Is parking available at the property?

Self parking is available on-site for a fee of MAD 30 per night.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is at 2:00 PM and check-out is at 12:00 PM. Late check-out is available for a fee of MAD 300, subject to availability.

Are airport shuttle services available?

Airport shuttle services are available; however, specific pricing details are not provided.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas, although specific details about room accessibility are not mentioned.

How is the property located in relation to key landmarks?

The hotel is centrally located in Marrakech, just steps from Theatre Royal and within a 10-minute walk of Harti Garden. It is approximately 0.4 miles from Palais des Congrès and 0.6 miles from Place du 16 November.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is seasonal.

What are the policies regarding children staying at the property?

Children are allowed at the property, and those under the age of 12 can stay for free.

What are the policies for additional guests regarding extra beds and cribs?

The property does not provide information about extra beds or cribs. Guests should inquire directly for specific policies regarding additional guests.

Grand Plaza Marrakech

What guests think

At Grand Plaza, travellers praise the central location by the train station, friendly staff, and generally clean, spacious rooms, while feedback on breakfast, noise, and maintenance is mixed, with reports of occasional pool cleanliness issues and construction disruptions.

Facilities center on a pleasant courtyard pool and bar; some reviews also note a spa, gym and on-site parking. Breakfast draws frequent praise, though several guests found the selection limited, items cold, or outdoor service affected by birds. Service is commonly friendly and efficient, yet multiple reports mention slow follow-up, unexpected charges, and unresolved A/C issues. Best for a convenient base with lively shared spaces rather than a quiet retreat.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The courtyard pool and bar are a highlight; some reviews also mention a spa, gym and on-site parking. Downsides include occasional pool cleanliness issues and disruption from renovation works.

Related guest reviews

10

Kiah

Aug 7, 2025

·

Stayed 7 nights

Fantastic place with free WiFi, lovely staff members and the hotel had everything we needed. Breakfast was included, boarding passes were printed for us to get home (as they need to be a paper copy), staff were always on hand to help with anything necessary. The hotel had food, a gym, a spa, a pool with rooms with air conditioning, a mini fridge, showers and balconies. The rooms were frequently checked and items always changed over. An amazing hotel with a bowling alley next door. Food is fantastic at the hotel and is a great price! Would highly recommend. It’s only a 20 minute drive from the airport.

8

Samy

Dec 29, 2025

·

Stayed 2 nights

La courtoisie et la disponibilité du personnel. Points négatifs : - La propreté de la piscine - L'impossibilité d'avoir une serviette de plage en fin d'après-midi alors que la piscine est encore - La variété des plats

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4

Paula

Oct 8, 2025

·

Stayed 1 night

Pool Bar waiter customer service outstanding. Unfortunately hotel was being renovated around pool area/breakfast area which was chaotic at breakfast time and unhygienic (birds eating bread/pastries from outside buffet area. Room was overlooking a noisey building site. Room number was confusing as 2 rooms with same number just different areas. Woken up by doors slamming down corridor all through night and early morning so had a very poor night sleep( doors should have closers on them). room maid knocked on door at 6.50 am which was unacceptable.

10

Brigitte

Dec 16, 2025

·

Stayed 2 nights

Tres bons équipements, esthétiques et pratiques

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8

Laura

Jul 28, 2025

·

Stayed 1 night

Excelleny pool. Fab breakfast. Great location

10

Ivon

Sep 10, 2025

·

Stayed 4 nights

La piscina magnifica El desayuno muy bueno La atencion del personal muy valiosa

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8

Mandip

Oct 19, 2025

·

Stayed 2 nights

Great hotel facilities and lovely bar. Only complaint was the poor quality of the breakfast - poor selection, cold and the self serve outside meant the birds kept picking at bread. Also the staff were not very attentive at breakfast time.

10

Carrine

Apr 9, 2025

·

Stayed 1 night

This hotel is very convenient to the train station. It also has a beautiful pool and bar area in the courtyard. Highly recommended!

