Name: Hesperia Bilbao
Address: Campo Volantín, 28, Castaños, Bilbao, Bilboaldea, Basque Country, Spain, Bilbao, Biscay, ES
Price range: US$102–US$832 per night
Rating: 8.77

What guests think

We analyzed hundreds of recent reviews of Hesperia Bilbao, which consistently highlight its riverside, walkable location near the Guggenheim, generally friendly and accommodating staff, and comfortable rooms, with many guests praising clean spaces, good breakfasts, and nice views.

A recurring gripe is unreliable or switched-off air conditioning that left some rooms uncomfortably warm, alongside occasional Wi-Fi or street noise complaints. On-site parking is convenient but tight and paid, and parts of the property feel dated with worn carpets or minor maintenance issues in some rooms. Overall, it suits travelers seeking a practical city base in Bilbao rather than a polished luxury experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site underground parking is convenient but very tight to maneuver and carries a daily fee; several guests found access unclear. The bar or café is available but hours and food/service quality felt limited or inconsistent for some.

Related guest reviews

8

Deirdre

14 Jun 2025

·

Stayed 3 nights

Nice property. Room on the small side for 3 beds. Cleaner did a good job. Restaurant Was not open for dinner, selection of food available from the bar. Reception staff friendly and helpful. Good location for Guggenheim and easy walk to old town along the river.

8

Vicki

13 Sept 2025

·

Stayed 3 nights

Very good hotel, centrally placed however bar shut at 11pm on Monday and Tuesday which was far too early for a hotel in a vibrant city

10

Antonio

16 Aug 2023

·

Stayed 2 nights

L'hotel è situato a metà tra il Guggenheim e il centro, a pochi passi dal ponte Zubizuri su una bellissima passeggiata che porta al centro, il tram a pochi passi. Ottima la posizione, noi avevamo una superiore in offerta, ottima la pulizia, dotato di parcheggio 21 euro a notte, non abbiamo fatto colazione. Nel complesso un ottimo albergo consiglio nel bagno di cambiare la vasca un po' tarlata e il filo doccia dettagli che mi hanno fatto un po' abbassare il voto. Comunque lo consiglio

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8

Neil

18 Jul 2025

·

Stayed 1 night

We were offered a river-view from for an extra 20 euros and having turned that down it almost felt as if we were being punished by having a room with one velux window in the eaves. Be aware that unless you arrive at the hotel on the riverside road driving South there is nowhere to pull in and the car park isn't obvious. We ended up parking on the street first and then checking in, fortunately we didn't get a ticket. If you have a large car you're going to hate the car park which is very tight especially if you need to get down to the second level. On the plus side the beds are comfortable and the rooms have plenty of space and storage.

10

Christopher

2 Oct 2025

·

Stayed 2 nights

A perfect base for exploring Bilbao with the Guggenheim, city centre and old town all within 10 minutes walk. Really comfortable hotel, contemporary design and very friendly staff. Parking is a bit tight but easy to find. Highly recommend staying here!

8

Peter

31 Mar 2024

·

Stayed 1 night

No bottled water Creaky bathroom door Chipped enamel in bath Great breakfast Useful parking but not free

8

Sara

22 Oct 2024

·

Stayed 2 nights

The reason I give 3 stars for service is because of an incident in the café. We ordered 3 coffees from a not so interested bar attendant. When I paid with card I accidently pulled out my card from the machine too early (the screen showed a green ✅️ so I assumed it was done). The man got quite annoyed and restarted the process accompanied with a long mumbling of swear words in Spanish (mierda etc.) Not very nice... But everyone else have been very accomodating and been very service minded.

10

Elena

30 Mar 2025

·

Stayed 1 night

Parking garage onsite is good but tight! Our small minivan scratched on the way down. Drive with caution. Room was clean and perfect walking distance to and from Guggenheim.

10

Anping

6 Nov 2023

·

Stayed 1 night

The hotel room maybe not as large as expected but comfortable bed and bedding are huge plus. The soundproofing window, in room coffee maker, and a kettle are another plus, which most span hotel miss those items. The parking is somewhat challenging, and need extra careful move around in the underground parking garage.

10

Elizabeth

13 Apr 2025

·

Stayed 3 nights

Great location, and from one of the premium rooms we had a view down the river to the Guggenheim. Parking garage was spacious (though you do pay for it) and breakfast selections were excellent

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Cleanliness

Reviews frequently praise very clean rooms and good housekeeping. A few note worn or stained carpets, occasional bathroom odors or mold, and minor dust in hard-to-reach spots.

Related guest reviews

10

Najat

27 Jan 2026

·

Stayed 1 night

Stille og rolig område. Hjelpsomme personalet og god service. Rommet er fin og ren.

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10

Marcela

11 Jan 2026

·

Stayed 5 nights

El servicio de limpieza muy bueno y en general un hotel muy bien ubicado

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8

Simona

13 Aug 2024

·

Stayed 3 nights

Struttura molto elegante situata fronte principali attrazioni.difetti riscontrati: nel bagno l'aspiratore non finziona e la moquette della camera non era perfettamente pulita

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6

Sophie

5 Sept 2025

·

Stayed 2 nights

Unterkunft etwas in die Jahre gekommen, Schimmel im Bad. Lage war Top. Rezeption sehr freundlich.

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10

Fernando

18 Feb 2026

·

Stayed 1 night

Very clean, nice size room

6

Rodolfo

19 Oct 2024

·

Stayed 1 night

Hotel was nice and mostly clean, my room did feel out of maintenance, carpet had stains all over or broken, paint in walls had spots, didn’t feel very clean, found facial hairs on the glasses in the washroom. The room smelled like cigarette a lot, I had to ask for them to change for a room and they only air it up which made the stink go mostly away. The place was 10 min walk distance to the Guggenheim same for most core areas. Staff were nice.

10

Bruno

24 Dec 2025

·

Stayed 4 nights

Silencioso e limpo.

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6

Carlos Cesar

31 Oct 2024

·

Stayed 2 nights

El hotel está bien ubicado, el servicio en mostrador malo, la limpieza en áreas comunes pésima!

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8

Christopher

12 Nov 2024

·

Stayed 4 nights

Property is facing the river and the promenade, which is a nice aspect of the city. The hotel is across the water from the Guggenheim in Bilbao, and the stunning Zubizari bridge is directly outside the hotel. The rooms could be a bit better maintained as noticeable damage to the walls (scuff marks that need painting over) and the wood paneling (suitcases clearly knicked the wood paneling in my room), and the toilet paper holders are installed at 8 degree angle for some reason. Dust bunnies behind the mini refrigerator could also be tended to as well. Please consider providing more outlets in the room for guests, as it was difficult to find an outlet for the iron. Also, please consider putting regular ironing boards in the rooms as the small ones provided to guests are insufficient.

10

Emilie

24 Nov 2024

·

Stayed 4 nights

Nous avons passé un très bon séjour dans cet hôtel. Notre chambre était confortable, bien équipée et très propre. Petite pâtisserie d’accueil et tous après-midi dans le hall d’entrée, nous avions une boisson rafraîchissante et des bonbons à disposition. Le petit-déjeuner était bon et varié. Cet hôtel est très bien situé, nous faisions tout à pied et le réceptionniste nous avait donné de très bonnes recommandations pour les visites et les restaurants.

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Rooms

Many describe rooms as comfortable and often spacious, with some offering river or Guggenheim views and good beds; several appreciated quiet setups. Downsides include dated decor or tired carpets, occasional small or skylight-only rooms, privacy-limited bathroom designs, street noise, and recurring AC issues.

Related guest reviews

6

Anke

10 Apr 2024

·

Stayed 3 nights

Lage des Hotels zu den Sehenswürdigkeiten von Bilbao wie Innenstadt, Guggenheim-Museum und Altstadt gut, da alles fußläufig erreichbar ist. Das Hotel selber ist, es vornehm auszudrücken, in die Jahre gekommen. Wir hatten eine Suite upgegradet, was ein Witz war. Der Zustand der Suite heruntergekommen mit diversen Schäden an Wänden, Mobiliar und Vorhängen. Die Klima-Anlage funktionierte aus welchen Gründen auch immer nicht und das bei 30° Aussentemperatur und kompletter Sonneneinstrahlung. Der der Badewanne fehlte der Stopfen und die Düsen zur Massage funktionierten ebenfalls nicht. Interesse an einer Reparatur bestand beim Personal ebenfalls nicht. Frühstück mittelmäßig. Die Freundlichkeit des Personals hat deutlich Luft nach oben!!

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10

Regina

30 Jul 2025

·

Stayed 7 nights

Lovely hotel great location very friendly helpful staff. Beautiful large comfortable room

4

Helen

7 Apr 2025

·

Stayed 1 night

Aircon didn’t work. WiFi didn’t work. Sheets uncomfortable. Solution was a fan which… didn’t work

6

Harriet

11 Mar 2025

·

Stayed 3 nights

Great location where you can walk to all the key parts of town. Reception were lovely and the room was spacious. Our only issue was the temperature! The room was so hot we struggled to sleep - we were advised they don't have air con over winter periods so there was nothing that could be done. A shame as otherwise it was lovely.

8

Lynda

14 Sept 2025

·

Stayed 1 night

Great location. Just had a tiny room with a skylight - not a window, much less a window I could see out of, and definitely not facing the river. For the price, that was disappointing.

8

Barbara

8 Oct 2025

·

Stayed 3 nights

Air conditioner turned off so it was hot. Woke up 5am this am, sweaty. Window ooen but no help and tgen street noises firved closure

10

Sarah

17 Sept 2024

·

Stayed 3 nights

Myself and 2 friends had a triple room. The en-suite within the room has frosted doors that aren’t sealed so not only can you see silhouettes when showering/going to the toilet, there no sound proofing. This can make it very awkward for couples or friends. This was the only complaint for the hotel. There was a great selection for breakfast and staff were very friendly and helpful. Room was very clean and location couldn’t have been better. Everything is walkable!

10

lori

4 Jul 2025

·

Stayed 1 night

Amazing location, spacious and clean rooms, quiet setting, and fun colored window areas in rooms. Ours was rose-colored!

10

Lyudmila

2 Nov 2025

·

Stayed 4 nights

Comfortable room with beautiful views

10

Elizabeth

13 Apr 2025

·

Stayed 3 nights

Great location, and from one of the premium rooms we had a view down the river to the Guggenheim. Parking garage was spacious (though you do pay for it) and breakfast selections were excellent

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Service

Service is widely praised as friendly, helpful and accommodating, with staff offering local tips, early check-ins and occasional upgrades. There are isolated complaints about slow check-in, a misleading AC explanation, or brusque bar service.

Related guest reviews

10

Stefan

7 Aug 2023

·

Stayed 3 nights

We had an excellent stay at the Hesperia Hotel. We had a problem with our booked room when we arrived but Miriam at reception solved the issue immediately. Miriam was very helpful and friendly. We will definitely be back to stay again at the Hesperia Hotel. Big thank you to Miriam for her great service and assistance.

10

Grete

23 Oct 2025

·

Stayed 1 night

Vi hadde en supert opphold. Servicen i resepsjonen er eksepsjonell. Fem minutters gange til Guggenheim museeet og 10 minutter til gamlebyen. Kort vei til sentrum. Store gode senger med utsøkt sengetøy. Spør i resepsjonen etter tips til blant annet restaurant, de er svært dyktige og innehar god informasjon og kompetanse.

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10

Pedro

2 Nov 2025

·

Stayed 3 nights

Room was excellent. The staff werw syper helpful and fiendly. Rakel provided us awesome recommendations.

10

Helen

30 Aug 2024

·

Stayed 2 nights

Very friendly and professional staff.

10

Fernando

5 Sept 2024

·

Stayed 3 nights

Excellent staff

10

Dahra

23 Aug 2025

·

Stayed 3 nights

The staff was very helpful, and it was great that they had water/coffee/ice and snacks in the lobby. The cleaning staff was also very detailed and great when we had any requests.

10

Nancy

5 Oct 2025

·

Stayed 2 nights

Guggenheim Museum was very close. Great photos across the river from the hotel. Check in was excellent and management was very helpful.

6

OLIVIA

18 May 2025

·

Stayed 2 nights

Overall I would say the stay was just average and acceptable. I don’t think it is quite worth the price and we were underwhelmed by the general standard of all facilities. The room was tired, the black out curtain ripped and hanging off, black mould on the window surround. The bathroom was dark and dated also. Breakfast was underwhelming, a big choice but not of a very high quality or anything particularly special. Staff friendly, room quiet and comfortable. Check in slow. Well located for Guggenheim and walkable to old town.

10

KEVIN

19 May 2025

·

Stayed 1 night

Wonderful reception - they upgraded us to a Jr. Suite.

8

Sara

22 Oct 2024

·

Stayed 2 nights

The reason I give 3 stars for service is because of an incident in the café. We ordered 3 coffees from a not so interested bar attendant. When I paid with card I accidently pulled out my card from the machine too early (the screen showed a green ✅️ so I assumed it was done). The man got quite annoyed and restarted the process accompanied with a long mumbling of swear words in Spanish (mierda etc.) Not very nice... But everyone else have been very accomodating and been very service minded.

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Location

Consistently praised riverfront location between the Guggenheim and the old town, with most attractions, transit and dining an easy walk. Some noted tricky access by car, but overall the area feels quiet and convenient.

Related guest reviews

8

Stig

5 Oct 2025

·

Stayed 3 nights

Låg fint till vid floden. Nära till både stan o Gamla stan. Fina promenadstråk.

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10

Monika

16 Aug 2025

·

Stayed 6 nights

Sehr ruhiges, angenehmes Hotel am Fluss. Alles zu Fuß erreichbar.

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10

Melanie

4 Dec 2024

·

Stayed 11 nights

My family and I always enjoy staying at the Hesperia in Bilbao. The staff are friendly, it’s clean and safe. The Hesperia is located near Old Town and the Guggenheim, with tons of great restaurants, bars, cafes, shopping and parks. The train is across the bridge as well making it an ideal location to stay.

10

Debby

17 Oct 2023

·

Stayed 3 nights

Op loopafstand van Guggenheim en oude stad, aan de rivier. Staf was behulpzaam, gaf goede tips over verschillende restaurants.

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8

Neil

18 Jul 2025

·

Stayed 1 night

We were offered a river-view from for an extra 20 euros and having turned that down it almost felt as if we were being punished by having a room with one velux window in the eaves. Be aware that unless you arrive at the hotel on the riverside road driving South there is nowhere to pull in and the car park isn't obvious. We ended up parking on the street first and then checking in, fortunately we didn't get a ticket. If you have a large car you're going to hate the car park which is very tight especially if you need to get down to the second level. On the plus side the beds are comfortable and the rooms have plenty of space and storage.

10

Anne

4 Jun 2025

·

Stayed 2 nights

Very convenient hotel walkable to the old town, shopping area, Guggenheim etc. underground car park, nice room - all very good.

10

Scott

30 May 2025

·

Stayed 1 night

Location was adjacent to Rio Nervion and the pedestrian bridge for quick access into Bilbao. We arrived early from an overnight flight from the U.S., and the front desk staff were able to accommodate us with an upgrade (small fee) to a larger suite so we could get some sleep! Room was well appointed and the breakfast was very nice.

10

Nicola

11 Sept 2025

·

Stayed 2 nights

Excellent location for visiting both the Guggenheim and the old town

8

Helen

25 Jun 2025

·

Stayed 4 nights

Great hotel, perfect for our 5 day break in the city. Walking distance to many great restaurants, in new town, Guggenheim and the metro. Lovely peaceful location, beside river. Friendly staff, all the receptionists spoke English which I wasn’t expecting. Breakfast spread was amazing.

10

David

8 Nov 2025

·

Stayed 2 nights

New, upscale hotel, very accommodating staff, good breakfast. Clean, quiet, close to museum.

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Dining

Breakfast draws frequent praise for variety and quality. Dinner/bar options and hours are limited, with mixed feedback on food and hot items.

Related guest reviews

8

Deirdre

14 Jun 2025

·

Stayed 3 nights

Nice property. Room on the small side for 3 beds. Cleaner did a good job. Restaurant Was not open for dinner, selection of food available from the bar. Reception staff friendly and helpful. Good location for Guggenheim and easy walk to old town along the river.

8

Christopher

18 Sept 2025

·

Stayed 3 nights

Staff were freindly and helpfull. Breakfast was plentiful and with a wide variety of choice.

6

Cindy

14 Aug 2023

·

Stayed 4 nights

The location was great, easy walk to both the old town and Guggenheim, however it felt a bit overpriced for what the room was. Nor was there any tourist information anywhere at all, and no recycling at all. The reception staff were friendly, my main issue was with the "restaurant". There was only a handful of us in the bar/eating area, but I was ignored for nearly 20 minutes, and then received what looked and tasted like microwaved lasagne, so I wouldn't recommend eating there.

10

Marcia

17 Jun 2025

·

Stayed 2 nights

A lovely hotel with an excellent breakfast, just minutes from the Guggenheim.

8

Vicki

13 Sept 2025

·

Stayed 3 nights

Very good hotel, centrally placed however bar shut at 11pm on Monday and Tuesday which was far too early for a hotel in a vibrant city

10

Sandra

25 Dec 2025

·

Stayed 3 nights

Quarto grande e café da manhã muito bom

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10

Elizabeth

10 Dec 2024

·

Stayed 4 nights

Very good position, excellent breakfast

8

Helen

25 Jun 2025

·

Stayed 4 nights

Great hotel, perfect for our 5 day break in the city. Walking distance to many great restaurants, in new town, Guggenheim and the metro. Lovely peaceful location, beside river. Friendly staff, all the receptionists spoke English which I wasn’t expecting. Breakfast spread was amazing.

10

David

8 Nov 2025

·

Stayed 2 nights

New, upscale hotel, very accommodating staff, good breakfast. Clean, quiet, close to museum.

8

Douglas

21 May 2024

·

Stayed 3 nights

Overall a positive stay. The location is excellent - close proximity to Guggenheim, funicular and Casco Viejo. Appreciated that staff let guests borrow umbrellas when it rained. Only minor gripes were lack of same day laundry service (at least the morning I inquired), bathroom countertop not thoroughly scrubbed and warm breakfast items were not warm at all (though variety of buffet was excellent).

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$86
February	US$100
March	US$128
April	US$164
May	US$260
June	US$190
July	US$176
August	US$247
September	US$195
October	US$178
November	US$141
December	US$105

Su	Mo	Tu	We	Th	Fr	Sa
				1 $669	2 $262	3 $259
4 $142	5 $153	6 $184	7 $167	8 $157	9 $212	10 $269
11 $205	12 $139	13 $157	14 $145	15 $186	16 $283	17 $334
18 $118	19 $123	20 $132	21 $832	22 $832	23 $832	24 $216
25 $102	26 $133	27 $157	28 $666	29 $135	30 $142	31 $173

Hesperia Bilbao

Prices for Hesperia Bilbao

Monthly average prices

About this property

Location

Room options

Standard Room

Junior Suite

Junior Suite, River View

Standard Single Room

Standard Room (Extra Bed 2 Adults + 1 Child)

Standard Room (Extra Bed 3 Adults)

Superior Room, River View

Guest reviews of Hesperia Bilbao

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hesperia Bilbao

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $134	21 $170	22 $311	23 $249	24 $249	25 $231	26
27 $137	28 $202	29 $194	30 $194