Is parking available at the property?

Self parking is available on-site for a fee of EUR 28 per night.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee of approximately EUR 23 per person.

Does the property allow pets?

Pets are allowed at the property with a fee of EUR 50 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room and bathroom accessibility are not mentioned.

Where is the property located in relation to key landmarks?

The hotel is located in Bilbao City Centre, within a 10-minute walk of the Guggenheim Museum and San Mames Stadium. It is approximately 0.4 km from the Bilbao Fine Arts Museum and 11.7 km from the Port of Bilbao.

Does the property have a swimming pool?

Yes, there is an outdoor heated pool available, with access from 3:00 PM to 10:00 PM. The pool is seasonal.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Meliá Bilbao - Luxury Hotel in Spain

Average nightly price at Meliá Bilbao by month, last 12 months (USD)
Month	Average price
January	US$149
February	US$164
March	US$198
April	US$971
May	US$1,509
June	US$546
July	US$738
August	US$294
September	US$288
October	US$417
November	US$190
December	US$176

What guests think

At Hotel Meliá Bilbao, travellers highlight a convenient, walkable location near the Guggenheim and friendly, helpful staff, alongside spacious, comfortable rooms, while recurring drawbacks include dated areas, occasional maintenance and IT issues, and mixed breakfast impressions.

Facilities include a pool, sauna and a modest gym; the pool is small and has been reported cold or closed at times, and elevators have occasionally been out. Cleanliness is generally praised, though a few reviews note lapses and worn carpets. Overall, expect a comfortable, well-located base with personable service and some five-star polish gaps.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a pool, sauna and a modest gym; the pool is small and has been reported cold or closed at times, and elevators have occasionally been out. Parking (including valet/garage) is convenient, though spaces can fill.

Related guest reviews

10

Linda

27 Jul 2024

·

Stayed 4 nights

Tutto perfetto eccetto ascensore. Ce ne sono 2, ma funziona solo uno.

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10

Daniela

1 Aug 2024

·

Stayed 3 nights

Beautiful hotel with great amenities,including top floor pool and sauna.Staff very helpful.Highly recommended

10

Michel

10 Aug 2025

·

Stayed 1 night

High standard hotel - especially now after renovation. Nice area with a lot to do and see in walking distance. Very good breakfast. Also, nice with the gym and pool area.

10

Rob

1 Sept 2025

·

Stayed 2 nights

Very nice hotel. About 15-20 walk from the main shopping street. Excellent breakfast buffet. Bed and pillows very comfortable. Don’t go for the pool though. Too cold to stay in for more than a few mins, Which was a shame as it’s one of the main reasons we chose this hotel. Otherwise all good.

6

sterling

18 May 2023

·

Stayed 2 nights

I was not happy that the pool was closed. I chose this property specifically for pool.

10

Dave

16 Jun 2025

·

Stayed 1 night

Excellent property, friendly staff, good amenities, great location, easy parking.

10

Seema

7 Sept 2024

·

Stayed 2 nights

Only 1 elevator was working so we had to wait a while for an elevator a few times —-the staff was very friendly

8

eleonora

19 Jul 2023

·

Stayed 1 night

Struttura moderna e bella, piscina molto piccola

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10

Lyse

10 Oct 2025

·

Stayed 2 nights

Excellent hotel with the option of valet parking. Well located. Large room with all facilities. I highly recommend that hotel.

10

Stuart

12 Jul 2024

·

Stayed 2 nights

Absolutely beautiful hotel in a fabulous location. The rooms had lovely crisp bedding and the bathroom was luxurious with huge fluffy towels. Bathrobes for the pool were appreciated! The pool is open to the air on one side and not huge but fine for laps or just having a cool down. The gym is small but well equipped. The staff throughout our stay were friendly and welcoming.

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Cleanliness

Cleanliness is generally praised across rooms and public areas. A few reviews note lapses such as an unclean public bathroom after an event, a stray toenail, and worn or dirty carpets in hallways.

