Name: Hampton Inn & Suites Chicago/Aurora
Address: 2423 Bushwood Dr, West Aurora, Aurora, Illinois, United States of America, Aurora, Kane County, US
Price range: $139–$310 per night
Rating: 8.95

What guests think

Hampton Inn & Suites Chicago/Aurora earns frequent praise for very clean, comfortable rooms, a family-friendly indoor pool complex with a kiddie area, and a free breakfast with plenty of choices, alongside generally friendly, accommodating staff and a convenient, quiet location.

Recurring drawbacks include occasional rude or unresponsive service, delayed check-ins, and instances of pool closures, crowding, or maintenance issues. Guests also mention firm beds, thin walls, and intermittent noise, though many find rooms spacious and updated with strong showers. Expect a family-oriented stay with convenient access and standout pool amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The indoor pool complex with a kiddie splash area and hot tub is a major draw for families; parking is ample. However, guests report occasional closures, crowding, wristband limits, and some maintenance or cleanliness issues.

Related guest reviews

10

Deborah

Mar 11, 2025

·

Stayed 1 night

Nice Pools

2

Tamara

Jan 1, 2026

·

Stayed 2 nights

The staff was rude . The room was dirty & clearly not cleaned, as there was garbage in cans & cigar shavings all over bathroom.The pool was slimy & hot tub had so much product in it evrybody turned red & skin was burning. Also the electricity went out on xmas day evening & the attending lady at counter locked herself in office for some reason & wouldnt answer any Qs.

10

Jennifer

Jan 7, 2024

·

Stayed 1 night

The property is clean and well kept. The pool is great for families with littles as it has a 1 and a half foot depth splash area with a children's slide that entertained my 2 and 6 year olds for hours. The larger pool offers a volleyball net which my 11 year old liked. There is also a hot tub; the jets worked well and felt great. The pool attendant let us borrow balls. Beds were fair. Showerhead had adjustable attachment which I like as our family has all different preferences. The free buffet breakfast was great. Eggs sausage and potatoes as well as muffins toast fruit yogurt and varipus beverages. We are a family of five and were comfortable in the double queen with what I thought would be a rollaway but turned out to be an intex air mattress which my 6 year old was happy to sleep on. The room we stayed in offers 5 wristbands for the pool. Will definitely return!

10

Katerina

Jun 23, 2024

·

Stayed 1 night

Rooms were nice and big. Very nice pool and fitness center

4

Gregorio

Oct 28, 2024

·

Stayed 3 nights

It would have been nice to be told that the the pool would be closed for maintance for the 3 days we were booked for, especially since we booked ahead of time. With 4 rooms reservations and our phone # on file a courtesy call would have been nice, we would have look elsewhere to stay for the family.

10

Cassandra

May 26, 2024

·

Stayed 2 nights

Nice updated, hot tub and pool were great!

2

Thomas

Aug 6, 2023

·

Stayed 1 night

I rented my room at this property solely because of the kiddy pool. I arrive only to find that the pool is closed until 8/18/23. Nothing was mentioned about this. I would have gladly booked a cheaper hotel elsewhere had I know prior to arrival. Will not be booking at a Hampton again in the future.

8

Terry

Jul 23, 2023

·

Stayed 1 night

The pool area that was divided for a splash pad and regular pool was a very nice accommodation for families with younger children.

10

Marion

Nov 23, 2025

·

Stayed 1 night

Excellent stay! The entire experience felt like an upscale resort. Friendly knowledgeable staff. Immaculate accommodations. High-end elements such as linen, bedding and decor. Full breakfast with a multitude of options, freshly prepared onsite. Both the kiddie pool, with its frog slide and water features and the regular pool were invitingly warm. Not to mention the hot tub…Everyone from all ages enjoyed themselves during my visit. From the families with small kids visiting for a cheer competition. To the lovely senior citizen lady I met during breakfast, who brings her grandkids every few weeks since she discovered the place during her son’s wedding in 2008. I’m definitely hooked!

6

Nick

Feb 21, 2025

·

Stayed 1 night

We had a birthday party there with five kids and four adults and they would only give us five wristbands for the pool which I've never had a hotel a regular hotel give wristbands for a pool like that so we had to keep putting them on each other so people could take turns going down watching the kids and you cannot buy more

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Cleanliness

Most reviews highlight very clean rooms and public areas. A minority report lapses such as dirty or smelly rooms, leftover items, or missed spots.

