ve rated the stay a five. Our only other issue was the air conditioning/heating unit locks overnight at whatever level you had it at in the evening and is unable to change, so you have to make sure you set it at a good temp in the evening, or else it can get quite warm overnight.
6
Anna
Mar 26, 2025
·
Stayed 2 nights
I travelled for work and used the facility shower and sleep. I was all day out for work and had to return back at the hotel for shower and a change of clothes before dinner with clients. Unfortunately, the hotel had a water supply problem which they were working on hours. They deactivated the phones due to high number of calls related to the water supply. Overall, I am unhappy with the stay. I had to leave the hotel with extra layer of deodorant and perfume. Great location, very close to the airport.
I travelled for work and used the facility shower and sleep. I was all day out for work and had to return back at the hotel for shower and a change of clothes before dinner with clients. Unfortunately, the hotel had a water supply problem which they were working on hours. They deactivated the phones due to high number of calls related to the water supply. Overall, I am unhappy with the stay. I had to leave the hotel with extra layer of deodorant and perfume. Great location, very close to the airport.
10
Marcin
May 3, 2024
·
Stayed 3 nights
Great hotel, with walking distance to the airport. Really liked the room with a sea view. That's what holiday is about.
Great hotel, with walking distance to the airport. Really liked the room with a sea view. That's what holiday is about.
6
Kelly
Jul 20, 2024
·
Stayed 4 nights
Het hotel was nogal basic om een vier sterren hotel te zijn. Zowel de kamers als het restaurant zagen er op foto veel degelijker uit. De badkamer was helaas niet goed onderhouden, er zaten veel schimmelvlekken in de douche. De kamers werden wel dagelijks schoongemaakt en we kregen propere handdoeken. Het eten was basic maar oké. Het personeel was vriendelijk. Hotel gelegen op wandelafstand van het strand. Jammer dat het zwembad om 19u sluit.
Het hotel was nogal basic om een vier sterren hotel te zijn. Zowel de kamers als het restaurant zagen er op foto veel degelijker uit. De badkamer was helaas niet goed onderhouden, er zaten veel schimmelvlekken in de douche. De kamers werden wel dagelijks schoongemaakt en we kregen propere handdoeken. Het eten was basic maar oké. Het personeel was vriendelijk. Hotel gelegen op wandelafstand van het strand. Jammer dat het zwembad om 19u sluit.
8
emma
May 17, 2024
·
Stayed 7 nights
Everything was great - comfy beds, nice room and bathroom with big powerful shower and the large terrace with table, chairs, parasol and sun loungers was a real hit. Hotel did not switch the air-con on until mid way through our holiday and the room was very stuffy. The only let down for the hotel was the swimming pool - it was very large and inviting, but always absolutely freezing cold - there was never anyone in it for this reason. I love swimming and one main reason that I chose this hotel was for the big pool, which I didn't use.
Everything was great - comfy beds, nice room and bathroom with big powerful shower and the large terrace with table, chairs, parasol and sun loungers was a real hit. Hotel did not switch the air-con on until mid way through our holiday and the room was very stuffy. The only let down for the hotel was the swimming pool - it was very large and inviting, but always absolutely freezing cold - there was never anyone in it for this reason. I love swimming and one main reason that I chose this hotel was for the big pool, which I didn't use.
6
Morgan
Aug 4, 2025
·
Stayed 3 nights
The House keeping was awesome! They were always so friendly. In the restaurant we were never asked if wanted a drink and ignored. Always had to go find them and ask. Air con was terrible. Didn’t work
The House keeping was awesome! They were always so friendly. In the restaurant we were never asked if wanted a drink and ignored. Always had to go find them and ask. Air con was terrible. Didn’t work
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AI-generated summary based on recent guest reviews
Service
Many guests highlight friendly, helpful staff, but there are recurring complaints about slow or disorganized reception or restaurant service, unhelpful interactions, and poor issue resolution during problems.
