Name: Pell Hotel JdV by Hyatt
Address: 425 East Main Road, Newport East, Middletown, Rhode Island, United States of America, Newport East, Newport County, US
Price range: $111–$753 per night
Rating: 9.3

What guests think

Travellers describe The Pell, Part of JdV by Hyatt as a modern, clean, good‑value base near Newport with friendly staff, comfortable rooms, and an on‑site restaurant, though noise and the lack of an elevator are recurring drawbacks.

Many appreciate the short drive to Newport attractions and easy parking, but note the immediate area is a busy commercial road lacking walkable charm. The gym and varied lounge areas earn compliments, and several guests highlight thoughtful touches like lobby fireplaces and outdoor seating. Overall, it suits travelers who prefer updated style and easy access by car.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Renovated common spaces (lobby, lounges, backyard) and a well‑equipped gym get praise, and parking is easy. The major limitation noted repeatedly is the lack of an elevator.

Related guest reviews

10

Casey

Sep 11, 2025

·

Stayed 1 night

The Pell is an adorable remodel of an old motel. The lobby, sitting areas, bar and restaurant are lovely, comfortable and modern. The rooms are minimalistic, clean and comfortable. The sheets are amazing, crisp and smooth. The toiletries smell great and the water is soft. The Gym is well equipped with new Peletons, treadmills and dumbbells. It is bright and spacious enough. The staff all went out of their way to be helpful and kind finding paying cards for us and a phone charger to borrow while I was there. We enjoyed the bar staff and the quality of the food for evening snack and breakfast. And all reasonably priced.

10

Philippe

Aug 7, 2025

·

Stayed 4 nights

When staying downtown Newport is prohibitive this property is a great and practical alternative with free parking. This property was beautifully renovated by Hyatt and it is really a hidden gem once you get there. It is 10 minutes away from the action by car, you have all the typical close suburbia retail options nearby too. The rooms are big, well appointed, great beds and linens, great bathrooms as well. A lot of nicely appointed common spaces to hang out in and work. Finally the staff is very nice and helpful. One caveat, there is no elevator so getting up the stairs with suitcases can be challenging for some but on arrival the desk agent took ours up for us. Great stay thanks!

10

Kimberly

Jul 21, 2025

·

Stayed 1 night

Nice hotel. Very clean. Restaurant was good but a little pricey. We stayed here on our way to the Gilded Homes. So, pretty convenient. Would stay here again. oh, btw, there is no elevator. So, if that's an issue, request a 1st floor room.

10

Alexandria

Jul 17, 2025

·

Stayed 1 night

The staff were all so kind to my kids and made sure we all had a great stay. We enjoyed the many common areas for gathering as a group. My kids absolutely loved finding the ducks the staff hid around the hotel for them!

10

Katelyn

May 27, 2024

·

Stayed 3 nights

It was a lovely stay. We enjoyed the free waters and coffee and enjoyed the lawn we could sit and enjoy the sun. Though we wish there was a pool we did make the best of it considering how close the beach was.

10

Gail

Aug 15, 2025

·

Stayed 1 night

We had a very good stay at The Pell. I found the hotel during an Expedia search and was impressed once we arrived. The staff was amazing, in particular the front desk staff and the breakfast server. Our room was clean and well appointed. There is plenty of onsite parking and location was perfect for travel between Bristol and Newport.

10

Dargis

May 27, 2024

·

Stayed 3 nights

The hotel is beautiful, the room as well and very spacious and comfortable. Staff very friendly and offered good recommendations. Only complaint we had was that housekeeping left out door open after servicing the room. Thankfully we stopped by the hotel to grab something during the day and noticed. One note is that hotel doesn’t have an elevator but they help you take them up. Great coffee machine in the room

10

Maureen

Aug 21, 2023

·

Stayed 1 night

Very modern and updated. Clean and comfortable. I felt the price was reasonable. Nice amenities there with a restaurant/bar, a big common living room. Staff was pleasant and responsive. Nice coffee maker and small fridge in the room It only lacked a nice outdoor seating area/courtyard. That would put this over the top

8

Lynn

Aug 4, 2025

·

Stayed 2 nights

Very nice property which seemed to be recently redone. Just know there is no elevator but the staff will take luggage to the second floor. Also had a credit for the restaurant which was decent.

