Is parking available at the property?

Free self parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Pets are allowed with a fee of USD 20 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 3:30 AM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but cannot be guaranteed.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

What is the location of the property in relation to key landmarks?

The hotel is connected to the convention center and is within a 5-minute drive of Clark State Community College and Clark State Performing Arts Center. It is 2.1 miles from Hartman Rock Garden and 2.4 miles from Heritage Center of Clark County.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests.

What are the policies for guests staying with children?

Up to 2 children aged 20 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Quality Inn and Conference Center Springfield

Average nightly price at Quality Inn and Conference Center by month, last 12 months (USD)
Month	Average price
January	$66
February	$64
March	$61
April	$66
May	$83
June	$73
July	$85
August	$80
September	$82
October	$73
November	$71
December	$67

What guests think

Reviews of Quality Inn and Conference Center describe a heavily worn property with widely mixed experiences, some friendly staff and budget value, and a few clean, comfortable rooms near the interstate.

Many guests report dirty or musty rooms, cigarette and marijuana odors, pests, and maintenance issues such as broken locks, inconsistent A/C, and dim lighting. Facilities feel dated; the pool and hot tub are sometimes closed or unheated, exterior doors often don’t lock, and the breakfast area can be uncomfortably hot. Expect a budget stay with significant trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feel dated and in disrepair; the pool and hot tub are inconsistently available (closed or unheated), exterior doors and locks are often broken, and there is no elevator. Noise carries from the large atrium.

Related guest reviews

8

Brad

Mar 16, 2024

·

Stayed 4 nights

The breakfast left a lot to be desired. The pool area was way too cold.

4

Diana

May 20, 2024

·

Stayed 1 night

Our room was clean, thats the only up side . We were on the 2nd floor, no elevator. Breakfast was only a muffin or cold cereal. Waffle machine wasnt working properly. Only 1 staff member at checkin and he apparently was new. Room was noisy from outside noises and air conditioner. The pillows were the size of couch pillows only flat

4

Danielle

May 4, 2024

·

Stayed 1 night

Anyone can walk into the hotel. Outside doors are not locked. Hallways smelled like pot. Room is old and air conditioner didn’t work and had to move to a new room. Hot tub was broken. This place is a dump.

4

Greg

Jul 19, 2024

·

Stayed 1 night

The safety locks on the exterior doors were all disabled. I didn't worry too much about it until 3 cops flew through the parking lot looking for someone. Pool wasn't open. Bathroom in the holidome area was absolutely disgusting. Won't go back there.

4

Eric

Sep 22, 2024

·

Stayed 1 night

The property itself is good, but it suffers from being in a bad neighborhood. There were a lot of vagrants wandering in the parking lot. There were broken door locks on the outside doors, and also on our room door.

2

Donna

Sep 15, 2024

·

Stayed 1 night

Bugs in bathtub. Loud irritating buzz outside of room. Room had a stale/ must smell. The lobby bathroom had no toilet paper and the toilet leaked and would not flush. In addition, the door handle was partially broken. I would not recommend to anyone. No elevator. Had to carry luggage up flight of outdoor stairs.

8

Harold

Apr 5, 2024

·

Stayed 1 night

I liked my room, but the hot tub was cold again. They really need to stay on top of this and keep it operational.

4

Wendy

May 19, 2024

·

Stayed 2 nights

The room was clean. The property is declining. Bathroom had been refinished but not by a professional. No ELEVATOR. Our room was litterally the farthest from the front desk on the 2nd floor. Day 1 tv remote not working. Front desk replaced batteries but still didnt work and wasnt walking back. Day 2 parked close to doors to the room only to have the key card not working. Walked back to the front. They had only activated for 1 night. Also refrigerator not working. Property was close to our event. You get what you pay for. But we will not be staying here again.

6

Carolyn

Apr 21, 2025

·

Stayed 1 night

Nice pool and hout tub, but no towels, small children overran the hot tub. Breakfast was terrible, only waffles and juice!

