Hotel Victoria, a Gran Meliá Hotel
"Large beds"
"Loved the breakfast"
"Speedy check-in/check-out process"
"Loved the swimming pool"
"Staff provided great service"
"Stunning bay views"
Property description
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club, an indoor pool, and a sauna. This Victorian hotel also features ...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club, an indoor pool, and a sauna. This Victorian hotel also features complimentary wireless internet access, concierge services, and wedding services.
Business amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Palma de Mallorca? This hotel has 5597 square feet (520 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Dining
Satisfy your appetite for lunch or dinner at Victoria Grand Café, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 321 air-conditioned rooms featuring minibars and LCD televisions. 37-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Location
In the heart of Palma de Mallorca, Hotel Victoria Gran Meliá is within a 5-minute drive of Porto Pi Centro Comercial and Feixina Park. This luxury hotel is 1.3 mi (2.1 km) from Municipal Market of Santa Catalina and 1.9 mi (3 km) from Passeig del Born.
What's nearby
Gomila Square(0.1 miles)
Paseo Maritimo(0.1 miles)
Auditorium de Palma de Mallorca(0.4 miles)
Bellver Castle(0.5 miles)
Pueblo Espanol(0.9 miles)
Porto Pi Centro Comercial(0.9 miles)
Port of Palma de Mallorca(0.9 miles)
Mallorca Casino(1 miles)
Feixina Park(1 miles)
Municipal Market of Santa Catalina(1.1 miles)
Lonja de Palma de Mallorca(1.3 miles)
Es Baluard Museum of Modern and Contemporary Art(1.3 miles)
Parc de la Mar(1.4 miles)
Passeig del Born(1.4 miles)
Placa de la Reina(1.4 miles)
The preferred airport for Hotel Victoria Gran Meliá is Palma de Mallorca Airport (PMI)(7.9 miles)
Select dates to continue
From
$316
/ night
Guest reviews
8.8
Fabulous
Based on 1,000 verified reviews
Who stays here?
Business
9%
Couple
60%
Family
14%
Group
11%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
At Hotel Victoria Gran Meliá, travelers consistently highlight friendly, attentive service and lovely marina views, with many finding rooms comfortable and quiet, though decor can feel dated and nearby harbor construction or traffic sometimes affects noise and ambiance.
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What guests think
At Hotel Victoria Gran Meliá, travelers consistently highlight friendly, attentive service and lovely marina views, with many finding rooms comfortable and quiet, though decor can feel dated and nearby harbor construction or traffic sometimes affects noise and ambiance.
The waterfront location is walkable to Palma’s center in about 20–30 minutes, with buses and taxis handy but not strictly central. Housekeeping and turndown touches are widely appreciated, while check-in can be slow or disorganized for some. Breakfast draws strong praise, and on-site bars are popular, though some guests found limited menus or uneven food quality and occasional venue closures. Best for travelers comfortable with classic style.
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AI-generated summary based on recent guest reviews
Facilities
The pool, terraces and bars are popular, and poolside staff are praised; however, a few guests reported occasional pool closures or upkeep issues.
Related guest reviews
10
Ronald
May 14, 2024
·
Stayed 3 nights
I travel quite a bit. This hotel ranked right up there. The place is airy, comfortable, nicely furnished and the staff could not be any more accommodating, helpful, friendly and service-oriented. The restaurant is excellent as are the bars and my new favorite bartender, Samir (Sam). Highly recommende.
I travel quite a bit. This hotel ranked right up there. The place is airy, comfortable, nicely furnished and the staff could not be any more accommodating, helpful, friendly and service-oriented. The restaurant is excellent as are the bars and my new favorite bartender, Samir (Sam). Highly recommende.
10
EMILY
Jul 6, 2024
·
Stayed 1 night
The staff here was wonderful and I felt very safe and secure the entire time. It was very walkable and views of the harbor were really nice. The pool was very nice as well.
The staff here was wonderful and I felt very safe and secure the entire time. It was very walkable and views of the harbor were really nice. The pool was very nice as well.
10
John
May 4, 2023
·
Stayed 8 nights
We spent a considerable time around the pool and pool bar. The lifeguards were very attentive and very polite. The staff of the pool bar and snack bar were always pleasant and polite no question we would return
We spent a considerable time around the pool and pool bar. The lifeguards were very attentive and very polite. The staff of the pool bar and snack bar were always pleasant and polite no question we would return
10
CATHERINE
Sep 20, 2025
·
Stayed 3 nights
We loved the pool area and the family room we stayed in with thoughtful little touches like chocs on the bed pillows at turn down. The reception staff all been super helpful with recommendations
We loved the pool area and the family room we stayed in with thoughtful little touches like chocs on the bed pillows at turn down. The reception staff all been super helpful with recommendations
10
Nicola
Apr 2, 2024
·
Stayed 2 nights
Perfect hotel for a short stay in Palma. The staff were helpful, quick and friendly. Whenever we asked for anything they were quick to get it and help out. We stayed in a partial sea view room, which was exactly as stated. Nice balcony to sit and have a coffee looking out to sea. The beds were comfy with lots of pillows. The products in the room were plentiful and smelt lovely. The facilities in the hotel were great. Order a coffee in a morning and get a croissant with it, nice touch. The hotel is a pleasant 30min walk from the centre, so it’s in a quieter neighbourhood and lovely location on the front. Perfect hotel for what we needed. Quiet enough to sleep, buzzy at breakfast, very clean and today and lovely ambience.
