Is parking available at the hotel?

Self parking is available on-site for a fee of EUR 28 per night. Limited parking spaces are provided, and a reservation is not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM for a fee ranging from approximately EUR 17 to 26 per person.

Does the hotel allow pets?

Pets are allowed at the hotel with a fee of EUR 35 per pet, per night. Service animals are exempt from this fee.

What are the check-in and check-out times?

Check-in is available from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be requested, but availability and any associated costs are subject to the hotel's policy.

What accessibility features does the hotel offer?

The hotel features limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details about wheelchair-accessible rooms and bathrooms are not mentioned.

Where is the hotel located in relation to key attractions?

The hotel is situated in the heart of Bilbao, within a 15-minute walk of San Mames Stadium and the Guggenheim Museum. It is also conveniently located 0.1 km from Ensanche and other attractions, with Bilbao Airport located 21.3 km away.

What are the hotel's policies for guests staying with children?

Children are allowed at the hotel, and the minimum age for children to stay for free is not specified.

NH Collection Villa de Bilbao - 4-Star Accommodations

Average nightly price at NH Collection Villa de Bilbao by month, last 12 months (USD)
Month	Average price
January	US$109
February	US$124
March	US$151
April	US$184
May	US$265
June	US$205
July	US$186
August	US$226
September	US$236
October	US$221
November	US$181
December	US$126

What guests think

At NH Collection Villa de Bilbao, travellers highlight a central, walkable location and generally friendly, helpful staff, alongside spacious rooms, but note recurring drawbacks such as street noise in some rooms and inconsistent temperature control, especially limited or off-season AC.

Several reviews mention dated furnishings, dark interior-facing rooms with limited natural light, and mixed Wi‑Fi reliability. Breakfast earns frequent praise for variety and made-to-order eggs, though a few find pricing high or food service limited at times. Parking exists but spaces can be tight, limited, and relatively expensive. Expect a comfortable, well-located base with some trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

On-site parking is available but repeatedly described as limited, tight to access, and relatively expensive. A small gym is mentioned as adequate; other facilities are not consistently referenced.

Related guest reviews

8

Fabio

17 Jun 2025

·

Stayed 3 nights

Hotel molto comodo per visitare la parte nuova di Bilbao muovendosi a piedi. Parcheggio presso la struttura poco funzionale e caro. L hotel non è di recente costruzione e si nota. Difficile considerarlo un NH Collection se confrontato con altri della stessa definizione. Niente accappatoi né ciabattine di cortesia. Un po’ pochino per un collection. Camera con vista su un angusto cortile interno. Prezzo da NH Collection prestazioni da NH senza niente più.

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10

dianora

5 Jun 2023

·

Stayed 2 nights

Good location right on Gran Via. Close to everything. Parking on site.

10

Tommaso

21 Nov 2022

·

Stayed 3 nights

L’hotel dispone di una hall molto spaziosa dove è possibile trascorrere del tempo. È presente anche un bar. La camera era molto spaziosa e pulita. Ho potuto provare anche la palestra che gode di un’ottima attrezzatura. La colazione a buffet è variegata: offre ogni scelta.

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8

Shinichi

9 Aug 2024

·

Stayed 2 nights

Only negative was that hotel parking space wan not made available and had to use public parking. Other than that, clean and quiet rooms with good service and pet friendly.

10

Charlotte

22 Aug 2025

·

Stayed 1 night

Fantastic breakfast options! Great room size for family stay. Easy location for getting around. Only slightly frustrating that I booked it on the basis it had parking but was told it was fully booked which we weren’t aware needed to be done, so had to drop luggage off and then find self-parking which was available close-by.

8

Jimmy

3 Sept 2023

·

Stayed 2 nights

Aunque dice que tiene Estacionamiento, este tiene cupo limitado, y si llegas tarde no hay lugar y estacionarse en la calle es complicado. Tambien el estacionamiento tiene costo por dia.. Deverian de mencionar esto en la pagina de Expedia... muy mal

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10

Shaun

10 Nov 2024

·

Stayed 1 night

Great staff - safe parking great food . Breakfast eggs freshly cooked for you Yum. Parking 25 Euro

8

Verónica

15 Jun 2024

·

Stayed 1 night

El servicio de recepción rápido y eficiente. La ubicación inmejorable . La habitación comoda y muy agradable. El único fallo fue la no disponibilidad de aparcamiento en el hotel. Se nos hizo un poco incómodo tener que ir a otro Parking llegando de un viaje largo.

