Name: Muncie Place Hotel & Suites
Address: 4201 W Bethel Ave, Muncie, Indiana, United States of America, Muncie, Indiana, US
Price range: $73–$156 per night
Rating: 8.2

What guests think

At Muncie Place Hotel & Suites, travelers frequently highlight friendly staff and a convenient location near Ball State and shopping, while feedback on room condition and facilities varies, reflecting both comfortable stays and areas needing attention.

Cleanliness is mixed: several guests found rooms and common areas very clean, but others reported dirty floors, lingering odors, and in a few cases cockroaches or overlooked trash. Facilities draw split reviews, with a nice fitness room and patio noted, but recurring pool closures or maintenance problems and an aging elevator. Rooms often have very comfortable beds and can be quiet, though decor feels dated, some fixtures need repair, and a few rooms pick up traffic noise from McGalliard. Expect a convenient base with variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests mention a pleasant fitness room and an outdoor patio. Multiple reports cite pool closures or maintenance problems, a slow/aging elevator, occasionally wet floors, and parking that can be tight when the hotel is full.

Related guest reviews

2

Brooke

Apr 20, 2024

·

Stayed 1 night

The pool was closed and it wasn’t mentioned at all, when they knew we were checking in with child.

8

stacey

May 29, 2024

·

Stayed 10 nights

Pet friendly, Free Breakfast, Pool (no hot tub), very reasonably priced, what more could you ask for.

10

Julie

Nov 30, 2025

·

Stayed 2 nights

This hotel is nice. Location is close to university, shopping, restaurants. Has an outdoor patio area to sit at. Pool area and fitness room was nice. Hotel and parking lot was very clean. Staff was wonderful especially Ms Sonda and Ms Jama on the breakfast area. Not only were they both friendly, but both of these ladies kept the food stocked, and the eating area clean.

6

Jessica

Apr 21, 2024

·

Stayed 1 night

Pool is closed for maintenance. Elevator is old and slow. Property overall is dated and not clean looking. The front desk person did the job, but thats about it. Disappointed after a long day.

4

scott

Mar 26, 2024

·

Stayed 1 night

Had problems with cards not working. The pool lining was peeling off. We found a utility blade on the floor of our room that our grandkids almost stepped on. The breakfast was almost in ateable. The scramble eggs were gritty and tasteless. Hot tube was advertised but no longer there.

10

Nancy

Apr 14, 2024

·

Stayed 3 nights

Rooms are clean and chairs/bed comfortable. The staff are super friendly and helpful (front desk, housekeeping and breakfast staff). The hotel was completely full and parking was tight. We would stay there again.

8

Daniel

Dec 26, 2023

·

Stayed 4 nights

Everything was great except one thing: it was winter time, and the air conditioning was on in the indoor pool area. It felt like 55 degrees, making it very cold, which is upsetting since this was one of the only pools in my last dozen hotel stays that was actually warm! Even with this, would definitely recommend, and will probably stay there again.

4

coreen

Oct 23, 2025

·

Stayed 1 night

The people at the hotel were very very nice. Was told that the hotel was under construction. The bed was comfortable, but the room was not the cleanest. My daughter was walking around and when I checked her feet, they were so dirty. I had to make sure she wear socks to keep for feet from getting dirty. At breakfast they were out of coffee, and the food was more of a heated up food, also everything was warm to cold.

10

Ronald

Apr 27, 2024

·

Stayed 2 nights

Was clean and friendly staff. Only negative was we didn't know pool was down for maintenance. But staff was nice and gave us some snacks, free of charge. Will stay again.

8

Patricia

Oct 7, 2024

·

Stayed 1 night

Elevators and floors were wet…frequently…a bit of safety concern for others. Kids and families very loud on 3rd floor… screaming & swearing. Staff at desk and breakfast very friendly and hard working! We are a ball state family so will be visiting periodically there.

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Cleanliness

Housekeeping is inconsistent: several guests found areas very clean, but others reported dirty floors, lingering odors, pests, and overlooked trash. Maintenance issues like leaking or broken toilets and cracked tiles were also noted.

Related guest reviews

10

John

Feb 25, 2024

·

Stayed 1 night

Super clean… friendly staff.. good breakfast.

10

jessica

Jan 14, 2026

·

Stayed 1 night

The room was clean. Carpet is a little outdated. Toilet was broke but staff was on it as soon as we told them. Staff was courteous and friendly.

10

Julie

Nov 30, 2025

·

Stayed 2 nights

This hotel is nice. Location is close to university, shopping, restaurants. Has an outdoor patio area to sit at. Pool area and fitness room was nice. Hotel and parking lot was very clean. Staff was wonderful especially Ms Sonda and Ms Jama on the breakfast area. Not only were they both friendly, but both of these ladies kept the food stocked, and the eating area clean.