Related guest reviews
10
Badreddin
Dec 6, 2024
·
Stayed 1 night
Very nice staff. Clean room with nice breakfast for a reasonable price.
Very nice staff. Clean room with nice breakfast for a reasonable price.
2
Teresa
Oct 17, 2024
·
Stayed 1 night
Por un error al realizar la reserva, la persona que constaba en la misma era distinta a la que debía alojarse en el hotel, nos dimos cuenta enseguida y contactamos inmediatamente con Hoteles.com para notificar la incidencia, nos aseguraron que se ocupaban de todo y procedían a la modificación de los huéspedes. Para evitar problemas, también lo comunicamos directamente al hotel, que nos aseguró quedaba constancia del comunicado y añadían el nombre del nuevo huésped a la reserva, ésta se realizó en septiembre y mi sorpresa a la llegada al hotel el 16-10-24 fue que se habían dado instrucciones al personal de recepción que a la llegada del huésped, éste tenía que contactar con la plataforma para solucionar el problema, de lo contrario no podía disponer de la habitación, por supuesto, ya pagada. Yo pregunto, como es que se esperó a tener al huésped en el hotel para comunicar algo así, habiendo tenido tiempo suficiente para evitar la incidencia. Por supuesto no se pudo solucionar ya que el teléfono que se me facilitó comunicaba constantemente, después de muchísimos intentos y al no obtener respuesta por parte de la plataforma, consideré pagar otra habitación ya que era la única solución que me daban desde recepción, pero por supuesto a un precio superior al contratado, por lo que no accedí. En fin, han cobrado la habitación igualmente, no se ha hospedado nadie y se escudan en que las normas son las normas. desde luego, muy poco profesionales y resolutivos.
Por un error al realizar la reserva, la persona que constaba en la misma era distinta a la que debía alojarse en el hotel, nos dimos cuenta enseguida y contactamos inmediatamente con Hoteles.com para notificar la incidencia, nos aseguraron que se ocupaban de todo y procedían a la modificación de los huéspedes. Para evitar problemas, también lo comunicamos directamente al hotel, que nos aseguró quedaba constancia del comunicado y añadían el nombre del nuevo huésped a la reserva, ésta se realizó en septiembre y mi sorpresa a la llegada al hotel el 16-10-24 fue que se habían dado instrucciones al personal de recepción que a la llegada del huésped, éste tenía que contactar con la plataforma para solucionar el problema, de lo contrario no podía disponer de la habitación, por supuesto, ya pagada. Yo pregunto, como es que se esperó a tener al huésped en el hotel para comunicar algo así, habiendo tenido tiempo suficiente para evitar la incidencia. Por supuesto no se pudo solucionar ya que el teléfono que se me facilitó comunicaba constantemente, después de muchísimos intentos y al no obtener respuesta por parte de la plataforma, consideré pagar otra habitación ya que era la única solución que me daban desde recepción, pero por supuesto a un precio superior al contratado, por lo que no accedí. En fin, han cobrado la habitación igualmente, no se ha hospedado nadie y se escudan en que las normas son las normas. desde luego, muy poco profesionales y resolutivos.
10
Matt
Oct 19, 2024
·
Stayed 3 nights
Very enjoyable 3 night stay on a B&B basis. All staff we cane in contact with were very polite and helpful. Maria served ilus and was super helpful when it came to requesting a change of room from a pool view to the airport view. Nothing was too much trouble for her. The food and facilities were execllent and definitely will be returning at some point.
Very enjoyable 3 night stay on a B&B basis. All staff we cane in contact with were very polite and helpful. Maria served ilus and was super helpful when it came to requesting a change of room from a pool view to the airport view. Nothing was too much trouble for her. The food and facilities were execllent and definitely will be returning at some point.
