Fairmont Mayakoba
507 $US
/nuit
Moyenne pour novembre
Prix pour Fairmont Mayakoba
Sélectionnez les dates pour voir les prix et les disponibilités
507 $US
/nuit
Moyenne pour novembre
Prix moyens mensuels
À Fairmont Mayakoba , les prix par nuit s'élèvent en moyenne à 256 $US pendant le mois le moins cher (août) et à 734 $US pendant le mois le plus cher (décembre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 553 $US |
| février | 543 $US |
| mars | 556 $US |
| avril | 558 $US |
| mai | 437 $US |
| juin | 367 $US |
| juillet | 282 $US |
| août | 256 $US |
| septembre | 652 $US |
| octobre | 407 $US |
| novembre | 507 $US |
| décembre | 734 $US |
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nov. · 507 $US
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Le plus cher : décembre (env. 734 $US)
Le moins cher : août (env. 256 $US)
À propos de cet établissement
Découvrez le luxe dans cet hôtel de bord de mer tout compris doté de 5 piscines extérieures et d'un spa offrant des services complets à Playa del Carmen.
Emplacement
Fairmont Mayakoba vous donne rendez-vous à Playa del Carmen, plus précisément près de parcs de loisirs, sur la plage. En vacances, vous aimez vous poser et apprécier la beauté naturelle des lieux ? Les célèbres Plage principale de Playa del Carmen et Plage de Maroma vous attendent. Vous n'êtes pas contre un peu d'action ? Alors, partez à la conquête des non moins emblématiques Parc à thème Xplor et Parc à thème écologique Xcaret. En voyage avec toute la tribu ? Envisagez de passer par les fantastiques Temazcal Natura et Volière de Xaman Ha. Sortez les clubs de golf et pratiquez votre swing sur l'un des parcours de la région ou vivez de nouvelles aventures en plein air en vous essayant à différentes activités telles que la randonnée à pied ou à vélo.
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Emplacement
Carretera Federal Cancun - Playa del Carmen Km 298, Playa del Carmen, Quintana Roo, Mexique
Options de chambre
5
Suite Signature 2 Grands Lits (Vue Sur Le Lagon)
Détails de la chambre
2 Grands Lits Doubles
et 1 Canapé-Lit
Couchages 5
915 ft²
Vue sur le lacBalconClimatisationCoffre-fortCanapé-litEntrée privée
5
Suite Front De Mer
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
958 ft²
Vue sur la merBalconClimatisationCoffre-fortSalle de bain privéePiscine privéePiscine à débordement
2
Deluxe King Casita with Soaking Tub and Garden View
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
463 ft²
Vue sur le jardinBalconClimatisationCoffre-fortSalle de bain privéeEntrée privée
5
Fairmont Queen Room with Two Queen Beds and Bath Tub Panoramic Resort View
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
441 ft²
BalconClimatisationCoffre-fortSalle de bain privée
3
Signature King Casita with Soaking Tub and Lagoon View
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
463 ft²
Vue sur le jardinVue sur le lacClimatisationCoffre-fortSalle de bain privéeEntrée privée
6
Fairmont Queen Room with Two Queen Beds and Soaking Tub Garden View
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
441 ft²
Vue sur le jardinBalconClimatisationCoffre-fortSalle de bain privée
9
Suite Présidentielle King (Vue Sur Le Lagon Ou La Piscine)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
2120 ft²
BalconClimatisationCoffre-fortSalle de bain privéePiscine privéePiscine à débordement
5
Chambre Familiale Lit King-Size Ou 2 Lits Queen-Size (Vue Sur Le Lagon)
Détails de la chambre
1 Très Grand Lit Double
et 2 Grands Lits Doubles
Couchages 6
441 ft²
Vue sur le lacBalconClimatisationCoffre-fortSalle de bain privéeEntrée privée
2
En Bord De Mer 2 Queen Casita
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
592 ft²
Vue sur la merBalconClimatisationCoffre-fortSalle de bain privéeEntrée privée
8
Bambu King Suite with Infinity Pool and Resort View Butler Service
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
1496 ft²
Vue sur le jardinBalconClimatisationCoffre-fortSalle de bain privéePiscine privéePiscine à débordement
4
Signature Casita with Two Queen Beds and Soaking Tub Lagoon View
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
463 ft²
Vue sur le jardinVue sur le lacClimatisationCoffre-fortSalle de bain privéeEntrée privée
4
Chambre Fairmont Avec Très Grand Lit (Vue Sur Le Complexe)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
441 ft²
