Hyatt Place Indianapolis Downtown
From
$166
/ night
Select dates to see prices and availability
From
$166
/ night
About this property
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Amenities
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Indianapolis? This hotel has 6000 square feet (557 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Enjoy a satisfying meal at Pivot Bar and Balcony serving guests of Hyatt Place Indianapolis Downtown. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily.
Rooms
Stay in one of 186 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at Hyatt Place Indianapolis Downtown in Indianapolis (Downtown Indianapolis), you'll be steps from Gainbridge Fieldhouse and 6 minutes by foot from Indiana Convention Center. This hotel is 0.6 mi (0.9 km) from Lucas Oil Stadium and 1.1 mi (1.8 km) from Indiana University-Purdue University Indianapolis.
What's nearby
Gainbridge Fieldhouse(0.1 miles)
Indiana Convention Center(0.3 miles)
Monument Circle(0.3 miles)
Hilbert Circle Theatre(0.3 miles)
Indianapolis Artsgarden(0.3 miles)
Soldiers and Sailors Monument(0.4 miles)
St. John the Evangelist Catholic Church(0.4 miles)
Indiana Repertory Theatre(0.4 miles)
Mass Ave Cultural Arts District(0.5 miles)
Indianapolis City Market(0.5 miles)
Lucas Oil Stadium(0.6 miles)
Indiana State Capitol(0.6 miles)
Indiana War Memorial & Museum(0.7 miles)
White River State Park(0.8 miles)
Lockerbie Square Historic District(0.8 miles)
The preferred airport for Hyatt Place Indianapolis Downtown is Indianapolis Intl. Airport (IND)(13.5 miles)
Parking
Restaurant
Swimming pool
Business Center
Room Service
Valet Parking
Location
130 South Pennsylvania Street, Wholesale District, Indianapolis, Indiana, United States of America
Gainbridge Fieldhouse (0.1 miles)
Indiana Convention Center (0.3 miles)
Monument Circle (0.3 miles)
Hilbert Circle Theatre (0.3 miles)
Indianapolis Artsgarden (0.3 miles)
Soldiers and Sailors Monument (0.4 miles)
Room options
6
Room, 2 Queen Beds, City View
Room details
2 Queen Beds
Sleeps 4
334 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Room, 2 Queen Beds, Accessible, Bathtub (Shower)
Room details
2 Queen Beds
Sleeps 4
312 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Room, 2 Queen Beds
Room details
2 Queen Beds
Sleeps 4
334 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Room, 1 King Bed, Accessible
Room details
1 King Bed
Sleeps 2
364 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Room, 1 King Bed with Sofa Bed
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
274 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Room, 1 King Bed with Sofa Bed, City View
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
262 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews
8.7
Fabulous
Based on 1,587 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across numerous reviews, travellers describe Hyatt Place Indianapolis Downtown as a conveniently located hotel opposite Gainbridge Fieldhouse with clean, comfortable rooms, friendly staff, and a generally well-liked free breakfast that makes event days and downtown visits especially easy.
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What guests think
Across numerous reviews, travellers describe Hyatt Place Indianapolis Downtown as a conveniently located hotel opposite Gainbridge Fieldhouse with clean, comfortable rooms, friendly staff, and a generally well-liked free breakfast that makes event days and downtown visits especially easy.
Common drawbacks include high or confusing parking, late-night street noise, and occasional slow elevators or pool closures. Some guests also report inconsistent housekeeping or maintenance, and sporadic bar or room-service limitations. Expect a modern, central base ideal for events, with a few urban and operational trade-offs.
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AI-generated summary based on recent guest reviews
Facilities
Parking is often expensive and sometimes confusing. Pool conditions vary (cold, closed, or crowded), elevators can be slow or out, the bar is occasionally reserved for private events, and the gym receives positive mentions.
Related guest reviews
8
Adam
Dec 28, 2024
·
Stayed 1 night
Nice room and bathroom. Friendly front staff. Breakfast has lots of options, basic quality. Pool was nice size for kids but it was cloudy in appearance. Parking is 43/night.
Nice room and bathroom. Friendly front staff. Breakfast has lots of options, basic quality. Pool was nice size for kids but it was cloudy in appearance. Parking is 43/night.
10
Denver
Feb 10, 2025
·
Stayed 1 night
Always a great stay. Staff is so friendly and helpful. Only down side was the pool was very cold! Too cold even for our kiddo.
Always a great stay. Staff is so friendly and helpful. Only down side was the pool was very cold! Too cold even for our kiddo.
10
Shakyra
Aug 24, 2025
·
Stayed 1 night
The pool was closed for cleaning but I enjoyed the gym and loved that you could connect your streaming services without having to sign in on the tv itself. It was quiet and serene! Would definitely stay here again!
The pool was closed for cleaning but I enjoyed the gym and loved that you could connect your streaming services without having to sign in on the tv itself. It was quiet and serene! Would definitely stay here again!
8
Rick
Aug 14, 2025
·
Stayed 1 night
Floor layout was different, would be much better without all the turns. The air conditioning units outside our room was a problem when they started and were running most of the night, the view of them wasn’t great either! The final situation is the parking cost were extremely high, been to numerous cities and hotels this was the highest I’ve experienced!