2
William
Apr 19, 2024
·
Stayed 1 night
Arrived at hotel and no room available stood in reception for 1 hour then shipped to the aluna soul Palma in a taxi which I had to pay for I showed reception email from them offering me an option to upgrade room and they could not even give me a standard eoom
Arrived at hotel and no room available stood in reception for 1 hour then shipped to the aluna soul Palma in a taxi which I had to pay for I showed reception email from them offering me an option to upgrade room and they could not even give me a standard eoom
10
Lucas
Sep 24, 2023
·
Stayed 2 nights
Excellent and beautiful hotel. Friendly staff, clean and nice view.
Excellent and beautiful hotel. Friendly staff, clean and nice view.
10
Marine
Oct 16, 2025
·
Stayed 4 nights
Hôtel très agréable situé en face de la plage de Can Pastilla. Le personnel est très gentil et agréable, Le petit déjeuner est servi sous forme de buffet et est excellent. Chacun y trouvera son compte. Merci pour tout.
Hôtel très agréable situé en face de la plage de Can Pastilla. Le personnel est très gentil et agréable, Le petit déjeuner est servi sous forme de buffet et est excellent. Chacun y trouvera son compte. Merci pour tout.
10
Jacques
May 25, 2023
·
Stayed 2 nights
Bel hôtel, bel accueil, et la chambre tout comme les lieux communs étaient d'une propreté impeccable. Internet OK. Belle piscine avec un bar. Parking sécurisé sur place (4 Euros par jour). Petit déjeuner extraordinaire (comme sur une croisière). A quelques pas de la plage, restaurants, boutiques... Un arrêt de bus est à 200 mètres de l’hôtel, ce bus permet de se rendre directement à Palma . Nous recommandons sans hésiter.
Bel hôtel, bel accueil, et la chambre tout comme les lieux communs étaient d'une propreté impeccable. Internet OK. Belle piscine avec un bar. Parking sécurisé sur place (4 Euros par jour). Petit déjeuner extraordinaire (comme sur une croisière). A quelques pas de la plage, restaurants, boutiques... Un arrêt de bus est à 200 mètres de l’hôtel, ce bus permet de se rendre directement à Palma . Nous recommandons sans hésiter.
6
Sabrina
Sep 4, 2023
·
Stayed 1 night
Personal an der Rezeption war arrogant. Hotelzimmer renoviert, jedoch wirkt der Gesamteindruck des Hotels eher in die Jahre gekommen. Für eine Nacht ohne Verpflegung aber vollkommen ausreichend. Länger würde ich nicht bleiben.
Personal an der Rezeption war arrogant. Hotelzimmer renoviert, jedoch wirkt der Gesamteindruck des Hotels eher in die Jahre gekommen. Für eine Nacht ohne Verpflegung aber vollkommen ausreichend. Länger würde ich nicht bleiben.
8
DAVID
Jul 10, 2023
·
Stayed 2 nights
Gr8 hotel and room options; pool with easy access, showers and shaded garden. Plenty of sunbeds. Outdoor dining option with main restaurant. Good location close to promenade, shops and the best area of seafront. Reception service wait too long. Very good reception service once wait over. Good luggage and courtesy room service. Pool bar service too slow. Pool bar food quality poor and half-an-hour waiting time is far too long. Complaint made. Noted that residents bring in take-aways from outside instead of using pool bar menu. We'll do the same next time.
Gr8 hotel and room options; pool with easy access, showers and shaded garden. Plenty of sunbeds. Outdoor dining option with main restaurant. Good location close to promenade, shops and the best area of seafront. Reception service wait too long. Very good reception service once wait over. Good luggage and courtesy room service. Pool bar service too slow. Pool bar food quality poor and half-an-hour waiting time is far too long. Complaint made. Noted that residents bring in take-aways from outside instead of using pool bar menu. We'll do the same next time.