Related guest reviews

10

Paul

12 Aug 2025

·

Stayed 1 night

Clean, comfortable, new, friendly and helpful staff

10

MARIA

8 Oct 2023

·

Stayed 2 nights

Room was great, but hallways could use some cleaning and/or updated carpet

10

Sarah

6 Aug 2023

·

Stayed 7 nights

The hotel definitely has the "wow" factor with an amazing lobby and facilities. The pool was ideal for our little one, where he was very safe and never out of his depth. Great amenities including little touches like flavoured water and snacks in the lobby. The breakfast was great, with a wide range of food on offer. The only little snags for us - our key cards seemed to stop working at a certain point each day and we'd get to our room only to have to go back down to the lobby to get new ones. The iron also gave up the ghost and broke after a few uses. Cleanliness was ok, but not a super thorough job done each day. That said, it didn't impact on our stay, but might have expected more from a five star. The location was great for us, close to the Guggenheim with lots of places to eat near by. We did walk into the old town each evening for dinner, so anyone wanting to be closer to that location might be better with a hotel in that area.

10

Bridie

23 Aug 2024

·

Stayed 1 night

Lovely hotel, the only disappointment was the toenail on the bath side..

6

Brigitte Annemarie

8 Oct 2023

·

Stayed 3 nights

Das Hotel ist ein bißchen in die Jahre gekommen. Prinzipiell ist das in Ordnung, nur bei 5 Sternen hätte ich keinen abgenutzten Teppichboden oder schwarze Gebrauchsstreifen in der Dusche erwartet. Das Frühstück war sehr abwechslungsreich, aber schmeckte sehr durchschnittlich. Gut war der Schinken und der Hummus. Kaffee habe ich nur einmalig getrunken, mir hat er leider gar nicht geschmeckt - sehr dünn und wässrig. We

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10

Jorge

20 Sept 2025

·

Stayed 2 nights

muy limpio y bien ubicado

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6

Connie

18 Jun 2023

·

Stayed 2 nights

El hotel Melia Bilbao deja mucho que decir. Los Baños de las aéreas comunes del hotel no estaban limpios pues un día antes había habido una fiesta de graduación y nadie los limpio por varias horas. El check in también fue caótico puesto que se tardaron demasiado, la chica no fue amable y mucho menos empatica. El cuarto era para 3 personas y sólo tenía lo necesario para dos personas, aunque luego lo solucionaron. Lo único rescatable es la amabilidad y atención de Igor quien en todo momento busco soluciones y hacernos sentir cómodas. Igor es un empleado de primera y nos compenso por el mal servicio recibido previamente. Yo había estado en otros hoteles Melia, todos buenos, pero el de Bilbao NO lo es. Aún así quiero reconocer y agradecer a Igor. Lo cierto es que este hotel tiene mucho por mejorar y muchas áreas de oportunidad. Gracias

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10

Thomas

16 Sept 2023

·

Stayed 1 night

Beautiful hotel in a great location and parking underneath. Everywhere was spotlessly clean. Staff were helpful and professional. Breakfast was very good. Very comfortable and good standard of decor. Bathroom spacious.

10

Susana

9 Oct 2023

·

Stayed 1 night

Ha sido una experiencia inolvidable. Excelente ubicación. El desayuno ha estado genial, no faltaba de nada. Muy limpio y los productos de higiene, todos ellos de la marca Rituals hacen del hotel que sea 100% recomendable, ya viajes de ocio o por trabajo

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10

Gabriela

7 Dec 2021

·

Stayed 2 nights

Excelente atención. Muy limpio.

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Rooms

Rooms are typically spacious and comfortable with good beds and views. Some guests mention dated decor, small or awkward ‘family’ bedding, occasional maintenance issues (AC, safe, fridge noise), and unreliable Wi‑Fi.

Related guest reviews

4

Ligia

10 Jun 2023

·

Stayed 4 nights

This is not a 5 star hotel. The facilities are old. We had issues with AC not working and had to change rooms 3 times.

10

amanda

14 Aug 2024

·

Stayed 4 nights

Beautiful hotel, the room was very nice.the location is super. We booked this hotel as it had a swimming pool. I would definitely recommend this hotel, we didn’t eat breakfast in the hotel. It wasn’t included in our room package and was too expensive to justify breakfast for 4 people. The room also has a fridge which is so handy to have in room, unfortunately it made a loud noise each night and woke us from our sleep and then stopped. We reported it on our last day as I was able to record it and they said they would have it fixed.

10

Douglas

11 Apr 2025

·

Stayed 1 night

Great location. Nice rooms with upscale feel. Nice amenities.

8

Rickard

28 Dec 2025

·

Stayed 3 nights

Helt okej hotel med häftig design, men skulle behöva en uppfräschning. Har ett fantastiskt bra läge för att utforska Bilbao.

