Name: Oak Square Rentals
Address: 685 River Road, Downtown Gatlinburg, Gatlinburg, Tennessee, United States of America, Gatlinburg, Sevier County, US
Price range: $206–$284 per night
Rating: 6.05

What guests think

At Oak Square Rentals, guests repeatedly praise the walkable, downtown location but report mixed experiences with unit condition, noting dated furnishings, maintenance issues, and variable cleanliness across different condos and comfort concerns with mattresses and climate control.

Facilities feedback is mixed too, with convenient covered parking alongside reports of tight or tricky areas, and pools ranging from clean and enjoyable to closed or under construction. Service mentions range from easy check ins and helpful staff to difficulties reaching anyone or resolving issues. Expect a value oriented stay where the experience depends heavily on the specific unit.

Facilities

Cleanliness

Rooms

Service

Location

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AI-generated summary based on recent guest reviews

Facilities

Pools receive mixed feedback: some enjoyed a heated indoor pool and clean facilities, while others found the pool closed, under construction, or the outdoor pool not working. Parking is convenient but can be tight or tricky.

Related guest reviews

6

Kelli

Mar 30, 2025

·

Stayed 3 nights

The location was perfect! The area was quiet off the main road and felt safe. The unit was okay...size was adequate but the lock on the door felt flimsy and the sliding door to the patio didn't lock. We like the keyless entry. The furniture was old and stained. We liked the fridge size and provided dishes were mismatched but fine. Mattress was firm but comfortable. Overall it was adequate but needs deep clean with updated furniture. Parking onsite also nice and it is covered but be aware you are only guaranteed 1 spot. For the price and location alone, overall we would recommend.

8

Matthew

Jun 3, 2025

·

Stayed 3 nights

We ended up moving to this location mid way through our trip, because our mountain top location was making people sick to drive up to! We wanted something spacious, and convenient to finish our trip, and this was perfect. Easy check in, very nice room, well organized, and nice information binder in the room to provide you with all key info. Staff let us park our car early on before checking in. The location is so perfect to downtown Gatlinburg, so we were able to walk to many different places. Many great food options nearby... and, wow Bennetts BBQ is AMAZING!

8

CATHY

Dec 25, 2022

·

Stayed 4 nights

The room was run down. Needed upgrading. The hairdryer didn't work, the patio screen door was off the hinges, heater didn't warm the living room at all, just enjoy hot water for one person. We have always loved staying here but this room was really run down. The location of Oak Square is great you can walk to everything and it is a quiet place. We where not notified that the pool was being redone either thank goodness we had not planned on swimming this trip.

8

Ron

Dec 21, 2022

·

Stayed 19,346 nights

It was convenient to have a full kitchen, which is why we chose this property. However, it was very limited on cookware and silverware. Heat would not go above 68, it seemed, and floor was fairly cold and no extra blanket. If I stay again, will need to remember to bring extra supplies. The indoor pool area was under construction the whole stay and happen to be directly under our unit.

4

Frances

Dec 10, 2023

·

Stayed 2 nights

In the room we had, the jacuzzi part of the bathtub didn’t work and when I went to use the dishwasher it leaked. The worst part was the parking lot. It dropped off without warning and the front of my car went over and I had to call a tow truck to get it out. It cost me over $400 to get it pulled back up.

6

Brittany

Jan 11, 2024

·

Stayed 2 nights

Parking was somewhat tricky, place wasn’t the cleanest, but it was roomy for our quick trip.

10

Amanda

Mar 31, 2025

·

Stayed 3 nights

My kids loved the indoor heated pool, it’s at a great location, definitely would recommend.

6

Jordan

Jul 7, 2024

·

Stayed 4 nights

Great location and convenient to shops and parkway. The pools were clean also. As for the room..it was very outdated, floors were disgusting, bathroom floors were not clean either. The pull out bed in the couch was extremely uncomfortable. I purchased a mattress cover for it, which made it better. Left that for the next guest, so hope that works for them. I have a 2 year old that loves to play in the floor, his knees and feet were black after 15 minutes of playing. So I doubt the maid service used, wasn’t doing a proper job. There was even stains on walls from drinks and food in the kitchen. This condo served its purpose but I’ll probably never stay again. There are better places with the same price range.