10

Naweed

Oct 24, 2024

·

Stayed 13 nights

Godt ophold - værelset blev lavet om med extra seng, så der var plads til alle, stort service niveau fra personalet. Hotellet har parkeringsplads under hotellet og ligger meget centralt Godt hotel

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10

Veronica

Jun 4, 2025

·

Stayed 1 night

Location was very good—Marrakech train station was right across the street. Staff were friendly, courteous and efficient. They helped get us taxi transportation whenever we needed it. They stored our baggage for one day when we had another overnight excursion before we returned to the hotel for another night’s accommodation. Pool and amenities were lovely. Only negative was that they did not have enough local currency available for currency exchange.

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AI-generated summary based on recent guest reviews

Cleanliness

Most guests report clean, well-kept rooms and public areas. Several note lapses such as mold or damp odors, leftover toiletries, and inconsistent housekeeping.

Related guest reviews

4

Serge

Feb 2, 2026

·

Stayed 5 nights

Balcon avec le sol fendu, tâches de moisissures, tâche d'infiltration d'eau, palissade en carton prés de la piscine, des prix annoncés faux (ex. 3x le prix pour le taxi) un petit déjeuner où il faut être au coudes à coudes avec les cars de touristes... et un personnel qui en fait trop mais jamais l'essentiel. En résumé très loin des standards et de la qualité auquel on pourrait s'attendre.

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10

Wesley

Aug 5, 2025

·

Stayed 4 nights

The food was delicious and not overpriced ,Hotel is very clean.our room was cleaned every day definitely go back there .the staff was amazing also .

4

Florian

Nov 4, 2025

·

Stayed 5 nights

Sauberkeit entspricht in keinster Weise einem Modell dieser Kategorie. Extrem unfreundliches Housekeeping.

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10

LUCAS

Apr 14, 2025

·

Stayed 1 night

Last hotel after Merzouga trip and before our trip back home. All clean and good food.

10

Regine

Dec 1, 2025

·

Stayed 1 night

Belle chambre tres propre

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10

Gary

Jan 14, 2025

·

Stayed 1 night

Clean hotel. Friendly staff. Good location

8

Ana

May 22, 2025

·

Stayed 3 nights

El baño de nuestra habitación tenía los productos de aseo personal utilizados por otros huéspedes. Encontramos pasta dental de otros huéspedes.

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8

Ahsan

Dec 30, 2024

·

Stayed 3 nights

Property was nice but occasionally bathroom smelt of damp which was not very nice. But overall great experience will visit again for sure

10

Mounia

Jan 17, 2026

·

Stayed 1 night

Venligt personale. Værelset var super rent og stort. Meget lækkert morgenmad også.

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10

Mrs Y B

Dec 6, 2025

·

Stayed 1 night

Lovely rooms. Great bathrooms. Very clean.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with some quiet pool-view options; several note dated decor, street or construction noise, and occasional A/C or hard-mattress issues. Wi-Fi is fine for basic use but not consistently strong for VPNs.

Related guest reviews

4

Behrooz

Dec 10, 2025

·

Stayed 1 night

Sängen var väldigt hård och det var omöjligt kunna sova pga dålig ljudisolering, man hörde bilar tuta hela natten.

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10

Duncan

Feb 19, 2025

·

Stayed 1 night

Good breakfast buffet. Comfortable bed with high quality linens. Room was quiet. Wi was OK for Zoom, not sufficient for VPN.

8

Soyer

Dec 6, 2025

·

Stayed 1 night

Bel hôtel à 2 pas de la gare de Marrakech. Accueil chaleureux avec accompagnement en chambre. Chambre spacieuse et très confortable. Je n’ai pas pu tester la restauration. Nombreux resto à proximité.

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4

Derek

Aug 20, 2025

·

Stayed 1 night

The room was warm and the air conditioner could not change the temp. I told the front desk who said they would send someone, hours later they had not arrived. Went to desk again, they sent maintenance who said they fixed it, but it did not change. Requested a room change but was told they did not have another room, so I asked for fans. They said they would send them. An hour later they had not so I went to the desk again to wait for electric fans. We stayed at this hotel because it is right across from the train station and we had an early train in the morning. On the plus side, they did pack our included breakfast to take with us. It is a large bust hotel. For the same or less money you can get a smaller Riad with much better customer service.