Perfect hotel for a short stay in Palma. The staff were helpful, quick and friendly. Whenever we asked for anything they were quick to get it and help out. We stayed in a partial sea view room, which was exactly as stated. Nice balcony to sit and have a coffee looking out to sea. The beds were comfy with lots of pillows. The products in the room were plentiful and smelt lovely. The facilities in the hotel were great. Order a coffee in a morning and get a croissant with it, nice touch. The hotel is a pleasant 30min walk from the centre, so it’s in a quieter neighbourhood and lovely location on the front. Perfect hotel for what we needed. Quiet enough to sleep, buzzy at breakfast, very clean and today and lovely ambience.
8
Philip
Jun 21, 2024
·
Stayed 1 night
Stayed here just for one night. Service is fantastic, quality is high. Room was nice, not brand new, but very comfortable with a bed a mile wide. The bathroom looked stunning, although I did have an issue directing the shower where its needed. The breakfast was superb on the terrace with a stunning view of the marina & overlooking the pool. The menu for dining did seem very limited with without any clear information whether vegetetables etc, come with the dish so we ate elsewhere. We did use the bar where service is great. Bottled beer was €7 with complementary dishes of walnuts & almonds etc on the table. Would definitely go back.
Stayed here just for one night. Service is fantastic, quality is high. Room was nice, not brand new, but very comfortable with a bed a mile wide. The bathroom looked stunning, although I did have an issue directing the shower where its needed. The breakfast was superb on the terrace with a stunning view of the marina & overlooking the pool. The menu for dining did seem very limited with without any clear information whether vegetetables etc, come with the dish so we ate elsewhere. We did use the bar where service is great. Bottled beer was €7 with complementary dishes of walnuts & almonds etc on the table. Would definitely go back.
4
Malgorzata
Jun 21, 2023
·
Stayed 5 nights
The hotel is five star however we would give 3 star. The hotel pool area is not very nice. Gym very small for two people maximum. The hotel area is vey dusty and dirty, building side all around hotel. This means the view is not great and the noise from the building side all day long. We were on half board basis and the last day that we had to get continental breakfast to the room we have been charged £5! It is not about the money but about the principle. Hotel should not charge us, we already paid for breakfast and should provide us breakfast normally, even if it was 30 min before they started the breakfast service in the main breakfast area. We rented a car from the hotel and gave back the car on the same day and we have been charged for overnight parking although we have gave back the car at 8pm. Dinner on half board was not great. Same menu every day, i chose seabass every day as other food like meat, was not great. Would not choose half board again in this hotel. Dinner outside the hotel would be much better idea. The highlight of the trip was the gentleman working in the guest service. He was so helpful and always gave a good advice regarding excursions around Mallorca.
The hotel is five star however we would give 3 star. The hotel pool area is not very nice. Gym very small for two people maximum. The hotel area is vey dusty and dirty, building side all around hotel. This means the view is not great and the noise from the building side all day long. We were on half board basis and the last day that we had to get continental breakfast to the room we have been charged £5! It is not about the money but about the principle. Hotel should not charge us, we already paid for breakfast and should provide us breakfast normally, even if it was 30 min before they started the breakfast service in the main breakfast area. We rented a car from the hotel and gave back the car on the same day and we have been charged for overnight parking although we have gave back the car at 8pm. Dinner on half board was not great. Same menu every day, i chose seabass every day as other food like meat, was not great. Would not choose half board again in this hotel. Dinner outside the hotel would be much better idea. The highlight of the trip was the gentleman working in the guest service. He was so helpful and always gave a good advice regarding excursions around Mallorca.
10
Jill
Oct 4, 2025
·
Stayed 3 nights
Views, pool, quiet rooms
Views, pool, quiet rooms
10
Trevor
Aug 22, 2023
·
Stayed 4 nights
excellent staff and very clean. lovely terrace for drinks
excellent staff and very clean. lovely terrace for drinks
2
Kevin
Aug 15, 2024
·
Stayed 1 night
I stayed one night. Pool was closed the entire day, despite many hours of sunny skies. Patio restaurant did not open the entire day. . Luggage not delivered to room when told. Not greeted or acknowledged at arrival.
I stayed one night. Pool was closed the entire day, despite many hours of sunny skies. Patio restaurant did not open the entire day. . Luggage not delivered to room when told. Not greeted or acknowledged at arrival.
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AI-generated summary based on recent guest reviews
Cleanliness
Housekeeping is frequently described as very clean or spotless, with turndown appreciated; a minority mentioned dusty rooms or lapses in public areas or pool cleanliness.
Related guest reviews
10
Patricia
Sep 13, 2024
·
Stayed 5 nights
We love this hotel. Although some areas are in need of refurbishment, it still retains it's style and class. The staff and the service are amazing.
We love this hotel. Although some areas are in need of refurbishment, it still retains it's style and class. The staff and the service are amazing.
4
Jeannette
Jul 30, 2024
·
Stayed 7 nights
Vi har boet på dette hotel 3 gange tidligere. Standarden er faldet væsentligt. Servicen er generelt blevet meget lav, og vi havde slet ikke fornemmelsen af at bo på et 5 stjernet hotel. Det mest positive var rengøringen og personalet, som stod herfor. I receptionen og restauranterne var der ofte dårlig og sur betjening. Nogle arealer trænger til vedligehold, og poolen blev ikke rengjort. Desværre kan vi slet ikke anbefale dette hotel længere.
Vi har boet på dette hotel 3 gange tidligere. Standarden er faldet væsentligt. Servicen er generelt blevet meget lav, og vi havde slet ikke fornemmelsen af at bo på et 5 stjernet hotel. Det mest positive var rengøringen og personalet, som stod herfor. I receptionen og restauranterne var der ofte dårlig og sur betjening. Nogle arealer trænger til vedligehold, og poolen blev ikke rengjort. Desværre kan vi slet ikke anbefale dette hotel længere.
