Name: Courtyard Jacksonville Flagler Center
Address: 14402 Old St. Augustine Road, Jacksonville, Florida, United States of America, Jacksonville, Southeast Jacksonville, US
Price range: $96–$140 per night
Rating: 8.43

What guests think

At Courtyard Jacksonville Flagler Center, travelers frequently praise the friendly, accommodating staff, comfortable beds, and a convenient location just off I-95 near restaurants and the hospital, making it a practical stop for business, medical visits, or road trips.

Many find rooms and public areas clean and quiet, though housekeeping frequency and standards vary. Guests repeatedly note that breakfast is not included, free lobby coffee isn't provided or starts late, and the bistro's morning service can feel slow and pricey. Room maintenance issues occur for some stays, including aging or small TVs, HVAC and plumbing problems, and occasional odors. Expect a comfortable, convenient stay with friendly service, but plan for paid breakfast/coffee and variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and outdoor courtyard are appreciated, though a few stays found the pool closed or not clean. The lobby bistro/bar and fitness room draw praise; pet-friendly policy noted, and some guests reported extra parking fees.

Related guest reviews

10

Kevin

Sep 27, 2025

·

Stayed 1 night

The front desk staff on Friday night was awesome. The room was great and pool was fun.

10

Leslie

Oct 27, 2024

·

Stayed 1 night

Pool was not in service

10

James

Feb 23, 2025

·

Stayed 1 night

Brian checked us in - VERY personable and professional. Great person to have at Reception. Bistro - Great food and service!

8

Steven

Apr 25, 2025

·

Stayed 1 night

Good service, very clean pool

4

Cary

Aug 2, 2023

·

Stayed 4 nights

I was quite unhappy with the surprise charge of $16.64 when we checked out for Parking Recapture Fee. The hotel has a large parking lot with always lots of parking spaces. I think nickel and diming the guest is not good for business. I have never seen such a charge with Hilton or Hyatt hotels. In the future we will try to avoid hotels in the Marriott group.

10

Amber

Mar 18, 2025

·

Stayed 1 night

Good location right off of I-95. Hotel is clean, modern, and the staff was very friendly. Breakfast is not included but there is a bistro in the lobby which also has a bar that is open till 10pm. It was nice to come in from dinner, get a drink, and take it up to the room. One thing i didn't realize when I booked this room - the hotel is right next door to a hospital and the view from my room was the ER entrance. I was worried that I would hear sirens all night but I didn't hear a thing. It was a great stay overall and I would stay here again.

6

Vladislav

Jul 17, 2023

·

Stayed 2 nights

The hotel was nice and clean. Everything worked well. Staff was extremely friendly. The issues: 1-No free coffee available all day. 2-No breakfast buffet available. 3-Parking was $4 a day. No big deal but a surprise. 4-Since breakfast and coffee was not included, prices at the restaurant should have been lower. It was too expensive.

10

Raschida

May 31, 2024

·

Stayed 2 nights

the Staff was very nice from the moment we walked in. super helpful with suggestions on where to go and what to do for entertainment in the evening, with teenagers. the fitness room as great. quality equipment. nice pool we ended up going to TopGolf. it was great. check out was a breeze

6

Brittney

May 16, 2025

·

Stayed 2 nights

Pool was not clean, room was half clean Found hair in the bed and in the shower

10

Jennifer

Jun 17, 2023

·

Stayed 1 night

Antonio was amazingly friendly upon checking us in. He made us feel extremely welcome and pointed out everything that was available to us. Kitchen was pretty much closed, however, the woman behind the bar was very willing and happy to offer us food and we enjoyed talking with her. The lobby really is lovely with lots of places to sit. The food menu is not large, but the options are great. Sitting outside by the pool and pergolas at night are a plus.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews say rooms and common areas are clean, but multiple reports cite missed housekeeping, hair, odors, mold, pests, and damp carpets. Standards appear inconsistent across stays.

Related guest reviews

10

Susah

Sep 14, 2025

·

Stayed 1 night

First impressions, the place is nice! Very clean, beautiful amenities, friendly staff. Conveniently right off the interstate, but still quiet. We couldn't ask for more.

4

Brian

Apr 28, 2025

·

Stayed 1 night

The facility advertises happy hour w/ appetizers and there was none. The room air conditioner did not work correctly and leaked all over the carpeting. There was mold in the base of the shower around perimeter and on the ceiling. Management was made aware of the issues.

4

Yadira

Aug 9, 2025

·

Stayed 2 nights

My stay was two nights and they didn't clean, they didn't change the towels and they didn't throw out the garbage.