10

WAYNE

Apr 4, 2025

·

Stayed 1 night

Updated recently. Very clean and modern. The lobby "living room" area had a fireplace and sofa with chairs that was nice to sit and have drinks, and mingle with others. It was located right across the bar. Everyone was friendly too, both staff and other customers.

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Cleanliness

Cleanliness is consistently highlighted across reviews, with rooms and public areas described as spotless and well maintained. A few guests mentioned strong cleaning scents or an occasional odor/linen issue.

Related guest reviews

10

Abigail

Aug 15, 2025

·

Stayed 1 night

Extremely clean and new. Well worth the price for this area. Excellent restaurant with a great hot breakfast too. Discount for hotel guests.

4

Pablo

Sep 24, 2025

·

Stayed 2 nights

The room smelled …

4

Philip

Oct 26, 2024

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Stayed 2 nights

Unwelcoming front desk, and the dirty sheets were enough for us. (I work in customer service, did not even meet expectations)

8

Michael

Nov 28, 2025

·

Stayed 1 night

Incredibly clean and good sized room. The staff goes out of their way to be friendly. This place is obviously run by real hospitality pros.

10

Doreen

Nov 30, 2025

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Stayed 2 nights

Room was very clean, staff was courteous and the price of the room was very reasonable, overall we had a great stay. We hope to return soon!

10

Mark J

Dec 4, 2023

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Stayed 4 nights

This was an unexpected surprise. The hotel was in a nice residential area and it was very quiet. The room was nice and clean. Although I didn’t require daily housekeeping services, housekeeping did come by everyday and left a note under the door saying they were sorry they missed the opportunity to clean the room. I would stay at The Pell again.

10

Nancy

Apr 29, 2025

·

Stayed 2 nights

Beautifully appointed hotel. Very beautiful and clean inside.

10

Gary

May 20, 2025

·

Stayed 1 night

Property was exceptionally clean, room was comfortable

10

Gary

May 1, 2025

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Stayed 1 night

Spotless room, friendly staff. A last minute booking for a quick getaway. We would highly recommend this property for a stay in the Newport area. One of the cleanest places we have stayed.

8

Debra

Jul 31, 2025

·

Stayed 2 nights

The bed was too soft and rather uncomfortable, and the room had a slightly damp smell, although it was very clean – likely due to the humidity of the town. We had breakfast in the restaurant one day and and it was good and good value. Overall, the staff seemed very attentive in the hotel.

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Rooms

Rooms are modern and generally spacious and comfortable, with conveniences like Nespresso and updated decor. Recurrent downsides include thin walls and footstep or street noise, some smaller layouts, softer pillows for some, and occasional minor maintenance quirks.

Related guest reviews

6

Lisa

Jun 29, 2025

·

Stayed 4 nights

I would’ve given more overall star’s, but the noise level in the room above us was bad. Sounded like there was a big dog up there running back and forth. Either they were throwing a ball back and the dog was running for it or the person was very heavy footed. It would start at 5:30am. Sleep was very interrupted by this. I spoke to the front desk on the second day and they said it was just one person in there with no dog. I think they snuck it in there then. Anyway, cute place but walks are thin!

10

Peter

Dec 6, 2025

·

Stayed 2 nights

Clean and good size room. Bathroom would benefit for more counter or shelf space for personal items.

8

Georgianna

Jul 24, 2025

·

Stayed 3 nights

Easy to get into Newport. Room was large and clean.

8

Tanya

Oct 18, 2025

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Stayed 4 nights

Everything was great, the only issue was that the sound insulation was very poor. I could hear everyone on either side of my wall and above me. This made my stay feel less private and made sleep difficult.

10

James

Dec 26, 2025

·

Stayed 3 nights

So nice! Inside and out! Service is top notch! Rooms are large! We loved it

10

Kelley

Jul 17, 2025

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Stayed 1 night

Updated, quiet, spacious rooms with a nespresso! My one request for our next stay is a softer pillow option.

8

Nicole

Oct 19, 2024

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Stayed 1 night

Great hotel! Staff were wonderful. Check in was easy. Please note there are no elevators. You may need to request a room on the first floor. The renovations are beautiful. The room was clean and bright. Spacious room and bathroom. The only negative thing is the street noise. The hotel is close to a busy road. It was hard to sleep. Perhaps requesting a room at the backside of the hotel would be better.

10

Kenneth

Dec 12, 2025

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Stayed 1 night

Nice size room.