10
Michelle
Dec 31, 2023
·
Stayed 3 nights
The hotel was amazing, staff where so helpful, our bedroom was kept spotless and everynight they turned the bed covers back and left chocolate s on the bed. Those little extras made our stay very special. The hotel is situated in a perfect spot, views amazing and watching the sunset coming up when having breakfast was a sight to see.
The hotel was amazing, staff where so helpful, our bedroom was kept spotless and everynight they turned the bed covers back and left chocolate s on the bed. Those little extras made our stay very special. The hotel is situated in a perfect spot, views amazing and watching the sunset coming up when having breakfast was a sight to see.
8
Ralph
Jun 23, 2024
·
Stayed 4 nights
The rooms are outdated and dusty. It was okay. I will stay somewhere else and the area does not feel safe to walk around.
The rooms are outdated and dusty. It was okay. I will stay somewhere else and the area does not feel safe to walk around.
10
Katherine
Oct 16, 2025
·
Stayed 5 nights
Clean room with great service
Clean room with great service
6
Juliana
Jul 11, 2025
·
Stayed 2 nights
The hotel felt outdated, and the room was quite dark. There were no basic amenities in the bathroom—not even cotton pads. I also noticed a lack of cleanliness in some areas. Overall, it promises luxury but falls short on actual quality
The hotel felt outdated, and the room was quite dark. There were no basic amenities in the bathroom—not even cotton pads. I also noticed a lack of cleanliness in some areas. Overall, it promises luxury but falls short on actual quality
8
Lee
May 19, 2024
·
Stayed 3 nights
1st time staying at this hotel. The hotel is lovely and super clean. The staff are all very friendly. We were room only so couldn’t comment on food but the area where you can eat and drink is lovely. Overall a very enjoyable stay.
1st time staying at this hotel. The hotel is lovely and super clean. The staff are all very friendly. We were room only so couldn’t comment on food but the area where you can eat and drink is lovely. Overall a very enjoyable stay.
10
Lauren
Sep 9, 2024
·
Stayed 4 nights
Lovely hotel with excellent, welcoming staff. The room was clean, quiet and the bed was incredibly comfortable. I’ll miss the pillows when I’m home!
Lovely hotel with excellent, welcoming staff. The room was clean, quiet and the bed was incredibly comfortable. I’ll miss the pillows when I’m home!
10
EMILY
Jun 24, 2024
·
Stayed 3 nights
The staff were so helpful and kind at this hotel. The rooms were very clean and the beds comfortable. I would stay here again.
The staff were so helpful and kind at this hotel. The rooms were very clean and the beds comfortable. I would stay here again.
10
Alejandro
Oct 17, 2025
·
Stayed 3 nights
I had an amazing stay! The room was spotless, spacious, and very comfortable. The staff were friendly and always ready to help. I loved how convenient the location was easy to walk to shops, restaurants, and the beach. The ocean view from my room was beautiful, and it made every morning feel special. Definitely a relaxing and enjoyable experience. I’ll be coming back!
I had an amazing stay! The room was spotless, spacious, and very comfortable. The staff were friendly and always ready to help. I loved how convenient the location was easy to walk to shops, restaurants, and the beach. The ocean view from my room was beautiful, and it made every morning feel special. Definitely a relaxing and enjoyable experience. I’ll be coming back!
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AI-generated summary based on recent guest reviews
Rooms
Many guests like the comfortable rooms, beds, and marina views, but decor can feel dated or dark, and some report noise from roadworks, nightlife, or the harborfront.
Related guest reviews
8
Yvonne
May 21, 2023
·
Stayed 4 nights
Het hotel is prachtig, kamers zijn groot en mooi. Koffie, thee en flesjes water op de kamer gratis. Vanuit onze kamer prachtig uitzicht op de haven. Jammer van de werkzaamheden aan de boulevard en het gebouw pal naast het hotel. Ik denk wel dat als de boulevard straks klaar is met onder meer 3000 nieuwe bomen, het fantastisch wordt om daar te wandelen. Tegen die tijd gaan wij zeker een keer terug.
Het hotel is prachtig, kamers zijn groot en mooi. Koffie, thee en flesjes water op de kamer gratis. Vanuit onze kamer prachtig uitzicht op de haven. Jammer van de werkzaamheden aan de boulevard en het gebouw pal naast het hotel. Ik denk wel dat als de boulevard straks klaar is met onder meer 3000 nieuwe bomen, het fantastisch wordt om daar te wandelen. Tegen die tijd gaan wij zeker een keer terug.
10
Dan
Oct 13, 2025
·
Stayed 1 night
Wonderful view
Wonderful view
10
Rene
Jul 19, 2024
·
Stayed 3 nights
Positives: very nice room and bath with lovely view of the Marina. Restaurant was excellent both nights we went. Beautiful decor in public areas. Negatives: it took an extraordinarily long time to check in. Two associates were working with two clients who evidently required extra help. A third associate should have been called. The pillows were awful. They are enormous and uncomfortable to sleep on. Would recommend a selection. If you want to be near the tourist zone, this isn’t the place for you. However, if you want a quiet area with excellent restaurants nearby, then this is perfect.
Positives: very nice room and bath with lovely view of the Marina. Restaurant was excellent both nights we went. Beautiful decor in public areas. Negatives: it took an extraordinarily long time to check in. Two associates were working with two clients who evidently required extra help. A third associate should have been called. The pillows were awful. They are enormous and uncomfortable to sleep on. Would recommend a selection. If you want to be near the tourist zone, this isn’t the place for you. However, if you want a quiet area with excellent restaurants nearby, then this is perfect.