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8

Fernando

3 Feb 2025

·

Stayed 1 night

A estadia foi ótima! Hotel bem localizado, perto de vários pontos turísticos e os funcionários foram ótimos. O café da manhã foi muito bom! Chegamos lá às 14:00 hs e não conseguimos ir para o quarto. Deixamos as malas na recepção. O estacionamento é bom mas com uma entrada bem estreita, foi 27 Euros a diária e voce sai e entra do estacionamento com elevador dentro do hotel! O chuveiro poderia ser um pouco mais forte.

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8

Robin

28 Jun 2024

·

Stayed 3 nights

The property was overall clean and tidy. We had a car and so we had to park in the parking garage below the hotel. Very tight fit.

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Cleanliness

Many guests find the hotel and rooms clean, but multiple reviews cite issues such as mold in bathrooms, musty odors, and worn finishes, indicating inconsistent upkeep.

Related guest reviews

8

Arco

4 Jun 2025

·

Stayed 2 nights

Waren hier in mei gedurende twee dagen. Konden gelukkig in de garage parkeren. De kamer was helaas gesitueerd aan de drukke weg voor het hotel. Zorgde voor enige geluidsoverlast in de nacht. Ontbijten deden we 200m buiten het hotel in echt Spaans ontbijt safe. Goedkoper en leuker. Kamer was op zich prima voor elkaar. Schoon en netjes. Personeel was ook erg aardig.

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10

Rafael

22 Jun 2024

·

Stayed 3 nights

Limpieza y atencion

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6

MARICARMEN

5 Jan 2022

·

Stayed 4 nights

El cuarto estaba sucio, descuidado, y vimos 2 habitaciones más y estaban igual

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4

Alexsandro

5 Jan 2022

·

Stayed 1 night

Hotel muito bem localizado. Contudo, deixa muito a desejar a questão da limpeza e também da manutenção. Paredes e móveis riscadas, porta do wc estufada, velha e mofada, além do nosso quarto estar com chão todo sujo.

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10

Angie

21 Sept 2025

·

Stayed 2 nights

A lovely hotel in a great location. Well appointed clean room

6

LUCY

26 Jun 2023

·

Stayed 1 night

The check in was excellent with a very helpful receptionist (on Sunday pm). The air con was dripping water into the room in the night which caused a wet slippy pool of water that was dangerous. The bath needed new silicone as it was mouldy.

10

Daniel

18 Aug 2024

·

Stayed 2 nights

Clean and modern. Decent breakfast with egg station! Slightly bland but would definitely recommend.

8

William

18 Jun 2023

·

Stayed 1 night

There was black mold in the cracks between the tiles in the shower. On the other hand, the included breakfast buffet was off all measurable charts. I might go back just for the buffet! The cooked-to-order eggs were stunning (we had an omelette, scrambled and over easy). The cheeses and Iberico ham were top-notch. Had it not been included, I would readily pay 25€ for that breakfast…

10

Elizabeth

17 Aug 2024

·

Stayed 1 night

Really lovely hotel. Good value for money. Modern, comfortable and very clean. Good location in walking distance to local attractions and places to eat/drink. The staff were very friendly and helpful, from when we phoned with an enquiry before poking to all the way through our stay. We will stay again

10

Welington

29 Oct 2023

·

Stayed 2 nights

Melhor parte do hotel é sem dúvida o peq almoco .. dava jeito ter a parte da Estetica e massagem aberta ..limpeza eficaz, serviço da recepção sempre disponível .. gostei da estadia

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Rooms

Guests often like the spacious rooms and comfortable beds, but several report dated furnishings, dark interior-facing rooms with poor natural light, and noise for street-facing rooms; temperature control and Wi‑Fi reliability are mixed.