Floor layout was different, would be much better without all the turns. The air conditioning units outside our room was a problem when they started and were running most of the night, the view of them wasn’t great either! The final situation is the parking cost were extremely high, been to numerous cities and hotels this was the highest I’ve experienced!
8
Nequila
Aug 17, 2025
·
Stayed 1 night
Everything was great except the pool. It felt very slimy.
Everything was great except the pool. It felt very slimy.
6
Stephen
Jul 20, 2025
·
Stayed 2 nights
It’s across the street from Bainbridge. Very convenient. However the beds are NOT $600 a night beds. Mattresses sag horribly. This was my second stay in 2 weeks and I was sorely disappointed in beds. Since beds are the main thing about a hotel. Also when paying $600 a night they should not close down the ONLY restaurant and bar for private parties. Had to leave to get food and drink at a highend hotel. Ridiculous.
It’s across the street from Bainbridge. Very convenient. However the beds are NOT $600 a night beds. Mattresses sag horribly. This was my second stay in 2 weeks and I was sorely disappointed in beds. Since beds are the main thing about a hotel. Also when paying $600 a night they should not close down the ONLY restaurant and bar for private parties. Had to leave to get food and drink at a highend hotel. Ridiculous.
8
john
Apr 9, 2024
·
Stayed 3 nights
Property is nice. Only irritation is Valet Parking is a bit stiff at $48/night.
Property is nice. Only irritation is Valet Parking is a bit stiff at $48/night.
4
Julianne
Mar 2, 2025
·
Stayed 1 night
At time of check-in two of the four elevators were out. Over 20 guests waiting, front desk did not let us know at check-in. No out of order signs were posted and many unhappy guests. Sofa sleeper in terrible shape, mattress was worn and thin, the carpet under the sleeper hadn’t been vacuumed in a while. The pool experience was a disaster. A youth sports team took over the pool, roughhousing and loud. This made the pool unusable for others. Called the desk to complain and clerk seemed unconcerned. Breakfast was very good.
At time of check-in two of the four elevators were out. Over 20 guests waiting, front desk did not let us know at check-in. No out of order signs were posted and many unhappy guests. Sofa sleeper in terrible shape, mattress was worn and thin, the carpet under the sleeper hadn’t been vacuumed in a while. The pool experience was a disaster. A youth sports team took over the pool, roughhousing and loud. This made the pool unusable for others. Called the desk to complain and clerk seemed unconcerned. Breakfast was very good.
6
Jeremy
Nov 1, 2025
·
Stayed 1 night
First time staying at this hotel. There was a convention which was slightly irritating with all the students running everywhere and there was no using the pool as they filled it until closing.
First time staying at this hotel. There was a convention which was slightly irritating with all the students running everywhere and there was no using the pool as they filled it until closing.
10
Jonathan
Jan 11, 2025
·
Stayed 1 night
Clean with large gym open 24-hours
Clean with large gym open 24-hours
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests find the hotel and rooms very clean. However, recurring complaints cite hair in bathrooms or bedding, dusty or musty rooms, and occasional dirty dishes in the breakfast area.
Related guest reviews
6
Maureen
Jun 30, 2024
·
Stayed 1 night
The shower on the room had clearly not been cleaned in between guests. There was hair in several locations in the shower. The valet was extremely unhelpful upon our arrival. I was stopping at the hotel on a road trip and had a child on crutches, dogs, and another child and they were unwilling to let me unload my car in the front of the hotel. I had to go into the garage and back and forth on two different elevators several times just to get situated. If the valet had just allowed me to unload my suitcases with my son on crutches, it would’ve saved a lot of hassle. On a positive, we had a great experience at the seafood restaurant.
The shower on the room had clearly not been cleaned in between guests. There was hair in several locations in the shower. The valet was extremely unhelpful upon our arrival. I was stopping at the hotel on a road trip and had a child on crutches, dogs, and another child and they were unwilling to let me unload my car in the front of the hotel. I had to go into the garage and back and forth on two different elevators several times just to get situated. If the valet had just allowed me to unload my suitcases with my son on crutches, it would’ve saved a lot of hassle. On a positive, we had a great experience at the seafood restaurant.
6
Terrence
Sep 6, 2025
·
Stayed 3 nights
My room was situated on the seventh floor, and despite the distance, street noise was still audible. I was not informed that housekeeping services were provided daily, as they were only offered every third day. Upon booking my room, I had assumed that parking was included, but I ended up paying $150 for the three-night stay. The room was extremely dusty, the lobby was poorly maintained the furniture was stained. Poorly clean dishes on breakfast buffet.
My room was situated on the seventh floor, and despite the distance, street noise was still audible. I was not informed that housekeeping services were provided daily, as they were only offered every third day. Upon booking my room, I had assumed that parking was included, but I ended up paying $150 for the three-night stay. The room was extremely dusty, the lobby was poorly maintained the furniture was stained. Poorly clean dishes on breakfast buffet.
10
Jason
Aug 7, 2025
·
Stayed 1 night
This was one of the cleanest hotels I’ve ever stayed at.
This was one of the cleanest hotels I’ve ever stayed at.
