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Cheltenham Chase Hotel & Spa - Image 1
Cheltenham Chase Hotel & Spa - Room
Cheltenham Chase Hotel & Spa - Room
Cheltenham Chase Hotel & Spa - Reception
Cheltenham Chase Hotel & Spa - Pool

Cheltenham Chase Hotel & Spa

Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

  • Dry Cleaning

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Property description

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel in...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Cheltenham Chase Hotel & Spa, travellers consistently praise spacious, comfortable rooms and friendly staff, while leisure facilities like the pool, spa and gym are a popular draw despite repeated reports of closures, crowding, or small, dated areas.

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Facilities

Mixed

Cleanliness

Inconsistent

Rooms

Comfortable

Service

Inconsistent

Location

Convenient

Dining

Inconsistent

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6

Ipek

IAN-logo

Apr 15, 2026

·

Stayed 1 night

Firstly we had to wait at the reception when we arrived to the hotel. It was quite bizarre that there was no one in the reception. Then someone came after a couple of minutes later. For a hotel like this, having only one person at the reception was unusual. Moreover during the 2 days we stayed, elevators were not working so we had carry our own luggage to our in the second floor. There was no one to offer help. I’d also expect such an overly priced hotel to offer bathrobe, slippers or a different pillow option like a stiffer/ergonomic one. Breakfast was average. There was no fresh bread but toast bread only. Spa was ok, it was clean and the outside view of the hotel was good, seeing the green land, trees and serene atmosphere were the positive sides
Firstly we had to wait at the reception when we arrived to the hotel. It was quite bizarre that there was no one in the reception. Then someone came after a couple of minutes later. For a hotel like this, having only one person at the reception was unusual. Moreover during the 2 days we stayed, elevators were not working so we had carry our own luggage to our in the second floor. There was no one to offer help. I’d also expect such an overly priced hotel to offer bathrobe, slippers or a different pillow option like a stiffer/ergonomic one. Breakfast was average. There was no fresh bread but toast bread only. Spa was ok, it was clean and the outside view of the hotel was good, seeing the green land, trees and serene atmosphere were the positive sides
10

Adam

IAN-logo

Apr 14, 2026

·

Stayed 1 night

Our room was beautifully clean, and freshly renovated. Great swimming pool and spa facilities as well
Our room was beautifully clean, and freshly renovated. Great swimming pool and spa facilities as well
10

Pawlina

IAN-logo

Apr 9, 2026

·

Stayed 1 night

Friendly staff, welcomed me on arrival. I was early so waited in the lounge for check in, and as soon as my room was ready the staff member came to find me to tell me i could check in. Swimming pool area was clean and a decent size. Room clean and comfortable
Friendly staff, welcomed me on arrival. I was early so waited in the lounge for check in, and as soon as my room was ready the staff member came to find me to tell me i could check in. Swimming pool area was clean and a decent size. Room clean and comfortable
6

Mrs Hannah

IAN-logo

Mar 29, 2026

·

Stayed 1 night

The breakfast was good. Lots of options. The pool area was dull. And changing rooms seem tired. And unwelcoming. Hot tub water looked murky.
The breakfast was good. Lots of options. The pool area was dull. And changing rooms seem tired. And unwelcoming. Hot tub water looked murky.
8

thelma

IAN-logo

Mar 28, 2026

·

Stayed 1 night

Rooms a little dated but clean. Jacuzzi the choriddxwas too much we all suffered in our eyes, so painful.
Rooms a little dated but clean. Jacuzzi the choriddxwas too much we all suffered in our eyes, so painful.
Shurdington Rd, Brockworth, England, United Kingdom

Location

Located in Cheltenham, Cheltenham Chase Hotel & Spa is in the business district, within a 10-minute drive of University of Gloucestershire and Kingsholm Stadium. This spa hotel is 4.8 mi (7.7 km) from Cheltenham General Hospital and 5 mi (8 km) from The Promenade.

Crickley Hill Country Park(2.2 miles)

Prinknash Abbey(2.5 miles)

Barnwood Arboretum & Park(3.2 miles)

Gloucester Ski and Snowboard Centre(4 miles)

University of Gloucestershire(4.1 miles)

Robinswood Hill Country Park(4.6 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:59

Before 11:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site. Limited parking spaces are provided, and no reservation is required.

A buffet breakfast is offered for a fee of approximately GBP 17.00 per person. Breakfast is served on weekdays from 7 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM.

Pets are allowed in specific rooms only, with a fee of GBP 25 per accommodation, per night. Service animals are exempt from fees.

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Late check-out is available for a fee, subject to availability.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

The hotel is located in Cheltenham's business district, within a 10-minute drive of the University of Gloucestershire and Kingsholm Stadium. It is approximately 4.8 miles from Cheltenham General Hospital and 5.2 miles from The Promenade.

Yes, the hotel features both an indoor and an outdoor pool, along with a hot tub. The operational hours are not specified, but the pools are available for guests to enjoy.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

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