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10

Jamie

3 Jul 2025

·

Stayed 1 night

Room was great. AC worked and beds were comfortable!!! The staff was pleasant and helpful and the location was convenient to walk everywhere. Would definitely stay there again.

6

THIERRY

15 Oct 2023

·

Stayed 2 nights

L’hôtel est indiqué comme un 5 étoiles, mais la chambre que nous avons eue releve au plus de 4 étoiles (petite, sentant un peu le renfermé, décoration triste, quelques accrocs non réparés dans le store..). Le petit déjeuner buffet est bien sans être exceptionnel. La «\xa0piscine\xa0» de par sa taille relève plus d’une grande baignoire à ciel ouvert. Bref un hôtel suranné qui souffre la comparaison avec des hôtels plus modernes. Les points positifs : le parking en sous-sol et la proximité du musée Guggenheim. L’accueil est très bien, rien à redire côté réception.

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8

Aurelie

28 Jul 2025

·

Stayed 1 night

If you are a family, reserve another hotel. We reserved a room that said "family room" but in fact the bed was really small, not convenient for a couple. We commented upon this at check out and they said they described the bed on the website. But to be honest, a 5 stars hotel that has a 135 cm bed for couple is not really what is expected for a luxury hotel. Breakfast was 15 euros per kid --even for our 5 years old. So again, not for families.

10

stephen

14 Apr 2025

·

Stayed 1 night

Our room was spacious and well-maintained. I loved the view. My favorite hotel on this trip (Pau, Fr; San Sebastián, Bilbao).

10

Noriko

1 May 2025

·

Stayed 2 nights

Very spacious room and bathroom. Comfortable beds. Above my expectations for the price.

8

Dirk

8 Sept 2025

·

Stayed 3 nights

Stehen zwar fünf Sterne dran, erreicht aber nicht das Niveau. Das WLAN funktionierte nicht und niemand fühlte sich zuständig. Eine kleine Bitte nach einer Briefmarke wurde desinteressiert abgetan. Ansonsten waren die Betten super. Das Zimmer hat eine gute Ausstattung. Der Safe funktionierte leider auch nicht. Die Lage ist top. Zentraler geht es kaum.

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Service

Staff are widely described as friendly, helpful and accommodating, with several examples of effective problem‑solving. Some experienced service or operational hiccups (IT failures, check‑in chaos, unfulfilled assistance, occasional rudeness) that fell short of a 5‑star standard.

Related guest reviews

6

David

18 Sept 2023

·

Stayed 1 night

Unfortunately the lift from the hotel car park to reception was out of order & in spite of Reception saying they would send somebody with me to Gide me out of the car park, no one turned up so I had to try & find my way out on my own.

10

Pradeep

22 Aug 2023

·

Stayed 1 night

Top Hotel, Mooie locatie om Bilbao te verkennen, ik was me Harde schijf in het Hotel vergeten, dit is top opgepakt door het hotel en kreeg dit binnen 2 dagen opgestuurd naar mijn woonadres, top service

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4

William

13 Aug 2023

·

Stayed 3 nights

On arrival there was chaos at reception as the IT systems were down. Big queues and when check-in was finally completed, we had to be taken to the room to be let in with a master key. For the next 24 hours the same scenario ensued, resulting in having to wait at reception every time in order to get back into the room. Worse still, despite being told after 24 hours that the free hotel wifi was available, it was not. In fact in only came back online after three days, just before we left. Although the room was comfortable, the sliding door to the bathroom was very stiff and there is the potential to get the fingers caught on the door handle on closing. Another health and safety issue concerns the stairways which were not obvious. When one of the two main lifts were being used by the cleaning staff after breakfast and massive queues developed at the lifts, I had to ask at reception where the emergency stairs were located in order to get back to my room. Also, the coffee and tea sachets were not replaced after the first night. I also think that 24 euro per day for hotel parking is rather steep, and the hotel could have compensated on billing for the disruption caused by their IT system failures. All in all, I was disappointed that such a well known hotel chain could not resolve the problems more quickly. I doubt I will stay at a Melia hotel again.