4
misty
May 22, 2024
·
Stayed 3 nights
Our room smelled of cigarette smoke when we walked in. The hotel was sold out so we tolerated it for the 3 day stay. The bathroom shower had hairs all over. Always love the Hyatt but this was a huge disappointment. Location was a plus.
Our room smelled of cigarette smoke when we walked in. The hotel was sold out so we tolerated it for the 3 day stay. The bathroom shower had hairs all over. Always love the Hyatt but this was a huge disappointment. Location was a plus.
8
Alexander
Oct 26, 2025
·
Stayed 2 nights
The front desk staff was amazing. I had hair all over my bed and there was a poop stain on the couch. The breakfast was awful. Even cheap hotels have better food. Dishes were sticky and dirty. The room looked nice and the bathroom/shower was beautiful.
The front desk staff was amazing. I had hair all over my bed and there was a poop stain on the couch. The breakfast was awful. Even cheap hotels have better food. Dishes were sticky and dirty. The room looked nice and the bathroom/shower was beautiful.
10
Alesia
Nov 17, 2025
·
Stayed 1 night
The room was clean, facilities looked great and modern. Staff was friendly and there was a nice spread for breakfast.
The room was clean, facilities looked great and modern. Staff was friendly and there was a nice spread for breakfast.
2
Judith
Jun 25, 2024
·
Stayed 1 night
My room was supposed to be a city view. We looked out at a brick wall. I walked into a unclean, wet hand towel. My husband then pulled out the sleeper sofa later and the sheets were used! Never changed!
My room was supposed to be a city view. We looked out at a brick wall. I walked into a unclean, wet hand towel. My husband then pulled out the sleeper sofa later and the sheets were used! Never changed!
10
John
Nov 23, 2025
·
Stayed 3 nights
Clean room
Clean room
8
Elyse
Sep 27, 2025
·
Stayed 1 night
The beds are amazing and comfortable. Breakfast in the morning is the best hotel breakfast I've ever had! My only complaints are with the room bathroom - chipped and peeling paint, peeling wallpaper, moldy/stained shower grout. But with its proximity to Gainbridge and a decent parking garage, we will definitely be back!!
The beds are amazing and comfortable. Breakfast in the morning is the best hotel breakfast I've ever had! My only complaints are with the room bathroom - chipped and peeling paint, peeling wallpaper, moldy/stained shower grout. But with its proximity to Gainbridge and a decent parking garage, we will definitely be back!!
2
shireka
Aug 25, 2025
·
Stayed 2 nights
The first room had yellow stains on the bed sheets and the pillows smelled awful. I asked for a different room which they gave me but that one was worser. You hear water running the whole 30mins i sat in the room. The room had a horrible smell. The bed was uncomfortable. I tried to sleep with a blanket i bought from home over my face but it was unbearable. I couldn’t breath in the room because it felt like I was getting sick from inhaling the smell of tge room. So bad that me and my fiance are now in the car trying to sleep until the morning. The elevators kept getting stuck on certain floors then one wouldn’t even leave the first floor.
The first room had yellow stains on the bed sheets and the pillows smelled awful. I asked for a different room which they gave me but that one was worser. You hear water running the whole 30mins i sat in the room. The room had a horrible smell. The bed was uncomfortable. I tried to sleep with a blanket i bought from home over my face but it was unbearable. I couldn’t breath in the room because it felt like I was getting sick from inhaling the smell of tge room. So bad that me and my fiance are now in the car trying to sleep until the morning. The elevators kept getting stuck on certain floors then one wouldn’t even leave the first floor.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable, with some great arena views and quieter options away from the main street. Several reviews note smaller layouts, very soft or worn mattresses, and significant street noise for front-facing rooms, plus a few lighting or layout quirks.
Related guest reviews
6
Brando
Nov 10, 2024
·
Stayed 1 night
Overall, we had a great stay. My only complaint is the beds. They are quite old; in certain areas, you can feel the springs, and they make a lot of noise when you move. It seems like people have been jumping on these beds for a long time.
Overall, we had a great stay. My only complaint is the beds. They are quite old; in certain areas, you can feel the springs, and they make a lot of noise when you move. It seems like people have been jumping on these beds for a long time.
8
karen
Sep 6, 2025
·
Stayed 1 night
Nice rooms but smaller then expected for price.
Nice rooms but smaller then expected for price.
8
Jeanne
Aug 29, 2024
·
Stayed 1 night
The hotel itself is beautiful and clean, but it is on a very busy street. The Gainbridge fieldhouse is directly across the street and draws thousands of people. The nightlife is very active in the area as well. We were keep up until 3am. My advice to anyone who stays here over the weekend is to stay on the backside of the hotel away from the main street. This hotel is 15 stories high and has plenty of rooms.
The hotel itself is beautiful and clean, but it is on a very busy street. The Gainbridge fieldhouse is directly across the street and draws thousands of people. The nightlife is very active in the area as well. We were keep up until 3am. My advice to anyone who stays here over the weekend is to stay on the backside of the hotel away from the main street. This hotel is 15 stories high and has plenty of rooms.
