Name: Quality Inn & Suites Middletown - Newport
Address: 936 West Main Street, Newport East, Middletown, Rhode Island, United States of America, Newport East, Newport County, US
Price range: $101–$366 per night
Rating: 7.45

What guests think

At Quality Inn & Suites Middletown - Newport, travellers repeatedly praise friendly staff, convenient access to Newport, and the indoor pool, while many also report dated spaces, odd room layouts, hallway noise, and inconsistent cleanliness.

Breakfast feedback ranges from very good to disappointing. Rooms are often outdated with small or awkward bathrooms, thin walls, and doors that slam, though some areas show recent refresh. Service is usually kind and helpful, but several guests cite surprise $5 facility fees and uneven problem resolution. Expect a convenient budget base near Newport with trade-offs in condition and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and some rooms with jacuzzis are popular, but several guests report cold air, cleanliness issues, or broken features. Parking is generally easy and free.

Related guest reviews

8

Francis

Jul 24, 2025

·

Stayed 1 night

All was good, pool was nice, had a quiet stay. Had one small issue with shower but did not impact stay.

10

Terran

Jan 8, 2025

·

Stayed 2 nights

The jacuzzi tub (only in some rooms) was comfortable and spacious for two people; the jets were strong and the water was plenty hot. In addition the hotel has a nicely heated pool inside a glass greenhouse, so you can enjoy some sun even on very cold days. The prices in the winter were very reasonable and it's a great place to go and be warm for a while; I would go back. The free breakfast had pretty good hot sausages and eggs in addition to the usual cold and make-your-own food. The only drawback is that the room layout is a bit awkward; there was no closet, and there was really no suitable table or other surface for two people to eat a meal together in the room. Overall it was a very positive experience in spite of that.

10

Buffy

Jul 22, 2025

·

Stayed 1 night

This was a great location and made our trip to visit Newport complete. Our hotel slept eight people! The hotel was clean, the towels the pool and the space was great for our group. The pool was clean too! The breakfast was good and we all left full!

4

Jennifer

May 23, 2024

·

Stayed 1 night

The property is well positioned at the center of town and close to many local businesses in the area. However, we had a bad experience as the pool had yellow stains inside the pool (afraid that it must have been some type of algae) as we developed itchy skin. Breakfast was reasonable, although options were limited. Wish there would have been more of a full continental breakfast.

8

Inna

Aug 24, 2024

·

Stayed 1 night

Average condition, poor breakfast choices, nice pool, free parking

6

Jun

Apr 7, 2024

·

Stayed 1 night

I would have given this place 4 stars, if it wasn't for the fact that cold air was leaking through the fully closed sliding door and got cold at night time. Otherwise, the pleasant surprise is the option to log into Netflix account despite small screen. The swimming pool in a sunroom setting looks great and hope they fix the leakage issue.

10

Emanuel

Apr 13, 2024

·

Stayed 1 night

Loved the pool

10

Amy

Feb 15, 2024

·

Stayed 1 night

Check in was easy, room is ok, there was standing water in our tub. Pool was nice.

8

Ross

Aug 14, 2023

·

Stayed 1 night

Pool was clean and in good condition

6

Catia

Feb 18, 2024

·

Stayed 2 nights

We rented a deluxe room room was kind of dirty no shampoos used bar soaps. Cetepide in the jacuzzi other bugs around the jucuzzi. Pool was cold and area was freezing .

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Cleanliness

Clean rooms are mentioned frequently, but many reviews cite odors, dirty hallways, pests, and maintenance grime. Overall cleanliness feels inconsistent across wings and stays.

Related guest reviews

2

Sean

Feb 18, 2024

·

Stayed 1 night

Found bed bugs and when I reported to staff I was not offered a resolution. I left and paid 3 times as much for a last minute check in at a hotel at 11pm. No refund. No offer to fix. Never again.

2

MICHAEL

Sep 1, 2025

·

Stayed 2 nights

Room in the lower level smelled of mold and mildew. Had to switch to upper level which wasn’t that much better. Will not stay at this location again.

10

Buffy

Jul 22, 2025

·

Stayed 1 night

This was a great location and made our trip to visit Newport complete. Our hotel slept eight people! The hotel was clean, the towels the pool and the space was great for our group. The pool was clean too! The breakfast was good and we all left full!

