Is parking available at the hotel?

Yes, parking is available on-site and is complimentary. However, parking is limited.

What type of breakfast is offered and when is it served?

A complimentary continental breakfast is served daily from 6:00 AM to 9:30 AM.

What are the check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out may be available upon request, subject to availability and may incur additional charges.

Are airport shuttle services available?

Yes, a complimentary roundtrip airport shuttle is available upon request.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities. Additionally, elevators are available for ease of access to different floors.

Where is the hotel located in relation to nearby attractions?

The hotel is located in Ontario (Champagne), within a 10-minute drive of Toyota Arena and Ontario Mills Shopping Mall. It is approximately 4.9 miles from Ontario Convention Center and 7.1 miles from Silverlakes Sports Complex.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is seasonal and accessible from 8 AM to 10 PM.

What are the policies regarding children staying at the hotel?

Children are welcome at the hotel. Kids can stay for free up to a certain age, but specific age details are not provided.

What are the policies for extra beds and cribs?

The hotel offers cribs for infants at a fee of USD 15.00 per day and rollaway beds at a fee of USD 15.00 per night. Availability is subject to request and confirmation.

Holiday Inn Express Ontario Hotel

Average nightly price at Holiday Inn Express Ontario by IHG by month, last 12 months (USD)
Month	Average price
January	$122
February	$127
March	$151
April	$138
May	$138
June	$168
July	$122
August	$113
September	$139
October	$139
November	$140
December	$134

What guests think

At Holiday Inn Express Ontario by IHG, guests frequently highlight clean, modern rooms with very comfortable beds, friendly and accommodating staff, and a better‑than‑expected complimentary breakfast that many describe as varied, hot, and convenient for early starts.

Facilities include a fitness room, pool and hot tub, and easy parking, though several reviews note elevator outages and occasional pool or hot tub cleanliness and maintenance issues. Rooms are generally spacious and comfortable, but some guests reported maintenance problems (outlets, TVs/cable, AC, tub creaks, windows/locks) and noise from upstairs or nearby roads. The location is convenient to the airport, freeways, and shopping, though a few found it hard to find or somewhat remote, with occasional outdoor odors or traffic/flight noise. Overall, expect a clean, comfortable stay with friendly service and a popular breakfast, with occasional maintenance or facility hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Fitness room, pool and hot tub are available and often appreciated, and parking is easy; however, multiple reviews note elevator outages and occasional issues with pool/hot tub cleanliness or maintenance. A few note an airport shuttle and a well-liked coffee bar.

Related guest reviews

10

Toby

Nov 16, 2025

·

Stayed 1 night

Clean, modern, spacious rooms, good fitness room, quality breakfast, nice staff.

6

Allison

Jan 13, 2024

·

Stayed 4 nights

Hot tub had scum all over the lip of the tub, lots of dirt and debris in the hot tub and pool to the point that when swimming you could move the dirt around on the bottom of the pool, the water was clean in the tub and the pool but it’s like the filter or vacuums for the tub and pool or filters were not working. The breakfast staff were awesome and very helpful and probably the best part of the stay.

10

Ashley

Feb 5, 2025

·

Stayed 1 night

Clean and easy stay right next to the airport. They had a crib ready for our baby and an excellent breakfast. The airport shuttle made things easy.

2

Katherine

Aug 24, 2023

·

Stayed 2 nights

We got stuck there in the so called hurricane. They didn’t adjust rate from weekend , didn’t clean room , hot tub was broke the whole stay , toilet seat broke , had to ask them to gather trash bag a full size huge black bag we used from a dress we had in it completely full .

10

Jeremy

May 30, 2025

·

Stayed 2 nights

The things that really stood out were how clean the room was. You could really see and smell that it was sanitized. The other thing is the hot water and pressure in the shower was amazing!! Breakfast was good. We never had any issues with parking. Staff were friendly. Would stay here again.

8

Mariel

May 4, 2025

·

Stayed 1 night

Elevators were broken. Service was a little frustrating. Breakfast was great, amazing kitchen staff and very very clean dinning area.

8

Lupe Grace

Sep 8, 2025

·

Stayed 2 nights

Good customer service. The staff are friendly, helpful and professional. The pool and gym are well maintained.

10

Leah

Jun 3, 2025

·

Stayed 1 night

Very nice property and super close to the airport. Staff let us check in early which was extremely nice and unexpected. Coffee bar 10/10!

8

Leticia

May 6, 2025

·

Stayed 3 nights

It was a decent property but one of the 2 elevators was broken so it made for long waits for the elevator.