Related guest reviews

6

Harald

22 Sept 2024

·

Stayed 1 night

Das nach innen liegende Zimmer war wegen des kleinen Fensters sehr dunkel, trotz weißer Wände und Decke. Ansonsten alles prima

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4

Julien

22 Sept 2024

·

Stayed 2 nights

Nous étions côté Gran via et nous avions des noctambules toutes les 2nuits

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6

Michael

3 Jul 2025

·

Stayed 3 nights

Hotel is well situated on the Grand Via. Parking is ample. Service is questionable. Breakfast is way over priced for the quality. The biggest problem, however, is the room. The temperature in Bilbao was warm and the air conditioner was insufficient. Even after requesting, they keep turning off the air conditioner. Every time we leave the room. Given the air conditioner is poor, it never recovers from the buildup of heat. Even after calling the maintenance, they’re just acknowledge that their air conditioner is insufficient for the challenge. The room itself needs maintenance and touchup. The wallpaper is peeling, the baseboard is rotted. The doors are chipped. having stayed at other NH hotels, I am surprised and how poorly this one has been maintained.

8

Bernard

27 Sept 2022

·

Stayed 2 nights

Chambre spacieuse avec un très grand lit confortable ! Cependant trop sombre donnant sur une arrière cour . Le hall de réception et la partie détente bar sont un peu décevantes. Petit déjeuner excellent et personnel sympathique et efficace, à l’écoute, de même que l’accueil à la réception !

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10

Paula

2 Jun 2025

·

Stayed 1 night

Very comfortable beds and room for 3 adults after a long day of travel.

8

Rita

14 Nov 2025

·

Stayed 1 night

Room was spacious. Ned’s comfortable. Two twins pushed together. Bed linens tucked in very tight. Some days room serviced around 3. Other days am service. Had thermostat in room. 10c or 30c temperature seemed to come from anther system, Could get fresh air by window that did open a bit. Good water flow and temp. Good WiFi.

2

Hadnan

15 Nov 2025

·

Stayed 1 night

The PRO: The location of hotel Is very good -walking distance to shopping and main attractions Public buses outside hotel Check in was quick and smooth The maitre Joaquin was excellent giving 5 star service THE CONS: If you are light sleeper -don’t stay here Do not accept rooms facing the street IT IS TERRIBLE IN NOVEMBER THEY do not use ac in room If you open window you will NOT SLEEP as is super noisy. I DONT UNDERSTAND HOW POSSIBLE hotel allowed Bunch of people to Party ALL NIGHT LONG in front of hotel sidewalk And make all that noise ALL NIGHT LONG TO 6 am Due that the hotel is next to a government building There are protest outside in the afternoon Causing more noise

10

Rocky

10 Feb 2024

·

Stayed 1 night

Great staff and a quiet spacious room

4

Sara Valbjørn

6 Jan 2026

·

Stayed 2 nights

Internet doesn't work, so you are forced to upgrade to their paid premium, if you want to use it. The rooms are very worn down and ours had a view into a small back alley, so there was no light coming in. The rooms are very badly lit, so it was pretty gloomy in there. Staff were nice, but really not somewhere I would ever return to.

6

CARLOS

16 Sept 2024

·

Stayed 1 night

The staff was very kind and helpful. The rooms are a little bit crowded for three. But good overall.

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Service

Service is frequently praised as friendly, attentive and helpful, with staff going the extra mile in some cases, though a few guests experienced unhelpful interactions or lapses.

Related guest reviews

10

Terry

23 Mar 2024

·

Stayed 4 nights

Quiet - very helpful staff - esp. when I left my pass port in a departing taxi - would recommend these hotels to anyone

4

Paula

30 May 2025

·

Stayed 4 nights

Hotel needs to be remodeled. Lobby looks nice but rooms are worn. The water in our room stopped working the second day. Water coming out looked like coffee. The people at the reception were very unhelpful and we had to demand bottled water to drink. Finally contacted Expedia and ended up with a very nice supervisor of resolution who got us moved to another room. Second room, air conditioning didn’t work. They did get it fixed. Staff unhelpful and unfriendly.

10

Andreas

13 Oct 2025

·

Stayed 3 nights

Trevlig och tillmötesgående personal.

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10

Lorraine

21 Aug 2024

·

Stayed 5 nights

Geweldige service, geweldig ontbijt, ruime kamer, fijn bed en handige locatie!

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10

Werner

2 Oct 2025

·

Stayed 5 nights

Sehr schönes zentrumsnahes Hotel . Personal sehr freundlich und hilfsbereit.