8
Scott Tyler
Jun 29, 2025
·
Stayed 1 night
Was there the night the Pacers lost in the Finals so it was a hectic scene and seemed fun and energetic. But even well after the game was over, the long straight street welcomed loud vehicles/motorcycles that ripped down the road like a drag race at all hours until the sun came up; the hotel didn't deflect any sounds of that nature. Room was very nice. Staff was extremely helpful. Breakfast was good. Lunch and dinner options around hotel were plentiful. Not a very busy atmosphere for a Monday.
Was there the night the Pacers lost in the Finals so it was a hectic scene and seemed fun and energetic. But even well after the game was over, the long straight street welcomed loud vehicles/motorcycles that ripped down the road like a drag race at all hours until the sun came up; the hotel didn't deflect any sounds of that nature. Room was very nice. Staff was extremely helpful. Breakfast was good. Lunch and dinner options around hotel were plentiful. Not a very busy atmosphere for a Monday.
8
Shawn
Sep 20, 2025
·
Stayed 1 night
The staff was awesome! No complaints and felt I got 5 star service from everyone. The bed was felt warn out all r the window kept ZERO noise out at night and the street was extremely loud. Also valet parking is extremely high and so it the regular parking. Seem like they might be gauging the guests.
The staff was awesome! No complaints and felt I got 5 star service from everyone. The bed was felt warn out all r the window kept ZERO noise out at night and the street was extremely loud. Also valet parking is extremely high and so it the regular parking. Seem like they might be gauging the guests.
10
Frank
Sep 30, 2024
·
Stayed 2 nights
Excellent location for Colts games. Plenty of restaurants and bars nearby. Nice and quiet room.
Excellent location for Colts games. Plenty of restaurants and bars nearby. Nice and quiet room.
8
Aaron
Apr 10, 2025
·
Stayed 1 night
Nice facilities. Lot to do around the area. The only thing i didn't like was the room lighting was confusing. There is a master switch that took some getting used too and there is no fan in the bathroom to conceal noise from other guests.
Nice facilities. Lot to do around the area. The only thing i didn't like was the room lighting was confusing. There is a master switch that took some getting used too and there is no fan in the bathroom to conceal noise from other guests.
6
Anne
Sep 8, 2025
·
Stayed 1 night
It’s close to a lot of dinning places. There is great opportunities to walk and explore the area. The hotel itself is just OK. I’ve stayed in nicer. I probably would never return here..
It’s close to a lot of dinning places. There is great opportunities to walk and explore the area. The hotel itself is just OK. I’ve stayed in nicer. I probably would never return here..
10
Brittany
Oct 15, 2025
·
Stayed 2 nights
Beautiful hotel! And very comfy beds!
Beautiful hotel! And very comfy beds!
10
Jarrod
Feb 10, 2025
·
Stayed 1 night
The room was very clean, the location of the hotel was perfect, and the bed was very comfortable. parking was easy the parking garage was next door and we entered the hotel from the garage. I highly recommend this hotel. Also the rooms were quiet.
The room was very clean, the location of the hotel was perfect, and the bed was very comfortable. parking was easy the parking garage was next door and we entered the hotel from the garage. I highly recommend this hotel. Also the rooms were quiet.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly and helpful, especially at the front desk and breakfast. Intermittent issues include slow or delayed check-in, inconsistent communication or refunds, and valet delays.
Related guest reviews
4
Sean
Sep 5, 2025
·
Stayed 1 night
We were promised a refund on the room due to being given one which had a bathroom which was under repair and subsequent issues occurred before finally being assigned a new room (after initially being told there were no other available ones). The refund has not occurred and the hotel itself never responded to a message regarding this. While the hotel is in a great location for access, being placed in a room that was essentially nonfunctional and the delay in finally being provided with an alternative is problematic as staff should have known the first room was not acceptable due to the work being done on it. The lack of additional communication has solidified that despite its location, this is not a place we would plan to return to. The ratings here reflect the specific initial room overall.
We were promised a refund on the room due to being given one which had a bathroom which was under repair and subsequent issues occurred before finally being assigned a new room (after initially being told there were no other available ones). The refund has not occurred and the hotel itself never responded to a message regarding this. While the hotel is in a great location for access, being placed in a room that was essentially nonfunctional and the delay in finally being provided with an alternative is problematic as staff should have known the first room was not acceptable due to the work being done on it. The lack of additional communication has solidified that despite its location, this is not a place we would plan to return to. The ratings here reflect the specific initial room overall.
10
Luz
Nov 17, 2024
·
Stayed 1 night
We just had a one night stay for a concert. It was very convenient to the location of the concert, and it was very clean, and staff was great and accommodating. We would stay again.
We just had a one night stay for a concert. It was very convenient to the location of the concert, and it was very clean, and staff was great and accommodating. We would stay again.
10
Michelle
Apr 4, 2025
·
Stayed 1 night
The staff at the front desk are amazing. So polite and helpful. Our room was nice and clean. Can’t wait to stay here again. It will be our go to hotel in Indy !!!!
The staff at the front desk are amazing. So polite and helpful. Our room was nice and clean. Can’t wait to stay here again. It will be our go to hotel in Indy !!!!