BalconClimatisationCoffre-fortSalle de bain privée
5
Chambre Familiale Avec Lit King-Size Ou 2 Grands Lits (Vue Sur Le Jardin)
Détails de la chambre
1 Très Grand Lit Double
et 2 Grands Lits Doubles
Couchages 6
441 ft²
Vue sur le jardinBalconClimatisationCoffre-fortSalle de bain privéeEntrée privée
3
Beach Area King Casita with Butler Service
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
463 ft²
Vue sur le jardinVue sur le lacClimatisationCoffre-fortSalle de bain privéePatioPiscine profonde
5
Suite Lit King-Size Corail
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
1496 ft²
BalconClimatisationCoffre-fortSalle de bain privéePiscine privéePiscine à débordement
4
Beach Area King Suite with Rooftop Pool and Sofa Bed Butler Service
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
1109 ft²
Vue sur le jardinBalconClimatisationCoffre-fortCanapé-litPiscine privéePiscine à débordement
6
Chambre King Signature 1 Chambre (Vue Sur Le Lagon)
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
915 ft²
Vue sur le jardinVue sur le lacClimatisationCoffre-fortCanapé-litEntrée privée
4
Beach Area Casita with Two Queen Beds and Butler Service
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
463 ft²
Vue sur le jardinVue sur le lacClimatisationCoffre-fortSalle de bain privéePatioEntrée privée
3
Fairmont King Room with Soaking Tub Garden View
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
441 ft²
Vue sur le jardinBalconClimatisationCoffre-fortSalle de bain privée
8
Suite Premium Front De Mer
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
958 ft²
Vue sur la merBalconClimatisationCoffre-fortSalle de bain privéePiscine privéePiscine à débordement
2
Deluxe Casita with Two Queen Beds and Soaking Tub Garden View
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
463 ft²
Vue sur le jardinBalconClimatisationCoffre-fortSalle de bain privéeEntrée privée
7
Suite Présidentielle avec Lit King-Size ou 2 Grands Lits avec Piscine à Débordement
Détails de la chambre
3× Très Grands Lits Doubles
Couchages 6
2207 ft²
Vue sur la merBalconClimatisationCoffre-fortSalle de bain privéePiscine privéePiscine à débordement
Avis des voyageurs sur Fairmont Mayakoba
8.9
Fabuleux
Basé sur 177 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Fairmont Mayakoba, les voyageurs ne cessent d'encenser les jardins luxuriants et bien entretenus ainsi que le personnel accueillant. De nombreuses familles apprécient le club de plage et les nombreuses piscines, tandis que d'autres soulignent que l'établissement est vaste et qu'il est nécessaire de se déplacer à vélo ou en navette.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Fairmont Mayakoba, les voyageurs ne cessent d'encenser les jardins luxuriants et bien entretenus ainsi que le personnel accueillant. De nombreuses familles apprécient le club de plage et les nombreuses piscines, tandis que d'autres soulignent que l'établissement est vaste et qu'il est nécessaire de se déplacer à vélo ou en navette.
Les chambres et les casitas sont généralement spacieuses et modernes, bien que plusieurs clients aient signalé des problèmes de climatisation, des odeurs de moisi occasionnelles, ainsi que des moustiques selon la saison. La restauration est souvent saluée, mais suscite également des plaintes récurrentes concernant les prix élevés, la fermeture ou la disponibilité limitée de certains lieux, et la nécessité de réserver, la qualité du petit-déjeuner et les temps d'attente étant variables. Le service est largement décrit comme chaleureux et attentionné, mais certains clients ont rencontré des réponses lentes, des problèmes de fonctionnement, des erreurs de facturation ou des complications à l'enregistrement, ainsi que des délais pour les voiturettes ou le service en chambre. Attendez-vous à un magnifique complexe axé sur la nature, avec un service amical et de solides équipements, mais prévoyez à l'avance les repas et les déplacements.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Installations étendues avec de nombreuses piscines (dont un club de plage et des espaces réservés aux adultes), une large plage, un spa, une salle de sport bien équipée, un terrain de golf, des vélos et des voiturettes, ainsi que des activités nautiques. Certains clients ont rencontré des fermetures de lieux en raison de rénovations ou d'événements, ainsi que des temps d'attente occasionnels pour les voiturettes.