6
Morgan
Aug 4, 2025
·
Stayed 3 nights
The House keeping was awesome! They were always so friendly. In the restaurant we were never asked if wanted a drink and ignored. Always had to go find them and ask. Air con was terrible. Didn’t work
The House keeping was awesome! They were always so friendly. In the restaurant we were never asked if wanted a drink and ignored. Always had to go find them and ask. Air con was terrible. Didn’t work
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AI-generated summary based on recent guest reviews
Location
Very convenient for the beach and promenade, restaurants, and buses, with quick access to Palma and the airport. Some guests mention street or aircraft noise depending on room placement.
Related guest reviews
6
Monika
May 14, 2024
·
Stayed 4 nights
Lauter Fluglärm und Abluftgeräusche vom Nebenhaus
Lauter Fluglärm und Abluftgeräusche vom Nebenhaus
10
Rahul
Apr 29, 2024
·
Stayed 2 nights
Good property, really close to the airport , amazing public transport connection
Good property, really close to the airport , amazing public transport connection
8
Linda
May 31, 2024
·
Stayed 5 nights
Ok hotell. Rolig område. Kort vei til flyplassen. Nært til stranda.
Ok hotell. Rolig område. Kort vei til flyplassen. Nært til stranda.
10
Dorota
Jul 22, 2024
·
Stayed 3 nights
Clean, nice place. Nearly a beach. Perfect
Clean, nice place. Nearly a beach. Perfect
8
Jennifer
Jul 2, 2023
·
Stayed 2 nights
Gutes Hotel mit sehr guten Lage
Gutes Hotel mit sehr guten Lage
6
Ranjani
Jul 5, 2024
·
Stayed 4 nights
Good location close to airport
Good location close to airport
10
Marcin
May 3, 2024
·
Stayed 3 nights
Great hotel, with walking distance to the airport. Really liked the room with a sea view. That's what holiday is about.
Great hotel, with walking distance to the airport. Really liked the room with a sea view. That's what holiday is about.
10
Christina
Jul 22, 2024
·
Stayed 7 nights
We really loved it here! Close to the bus-stop with the buses that goes everywhere and very good area. Rent a bike from the hotel and explore the beaches nearby. Such a lovely experience
We really loved it here! Close to the bus-stop with the buses that goes everywhere and very good area. Rent a bike from the hotel and explore the beaches nearby. Such a lovely experience
8
Melinda
Sep 30, 2024
·
Stayed 3 nights
Close to airport, lovely pool area and bar, near Palma beach and restaurants.
Close to airport, lovely pool area and bar, near Palma beach and restaurants.
8
Henrik
Apr 29, 2024
·
Stayed 2 nights
Godt hotel til prisen, fin beliggenhed tæt ved strand, i gå afstand fra lufthavn, men uden støj derfra. Fin morgenmads og aften buffet.
Godt hotel til prisen, fin beliggenhed tæt ved strand, i gå afstand fra lufthavn, men uden støj derfra. Fin morgenmads og aften buffet.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often described as good with plenty of options, but others find it basic, repetitive, or not warm enough, and an 8 a.m. start feels late for some. Dinner ranges from great to mediocre; the restaurant can feel crowded and pool bar food/service slow, and drinks at dinner are typically not included.
Related guest reviews
8
Vidar
Jun 23, 2025
·
Stayed 3 nights
Hotell ligger kun 10-12 minutters kjøring med bussrute A2 fra flyplassen. Holdeplass i begge retninger rett ved hotellet. Stranden ligger i kort gangavstand fra hotellet. Utvalgt av mat til frokost var rikholdig. Buffé til middag middels og ikke noe særlig. Pris for buffé var uten inkludert drikke. Hadde rom med balkong i 1.etg Balkong på vårt rom lå skyggen på kvelden, men det var bare bra etter mange timer i sola i løpet av dagen. To stk billige campingstoler på balkongen var for dårlig tilbud til gjester Dette bør være enkelt å gjøre noe med. Gode senger på rom. Separat toalett og dusj bak gjennomsiktig glassvegg på hver side av vask. Godt fornøyd med oppholdet.