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10

Jörg

1 Aug 2024

·

Stayed 5 nights

verkehrsgünstige Lage, Tram, Bus und Flughafen-Bus Haltestellen in unmittelbarer Nähe Frühstück war hervorragend Zimmergröße war überdurchschnittlich groß super freundliches und hilfsbereites Personal - der Kühlschrank im Zimmer hat ab und zu Geräusche gemacht (jammern auf hohem Niveau) Ich würde wieder im NH Collection Bilbao übernachten!

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10

Elizabeth

17 Aug 2024

·

Stayed 1 night

Really lovely hotel. Good value for money. Modern, comfortable and very clean. Good location in walking distance to local attractions and places to eat/drink. The staff were very friendly and helpful, from when we phoned with an enquiry before poking to all the way through our stay. We will stay again

4

Gerard

12 Sept 2023

·

Stayed 1 night

A modern hotel with old problems is the shower leaked, no wash cloths, and they could not understand what a wash cloth was. Birds flying around the indoor dining area. They had a nice breakfast, but Jesus who made the omelettes did not like Americans and pretty much told you so.

10

Chris

19 Jan 2026

·

Stayed 3 nights

I had a medical emergency while staying here and I can not say enough about the staff and how well they looked after my family. I would consider no other hotels when coming back here. Truly fantastic.

10

Sergio

4 Jun 2023

·

Stayed 2 nights

La propiedad es excelente pero tenemos que hacer especial mención a la atención recibida tanto de Elena en el check in, que se tomó todo el tiempo para explicarnos la ciudad y su transporte público, así como de James que nos envió un regalo muy especial por el cumpleaños de mi esposa.

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Location

Repeatedly praised for being central on Gran Vía and walkable to the Guggenheim, museums and transport links. Some note late-night street activity can cause noise outside the hotel.

Related guest reviews

10

Jose A

15 Oct 2024

·

Stayed 2 nights

Excellent spacious room, excellent full menu restaurant and breakfast. Excellent location within walking distance to Guggenheim museum in nice neighbourhood.

10

dianora

5 Jun 2023

·

Stayed 2 nights

Good location right on Gran Via. Close to everything. Parking on site.

8

Jonathan

5 Dec 2024

·

Stayed 1 night

Smart, clean and well located near San Mames

10

Ivo

21 Oct 2024

·

Stayed 3 nights

Great place to stay, walkable distance from most tourist attractions in Bilbao.

10

Rhian

12 Jun 2025

·

Stayed 2 nights

Excellent stay in a great location.

10

Jörg

1 Aug 2024

·

Stayed 5 nights

verkehrsgünstige Lage, Tram, Bus und Flughafen-Bus Haltestellen in unmittelbarer Nähe Frühstück war hervorragend Zimmergröße war überdurchschnittlich groß super freundliches und hilfsbereites Personal - der Kühlschrank im Zimmer hat ab und zu Geräusche gemacht (jammern auf hohem Niveau) Ich würde wieder im NH Collection Bilbao übernachten!

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8

DAVID

4 Jan 2023

·

Stayed 19,356 nights

The hotel is in a good location, walking distance to museums and calatraba bridge

10

Laura

21 Apr 2025

·

Stayed 2 nights

Todo muy bien en el hotel. Bien ubicado y cómodo.

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10

Claudia Cecilia

21 Oct 2024

·

Stayed 2 nights

Muy bien ubicado

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10

Patricia

9 May 2025

·

Stayed 1 night

Great location - was in Bilboa predominantly for the Guggenheim. We took a bus to San Sebastian after and very easy, walkable from the hotel.

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Dining

Breakfast consistently receives strong reviews for quality, variety and cooked-to-order eggs, though a few mention high prices or occasional limits to bar/food service.

Related guest reviews

6

Michael

3 Jul 2025

·

Stayed 3 nights

Hotel is well situated on the Grand Via. Parking is ample. Service is questionable. Breakfast is way over priced for the quality. The biggest problem, however, is the room. The temperature in Bilbao was warm and the air conditioner was insufficient. Even after requesting, they keep turning off the air conditioner. Every time we leave the room. Given the air conditioner is poor, it never recovers from the buildup of heat. Even after calling the maintenance, they’re just acknowledge that their air conditioner is insufficient for the challenge. The room itself needs maintenance and touchup. The wallpaper is peeling, the baseboard is rotted. The doors are chipped. having stayed at other NH hotels, I am surprised and how poorly this one has been maintained.

10

Jose A

15 Oct 2024

·

Stayed 2 nights

Excellent spacious room, excellent full menu restaurant and breakfast. Excellent location within walking distance to Guggenheim museum in nice neighbourhood.