10

Roger F.

Jan 31, 2025

·

Stayed 1 night

Grand Plaza gave me a lovely big quiet room overlooking the pool with sunny balcony both am. and pm. room 526. Spacious and well appointed with excellent power shower you could sit under. Only niggles were that the pillows were extremely bulky and laundry cost me nearly £40!!

10

Heather

Sep 1, 2025

·

Stayed 4 nights

Everything was on point very central near railway walking distance to Medina (I like to walk) make sure you book room to face pool think rooms looking out on may thoroughfare maybe noisy although double door mechanism. Good breakfast selection. I made mistake of not booking an adults only hotel that wasnt fault of hotel though

4

Sitnam

Oct 6, 2025

·

Stayed 7 nights

The property was not that bad, nice food and large pool. The staff checked us in late evening and the AC was not working in our room. Staff stated it would be okay in a hour or so. After a tough night we asked staff again who stated that an engineer would sort it. Again a full day wasted waiting at the hotel as our room was getting its AC serviced. We then had to check out the following day and find another hotel as the AC was not getting any better and we were just getting the run around by staff. After a long chat with the management they did finally agree to reimburse us for the days we were not staying but nothing towards the two days wasted at the hotel.

10

malika

Dec 26, 2025

·

Stayed 2 nights

La chambre était impeccable les serviettes et peignoir super doux ! nous avons était surclassé et nous avons beaucoup apprécié ce geste et surtout l’espace de la suite qui était juste parfaite très propre et spacieuse . Le personnel disponible à l’écoute et top . Le petit déjeuner top rien à dire. Parking avec gardiennage très bien également.

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4

Jagdip

Jan 12, 2025

·

Stayed 2 nights

Definitely not a 4-star hotel… 2 at best. Towels had Opera hotel markings… Grand Plaza bought the opera hotel and did least amount of enhancements. Old rooms, musty corridors, noisy and big lineups for breakfast.

6

Ahmed Hicham

Jan 3, 2026

·

Stayed 1 night

les chambres sont vieilles

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised for their friendliness and helpfulness, with standout assistance like printing boarding passes. Multiple reviews cite slow or unresponsive follow-up, early disturbances, and disputes or overcharging for extras and taxis.

Related guest reviews

10

Nathalie

Aug 30, 2025

·

Stayed 4 nights

Séjour parfait, avec un personnel aux petits soins.

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8

Lauren

May 18, 2025

·

Stayed 2 nights

I stayed here with my husband. It is a nice hotel. The staff were friendly enough but we had come from another hotel in Marrakesh and compared to that hotel, the customer service wasn’t as good. We arrived around 4pm I believe and the room wasn’t ready so we had a little wait in the lobby, maybe 15-30mins. I have VIP perks with Expedia but didn’t feel that gave me anything at this hotel (I hadn’t checked if I’d be entitled to anything). The bars in the hotel were nice and the hotel is beside a bowling alley which was fun. Great location. The pool was unfortunately quite dirty in the morning (10/11am) I was expecting someone would have used a net to get out some of the bits (maybe they do this later in the day?) but we tried to ignore that so we could still have a swim. Finally, on our final day we gave our luggage in to be put on in the store room. We arrived back around 3hrs later and the bags were still in the lobby where anyone could have taken them. Seems they were forgotten? Our suite was really nice and the robes were great quality. I doubt we’d stay again but we did have a nice stay in a lovely room.

4

Anoop

Oct 8, 2025

·

Stayed 3 nights

While the breakfast was good, other meal services (dinner) were extremely poor, aspect of service quality completely missing. Housekeeping service also poor, no tea coffee & towels left in room. Had to request at least 4 times before delivered to room. No one in the front office was willing to listen. The mgt. as well as staff need quality customer service.

4

Derek

Aug 20, 2025

·

Stayed 1 night

The room was warm and the air conditioner could not change the temp. I told the front desk who said they would send someone, hours later they had not arrived. Went to desk again, they sent maintenance who said they fixed it, but it did not change. Requested a room change but was told they did not have another room, so I asked for fans. They said they would send them. An hour later they had not so I went to the desk again to wait for electric fans. We stayed at this hotel because it is right across from the train station and we had an early train in the morning. On the plus side, they did pack our included breakfast to take with us. It is a large bust hotel. For the same or less money you can get a smaller Riad with much better customer service.