10

Curtis

Apr 9, 2023

·

Stayed 3 nights

Great room great location wish the outside pool was in working order,but overall great

8

Kirstie

Mar 29, 2023

·

Stayed 3 nights

Overall 5 stars.. Location was GREAT, walking distance to everything on the parkway. We stayed in room 109.. Other than the furniture being very out dated and visably worn, and the A/C a little on the warmer side during the day, THE ROOM WAS GREAT. There was plenty of towels. The kitchen came with enough dishes to accomidate. We arrived early and was able to check in b4 3pm with no issues.. The water in the indoor pool was cold, but the room itself was heated to 90 degrees.. Parking lot is a little of a tight squeeze, however we had NO issues finding parking within easy access to the stairs/elevator to our room..

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent, with several reports of dirty floors, mold, pests, and stained furnishings, alongside a number of clean, well kept units. Results vary notably by condo.

Related guest reviews

2

Michelle

Mar 26, 2023

·

Stayed 1 night

This property was horrible. Broken furniture and appliances brown water coming from the faucets and just not clean at all. Equivalent of a roach motel in condo form

6

Claire

Apr 5, 2023

·

Stayed 3 nights

While I don’t mind an older property, our unit was not very clean. The bathroom floor was dusty and dirty, the side tables were dusty, the pillow cases may have been cleaned but had stains. The vents were dusty and moldy looking. This unit needed a DEEP clean and some TLC, not just a basic cleaning turnover. There was also a very thick layer of ice that was on the back wall of the inside of the refrigerator. There was also hair on the shower wall. The positive was the location was ideal and you could just park your car and walk to everything.

2

Jessica

Jul 18, 2023

·

Stayed 4 nights

The condo was not clean when we arrived. The bathtub was not clean, there was still hair all in the tub. I ended up having to go out and buy bleach and cleaning supplies to clean the tub and the floor in the kitchen and bathroom. Wallpaper is coming off walls in bedroom, hallway and living room. Couch is covered in stains and fireplace is broken. There was no broom, mop or vacuum cleaner. I ended up going out and purchasing an air mattress to sleep on while there. Walls had marks all over them. Door wouldn’t stay closed unless it was locked. I will not stay here again.

4

Anthony

Nov 26, 2025

·

Stayed 1 night

Room had been neglected for a while. Curtains in poor condition, mold on ceiling around vents and bathroom. Roomd needs to be updated

2

Carolyn

Oct 23, 2025

·

Stayed 5 nights

The check in was easy. The condition of the room was horrible. The tub faucet leaked continually, and the tub was dirty there was black mold around the registers, the refrigerator froze our food and leaked, the room smelled musty, and worse of all the room was infested with stink bugs. Someone needs to call the health dept on them.

10

Cheryl

Jul 12, 2024

·

Stayed 1 night

Was really impressed with the cleanliness! Very nice place to stay. Needs new mattresses, but overall great place to stay

2

Heather

Oct 8, 2023

·

Stayed 3 nights

Do yourself a favor and STAY SOMEWHERE ELSE! This is the nastiest place I’ve ever stayed in! The floors had obviously never been mopped, they were black! There were roaches crawling around over everything. This place could be nice if they would do some updating and a DEEP CLEAN! Hot water lasted for every bit of 10 minutes. The lady at the office was nice, that was the only pleasant experience I had here.

6

Jordan

Jul 7, 2024

·

Stayed 4 nights

Great location and convenient to shops and parkway. The pools were clean also. As for the room..it was very outdated, floors were disgusting, bathroom floors were not clean either. The pull out bed in the couch was extremely uncomfortable. I purchased a mattress cover for it, which made it better. Left that for the next guest, so hope that works for them. I have a 2 year old that loves to play in the floor, his knees and feet were black after 15 minutes of playing. So I doubt the maid service used, wasn’t doing a proper job. There was even stains on walls from drinks and food in the kitchen. This condo served its purpose but I’ll probably never stay again. There are better places with the same price range.

