Name: Quality Inn Marshall
Address: 4911 East End Blvd, Marshall, Texas, United States of America, Marshall, Texas, US
Price range: $77–$99 per night
Rating: 8.38

What guests think

At Quality Inn Marshall, many guests praise clean, comfortable rooms and friendly staff, while others report musty odors, aging fixtures, and occasional maintenance issues like weak air conditioning, noisy units, and inconsistent amenities such as the pool and in-room items.

Breakfast is generally basic, and several guests found items missing or quality uneven. Parking and access are appreciated, though some noted nearby construction affecting ease and comfort when leaving. Overall, expect a budget stay with decent value but variability in upkeep and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is ample and well lit. The pool’s availability and upkeep are inconsistent: some guests enjoyed it, while others found it closed or poorly maintained.

Related guest reviews

10

Foy

Nov 21, 2024

·

Stayed 1 night

This hotel has doors that open to the outside. However, the rooms themselves have been completely redone and they look fantastic. Very safe area and very clean.

10

Renard

Sep 22, 2025

·

Stayed 1 night

Very nice hotel. Clean, convenient parking and extremely well lit at night.

8

Carl

Nov 13, 2025

·

Stayed 1 night

The room was clean, plenty of parking, staff was wonderful, the only complaint was the bed was too hard.

4

Angela

Apr 10, 2024

·

Stayed 3 nights

We booked the room because it was the only hotel that had a pool and was highly rated, but the pool had a closed sign in it every day that we were there, even though it was beautiful and sparkly clean, and there was never anyone in the reception area to ask about the pool situation. There wasn’t a “Do Not Disturb” sign to put on the door, so we were unable to keep the cleaning crew out of our room.

10

Lisna

Jul 1, 2025

·

Stayed 1 night

I love how quick the check-in was, staff was very knowledgeable and professional. When we opened our room, it smelled clean, linen all were fresh and room is spacious. We enjoyed their clean swimming pool for hours! Breakfast was not the best, lack of option but for the price it is expected. Will definitely stay back in this hotel when we are coming back to the area in the future.

6

Patricia

Aug 12, 2024

·

Stayed 2 nights

The first disappointment was no elevator for 2nd floor. Then, opened the door and got a blast of strong musty odor. I immediately sprayed everything with rubbing alcohol. It helped ever so slightly. The pool had large patch spots on the bottom and what appeared to be a small branch at the bottom of the pool still there on day 2. The man working at the counter was very unfriendly and so was the woman the next day. Parking was good. Location was good and price was good. I would not stay there again.

10

dawn

Jun 9, 2023

·

Stayed 1 night

The pool was not available when we arrived children had been looking forward swimming. Summer's probably not the best time to start working on a pool at a hotel. But the lady that checked us in was wonderful she told us about a new arcade but it just opened that she took her children to. So instead of swimming we went and played arcade games and had a good time. She turn the negative into a positive.

4

James

Sep 15, 2025

·

Stayed 2 nights

The property was the worse that I have ever been. Was not happy There was no ice machine.no coffee pot in the room no room service.breakfast was reduce to low key.no coffee cups no juice machine no bacon or sausage no spoons no eggs no nothing

10

marc

Nov 21, 2023

·

Stayed 1 night

I was very impressed with the room / facility. I will definitely stay there again next time I go to Caddo Lake

10

Michael

Apr 19, 2025

·

Stayed 1 night

Personnel were very courteous, explained amenities and room location.

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Cleanliness

Many guests found rooms very clean or recently updated. However, several reported musty or smoke odors, damp carpets, and occasional lapses like dirty linens or bugs.

Related guest reviews

8

QIANHONG

Oct 15, 2025

·

Stayed 2 nights

sorry i have to give back review, the room smells a little bit bad, and bedding is dirty

8

tai

Nov 13, 2025

·

Stayed 1 night

I came back to stay again on nov 12- 2025. Because the room was clean. We will come back around Thanksgiving.