10
Chris
Apr 17, 2023
·
Stayed 2 nights
Nice hotel with good views over the harbour. Decor in rooms was dated but of good quality. Unfortunately there was building work directly outside the hotel Staff very friendly and helpful
Nice hotel with good views over the harbour. Decor in rooms was dated but of good quality. Unfortunately there was building work directly outside the hotel Staff very friendly and helpful
8
Andreas
Sep 3, 2023
·
Stayed 4 nights
Older building, however good service, pool and breakfast. Rooms clean, well spaced, but old. Nice area at the harbor, walking distance to Palma. At the moment heavy road construction along the entire harbor side
Older building, however good service, pool and breakfast. Rooms clean, well spaced, but old. Nice area at the harbor, walking distance to Palma. At the moment heavy road construction along the entire harbor side
6
Juliana
Jul 11, 2025
·
Stayed 2 nights
The hotel felt outdated, and the room was quite dark. There were no basic amenities in the bathroom—not even cotton pads. I also noticed a lack of cleanliness in some areas. Overall, it promises luxury but falls short on actual quality
The hotel felt outdated, and the room was quite dark. There were no basic amenities in the bathroom—not even cotton pads. I also noticed a lack of cleanliness in some areas. Overall, it promises luxury but falls short on actual quality
10
Jill
Oct 4, 2025
·
Stayed 3 nights
Views, pool, quiet rooms
Views, pool, quiet rooms
6
Philippa Suzanne
Aug 14, 2023
·
Stayed 4 nights
Hotel area was lovely . It said delux room which it wasn’t . Everything was old in the room and mismatched furniture . Our friends that had classic room had a much bigger bathroom and ours you could not swing a cat in it . Room dis not have a partial sea view as promised
Hotel area was lovely . It said delux room which it wasn’t . Everything was old in the room and mismatched furniture . Our friends that had classic room had a much bigger bathroom and ours you could not swing a cat in it . Room dis not have a partial sea view as promised
8
Peta
Aug 20, 2024
·
Stayed 4 nights
The hotel is fine, front desk team were helpful and friendly as were all the restaurant and pool staff. Room was quite dated despite being a highly graded room and quite dark in a corner. Biggest issue was the noise from the massive construction around and in front of the hotel so it wasn’t particularly restful or pleasant during our stay.
The hotel is fine, front desk team were helpful and friendly as were all the restaurant and pool staff. Room was quite dated despite being a highly graded room and quite dark in a corner. Biggest issue was the noise from the massive construction around and in front of the hotel so it wasn’t particularly restful or pleasant during our stay.
10
Alejandro
Oct 17, 2025
·
Stayed 3 nights
I had an amazing stay! The room was spotless, spacious, and very comfortable. The staff were friendly and always ready to help. I loved how convenient the location was easy to walk to shops, restaurants, and the beach. The ocean view from my room was beautiful, and it made every morning feel special. Definitely a relaxing and enjoyable experience. I’ll be coming back!
I had an amazing stay! The room was spotless, spacious, and very comfortable. The staff were friendly and always ready to help. I loved how convenient the location was easy to walk to shops, restaurants, and the beach. The ocean view from my room was beautiful, and it made every morning feel special. Definitely a relaxing and enjoyable experience. I’ll be coming back!
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AI-generated summary based on recent guest reviews
Service
Service is a standout across the hotel—staff are widely seen as friendly, attentive and helpful; however, check-in can be slow or disorganized and a few guests reported unwelcoming reception.
Related guest reviews
4
Jeannette
Jul 30, 2024
·
Stayed 7 nights
Vi har boet på dette hotel 3 gange tidligere. Standarden er faldet væsentligt. Servicen er generelt blevet meget lav, og vi havde slet ikke fornemmelsen af at bo på et 5 stjernet hotel. Det mest positive var rengøringen og personalet, som stod herfor. I receptionen og restauranterne var der ofte dårlig og sur betjening. Nogle arealer trænger til vedligehold, og poolen blev ikke rengjort. Desværre kan vi slet ikke anbefale dette hotel længere.
Vi har boet på dette hotel 3 gange tidligere. Standarden er faldet væsentligt. Servicen er generelt blevet meget lav, og vi havde slet ikke fornemmelsen af at bo på et 5 stjernet hotel. Det mest positive var rengøringen og personalet, som stod herfor. I receptionen og restauranterne var der ofte dårlig og sur betjening. Nogle arealer trænger til vedligehold, og poolen blev ikke rengjort. Desværre kan vi slet ikke anbefale dette hotel længere.
10
Ronald
May 14, 2024
·
Stayed 3 nights
I travel quite a bit. This hotel ranked right up there. The place is airy, comfortable, nicely furnished and the staff could not be any more accommodating, helpful, friendly and service-oriented. The restaurant is excellent as are the bars and my new favorite bartender, Samir (Sam). Highly recommende.
I travel quite a bit. This hotel ranked right up there. The place is airy, comfortable, nicely furnished and the staff could not be any more accommodating, helpful, friendly and service-oriented. The restaurant is excellent as are the bars and my new favorite bartender, Samir (Sam). Highly recommende.
10
Patric
Jun 9, 2025
·
Stayed 4 nights
Fabulous staff very friendly and attentive
Fabulous staff very friendly and attentive
10
CATHERINE
Sep 20, 2025
·
Stayed 3 nights
We loved the pool area and the family room we stayed in with thoughtful little touches like chocs on the bed pillows at turn down. The reception staff all been super helpful with recommendations
We loved the pool area and the family room we stayed in with thoughtful little touches like chocs on the bed pillows at turn down. The reception staff all been super helpful with recommendations
4
Roger
Jun 26, 2024
·
Stayed 6 nights
We arrived at the beginning of a busy weekend, check in slow, we were allocated a room much smaller, poss 22 sqm, than the one we reserved and paid for, 34 sqm. Another room was offered at an additional €90 per night. The bathroom was tiny. Turn down service happened 2 out of 6 times. Communication v poor. No compensation offered. Poor great. Lots of building work so v noisy
We arrived at the beginning of a busy weekend, check in slow, we were allocated a room much smaller, poss 22 sqm, than the one we reserved and paid for, 34 sqm. Another room was offered at an additional €90 per night. The bathroom was tiny. Turn down service happened 2 out of 6 times. Communication v poor. No compensation offered. Poor great. Lots of building work so v noisy
10
Benjamin
Jun 30, 2024
·
Stayed 1 night
Checking was a bit disorganized, not really a line and people cutting in line without any reaction from the staff. Some areas need some attention but other than that, this hotel has real 5 stars amenities in the room (like bed turnover at night with chocolate on the pillow and night slippers by the bed), impeccable rooms and great beds! Every staff member was extremely nice and helpful, congratulations to all and management for such a well run hotel! We will come back for sure.