10
Jan
Sep 16, 2024
·
Stayed 2 nights
We came to Indianapolis for a Fever game and one room for Thursday night and two rooms booked for Friday night. We needed two rooms with two queen beds and one of our rooms got cancelled for Friday, so all they had left was a king. We took it, but by the time our other family members got there to check in they had a room with two queen beds, on the same floor, and right next to us!!! A big thanks to Payton for figuring it out for us!! AND she gave us Fever bracelets that she made herself!!! We will definitely be back!!!
We came to Indianapolis for a Fever game and one room for Thursday night and two rooms booked for Friday night. We needed two rooms with two queen beds and one of our rooms got cancelled for Friday, so all they had left was a king. We took it, but by the time our other family members got there to check in they had a room with two queen beds, on the same floor, and right next to us!!! A big thanks to Payton for figuring it out for us!! AND she gave us Fever bracelets that she made herself!!! We will definitely be back!!!
4
Mark
Oct 21, 2025
·
Stayed 1 night
It starts and ends at the desk. I was greeted by a receptionist on her phone, had to almlst beg to get any information from her, couldnt care a less. I noticed thereafter pretty much everytime you walked past the desk they were playing on there phones. Only one member of staff that was remotely helpful on the desk. The bedding and bath towels all smelled like they were damp. Greeat location, modern hotel let down by some really poor staff.
It starts and ends at the desk. I was greeted by a receptionist on her phone, had to almlst beg to get any information from her, couldnt care a less. I noticed thereafter pretty much everytime you walked past the desk they were playing on there phones. Only one member of staff that was remotely helpful on the desk. The bedding and bath towels all smelled like they were damp. Greeat location, modern hotel let down by some really poor staff.
8
Lisa
Aug 24, 2025
·
Stayed 1 night
We had an amazing stay. The only issue we had was the valet. We had alerted ballet via text at 10 AM went down to the valet. Stand stood there for 10 minutes before someone asked us our names then it took another 20 minutes for us to get our car people that came after us got their cars before we did.
We had an amazing stay. The only issue we had was the valet. We had alerted ballet via text at 10 AM went down to the valet. Stand stood there for 10 minutes before someone asked us our names then it took another 20 minutes for us to get our car people that came after us got their cars before we did.
10
Patricia
Sep 15, 2025
·
Stayed 1 night
Gainbridge Fieldhouse, parking, and restaurants all within walking distance of the hotel. The staff at the check-in counter was very professional and very knowledgeable.
Gainbridge Fieldhouse, parking, and restaurants all within walking distance of the hotel. The staff at the check-in counter was very professional and very knowledgeable.
10
Mark
Nov 8, 2025
·
Stayed 5 nights
The ladies working at breakfast were exceptional!
The ladies working at breakfast were exceptional!
10
Sherri
Apr 4, 2025
·
Stayed 1 night
The staff was excellence. Every one of them were so sweet, from front desk, bar area, and housekeeping. Will definitely come back!!!! Couldn't ask for a better place to stay.
The staff was excellence. Every one of them were so sweet, from front desk, bar area, and housekeeping. Will definitely come back!!!! Couldn't ask for a better place to stay.
6
Sara
Aug 16, 2025
·
Stayed 1 night
Very rude staff. I had to wait for them to finish their conversation while waiting to check in.I was still polite. The man who checked me in bluntly stated “I only need your ID”. I let him know I would be using a different payment method than I used for the reservation and tried to offer my card, not realizing I needed to swipe the card myself. He seemed to get very annoyed and rolled his eyes, acted like I was an idiot. It’s not what you say it’s how you say it and his delivery was awful. He should not be in customer service. The room was mediocre. Bed was comfortable. Sheets were very worn and pilled. The room itself was very clean and smelled very clean. The door had to be forced hard to shut. The shower grout was very dirty and smelled of mildew as soon as you turned on the water. Location is great! Literally steps away from Gainbridge Fieldhouse. Thats really the only thing I liked about this hotel. Valet employees were very nice but I don’t think they actually work for the hotel because you have the option to pay them directly or pay them through the hotel. I think the initial rude employee just ruined the entire stay for me and made me less than forgiving for the other issues.
Very rude staff. I had to wait for them to finish their conversation while waiting to check in.I was still polite. The man who checked me in bluntly stated “I only need your ID”. I let him know I would be using a different payment method than I used for the reservation and tried to offer my card, not realizing I needed to swipe the card myself. He seemed to get very annoyed and rolled his eyes, acted like I was an idiot. It’s not what you say it’s how you say it and his delivery was awful. He should not be in customer service. The room was mediocre. Bed was comfortable. Sheets were very worn and pilled. The room itself was very clean and smelled very clean. The door had to be forced hard to shut. The shower grout was very dirty and smelled of mildew as soon as you turned on the water. Location is great! Literally steps away from Gainbridge Fieldhouse. Thats really the only thing I liked about this hotel. Valet employees were very nice but I don’t think they actually work for the hotel because you have the option to pay them directly or pay them through the hotel. I think the initial rude employee just ruined the entire stay for me and made me less than forgiving for the other issues.
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AI-generated summary based on recent guest reviews
Location
Central downtown spot directly across from Gainbridge Fieldhouse, with easy walking to restaurants, bars, and venues. Some guests experienced late-night street noise.