10

Geraldine

Jul 7, 2025

·

Stayed 1 night

Love the property. Everything was nice and clean! Friendly staff. Great location. I will come back 😉

2

Geetha

Dec 29, 2025

·

Stayed 2 nights

Yes called in for early check in they said it’s ready to come but when we reached they said it will take another 30 minutes to be ready . We were so tired with family after long drive . Also rooms were dirty and washroom had no exhaust because of which floor became so wet and slippery .

2

Anthony

Aug 6, 2025

·

Stayed 1 night

After one night in the bed, I’ve been scratching fleas all day. Never stay at this location!

6

John P

Apr 20, 2025

·

Stayed 4 nights

Property/building shows obvious age. Tears in carpet. Carpet coming loose from stair risers. Rust, wear and tear noticeable throughout lobby, and public areas. Checked into my room, 203, body soap container laying on shower floor having come off wall. Handle in shower fell off if not turned just right. Rust, mold wear and tear through bath and room. Mattress has been well used. Not a bad property, just not very well maintained.

6

Gilberto

Jul 14, 2025

·

Stayed 3 nights

After Covid Hotels make standard the fact that they no longer have to clean the rooms or make the beds, only every 2 days, I asked for a cleaning service since there was a roach in my room, they didn't care

10

Paul

Oct 13, 2025

·

Stayed 1 night

Staff was pleasantly friendly. Room was clean and the beds were very comfortable.

6

Brittney

May 16, 2025

·

Stayed 2 nights

Pool was not clean, room was half clean Found hair in the bed and in the shower

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AI-generated summary based on recent guest reviews

Rooms

Beds are comfortable and many find rooms quiet, with some spacious options. However, several stays reported maintenance issues (AC leaks/noise, plumbing, small or dated TVs, limited channels) and occasional room odors.

Related guest reviews

2

Nancy

Aug 22, 2023

·

Stayed 1 night

Check In around midnight.The night supervisor had trouble getting keycards programmed (10 min for key cards). Got to room, it smelled bad of feces. Decided not to move as we were exhausted. Couldn’t get AC on-no directions. Going over to check unit under window my sister realized the rugs was SOAKING WET! When I walked over to check noticed brown stains on rug. Went back down to change rooms and the night supervisor was apologetic but with an attitude. We stayed friendly and polite and he did end up being pleasant but again he couldn’t program key cards. He finally got one programmed and we got to our clean room at about 1:15 or so. I love Courtyard by Marriott but would never stay in this one again.

10

Leo

Jul 9, 2024

·

Stayed 1 night

Room was great. Bed really comfortable. Only stopped overnight, but first time I remember sleeping in hotel and did not even get up once.

6

Jessica

Dec 7, 2025

·

Stayed 1 night

Room was ok, but tub not great for bath.

6

Fredericka

Sep 3, 2025

·

Stayed 2 nights

I have stayed here several times. Was disappointed this time. The microwave would not work, the tv remote would not turn off tv, channels now are very limited unless you pay, the bathroom had a lot of hair on shower and floor and hair dryer, there was also a mix-up with my breakfast order. It was given to the wrong customer. This was the first time I ate at the Bistro. I usually give this place a 5 but, unfortunately, not this time

2

Paul

Jul 27, 2025

·

Stayed 1 night

Television picture was dark couldn't look at it

10

Ernst

May 18, 2025

·

Stayed 2 nights

Very nice stay, quiet rooms!

8

Araum

Oct 3, 2025

·

Stayed 1 night

Clean, comfy room, good bed, pillows, bathroom was good. Wish the TV was bigger. All in all - good.

8

william

Dec 30, 2023

·

Stayed 1 night

The room i had on the first floor was next to the outside A/C. You can hear it when it comes on.

6

Bill

Mar 11, 2024

·

Stayed 3 nights

Hot water control was not good. Water kept getting hot then cold, even though the lever was on hot. Toilet did not flush well. It’s like it had an air bubble when flushed, and the handle needed to be held down to the end of the flush. The refrigerator was running, but never got cold, and when we put a bottle in it, it shook loudly, and couldn’t remain.

8

JUAN

May 31, 2025

·

Stayed 1 night

Check in was easy and friendly. Room was not in perfect condition. Something that we have noticed on our last visits.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, accommodating and professional. Some guests experienced check-in delays or mix-ups, overnight payment requests, and inconsistent housekeeping or reservation handling.

Related guest reviews

8

Sandie

Aug 17, 2025

·

Stayed 1 night

Great room. The only negative I can say is that there was no one at front desk when n i went to check in and I couldn't find anyone nearby and had to wait for someone to finally get there. It wasnt too long a wait, but it was confusing.

10

Kevin

Sep 27, 2025

·

Stayed 1 night

The front desk staff on Friday night was awesome. The room was great and pool was fun.