2

Shari

Apr 14, 2024

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Stayed 1 night

We booked a queen bed and received a full. They did nothing to try to solve the problem or compensate us. I would never in 1 million years book a room that had a full-size bed for 2 adults. Not only that, there was a spotlight pointing directly at our window all night and the curtain did not block it in the least. The creamer was curdled, the shower door didn’t close, the body wash was empty.

10

Latesha

Mar 23, 2025

·

Stayed 2 nights

The property is amazing and the staff is super nice. Like I have never had such a great experience from the full staff at a hotel. The restaurant is amazing. Great quality of food and the bartenders are great. The only negative is the walls are super thin. You can hear every guest above and next to you. So get prepared if you are a light sleeper

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Service

Staff are widely described as friendly, accommodating, and proactive, including help with luggage and special requests. A minority reported curt front‑desk interactions or frustrations around fees and refunds.

Related guest reviews

10

Clotelle

Aug 20, 2025

·

Stayed 4 nights

The customer service was top notch! I also loved the amenities. The staff went over and aboard to ensure our comfort by providing an in room microwave. We will definitely return next year.

10

Olha

Sep 16, 2025

·

Stayed 1 night

Great experience! Everything was amazing! Clean, quiet and comfy hotel with very helpful and friendly staff. Will definitely stay there again when in Newport. Highly recommend!

10

Troy R

Oct 22, 2023

·

Stayed 1 night

I wasn’t sure what I was getting into. I just went by the reviews that I seen. I checked in earlier today and everything has gone well - the place is stylish, but what has stood out the most is the impeccable customer service from the front desk concierge – Tobi has gone above and beyond and has outshined my expectations of my stay. She is the perfect example of how customer service should be and if I ran this company, I’d give her a promotion and have her train your other concierge front desk personnel on how to do their job the way it should be done.

8

Bradley

Jun 21, 2025

·

Stayed 2 nights

Bartenders and housekeeping staff are friendly and rooms are clean. As hotel I was not happy to discover I had to hall my luggage up 3 flights of stairs. At 68, an offer of help would have been nice. Phone in room wouldn’t front call desk, and I had to tighten toilet seat bolts to make using it less adventurous. Lighting is poor, and 2 people sitting up in bed causes the mattress to slide of the end. Experience was less than I expected given the brand.

2

Donna

Jun 21, 2025

·

Stayed 2 nights

We checked into the Pell Hyatt on 6/9. Upon check out we were shocked to see a $500 smoking fee charged. We strongly denied smoking and had a heated exchange with Eric the manager at the property. Eric went upstairs and smelled the room and by his own admission smelled nothing smoke like. The only possible thing that could have tripped that sensor was my hair appliance which is a hair dryer brush. It is applied directly on wet hair and gets very hot. We were told this is impossible, the sensor is never wrong and that we are liars along with anyone else who claims this which if you look at this property’s reviews was only a few weeks ago when a nurse also claimed this. We later found out the device tripped again, right before we checked out and dried my hair a short time before Eric went into the room himself and smelled no smoke. After a follow up call Eric did credit us for half the fee only because the $500 would not have to be used to clean because there was no smell of smoke. While we appreciate this it is not enough because we did not smoke or vape and wonder what they will do with the other $250 being it is not needed to clean. Hyatt may beat us out of the $250 but have so much more to lose in future business and reputation. Calling your guests liars and not even checking that maybe you are in fact wrong. Eric has also declined to respond to follow up emails so we are hoping someone from Hyatt will reach out to try and remedy this wrong.

10

donna

Jun 16, 2025

·

Stayed 1 night

Brandon, at the front desk, was a true professional. Friendly, informative and checked all the boxes for our special requests on a sold out night. Hotel is freshly remodeled, super clean and a great option when visiting Newport. We will be back!

10

Beth

Jun 2, 2025

·

Stayed 2 nights

Everyone was great from the gentlemen that checked us in and brought our luggage to our room for us, housekeeping staff and servers at the restaurant at the hotel.

10

Gail

Aug 15, 2025

·

Stayed 1 night

We had a very good stay at The Pell. I found the hotel during an Expedia search and was impressed once we arrived. The staff was amazing, in particular the front desk staff and the breakfast server. Our room was clean and well appointed. There is plenty of onsite parking and location was perfect for travel between Bristol and Newport.