6

Agata

16 Jul 2025

·

Stayed 2 nights

Das Hotel liegt sehr zentral – die Lage ist wirklich ideal, um die Stadt zu erkunden. Auch das Gebäude selbst wirkt gepflegt und macht einen soliden Eindruck. Allerdings entspricht der Service leider nicht dem, was man bei einem 5-Sterne-Haus erwarten würde. Freundlichkeit und Hilfsbereitschaft waren vorhanden, aber oft fehlte es an Aufmerksamkeit und kleinen Details, die ein 5 Sterne Hotel ausmachen. Insgesamt ist das Hotel in Ordnung – vergleichbar eher mit einem soliden 4-Sterne-Hotel. Wer zentrale Lage schätzt und keine übermäßigen Erwartungen an den Service stellt, wird sich hier vermutlich wohlfühlen.

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10

MAURICIO

21 Oct 2025

·

Stayed 1 night

SUPER KIND STAFF!

10

Christine

9 May 2023

·

Stayed 5 nights

Ambiente und Architektur - wunderschön Unser Zimmer war sehr groß und gut ausgestattet, das Badezimmer ein Traum! Personal im Barbereich mit Restaurant waren sehr unfreundlich und nicht bemüht uns angenehm zu bedienen, leider!

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10

Stephen

26 Sept 2025

·

Stayed 2 nights

Tremendous luxury hotel in a quiet neighborhood that’s still walkable to everything, including the Guggenheim. Staff was very attentive, fixing an issue with my room quickly. Recommended.

10

Terry

2 Jul 2025

·

Stayed 6 nights

The front desk staff was very helpful in accommodating special requests. No instant "no" from these folks, they made it happen.

6

Connie

18 Jun 2023

·

Stayed 2 nights

El hotel Melia Bilbao deja mucho que decir. Los Baños de las aéreas comunes del hotel no estaban limpios pues un día antes había habido una fiesta de graduación y nadie los limpio por varias horas. El check in también fue caótico puesto que se tardaron demasiado, la chica no fue amable y mucho menos empatica. El cuarto era para 3 personas y sólo tenía lo necesario para dos personas, aunque luego lo solucionaron. Lo único rescatable es la amabilidad y atención de Igor quien en todo momento busco soluciones y hacernos sentir cómodas. Igor es un empleado de primera y nos compenso por el mal servicio recibido previamente. Yo había estado en otros hoteles Melia, todos buenos, pero el de Bilbao NO lo es. Aún así quiero reconocer y agradecer a Igor. Lo cierto es que este hotel tiene mucho por mejorar y muchas áreas de oportunidad. Gracias

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10

Nancy

9 Dec 2025

·

Stayed 2 nights

Beautiful, comfortable hotel with pleasant helpful staff.

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Location

Location is a strong point: near the river and parks, a short walk to the Guggenheim, and close to tram stops, shopping and the stadium. It’s convenient for exploring Bilbao on foot.

Related guest reviews

10

WILLIE

12 Jun 2025

·

Stayed 3 nights

Very centric modern clean hotel

10

JULIO

17 Sept 2024

·

Stayed 1 night

Great location

10

monica

23 Oct 2023

·

Stayed 2 nights

Perfectly located down the street from Guggenheim close to shopping and restaurants. Super safe area. Wanted to see Guggenheim at night and felt very safe walking alone at 9 pm by the River. Helpful and respectful hotel/restaurant staff. Would definitely stay again.

10

Paul

24 May 2025

·

Stayed 1 night

It is in a very good location within walking distance of the City’s main attractions, good restaurants and bars

10

Tore Kvassheim

6 Oct 2025

·

Stayed 1 night

Perfekt beliggenhet

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10

Stephen

26 Sept 2025

·

Stayed 2 nights

Tremendous luxury hotel in a quiet neighborhood that’s still walkable to everything, including the Guggenheim. Staff was very attentive, fixing an issue with my room quickly. Recommended.

10

Theresa

2 Oct 2024

·

Stayed 4 nights

Wonderful hotel with great access to the city of Bilbao. The hotel design is spectacular and the rooms very comfortable and spacious. The breakfast buffet is very high quality. The hotel is just 10 minutes walk to the Guggenheim Museum and a tram stop is just across the road which can take you to the old town in 10mins.

10

David

11 Aug 2025

·

Stayed 2 nights

We had a nice stay at the Meliá. The room was well presented, with a sizeable bathroom. It’s right next to a lovely park, and although it is perhaps not a central location, the city is easily walkable, and there are several public transport options nearby.

10

Alan

17 Jul 2025

·

Stayed 7 nights

Fantastic accommodation for us. So convenient for walking around and was very close to San MAMÉS and bus for BBK Live.