Checking was a bit disorganized, not really a line and people cutting in line without any reaction from the staff. Some areas need some attention but other than that, this hotel has real 5 stars amenities in the room (like bed turnover at night with chocolate on the pillow and night slippers by the bed), impeccable rooms and great beds! Every staff member was extremely nice and helpful, congratulations to all and management for such a well run hotel! We will come back for sure.
10
Graham
May 7, 2023
·
Stayed 7 nights
Lovely hotel and all staff exemplary in their service and friendliness.
Lovely hotel and all staff exemplary in their service and friendliness.
10
Gordon
Sep 3, 2025
·
Stayed 5 nights
Overall fantastic experience. The staff was the highlight in all areas.
Overall fantastic experience. The staff was the highlight in all areas.
2
Kevin
Aug 15, 2024
·
Stayed 1 night
I stayed one night. Pool was closed the entire day, despite many hours of sunny skies. Patio restaurant did not open the entire day. . Luggage not delivered to room when told. Not greeted or acknowledged at arrival.
I stayed one night. Pool was closed the entire day, despite many hours of sunny skies. Patio restaurant did not open the entire day. . Luggage not delivered to room when told. Not greeted or acknowledged at arrival.
10
cynthia
Sep 11, 2024
·
Stayed 1 night
amazing staff from check in to staff at restaurant and bar—highly recommend
amazing staff from check in to staff at restaurant and bar—highly recommend
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AI-generated summary based on recent guest reviews
Location
Scenic marina-front setting with views, about a 20–30 minute walk to Palma’s center and buses/taxis nearby; not central, and ongoing harbor roadworks or traffic can cause noise and disruption.
Related guest reviews
8
Yvonne
May 21, 2023
·
Stayed 4 nights
Het hotel is prachtig, kamers zijn groot en mooi. Koffie, thee en flesjes water op de kamer gratis. Vanuit onze kamer prachtig uitzicht op de haven. Jammer van de werkzaamheden aan de boulevard en het gebouw pal naast het hotel. Ik denk wel dat als de boulevard straks klaar is met onder meer 3000 nieuwe bomen, het fantastisch wordt om daar te wandelen. Tegen die tijd gaan wij zeker een keer terug.
Het hotel is prachtig, kamers zijn groot en mooi. Koffie, thee en flesjes water op de kamer gratis. Vanuit onze kamer prachtig uitzicht op de haven. Jammer van de werkzaamheden aan de boulevard en het gebouw pal naast het hotel. Ik denk wel dat als de boulevard straks klaar is met onder meer 3000 nieuwe bomen, het fantastisch wordt om daar te wandelen. Tegen die tijd gaan wij zeker een keer terug.
10
EMILY
Jul 6, 2024
·
Stayed 1 night
The staff here was wonderful and I felt very safe and secure the entire time. It was very walkable and views of the harbor were really nice. The pool was very nice as well.
The staff here was wonderful and I felt very safe and secure the entire time. It was very walkable and views of the harbor were really nice. The pool was very nice as well.
10
Lori
Sep 8, 2024
·
Stayed 7 nights
Beautiful property with amazing service in a magical location! We will be back!
Beautiful property with amazing service in a magical location! We will be back!
10
WAYNE
Apr 29, 2024
·
Stayed 2 nights
Great hotel, superb views and a lovely location.
Great hotel, superb views and a lovely location.
8
Andreas
Sep 3, 2023
·
Stayed 4 nights
Older building, however good service, pool and breakfast. Rooms clean, well spaced, but old. Nice area at the harbor, walking distance to Palma. At the moment heavy road construction along the entire harbor side
Older building, however good service, pool and breakfast. Rooms clean, well spaced, but old. Nice area at the harbor, walking distance to Palma. At the moment heavy road construction along the entire harbor side
8
Michael
Jun 1, 2023
·
Stayed 8 nights
We really enjoyed our 8 days at the Hotel. It was very relaxing. The staff, generally, were very friendly and made us fee welcome. The only down side during our stay was that there was a building site next door (building refurbishment with a big crane) and the road between the hotel and the sea was a building site > plus the associated building noise.
We really enjoyed our 8 days at the Hotel. It was very relaxing. The staff, generally, were very friendly and made us fee welcome. The only down side during our stay was that there was a building site next door (building refurbishment with a big crane) and the road between the hotel and the sea was a building site > plus the associated building noise.
10
Nicola
Apr 2, 2024
·
Stayed 2 nights
Perfect hotel for a short stay in Palma. The staff were helpful, quick and friendly. Whenever we asked for anything they were quick to get it and help out. We stayed in a partial sea view room, which was exactly as stated. Nice balcony to sit and have a coffee looking out to sea. The beds were comfy with lots of pillows. The products in the room were plentiful and smelt lovely. The facilities in the hotel were great. Order a coffee in a morning and get a croissant with it, nice touch. The hotel is a pleasant 30min walk from the centre, so it’s in a quieter neighbourhood and lovely location on the front. Perfect hotel for what we needed. Quiet enough to sleep, buzzy at breakfast, very clean and today and lovely ambience.