Avis de voyageur à ce sujet
10
Stewart
9 mars 2023
·
A séjourné 10 nuits
This is a beautiful resort. Our accommodations (casita overlooking the canal) were spacious and spotless. Restaurant choices and food (with a few exceptions) was excellent. The exceptions were the breakfast buffet (very expensive, busy and crowded, with less-than-attentive service), and single meals at both Gaia and Tauro. Our first meal at Gaia was outstanding, and we received excellent service from the manager regarding the less-than-outstanding meal. Meals at Bassano, La Laguna, Fuego, and Hix were all superb, in terms of food preparation/presentation as well as service. We also noted the presence of an above-average number of staff to maintain the property in its excellent condition. We spent the majority of our time on the Nature Trail in the morning, then at the Adult Pool in the afternoons. It was a bit disappointing with the Adult Pool was closed for corporate functions (lots of those held here) The Family Pool at La Laguna is great for kids. The beach was somewhat disappointing, due to both the seaweed and the barriers which have been erected to keep it away from the beach……just not scenic. We did not spend much time there, as a result (but many other people did and appeared to be enjoying it). The sand is lovely (when it is not covered in seaweed!). The staff did a heroic job of attempting to keep the beach free of plants but this really does not seem to be easy to do. We found the staff to be extremely and genuinely welcoming and warm.
This is a beautiful resort. Our accommodations (casita overlooking the canal) were spacious and spotless. Restaurant choices and food (with a few exceptions) was excellent. The exceptions were the breakfast buffet (very expensive, busy and crowded, with less-than-attentive service), and single meals at both Gaia and Tauro. Our first meal at Gaia was outstanding, and we received excellent service from the manager regarding the less-than-outstanding meal. Meals at Bassano, La Laguna, Fuego, and Hix were all superb, in terms of food preparation/presentation as well as service. We also noted the presence of an above-average number of staff to maintain the property in its excellent condition. We spent the majority of our time on the Nature Trail in the morning, then at the Adult Pool in the afternoons. It was a bit disappointing with the Adult Pool was closed for corporate functions (lots of those held here) The Family Pool at La Laguna is great for kids. The beach was somewhat disappointing, due to both the seaweed and the barriers which have been erected to keep it away from the beach……just not scenic. We did not spend much time there, as a result (but many other people did and appeared to be enjoying it). The sand is lovely (when it is not covered in seaweed!). The staff did a heroic job of attempting to keep the beach free of plants but this really does not seem to be easy to do. We found the staff to be extremely and genuinely welcoming and warm.
8
Edward Michael Donovan
13 sept. 2025
·
A séjourné 8 nuits
I was disappointed that the main pool area was closed as well as three of the dinner restaurants and the buffet breakfast restaurant. As a result, there was limited food options. I would not have booked the resort if I knew this.
I was disappointed that the main pool area was closed as well as three of the dinner restaurants and the buffet breakfast restaurant. As a result, there was limited food options. I would not have booked the resort if I knew this.