10

Mónica

8 Oct 2025

·

Stayed 1 night

Cerca museo Guggenheim

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Dining

Breakfast often earns high marks for quality and variety. Others found it pricey or underwhelming at times, citing weak coffee and limited or less appealing restaurant and bar options.

Related guest reviews

8

xavier

14 Jul 2024

·

Stayed 3 nights

It is a very nice hotel. The view was exceptional. The breakfast could improve: the coffee was just fair and some days the fruit was not fresh. It is very difficult to go in and out of the parking garage. We got good suggestions from the front desk in regards to restaurants.

10

Alvaro

1 Sept 2024

·

Stayed 2 nights

Great location and a very nice hotel. Walking distance to all of Bilbao point of interest. Staff is very nice and the breakfast is also very good.

8

MARIE

3 Sept 2025

·

Stayed 4 nights

Good location for the two main museums. 25-30 minute walk to the old town. A few restaurants within walking distance. Decoration a little dated. Breakfast buffet not so great. Restaurant offers very limited choices. Wonderful staff.

10

Leslie

5 Jul 2025

·

Stayed 1 night

Loved the meteorite decor in lobby, lovely room, pool, sauna and restaurant. Breakfast buffet was varied and delicious.

10

Eilish

9 Nov 2023

·

Stayed 1 night

Incredibly comfortable bed! Great bathroom. Lots of nice touches - toothbrushes, body lotion etc. The swimming pool and sauna are small but nice. The breakfast buffet is sensational. Staff are lovely. I’ve stayed in Bilbao a lot, but this is by far the best hotel I’ve been to.

8

Carlos

1 Nov 2025

·

Stayed 1 night

Las instalaciones, la habitación y el personal excelente. El único pero es el desayuno que cuesta mucho y no hay gran variedad.

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10

Theresa

2 Oct 2024

·

Stayed 4 nights

Wonderful hotel with great access to the city of Bilbao. The hotel design is spectacular and the rooms very comfortable and spacious. The breakfast buffet is very high quality. The hotel is just 10 minutes walk to the Guggenheim Museum and a tram stop is just across the road which can take you to the old town in 10mins.

6

Brigitte Annemarie

8 Oct 2023

·

Stayed 3 nights

Das Hotel ist ein bißchen in die Jahre gekommen. Prinzipiell ist das in Ordnung, nur bei 5 Sternen hätte ich keinen abgenutzten Teppichboden oder schwarze Gebrauchsstreifen in der Dusche erwartet. Das Frühstück war sehr abwechslungsreich, aber schmeckte sehr durchschnittlich. Gut war der Schinken und der Hummus. Kaffee habe ich nur einmalig getrunken, mir hat er leider gar nicht geschmeckt - sehr dünn und wässrig. We

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6

John

14 Aug 2023

·

Stayed 4 nights

No Wi-Fi for 4 nights of our stay .. Breakfast selection very poor and layout chaotic with guests working too hard!!

10

Massimo

28 Jun 2023

·

Stayed 1 night

the restaurant has a good choice of wines but not a good menu

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $309	6 $358	7 $188
8 $123	9 $196	10 $288	11 $258	12 $287	13 $237	14 $205
15 $153	16 $176	17 $176	18 $176	19 $164	20 $176	21 $181
22 $152	23 $156	24 $148	25 $152	26 $154	27 $160	28 $169
29 $156	30 $144

Su	Mo	Tu	We	Th	Fr	Sa
		1 $144	2 $172	3 $140	4 $224	5 $224
6 $224	7 $185	8 $152	9 $160	10 $152	11 $156	12 $156
13 $144	14 $207	15 $207	16 $207	17 $169	18 $165	19 $173
20 $144	21 $152	22 $152	23 $152	24 $165	25 $165	26 $165
27 $152	28 $169	29 $169	30 $169	31 $224

Meliá Bilbao

Prices for Meliá Bilbao

Monthly average prices

About this property

Location

Room options

Melia Room Ria View

Family Room

Suite the Level

Supreme the Level

Supreme Room with Terrace the Level

Gran Suite the Level

Junior Suite the Level

Supreme Mirador the Level

Room (Melia)

Melia Room (3 Adults)

Melia Room (2 Ad + 1 Ch)

Melia Communicated Room

Melia Room, Room, Park View

the Level Room

Guest reviews of Meliá Bilbao

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Meliá Bilbao

Prices for upcoming dates

Business details