Perfect hotel for a short stay in Palma. The staff were helpful, quick and friendly. Whenever we asked for anything they were quick to get it and help out. We stayed in a partial sea view room, which was exactly as stated. Nice balcony to sit and have a coffee looking out to sea. The beds were comfy with lots of pillows. The products in the room were plentiful and smelt lovely. The facilities in the hotel were great. Order a coffee in a morning and get a croissant with it, nice touch. The hotel is a pleasant 30min walk from the centre, so it’s in a quieter neighbourhood and lovely location on the front. Perfect hotel for what we needed. Quiet enough to sleep, buzzy at breakfast, very clean and today and lovely ambience.
10
CLARA
Nov 11, 2025
·
Stayed 3 nights
Hôtel de très bonne qualité, idéalement situé à seulement 20 minutes à pied du centre-ville. La vue sur la cathédrale et le port est magnifique. Le mini-bar dans la chambre est payant. Nous avons particulièrement apprécié la possibilité de bénéficier gratuitement d’une Audi Q6 e-tron pendant une journée. Le personnel est très agréable et attentionné. Une délicate attention pour mon anniversaire, avec du champagne et des macarons, a rendu le séjour encore plus plaisant. Seul petit point d’amélioration : aucun membre du personnel ne parle français.
Hôtel de très bonne qualité, idéalement situé à seulement 20 minutes à pied du centre-ville. La vue sur la cathédrale et le port est magnifique. Le mini-bar dans la chambre est payant. Nous avons particulièrement apprécié la possibilité de bénéficier gratuitement d’une Audi Q6 e-tron pendant une journée. Le personnel est très agréable et attentionné. Une délicate attention pour mon anniversaire, avec du champagne et des macarons, a rendu le séjour encore plus plaisant. Seul petit point d’amélioration : aucun membre du personnel ne parle français.
10
KYO
Sep 1, 2025
·
Stayed 4 nights
スタッフはとても親切で快適に過ごすことができ、最高の滞在になりました。 ただし、市内からは結構距離があるので、移動にはタクシーやバスを利用する必要があります。
スタッフはとても親切で快適に過ごすことができ、最高の滞在になりました。 ただし、市内からは結構距離があるので、移動にはタクシーやバスを利用する必要があります。
10
RYOSUKE
Jul 3, 2023
·
Stayed 4 nights
早めに予約したこともあったのか、値段と比較してもかなり良いホテルだと感じました。 内装や設備は日本人でも問題なく感じるレベルで良く、スタッフも親身になって対応してくれます。 近くにバス停もあるのでパルマ中心部へも問題なく向かうことができます。 私がスマホをタクシーに置き忘れた時も相談したらタクシー会社に連絡を入れてくれて無事、スマホが手元に戻ってきました。本当に助かりました。 Perhaps because I had made a reservation early, I felt that it was a pretty good hotel compared to the price. The interior and facilities are good enough for Japanese people to feel comfortable, and the staff are friendly and helpful. There is also a bus stop nearby, so you can easily reach the center of Palma. When I left my smartphone in a taxi, I consulted with them and they contacted the taxi company, and my smartphone was returned to me. That was a really big help.
早めに予約したこともあったのか、値段と比較してもかなり良いホテルだと感じました。 内装や設備は日本人でも問題なく感じるレベルで良く、スタッフも親身になって対応してくれます。 近くにバス停もあるのでパルマ中心部へも問題なく向かうことができます。 私がスマホをタクシーに置き忘れた時も相談したらタクシー会社に連絡を入れてくれて無事、スマホが手元に戻ってきました。本当に助かりました。 Perhaps because I had made a reservation early, I felt that it was a pretty good hotel compared to the price. The interior and facilities are good enough for Japanese people to feel comfortable, and the staff are friendly and helpful. There is also a bus stop nearby, so you can easily reach the center of Palma. When I left my smartphone in a taxi, I consulted with them and they contacted the taxi company, and my smartphone was returned to me. That was a really big help.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is widely praised for quality and variety, and bars/restaurants often impress; some guests found limited menus, mediocre poolside food, or venues closed at times.
Related guest reviews
10
Moritz
Jun 30, 2024
·
Stayed 7 nights
Schönes Hotel, toller Service und super Frühstück.
Schönes Hotel, toller Service und super Frühstück.
10
ABDERRAHMANE
Mar 22, 2022
·
Stayed 7 nights
HOTEL REPOND A TOUS LES CRITERES POUR UN 5 ETOILES CENTRE HISTORIQUE PALMA A 15 MINUTES A PIEDS EQUIPEMENT EN EXCELENT ETAT ET LE PERSONNEL AIMABLE ET DISPONIBLE LES PRODUITS SERVIS AU RESTAURANT SONT FRAIS ET LES PETITS DEJEUNERS VARIES HOTEL AU TOP NIVEAU J'Y RETOURNERAI
HOTEL REPOND A TOUS LES CRITERES POUR UN 5 ETOILES CENTRE HISTORIQUE PALMA A 15 MINUTES A PIEDS EQUIPEMENT EN EXCELENT ETAT ET LE PERSONNEL AIMABLE ET DISPONIBLE LES PRODUITS SERVIS AU RESTAURANT SONT FRAIS ET LES PETITS DEJEUNERS VARIES HOTEL AU TOP NIVEAU J'Y RETOURNERAI
10
Patricia
Aug 21, 2024
·
Stayed 3 nights
Me gustó mucho el hotel , limpieza muy buena y la comida espectacular. El desayuno también tenía mucha variedad . El personal del hotel un poco seco y demasiado serio pero muy respetuosos al final . Las habitaciones grandes , cama muy muy confortable y el baño espacioso y limpio. Cada vez que salía de la habitación, repasaban el baño y la cama .