10

Joshua

Aug 12, 2024

·

Stayed 2 nights

Very comfortable but wish they had harder pillows. Breakfast was fantastic, pancake machine is always a hit for kids. Pool got a little crowded but was perfect escape from the heat. Ideally located. Definitely recommend.

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Cleanliness

Most guests describe the property and rooms as very clean and well kept. There are a few reports of odors or stained carpets, and isolated complaints about hair, musty smells, or pests.

Related guest reviews

6

Edwin

Jul 10, 2025

·

Stayed 4 nights

No offers for food, drinks etc. Breakfast was cold, staff was not friendly other than the cleaning staff. Felt old walking through the halways, dark damp smell.

4

Janice

Nov 18, 2024

·

Stayed 1 night

The front desk staff was kind, but once my family and I checked into our room we experienced a terrible room with the curtain being broken and toilet had trouble flushing. We also noticed hair left from the previous guests. I found this place very unclan

10

Kanu

May 12, 2025

·

Stayed 2 nights

I had a great experience at the Holiday Inn in Ontario. The room was very clean, quiet, and the bed was incredibly comfortable—perfect for a good night’s rest after a long day. The staff was friendly and helpful throughout my stay, and check-in was quick and easy. I also appreciated the complimentary breakfast, which had a good variety of options. Overall, this hotel provided everything I needed for a relaxing and hassle-free visit. I’d definitely stay here again.

10

Jasmindar

Jul 10, 2025

·

Stayed 3 nights

I spent 4 nights at this property and was absolutely pleased with my stay. The building is modern, and everything is impressively clean from the public areas to the private rooms. The bedroom and bathroom were spacious, comfortable, and spotless, creating a relaxing experience. I would recommend this hotel to anyone visiting the area and would stay here again.

10

neil

Oct 28, 2025

·

Stayed 1 night

clean room and quite.

8

Kristina

Jan 15, 2024

·

Stayed 3 nights

The employees very nice and pleasant, room was clean, i didn’t like the smell of marijuana that leaked into the room from neighbors but I guess that couldn’t be helped

10

Erica

Sep 15, 2025

·

Stayed 1 night

The outside, inside and room was clean and up to date. Breakfast was hot and more than I expected. Clean and nice decor.

10

Ryan

Jun 9, 2025

·

Stayed 3 nights

Very clean, friendly staff and it’s in a decent area.

8

Ashley

Nov 17, 2025

·

Stayed 1 night

The carpet did show stains. AC not felt as potent.

2

Gabriela

Aug 25, 2025

·

Stayed 2 nights

We left and Fuentes stay here due to the musty smell. We left within 15 minutes

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and comfortable with many praising the beds; some report noise from upstairs or roadways. Recurring maintenance issues include weak AC, creaky tubs, nonworking TVs/cable or outlets, broken curtains/windows, and humid or musty air.

Related guest reviews

10

Toby

Nov 16, 2025

·

Stayed 1 night

Clean, modern, spacious rooms, good fitness room, quality breakfast, nice staff.

8

Estefania

Dec 26, 2024

·

Stayed 4 nights

I liked how close it was from the highway and close to where I needed to be. There could be improvement on the rooms. Our room smelled very humid and bath tub was very noisy. You couldn’t move because it would sound like a cracking noise. Parking is included which is a plus. You can’t go wrong with the free breakfast. Overall a good stay.

10

Cynthia

Aug 10, 2025

·

Stayed 1 night

Nice hotel. Smelled cleaned. Room was awesome. Beds were super comfy. Great stay overall. Staff was friendly.

4

Daniel

Feb 15, 2025

·

Stayed 1 night

Window wouldn’t close. Loud neighbors.

8

Michele

Sep 23, 2025

·

Stayed 3 nights

The tub was very loud when stepping in the shower like a popping noise

8

Olivia

Sep 23, 2023

·

Stayed 1 night

Hotel conveniently located near freeway but also because of that a little bit noisy. Staff was nice. Our bedroom’s carpet had a big wet part that if you stepped your feet, you got completely soaked. Maybe they cleaned a spill and it was not enough time to dry out. We were just stopping for the night so we did not care to switch rooms. Also the sofa bed did not have any bedding and again we were too tired to ask for linens or blankets. Overall, if you need a place to crash the hotel is brand new, breakfast is ok, and room was nice.

8

Chrstine

Mar 20, 2025

·

Stayed 1 night

I wish there was a makeup mirror in the bathroom and the tv was very distorted.