4

Abigail

Mar 9, 2025

·

Stayed 1 night

Room was dirty and had hand marks all over the head board.

6

DAVID

Oct 22, 2023

·

Stayed 3 nights

The room was just dirty and the toilet leaked I told the staff the first night and it still leaked when we left. We only stayed two of the three nights. Probably will not use Expedia again. You can’t get ahold of any one.

6

Jennifer

Jun 5, 2025

·

Stayed 1 night

Our first room had a broken toilet and cracked tiles in the bathroom, and no headboards on the beds but otherwise seemed clean. The a/c was also very noisy. Once we reported the broken toilet they moved us to a different room which seemed to be in better condition but the morning we left, we found food wrappers behind the chair and under the bed, along with several of a pervious customer’s dirty socks. I reported that to the person at the front desk and they apologized. In fairness they were clearly transitioning from a Holiday Inn to the new ownership so that may have been a contributing factor.

4

Elisa

Oct 6, 2024

·

Stayed 2 nights

We found cockroaches in our room

4

coreen

Oct 23, 2025

·

Stayed 1 night

The people at the hotel were very very nice. Was told that the hotel was under construction. The bed was comfortable, but the room was not the cleanest. My daughter was walking around and when I checked her feet, they were so dirty. I had to make sure she wear socks to keep for feet from getting dirty. At breakfast they were out of coffee, and the food was more of a heated up food, also everything was warm to cold.

4

Kimberly

Sep 13, 2025

·

Stayed 1 night

Our first room smelled like cat pee. Overwhelming. Our second room seemed better but in the morning found a roach in The bathroom.

8

Joann

May 3, 2025

·

Stayed 1 night

Old hotel. Dark hallways that have an odor to them. Room was not as advertised.

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Rooms

Beds are frequently described as very comfortable, and some rooms are quiet with effective A/C and darkening shades. Decor feels dated, certain fixtures need repair, in-room USB ports are lacking for some, and a few rooms get traffic noise.

Related guest reviews

10

Amy

Oct 6, 2024

·

Stayed 1 night

The staff was so friendly, warm, and helpful. Everyone made us feel welcome. Our room seemed to have been recently redone - everything was very clean and in great shape. The bed and pillows were the most comfortable I have ever had in a hotel. It was quiet and the A/C was just right. Room darkening shades kept it nice and dark even though we faced the front lot. The breakfast area was clean, well-stocked, and had good choices of hot food as well as cereals and yogurt.

10

Bobby

Oct 6, 2024

·

Stayed 2 nights

The beds are do comfortable. Very cozy hotel 😊

10

Brooke

Jul 3, 2024

·

Stayed 1 night

We enjoyed our stay at the holiday inn express. The staff was very helpful and very friendly. Everything was clean. We didn't get down to breakfast til it was about 30 mins from being over, so it wasn't as stocked as it could have been. We didn't have time to use the pool. It was a little noisy in our room as it faced McGalliard, so we could hear the traffic. Overall it was an enjoyable stay and we will stay there whenever we are in Muncie to visit family.

6

Lisa

Sep 7, 2024

·

Stayed 1 night

We stayed overnight. The staff was very friendly. The room was pretty rundown. The bathroom door would not close and the bottom was broken. Overall it was clean. The shower took a long time to drain. Tissues were empty we had to go ask for a box.

6

Elizabeth

Jun 8, 2025

·

Stayed 1 night

I liked the shampoo, soap and lotion in the bathroom. The toilet paper was thin. There were no USB ports. The breakfast seemed limited. I wasn't voluntarily told where any amenities were such as the workout room or snack area, etc. Otherwise, the room served its purpose and seemed clean.

6

Jennifer

Jun 5, 2025

·

Stayed 1 night

Our first room had a broken toilet and cracked tiles in the bathroom, and no headboards on the beds but otherwise seemed clean. The a/c was also very noisy. Once we reported the broken toilet they moved us to a different room which seemed to be in better condition but the morning we left, we found food wrappers behind the chair and under the bed, along with several of a pervious customer’s dirty socks. I reported that to the person at the front desk and they apologized. In fairness they were clearly transitioning from a Holiday Inn to the new ownership so that may have been a contributing factor.

10

Nancy

Apr 14, 2024

·

Stayed 3 nights

Rooms are clean and chairs/bed comfortable. The staff are super friendly and helpful (front desk, housekeeping and breakfast staff). The hotel was completely full and parking was tight. We would stay there again.

6

Joshua

Jul 16, 2024

·

Stayed 1 night

Everything was very clean and staff was friendly. Room however had a musty smell and the bed was one of the most uncomfortable we have had in a hotel.