4
Paola
13 sept. 2025
·
A séjourné 3 nuits
Service: A) Spent 20 mins trying to contact someone to order room service for breakfast at 8:15 am and could not get a hold of anyone. Did not receive a call back. B) Multiple requests on restaurants went unanswered: example, additional coffee or water. C) Drink services by the pool are subpar. Started ordering two drinks at a time since I was not sure how long it will take them to come back. Drink service by the beach was nonexistent for three out of the four days we were there: One waiter every 2 or 3 hours. Property A) Main pool complex and 3-4 restaurants closed for renovations. While I understand this is low season and why they are close for renovations I think this information should be clearly communicated while booking rather than after arrival to the hotel. One of the days could not sit by the pool since all the spots were taken (main pool was closed) -Wi-Fi is spotty at best in our rooms -AC in the rooms is not working properly. The best explanation I got is that there is a sensor that if it does not detect activity for a set number of hours it will turn the AC off until it reaches a set temperature. We set the AC to 68 and work fine during the day (as long as there was movement in the room?), at night it will get to 71 or 72 before it started working again. Positive: -Installations are well kept -Food is great, especially at Tauro and Gaia -Service on some areas of the hotel are excellent (what you would expect): Cafe maya, Gaia and Tauro for example
Service: A) Spent 20 mins trying to contact someone to order room service for breakfast at 8:15 am and could not get a hold of anyone. Did not receive a call back. B) Multiple requests on restaurants went unanswered: example, additional coffee or water. C) Drink services by the pool are subpar. Started ordering two drinks at a time since I was not sure how long it will take them to come back. Drink service by the beach was nonexistent for three out of the four days we were there: One waiter every 2 or 3 hours. Property A) Main pool complex and 3-4 restaurants closed for renovations. While I understand this is low season and why they are close for renovations I think this information should be clearly communicated while booking rather than after arrival to the hotel. One of the days could not sit by the pool since all the spots were taken (main pool was closed) -Wi-Fi is spotty at best in our rooms -AC in the rooms is not working properly. The best explanation I got is that there is a sensor that if it does not detect activity for a set number of hours it will turn the AC off until it reaches a set temperature. We set the AC to 68 and work fine during the day (as long as there was movement in the room?), at night it will get to 71 or 72 before it started working again. Positive: -Installations are well kept -Food is great, especially at Tauro and Gaia -Service on some areas of the hotel are excellent (what you would expect): Cafe maya, Gaia and Tauro for example
10
Lila
22 juin 2025
·
A séjourné 4 nuits
The resort is beautiful and clean. The rooms are spacious. The staff is amazing and does everything they can for each person. Food is very good and overall a good value. We went during off season so not much to do in the evenings beyond dinners (for teenagers) but besides that, we would go again!
The resort is beautiful and clean. The rooms are spacious. The staff is amazing and does everything they can for each person. Food is very good and overall a good value. We went during off season so not much to do in the evenings beyond dinners (for teenagers) but besides that, we would go again!
10
Julia
5 juin 2025
·
A séjourné 5 nuits
What we loved most about this property was its natural beauty and ecosystem layout. It’s divided into three main areas, each with its own charm. The main hotel area is calm and well-designed, with two restaurants, a spa, and a peaceful pool that’s often empty—perfect for a quiet break. The boat dock allows for a tour of the property that you will want to schedule with the attendant located by the dock. This is also where you will pick up bikes and chauffeur golf carts to travel throughout the property. The carts and bikes were extremely convenient and so much apart of the charm. The second area is centered around a large pool complex with separate family and adult pools, two more restaurants, and a cozy café. We loved the quiet view from the adult pool and an afternoon Affogato from Maya‘s Café. The beach club is the standout. The pool overlooks a wide stretch of beach with plenty of room to relax or play. We enjoyed all of the activities, including the catamaran (an 30ish minute tour was complementary and booked same day) and a sunrise paddleboard out to the core reef (fee based)—Darwin was a great guide. Around the property, you’re still within the Mayakoba and we felt extremely safe and relaxed taking walks on the nature trail pre-dinner and riding bikes to the cenote.
What we loved most about this property was its natural beauty and ecosystem layout. It’s divided into three main areas, each with its own charm. The main hotel area is calm and well-designed, with two restaurants, a spa, and a peaceful pool that’s often empty—perfect for a quiet break. The boat dock allows for a tour of the property that you will want to schedule with the attendant located by the dock. This is also where you will pick up bikes and chauffeur golf carts to travel throughout the property. The carts and bikes were extremely convenient and so much apart of the charm. The second area is centered around a large pool complex with separate family and adult pools, two more restaurants, and a cozy café. We loved the quiet view from the adult pool and an afternoon Affogato from Maya‘s Café. The beach club is the standout. The pool overlooks a wide stretch of beach with plenty of room to relax or play. We enjoyed all of the activities, including the catamaran (an 30ish minute tour was complementary and booked same day) and a sunrise paddleboard out to the core reef (fee based)—Darwin was a great guide. Around the property, you’re still within the Mayakoba and we felt extremely safe and relaxed taking walks on the nature trail pre-dinner and riding bikes to the cenote.