2

Noureddine

Aug 11, 2025

·

Stayed 1 night

Unfriendly staff. We will not stay there again

10

Kathryn

Nov 2, 2025

·

Stayed 4 nights

What great hotel! It was a win, win all around! My friend and I had the best time. We had an upgrade to a pool view room which I would definitely book if I return! The staff are so kind and helpful- everyone says hello as the pass you and can’t do enough for you. They printed our boarding passes for us too and nothing was too much trouble. The room was gorgeous and spacious! It was clean and the towels fresh everyday- even if you don’t put them to be changed. The toiletries (shower gel, soap, etc.) smell divine! We were in a great location but probably didn’t utilise this enough but it is about a 35-minute walk to the main square and it is over the road from the train station. Would stay here again without hesitation! ❤️☺️☀️ The only thing I would do differently is arrange my own airport shuttle which I did on the return to the airport. We were charged 300 dirhams, but realistically, it should be approximately 150ish.

10

Ole

Aug 30, 2025

·

Stayed 1 night

Superb staff that was very friendly and helpful in every way! Highly recommend!!

4

Zunaid

Dec 23, 2024

·

Stayed 4 nights

Avoid at all costs as grand plaza charge you for water and also overcharged us for our balloon trip! They also did not provide receipt for making balloon payments.

10

Amalie

Dec 26, 2025

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Stayed 7 nights

Good breakfast, very friendly and helpfull staff! Very satisfied. Always there to help and give good service

10

Lourdes

Mar 16, 2025

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Stayed 2 nights

The Grand Plaza proved to be an excellent choice, wonderful breakfast and excellent staff and service! We booked two excursions upon arrival. Thank you Grand Plaza for a wonderful visit to Morocco!

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AI-generated summary based on recent guest reviews

Location

Central and opposite the train station, with easy access to malls, restaurants and taxis; around 30-35 minutes' walk to the Medina and main square.

Related guest reviews

8

Soyer

Dec 6, 2025

·

Stayed 1 night

Bel hôtel à 2 pas de la gare de Marrakech. Accueil chaleureux avec accompagnement en chambre. Chambre spacieuse et très confortable. Je n’ai pas pu tester la restauration. Nombreux resto à proximité.

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10

Hind

Mar 21, 2025

·

Stayed 2 nights

Mycket trevlig och "service minded" personal Rymliga rum med utsikt över poolen. Varierad frukost. Läget är super centralt precis vid tågstationen som möjliggör dagsutflykter till kusten

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10

Kelly

Dec 16, 2025

·

Stayed 1 night

Nice location to train station, nice staff. Amazing breakfast.

8

Ian

Mar 10, 2025

·

Stayed 2 nights

Nice hotel close to the train station, walking distance into Gueliz, although not much going on around the hotel. Preferred staying in the Medina

10

Octavio

Jan 7, 2025

·

Stayed 2 nights

Muy bien ubicado…

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10

hind

Sep 1, 2025

·

Stayed 1 night

idéalement situé, en face de la gare et à quelques minutes des point névralgique de la ville. chambre propre et spacieuse. petit déjeuner excellent! grande piscine.

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10

Heather

Sep 1, 2025

·

Stayed 4 nights

Everything was on point very central near railway walking distance to Medina (I like to walk) make sure you book room to face pool think rooms looking out on may thoroughfare maybe noisy although double door mechanism. Good breakfast selection. I made mistake of not booking an adults only hotel that wasnt fault of hotel though

8

Angela

Sep 7, 2025

·

Stayed 2 nights

Lovely central hotel, next to train station. Staff friendly and helpful. Close to restaurants and a short walk to Ménara mall. Overall we enjoyed our stay.