4

Jason

Apr 14, 2024

·

Stayed 2 nights

Needs updated. You can tell this hotel is in a college town. Place is beat-up & rough around the edges… definitely showing its age. Also on busy mornings hot water was sketchy

8

Joann

May 3, 2025

·

Stayed 1 night

Old hotel. Dark hallways that have an odor to them. Room was not as advertised.

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Service

Staff are widely praised as friendly and helpful across the hotel and breakfast areas. However, recurring key card deactivation problems and occasional check-in issues were reported.

Related guest reviews

10

Christina

May 12, 2024

·

Stayed 1 night

The staff at this hotel are amazing. Kayla and Felicia were working the front desk during our stay and were so nice and accommodating. And they even gave flowers for Mother’s Day! Highly recommend. The pool was great, comfortable clean rooms, good breakfast. Overall a great experience.

10

Martia

Dec 7, 2024

·

Stayed 1 night

Everything was just right the staff was wonderful

10

Julie

Nov 30, 2025

·

Stayed 2 nights

This hotel is nice. Location is close to university, shopping, restaurants. Has an outdoor patio area to sit at. Pool area and fitness room was nice. Hotel and parking lot was very clean. Staff was wonderful especially Ms Sonda and Ms Jama on the breakfast area. Not only were they both friendly, but both of these ladies kept the food stocked, and the eating area clean.

6

Brent

Apr 11, 2024

·

Stayed 2 nights

I got locked out of my room twice on a 2-night business trip. Key cards kept deactivating and would not work.

2

Jacquelyn

May 5, 2025

·

Stayed 2 nights

The key cards did not work all weekend and it wasn’t just my room but multiple rooms. I was very disappointed in everything.

10

Lori

Apr 20, 2025

·

Stayed 1 night

Friendly front desk & helpful

10

Bridget

Oct 6, 2024

·

Stayed 2 nights

The not problem we had was our key was deactivated before check out

2

Heather

Dec 19, 2023

·

Stayed 1 night

First thing, smelled like Cannabis…got to our room and they gave us a room that was already occupied by a guest and we walked in on someone getting out of the shower! I was absolutely embarrassed for us both!! Shame on them! This should NEVER HAPPEN TO A GUEST!!

2

Paul E

Oct 17, 2024

·

Stayed 1 night

staff was rude

8

Bridget

Sep 15, 2025

·

Stayed 2 nights

Check in took a little longer than we expected but the staff was very nice and friendly

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Location

Convenient for Ball State University and near shopping and dining; several guests liked the area. Some traffic noise affects rooms facing McGalliard, and one guest found nearby dining choices limited.

Related guest reviews

10

Raichelle

Sep 23, 2024

·

Stayed 2 nights

The staff were so amazing during our stay, the breakfast was better than many I’ve had at sit down breakfast places, and the hotel is great! Conveniently located near several dining and shopping options, almost everything you want or need is within a 10-15 minute drive

8

Lauri

Aug 5, 2025

·

Stayed 1 night

Good hotel, great breakfast. Clean and safe. Not much dining chooses.

10

Julie

Nov 30, 2025

·

Stayed 2 nights

This hotel is nice. Location is close to university, shopping, restaurants. Has an outdoor patio area to sit at. Pool area and fitness room was nice. Hotel and parking lot was very clean. Staff was wonderful especially Ms Sonda and Ms Jama on the breakfast area. Not only were they both friendly, but both of these ladies kept the food stocked, and the eating area clean.

10

Brooke

Jul 3, 2024

·

Stayed 1 night

We enjoyed our stay at the holiday inn express. The staff was very helpful and very friendly. Everything was clean. We didn't get down to breakfast til it was about 30 mins from being over, so it wasn't as stocked as it could have been. We didn't have time to use the pool. It was a little noisy in our room as it faced McGalliard, so we could hear the traffic. Overall it was an enjoyable stay and we will stay there whenever we are in Muncie to visit family.

10

Justin

Jun 11, 2024

·

Stayed 1 night

Clean and great location for college orientation

10

Shawnde

Oct 3, 2024

·

Stayed 3 nights

Good part of town

10

Donna

Jul 7, 2024

·

Stayed 5 nights

The location was convenient for me and my family when it came to visiting my Indiana family and friends in the area. The breakfast was very delicious, the beds were very comfortable, and the bathrooms were very nice the showers were clean. The only thing that I disliked was the fact that I asked for conjoined rooms and they were split up into separate rooms on opposite ends of the building on the second floor, but I know that was not the hotel’s fault due to the busy Fourth of July holiday.

10

Kerri

Nov 30, 2024

·

Stayed 1 night

Great place to stay if you are visiting BSU.