Hotell ligger kun 10-12 minutters kjøring med bussrute A2 fra flyplassen. Holdeplass i begge retninger rett ved hotellet. Stranden ligger i kort gangavstand fra hotellet. Utvalgt av mat til frokost var rikholdig. Buffé til middag middels og ikke noe særlig. Pris for buffé var uten inkludert drikke. Hadde rom med balkong i 1.etg Balkong på vårt rom lå skyggen på kvelden, men det var bare bra etter mange timer i sola i løpet av dagen. To stk billige campingstoler på balkongen var for dårlig tilbud til gjester Dette bør være enkelt å gjøre noe med. Gode senger på rom. Separat toalett og dusj bak gjennomsiktig glassvegg på hver side av vask. Godt fornøyd med oppholdet.
6
Corina
Jul 14, 2024
·
Stayed 3 nights
Das Frühstück leider nicht zu empfehlen Jeden Tag die gleichen Speisen und nicht sonderlich schmackhaft.
Das Frühstück leider nicht zu empfehlen Jeden Tag die gleichen Speisen und nicht sonderlich schmackhaft.
10
Sanket
Dec 8, 2023
·
Stayed 5 nights
I enjoyed stay a lot. Breakfast and Dinner was awesome, staff was super friendly. Location was perfect. Would definately revisit.
I enjoyed stay a lot. Breakfast and Dinner was awesome, staff was super friendly. Location was perfect. Would definately revisit.
8
Andrew
Apr 9, 2024
·
Stayed 5 nights
Excellent room but very warm at night, air conditioning inadequate. Breakfast food good also but never very warm and understaffed. That said we would probably stay again.
Excellent room but very warm at night, air conditioning inadequate. Breakfast food good also but never very warm and understaffed. That said we would probably stay again.
4
GABRIELA
Oct 27, 2025
·
Stayed 2 nights
Mi solicitud de reserva era para 3 personas. La aplicación me permitió reservar una habitación de 2 camas con cama supletoria ( decía textualmente con cama supletoria para niño). Nos conformamos.. habría que sortear esa cama entre las 3. Llegamos tarde al hotel y la sorpresa fue que solo había 2 camas. El desayuno estaba incluido ( no lo decía así en la oferta) pero de todos modos tengo que decir que es de lo peor que he visto últimamente, el café era cualquier cosa menos café. En general la calidad de los alimentos "muy mala"
Mi solicitud de reserva era para 3 personas. La aplicación me permitió reservar una habitación de 2 camas con cama supletoria ( decía textualmente con cama supletoria para niño). Nos conformamos.. habría que sortear esa cama entre las 3. Llegamos tarde al hotel y la sorpresa fue que solo había 2 camas. El desayuno estaba incluido ( no lo decía así en la oferta) pero de todos modos tengo que decir que es de lo peor que he visto últimamente, el café era cualquier cosa menos café. En general la calidad de los alimentos "muy mala"
8
Kristina
Aug 10, 2023
·
Stayed 4 nights
Et hotel med perfekt beliggenhed i forhold til den solferie, min datter og jeg ønskede os. Der er 150 meter til den fineste strand med strandservice og strandstole/parasoller til leje, og området er roligt, børnevenligt og meget lidt præget af “ballermann”-feststemning, sammenlignet med f.eks. El Arenal. Et andet plus er, at det kun tager 10-15 minutter at komme til hotellet fra lufthavnen. Vi fortrød dog, at vi havde tilkøbt halvpension, for aftenbuffeten var ikke værd at skrive hjem om. Der blev kørt en form for halvsløj all-inclusive-stil, med de samme stegte ting hver aften, pommesfrites, kartoffelmos, udkogt broccoli og forsvindende lidt fokus på friske grøntsager. Morgenmaden var ligeledes uimponerende, med det samme hvide brød, sukkerholdige yoghurt og morgenmadsprodukter, pandekager, bacon og æg etc. hver dag. Vi savnede noget mere “nutidigt” og flere sunde alternativer til det brune, stegte og uinspirerende udvalg. På den positive side er der supergode busforbindelser til Palma mv. lige udenfor hotellets indgang, og rengøringen var også helt fin. Trods alt havde vi en rigtig dejlig tur, og vi kommer gerne igen, for beliggenheden, men næste gang bliver det dog uden tilkøb af forplejning.