Related guest reviews

4

Claudia

Jul 15, 2025

·

Stayed 3 nights

Kids liked the pool. The suite was a good size, but didn’t like bedsheets being clean but dirty-looking with what looked like blood stain.

8

Kevin

Apr 4, 2023

·

Stayed 2 nights

Pools were great! Staff was friendly. Room could have been cleaner. Attention to detail lacking (dead bugs in hard to reach places). Garbage from prior guests under bed and behind couch.

2

Tamara

Jan 1, 2026

·

Stayed 2 nights

The staff was rude . The room was dirty & clearly not cleaned, as there was garbage in cans & cigar shavings all over bathroom.The pool was slimy & hot tub had so much product in it evrybody turned red & skin was burning. Also the electricity went out on xmas day evening & the attending lady at counter locked herself in office for some reason & wouldnt answer any Qs.

10

Cassandra

Dec 3, 2024

·

Stayed 3 nights

We stayed in a holiday weekend and you'd think that might affect cleanliness/etc but not at all. It was clean, quiet and homey. We didn't end up using the pool area at all so can't really comment on that. Our room was clean, had everything we needed and the little "store" at the front desk had what we forgot. Would definitely stay again.

10

Kevin

May 8, 2025

·

Stayed 1 night

Hotel was very clean with a great staff greeting you upon arrival. Staff was friendly and quick to get you in and out.

10

Debra

Jun 7, 2025

·

Stayed 1 night

Clean hotel and rooms were spacious and quiet. Friendly staff and good breakfast. Would stay again.

10

Mia

Jul 29, 2025

·

Stayed 1 night

Very clean .

10

Matt

Dec 27, 2025

·

Stayed 3 nights

Immaculately clean rooms and halls. Up to date decor. Fast service. Good hot tub and good, clean pool area overall. Quiet rooms.

10

Karen

Jun 4, 2023

·

Stayed 1 night

Easy to get to…but when they cleaned the room prior to our arrival they didn’t take food out of the fridge!

6

Brian

Dec 5, 2023

·

Stayed 1 night

Room smelled like a dead mouse was in heating unit .

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Rooms

Rooms are often spacious, updated, and comfortable, with strong showers. Some guests note firm beds, thin walls, and occasional noise.

Related guest reviews

10

Dana

Nov 20, 2025

·

Stayed 1 night

Room was a bit dated and showed wear. But it was clean and comfortable. The pull out bed was not good, but not sure I’ve ever slept on one that was. The pool was decent. The hot tub’s jets weren’t working and the pool is smaller than it looks in the photos. The breakfast area and lobby/dining area is beautiful! Check in and out with the app was absolutely flawless!

10

Jorge

Jun 23, 2025

·

Stayed 1 night

Great stay, clean and comfy

10

Jeffrey

Jun 2, 2025

·

Stayed 1 night

It was very clean and quiet, the bed and pillows were extremely comfortable. The shower was phenomenal!!

10

Butch

Mar 15, 2025

·

Stayed 1 night

Clean. Walls between bedrooms are thin and you can hear adjoining room noises.

10

Julie

Jul 11, 2025

·

Stayed 3 nights

Husband and I stayed in what looked like an updated room. We’ve lived near the hotel for years and I even think we saw it built. We took our kids here decades ago in the winter so we could swim, so I’m pretty sure we were in an updated room. It was comfortable and the shower (I can’t believe I’m rating a shower) was fantastic! A good hard stream! 😂 I know it matters to some people Overall good experience. My husband enjoyed the breakfast. There was always one meat but don’t get there near the end of breakfast because it will be gone. Great stay. They have maintained a steady place in the Aurora/North Aurora community for a long time. Nice upgrades. Sweet decorating touches using big paint strip card type deco. I thought that was genius. I use those for bookmarks. Well done!!

10

Dana

May 21, 2025

·

Stayed 3 nights

Rooms were very comfortable

10

Sarah

Mar 10, 2025

·

Stayed 2 nights

It was clean and bed was comfortable. Appreciated the one bedroom suite/refrigerator/microwave. There was road noise and also children running up and down the hallway but we brought a noisemaker and with the unit fan running at night, it did not interfere with sleep. Overall, would stay again.

10

Mary

Jan 13, 2025

·

Stayed 2 nights

I stayed here on a work trip. It was conveniently located only 5 minutes from my office. Hotel was clean, looked to be remodeled recently. Room was modern, clean and comfortable. The only negative I would say is the walls are a little thin, but that didn’t disrupt my sleep or anything. Would definitely recommend and will definitely stay here again.