10
Andrew
1 mars 2025
·
A séjourné 4 nuits
Incredible place. Beautiful property. Great restaurants. Beautiful pools. All around great spot.
Incredible place. Beautiful property. Great restaurants. Beautiful pools. All around great spot.
10
Francisco
21 juin 2025
·
A séjourné 6 nuits
Service was excellent,the all included option is well worth it, restaurants were all very good, great for kids, Spa was Out of this world.
Service was excellent,the all included option is well worth it, restaurants were all very good, great for kids, Spa was Out of this world.
10
Rodrigo
7 juil. 2025
·
A séjourné 4 nuits
Great golf course, hotel next to the beach, friendly staff. June and July are sargassum season so prices were better. Great hotel overall.
Great golf course, hotel next to the beach, friendly staff. June and July are sargassum season so prices were better. Great hotel overall.
10
Sue
15 nov. 2025
·
A séjourné 5 nuits
Property was beautiful with lots of options for pools and beach. Staff were absolutely lovely, cheerful and helpful.
Property was beautiful with lots of options for pools and beach. Staff were absolutely lovely, cheerful and helpful.
10
David
24 juil. 2024
·
A séjourné 6 nuits
We recently stayed at the Fairmont Mayakoba to celebrate my wife's birthday and had an exceptional experience. One of the highlights was playing golf at the spectacular Camaleón Golf Course, which offered a challenging and enjoyable round amidst stunning scenery. The service at the hotel was impeccable, with staff going above and beyond to ensure our stay was comfortable and memorable. There are numerous dining options available, catering to a variety of tastes and preferences, making each meal a delightful experience. The large pool area is well-designed, providing ample space so that guests never feel crowded. This was especially important given the many activities available for kids, ensuring they had plenty to do while we relaxed. The gym and spa facilities are top-notch, offering a wide range of equipment and treatments for those looking to stay active or unwind. Overall, I highly recommend Fairmont Mayakoba for anyone looking to enjoy a luxurious and relaxing vacation without needing to venture out frequently. Everything you need is right on the property, making it an ideal destination for an stress-free getaway.
We recently stayed at the Fairmont Mayakoba to celebrate my wife's birthday and had an exceptional experience. One of the highlights was playing golf at the spectacular Camaleón Golf Course, which offered a challenging and enjoyable round amidst stunning scenery. The service at the hotel was impeccable, with staff going above and beyond to ensure our stay was comfortable and memorable. There are numerous dining options available, catering to a variety of tastes and preferences, making each meal a delightful experience. The large pool area is well-designed, providing ample space so that guests never feel crowded. This was especially important given the many activities available for kids, ensuring they had plenty to do while we relaxed. The gym and spa facilities are top-notch, offering a wide range of equipment and treatments for those looking to stay active or unwind. Overall, I highly recommend Fairmont Mayakoba for anyone looking to enjoy a luxurious and relaxing vacation without needing to venture out frequently. Everything you need is right on the property, making it an ideal destination for an stress-free getaway.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est systématiquement saluée dans les chambres et sur le domaine, avec un service de ménage méticuleux et des espaces bien entretenus. Quelques commentaires ont noté des problèmes tels qu'une piscine sale ou la présence de parasites/moisissures dans certaines casitas.
Avis de voyageur à ce sujet
8
Jorge
22 nov. 2025
·
A séjourné 3 nuits
Great hotel but my casita smelled mold.
Great hotel but my casita smelled mold.
10
Arti
15 oct. 2024
·
A séjourné 4 nuits
Stunning property set in a lush jungle environment. Dreamy surroundings with beautiful landscaping, both manicured and natural. Meticulous housekeeping services, spotless rooms. Seemingly endless choices of restaurants. Gracious, genuine, warm hearted staff, everyone with a smile on their face and willing to help. Highly recommend.
Stunning property set in a lush jungle environment. Dreamy surroundings with beautiful landscaping, both manicured and natural. Meticulous housekeeping services, spotless rooms. Seemingly endless choices of restaurants. Gracious, genuine, warm hearted staff, everyone with a smile on their face and willing to help. Highly recommend.