8

Brenda

Oct 14, 2024

·

Stayed 2 nights

The room itself was very clean and spacious. Nice bathroom facilities. But the hallways and doors leading up to the room were dirty, scuffed, chipped, and just looked 'beat'. New paint job and repair work on trim and doors needed! Trash was left in the hallway for over a day before being picked up.

4

Tarana

Jul 21, 2024

·

Stayed 2 nights

There was a leak in the bathroom, the hallways and lobby smelled terrible, and you could clearly hear all activity in the hallway.

4

Sabrina

Dec 19, 2023

·

Our room must have not been used in a long time or it was not cleaned well. There was dust all over the knobs and the bathroom. The bathroom Floors had debris as well as the toilet.

10

Elieser

Nov 5, 2023

·

Stayed 2 nights

Always a great stay here! Rooms were super clean

10

Kenneth

Oct 17, 2024

·

Stayed 2 nights

We had a very pleasant stay at this Quality Inn. Friendly staff, the room was clean, comfortable bed, and copious amounts of hot water - also great coffee and a good selection of breakfast choices. recommended!

4

Leslie

Sep 1, 2025

·

Stayed 3 nights

Rooms were clean but building needs renovation. Weird odors. Limited hot water

4

Rhonda

Jul 20, 2024

·

Stayed 3 nights

The first night we had a live cockroach on our sink but no offer to move us. They said they would spray the next day. The next day two more dead bugs in our room and no offer to move us. The next night we found a panty liner on the edge of the pool; they came to clean this up quickly. While the employees seemed kind and grossed out, it didn’t seem to matter. We spent so much money for this room for the Fourth of July weekend, nearly $900. In transparency, we just received notice that we will be refunded a small portion of our stay, 25 percent (insufficient). Save your money and stay elsewhere as it is not clean, it is loud (paper thin walls), and the hotel is not quick to respond.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often dated with odd layouts and very small bathrooms; thin walls and slamming doors cause hallway noise. Comfort and upkeep vary, with some refreshed elements but worn or damp rooms and aging furnishings reported.

Related guest reviews

6

Focrun

Dec 16, 2024

·

Stayed 2 nights

This hotel is as good as it gets for the price point. If you are just staying in your room to shower and sleep, this is a good option. The rooms are outdated, the toilet takes like five minutes to flush, and the microwave is probably from 20 years ago. The breakfast options are slim and the same every day. We were in a non-smoking room but the halls smelled like cigarettes every day.

8

Samantha

Aug 16, 2023

·

Stayed 3 nights

The hotel looks like it’s midway through a reno which is something that really should be disclosed. Some parts look really nice. Our room you could tell was in process of being renovated. It was the most unusual layout I’ve ever seen, the bathroom was TINY for what was supposed to be a multiple bed “suite”. The room was also outdated. Sitting area was way too small for a “suite” only two people could sit in a room that had enough beds for 8+. The pool is VERY outdated and the pool walls need to be cleaned. Lobby and breakfast areas are immaculate, which is what lead me to conclude that they have to be in between a reno. Front desk staff however were really friendly, welcoming, and helpful!

8

Sophia

Oct 24, 2024

·

Stayed 3 nights

The property is definitely pretty old, and it shows in some areas of the hotel. It’s still a very nice place to stay, though beware the walls are incredibly thin and the doors slam shut very loudly. This didn’t impede my sleeping, but it was a very noticeable quirk. I would still recommend this place, as the staff were very lovely and it was in a convenient location. I had a great time staying here.

8

THOMAS

Sep 4, 2025

·

Stayed 2 nights

Reasonably priced. Room was clean and spacious although the bathroom was a little cramped. The free breakfast was fine. The hotel location is in a bit of an industrial area. Our room looked out on the Home Depot parking lot. But it is less than 10 minutes from downtown Newport without the Newport prices.

6

Marcia

Oct 15, 2024

·

Stayed 4 nights

Doors cannot be opened or closed quietly, so there is a lot of noise in the morning as all movement in the hallway you are in as others open and close doors.

8

Laurie

Apr 8, 2023

·

Stayed 2 nights

When we checked in, the room temperature was way too hot. It took hours of AC and opening the window to cool it off to a normal temperature. This was a strangely-laid-out room. Very small space for toilet and bathtub. Whirlpool next to the windows, an unfinished closet, but beds were comfortable.