8

brian

Jun 18, 2025

·

Stayed 5 nights

The property was clean. We didn’t have any issues. The only thing I would recommend is updating the furniture and bed. If all the furniture been updated, it would’ve got five stars.

6

Billie-lynn

Sep 17, 2023

·

Stayed 2 nights

We stayed here in December 2022 and it was amazing. That was the reason we decided to go back this year. However I was very upset at the overall condition of this particular room. Microwave had a cracked door, kitchen and bathroom floors were dirty or stained, and there was hair in the bathroom. This entire room definitely could use a makeover and some major upgrades. Not sure f I would stay here again. The pictures online is not necessarily what you see when you open your door

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AI-generated summary based on recent guest reviews

Rooms

Many units feel dated or worn, with uncomfortable mattresses and occasional issues with heating, AC, hot water, or sliding doors. Some condos are spacious or comfortable, and a few offer pleasant views.

Related guest reviews

8

Billy

Aug 12, 2025

·

Stayed 4 nights

Overall in a great location, bed needs a topper or replacement, very uncomfortable. Also they need to add some blackout curtains to the bedroom, its brighter than the Vegas strip in the bedroom at night from the outside lights.

6

Kelli

Mar 30, 2025

·

Stayed 3 nights

The location was perfect! The area was quiet off the main road and felt safe. The unit was okay...size was adequate but the lock on the door felt flimsy and the sliding door to the patio didn't lock. We like the keyless entry. The furniture was old and stained. We liked the fridge size and provided dishes were mismatched but fine. Mattress was firm but comfortable. Overall it was adequate but needs deep clean with updated furniture. Parking onsite also nice and it is covered but be aware you are only guaranteed 1 spot. For the price and location alone, overall we would recommend.

8

Matthew

Jun 3, 2025

·

Stayed 3 nights

We ended up moving to this location mid way through our trip, because our mountain top location was making people sick to drive up to! We wanted something spacious, and convenient to finish our trip, and this was perfect. Easy check in, very nice room, well organized, and nice information binder in the room to provide you with all key info. Staff let us park our car early on before checking in. The location is so perfect to downtown Gatlinburg, so we were able to walk to many different places. Many great food options nearby... and, wow Bennetts BBQ is AMAZING!

8

CATHY

Dec 25, 2022

·

Stayed 4 nights

The room was run down. Needed upgrading. The hairdryer didn't work, the patio screen door was off the hinges, heater didn't warm the living room at all, just enjoy hot water for one person. We have always loved staying here but this room was really run down. The location of Oak Square is great you can walk to everything and it is a quiet place. We where not notified that the pool was being redone either thank goodness we had not planned on swimming this trip.

6

Scarlett

Jul 7, 2025

·

Stayed 2 nights

Room was dusty. The mattress was old and sagged really bad: head was below feet when lying down. Room was too hot at night, thermostat didn’t go lower than 68. Vent in bedroom fell and hit my husband in the head! No possible interaction with staff does not create a welcoming environment. Ceiling tiles in bathroom have water stains and are sagging down. No hot water for showers. Drawers were dirty with bugs and dust.

6

Rosmery

Aug 25, 2024

·

Stayed 2 nights

The location was great. Everything was walking distance. The property was clean, but the furniture looks old and no maintenance. But for the price, it was good.

6

Kailey

Oct 24, 2024

·

Stayed 2 nights

Love the location of this property. Close to the main strip and plenty around to walk to and enjoy. Also off the beaten path just enough to be away from the crowds. We stayed in 205 and it’s in need of a MAJOR update. The sleeping arrangements were terrible. Old dirty furniture. Dated, dirty bathrooms with exposed plumbing and showers that don’t drain. This place has huge potential.

6

edward

Feb 24, 2023

·

Stayed 2 nights

I liked that its right off the main strip but the room was very out dated.

