Name: Holiday Inn Express Hotel & Suites Muskogee by IHG
Address: 2701 W Shawnee St, Muskogee, Oklahoma, United States of America, Muskogee, Oklahoma, US
Price range: $97–$191 per night
Rating: 8.18

What guests think

At Holiday Inn Express Hotel & Suites Muskogee by IHG, guests frequently praise friendly staff and solid breakfasts, while feedback on cleanliness, maintenance, and the pool and hot tub facilities is mixed, with humidity and occasional odors noted.

Rooms are comfortable for many, though some report small layouts, noise near equipment, AC struggles, and minor maintenance issues. Service can be inconsistent, with sparse front desk coverage and a few booking or key errors reported. The location is convenient for local sights, but parking is limited and a few guests mentioned parking lot safety or GPS confusion. Overall, expect a straightforward stay that suits short, no frills visits if you are flexible about amenities and room condition.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub issues appear repeatedly: closures, cloudy water, a small or lukewarm hot tub, and strong chlorine smells. Parking is limited for some, while a few guests found the property well maintained or the pool adequate.

Related guest reviews

4

Durla

Jul 30, 2022

·

Stayed 1 night

The air conditioner didn’t work the pool and hot tub was closed down and the pool was the main reason for booking

8

Gary

Aug 17, 2025

·

Stayed 1 night

Parking was not the best.

4

Bonnie

Dec 6, 2022

·

Stayed 1 night

The front desk had no staff for about 10 minutes so I had to wait to check in. I booked this hotel for the hot tub. The pool was cloudy and the hot tub was absolutely disgusting. Bed was comfy and room was clean.

6

Annette

Mar 4, 2025

·

Stayed 1 night

Photos are a lot better than what you get. It's a run down hotel. After a long day on the road i wanted to treat the family to a pool and hot tub before bed. The area was very run down. They have a hot tub that's about the size of a bath tub and it's slightly warm. Another couple and their children were in the cramped tub. Space for 1 couple and not hot so that was a huge disappointment. When I informed the front desk she said it can't go hotter, 100 degrees is the max. The room itself isn't horrible, but i am used to places that have a small kitchenette also have some dishes. This place all the cabinets were bare.

4

Jason

Sep 2, 2025

·

Stayed 3 nights

Cleaners had a horrible smell that was overpowering. When we let the staff know, they claimed they didn't smell it and because the hotel was sold out they could not move us. Couldn't shower without keeping bathroom door closed because staff said it would set off the fire alarm, this would normally be fine, but there was no fan or good ventilation so everything was fogged up and couldn't use mirror to get ready. Was clean, but hotel is older and it shows. Some staff were rude, with the exception of the night crew on Friday when we arrived, they were very friendly. The hot tub was murky and not real clean, plus not very "hot". Hilton has definitely gone down hill! Would be ok for a quick overnight stay, but do not recommend for a longer stay.

4

Rachel

May 8, 2023

·

Stayed 1 night

The pool area smelled of too much chlorine and burned eyes. The oven was down at hotel and therefore very limited breakfast available. 0 protein, mostly carb loaded items, no fruits or other options, juice was out. No one at front desk to do full signout. Ended up leaving cards in box and hoping checkout was completed.

4

Melissa

Jul 4, 2022

·

Stayed 14 nights

Good: the room was clean, breakfast was good, SOME of the staff was friendly. Evening staff was great. Bad: pool broken, hot tub broken, sauna broken. Gas was stolen out of my truck in the parking lot. My son’s car has a locking gas cap so they tried to pry his open. Homeless people wondering around the parking lot and I reported it but front desk said they’re harmless. After paying $2000 for the stay, the older woman working the front desk, accused me of stealing dirty towels at checkout.

6

David

Sep 25, 2025

·

Stayed 1 night

Limited parking, room was ok was not as elegant as some of the other Holiday Inn exspresses weve stayed in, we were on the 2nd floor of a 3 floor motel and was kepy up from sounding like horse play or running back and forth around 5 to 6 am ,couldn't really tell where it was but was very irritating . I guess it flooded on our floor prior to our chevk in and really was humod and musky smelling in our room , according to another guest that had said it flooded in his room , he said hed been there for a few weeks working on the motel but he was either really intoxicated or high on something, but i wouldn't want my wife or kids alone in the hall with....the breakfast and morning staff was a lot more welcoming than the evening staff from checking in . Breakfast was really pleasant and everything was fresh

2

Edgar

Jul 16, 2022

·

Stayed 1 night

We booked this room for our anniversary evening out.the indoor pool was down and hot tub was down.one of the main reason why we went to stay there.I asked if we could cancel and they said no

10

A Plus All State R

Jul 30, 2024

·

Stayed 2 nights

We had a family get together and we had grand kids and our adult kids. The pool served us well. The beds were comfortable and clean. The electric outlets need repairs it’s a cheap fix I don’t know why they don’t. The AC units for room 301 are to small to accommodate so room was never as cold as you wanted it.

