Servatur Caribe

We had a great stay. We booked a premium apartment and it was spotless - very clean. The bed was also very comfortable. There was no air con but we stayed in February so this wasn’t a problem. The pool was lovely and clean and the reception staff were friendly and welcoming. We would definitely return. Thank you!

No AC. Must pay for use of fan. Deposit for fan, tv remote, and noise. There were cockroaches. They didn't tell us that we wouldn't get cleaning on 2nd day (nor garbage pickup). Noisy from street if you keep windows open at night. Nice pool but no pool towels. Not enough outlets. Location is close to bus stop, grocery store and Siam Mall. We won't stay there again.

Overall the hotel is good. The location is optimum for beach lovers and foodies. Lots of options nearby including supermarket . There was a cleaning lady everyday but still cockroaches seen at night . The breakfast is pretty much the same everyday. The chef is really sweet though and also the attendant at the breakfast area . The area can be a little loud and there is a closing time for pool which is a very good thing for people who like not so much noise in the night

My husband and I stayed here for 5 nights. When we arrived, the lady on the front desk was welcoming and friendly. We checked in but we were too early for our room. We were able to change our clothes in the hotel toilets and leave the car in the carpark. We went for a few drinks and came back when the apartment was ready. We were on the 6th floor and the view from the balcony was lovely. The apartment was very clean although needed some attention in places with regards to décor and previous repairs. The downside for us was no aircon or fan in the bedroom. The blind at the window didn't open and we had to sleep with the patio doors open at night, to get air flow, to try and cool the room down. That meant some noise from outside could be heard. It would probably have been worse on lower floors so we were glad to have been up higher. The WIFI was ok but not very strong in our apartment. There was a cleaner that came every day, emptied bins, swept round, tidied beds, changed towels etc. The pool area looked clean and well maintained. Every day someone was cleaning down sunbeds, sweeping up, and cleaning the pool. The hotel itself, is in a great location close to supermarkets, shops and entertainment. We strolled down to the front most days, only taking around 5 minutes or so, to find bars and restaurants. We booked this last minute for a short getaway and we had a lovely stay other than it being warm at night for sleeping. We would stay here again in the future.

Good location walking distance to the beach and local bars/restaurants. Staff on reception were friendly and helpful. The hotel and room was clean and tidy, room service was regular and thorough changing towels and cleaning the room. Reception gave good advice about the area and ordered taxi's as needed. I did feel that the price was a little high for the standard of hotel but it seemd to be a busy time to visit Tenerife generally so prices may have risen as a result.