4

Anita

Jul 21, 2024

·

Stayed 1 night

Pictures do not depict current state. The pool doesn’t work. Ran down. Breakfast to only 9am and u can’t take anything out of the area. Plus was I could bring my dog

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a recurring problem, with reports of dirty rooms and bathrooms, stains, mold/mildew, persistent smoke and marijuana odors, pests (including roaches), and trash in common areas. A minority noted clean rooms.

Related guest reviews

2

Natasha

Aug 6, 2025

·

Stayed 1 night

Do not recommend. Non-smoking rooms smell like smoke. Insects in the hallway. Remote control is filthy. Ice machine doesn’t work. Floors are warped. Rust stains in the bathroom.

2

Megan

Nov 9, 2025

·

Stayed 1 night

If you’re looking for a dirty hotel to film your next apocalyptic movie in… look no further- you’ve found it!! You’ll understand when you eat your low quality continental breakfast in the sad 1980’s convention center… So grossed out… couldn’t even walk on the floor- dirty bedsheets- dirty bathroom- broken TV- smells bad- trash by multi entrances overflowing- no bathroom fan- moist room- half empty shampoo/lotion bottles-nasty breakfast- these owners don’t give a s—-. The staff member helping at the front desk was nice when I went down to ask for the 3 extra pillows that should have been on my bed. So I’ll give them that. This place doesn’t look like the pictures at all and should. E removed from hotels.com.

2

Betsy

Nov 28, 2025

·

Stayed 1 night

The room had cockroaches the size of Hot Wheels. They should be ashamed. Don't stay there, ever.

4

Basavaraj

Aug 10, 2025

·

Stayed 1 night

Dirty

2

Michael

Aug 12, 2023

·

Stayed 1 night

This property was not clean, very noisy, dogs barking, and cockroaches in the room and hallway. I left after a few hours, didn't even stay the night.

2

Marco

Aug 12, 2025

·

Stayed 1 night

Dirty

4

Nicki

Sep 30, 2025

·

Stayed 4 nights

There was mold in the bathroom ceiling, mirror still had tooth paste residue on it, sheets and blankets and pillows had stains all over it and also my keys to my room were both deactivated an hour before my check out time. The picture online were not even what I expected to be. I wish I had knowed how much drug addicts and gang member driving around in the parking lot at night, people park right out side our room window and was talk g and. Playing music for a couple hours and the staff didn’t even notice so no security at all present or even the staff to address the issue

2

Greguy

May 6, 2025

·

Stayed 2 nights

They don't clean at all.

2

Danny

Jan 17, 2023

·

Stayed 19,373 nights

I arrived at the hotel and after going to the room, I refused to stay. The hallways and stairways were very dirty. The room was just as dirty and had a hairball in the bathtub.

2

Roger

Aug 16, 2025

·

Stayed 1 night

The good: dog friendly and cheap. The bad: moldy, dirty, scummy, sparse breakfast, crappy neighborhood. No one stays here twice

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally dated, with frequent issues like dim lighting, noisy atrium/hallways, weak or inconsistent A/C, and worn fixtures; some mention smoky odors. A few guests received spacious or comfortable rooms with good beds.

Related guest reviews

4

Janice

Aug 10, 2025

·

Stayed 1 night

Bed was the only thing comfortable about our room. Overall the entire room could use a gut job and checked for mold. Not a comfortable stay.

6

Catherine

Dec 16, 2024

·

Stayed 1 night

Very noisy lots of road and hall way noise, if looking for a quiet place this is not it!

6

Mikel

Apr 14, 2024

·

Stayed 2 nights

Nice location. Easy to get to surrounding attractions. Friendly staff when checking in. No issues with the booking in general. I would recommend a welcome book in each room to show nearby attractions and restaurants as well as basic info about the hotel. Cleanliness was ok. Outdated. There were patches painted on the wall in a different color, so not appealing to look at. The door was difficult to open with the key card and never worked on the first try even though it turned green. You could hear everything around you. We were close to an exit and could hear people all through the night as well as in the pool. Actual conversations so it made me wonder if they could hear everything we said. Not very private. There needs to be a soap dish in the tub to set things upon. Or some kind of rack. The bed in the room and as well as the pillows were very uncomfortable and hard to lay on.