Related guest reviews
10
Jonathan
Jul 28, 2025
·
Stayed 3 nights
Great location for anything in Downtown. Close to all the venues, restaurants, shopping and bars! Typical city noises... great deal!
Great location for anything in Downtown. Close to all the venues, restaurants, shopping and bars! Typical city noises... great deal!
10
Jessica
Sep 9, 2025
·
Stayed 1 night
If your going to gainbridge fieldhouse this is the only place you should stay, directly across the street - PERFECTION
If your going to gainbridge fieldhouse this is the only place you should stay, directly across the street - PERFECTION
10
Germaine
Jul 1, 2025
·
Stayed 1 night
Hotel was centrally located, and easy to navigate surrounded area.
Hotel was centrally located, and easy to navigate surrounded area.
10
Jessica
Sep 17, 2025
·
Stayed 1 night
Great location in heart of downtown Indianapolis
Great location in heart of downtown Indianapolis
10
Adrienne
Jun 27, 2025
·
Stayed 1 night
Right in the heart of downtown. Walking distance to St. Elmo’s Restaurant
Right in the heart of downtown. Walking distance to St. Elmo’s Restaurant
10
Cynthia
Jul 7, 2025
·
Stayed 1 night
Everything we wanted to do was within walking distance. Very nice and clean hotel. Would highly recommend this property.
Everything we wanted to do was within walking distance. Very nice and clean hotel. Would highly recommend this property.
10
Catherine
Jul 2, 2024
·
Stayed 1 night
We were attending a show at Gainbridge fieldhouse and this hotel was directly across the street. Perfect location as we parked our car in the hotel ramp and never had to take it out again until we checked out. Plenty of restaurant choices or nightlife options within walking distance and we didn't have to bother with parking issues or congestion before/after the show. The hotel is nice and we slept well; comfortable beds and quiet. If/when we come back to Indianapolis I would choose the same hotel.
We were attending a show at Gainbridge fieldhouse and this hotel was directly across the street. Perfect location as we parked our car in the hotel ramp and never had to take it out again until we checked out. Plenty of restaurant choices or nightlife options within walking distance and we didn't have to bother with parking issues or congestion before/after the show. The hotel is nice and we slept well; comfortable beds and quiet. If/when we come back to Indianapolis I would choose the same hotel.
8
Sarah
Mar 16, 2025
·
Stayed 1 night
We came for the Big 10 Men’s Basketball Tournament and it is literally a 1 minute walk across the street to Gainbridge Fieldhouse. Many dining options very close by. Hotel was clean and staff were very accommodating and friendly. We would stay here again.
We came for the Big 10 Men’s Basketball Tournament and it is literally a 1 minute walk across the street to Gainbridge Fieldhouse. Many dining options very close by. Hotel was clean and staff were very accommodating and friendly. We would stay here again.
10
Lane
May 12, 2025
·
Stayed 1 night
Great location for pacers game.
Great location for pacers game.
10
Kevin
Jun 14, 2024
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Stayed 1 night
Great location, right across the street from Gainbridge Fieldhouse. Lots of restaurants in walking distance. New, large rooms, pool and fitness facilities. Good breakfast. Will stay here again.
Great location, right across the street from Gainbridge Fieldhouse. Lots of restaurants in walking distance. New, large rooms, pool and fitness facilities. Good breakfast. Will stay here again.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often praised as generous and tasty with friendly staff. Others report inconsistent quality or cleanliness, slow bar or room-service, and occasional closures for private events.
Related guest reviews
8
dylan
May 31, 2025
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Stayed 1 night
Excellent location close to Gainbridge for Fever game! Parking is pricy and a confusing system to newbies. Staff was friendly. Pivot bar was very delicious. We ordered it late at night. It took over an hour for two meals, we ended up having to go get it ourselves. Everything was very clean and comfortable. Overall would absolutely recommend, especially if you’re going to a W/NBA game across the street! The breakfast was also delicious.
Excellent location close to Gainbridge for Fever game! Parking is pricy and a confusing system to newbies. Staff was friendly. Pivot bar was very delicious. We ordered it late at night. It took over an hour for two meals, we ended up having to go get it ourselves. Everything was very clean and comfortable. Overall would absolutely recommend, especially if you’re going to a W/NBA game across the street! The breakfast was also delicious.
10
Andrew
Sep 30, 2025
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Stayed 1 night
Staff was very helpful, delicious breakfast, great ambience, nice pool. Will definitely be back.
Staff was very helpful, delicious breakfast, great ambience, nice pool. Will definitely be back.
10
Aubrie
Nov 2, 2025
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Stayed 2 nights
Room was very clean. Breakfast was a very pleasant suprise. Full breakfast with amazing staff.
Room was very clean. Breakfast was a very pleasant suprise. Full breakfast with amazing staff.
10
Mandy
Jul 31, 2025
·
Stayed 1 night
Incredible hotel with friendly staff, a huge breakfast, and fantastic location. We will be back again, for sure! Very impressed!
Incredible hotel with friendly staff, a huge breakfast, and fantastic location. We will be back again, for sure! Very impressed!