8

Jason

Jul 28, 2025

·

Stayed 1 night

Nice clean room. Our Television did not work in the room. Check in staff was very nice and friendly but front desk in the evening was grumpy. Not many nice restaurant options nearby. The breakfast was good in the morning. It was quite expensive for what it was. You could hear people above walking in their rooms.

8

Dawn

Jul 14, 2025

·

Stayed 2 nights

Things looked fine..but there were a few functional things that could be improved. The bathroom outlet did not work The chord to the phone was broken & rigged to work The cable in the rooms was out half of my stay. Staff was great & very friendly. I would stay here again, even given the issues..they were able to be worked around.

8

Jennifer

Jun 12, 2025

·

Stayed 1 night

Great facility, great breakfast, poor phone connection - even with WiFi and AT&T

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, helpful, and accommodating, with quick check-in and thoughtful touches. Some guests cite inconsistent service, including rude interactions, lack of follow‑through, and one serious housekeeping complaint.

Related guest reviews

10

Toby

Nov 16, 2025

·

Stayed 1 night

Clean, modern, spacious rooms, good fitness room, quality breakfast, nice staff.

4

Reynaldo

Aug 9, 2024

·

Stayed 1 night

Location is remote and hard to find from thoroughfare. Receptionists are not helpful on our needs. We asked for bell service when check out. No one came. After 40 minutes we decided to use the hotel chair in order to wheel our stuff down the lobby. Very inconvenient.

4

Cynthia

Oct 1, 2025

·

Stayed 2 nights

I had a serious problem with Housekeeping that went into my room with the "not ready" sign on the door when I went down to my car prior to checkout to load some luggage for about 10 minutes and return to my room to retrieve the rest of my belonging as I could not carry everything at once. The housekeeper first took some expensive items including food, snacks, and water and left a few pieces of jewelry I was going to put on after trekking to load the car. When I discovered the initial items gone, I ran down to the front desk and complained in such a hurry I forgot to grab the jewelry. I went back to get the jewelry, and it was gone which means she went back to get it as well.

8

Rosalyn

May 10, 2025

·

Stayed 6 nights

The facility is nice and clean. The breakfast is good. Nathan from Reception is very helpful and friendly.

2

Itzel

Sep 17, 2025

·

Stayed 1 night

I got locked out of the room, didn’t even get a partial refund, I had important pills I need to take for brain issues and they said oh here’s a tooth brush go to another room can’t do anything about the door lock dying. Next day did not even call us to let us know that the door was open already got back the stuff until 10am. And they didn’t even let us check out a little later no type of compensation, the over night lady was super nice but the morning ladies horrible, moody and rude. Horrible place horrible experience be careful when you book with them, because the doors don’t work and you can’t do anything about it. At least that’s what they tell you.

10

Myra

Apr 28, 2023

·

Stayed 1 night

The late night staff was great. I had an early flight the following day and they offered to have my breakfast and coffee packed up and ready for me. It was a short stay but a great stay.

10

Brenda

Nov 19, 2025

·

Stayed 2 nights

A great stay. Room was clean and expectations was 💯 staff was very friendly. Breakfast was on point.

2

Alexia

Nov 10, 2025

·

Stayed 5 nights

My daughter's got bitten all over with bed bugs😔 terrible breakfast and guy at front desk working on Nov 6 2025 so rude.

10

Leah

Jun 3, 2025

·

Stayed 1 night

Very nice property and super close to the airport. Staff let us check in early which was extremely nice and unexpected. Coffee bar 10/10!

10

Manuel

Dec 30, 2024

·

Stayed 1 night

The front desk personnel were very professional and courteous and answered all my questions

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Location

Convenient to Ontario International Airport, major freeways, and shopping/dining, with several guests noting easy access. A few found it hard to locate or somewhat remote, and some mention outdoor odors or occasional traffic/flight noise.

Related guest reviews

10

Gabriel

May 6, 2024

·

Stayed 1 night

The property was perfectly situated by a freeway and close to restaurants and gas stations. The staff was friendly and very helpful. The room was clean and had everything we needed. Very comfortable stay

10

Katherine

Oct 19, 2024

·

Stayed 4 nights

Quiet , good location

8

Martin

Sep 8, 2025

·

Stayed 4 nights

It’s a good area

10

Adam

Aug 16, 2024

·

Stayed 13 nights

Property is well maintained, great beds, nice pool area and fitness room is up to par. Easy going place. Right off 60 so it's easy to get around. Maybe a bit loud if you are on the street side but not a huge issue.