6

Beth

Aug 18, 2023

·

Stayed 1 night

Beds were old and very worn out. Bathroom door would not close Not sure I will ever stay in a Quality Inn again

6

Gertraud

Aug 3, 2025

·

Stayed 2 nights

The place was ok to stay for a weekend. The room and the bathroom was small, but okay for a weekend stay. The staff was very friendly and helpful! The included breakfast was pretty plain and the coffee was terrible. The beds however were comfortable and everything was clean!

6

Kathleen

Sep 17, 2025

·

Stayed 1 night

It was a weird room set up so the bedside table was closer to the middle of the bed, the tub/ shower was on a platform not really wide enough to feel safe, and only 3 hangers in the room. It was clean and staff were great but it was too expensive for what I got.

6

Ian

Jan 26, 2024

·

Stayed 2 nights

The room had a lot of wear on the furniture, walls, and door. It was also a very basic room with the bare minimum furniture (bed, dresser, tv, desk, and chair). The location was decent and there was plenty of parking.

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Service

Staff are widely described as friendly and helpful, with smooth check-in. However, some guests report surprise $5 facility fees, billing disputes, and uneven resolution of issues.

Related guest reviews

4

Derek

Jan 2, 2023

·

Stayed 1 night

Our room was wonderful, though it needed some physical wall repairs in the bathroom. We had a private jacuzzi, which was wonderful!!! However, upon returning from our business trip, we found " resort fees" added to the bill. I spoke with the hotel manager, and she justified the fee and said it could have been higher. When I suggested they simply raise their rates to reflect the actual room cost, I was given a series of justifications that left me not needing to stay at Quality Inn and Suites in the future. Overall, for a $5 fee, they have lost a business customer.

10

Marguerite

Jul 19, 2025

·

Stayed 1 night

It is one of the nicer places we’ve stayed recently. Staff is very friendly and helpful. Check in was easy and welcoming. Room was very good. Free breakfast was very good too

2

Angelica

Aug 10, 2024

·

Stayed 1 night

Miscommunication from staff at check in, ended up having to spend an additional $313 on top of the $430 for 1 night. Hotel quality was poor, little to no toiletries provided in the bathroom. The door in the room is padlocked and broke due to the chain being rusted. Overall disappointed with my stay here.

2

Zachary

Aug 11, 2024

·

Stayed 2 nights

We booked and paid (over $700) for a suite advertising a separate area of the room. Upon checking in, we were given a normal room (under $300) and was told they don’t even have suites at this location. They refused to refund the difference between their single room and suite prices. We checked in after 9pm and could not find another hotel. Hotel was disgusting.. Avoid this place at all costs

10

Gitalia

Mar 16, 2025

·

Stayed 3 nights

The stay was amazing and staff was also very helpful and nice!

6

Wendy

Aug 19, 2024

·

Stayed 2 nights

The breakfast was cold. We were charged an additional five dollars a day for a hotel fee. I booked through a third-party and I showed the manager what I was supposed to pay and she said oh well too bad that’s what it is. I would not recommend staying at this hotel

10

Barbara

May 4, 2025

·

Stayed 2 nights

Very helpful,proffesional staff members

10

Kylie

Mar 1, 2025

·

Stayed 1 night

Staff were super friendly and helpful!

10

Sheina

Jul 8, 2025

·

Stayed 2 nights

Front desk was super kind and welcoming, allowed us an early check in by about 30mins, room was great; place was great!

10

Melissa

Oct 30, 2023

·

Stayed 4 nights

The hotel staff here is exceptional!!

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AI-generated summary based on recent guest reviews

Location

Convenient base for Newport with easy access to beaches, shopping, and dining; typically a short drive. Surroundings lean commercial or industrial rather than scenic.

Related guest reviews

10

Herbert

Oct 26, 2024

·

Stayed 1 night

Good place plenty of parking and near Newport, fast food, retail stores and gas stations

8

stewart

Oct 28, 2025

·

Stayed 3 nights

Convenient location for touring Newport (about 12 minutes away except in rush hour). Friendly, helpful staff, free parking, comfortable beds

8

Silviu

Oct 25, 2024

·

Stayed 2 nights

Quiet and close to the places we wanted to reach in Newport.