10

Ariel

Jan 8, 2025

·

Stayed 3 nights

The apartment was clean and very comfortable! The balcony had nice views!

8

Kirstie

Mar 29, 2023

·

Stayed 3 nights

Overall 5 stars.. Location was GREAT, walking distance to everything on the parkway. We stayed in room 109.. Other than the furniture being very out dated and visably worn, and the A/C a little on the warmer side during the day, THE ROOM WAS GREAT. There was plenty of towels. The kitchen came with enough dishes to accomidate. We arrived early and was able to check in b4 3pm with no issues.. The water in the indoor pool was cold, but the room itself was heated to 90 degrees.. Parking lot is a little of a tight squeeze, however we had NO issues finding parking within easy access to the stairs/elevator to our room..

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AI-generated summary based on recent guest reviews

Service

Service feedback is mixed: guests mention easy check in, early parking, and friendly, helpful staff, but others struggled to reach anyone or resolve problems and noted limited staffing. Responsiveness varies by unit or management.

Related guest reviews

4

Raymond

Jun 6, 2025

·

Stayed 2 nights

there was only one person on duty when we arrived the stove oven was dirty bottom drawer.no sheets for the pull out bed on couch .had to get sheets from the lady at the place no one even answered phones i would not recommend this place to any one .

8

Matthew

Jun 3, 2025

·

Stayed 3 nights

We ended up moving to this location mid way through our trip, because our mountain top location was making people sick to drive up to! We wanted something spacious, and convenient to finish our trip, and this was perfect. Easy check in, very nice room, well organized, and nice information binder in the room to provide you with all key info. Staff let us park our car early on before checking in. The location is so perfect to downtown Gatlinburg, so we were able to walk to many different places. Many great food options nearby... and, wow Bennetts BBQ is AMAZING!

10

Larry

Jun 11, 2023

·

Stayed 1 night

Excellent stay room was clean staff was very friendly and helpful

2

Tony

Jul 8, 2024

·

Stayed 3 nights

My wife was sick and we weren't able to travel. I canceled but they will not refund my over 700.00 dollars. This is PITIFUL!!! We have stayed there before and enjoyed it but this is unexceptable.

10

Darlene

Dec 9, 2023

·

Stayed 5 nights

Quiet, nice, and a great location. Easy check in and out. Would stay there again.

6

Scarlett

Jul 7, 2025

·

Stayed 2 nights

Room was dusty. The mattress was old and sagged really bad: head was below feet when lying down. Room was too hot at night, thermostat didn’t go lower than 68. Vent in bedroom fell and hit my husband in the head! No possible interaction with staff does not create a welcoming environment. Ceiling tiles in bathroom have water stains and are sagging down. No hot water for showers. Drawers were dirty with bugs and dust.

8

Alissa

Apr 1, 2024

·

Stayed 4 nights

I would stay again in the condo that I picked the last two times. Could be cleaner definitely could use towels available on site.

10

Cody

Oct 12, 2025

·

Stayed 3 nights

Definity would stay again management was quick to respond to questions

2

Katelyn

Apr 17, 2023

·

Stayed 2 nights

The place was nasty. We did not stay there. The lady at the front desk was super helpful, she moved us to the other hotel she manages.

8

Kirstie

Mar 29, 2023

·

Stayed 3 nights

Overall 5 stars.. Location was GREAT, walking distance to everything on the parkway. We stayed in room 109.. Other than the furniture being very out dated and visably worn, and the A/C a little on the warmer side during the day, THE ROOM WAS GREAT. There was plenty of towels. The kitchen came with enough dishes to accomidate. We arrived early and was able to check in b4 3pm with no issues.. The water in the indoor pool was cold, but the room itself was heated to 90 degrees.. Parking lot is a little of a tight squeeze, however we had NO issues finding parking within easy access to the stairs/elevator to our room..

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AI-generated summary based on recent guest reviews

Location

Consistently praised for a central, walkable spot near downtown Gatlinburg while remaining relatively quiet and safe. Easy access to trolleys, shops, and attractions.

Related guest reviews

10

Agnes

Sep 7, 2023

·

Stayed 3 nights

Great Location.