10

kathy

Nov 9, 2025

·

Stayed 1 night

Very clean and comfy

10

Melinda

May 29, 2025

·

Stayed 1 night

Our room was clean and bed was comfortable. We had everything we needed needed

10

Norman

Apr 28, 2025

·

Stayed 1 night

Everything was good. Everything was clean and room smelled and looked nice

6

James

Jun 21, 2025

·

Stayed 1 night

Room 110 smelled like mold and had a bit of black spotting over the bed which wasn’t ideal, but the bed was comfortable and room was otherwise clean

6

Diane

Jan 18, 2025

·

Stayed 1 night

The property is past prime, in need of repair and updates. Staff is apparently doing their best to make it work. The room smelled musty, yet linens and beds were clean and comfortable. The hot water surges to make showering a roller coaster ride of hot and cold. The tub leaked a great deal of water even with the fixture turned off. Breakfast is average, but without fresh fruit or pastries. I wouldn't recommend the breakfast sausage but the scrambled eggs were hot and good. The waffle maker made waffles in the shape of the state of Texas, which was a cute surprise.

8

Kathy

Jan 1, 2026

·

Stayed 1 night

Nicely remodeled room. Very clean.

6

Margo

Sep 5, 2025

·

Stayed 1 night

The staff was very friendly. The room appeared to be clean, but the smell of mildew knocked you in the face as soon as you opened the door. The carpet felt damp. The ceiling looked like it was either damp or like it had smoke damage what was poorly wiped off.

4

Samantha

Jun 14, 2025

·

Stayed 1 night

Property was pretty dirty. There was dirt and handprints all over our bathroom doors. We found cockroaches in our room. Would not stay here again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often updated, spacious, and comfortable, but quality varies: some report hard or lumpy mattresses, noisy or weak A/C, and occasional maintenance issues such as TV remotes, showers, or hair dryers. Noise can be noticeable in some rooms.

Related guest reviews

8

JESSICA

Jul 4, 2025

·

Stayed 1 night

Last-minute overnight stay. My bed was hard and lumpy, you could feel nearly every spring in it so sleeping was uncomfortable. I got a little relief from putting the pillows behind my back. Front desk staff was helpful and had positive attitudes. Overall, stay was good for what is was but I wouldn't do more than a 1 night stay. Its just not worth the price.

8

Carl

Nov 13, 2025

·

Stayed 1 night

The room was clean, plenty of parking, staff was wonderful, the only complaint was the bed was too hard.

2

Fidel

Mar 2, 2025

·

Stayed 1 night

The TV didn’t work

8

Felicia

Sep 14, 2025

·

Stayed 1 night

The stay was nice but the AC was not cold for a night stay!!!!

10

Melinda

May 29, 2025

·

Stayed 1 night

Our room was clean and bed was comfortable. We had everything we needed needed

6

Amar

Nov 19, 2024

·

Stayed 2 nights

Room was in poor condition, shower did not work, hair dryer did not work. Staff was responsive but overall experience was not satisfactory.

4

Kimberly

Aug 30, 2025

·

Stayed 1 night

The a/c unit was broken and made my room extremely humid and hot. Requested to move rooms but they could not accommodate. It made my stay very uncomfortable that led me to stay awake all night with no rest.

2

HUI-JUI

Oct 6, 2025

·

Stayed 1 night

the room smell bad. it seemed they allowed guest smoked in the room. AC is old and making noisy.

6

Diane

Jan 18, 2025

·

Stayed 1 night

The property is past prime, in need of repair and updates. Staff is apparently doing their best to make it work. The room smelled musty, yet linens and beds were clean and comfortable. The hot water surges to make showering a roller coaster ride of hot and cold. The tub leaked a great deal of water even with the fixture turned off. Breakfast is average, but without fresh fruit or pastries. I wouldn't recommend the breakfast sausage but the scrambled eggs were hot and good. The waffle maker made waffles in the shape of the state of Texas, which was a cute surprise.

8

James

Sep 9, 2025

·

Stayed 1 night

Clean comfortable, fairly quiet. It could use some work on the soundproofing. Lady at front desk was a sweetheart.