Et hotel med perfekt beliggenhed i forhold til den solferie, min datter og jeg ønskede os. Der er 150 meter til den fineste strand med strandservice og strandstole/parasoller til leje, og området er roligt, børnevenligt og meget lidt præget af “ballermann”-feststemning, sammenlignet med f.eks. El Arenal. Et andet plus er, at det kun tager 10-15 minutter at komme til hotellet fra lufthavnen. Vi fortrød dog, at vi havde tilkøbt halvpension, for aftenbuffeten var ikke værd at skrive hjem om. Der blev kørt en form for halvsløj all-inclusive-stil, med de samme stegte ting hver aften, pommesfrites, kartoffelmos, udkogt broccoli og forsvindende lidt fokus på friske grøntsager. Morgenmaden var ligeledes uimponerende, med det samme hvide brød, sukkerholdige yoghurt og morgenmadsprodukter, pandekager, bacon og æg etc. hver dag. Vi savnede noget mere “nutidigt” og flere sunde alternativer til det brune, stegte og uinspirerende udvalg. På den positive side er der supergode busforbindelser til Palma mv. lige udenfor hotellets indgang, og rengøringen var også helt fin. Trods alt havde vi en rigtig dejlig tur, og vi kommer gerne igen, for beliggenheden, men næste gang bliver det dog uden tilkøb af forplejning.
10
Marine
Oct 16, 2025
·
Stayed 4 nights
Hôtel très agréable situé en face de la plage de Can Pastilla. Le personnel est très gentil et agréable, Le petit déjeuner est servi sous forme de buffet et est excellent. Chacun y trouvera son compte. Merci pour tout.
Hôtel très agréable situé en face de la plage de Can Pastilla. Le personnel est très gentil et agréable, Le petit déjeuner est servi sous forme de buffet et est excellent. Chacun y trouvera son compte. Merci pour tout.
8
Amanda
Aug 4, 2023
·
Stayed 6 nights
Bra hotell och nära avstånd till havet. Bra pool och jättebra frukost. Middagsbufféer för 20 euro var över förväntan! Dessutom Trevlig personal
Bra hotell och nära avstånd till havet. Bra pool och jättebra frukost. Middagsbufféer för 20 euro var över förväntan! Dessutom Trevlig personal
8
Veronica De
Aug 1, 2025
·
Stayed 7 nights
Alojamiento bien ubicado y cómodo para moverse, parada de buses frente al hotel. Habitación de buen tamaño al igual que el baño, que es cómodo y con buena ducha. Buen desayuno y abundante, pero abre a las 8 am, lo que es muy tarde considerando que muchas veces debes salir temprano a alguna playa lejana, algún tour o si tienes un vuelo a primera hora. En otros lugares a las 7 am o incluso antes ya puedes desayunar. Dado esto, hubiese agradecido una cafetera en la habitación. Si vas con coche se puede aparcar afuera con facilidad o dentro del hotel pagando 7 euros el día. Mi mayor crítica es a la cama, extremadamente incómoda, el colchón se ha hundía en uno de los extremos, por lo que no dormí bien ninguno de los días, esto es algo que hay que considerar, ya que el descanso es un ítem importante. En líneas generales no está mal pero hay temas importantes que mejorar
Alojamiento bien ubicado y cómodo para moverse, parada de buses frente al hotel. Habitación de buen tamaño al igual que el baño, que es cómodo y con buena ducha. Buen desayuno y abundante, pero abre a las 8 am, lo que es muy tarde considerando que muchas veces debes salir temprano a alguna playa lejana, algún tour o si tienes un vuelo a primera hora. En otros lugares a las 7 am o incluso antes ya puedes desayunar. Dado esto, hubiese agradecido una cafetera en la habitación. Si vas con coche se puede aparcar afuera con facilidad o dentro del hotel pagando 7 euros el día. Mi mayor crítica es a la cama, extremadamente incómoda, el colchón se ha hundía en uno de los extremos, por lo que no dormí bien ninguno de los días, esto es algo que hay que considerar, ya que el descanso es un ítem importante. En líneas generales no está mal pero hay temas importantes que mejorar
8
DAVID
Jul 10, 2023
·
Stayed 2 nights
Gr8 hotel and room options; pool with easy access, showers and shaded garden. Plenty of sunbeds. Outdoor dining option with main restaurant. Good location close to promenade, shops and the best area of seafront. Reception service wait too long. Very good reception service once wait over. Good luggage and courtesy room service. Pool bar service too slow. Pool bar food quality poor and half-an-hour waiting time is far too long. Complaint made. Noted that residents bring in take-aways from outside instead of using pool bar menu. We'll do the same next time.