8

robert

Jun 24, 2025

·

Stayed 5 nights

Good location for visiting Gatlinburg, just off the beaten path and near trolly service.

10

Sonal

Oct 21, 2023

·

Stayed 3 nights

Great location

8

Tamara

Jul 5, 2024

·

Stayed 4 nights

Amazing location. The condo had most kitchen supplies but no salt and pepper or coffee pods or filter packs which I am accustomed to see. Also bring your own shampoo. Hand soap is provided.

6

Kelli

Mar 30, 2025

·

Stayed 3 nights

The location was perfect! The area was quiet off the main road and felt safe. The unit was okay...size was adequate but the lock on the door felt flimsy and the sliding door to the patio didn't lock. We like the keyless entry. The furniture was old and stained. We liked the fridge size and provided dishes were mismatched but fine. Mattress was firm but comfortable. Overall it was adequate but needs deep clean with updated furniture. Parking onsite also nice and it is covered but be aware you are only guaranteed 1 spot. For the price and location alone, overall we would recommend.

8

Matthew

Jun 3, 2025

·

Stayed 3 nights

We ended up moving to this location mid way through our trip, because our mountain top location was making people sick to drive up to! We wanted something spacious, and convenient to finish our trip, and this was perfect. Easy check in, very nice room, well organized, and nice information binder in the room to provide you with all key info. Staff let us park our car early on before checking in. The location is so perfect to downtown Gatlinburg, so we were able to walk to many different places. Many great food options nearby... and, wow Bennetts BBQ is AMAZING!

6

Kailey

Oct 24, 2024

·

Stayed 2 nights

Love the location of this property. Close to the main strip and plenty around to walk to and enjoy. Also off the beaten path just enough to be away from the crowds. We stayed in 205 and it’s in need of a MAJOR update. The sleeping arrangements were terrible. Old dirty furniture. Dated, dirty bathrooms with exposed plumbing and showers that don’t drain. This place has huge potential.

8

Feras

Oct 11, 2024

·

Stayed 2 nights

Location is very good. In the middle of everything in Gatlinburg downtown. We didn't have any problems staying there. It was pleasant.

10

Curtis

Apr 9, 2023

·

Stayed 3 nights

Great room great location wish the outside pool was in working order,but overall great

10

Heather

Apr 6, 2024

·

Stayed 6 nights

Loved it we will definitely be back close to everything yet quiet.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$163
February	$152
March	$99
April	$88
May	$92
June	$96
July	$101
August	$96
September	$79
October	$105
November	$98
December	$197

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $243	15 $208	16 $207	17 $207	18 $213	19 $213
20 $206	21 $206	22 $207	23 $207	24 $207	25 $209	26 $214
27 $207	28 $207	29 $215	30 $215

Su	Mo	Tu	We	Th	Fr	Sa
				1 $208	2 $232	3 $232
4 $209	5 $212	6 $207	7 $212	8 $215	9 $248	10 $284
11 $211	12 $211	13 $215	14 $215	15 $211	16 $246	17
18 $212	19 $211	20 $212	21 $214	22 $215	23 $245	24
25 $215	26 $211	27 $215	28 $214	29 $207	30 $215	31 $211

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Monthly average prices

About this property

Location

Room options

Condo, 1 Bedroom (102)

Condo, 1 Bedroom (412)

Condo, 1 Bedroom (215)

Condo, 1 Bedroom (103)

Condo (110)

Condo, 1 Bedroom (106)

Condo, 1 Bedroom (315)

Condo, 1 Bedroom (107)

Condo, 1 Bedroom (211)

Condo, 1 Bedroom (410)

Condo, 1 Bedroom (413)

Condo, 1 Bedroom (109)

Condo, 1 Bedroom (108)

Condo, 1 Bedroom (311)

Condo, 2 Bedrooms (205)

Guest reviews

Pleasant

Who stays here?

What guests think

Property Policies

Check-in instructions

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FAQs about Oak Square Rentals

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Prices for upcoming dates