10

Brian

Aug 7, 2023

·

Stayed 1 night

Very close to Ball State

10

KayCee

Jun 28, 2025

·

Stayed 1 night

The staff is just the best. It’s in a good, newer side of town. Hotel is older but clean and meets my expectations. I will stay again.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for being tasty and well-stocked, with friendly attendants. There are also reports of limited choices, items running out, or equipment like coffee or juice machines not working.

Related guest reviews

10

Christina

May 12, 2024

·

Stayed 1 night

The staff at this hotel are amazing. Kayla and Felicia were working the front desk during our stay and were so nice and accommodating. And they even gave flowers for Mother’s Day! Highly recommend. The pool was great, comfortable clean rooms, good breakfast. Overall a great experience.

8

Dan

Jul 27, 2025

·

Stayed 1 night

Staff was very helpful, provided breakfast was very good, good overall night stay

10

Raichelle

Sep 23, 2024

·

Stayed 2 nights

The staff were so amazing during our stay, the breakfast was better than many I’ve had at sit down breakfast places, and the hotel is great! Conveniently located near several dining and shopping options, almost everything you want or need is within a 10-15 minute drive

8

Lauri

Aug 5, 2025

·

Stayed 1 night

Good hotel, great breakfast. Clean and safe. Not much dining chooses.

10

John

Feb 25, 2024

·

Stayed 1 night

Super clean… friendly staff.. good breakfast.

10

Julie

Nov 30, 2025

·

Stayed 2 nights

This hotel is nice. Location is close to university, shopping, restaurants. Has an outdoor patio area to sit at. Pool area and fitness room was nice. Hotel and parking lot was very clean. Staff was wonderful especially Ms Sonda and Ms Jama on the breakfast area. Not only were they both friendly, but both of these ladies kept the food stocked, and the eating area clean.

10

Brandy

Sep 3, 2023

·

Stayed 1 night

The front desk staff where kind, professional & helpful. The housekeeping staff does a wonderful job cleaning. The breakfast crew did a great job providing hot, fresh and tasty food. Along with keeping everything clean and tidy. Our bed was comfty, water pressure was wonderful, heard min. to no noise outside & plenty of places around to eat if needed. The only negative, the rooms and hotel could use a face lift. A few minor cosmetic touches are needed in the rooms. This did not effect our stay in any way.

8

Brandi

Jun 6, 2024

·

Stayed 1 night

Wish there was more breakfast options

4

coreen

Oct 23, 2025

·

Stayed 1 night

The people at the hotel were very very nice. Was told that the hotel was under construction. The bed was comfortable, but the room was not the cleanest. My daughter was walking around and when I checked her feet, they were so dirty. I had to make sure she wear socks to keep for feet from getting dirty. At breakfast they were out of coffee, and the food was more of a heated up food, also everything was warm to cold.

4

katherine M.

Dec 15, 2024

·

Stayed 1 night

The staff was excellent. They were all very nice and helpful. When we first went into our room, it smelled very strong of bleach. It was so overpowering that we had to open the window and leave the room. Once we came back several hours later, the smell had gone away. Then in the morning we went to breakfast and the coffee maker was broken, the juice machine was broken, the pancake machine was not working and the bottle water in the fridge was all warm. The food selection was very limited and was not being filled in a timely manner. The eating area is also very small. When we went back up to our room after breakfast, our key had been deactivated so we were locked out of our room. We then had to go back down to the front desk and have the key reactivated. The room seemed outdated and the carpet was very worn, broken tiles in the bathroom, holes in the wall that need repaired. Overall, the facility really needs some major updating and repairs. We believe this facility was not worth the $215 we had to pay for 1 night. I would not recommend this hotel unless you're in a desperate situation.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $91	16 $106	17 $102	18 $105	19 $101
20 $73	21 $80	22 $84	23 $109	24 $109	25 $144	26 $122
27 $87	28 $96	29 $98	30 $104

Su	Mo	Tu	We	Th	Fr	Sa
				1 $103	2 $108	3 $103
4 $87	5 $100	6 $96	7 $102	8 $100	9 $117	10 $129
11 $87	12 $95	13 $95	14 $94	15 $119	16 $132	17 $137
18 $95	19 $104	20 $98	21 $107	22 $111	23 $156	24 $150
25 $89	26 $98	27 $104	28 $98	29 $98	30 $111	31 $119

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About this property

Location

Room options

Standard Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Standard Room, 1 King Bed with Sofa Bed

Suite, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed, Accessible (Communication Accessible)

Standard Room, 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

Suite, Accessible (Comm, Living Area)

Standard Room, 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

Standard Room

Guest reviews

Very good

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Muncie Place Hotel & Suites

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Prices for upcoming dates