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Cleanliness

Many reviews note clean rooms, but several mention musty or damp conditions and occasional housekeeping misses. There are a few reports of bedbugs and hair on sheets.

Related guest reviews

4

Jonathon

Aug 13, 2023

·

Stayed 1 night

All of the cloth items in the room (i.e. bedding, chair, carpet, etc.) was damp. We don't know if it was the humidity or what, but it was weird. We would've said something to the front desk worker, but they were coughing a lot (they mentioned having pneumonia?), and we think they were not sober on our late night arrival. Because of the potential for infection/dealing with someone under the influence, we decided to just deal with it, and sleep under damp covers since it was a safe place to sleep on our way home.

10

BRENDA

May 26, 2024

·

Stayed 1 night

The carpets could be cleaner

6

Karen

Dec 30, 2025

·

Stayed 1 night

The room had a stron musty smell

10

Karen

Oct 21, 2024

·

Stayed 1 night

The rooms were sparkling clean. The staff were all so friendly!! Susan, in charge of breakfast, was so sweet and helpful!!

10

April

May 20, 2025

·

Stayed 1 night

This is definitely one of the best hotels I've ever stayed in! It was quite, clean, roomy, and very comfortable. The staff was awesome!

8

Leiana

Dec 4, 2025

·

Stayed 1 night

Very friendly staff, clean room and terrific breakfast.

2

Mindy

Jun 22, 2025

·

Stayed 2 nights

We got to the hotel June 20 and we looked to make sure there wasn’t any bed bugs and did not notice any until my husband and son woke up the next day and have bites all over them and there was blood all over the bed. We had to throw all of our luggage away and bring all of our stuff home in trash bags . I just wanted to cry because luggage isn’t cheap . Please be careful when staying at Holiday inn express

10

Kathy

Jun 18, 2024

·

Stayed 1 night

This was a very clean hotel and the breakfast was really good. I love the cinnamon rolls. The lady working the breakfast came to ask if anyone needed anything. The only issue we had with this stay was because I used my Hotel. Com rewards-for my stay. At check in I was told the amount for the room but had to show my receipt that said $0. Evidently, Hotels. Com sends the hotel a temporary card with the payment. Just be sure to check with Hotels. Com if using your rewards. This is something new since they did the One Cash thing with Expedia, VRBO and Hotels.com. There was not a problem with this Holiday Inn Express. It was just a Hotels.com issue.

2

Stephen

Aug 4, 2024

·

Stayed 1 night

Bedbugs.

4

Landon

Jul 14, 2025

·

Stayed 2 nights

Beds were dirty, hair all over the sheets.

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Rooms

Beds are comfortable for many and some rooms feel spacious, yet others cite small layouts, noise near equipment, AC performance issues, and minor maintenance like broken stoppers or limited TV channels.

Related guest reviews

10

James

May 19, 2025

·

Stayed 1 night

The staff was very friendly and the room was perfect.

4

Durla

Jul 30, 2022

·

Stayed 1 night

The air conditioner didn’t work the pool and hot tub was closed down and the pool was the main reason for booking

8

Yose

Jun 10, 2024

·

Stayed 1 night

No one at front desk have to wait until spotting someone, very friendly and easy check in. But the room was very noisy and rough engine sound, can’t complain as it was late already. Breakfast was very good!

10

Rose

Aug 19, 2024

·

Stayed 2 nights

The bed was so comfortable and the various different types of pillow comfort was excellent. As I like medium firm pillows and soft pillows. The breakfast was excellent too

8

DECENIA

Apr 5, 2024

·

Stayed 3 nights

The only thing i did not like it was the bed and towels too hard. If these would be more comfortable I'll give this place a 5 starts

6

Craig

Jan 2, 2023

·

Stayed 19,358 nights

Room 208 was right across from loud ice machine and dead bolt didn’t lock. Asked to move. No lotion or makeup remover in room.