8
Alexander
Oct 26, 2025
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Stayed 2 nights
The front desk staff was amazing. I had hair all over my bed and there was a poop stain on the couch. The breakfast was awful. Even cheap hotels have better food. Dishes were sticky and dirty. The room looked nice and the bathroom/shower was beautiful.
The front desk staff was amazing. I had hair all over my bed and there was a poop stain on the couch. The breakfast was awful. Even cheap hotels have better food. Dishes were sticky and dirty. The room looked nice and the bathroom/shower was beautiful.
10
Tina
Aug 17, 2025
·
Stayed 3 nights
Great location for our trip. We came for a FEVER game and our room looked straight at Gainbridge House. Easy to get to the game. The room was comfortable. The hotel was very clean. The breakfast that was included was one of the best we have had. Every single staff member was excellent. Very polite and helpful. We will definitely use this hotel again.
Great location for our trip. We came for a FEVER game and our room looked straight at Gainbridge House. Easy to get to the game. The room was comfortable. The hotel was very clean. The breakfast that was included was one of the best we have had. Every single staff member was excellent. Very polite and helpful. We will definitely use this hotel again.
6
Jennifer
May 25, 2025
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Stayed 2 nights
Great location to Gainbridge Fieldhouse. Valet service amazing. Breakfast was bad-powder eggs, cold potatoes, etc. Restaurant was excellent, Pier 48. Room ok, no water pressure in bathroom, shower drain clogged, towels hard and smelly.
Great location to Gainbridge Fieldhouse. Valet service amazing. Breakfast was bad-powder eggs, cold potatoes, etc. Restaurant was excellent, Pier 48. Room ok, no water pressure in bathroom, shower drain clogged, towels hard and smelly.
4
Mark
Oct 18, 2024
·
Stayed 2 nights
Not quite the hotel I would expect from a hotel that had the Hyatt name. The breakfast buffet floor of the buffet was sticky, walking on the floor made our shoes sticky. The plates and cutlery were not very clean. The staff were not polite. For example, my wife asked the bartender a question, the bartender answered with a terse "NO" and moved on.
Not quite the hotel I would expect from a hotel that had the Hyatt name. The breakfast buffet floor of the buffet was sticky, walking on the floor made our shoes sticky. The plates and cutlery were not very clean. The staff were not polite. For example, my wife asked the bartender a question, the bartender answered with a terse "NO" and moved on.
6
Natalie
Aug 27, 2025
·
Stayed 6 nights
Everything was great except restaurant/bar/room service cheated us out of $44. We arrived on Sunday Room service open till 10pm ordered at 8:55pm didn’t get a call till 10:40 stating bar/room service had closed early and they would refund my money. Waited all week for refund while staying there asked about it several times. It’s now two weeks I’m home from vacation still no refund.
Everything was great except restaurant/bar/room service cheated us out of $44. We arrived on Sunday Room service open till 10pm ordered at 8:55pm didn’t get a call till 10:40 stating bar/room service had closed early and they would refund my money. Waited all week for refund while staying there asked about it several times. It’s now two weeks I’m home from vacation still no refund.
8
MICHAEL
Jul 29, 2025
·
Stayed 1 night
We pick that hotel, because it had a bar in a restaurant. I was unaware that people were able to rent that space out. Had I have known that I would not have stayed. I chose that particular hotel so we could have some food and drinks after the race. Never again!
We pick that hotel, because it had a bar in a restaurant. I was unaware that people were able to rent that space out. Had I have known that I would not have stayed. I chose that particular hotel so we could have some food and drinks after the race. Never again!
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AI-generated summary based on recent guest reviews
10
HARRIET
2 weeks ago
·
Stayed 4 nights
Extremely convenient to the arena. Great breakfast, lounge/restaurant. There’s a great southern restaurant attached to the property. Staff is great, rooms are comfy.
Extremely convenient to the arena. Great breakfast, lounge/restaurant. There’s a great southern restaurant attached to the property. Staff is great, rooms are comfy.
10
Lara
2 weeks ago
·
Stayed 1 night
Best place to stay for the Fever games!!! Plus the valet is the best.
Best place to stay for the Fever games!!! Plus the valet is the best.
10
Kristi
2 weeks ago
·
Stayed 3 nights
Everything was great! The staff were friendly, the rooms were clean, and the location was prime!!! We did not end up using the pool because it was more of a lap pool and no hot tub. We would highly recommend staying here!
Everything was great! The staff were friendly, the rooms were clean, and the location was prime!!! We did not end up using the pool because it was more of a lap pool and no hot tub. We would highly recommend staying here!
10
Aaron
3 weeks ago
·
Stayed 2 nights
Perfect location, great staff
Perfect location, great staff
10
Doug
3 weeks ago
·
Stayed 1 night
This was a great hotel that is directly across from Gainbridge Arena. We stayed to attend a concert at the arena and the proximity was awesome. Staff was incredibly helpful from check in to check out. We valet parked the car and had to store our luggage at hotel until after the concert was over. I requested our vehicle on the last song and when we exited the venue our car was ready to go. Picked up our luggage and within five minutes we were on the road home. There is a wonderful patio area to have drinks and order food that has tons of seating. The bar area was also very inviting. Breakfast was included in our room and had a lot of variety. If you have an event at Gainbridge Arena, this is the perfect place to stay.