8

Tim

Apr 22, 2024

·

Stayed 2 nights

The facilities were clean and i felt safe there but the woke me up at 11 pm to put a credircard down for incidentals that i had already done and their system malfunctioned and i was told it had to be done before shift change and that was 2 am

6

Brenda

Jul 13, 2025

·

Stayed 5 nights

Did like that after two days there housekeeping didn’t make bed, change sheets, nor refresh towels. Had to stop at front desk for it each night and the one person om duty kept apologizing for the staff.

2

Oma

Sep 2, 2024

·

Stayed 1 night

We ended up not using the reservation through Expedia because the hotel did not respect the reservation. And when I tried to refund my reservation, they did not allow me to. I had to purchase another room at 2 AM with my Wife and young kids. Very bad experience overall

10

Wendy

May 19, 2025

·

Stayed 1 night

The lady who checked us in Crystal was so nice! She accommodated our request for a first floor room with two queen beds. We had a nice conversation about her cat Jacks (Boots) she got for her Mom when her Mom’s dog got hit by a car. Crystal is very special - please keep her and have her train others!

10

Jerry

Aug 31, 2025

·

Stayed 2 nights

Kind of emergency visit due to medical issues but staff very helpful and room was excellent.

2

Geetha

Dec 29, 2025

·

Stayed 2 nights

Yes called in for early check in they said it’s ready to come but when we reached they said it will take another 30 minutes to be ready . We were so tired with family after long drive . Also rooms were dirty and washroom had no exhaust because of which floor became so wet and slippery .

10

Lisa

Nov 3, 2024

·

Stayed 1 night

Front desk and Bistro Staff extremely accommodating, professional and customer focused. A

10

Beth

Oct 9, 2025

·

Stayed 1 night

Greeted by a nice gentleman who took the time to hit each floor to find a luggage cart for us. We had a carefree relaxing stay. Thanks

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AI-generated summary based on recent guest reviews

Location

Right off I-95 near the hospital, restaurants and shops, with several noting the area feels safe and quiet. Convenient for medical visits and for reaching Jacksonville and St. Augustine.

Related guest reviews

10

Susah

Sep 14, 2025

·

Stayed 1 night

First impressions, the place is nice! Very clean, beautiful amenities, friendly staff. Conveniently right off the interstate, but still quiet. We couldn't ask for more.

10

bryan

Mar 3, 2024

·

Stayed 1 night

Conveniently located off I-95 and close to restaurants. Good area

8

Hani

Aug 17, 2024

·

Stayed 4 nights

Nice and convenient

10

Irish

Jan 6, 2025

·

Stayed 6 nights

Everything was pretty much close by within a 5 min drive. Would definitely stay there again for convenience.

8

Kerri-Anne

May 20, 2024

·

Stayed 1 night

It’s a nice clean property with friendly safe . Just wish the rooms came with lotion but my stay was short so it was fine . It’s also near the highway so get to and from .

10

Amber

Mar 18, 2025

·

Stayed 1 night

Good location right off of I-95. Hotel is clean, modern, and the staff was very friendly. Breakfast is not included but there is a bistro in the lobby which also has a bar that is open till 10pm. It was nice to come in from dinner, get a drink, and take it up to the room. One thing i didn't realize when I booked this room - the hotel is right next door to a hospital and the view from my room was the ER entrance. I was worried that I would hear sirens all night but I didn't hear a thing. It was a great stay overall and I would stay here again.

10

Michelle

May 17, 2023

·

Stayed 1 night

We only stayed the night because my mother was having surgery very early and we had a 2 hour drive. It was a little expensive, but very convenient for what we needed.

10

Arixmar

Apr 13, 2025

·

Stayed 1 night

Great property. Only downside is that it is next to a hospital so you might hear sirens.

8

Geoffrey

Jul 18, 2024

·

Stayed 1 night

Convenient right off the interstate.

10

Michael

Feb 18, 2024

·

Stayed 2 nights

Great stay! Hotel is located within in 5 minutes of everything you can think of except the beach, that’s 30 minutes away. Convenient to both Jacksonville and St. Augustine. Within 5 minutes of a walking, running, biking Preserve that is beautiful. (Dog friendly).

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AI-generated summary based on recent guest reviews

Dining

On-site Starbucks-style bistro and evening bar are available, with some guests enjoying food and service. However, breakfast is not included, free coffee is not offered or starts late, morning service can be slow, and prices feel high.

Related guest reviews

10

Adam

Jan 17, 2025

·

Stayed 1 night

I am yet to write a review on expedia and travel a lot but this experience was such an amazing one that I had to share it. Not only was the grounds clean, quiet and well kept, the staff was amazing. Kind, attentive and accommodating from the moment I arrived with my son to the moment we left. The front desk both male and female employees were so friendly that it made everything worth while. The icing on the cake was the Saturday night that we were so tired from a soccer tournament that we just ate at the hotel. The cook/server made us feel like we were at a four star restaurant. Even when helping her bar customers she managed to come over to our table and check on us continuously and provide the friendliest and quickest service possible. Their french fries were crispy and amazing, the chicken wings were cooked to perfection and the specials they had on flatbread pizza that night made it all worth the stay. Management is doing something right there because there staff is happy and that means the guests are. We will be back.

10

James

Feb 23, 2025

·

Stayed 1 night

Brian checked us in - VERY personable and professional. Great person to have at Reception. Bistro - Great food and service!

10

Craig

Oct 24, 2023

·

Stayed 1 night

We have stayed numerous times at this Flagler location… Please open up coffee at 6:00 AM as many of us get up and leave early.. There were guests hanging around and just waiting for the coffee area to open up… Also they should offer muffins and Danish for many on the go..

10

Dawn

Aug 19, 2024

·

Stayed 7 nights

Enjoyed everything about the stay except the pricing of food in dining area. Not worth the price food was overcooked and burnt.

4

Eliot

Oct 27, 2025

·

Stayed 1 night

No breakfast included

10

Amber

Mar 18, 2025

·

Stayed 1 night

Good location right off of I-95. Hotel is clean, modern, and the staff was very friendly. Breakfast is not included but there is a bistro in the lobby which also has a bar that is open till 10pm. It was nice to come in from dinner, get a drink, and take it up to the room. One thing i didn't realize when I booked this room - the hotel is right next door to a hospital and the view from my room was the ER entrance. I was worried that I would hear sirens all night but I didn't hear a thing. It was a great stay overall and I would stay here again.

6

Marcia

Mar 1, 2025

·

Stayed 1 night

No complimentary coffee! We paid $5 for the breakfast online with Expedia, but coffee wasn’t available til after 7. Many guests came down looking for coffee, and either had to pay or were told the comp coffee was in their rooms. Our room only had decaf, no cream, dirty machine.

6

Vladislav

Jul 17, 2023

·

Stayed 2 nights

The hotel was nice and clean. Everything worked well. Staff was extremely friendly. The issues: 1-No free coffee available all day. 2-No breakfast buffet available. 3-Parking was $4 a day. No big deal but a surprise. 4-Since breakfast and coffee was not included, prices at the restaurant should have been lower. It was too expensive.

2

Yinet

Dec 22, 2025

·

Stayed 1 night

I'm very unhappy since breakfast was supposedly included in my reservation and it was never like that for 4 sandwiches and 4 sodasThey charged 102.43 ct.

10

Anna

Dec 16, 2024

·

Stayed 2 nights

Several of our family and friends stayed at this hotel for our son’s wedding this past weekend. I have nothing but praise for the staff at this hotel. They are extremely friendly, helpful and professional. Our only complaint was that the way they have set up the Starbucks cafe in the lobby really does not service the needs of guests wanting a quick breakfast. The staff at the cafe are excellent but you can see that they are working as hard as they can and they still cannot keep up with the demand in the morning. I highly recommend either going back to a buffet style breakfast in the mornings or just not having a breakfast option because it is extremely frustrating..,, otherwise this hotel is amazing in every regard!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$113
February	$117
March	$149
April	$117
May	$122
June	$112
July	$117
August	$108
September	$101
October	$113
November	$114
December	$113

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $114	19 $121
20 $96	21 $112	22 $109	23 $104	24 $101	25 $101	26 $113
27 $101	28 $110	29 $124	30 $122

Su	Mo	Tu	We	Th	Fr	Sa
				1 $103	2 $122	3 $111
4 $101	5 $101	6 $124	7 $124	8 $103	9 $129	10 $140
11 $100	12 $105	13 $124	14 $124	15 $101	16 $134	17 $129
18 $101	19 $101	20 $124	21 $124	22 $103	23 $127	24 $124
25 $100	26 $101	27 $122	28 $120	29 $103	30 $122	31 $120

Courtyard Jacksonville Flagler Center

Prices for Courtyard Jacksonville Flagler Center

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom

Room, 1 King Bed with Sofa Bed, Accessible Bathtub

Room, 1 King Bed with Sofa Bed, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed with Sofa Bed

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Room, Multiple Beds

Room, 2 Queen Beds, Hearing Accessible (Roll-In Shower)

Suite, 1 Bedroom, Hearing Accessible (Roll-In Shower)

Room, 2 Queen Beds

Room, 1 King Bed with Sofa Bed, Hearing Accessible

Room, 2 Queen Beds, Hearing Accessible

Guest reviews of Courtyard Jacksonville Flagler Center

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Courtyard Jacksonville Flagler Center

Prices for upcoming dates