10

A Plus All State R

Jul 30, 2024

·

Stayed 2 nights

We had a family get together and we had grand kids and our adult kids. The pool served us well. The beds were comfortable and clean. The electric outlets need repairs it’s a cheap fix I don’t know why they don’t. The AC units for room 301 are to small to accommodate so room was never as cold as you wanted it.

10

April

May 20, 2025

·

Stayed 1 night

This is definitely one of the best hotels I've ever stayed in! It was quite, clean, roomy, and very comfortable. The staff was awesome!

8

Travis

Jun 22, 2025

·

Stayed 2 nights

All the staff were very attentive and kind. The breakfast was great. The room was clean for the most part. Our tub stopper was broken and the tv channels were more limited then other hotels on kids channels but other than that it was a good experience.

6

Jeltje

Oct 28, 2024

·

Stayed 1 night

Did not like that the threat was there that when showering with door open, it would set the alarm off. I guess they had that happen often, because fans were running in hallways. Small rooms

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Service

Frequent praise for friendly, helpful staff is balanced by reports of absent or rude front desk staff and booking or key errors. A few guests also noted slow responses or inflexibility about cancellations when amenities were down.

Related guest reviews

10

HEIDI

Jun 2, 2024

·

Stayed 1 night

They are so sweet & efficient at this property… the front desk gals were wonderful & gave us everything we needed!

10

Elisha Ahna

Jul 11, 2025

·

Stayed 1 night

Love staying here every time we come to Muskogee. Staff are AWESOME people. See yall in November.

8

Laura

Aug 3, 2024

·

Stayed 2 nights

Front desk staff, Mandy, went above and beyond to make sure our stay was comfortable.

4

Bonnie

Dec 6, 2022

·

Stayed 1 night

The front desk had no staff for about 10 minutes so I had to wait to check in. I booked this hotel for the hot tub. The pool was cloudy and the hot tub was absolutely disgusting. Bed was comfy and room was clean.

4

Cathy

May 23, 2023

·

Stayed 2 nights

Date time desk clerk, she was very rude , but the rest of the staff was excellent

8

William

Sep 15, 2025

·

Stayed 1 night

We were initially given the incorrect room, but Jennifer made sure to accommodate and made sure we were placed in correct room, house keeper Nomi made sure our room was cleaned and ready to go, the lady serving breakfast was super helpful and great, we will be staying again next visit to Muskogee.

4

Rebekah

Aug 7, 2022

·

Stayed 2 nights

The staff was really the only good thing. They tried so hard, but the property has a lot of problems. They need some major maintenance and updating down. Was put into wrong type of room, and then at midnight they gave the room to someone else and as we are sleeping, people walk in with a key card. Rooms weren’t gross, but they can do better.

8

Leiana

Dec 4, 2025

·

Stayed 1 night

Very friendly staff, clean room and terrific breakfast.

2

Jared

Aug 1, 2025

·

Stayed 1 night

Better service at the LaQuinta down the road.

2

Becky

May 9, 2023

·

Stayed 3 nights

The Manager Michelle was ruder than ever to me. Told me to go stay elsewhere & she Refused to help me.

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Location

Convenient access and proximity to local attractions are noted, and some found it quiet. A few mention GPS misdirection and isolated parking lot security concerns or nearby businesses affecting comfort.

Related guest reviews

10

Brian

Nov 8, 2024

·

Stayed 1 night

Easy access and friendly staff

10

Tommy

Sep 29, 2025

·

Stayed 1 night

Only issue was my wife was worried about a dispensary being right next to it

4

Melissa

Jul 4, 2022

·

Stayed 14 nights

Good: the room was clean, breakfast was good, SOME of the staff was friendly. Evening staff was great. Bad: pool broken, hot tub broken, sauna broken. Gas was stolen out of my truck in the parking lot. My son’s car has a locking gas cap so they tried to pry his open. Homeless people wondering around the parking lot and I reported it but front desk said they’re harmless. After paying $2000 for the stay, the older woman working the front desk, accused me of stealing dirty towels at checkout.

8

Daniel

Sep 29, 2024

·

Stayed 1 night

Good experience. Easy check-in, nice property, and close to the castle.

10

Pamela

Aug 21, 2025

·

Stayed 1 night

Only issue is that GPS takes you to a different hotel. New, very well maintained facility.

10

Annette

May 7, 2025

·

Stayed 3 nights

Safe, quiet and convenient.