10

Cynthia

Aug 15, 2024

·

Stayed 3 nights

My husband and I stayed at The Pell in Middletown, Rhode Island ro celebrate our anniversary. From the moment we walked in the door, we were greeted by the front desk clerk, Jason who was very kind and pleasant who went above and beyond to make sure that we had a special stay. The Manager of the restaurant on site, Anthony, was also at the desk, he was also very pleasant. We had many coversations and laughs with him, he also went above and beyond to make our stay special. The entire hotel is inviting, bright and spotless, our room was on the 2nd floor, Jason asked to help with our bags as there is no elevator. The room was perfect, overlooking the back yard, which is complete with lawn games and plenty of seating. Again, everything in our room was spotless and comfortable, a dinette table and chairs included. The bathroom is spacious and spotless, the only thing missing was a hairdryer, thankfully I brought my own. The hotel is convenient to Newport only about a 10 minute drive. If in the area, definitely stay here, we will definitely stay there again as the entire staff is amazing and the hotel is spotless and has plenty of free parking!

8

Chazzalynde

Apr 21, 2025

·

Stayed 2 nights

This hotel is gorgeous and conveniently located near Newport at half the price of Newport hotels. The staff that greeted us upon entering clearly should not work in hospitality. The woman who checked us in on April 5, 2025 did not want to be bothered. She asked for a credit card for incidentals and said my card would not be charged but as soon as I got to my room, my card was charged. When I asked her about it, she said the charge will come off after my stay. 5-7 business days later. She shouldn't have said it wouldn't charge in the first place. The gentleman who worked in the afternoon was so nice. He offered us a microwave, kettle, and to remove our trash before we got back to our room in the evening. When we checked out, we saw the same lady that checked us in and she was still in the same "I can't be bothered" attitude. She doesn't smile, no pleasantries, nothing. Just having a bad weekend at our expense. I love the hotel but not enough to have her work the check-in/out desk.

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Location

Convenient base a short drive from Newport sights, beaches, and vineyards, seen as a value alternative to downtown. The immediate setting is a busy commercial road with limited walkability and some street noise.

Related guest reviews

8

Tommy

Oct 16, 2024

·

Stayed 2 nights

Everything great with the facility, but it’s situated on a busy highway with not much around extremely friendly staff recently renovated place !

10

Philippe

Aug 7, 2025

·

Stayed 4 nights

When staying downtown Newport is prohibitive this property is a great and practical alternative with free parking. This property was beautifully renovated by Hyatt and it is really a hidden gem once you get there. It is 10 minutes away from the action by car, you have all the typical close suburbia retail options nearby too. The rooms are big, well appointed, great beds and linens, great bathrooms as well. A lot of nicely appointed common spaces to hang out in and work. Finally the staff is very nice and helpful. One caveat, there is no elevator so getting up the stairs with suitcases can be challenging for some but on arrival the desk agent took ours up for us. Great stay thanks!

10

Aisling

Jul 19, 2025

·

Stayed 2 nights

We had a great stay at The Pell. The property is very clean and modern, with a thoughtful design that offers plenty of cute spaces to work or relax. While the immediate area around the hotel is more commercial, it's only a short drive to all the main Newport attractions and the beach. We really enjoyed our stay and would definitely return.

10

Nancy

Oct 12, 2024

·

Stayed 3 nights

The Pell was convenient to the downtown area. Very clean, comfortable beds, fluffy linens. Could grab a quick breakfast before heading out. Would stay again and recommend to family and friends!

8

Eva

Aug 20, 2025

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Stayed 4 nights

Updated hotel with a nice gym and great breakfast! Parking was easy. My only complaint would be the location being on a busy road and nowhere to easily walk or sit outside.

8

Tammy

Jul 15, 2025

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Stayed 1 night

The hotel is nice. The room was very clean and the bed was so comfortable. It was further away from the water than expected. We ubered to Bowen’s Wharf for dinner for about $12.00. We would probably look for something closer to the waterfront next time.

8

Nicole

Oct 19, 2024

·

Stayed 1 night

Great hotel! Staff were wonderful. Check in was easy. Please note there are no elevators. You may need to request a room on the first floor. The renovations are beautiful. The room was clean and bright. Spacious room and bathroom. The only negative thing is the street noise. The hotel is close to a busy road. It was hard to sleep. Perhaps requesting a room at the backside of the hotel would be better.