8

charlene

Aug 19, 2025

·

Stayed 1 night

Nice room. Comfortable bed and pillows. No remote for tv but after 2 trips to the check in desk one was found that worked. Air conditioner worked great.

8

Kris

Mar 25, 2024

·

Stayed 3 nights

Room is dimly lit

6

Robert

Oct 20, 2025

·

Stayed 2 nights

Entire hotel seems to be in the middle of small remodel projects. Floors are in variety level of wear. Bathroom was recently remodeled, but forgot (missed) to install a hair dryer. Bed was good and room was rather clean. Check in is rather quick, breakfast had two cereal choices with small dispenser. They did have hot waffles and a couple fruit options. Coffee was good and hot. Nothing to write home about but did provide a bed & breakfast

4

Kimberly

Sep 20, 2025

·

Stayed 2 nights

Booked a stay here to go to the Springfield Antique extravaganza. The lobby and hallways smelled like marijuana. Front desk Staff were friendly and check in and out was very easy. Outside of building and hallways were very dated. Bed linens looked clean but the curtains were not. Condition of room was very dated and room was extremely hot. It took 3-4 hrs to cool down and never completely cooled down. Just felt unsafe in this area of town.

4

Brady

Jan 14, 2024

·

Stayed 1 night

If you want a quiet place, this is not your spot. The rooms all open onto this cavernous space that gathers up all the chaos of the other guests’ nonsense and misery and pipes it into your room

8

Georges

Jul 18, 2025

·

Stayed 1 night

Great room, spacious and comfortable, large bathroom. Best deal around

8

Jane

May 18, 2024

·

Stayed 2 nights

Clean room and comfy beds. Hair dryer didn’t work and only luke warm water from bathroom faucet. Nice to have actual hot water. Decent value for the money

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AI-generated summary based on recent guest reviews

Service

Service is mixed: some travelers found staff friendly and check-in easy, while others reported rude or absent attendants, slow responses, key-card problems, and refund difficulties. Expectations for help with issues were not consistently met.

Related guest reviews

2

SAMUEL

Jun 19, 2024

·

Stayed 1 night

Front desk staff was horrible. Stood in an ever growing line of people with absolutely nobody at the desk. Called the number at the desk, no answer. I’ve makers are broken. Horrendous service.

8

David

Dec 8, 2025

·

Stayed 1 night

Room clean. check-in fine

8

Horacio

Aug 24, 2024

·

Stayed 6 nights

Overall the property itself is OK. You can tell that at one time it was a super nice place, but with time it has gone down. Bed is comfortable and my room was clean. If you do not like the smell of marijuana, do not come here. It can be pretty strong in some areas at certain times. Dolly at the front desk was super nice and helpful.

2

Remona

Nov 6, 2023

·

Stayed 3 nights

Worker was nice. Had to move out and they refunded me my money without problems.

6

Krishawn

May 31, 2025

·

Stayed 3 nights

We asked for extra pillows, finally on day 3 someone was willing to bring them to us.

8

Elliott

May 23, 2023

·

Stayed 2 nights

The staff were very kind and helpful through our stay. The room was clean and cozy. The room keys though kept deactivating! We kept them far away from our phones and wallets like the staff said but we had to go up several times to get them fixed. The outside had plenty of grassy areas for our dog to walk and the pet fee was the lowest we’ve ever paid!! The building itself outside was just recently painted and seemed to be kept up very well

8

Taya

Aug 18, 2025

·

Stayed 1 night

The property was back a secluded drive through a rundown area. It was not very well lit. Check in was easy, but the hostess gave very limited directions to my room location, which was confusing as I had to go through the Atrium & doors from there were not well marked. The room was okay. There was a cleaning rag left on the sink. The remote control didn't work unless you stood next to the TV. The trim on the mirror in the bathroom was missing a piece. The breakfast was very disappointing - you could get fruit, have a waffle or get cereal. When I went to check out, there was noone at the desk & only a basket requesting guests leave keys there.