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Dining

Breakfast is widely praised for quality and attentive hosts. On occasion, equipment problems led to limited selections.

Related guest reviews

8

Yose

Jun 10, 2024

·

Stayed 1 night

No one at front desk have to wait until spotting someone, very friendly and easy check in. But the room was very noisy and rough engine sound, can’t complain as it was late already. Breakfast was very good!

10

Rose

Aug 19, 2024

·

Stayed 2 nights

The bed was so comfortable and the various different types of pillow comfort was excellent. As I like medium firm pillows and soft pillows. The breakfast was excellent too

8

William

Sep 15, 2025

·

Stayed 1 night

We were initially given the incorrect room, but Jennifer made sure to accommodate and made sure we were placed in correct room, house keeper Nomi made sure our room was cleaned and ready to go, the lady serving breakfast was super helpful and great, we will be staying again next visit to Muskogee.

4

Rachel

May 8, 2023

·

Stayed 1 night

The pool area smelled of too much chlorine and burned eyes. The oven was down at hotel and therefore very limited breakfast available. 0 protein, mostly carb loaded items, no fruits or other options, juice was out. No one at front desk to do full signout. Ended up leaving cards in box and hoping checkout was completed.

6

David

Sep 25, 2025

·

Stayed 1 night

Limited parking, room was ok was not as elegant as some of the other Holiday Inn exspresses weve stayed in, we were on the 2nd floor of a 3 floor motel and was kepy up from sounding like horse play or running back and forth around 5 to 6 am ,couldn't really tell where it was but was very irritating . I guess it flooded on our floor prior to our chevk in and really was humod and musky smelling in our room , according to another guest that had said it flooded in his room , he said hed been there for a few weeks working on the motel but he was either really intoxicated or high on something, but i wouldn't want my wife or kids alone in the hall with....the breakfast and morning staff was a lot more welcoming than the evening staff from checking in . Breakfast was really pleasant and everything was fresh

10

Karen

Oct 21, 2024

·

Stayed 1 night

The rooms were sparkling clean. The staff were all so friendly!! Susan, in charge of breakfast, was so sweet and helpful!!

10

Kelvin

Dec 22, 2024

·

Stayed 1 night

It was amazing super clean, and breakfast was great. Those biscuits meat with eggs were excellent. to Tiffany Kudo's.

8

Travis

Jun 22, 2025

·

Stayed 2 nights

All the staff were very attentive and kind. The breakfast was great. The room was clean for the most part. Our tub stopper was broken and the tv channels were more limited then other hotels on kids channels but other than that it was a good experience.

8

Leiana

Dec 4, 2025

·

Stayed 1 night

Very friendly staff, clean room and terrific breakfast.

10

Kathy

Jun 18, 2024

·

Stayed 1 night

This was a very clean hotel and the breakfast was really good. I love the cinnamon rolls. The lady working the breakfast came to ask if anyone needed anything. The only issue we had with this stay was because I used my Hotel. Com rewards-for my stay. At check in I was told the amount for the room but had to show my receipt that said $0. Evidently, Hotels. Com sends the hotel a temporary card with the payment. Just be sure to check with Hotels. Com if using your rewards. This is something new since they did the One Cash thing with Expedia, VRBO and Hotels.com. There was not a problem with this Holiday Inn Express. It was just a Hotels.com issue.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$91
February	$100
March	$108
April	$121
May	$138
June	$127
July	$124
August	$116
September	$99
October	$104
November	$106
December	$93

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $191	16 $172	17 $167	18 $153	19 $149
20 $109	21 $152	22 $150	23 $168	24 $168	25 $151	26 $142
27 $117	28 $148	29 $151	30 $153

Su	Mo	Tu	We	Th	Fr	Sa
				1 $146	2 $177	3 $177
4 $118	5 $143	6 $146	7 $153	8 $143	9 $166	10 $149
11 $118	12 $139	13 $145	14 $118	15 $119	16 $150	17 $150
18 $101	19 $111	20 $129	21 $118	22 $111	23 $126	24 $140
25 $97	26 $111	27 $130	28 $144	29 $127	30 $105	31 $105

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Standard Room, 2 Queen Beds

Suite, Multiple Beds

Standard Room

Suite, 1 King Bed with Sofa Bed, Balcony

Standard Room, 2 Double Beds

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express Hotel & Suites Muskogee by IHG

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Prices for upcoming dates