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AI-generated summary based on recent guest reviews

Service

Front desk and staff are frequently described as friendly, helpful, and efficient. A few guests experienced slow or unhelpful service during issues or requests.

Related guest reviews

10

Kim

May 11, 2025

·

Stayed 2 nights

The staff were very helpful and friendly!

10

Sheena

May 28, 2025

·

Stayed 1 night

The staff made this a very enjoyable stay for us!

8

Carl

Nov 13, 2025

·

Stayed 1 night

The room was clean, plenty of parking, staff was wonderful, the only complaint was the bed was too hard.

10

Landon

May 25, 2025

·

Stayed 2 nights

Very friendly staff very clean room most definitely will stay there again.

8

tai

Nov 7, 2025

·

Stayed 1 night

Clean room,friendly staff

10

Judith

Jun 23, 2025

·

Stayed 1 night

Was fast and easy and the lady was very helpful and I was able to change and cancel the date without any problems

6

Patricia

Aug 12, 2024

·

Stayed 2 nights

The first disappointment was no elevator for 2nd floor. Then, opened the door and got a blast of strong musty odor. I immediately sprayed everything with rubbing alcohol. It helped ever so slightly. The pool had large patch spots on the bottom and what appeared to be a small branch at the bottom of the pool still there on day 2. The man working at the counter was very unfriendly and so was the woman the next day. Parking was good. Location was good and price was good. I would not stay there again.

8

David

Sep 15, 2025

·

Stayed 2 nights

I checked in during a shift change. It took longer than usual to check in because the machine stopped working and the lady who left didn’t even bother to help the new front desk attendant with the machine. Other than that I have no issues with the hotel. It was a clean comfy room and my wife liked the hotel as well.

10

Michael

Apr 19, 2025

·

Stayed 1 night

Personnel were very courteous, explained amenities and room location.

10

Lawrence

Jun 17, 2025

·

Stayed 1 night

As soon as we walked in we were welcomed by professional staff and enjoyed the checking in. Would stay there again. Thank you!

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Location

Convenient location with easy access to necessities and nearby dining; several noted the area feels safe and parking is well lit. Some mentioned nearby construction affecting ease and comfort when leaving.

Related guest reviews

10

Foy

Nov 21, 2024

·

Stayed 1 night

This hotel has doors that open to the outside. However, the rooms themselves have been completely redone and they look fantastic. Very safe area and very clean.

10

Renard

Sep 22, 2025

·

Stayed 1 night

Very nice hotel. Clean, convenient parking and extremely well lit at night.

8

Carl

Nov 13, 2025

·

Stayed 1 night

The room was clean, plenty of parking, staff was wonderful, the only complaint was the bed was too hard.

10

Lattis

Jan 8, 2025

·

Stayed 1 night

The property is clean and quiet. Easy access.

8

Margaret

Sep 15, 2025

·

Stayed 2 nights

It was a nice place, close to anything you may need.

6

Patricia

Aug 12, 2024

·

Stayed 2 nights

The first disappointment was no elevator for 2nd floor. Then, opened the door and got a blast of strong musty odor. I immediately sprayed everything with rubbing alcohol. It helped ever so slightly. The pool had large patch spots on the bottom and what appeared to be a small branch at the bottom of the pool still there on day 2. The man working at the counter was very unfriendly and so was the woman the next day. Parking was good. Location was good and price was good. I would not stay there again.

10

dawn

Jun 9, 2023

·

Stayed 1 night

The pool was not available when we arrived children had been looking forward swimming. Summer's probably not the best time to start working on a pool at a hotel. But the lady that checked us in was wonderful she told us about a new arcade but it just opened that she took her children to. So instead of swimming we went and played arcade games and had a good time. She turn the negative into a positive.