8

Horacio

Sep 4, 2024

·

Stayed 5 nights

You can tell that at one time this hotel was very nice. The gentleman that works the breakfast is very rude. Dolly, the lady at the front desk is very sweet and kind. My room stays clean. Nobody ever bothered me. I slept great.

2

Justin

Jul 20, 2024

·

Stayed 4 nights

This was the worst stay in a quality inn or a hotel ive ever had. Management was rude, argumentative, and not accomodating to basic hotel services. Expected 2 grown men to use the same 1 towel for 5 working nights.

10

Danielle

Mar 21, 2025

·

Stayed 3 nights

My only real complaint was the breakfast worker. He made me feel like i was a burden bc i

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AI-generated summary based on recent guest reviews

Location

Convenient to the interstate and nearby restaurants, but many guests felt unsafe due to a secluded setting, poor lighting, and reports of vagrants and police activity in the parking areas. Security concerns were amplified by exterior doors that don’t lock.

Related guest reviews

4

Greg

Jul 19, 2024

·

Stayed 1 night

The safety locks on the exterior doors were all disabled. I didn't worry too much about it until 3 cops flew through the parking lot looking for someone. Pool wasn't open. Bathroom in the holidome area was absolutely disgusting. Won't go back there.

4

Eric

Sep 22, 2024

·

Stayed 1 night

The property itself is good, but it suffers from being in a bad neighborhood. There were a lot of vagrants wandering in the parking lot. There were broken door locks on the outside doors, and also on our room door.

4

Kimberly

Sep 20, 2025

·

Stayed 2 nights

Booked a stay here to go to the Springfield Antique extravaganza. The lobby and hallways smelled like marijuana. Front desk Staff were friendly and check in and out was very easy. Outside of building and hallways were very dated. Bed linens looked clean but the curtains were not. Condition of room was very dated and room was extremely hot. It took 3-4 hrs to cool down and never completely cooled down. Just felt unsafe in this area of town.

6

louise

Sep 22, 2023

·

Stayed 3 nights

It was in a bad spot and a lot of street walkers were there late in the day and hang around the parking lot,

4

Joan

Jun 20, 2025

·

Stayed 1 night

The area around the outside of the hotel was dirty and had people hanging out in their cars. Felt unsafe. Bath tub and sink were dirty.

8

Taya

Aug 18, 2025

·

Stayed 1 night

The property was back a secluded drive through a rundown area. It was not very well lit. Check in was easy, but the hostess gave very limited directions to my room location, which was confusing as I had to go through the Atrium & doors from there were not well marked. The room was okay. There was a cleaning rag left on the sink. The remote control didn't work unless you stood next to the TV. The trim on the mirror in the bathroom was missing a piece. The breakfast was very disappointing - you could get fruit, have a waffle or get cereal. When I went to check out, there was noone at the desk & only a basket requesting guests leave keys there.

2

Lisa

Sep 21, 2025

·

Stayed 2 nights

We immediately checked out after seeing the hotel and our room. Strange people lingering around watching us, almost got hit by a car getting into the building. Decided to check out the room before unloading the vehicle. Doorway was propped open so anyone could go into the hotel, stairway was dark and cluttered with garbage and there was a strong smell of cigarette smoke and marijuana. Got to the room and the light switch didn’t work so we made our way over to a table lamp to get some light. The room was awful! Broken furniture and crayon markings all over everything. The two very small pillows on each of the beds were brown and dingy! We didn’t need to see anything more, we could not stay there!! When we got outside to make our way back to the office to check out, a car slowly followed us to our truck. This place is NOT safe! Beware!

8

Timothy

May 5, 2025

·

Stayed 1 night

Had to park around back when I first got there and it felt a little unsafe, moved my vehicle to the front and all was good

8

David

Sep 12, 2025

·

Stayed 2 nights

Close to interstate and restaurants, but still quiet.

