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Crowne Plaza Cleveland Airport by IHG - Image 1
Crowne Plaza Cleveland Airport by IHG - Room
Crowne Plaza Cleveland Airport by IHG - Room
Crowne Plaza Cleveland Airport by IHG - Reception
Crowne Plaza Cleveland Airport by IHG - Restaurant

Crowne Plaza Cleveland Airport by IHG


Amenities

  • Parking

  • Airport shuttle

  • Restaurant

  • Swimming pool

  • Non-Smoking Rooms

  • Business Center

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Property description

Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding se...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews for Crowne Plaza Cleveland Airport by IHG, travelers praise the airport convenience and some friendly staff, but report frequent operational issues including closed pool, out‑of‑service elevators, maintenance problems, and long, delayed check‑ins.

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Facilities

Limited

Cleanliness

Inconsistent

Rooms

Dated

Location

Convenient

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2

Shawn

IAN-logo

6 days ago

·

Stayed 2 nights

My shower was so clogged I couldn't use it without standing in 4 inches of water. I told the morning staff they said they would have it fixed. I worked a 14 hour day, came back to find they did absolutely nothing so another day of not showering because they could not find the time to fix a clog.
My shower was so clogged I couldn't use it without standing in 4 inches of water. I told the morning staff they said they would have it fixed. I worked a 14 hour day, came back to find they did absolutely nothing so another day of not showering because they could not find the time to fix a clog.

4

Eric

IAN-logo

last week

·

Stayed 1 night

Room had an unpleasant smell, the ceiling plaster was peeling, and there was no remote or alarm clock in the room. The employee who checked us in was very rude and unpleasant.
Room had an unpleasant smell, the ceiling plaster was peeling, and there was no remote or alarm clock in the room. The employee who checked us in was very rude and unpleasant.

2

Bridget

IAN-logo

last week

·

Stayed 1 night

The bathroom shower had hair in it upon arrival. There were dead bugs in the corner and garbage under the desk. There was coffee but no coffee pot. TV didn't work well. There was one semi working elevator that we got stuck on at 1:00 in the morning after returning from a concert. Parking was available but difficult. Parking lot not lit up for the far spots. The water was cold and the pool was cold. The hallway carpet was dirty and smelled stale. Would not return or recommend.
The bathroom shower had hair in it upon arrival. There were dead bugs in the corner and garbage under the desk. There was coffee but no coffee pot. TV didn't work well. There was one semi working elevator that we got stuck on at 1:00 in the morning after returning from a concert. Parking was available but difficult. Parking lot not lit up for the far spots. The water was cold and the pool was cold. The hallway carpet was dirty and smelled stale. Would not return or recommend.

4

Ryan

IAN-logo

last week

·

Stayed 3 nights

Well to start out when we arrived the pool was closed , we arrived on a Thursday afternoon. The pool did open the next evening at 5pm so that was one good thing. However my stay was from Thursday -sunday morning during my stay the elevators were very sketchy even the fire Dept was called there. It would take long delays for doors to open finally osunday as we are leaving we find out the elevators were down and not working which ment I had to make 4 trips from the second floor to the front door just to load my car. Now as for house care I had my service sign out 2 separate days and did not receive any service didn't make it a big deal but is worth mentioning. There is no safes or telephones in rooms so if you need anything you have to walk down to the front desk
Well to start out when we arrived the pool was closed , we arrived on a Thursday afternoon. The pool did open the next evening at 5pm so that was one good thing. However my stay was from Thursday -sunday morning during my stay the elevators were very sketchy even the fire Dept was called there. It would take long delays for doors to open finally osunday as we are leaving we find out the elevators were down and not working which ment I had to make 4 trips from the second floor to the front door just to load my car. Now as for house care I had my service sign out 2 separate days and did not receive any service didn't make it a big deal but is worth mentioning. There is no safes or telephones in rooms so if you need anything you have to walk down to the front desk

4

Shannon

IAN-logo

last week

·

Stayed 1 night

First given the wrong room. All elevators were out of order. Pool out of order. Definitely would not go back. Most staff were friendly. But, they have a lot of work to do to make customers happy, or ever go back.
First given the wrong room. All elevators were out of order. Pool out of order. Definitely would not go back. Most staff were friendly. But, they have a lot of work to do to make customers happy, or ever go back.

7230 Engle Road, Cleveland, Ohio, United States of America

Location

When you stay at Crowne Plaza Cleveland Airport by IHG in Middleburg Heights, you'll be in the business district, within a 5-minute drive of Southwest General Health Center and Baldwin Wallace College. This hotel is 14.4 mi (23.2 km) from Huntington Bank Field and 15.7 mi (25.2 km) from Rock and Roll Hall of Fame.

Southwest General Health Center(0.7 miles)

Baldwin Wallace College(1.3 miles)

Mill Stream Run Reservation(1.9 miles)

Rocky River Reservation(2 miles)

Lazer X Treme(2.4 miles)

Berea Falls Scenic Overlook(2.5 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:30

Before 12:00


Security deposit

You'll be required to pay the fully refundable deposit for this property.

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Good to know

Additional policies and info about this property.

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Optional extras

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