10

marc

Nov 21, 2023

·

Stayed 1 night

I was very impressed with the room / facility. I will definitely stay there again next time I go to Caddo Lake

6

James

Oct 22, 2023

·

Stayed 1 night

Construction right now makes unsafe when u leave

10

Jeffrey

Jan 11, 2025

·

Stayed 2 nights

Very clean and quiet , awesome Japanese steak house next dior

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AI-generated summary based on recent guest reviews

Dining

Breakfast is basic with limited variety; quality and availability of items can be inconsistent. A few guests enjoyed it, but several found it disappointing or missing staples.

Related guest reviews

6

Nathaniel

Jun 7, 2025

·

Stayed 1 night

Decent hotel, just a smell from thw AC, bathroom was not as cleaned as j would have expected. Bed was comfortable, good pillows and good waer pressure. Breakfast was decent as well with scrambled eggs, sausage patties, waffles, oatmeal, toast, etc.

2

Charles

Mar 17, 2025

·

Stayed 1 night

My husband was disappointed in the breakfast, because all they offered was bread and butter and toaster.

10

Lisna

Jul 1, 2025

·

Stayed 1 night

I love how quick the check-in was, staff was very knowledgeable and professional. When we opened our room, it smelled clean, linen all were fresh and room is spacious. We enjoyed their clean swimming pool for hours! Breakfast was not the best, lack of option but for the price it is expected. Will definitely stay back in this hotel when we are coming back to the area in the future.

8

Terry

Jul 11, 2023

·

Stayed 1 night

Staff was very friendly on check in. Very honest about breakfast. Very basic with three or four options . Cereal, yogurt, apple and waffle..

6

Diane

Jan 18, 2025

·

Stayed 1 night

The property is past prime, in need of repair and updates. Staff is apparently doing their best to make it work. The room smelled musty, yet linens and beds were clean and comfortable. The hot water surges to make showering a roller coaster ride of hot and cold. The tub leaked a great deal of water even with the fixture turned off. Breakfast is average, but without fresh fruit or pastries. I wouldn't recommend the breakfast sausage but the scrambled eggs were hot and good. The waffle maker made waffles in the shape of the state of Texas, which was a cute surprise.

2

Hal

Jan 22, 2025

·

Stayed 6 nights

(1) The remote control for the TV did not work consistantly (2) Three times during the six days that I was there my room key flashed red and would not allow me access to my room.(3) The bed was only hanged one time (4) The third day I was there my room was not touched, no clean towels, and the toilet was NEVER cleaned the whole time I was there.(5) The morning breakfast was a joke, twice out of coffee (6) Only one of the three people behind the front desk were pleasant and professional.

4

James

Sep 15, 2025

·

Stayed 2 nights

The property was the worse that I have ever been. Was not happy There was no ice machine.no coffee pot in the room no room service.breakfast was reduce to low key.no coffee cups no juice machine no bacon or sausage no spoons no eggs no nothing

6

Andrew

Feb 16, 2025

·

Stayed 1 night

Breakfast was dog water. Dont believe the photos, its premade scrambled eggs and thin sausages.

10

Misty

May 18, 2024

·

Stayed 1 night

Spacious room and tasty breakfast!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$74
February	$73
March	$73
April	$69
May	$76
June	$72
July	$78
August	$83
September	$81
October	$85
November	$78
December	$76

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $99	19 $99
20 $77	21 $77	22 $77	23 $77	24 $77	25 $85	26 $86
27 $84	28 $86	29 $77	30 $86

Su	Mo	Tu	We	Th	Fr	Sa
				1 $85	2 $82	3 $81
4 $86	5 $80	6 $81	7 $81	8 $78	9 $81	10 $81
11 $77	12 $78	13 $81	14 $81	15 $77	16 $81	17 $81
18 $77	19 $77	20 $81	21 $84	22 $83	23 $81	24 $81
25 $77	26 $80	27 $81	28 $81	29 $88	30 $90	31 $81

Quality Inn Marshall

Prices for Quality Inn Marshall

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible (Upgrade)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Room, 2 Queen Beds, Accessible

Guest reviews of Quality Inn Marshall

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn Marshall

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