8

Elizabeth

Oct 6, 2025

·

Stayed 2 nights

The room was quite adequate and great effort was taken to keep the facility clean. Obviously there was concern about unwanted individuals around. I would not want to be outside alone after dark, the building was way back behind a plaza and there were a lot of trees around. Well back from the hotel was a pick-up truck that appeared to be a meeting place for homeless individuals and they had a small fire out there Saturday night,

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AI-generated summary based on recent guest reviews

Dining

Breakfast is very limited—typically waffles, cereal, and fruit—and the area is sometimes uncomfortably hot, with occasional late opening or early shutdown. Some guests reported strict ‘no take to room’ rules and inconsistent service.

Related guest reviews

8

Joanne

Aug 18, 2024

·

Stayed 1 night

A nice place, though the continental breakfast was a bit lacking.

4

Julie

Aug 9, 2025

·

Stayed 1 night

Acted like a single person was too much trouble. No amenities (no remote for TV, no h air dryer, no coffeemaker, etc). All lights flickered if bathroom lights were on. A/C barely cooled, mostly just moved the air. Breakfast offerings at 8am was sugary cereal in plastic condiment containers, banana-nut muffins or waffles, room so hot & humid that outdoors was more pleasant. Found mold on carpet and in drawer once it was daylight. Only good was nice tile in bathroom, nice wall color and picture on accent wall. Out of 20 hotel stays in the oast 2 years, only one that is a never stay again!

6

Germelina

Jul 30, 2025

·

Stayed 1 night

It advertised breakfast included. It was make your own waffles and milk and 2 types of cereal. The dining area was extremely hot which made it questionable to use the milk. The bathroom renovation was very sloppy and looked like a very poorly done home project by someone who had no idea how to use tools. The receptionist was very abrupt to the point of almost being rude. I would stay there again only if no other availablity. The bed was comfortable.

6

Bradley

Feb 25, 2025

·

Stayed 1 night

Breakfast ended too early.

6

Wendi

Aug 3, 2025

·

Stayed 1 night

Limited breakfast healthy options. Fruit was bad

8

Horacio

Sep 4, 2024

·

Stayed 5 nights

You can tell that at one time this hotel was very nice. The gentleman that works the breakfast is very rude. Dolly, the lady at the front desk is very sweet and kind. My room stays clean. Nobody ever bothered me. I slept great.

8

John

May 18, 2025

·

Stayed 1 night

Trash was left in bags outside. The locked door was kept open by a brick. Needs new carpeting through. Slamming of doors very early in the AM. Breakfast.was limited no coffee cup. The breakfast was until 9am but they stared to close it down at 8:40am. We will not stay there again.

6

H Philip

Oct 11, 2024

·

Stayed 1 night

Breakfast was minimal

6

Susan

Aug 24, 2025

·

Stayed 1 night

Desperately needs updating. Heavy cleaning solvent odors throughout. Breakfast area was so warm we left.

4

Anita

Jul 21, 2024

·

Stayed 1 night

Pictures do not depict current state. The pool doesn’t work. Ran down. Breakfast to only 9am and u can’t take anything out of the area. Plus was I could bring my dog

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $71	2 $72	3 $74	4 $73	5 $75	6 $80	7 $84
8 $70	9 $73	10 $74	11 $73	12 $73	13 $72	14 $72
15 $71	16 $74	17 $72	18 $74	19 $74	20 $76	21 $72
22 $69	23 $71	24 $72	25 $74	26 $74	27 $67	28 $69
29 $72	30 $76

Su	Mo	Tu	We	Th	Fr	Sa
		1 $74	2 $75	3 $73	4 $85	5 $82
6 $71	7 $75	8 $76	9 $75	10 $75	11 $81	12 $81
13 $70	14 $77	15 $75	16 $75	17 $77	18 $83	19 $82
20 $71	21 $75	22 $75	23 $77	24 $77	25 $83	26 $84
27 $72	28 $77	29 $76	30 $75	31 $75

Quality Inn and Conference Center

Prices for Quality Inn and Conference Center

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room, 2 Queen Beds (Efficiency, Upgrade)

Room, 2 Queen Beds, Smoking

Room, 1 King Bed

Room, 1 King Bed, Accessible

Guest reviews of Quality Inn and Conference Center

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn and Conference Center

Considering this hotel for your Springfield trip?

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