Laundry service
Elevator / Lift
Business Center
Multilingual Staff
Meeting Rooms
Ballroom
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Based on 1,000 verified reviews
AI-generated summary based on recent guest reviews
At Best Western Plus The Charles Hotel, guests like the friendly staff, good free breakfast, and convenient spot near I-70 and historic St. Charles, while others cite dated rooms, maintenance problems, and inconsistent cleanliness with musty odors and damp carpets.
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Keith
Feb 15, 2026
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Stayed 1 night
Jan
Feb 15, 2026
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Stayed 1 night
Richard
Feb 10, 2026
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Stayed 1 night
Bruce
Feb 7, 2026
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Stayed 1 night
Kathy
Feb 2, 2026
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Stayed 2 nights
When you stay at Best Western Plus The Charles Hotel in St. Charles, you'll be in the historical district, within a 5-minute drive of Ameristar Casino St. Charles and Hollywood Casino Amphitheatre. This hotel is 0.6 mi (0.9 km) from Historic Main Street and 0.7 mi (1.1 km) from Frontier Park.
Ameristar Casino St. Charles(0.6 miles)
St Charles Convention Center(0.7 miles)
Historic Main Street(0.7 miles)
Frontier Park(0.7 miles)
Lewis & Clark Boathouse and Nature Center(0.8 miles)
SSM Health St. Joseph Hospital(1 miles)
Free self-parking is available on-site, but it is limited.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Pets are allowed with a fee of USD 25 per pet, per night, with a maximum charge of USD 125. Service animals are exempt from fees.
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee of USD 25, subject to availability.
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
The hotel is located in the historical district, within a 5-minute drive of Ameristar Casino St. Charles and Hollywood Casino Amphitheatre. It is 0.6 mi from Historic Main Street and 0.7 mi from Frontier Park.
Yes, there is an indoor swimming pool available for guests.
Children are allowed to stay at the property, and kids under the age of 21 can stay for free.
The property offers rollaway beds for a fee of USD 10 per night, and advance request is required. Cribs are not mentioned.
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