Gr8 hotel and room options; pool with easy access, showers and shaded garden. Plenty of sunbeds. Outdoor dining option with main restaurant. Good location close to promenade, shops and the best area of seafront. Reception service wait too long. Very good reception service once wait over. Good luggage and courtesy room service. Pool bar service too slow. Pool bar food quality poor and half-an-hour waiting time is far too long. Complaint made. Noted that residents bring in take-aways from outside instead of using pool bar menu. We'll do the same next time.
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AI-generated summary based on recent guest reviews
8
Uwe
Mar 13, 2023
·
Stayed 3 nights
Sehr netter und immer freundlicher Empfang an der Reception. Sehr gutes Preis - Leistungsverhältnis.
Sehr netter und immer freundlicher Empfang an der Reception. Sehr gutes Preis - Leistungsverhältnis.
10
Joshua Jaya
Jan 15, 2023
·
Stayed 19,371 nights
Lohnt sich, sauber und modern
Lohnt sich, sauber und modern
FAQs about Alua Leo - Hyatt Inclusive Collection
Is parking available at the hotel?
Yes, the property offers on-site uncovered self-parking for a fee of EUR 6 per day. Reservations are not required.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 8:00 AM to 10:30 AM for a fee of approximately EUR 10 for adults and EUR 5 for children.
What are the check-in and check-out times?
Check-in is from 2:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out may be available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.
How is the hotel's location in relation to nearby attractions?
The hotel is located in Can Pastilla, Palma de Mallorca, just a 4-minute drive from Playa de Palma and 8 minutes from Plaza Espana. It is also 8.9 miles from the Port of Palma de Mallorca and 4.5 miles from El Arenal Beach.
Does the hotel have a swimming pool?
Yes, the property features 2 outdoor swimming pools, which are seasonal and open from May to October. Pool access is available from 10:00 AM to 6:00 PM.
What are the policies for guests staying with children?
Children are allowed at the property, and children under 16 years of age can stay for free.
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Considering this hotel for your Palma de Mallorca trip?
What do room prices usually look like at Alua Leo in Palma de Mallorca?
Over the next 60–90 days, room rates at Alua Leo in Palma de Mallorca typically land around $85 a night for two guests, ranging from $85 to $323.
Why is Alua Leo so affordable compared with other hotels nearby?
Alua Leo in Palma de Mallorca undercuts 20 of 20 comparable hotels nearby, which typically run around $180 a night; its positioning on the Balearic Islands near Playa de Palma and family-friendly appeal help explain the lower price relative to peers.
When can I find the lowest room rates at Alua Leo?
January is the cheapest month to stay at Alua Leo in Palma de Mallorca, averaging $82 a night; July is the priciest at $354. January’s low rates occur even though the property’s quietest month is February, so the least-crowded time differs from the cheapest month.