10

Gary

Jan 14, 2025

·

Stayed 1 night

Clean hotel. Friendly staff. Good location

10

Veronica

Jun 4, 2025

·

Stayed 1 night

Location was very good—Marrakech train station was right across the street. Staff were friendly, courteous and efficient. They helped get us taxi transportation whenever we needed it. They stored our baggage for one day when we had another overnight excursion before we returned to the hotel for another night’s accommodation. Pool and amenities were lovely. Only negative was that they did not have enough local currency available for currency exchange.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely appreciated, but several reviews report limited variety, cold items, or outdoor hygiene issues from birds. Other meals are mixed, with some praising tasty, fairly priced food while others found dinner poor; room service is generally prompt.

Related guest reviews

10

Jomarie

Jul 26, 2025

·

Stayed 3 nights

The property is very nice and clean. The room was very spacious and daily clean. The pool is also clean and breakfast was good.

4

Paula

Oct 8, 2025

·

Stayed 1 night

Pool Bar waiter customer service outstanding. Unfortunately hotel was being renovated around pool area/breakfast area which was chaotic at breakfast time and unhygienic (birds eating bread/pastries from outside buffet area. Room was overlooking a noisey building site. Room number was confusing as 2 rooms with same number just different areas. Woken up by doors slamming down corridor all through night and early morning so had a very poor night sleep( doors should have closers on them). room maid knocked on door at 6.50 am which was unacceptable.

4

Anoop

Oct 8, 2025

·

Stayed 3 nights

While the breakfast was good, other meal services (dinner) were extremely poor, aspect of service quality completely missing. Housekeeping service also poor, no tea coffee & towels left in room. Had to request at least 4 times before delivered to room. No one in the front office was willing to listen. The mgt. as well as staff need quality customer service.

10

Kelly

Dec 16, 2025

·

Stayed 1 night

Nice location to train station, nice staff. Amazing breakfast.

10

Yasmin

Nov 8, 2025

·

Stayed 5 nights

The breakfast was delicious, and the staff were very skilled, preparing everything fresh. They were also very friendly and professional

8

Mandip

Oct 19, 2025

·

Stayed 2 nights

Great hotel facilities and lovely bar. Only complaint was the poor quality of the breakfast - poor selection, cold and the self serve outside meant the birds kept picking at bread. Also the staff were not very attentive at breakfast time.

10

Wesley

Aug 5, 2025

·

Stayed 4 nights

The food was delicious and not overpriced ,Hotel is very clean.our room was cleaned every day definitely go back there .the staff was amazing also .

10

HATIM

Jun 16, 2025

·

Stayed 1 night

Good property, close to everything, service is great and restaurant is top notch

8

David

Jan 13, 2025

·

Stayed 1 night

A large and comfortable double room, good breakfast options, room service was prompt. Easily found hotel due to size and proximity to city’s main train station.

8

Arsalan

Jan 1, 2025

·

Stayed 6 nights

Good location not too far from Medina and within walking distance of all major attractions and malls.Tbe bowling alley in tbe pictures is next to tbe hotel and not part of it.Good clean hotel but monotonous breakfast needs improvement.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $151	13 $115	14 $166	15 $175	16 $207	17 $160
18 $109	19 $122	20 $109	21 $101	22 $165	23 $138	24
25 $140	26 $105	27 $164	28 $179	29 $158	30	31 $150

Su	Mo	Tu	We	Th	Fr	Sa
1 $121	2	3 $105	4 $133	5 $142	6 $134	7 $134
8 $132	9 $123	10 $84	11	12	13	14 $134
15 $132	16 $339	17 $101	18 $85	19	20	21 $339
22 $86	23	24 $132	25 $85	26 $84	27 $85	28 $132
29 $85	30 $95

Grand Plaza Marrakech

About this property

Location

Room options

Chambre Double Deluxe (Vue Théâtre)

Deluxe Twin Vue Gare

Superior Twin Room

Chambre Deluxe Avec Lits Jumeaux (Vue Théâtre)

Triple Deluxe Vue Théâtre

Superior Double Room

Double Deluxe Station Vue

Executive Suite

Double Room, Pool View

Superior Triple Room

Triple Deluxe Statio Vue

Twin Room, Pool View

Triple Room, Pool View

Guest reviews of Grand Plaza Marrakech

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Grand Plaza Marrakech

Prices for upcoming dates