The Garden Hotel & Resort

They made my Mother’s Day weekend the best ever… thanks for everything

Beware .. the pictures on the websites are misleading.. the “resort” is well located on the main road, it is 4 buildings lined next to one another .. each have their own exotic name and own small pool .. they have a restaurant on site .. the building we stayed in is the “adult only” .. last building of the “resort”.. I loved it because they were no screaming and yelling kids jumping in the pool and running around .. all the room are pool view.. that is were the good part stops.. there are no mobility accessible room in the adult only building .. seriously !!??? .. anyhow, the room was quite basic, bed and pillows mehhh.. ac was loud and cool which was perfect because it blocked all outside noise including that of the rooms next to you .. if you end up being next to load neighbors, like we did on our first night , you will be screwed.. the walls are paper thin and you will hear everything, from loud conversations to their TV and or music .. thank God they left the following day and we were able to enjoy some quietness .. will I come back ? NO!.. I thought I had booked a room in a resort , turns out it was just a regular hotel set up differently, but not the upscale resort as pictured on their website , regardless of what other amenities is advertised like that little car than can take you downtown for free .. still, what they picture on their website is not what you will see when you show up at check-in..

All around excellent

We stayed 5 hours. Checked in and then checked out 5 hours later. Adult building 2 bedroom accommodation - feet were black from dirty floor, toilet paper dispenser was broken so toilet paper roll kept falling on the floor. No one fixed it after we showed housekeeper the problem and were told they would fix it. TV remote didnt work and no one fixed it when they said they would. Most disappointing was the security. Our bolt lock didnt block anyone from coming into our room with the code. I understand the code is the same code for anyone occupying that room. So the previous occupants, could come back if they wanted. I tested the dead bolt lock only to learn that anyone having the code can access the room even with the dead bolt lock engaged. Lastly, anyone from the street can come to my room door and knock. No security as anyone can access the hotel!!! I felt very unsafe and checked out but was charged for one night stay which I am going to fight for a refund. I simply checked in, left, came back, used the toilet, and left when I felt unsecure. I didnt use the bed or shower. If the room was secure, I would have tolerated the dirty floor and asked them to wet mop it. And I would have made sure they fixed the toilet paper dispenser and tv remote. I had to find another hotel at 10:30PM so was charged for the new hotel and this one. WRONG!!!!

The room was very clean and updated but lacked counter/storage space. Very welcoming for our dog. Beyond control of hotel, but the area is not very accommodating to walk/potty the dog.