10

Gail

Aug 15, 2025

·

Stayed 1 night

We had a very good stay at The Pell. I found the hotel during an Expedia search and was impressed once we arrived. The staff was amazing, in particular the front desk staff and the breakfast server. Our room was clean and well appointed. There is plenty of onsite parking and location was perfect for travel between Bristol and Newport.

10

Brendan

Sep 10, 2024

·

Stayed 1 night

Great, convenient location.

10

Diane

Sep 15, 2025

·

Stayed 1 night

Newly renovated. Close to vinery which was great. Just a few minutes to downtown Newport. Would definitely return again

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Dining

On‑site dining and bar are appreciated for quality and convenience, with many positive breakfast comments. Several reviews cite understaffing at breakfast, uneven portions or pricing, or limited and pricey options.

Related guest reviews

10

Abigail

Aug 15, 2025

·

Stayed 1 night

Extremely clean and new. Well worth the price for this area. Excellent restaurant with a great hot breakfast too. Discount for hotel guests.

8

Steven

Jul 31, 2025

·

Stayed 2 nights

Very nice hotel, convenient to attractions and conveniences. Very clean room and VG housekeeping service. Only drawback - understaffed restaurant at breakfast but would definitely return.

10

Lisa

Jul 6, 2025

·

Stayed 1 night

Nicely renovated hotel. This was the first time in memory I was not scared to walk barefoot on the carpet in a hotel. However if you have a choice do not get a room with others above. We think there were elephants in the room above. The diner options for breakfast seemed a bit pricey and unequal. The hubs got 3 sausages, 2 eggs, home fries and toast. For the same price I got 1 piece of avocado toast. On thin bread.

10

Abby

Apr 25, 2025

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Stayed 2 nights

The stay was great! Exceeded my expectations honestly. Food was incredible as a plus.

10

Michele

Dec 28, 2025

·

Stayed 1 night

The room was very clean with updated amenities. The beds were very comfortable. Staff was welcoming and friendly and we appreciated that we were able to check in a bit early. We enjoyed the sitting area off the lobby with the gas fireplace. The only place for improvement was the breakfast. The restaurant was very understaffed for a Sunday morning and the food was rather underwhelming after a long-ish wait. However, huge shout out to the young man working the restaurant during our breakfast service - he was composed, friendly and worked hard to bus tables, take orders, serve as host, and make sure guests had what they needed. Overall, we had a pleasant experience at The Pell, but would skip the breakfast next time.

10

Carol

Apr 21, 2025

·

Stayed 2 nights

Great value. Nice rooms and gym. Restaurant is good and Happy Hour is great. Staff very friendly. Highly recommend.

10

Sam

Jun 4, 2025

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Stayed 2 nights

Excellent hotel, restaurant was expensive but convenient

8

Annabel

Aug 2, 2025

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Stayed 4 nights

Amazing stay!! Shoutout to providing free water :) The Helmway food was a bit overpriced, but I can’t complain about the food so it didn’t even matter lol. The only ‘complaint’ I would have is that the walls in the rooms must be thin because we could hear almost everything going on with whoever stayed in the rooms next door. Anyways, staff was amazing, food was amazing, housekeeping was amazing, room was great & very very clean. We would for sure stay here again.

10

Gene

Aug 7, 2025

·

Stayed 2 nights

An excellently renovated property offered at a very fair rate. Breakfast and staff there were both wonderful

10

Gordon

Sep 22, 2025

·

Stayed 2 nights

Excellent and helpful staff…breakfast was great and a well stocked bar 4-9 pm.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$113
February	$125
March	$131
April	$173
May	$241
June	$320
July	$423
August	$355
September	$280
October	$245
November	$122
December	$110

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $395	17 $503	18 $616	19 $610
20 $240	21 $220	22 $150	23 $234	24 $261	25	26
27 $187	28 $207	29 $152	30 $161

Su	Mo	Tu	We	Th	Fr	Sa
				1 $216	2 $736	3 $601
4 $219	5 $151	6 $147	7 $148	8 $178	9 $523	10
11 $380	12 $122	13 $133	14 $135	15 $262	16	17 $753
18 $220	19 $167	20 $166	21 $136	22 $241	23 $409	24
25 $229	26 $111	27 $115	28 $119	29 $114	30 $158	31 $166

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible, Bathtub

Deluxe Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Double Beds

Room, 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

Room, 1 Double Bed

Guest reviews

Superb

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Pell Hotel JdV by Hyatt

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Prices for upcoming dates