This was a great hotel that is directly across from Gainbridge Arena. We stayed to attend a concert at the arena and the proximity was awesome. Staff was incredibly helpful from check in to check out. We valet parked the car and had to store our luggage at hotel until after the concert was over. I requested our vehicle on the last song and when we exited the venue our car was ready to go. Picked up our luggage and within five minutes we were on the road home. There is a wonderful patio area to have drinks and order food that has tons of seating. The bar area was also very inviting. Breakfast was included in our room and had a lot of variety. If you have an event at Gainbridge Arena, this is the perfect place to stay.
FAQs about Hyatt Place Indianapolis Downtown
Is parking available at the property?
Yes, parking is available on-site. Covered self-parking is offered at a fee of USD 52.00 per night, while covered valet parking is available for USD 58.00 per night, which includes in/out privileges. Reservations are not required.
What type of breakfast is offered and what are the serving hours?
A complimentary full breakfast is served daily. Specific serving hours are not mentioned.
Does the property allow pets?
Yes, pets are allowed at the property with a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
The standard check-in time is 15:00, and check-out is at 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Specific details regarding bathrooms and pool access features are not provided.
What is the location of the property in relation to key landmarks?
The property is located in downtown Indianapolis, just steps from Gainbridge Fieldhouse and 6 minutes on foot from the Indiana Convention Center. It is approximately 0.6 miles from Lucas Oil Stadium and 1.2 miles from Old National Centre.
Does the property have a swimming pool?
Yes, there is an indoor swimming pool available for guests. The operational hours are not specified, and seasonal availability is not mentioned.
What are the hotel's policies for guests staying with children?
Children are allowed at the property. Specific details regarding the minimum age for children to stay for free are not provided.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-14: NO DATA
- 2026-09-15: NO DATA
- 2026-09-16: 195.918586738739USD
- 2026-09-17: 185.9212155731201USD
- 2026-09-18: 186.98380013114928USD
- 2026-09-19: 280.25706020301817USD
- 2026-09-20: 274.79066412986754USD
- 2026-09-21: 156.7165617805481USD
- 2026-09-22: 407.87299190673826USD
- 2026-09-23: 185.97041859695435USD
- 2026-09-24: 188.1514474093628USD
- 2026-09-25: 337.0443761953735USD
- 2026-09-26: 609.8996215963745USD
- 2026-09-27: 177.07354684631346USD
- 2026-09-28: 168.08156216377256USD
- 2026-09-29: 200.9472801786041USD
- 2026-09-30: 181.3924065407562USD
- 2026-10-01: 127.67650214054107USD
- 2026-10-02: 143.35398730960844USD
- 2026-10-03: 229.7853238959503USD
- 2026-10-04: 126.69396495002746USD
- 2026-10-05: 164.92673964736937USD
- 2026-10-06: 171.48431931602477USD
- 2026-10-07: 165.89847295272827USD
- 2026-10-08: 163.8713752896881USD
- 2026-10-09: 210.36120632537842USD
- 2026-10-10: 450.3606658895874USD
- 2026-10-11: 155.8914337627411USD
- 2026-10-12: 148.79575545547485USD
- 2026-10-13: 189.27093066818236USD
- 2026-10-14: 173.09220510276793USD
- 2026-10-15: 167.86356494400025USD
- 2026-10-16: 272.01305305603023USD
- 2026-10-17: 329.6159170930481USD
- 2026-10-18: 161.97910166046142USD
- 2026-10-19: 224.75689460975644USD
- 2026-10-20: NO DATA
- 2026-10-21: NO DATA
- 2026-10-22: NO DATA
- 2026-10-23: 305.1063658740234USD
- 2026-10-24: 157.08797945259093USD
- 2026-10-25: 126.69396495002746USD
- 2026-10-26: 137.48032791122435USD
- 2026-10-27: 162.75037754981994USD
- 2026-10-28: 210.015710933609USD
- 2026-10-29: 188.4537624810028USD
- 2026-10-30: 230.88934535987852USD
- 2026-10-31: 233.54273376724242USD
- 2026-11-01: 131.81181905906678USD
- 2026-11-02: 140.3631690025711USD
- 2026-11-03: 163.9441936517334USD
- 2026-11-04: 158.05973036819458USD
- 2026-11-05: 219.83032297920226USD
- 2026-11-06: NO DATA
- 2026-11-07: 381.0428330754089USD
- 2026-11-08: 168.96487443023682USD
- 2026-11-09: 145.76176563343049USD
- 2026-11-10: 179.63249151107786USD
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: 643.5112391378784USD
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a smoke detector
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Covered self parking fee: USD 52.00 per night
- Covered valet parking fee: USD 58.00 per night (in/out privileges)
- Pet fee: USD 75.00 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business Center
Room Service
Valet Parking
Services
Business Center
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
ATM / Cash Machine
Luggage Storage
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
General
Room Service
Restaurant
Non-Smoking Rooms
Activities
Swimming pool
Pool Indoor
Outdoor heated pool
Pool (Indoor)
Terrace
Fitness Center (nearby)
Parking
Parking
Valet Parking
Electric Car charging station
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi