Name: Hampton Inn & Suites Florence-Downtown
Address: 505 S Court St, Florence, Alabama, United States of America, Florence, Alabama, US
Price range: $157–$398 per night
Rating: 8.9

What guests think

Many guests at Hampton Inn & Suites Florence-Downtown highlight very friendly, helpful service, clean and comfortable rooms, and a convenient, walkable downtown location near dining, with an indoor pool appreciated by some.

Ongoing renovations have caused noise, limited access to areas like ice machines, and occasional interruptions to housekeeping for some stays. Breakfast feedback is mixed, ranging from excellent to below expectations. Rooms are often described as spacious and updated, though a few guests found mattresses squeaky or worn. Check current renovation status to set expectations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several guests mention ongoing renovations that caused noise and limited access to some areas (e.g., ice machines), while others note the property feels updated. The indoor pool is available and appreciated.

Related guest reviews

10

Cymber

Oct 14, 2024

·

Stayed 1 night

We loved staying here! Convenient to most everything in Florence. Room was clean, staff was friendly and helpful. Hubby said breakfast was too notch! They also had an indoor pool open late, which we appreciated. The beds could have been a little softer, but not a huge issue. Would definitely stay again.

4

Elise

Feb 4, 2024

·

Stayed 2 nights

We have stayed at this hotel before and had a great experience so I didn’t think twice before booking at a higher price than other comparable hotels. It is currently under renovation and we were not aware of this until check in. No cleaning service/fresh towels/made beds. Staff was unhelpful and rude. One staff member actually argued with us whether or not the ice machine was working on our floor. (It wasn’t. We went floor to floor looking for a working machine). Argued with another staff member about which restroom my son could use upon leaving the pool. The restroom she recommended was blocked off for renovation. She told us to go back up to our room while my son had already run ahead to use the not blocked off restroom that the staff told us was off limits. Would she have rather he peed in the pool? Or elevator ride to the third floor? There is a way to renovate a hotel and keep customers happy. Discounted rates, clear communication, and helpful customer service. This experience was worth half of what we paid for it.

10

Joseph

Aug 24, 2023

·

Stayed 1 night

Good stay overall. Renovations were a little noisy but it stopped after 6pm.

8

Sherry

Jan 1, 2024

·

Stayed 1 night

Property is in a safe area and convenient to restaurants and other area attractions. Was disappointed to be a Hilton member and not able to have a late checkout when the hotel was not booked. Property is also under construction, which was not mentioned until check in.

2

Joseph

Jan 27, 2024

·

Stayed 1 night

The hotel is undergoing a renovatio, but the warning to travelers is not near strong enough. This place is torn up! You an barely get in the front door and there is no vending of ice available. The staff at the front desk is very rude. They even entered our room and stripped down the beds before we were ready to check out (we had left to run an errand and informed the front desk we were coming back) this was all BEFORE checkout time. Traveler beware... avouid this hotel if possible.

10

Frank

Dec 27, 2023

·

Stayed 1 night

Third straight year I have stayed there. Property is nice and they are upgrading facilities even more. Good dining options one street over.

8

Terry

Jan 2, 2023

·

Stayed 19,358 nights

This was a clean hotel with a well designed layout, a good staff, and in a good place. We enjoyed our stay and my wife liked the pool very much.

10

Darren

Feb 18, 2024

·

Stayed 1 night

Just remodeled

10

Bruce

Jun 24, 2023

·

Stayed 1 night

The hotel was clean, up-to-date, with a great breakfast offered.

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Cleanliness

Rooms and common areas are frequently described as very clean, with housekeeping often keeping things tidy. A few reports cite musty odors or maintenance issues (e.g., tub drainage, hot water) and occasional renovation-related lapses in housekeeping.

Related guest reviews

10

Paul

Jun 21, 2024

·

Stayed 4 nights

Good clean property. Awesome and friendly staff, especially evening hours staff!!

4

Elise

Feb 4, 2024

·

Stayed 2 nights

We have stayed at this hotel before and had a great experience so I didn’t think twice before booking at a higher price than other comparable hotels. It is currently under renovation and we were not aware of this until check in. No cleaning service/fresh towels/made beds. Staff was unhelpful and rude. One staff member actually argued with us whether or not the ice machine was working on our floor. (It wasn’t. We went floor to floor looking for a working machine). Argued with another staff member about which restroom my son could use upon leaving the pool. The restroom she recommended was blocked off for renovation. She told us to go back up to our room while my son had already run ahead to use the not blocked off restroom that the staff told us was off limits. Would she have rather he peed in the pool? Or elevator ride to the third floor? There is a way to renovate a hotel and keep customers happy. Discounted rates, clear communication, and helpful customer service. This experience was worth half of what we paid for it.

10

Betsy

Sep 5, 2025

·

Stayed 1 night

It was a great place to stay, very clean and comfortable. It was also close to the downtown area.

10

Michael

Jul 7, 2025

·

Stayed 2 nights

Our stay was great, the staff was so friendly, the breakfast was amazing and the housekeeping staff kept our room cleaned and stocked with towels.

8

Aleysia

Aug 2, 2025

·

Stayed 1 night

Room had a must smell but the people were very kind!

6

Jeaneen

Sep 5, 2024

·

Stayed 1 night

Tub didn’t drain properly and you had to jiggle the toilet handle to get it not to run. Maintenance needed.

10

Angela

Oct 27, 2025

·

Stayed 2 nights

Exceptionally clean room. Greeted warmly by concierge. Welcome note on the tv screen. Room was fresh. Concierge checked on us day one.

10

haley

Nov 12, 2025

·

Stayed 1 night

Really clean room and hotel. Everyone that worked there were very sweet and helpful. We loved our stay so much that we checked out, and decided to stay another night and checked back in that night. My daughter also left her important stuffy and I was able to call and get it sent to us!

8

christopher

Mar 25, 2023

·

Stayed 2 nights

Shower mixer trouble. No hot water for shower. Plenty hot in sink

10

Bruce

Jun 24, 2023

·

Stayed 1 night

The hotel was clean, up-to-date, with a great breakfast offered.

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Rooms

Rooms are often spacious, updated, and comfortable. A few guests mentioned squeaky or worn mattresses, and some enjoyed river views.

Related guest reviews

10

Hannah

Apr 21, 2024

·

Stayed 1 night

Took family, room was great size for 2 wild kids. Plenty of sleeping room for all. Beds did squeak but were comfortable and warm. Very clean all around. Quick check in and out. Staff very friendly. Really can’t complain!

10

Cymber

Oct 14, 2024

·

Stayed 1 night

We loved staying here! Convenient to most everything in Florence. Room was clean, staff was friendly and helpful. Hubby said breakfast was too notch! They also had an indoor pool open late, which we appreciated. The beds could have been a little softer, but not a huge issue. Would definitely stay again.

10

Andrew

Sep 24, 2025

·

Stayed 1 night

Great comfortable bed. Decent breakfast

10

Sheri

May 23, 2023

·

Stayed 3 nights

This hotel is very clean, convenient, and comfortable!

10

Betsy

Sep 5, 2025

·

Stayed 1 night

It was a great place to stay, very clean and comfortable. It was also close to the downtown area.

8

Charod

Jul 31, 2025

·

Stayed 1 night

Great hotel for a good value. Great view of Tennessee River. Nice staff, quiet location.

10

Betty

Jun 16, 2025

·

Stayed 1 night

Clean. Suite was great!

10

Michael

Dec 22, 2024

·

Stayed 1 night

Check in was great. Front desk was very welcoming and made us feel at home. Room was comfortable. The hotel is located in a very safe and walkable area.

10

Joanna

Apr 14, 2025

·

Stayed 1 night

Very large rooms, updated and well taken care of

8

connie

Dec 20, 2022

·

Stayed 19,344 nights

The mattress needed replacing. I rolled to the middle.

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Service

Service is a strong point, with many praising the friendly, helpful front desk and smooth check in. There are isolated complaints about rudeness or policy issues during renovation periods.

Related guest reviews

4

Elise

Feb 4, 2024

·

Stayed 2 nights

We have stayed at this hotel before and had a great experience so I didn’t think twice before booking at a higher price than other comparable hotels. It is currently under renovation and we were not aware of this until check in. No cleaning service/fresh towels/made beds. Staff was unhelpful and rude. One staff member actually argued with us whether or not the ice machine was working on our floor. (It wasn’t. We went floor to floor looking for a working machine). Argued with another staff member about which restroom my son could use upon leaving the pool. The restroom she recommended was blocked off for renovation. She told us to go back up to our room while my son had already run ahead to use the not blocked off restroom that the staff told us was off limits. Would she have rather he peed in the pool? Or elevator ride to the third floor? There is a way to renovate a hotel and keep customers happy. Discounted rates, clear communication, and helpful customer service. This experience was worth half of what we paid for it.

10

jennifer

Jun 21, 2025

·

Stayed 1 night

Very friendly and efficient staff! Easy check in!

2

Joseph

Jan 27, 2024

·

Stayed 1 night

The hotel is undergoing a renovatio, but the warning to travelers is not near strong enough. This place is torn up! You an barely get in the front door and there is no vending of ice available. The staff at the front desk is very rude. They even entered our room and stripped down the beds before we were ready to check out (we had left to run an errand and informed the front desk we were coming back) this was all BEFORE checkout time. Traveler beware... avouid this hotel if possible.

10

haley

Nov 12, 2025

·

Stayed 1 night

The friendliness of the staff

10

Krissy

Oct 29, 2023

·

Stayed 3 nights

Every employee is amazing! They are so friendly and go out of the way to make sure you feel welcomed. Best staff ever!

10

Ben

Sep 14, 2025

·

Stayed 2 nights

Staff at desk was quick and thorough!

10

Laura

Apr 20, 2025

·

Stayed 1 night

I was a bit surprised by the hotel compared to the price I paid.. I expected a little more luxury. Price was at least 30 to 40% higher than it should have been for that quality hotel. But there was a good bed and things were clean. I was most impressed with Melanie at the front desk. I arrived at 1:30 and had to be at a meeting dressed in Business attire by 4. She told me it would be impossible to get in my room before 4:00. When I insisted in a nice way and told her the pressure I was under to be at this meeting as a special guest, she started making calls and found a way to make it work and gave me a different room I appreciated that so much and every other time I had any interaction with the front desk. They were very gracious and friendly.

10

Teresa

Dec 9, 2025

·

Stayed 1 night

Kind desk crew.

10

florin

Jul 6, 2023

·

Stayed 2 nights

Outstanding customer service by all staff.

10

Edrina

Dec 24, 2025

·

Stayed 2 nights

The staff and stay was amazing!

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Location

Location is popular for being downtown, safe, and walkable to restaurants and shops. Some note quiet surroundings and easy access to local dining options.

Related guest reviews

10

Cymber

Oct 14, 2024

·

Stayed 1 night

We loved staying here! Convenient to most everything in Florence. Room was clean, staff was friendly and helpful. Hubby said breakfast was too notch! They also had an indoor pool open late, which we appreciated. The beds could have been a little softer, but not a huge issue. Would definitely stay again.

10

Sheri

May 23, 2023

·

Stayed 3 nights

This hotel is very clean, convenient, and comfortable!

8

Sherry

Jan 1, 2024

·

Stayed 1 night

Property is in a safe area and convenient to restaurants and other area attractions. Was disappointed to be a Hilton member and not able to have a late checkout when the hotel was not booked. Property is also under construction, which was not mentioned until check in.

10

Betsy

Sep 5, 2025

·

Stayed 1 night

It was a great place to stay, very clean and comfortable. It was also close to the downtown area.

8

Charod

Jul 31, 2025

·

Stayed 1 night

Great hotel for a good value. Great view of Tennessee River. Nice staff, quiet location.

8

Hank

May 12, 2024

·

Stayed 1 night

My main complaint: noisy. Too much noise from other rooms, especially at this price. Good location. Good breakfast. Very late (4pm) check in.

10

Frank

Dec 27, 2023

·

Stayed 1 night

Third straight year I have stayed there. Property is nice and they are upgrading facilities even more. Good dining options one street over.

10

Michael

Dec 22, 2024

·

Stayed 1 night

Check in was great. Front desk was very welcoming and made us feel at home. Room was comfortable. The hotel is located in a very safe and walkable area.

10

Robert

Jun 24, 2023

·

Stayed 1 night

Great hotel. Great staff. Lots of dining options just right up the street on Court st. Would definitely stay here again.

10

Paulette

Nov 25, 2024

·

Stayed 2 nights

Downtown-could walk to shops and great eateries.

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Dining

Breakfast feedback is mixed, ranging from excellent and better than average to disappointing. Variety and quality can be good, but a few guests found it below expectations.

Related guest reviews

4

li juan

Nov 26, 2023

·

Stayed 1 night

Breakfast was not good, no slippers or anything to brush teeth.

6

Tammy

Mar 29, 2023

·

Stayed 1 night

The breakfast was not what I have experienced in the past

10

Cymber

Oct 14, 2024

·

Stayed 1 night

We loved staying here! Convenient to most everything in Florence. Room was clean, staff was friendly and helpful. Hubby said breakfast was too notch! They also had an indoor pool open late, which we appreciated. The beds could have been a little softer, but not a huge issue. Would definitely stay again.

10

Andrew

Sep 24, 2025

·

Stayed 1 night

Great comfortable bed. Decent breakfast

8

Sara

Jun 14, 2025

·

Stayed 2 nights

Breakfast wasn’t good at all even compared to other Hamptons we’ve stayed at. Weird. Maybe an off day but I literally saw a stuff member open a cardboard box with the “fork” that’s used to pry the waffle out of the waffle maker.

10

Dana

Dec 19, 2024

·

Stayed 1 night

The staff is always extra friendly at this location and the breakfast is great

10

Dale

Jun 1, 2023

·

Stayed 1 night

Staff was very friendly and knowledgeable about things to do in area. Room was clean and breakfast was good. Will stay here again.

10

Michael

Jul 7, 2025

·

Stayed 2 nights

Our stay was great, the staff was so friendly, the breakfast was amazing and the housekeeping staff kept our room cleaned and stocked with towels.

10

Margaret E.

Jun 7, 2023

·

Stayed 2 nights

The towels were better than average hotel towels. The hot breakfast was better than average as well. Overall, great experience!

10

Bruce

Jun 24, 2023

·

Stayed 1 night

The hotel was clean, up-to-date, with a great breakfast offered.

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Month	Average price
January	$183
February	$199
March	$215
April	$201
May	$189
June	$201
July	$205
August	$205
September	$209
October	$224
November	$192
December	$182

Su	Mo	Tu	We	Th	Fr	Sa
				1 $222	2	3
4 $398	5 $300	6 $212	7 $215	8 $158	9 $230	10 $222
11 $236	12 $300	13 $289	14 $274	15 $285	16 $241	17 $208
18 $201	19 $248	20 $291	21 $287	22 $224	23	24
25 $222	26 $176	27 $185	28 $192	29 $157	30 $217	31 $253

Hampton Inn & Suites Florence-Downtown

Prices for Hampton Inn & Suites Florence-Downtown

Monthly average prices

About this property

Location

Room options

One King Studio Suite

One King Bed

Room, 1 King Bed, Accessible

Two Queen Beds

Room, 2 Queen Beds, Accessible

Suite, Two Queen Beds

Studio, 1 King Bed, Accessible

Two Queen Studio Sofabed

Guest reviews of Hampton Inn & Suites Florence-Downtown

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Florence-Downtown

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $195	21 $215	22 $351	23 $302	24 $219	25	26
27 $208	28 $247	29 $367	30 $289