Me gustó mucho el hotel , limpieza muy buena y la comida espectacular. El desayuno también tenía mucha variedad . El personal del hotel un poco seco y demasiado serio pero muy respetuosos al final . Las habitaciones grandes , cama muy muy confortable y el baño espacioso y limpio. Cada vez que salía de la habitación, repasaban el baño y la cama .
10
Ronald
May 14, 2024
·
Stayed 3 nights
I travel quite a bit. This hotel ranked right up there. The place is airy, comfortable, nicely furnished and the staff could not be any more accommodating, helpful, friendly and service-oriented. The restaurant is excellent as are the bars and my new favorite bartender, Samir (Sam). Highly recommende.
I travel quite a bit. This hotel ranked right up there. The place is airy, comfortable, nicely furnished and the staff could not be any more accommodating, helpful, friendly and service-oriented. The restaurant is excellent as are the bars and my new favorite bartender, Samir (Sam). Highly recommende.
8
Cristina
Sep 12, 2025
·
Stayed 2 nights
Sehr schönes nostalgisches Hotel mit tollem Blick auf den Yachthafen. Das Personal ist sehr freundlich. Die Qualität der Speisen im Frühstücks Buffet und Poolbereich ist mittelmäßig. Ich hatte ein tolles Zimmer, aber etwas hellhörig. Zum Glück hatte ich leise Nachbarn.
Sehr schönes nostalgisches Hotel mit tollem Blick auf den Yachthafen. Das Personal ist sehr freundlich. Die Qualität der Speisen im Frühstücks Buffet und Poolbereich ist mittelmäßig. Ich hatte ein tolles Zimmer, aber etwas hellhörig. Zum Glück hatte ich leise Nachbarn.
10
Nicola
Apr 2, 2024
·
Stayed 2 nights
Perfect hotel for a short stay in Palma. The staff were helpful, quick and friendly. Whenever we asked for anything they were quick to get it and help out. We stayed in a partial sea view room, which was exactly as stated. Nice balcony to sit and have a coffee looking out to sea. The beds were comfy with lots of pillows. The products in the room were plentiful and smelt lovely. The facilities in the hotel were great. Order a coffee in a morning and get a croissant with it, nice touch. The hotel is a pleasant 30min walk from the centre, so it’s in a quieter neighbourhood and lovely location on the front. Perfect hotel for what we needed. Quiet enough to sleep, buzzy at breakfast, very clean and today and lovely ambience.
Perfect hotel for a short stay in Palma. The staff were helpful, quick and friendly. Whenever we asked for anything they were quick to get it and help out. We stayed in a partial sea view room, which was exactly as stated. Nice balcony to sit and have a coffee looking out to sea. The beds were comfy with lots of pillows. The products in the room were plentiful and smelt lovely. The facilities in the hotel were great. Order a coffee in a morning and get a croissant with it, nice touch. The hotel is a pleasant 30min walk from the centre, so it’s in a quieter neighbourhood and lovely location on the front. Perfect hotel for what we needed. Quiet enough to sleep, buzzy at breakfast, very clean and today and lovely ambience.
8
Philip
Jun 21, 2024
·
Stayed 1 night
Stayed here just for one night. Service is fantastic, quality is high. Room was nice, not brand new, but very comfortable with a bed a mile wide. The bathroom looked stunning, although I did have an issue directing the shower where its needed. The breakfast was superb on the terrace with a stunning view of the marina & overlooking the pool. The menu for dining did seem very limited with without any clear information whether vegetetables etc, come with the dish so we ate elsewhere. We did use the bar where service is great. Bottled beer was €7 with complementary dishes of walnuts & almonds etc on the table. Would definitely go back.
Stayed here just for one night. Service is fantastic, quality is high. Room was nice, not brand new, but very comfortable with a bed a mile wide. The bathroom looked stunning, although I did have an issue directing the shower where its needed. The breakfast was superb on the terrace with a stunning view of the marina & overlooking the pool. The menu for dining did seem very limited with without any clear information whether vegetetables etc, come with the dish so we ate elsewhere. We did use the bar where service is great. Bottled beer was €7 with complementary dishes of walnuts & almonds etc on the table. Would definitely go back.
4
Malgorzata
Jun 21, 2023
·
Stayed 5 nights
The hotel is five star however we would give 3 star. The hotel pool area is not very nice. Gym very small for two people maximum. The hotel area is vey dusty and dirty, building side all around hotel. This means the view is not great and the noise from the building side all day long. We were on half board basis and the last day that we had to get continental breakfast to the room we have been charged £5! It is not about the money but about the principle. Hotel should not charge us, we already paid for breakfast and should provide us breakfast normally, even if it was 30 min before they started the breakfast service in the main breakfast area. We rented a car from the hotel and gave back the car on the same day and we have been charged for overnight parking although we have gave back the car at 8pm. Dinner on half board was not great. Same menu every day, i chose seabass every day as other food like meat, was not great. Would not choose half board again in this hotel. Dinner outside the hotel would be much better idea. The highlight of the trip was the gentleman working in the guest service. He was so helpful and always gave a good advice regarding excursions around Mallorca.
The hotel is five star however we would give 3 star. The hotel pool area is not very nice. Gym very small for two people maximum. The hotel area is vey dusty and dirty, building side all around hotel. This means the view is not great and the noise from the building side all day long. We were on half board basis and the last day that we had to get continental breakfast to the room we have been charged £5! It is not about the money but about the principle. Hotel should not charge us, we already paid for breakfast and should provide us breakfast normally, even if it was 30 min before they started the breakfast service in the main breakfast area. We rented a car from the hotel and gave back the car on the same day and we have been charged for overnight parking although we have gave back the car at 8pm. Dinner on half board was not great. Same menu every day, i chose seabass every day as other food like meat, was not great. Would not choose half board again in this hotel. Dinner outside the hotel would be much better idea. The highlight of the trip was the gentleman working in the guest service. He was so helpful and always gave a good advice regarding excursions around Mallorca.
2
Kevin
Aug 15, 2024
·
Stayed 1 night
I stayed one night. Pool was closed the entire day, despite many hours of sunny skies. Patio restaurant did not open the entire day. . Luggage not delivered to room when told. Not greeted or acknowledged at arrival.
I stayed one night. Pool was closed the entire day, despite many hours of sunny skies. Patio restaurant did not open the entire day. . Luggage not delivered to room when told. Not greeted or acknowledged at arrival.
10
Annette
Feb 12, 2024
·
Stayed 3 nights
charming classy hotel, modernized. Staff was very helpful. Breakfast choices were excellent and staff was friendly and efficient.
charming classy hotel, modernized. Staff was very helpful. Breakfast choices were excellent and staff was friendly and efficient.
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AI-generated summary based on recent guest reviews
8
Morten
Jun 14, 2026
·
Stayed 5 nights
Great hotel however personel not very helpfull - especially the male staff.
Great hotel however personel not very helpfull - especially the male staff.
10
Adrian
Apr 10, 2026
·
Stayed 6 nights
We upgraded to Red Level, which was worth it because of the room upgrade, breakfast was included and the lounge facilities that included free drinks (beers, cava, wines and soft drinks with nibbles) and tapas from 1700-1900 each day. We had a great view of the marina, bay and the cathedral in the distance. Very friendly staff, who were more than helpful.
We upgraded to Red Level, which was worth it because of the room upgrade, breakfast was included and the lounge facilities that included free drinks (beers, cava, wines and soft drinks with nibbles) and tapas from 1700-1900 each day. We had a great view of the marina, bay and the cathedral in the distance. Very friendly staff, who were more than helpful.
10
Elizabeth
Apr 9, 2026
·
Stayed 4 nights
Room great & lovely cathedral views Bathroom amenities excellent Staff so helpful Lovely pool clean & towels available Breakfast choices good as we had Red level so could choose buffet or from the menu We enjoyed the location although approx 30 minutes walk into main Palma we loved the daily walk
Room great & lovely cathedral views Bathroom amenities excellent Staff so helpful Lovely pool clean & towels available Breakfast choices good as we had Red level so could choose buffet or from the menu We enjoyed the location although approx 30 minutes walk into main Palma we loved the daily walk
10
Huw
Apr 3, 2026
·
Stayed 1 night
Great location and good facilities.
Great location and good facilities.
10
Benjamin
Mar 23, 2026
·
Stayed 3 nights
Great hotel, overall excellent experience with super friendly and helpful staff (especially Carlos and the red level team)
Great hotel, overall excellent experience with super friendly and helpful staff (especially Carlos and the red level team)
Avenida Joan Miró, 21, El Terreno, Palma de Mallorca, Balearic Islands, Spain
Location
In the heart of Palma de Mallorca, Hotel Victoria Gran Meliá is within a 5-minute drive of Porto Pi Centro Comercial and Feixina Park. This luxury hotel is 1.3 mi (2.1 km) from Municipal Market of Santa Catalina and 1.9 mi (3 km) from Passeig del Born.
Gomila Square(0.1 miles)
Paseo Maritimo(0.1 miles)
Auditorium de Palma de Mallorca(0.4 miles)
Bellver Castle(0.5 miles)
Pueblo Espanol(0.9 miles)
Porto Pi Centro Comercial(0.9 miles)
FAQs about Hotel Victoria, a Gran Meliá Hotel
Self-parking is available on-site for a fee of EUR 30 per day. Valet parking services are also offered. Reservations are not required.
A buffet breakfast is available daily from 7:30 AM to 10:30 AM for a fee of approximately EUR 35 per person.
Pets are not allowed at the hotel, but service animals are exempt from this policy.
Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early check-in is available for a fee, subject to availability.
Airport shuttle services are available for a fee of EUR 55.00 per vehicle, and can be arranged by contacting the hotel 48 hours prior to arrival.
The hotel has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so contacting the hotel for detailed information is recommended.
The hotel is situated in the heart of Palma de Mallorca, within a 5-minute drive of Porto Pi Centro Comercial and Feixina Park. It is approximately 1.3 miles from the Municipal Market of Santa Catalina and 1.9 miles from Passeig del Born.
The hotel features both an indoor pool and a seasonal outdoor pool, which is open from May to October. Pool access is available from 10:00 AM to 6:00 PM.
Children are welcome at the hotel. One child aged 2 years or younger can stay for free when occupying the parent's or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability). This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from May to October.
- Pool access available from 10:00 AM to 6:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately EUR 35 per person
- Airport shuttle fee: EUR 55.00 per vehicle
- Self parking fee: EUR 30 per day
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
General
Room Service
Restaurant
Sauna
Massage
Solarium
Packed Lunches
Breakfast in the Room
Family Room
Beach Sun Loungers
Fence Around Pool
Snack Bar/Deli
Wheelchair Accessible (Limited)
Services
Business Center
Tour Desk
Babysitting / Child Services
Housekeeping
Banquet Facilities
Bicycle Rental
Luggage Storage
Self Laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Garden
Beach (Nearby)
Scuba Diving
Cycling
Hiking
Child Pool
Pool Indoor
Pool Outdoor
Outdoor heated pool
Evening Entertainment
Pool (Indoor)
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Parking
Parking
Airport shuttle
Valet Parking
Electric Car charging station
Parking Onsite
Internet
Free Wi-Fi