What’s the quietest time to visit Alua Leo for fewer crowds?
The quietest month at Alua Leo in Palma de Mallorca is February, while demand peaks in September, so early-year travel tends to be the least busy and late summer to early autumn the busiest.
What’s nearby and who is Alua Leo best suited for?
Alua Leo in Palma de Mallorca sits in the Balearic Islands within easy reach of Playa de Palma, Platja de Can Pastilla and Aqualand El Arenal, making it well suited to couples and families looking for beach access and family-friendly attractions.
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: NO DATA
- 2026-10-12: NO DATA
- 2026-10-13: NO DATA
- 2026-10-14: NO DATA
- 2026-10-15: NO DATA
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: NO DATA
- 2026-10-19: 102.07056787261963USD
- 2026-10-20: 102.07056787261963USD
- 2026-10-21: 102.22737500000001USD
- 2026-10-22: 102.07056787261963USD
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 97.08347556610109USD
- 2026-10-26: 97.08347556610109USD
- 2026-10-27: 96.66348272705079USD
- 2026-10-28: 97.08347556610109USD
- 2026-10-29: 97.08347556610109USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 76.8159791343689USD
- 2026-11-02: 76.60904261627198USD
- 2026-11-03: 76.8159791343689USD
- 2026-11-04: 76.60904261627198USD
- 2026-11-05: 76.60904261627198USD
- 2026-11-06: 346.7815349121094USD
- 2026-11-07: 346.7815349121094USD
- 2026-11-08: 76.60904261627198USD
- 2026-11-09: 76.8159791343689USD
- 2026-11-10: 76.8159791343689USD
- 2026-11-11: 76.60904261627198USD
- 2026-11-12: 76.60904261627198USD
- 2026-11-13: 352.4387969146729USD
- 2026-11-14: 349.13030841064455USD
- 2026-11-15: 76.8159791343689USD
- 2026-11-16: 76.60904261627198USD
- 2026-11-17: 76.8159791343689USD
- 2026-11-18: 76.60904261627198USD
- 2026-11-19: 76.8159791343689USD
- 2026-11-20: 346.7815349121094USD
- 2026-11-21: 351.39648166503906USD
- 2026-11-22: 76.60904261627198USD
- 2026-11-23: 76.8159791343689USD
- 2026-11-24: 76.8159791343689USD
- 2026-11-25: 80.77359410171509USD
- 2026-11-26: 76.60904261627198USD
- 2026-11-27: 346.7815349121094USD
- 2026-11-28: 346.7815349121094USD
- 2026-11-29: 81.58911766281129USD
- 2026-11-30: 81.80961860427857USD
- 2026-12-01: 95.06928263015747USD
- 2026-12-02: 95.06928263015747USD
- 2026-12-03: 95.06928263015747USD
- 2026-12-04: 357.35108403320316USD
- 2026-12-05: 346.7815349121094USD
- 2026-12-06: 91.55629356307983USD
- 2026-12-07: 91.80690632781983USD
- 2026-12-08: 91.55629356307983USD
- 2026-12-09: 81.80961860427857USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from May to October.
- Pool access available from 10:00 AM to 6:00 PM.
- A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- A car is not required for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Business details
Property registration number H/2387
- Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
- Uncovered self parking fee: EUR 6 per day
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- In-room safe fee: EUR 3.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business Center
Tour Desk
Housekeeping
Activities
Swimming pool
Garden
Beach (Nearby)
Scuba Diving
Windsurfing
Cycling
Billiards
Canoeing
Pool Outdoor
Live Music
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Internet
Free Wi-Fi
Services
Business Center
Tour Desk
Housekeeping
Safe-Deposit Box
ATM / Cash Machine
Bicycle Rental
Luggage Storage
24-Hour Front Desk
General
Restaurant
Massage
Solarium
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Parking (Limited)
Parking Onsite