6

Jennifer

14 Nov 2025

·

Stayed 3 nights

They turn off the AC and are absolute about turning back on. 4 star hotel should want their clients to be comfortable. Also when large groups stay there others can't eat at bar.

10

Daniel

18 Aug 2024

·

Stayed 2 nights

Clean and modern. Decent breakfast with egg station! Slightly bland but would definitely recommend.

10

Hans-Georg

5 Aug 2024

·

Stayed 4 nights

Exzellenter Service, sowohl an der Rezeption, Guest Relations Manager als auch beim Frühstück-Service. Das Frühstücksbuffet war hervorragend, reichhaltig, vielseitig und schmackhaft. Das Hotel ist verkehstechnisch sehr gut angebunden (Flughafenbus, Straßenbahn und Bus-Terminal). Aber auch Guggenheim Museum, Museum der Bellas Artes und das Maritime Museum sind gut fussläufig zu erreichen. Wir würden dieses Hotel immer wieder wählen.

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10

Charlotte

22 Aug 2025

·

Stayed 1 night

Fantastic breakfast options! Great room size for family stay. Easy location for getting around. Only slightly frustrating that I booked it on the basis it had parking but was told it was fully booked which we weren’t aware needed to be done, so had to drop luggage off and then find self-parking which was available close-by.

8

William

18 Jun 2023

·

Stayed 1 night

There was black mold in the cracks between the tiles in the shower. On the other hand, the included breakfast buffet was off all measurable charts. I might go back just for the buffet! The cooked-to-order eggs were stunning (we had an omelette, scrambled and over easy). The cheeses and Iberico ham were top-notch. Had it not been included, I would readily pay 25€ for that breakfast…

8

Fernando

3 Feb 2025

·

Stayed 1 night

A estadia foi ótima! Hotel bem localizado, perto de vários pontos turísticos e os funcionários foram ótimos. O café da manhã foi muito bom! Chegamos lá às 14:00 hs e não conseguimos ir para o quarto. Deixamos as malas na recepção. O estacionamento é bom mas com uma entrada bem estreita, foi 27 Euros a diária e voce sai e entra do estacionamento com elevador dentro do hotel! O chuveiro poderia ser um pouco mais forte.

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10

Bernardo

23 Dec 2024

·

Stayed 2 nights

En el restaurante no hay máquina de café que haga cappuccino. Si el servicio es de buffet y autoservicio sería idóneo que hubiera una máquina que lo hiciera para poder efectuar el self-service en autonomía. Por el resto, fantástica toda la experiencia!!

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8

Hiroshi

15 Aug 2025

·

Stayed 5 nights

地下鉄の駅から近く、Ansioの国際会議場BECに行くのに便利でした。部屋にあるコーヒーメーカーも重宝しました。朝食はその場で焼いてくれるオムレツがとてもおいしかったです。レストランでの夕食は、マグロのソテーが肉厚で絶品でした。ジムも最低限の器具が揃っており、運動不足解消に良かったです。

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7 $243
8 $136	9 $140	10 $228	11 $214	12 $208	13 $215	14 $127
15 $112	16 $123	17 $166	18 $175	19 $228	20 $376	21 $146
22 $107	23 $116	24 $124	25 $123	26 $188	27 $180	28 $127
29 $116	30 $101

Su	Mo	Tu	We	Th	Fr	Sa
		1 $107	2 $110	3 $102	4 $149	5 $606
6 $602	7 $151	8 $99	9 $101	10 $116	11 $123	12 $116
13 $99	14 $111	15 $111	16 $107	17 $107	18 $101	19 $111
20 $99	21 $99	22 $99	23 $99	24 $124	25 $123	26 $124
27 $126	28 $124	29 $123	30 $157	31 $168

NH Collection Villa de Bilbao

Prices for NH Collection Villa de Bilbao

Monthly average prices

About this property

Location

Room options

Superior Room (Extra Bed 2 Adults + 1 Child)

Premium Room (Extra Bed 3 Adults)

Premium Room

Superior Room (Extra Bed 3 Adults)

Premium Room (Extra Bed 2 Adults + 1 Child)

Superior Double Or Twin Room

Guest reviews of NH Collection Villa de Bilbao

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about NH Collection Villa de Bilbao

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