2

Todd

Jun 7, 2025

·

Stayed 2 nights

Beds arent very comfortable

8

Nicholas

Dec 1, 2024

·

Stayed 1 night

Let’s start with the good - great staff and very clean facilities and room. Spacious room and great bathroom. Now for the cons - bed was rather firm and it was noisy all night. We were on the first floor - can’t imagine how loud it must be on the upper floors where you’re sandwiched by noise!

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Service

Many guests describe the staff as friendly, helpful, and efficient. Others report rude interactions, slow or unattended check-in, and inflexible responses to issues.

Related guest reviews

10

Mariam

Dec 14, 2025

·

Stayed 1 night

Our stay this weekend was fantastic! We celebrated my daughter’s birthday and had a wonderful stay! We were first greeted by a wonderful, respectful gentleman at the front desk. Very informative and helpful. Our room had everything we needed! Thank you again for everything. Mariam

2

Tamara

Jan 1, 2026

·

Stayed 2 nights

The staff was rude . The room was dirty & clearly not cleaned, as there was garbage in cans & cigar shavings all over bathroom.The pool was slimy & hot tub had so much product in it evrybody turned red & skin was burning. Also the electricity went out on xmas day evening & the attending lady at counter locked herself in office for some reason & wouldnt answer any Qs.

6

Brandy

Nov 29, 2023

·

Stayed 1 night

The property was nice the pool and kids pool as well as hot tub was great. The staff was beyond rude, each one ruder than the others. And for no reason!

10

Kevin

May 8, 2025

·

Stayed 1 night

Hotel was very clean with a great staff greeting you upon arrival. Staff was friendly and quick to get you in and out.

2

Kim

Dec 27, 2025

·

Stayed 1 night

Got there at check in time and room wasn’t ready until 30 minutes after and they gave us another room all together so ours was still not ready. When we asked for a 30 minute later check out to accommodate for late check in we were told no. Fairness doesn’t appear to matter and no apologies for horrible check in situation.

10

Tom

Aug 24, 2025

·

Stayed 2 nights

The desk staff was very pleasant and accommodating.

10

Theresa

Aug 11, 2024

·

Stayed 1 night

Very friendly and helpful front desk staff!

10

Erianna

May 27, 2024

·

Stayed 1 night

Easy check in, friendly staff and clean rooms.

10

joann

Jan 27, 2025

·

Stayed 2 nights

We needed to have one extra night and Wanda was good about reserving and Rico another person was especially nice to me and my family member spoke with him over the phone and he took care of everything thank you so much for these kind people good staff and thank you

2

Amy

Mar 24, 2025

·

Stayed 1 night

When I got there at 10:00pm and no one was at the front desk to check us in. We had to wait for 10 minutes. I called the hotel number and spoke to someone… not on the property. We started to leave and was in the parking lot and a kid yelled out a guy was there now, so went back. The hotel was very nice once we got checked in.

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Location

Convenient to I-88 and near restaurants and shopping, with a generally quiet setting. Easy to find and suitable for access to local venues.

Related guest reviews

10

Thomas

Dec 29, 2024

·

Stayed 2 nights

Nice Hilton property. Hampton Inn is predictably good wherever we go. Convenient location to our family.

10

Andrea

May 22, 2023

·

Stayed 3 nights

We enjoyed our stay at the hotel as the bed was big. We enjoyed the pools and loved the fact that there was a volleyball net and beach balls to play with. Very relaxing atmosphere. The hotel was quiet for the most part which was relaxing. It was out of the city but close enough if you wanted to spend the day in the city. We just had a wonderful experience there and would recommend it to others.

8

Janelle

Jun 24, 2025

·

Stayed 3 nights

Handy for access to I88 but was not loud for sleeping. Quite nice and good breakfast.

10

Scott

Aug 10, 2025

·

Stayed 2 nights

Location was easy to find, Hotel was very clean and staff was friendly and professional. Room was very spacious and well designed. Pool and hot tub very nice. Would highly recommend if your in Aurora

10

Bret

May 15, 2023

·

Stayed 1 night

Clean - well priced and close to many restaurants

10

Lisa

Aug 15, 2024

·

Stayed 2 nights

This property is nicely laid out, it’s clean, and it’s quiet.

10

Susan

Mar 25, 2024

·

Stayed 1 night

Conveniently located near expressway exit. Able to walk to Lou Malnati pizza for carry out. Large gathering area with tables. Loved the kids water area!!