8

THOMAS

Sep 4, 2025

·

Stayed 2 nights

Reasonably priced. Room was clean and spacious although the bathroom was a little cramped. The free breakfast was fine. The hotel location is in a bit of an industrial area. Our room looked out on the Home Depot parking lot. But it is less than 10 minutes from downtown Newport without the Newport prices.

8

Maryellen

Sep 21, 2024

·

Stayed 2 nights

The hotel was conveniently located to the areas we chose to visit-beach, restaurants and the Newport , RI area in general. It was located off the highway which limited noise from road.

8

Quinn

Oct 30, 2023

·

Stayed 2 nights

Convenient location for additional necessities.

8

Gina

Nov 12, 2024

·

Stayed 4 nights

I liked that it was close to shopping and food but out of the way. Easy parking didn’t have to fight for a spot. We enjoyed our stay.

6

Heddy

Oct 19, 2024

·

Stayed 2 nights

close to newport

8

Brian

Jun 26, 2023

·

Stayed 2 nights

it was close to the venue i was attending and close to Newport Beach

10

maria

Dec 10, 2023

·

Stayed 1 night

Great location, great price.

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Dining

Free breakfast is frequently noted, ranging from great with good variety to plain or poor. Coffee feedback is mixed.

Related guest reviews

8

NIRAV

Sep 17, 2024

·

Stayed 2 nights

The breakfast is awesome.

8

Patricia

May 20, 2025

·

Stayed 2 nights

This was the third time we stayed here. It's okay. The hot breakfast was terrible.

10

Buffy

Jul 22, 2025

·

Stayed 1 night

This was a great location and made our trip to visit Newport complete. Our hotel slept eight people! The hotel was clean, the towels the pool and the space was great for our group. The pool was clean too! The breakfast was good and we all left full!

8

Inna

Aug 24, 2024

·

Stayed 1 night

Average condition, poor breakfast choices, nice pool, free parking

10

Roger

Oct 20, 2024

·

Stayed 1 night

Breakfast was ok, not great.

10

Ben

May 28, 2025

·

Stayed 2 nights

Nice room. Good breakfast. Fine staff.

10

Milamin

Oct 13, 2025

·

Stayed 2 nights

Friendly staff good breakfast.

10

Kenneth

Oct 17, 2024

·

Stayed 2 nights

We had a very pleasant stay at this Quality Inn. Friendly staff, the room was clean, comfortable bed, and copious amounts of hot water - also great coffee and a good selection of breakfast choices. recommended!

6

Jing

Apr 10, 2023

·

The hotel is clean. Front desk staff were friendly, but the breakfast serving team were different. They didn't make enoug food for the morning. When I asked them to bring in more, the staff refused, with the reason that preparison requires a lot of time, so when finished, the breakfast time would be passed. Also, the breakfast did not taste good.

6

Cynthia

Aug 5, 2024

·

Stayed 1 night

For $200 a night I expected more. The hotel was old and needed updating . It was clean but you could see repairs that desperately need to.done. It detracted from the look of the hotel. Breakfast was awful. Processed eggs ect.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$84
February	$85
March	$90
April	$104
May	$154
June	$176
July	$221
August	$234
September	$186
October	$160
November	$90
December	$81

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $160	17	18	19 $366
20 $156	21 $149	22 $149	23 $148	24 $171	25 $344	26 $330
27 $149	28 $141	29 $141	30 $141

Su	Mo	Tu	We	Th	Fr	Sa
				1 $134	2 $315	3
4 $134	5 $127	6 $134	7 $129	8 $129	9 $315	10
11 $201	12 $115	13 $115	14 $115	15 $115	16 $232	17
18 $115	19 $101	20 $101	21 $101	22 $101	23 $211	24
25 $101	26 $101	27 $101	28 $101	29 $101	30 $111	31

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Room, 1 Queen Bed, Accessible

Deluxe Room, 2 Queen Beds

Room, 1 King Bed (Upgrade)

Standard Room, 1 King Bed

Deluxe Room, 1 King Bed

Standard Room, 2 Double Beds

Suite, Multiple Beds (2 Queen Beds, Sofa Bed)

Suite, Multiple Beds

Room, 1 Queen Bed

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Quality Inn & Suites Middletown - Newport

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Prices for upcoming dates