6

Laura

Aug 26, 2024

·

Stayed 1 night

We had the worst time trying to find the hotel. There are 3 Holiday Inns at Ontario airport and they all seem to have the same name in Google maps. Seems like it wouldn’t be too hard to give them different names. After pulling up to the wrong hotel and wasting time we found the right hotel and got checked in. No complaints with the room. Breakfast was decent the next morning and the staff had a lot of food out early. Appreciate that.

10

Aaron

Jun 20, 2024

·

Stayed 4 nights

Awesome place to stay. Close to Ontario mills mall and tons of entertainment.

6

ERIKA

Jan 6, 2023

·

Stayed 1 night

I was a little disappointed with the location because of the manure smell was pretty bad. i was able to smell it inside my room. If i kept the AC very cold you couldn't smell it but the AC is loud and i wasn't able to sleep. Other then this it was clean and the staff was very helpful and friendly.

10

Leah

Jun 3, 2025

·

Stayed 1 night

Very nice property and super close to the airport. Staff let us check in early which was extremely nice and unexpected. Coffee bar 10/10!

10

Stephen

Jan 26, 2023

·

Stayed 6 nights

If you need to stay in Chino-Ontario area or near the Ontario airport, this is a great place to stay. Convenient to both the 60 and 10 freeways, shuttle service to airport, friendly staff, rooms with comfortable beds. Not so close to the airport that noise is any problem. We'll stay there on our next trip.

10

Edmund

Aug 30, 2024

·

Stayed 1 night

The property was clean, quiet, and food options were in walking distance.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently highlighted as better than expected, hot, and varied (pancakes, eggs, bacon, cinnamon rolls), and the coffee bar gets praise. A few guests experienced cold or mediocre breakfasts.

Related guest reviews

10

Toby

Nov 16, 2025

·

Stayed 1 night

Clean, modern, spacious rooms, good fitness room, quality breakfast, nice staff.

6

Edwin

Jul 10, 2025

·

Stayed 4 nights

No offers for food, drinks etc. Breakfast was cold, staff was not friendly other than the cleaning staff. Felt old walking through the halways, dark damp smell.

10

David

Apr 21, 2025

·

Stayed 8 nights

Staff in very pleasant and very accommodating. Breakfast is amazing!

10

Jeremy

May 30, 2025

·

Stayed 2 nights

The things that really stood out were how clean the room was. You could really see and smell that it was sanitized. The other thing is the hot water and pressure in the shower was amazing!! Breakfast was good. We never had any issues with parking. Staff were friendly. Would stay here again.

10

Brenda

Nov 19, 2025

·

Stayed 2 nights

A great stay. Room was clean and expectations was 💯 staff was very friendly. Breakfast was on point.

10

Erica

Sep 15, 2025

·

Stayed 1 night

The outside, inside and room was clean and up to date. Breakfast was hot and more than I expected. Clean and nice decor.

8

Stephen

Jul 6, 2023

·

Stayed 1 night

Amazing breakfast. Literally everything you could want: pancakes, bacon, eggs with cheese, CINNABON! Super good. Room was clean and comfy. Only issue was the room above me was obnoxiously loud until like midnight and then up and loud at like 6am, so I basically got no sleep. Not the hotel's fault, but it was annoying.

2

Alexia

Nov 10, 2025

·

Stayed 5 nights

My daughter's got bitten all over with bed bugs😔 terrible breakfast and guy at front desk working on Nov 6 2025 so rude.

10

Leah

Jun 3, 2025

·

Stayed 1 night

Very nice property and super close to the airport. Staff let us check in early which was extremely nice and unexpected. Coffee bar 10/10!

10

Andrew

Jan 3, 2023

·

Stayed 19,359 nights

This a very nice and newer hotel. The rooms were nice and clean and very modern. The building was clean and well kept. The pool and hot tub were clean and felt great after a long day driving. We enjoyed the breakfast that had hit eggs and sausage, biscuits and gravy, cereal, cinnamon rolls, etc.. I would highly recommend staying here.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $120	2 $133	3 $137	4 $148	5 $126	6 $130	7 $130
8 $121	9 $136	10 $153	11 $154	12 $136	13 $189	14 $201
15 $129	16 $138	17 $155	18 $155	19 $187	20 $220	21 $215
22 $124	23 $129	24 $133	25 $137	26 $146	27 $157	28 $141
29 $114	30 $134

Holiday Inn Express Ontario by IHG

Prices for Holiday Inn Express Ontario by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Roll-In Shower (Communications)

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Standard Room, 1 King Bed

Suite, 2 Queen Beds

Standard Room

Suite, 1 King Bed

Guest reviews of Holiday Inn Express Ontario by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Ontario by IHG

Considering this hotel for your Ontario trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $292	31 $256