10

Kris

Mar 18, 2024

·

Stayed 2 nights

We had a fantastic stay at this Hampton Inn. The rooms were clean and updated. It was conveniently located to all of our shopping and dining needs. The breakfast was one of the best we’ve ever had. Any time we stay here we are never disappointed!

10

Jennifer

Sep 22, 2024

·

Stayed 1 night

Easy check-in, friendly and helpful staff, clean and comfortable room! Loved that it was in close proximity to food. My husband said the breakfast was delicious. We will certainly be staying there again!

10

REK

Jan 5, 2025

·

Stayed 3 nights

Property was nice and in a quiet area

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Dining

The free breakfast is frequently praised for variety and overall quality. Some mention uneven quality or limited items on certain days.

Related guest reviews

8

Iwona

Mar 9, 2025

·

Stayed 1 night

The room was clean and smelled neutral/nice. The bed was Ok in terms of comfort. The pool and splash pad was great for the kids. The water looked clean. The free breakfast was a big bonus as it had a nice selection of items. The kids liked the different cereals and waffles.

10

Katherine

Jan 1, 2026

·

Stayed 5 nights

Would have loved to see Bacon available at least one day of the week. But everything was great. Would definitely recommend and come back.

6

Aaron

Dec 21, 2025

·

Stayed 4 nights

Breakfeast was not the best. Room was good. Staff was friendly at check in.

10

Jay

Jul 11, 2023

·

Stayed 1 night

Very helpful staff. Comfortable rooms. The absolute best breakfast we have ever had at a hotel!

10

Tom

Dec 30, 2025

·

Stayed 1 night

Breakfast was very good with lots of options. The pool and hot tub were great, especially the area for the kids. Room was clean and staff were friendly.

6

Alexa

Feb 29, 2024

·

Stayed 1 night

Great pool for the kids, the beds unfortunately were not comfortable, nice area to have breakfast, lunch, dinner with the family. The breakfast buffet was not the greatest.

10

Marion

Nov 23, 2025

·

Stayed 1 night

Excellent stay! The entire experience felt like an upscale resort. Friendly knowledgeable staff. Immaculate accommodations. High-end elements such as linen, bedding and decor. Full breakfast with a multitude of options, freshly prepared onsite. Both the kiddie pool, with its frog slide and water features and the regular pool were invitingly warm. Not to mention the hot tub…Everyone from all ages enjoyed themselves during my visit. From the families with small kids visiting for a cheer competition. To the lovely senior citizen lady I met during breakfast, who brings her grandkids every few weeks since she discovered the place during her son’s wedding in 2008. I’m definitely hooked!

10

Kris

Mar 18, 2024

·

Stayed 2 nights

We had a fantastic stay at this Hampton Inn. The rooms were clean and updated. It was conveniently located to all of our shopping and dining needs. The breakfast was one of the best we’ve ever had. Any time we stay here we are never disappointed!

10

Jennifer

Sep 22, 2024

·

Stayed 1 night

Easy check-in, friendly and helpful staff, clean and comfortable room! Loved that it was in close proximity to food. My husband said the breakfast was delicious. We will certainly be staying there again!

10

John

Nov 28, 2023

·

Stayed 2 nights

Staff was very nice and the breakfast was excellent.

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Month	Average price
January	$136
February	$138
March	$157
April	$164
May	$182
June	$185
July	$194
August	$175
September	$165
October	$171
November	$151
December	$130

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $243	17 $218	18	19 $257
20 $171	21 $169	22 $154	23 $154	24 $158	25 $200	26 $297
27 $142	28 $162	29 $162	30 $162

Su	Mo	Tu	We	Th	Fr	Sa
				1 $158	2 $171	3 $171
4 $141	5 $145	6 $154	7 $154	8 $152	9 $278	10 $310
11 $166	12 $145	13 $154	14 $151	15 $145	16 $255	17 $197
18 $144	19 $145	20 $150	21 $152	22 $145	23 $188	24 $211
25 $139	26 $145	27 $154	28 $154	29 $145	30 $211	31 $205

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, Multiple Beds, Accessible (Hearing)

Family Suite

Suite, 1 Bedroom (With Bunkbeds)

Room, 2 Queen Beds, Accessible

Suite, 1 King Bed

Standard King

Suite, Accessible

Room, 1 King Bed, Accessible

Suite, 1 King Bed, Accessible

Standard Two Queens

Room, 1 King Bed

Room, 1 King Bed, Accessible

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Chicago/Aurora

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Prices for upcoming dates