10
Sydney Marie
7 juil. 2025
·
A séjourné 5 nuits
The property was beautiful, the rooms were attractive, clean and comfortable. The deck was roomy and private with a lush jungle view and the relaxing sounds of wildlife
The property was beautiful, the rooms were attractive, clean and comfortable. The deck was roomy and private with a lush jungle view and the relaxing sounds of wildlife
10
Terri
30 janv. 2026
·
A séjourné 6 nuits
Almost perfect resort. Staff is great. Rooms are clean.
Almost perfect resort. Staff is great. Rooms are clean.
10
Frank
3 juil. 2025
·
A séjourné 7 nuits
Absolutely meticulously kept property.
Absolutely meticulously kept property.
10
Lila
22 juin 2025
·
A séjourné 4 nuits
The resort is beautiful and clean. The rooms are spacious. The staff is amazing and does everything they can for each person. Food is very good and overall a good value. We went during off season so not much to do in the evenings beyond dinners (for teenagers) but besides that, we would go again!
The resort is beautiful and clean. The rooms are spacious. The staff is amazing and does everything they can for each person. Food is very good and overall a good value. We went during off season so not much to do in the evenings beyond dinners (for teenagers) but besides that, we would go again!
10
JAVIER
16 juil. 2025
·
A séjourné 3 nuits
El trato que tiene todo el personal con los turistas es increible, los alimentos muy variados y la limpieza y orden de las instalaciones es impecable.
El trato que tiene todo el personal con los turistas es increible, los alimentos muy variados y la limpieza y orden de las instalaciones es impecable.
10
katie
8 août 2025
·
A séjourné 7 nuits
Fabulous resort, we were kindly upgraded to a casita and it was stunning - maid service twice a day, in the evening our ice bucket would be filled . Our rooms were clean and spacious with quality fittings and beautiful balconies where we could sit and listen to the sounds of the jungle. The staff, without exception were friendly and helpful. Valet parking easy and efficient, and they would give us water and towels if going out for the day. On return, they would say “ welcome home “! Food delicious, especially the breakfast buffet ( Christina’s omelettes are second to none !) which was extensive and set us up for the day. The beach was gorgeous , pools clean and the areas well maintained and so pretty. We didn’t want to leave.
Fabulous resort, we were kindly upgraded to a casita and it was stunning - maid service twice a day, in the evening our ice bucket would be filled . Our rooms were clean and spacious with quality fittings and beautiful balconies where we could sit and listen to the sounds of the jungle. The staff, without exception were friendly and helpful. Valet parking easy and efficient, and they would give us water and towels if going out for the day. On return, they would say “ welcome home “! Food delicious, especially the breakfast buffet ( Christina’s omelettes are second to none !) which was extensive and set us up for the day. The beach was gorgeous , pools clean and the areas well maintained and so pretty. We didn’t want to leave.
10
Carlos
4 juil. 2025
·
A séjourné 3 nuits
Extraordinary location, services, food, nature surrounding. Personnel are kind, friendly, respectful, knowledgeable, attentive. Would definitely go back. One annoying issue, however, there was a strong mold smell in our room, likely affecting many casitas’ bottom floor units (we tried two). May try a top floor room next time
Extraordinary location, services, food, nature surrounding. Personnel are kind, friendly, respectful, knowledgeable, attentive. Would definitely go back. One annoying issue, however, there was a strong mold smell in our room, likely affecting many casitas’ bottom floor units (we tried two). May try a top floor room next time
10
wara
2 sept. 2025
·
A séjourné 6 nuits
Beautiful property. So many pools. Big and small. Huge beach! Lots of chairs. Service was the best I’ve ever experienced and I have travelled a lot. The property is recently renovated and extremely well maintained. Very clean. The food in all the restaurants was amazing. This was one of the best experiences I’ve had!
Beautiful property. So many pools. Big and small. Huge beach! Lots of chairs. Service was the best I’ve ever experienced and I have travelled a lot. The property is recently renovated and extremely well maintained. Very clean. The food in all the restaurants was amazing. This was one of the best experiences I’ve had!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres et les casitas sont spacieuses et souvent récemment rénovées, avec des équipements tels que des douches extérieures et des balcons. Plusieurs commentaires ont signalé une climatisation insuffisante, des odeurs de moisi, des insectes ou de petits défauts d'entretien.
Avis de voyageur à ce sujet
8
Jorge
22 nov. 2025
·
A séjourné 3 nuits
Great hotel but my casita smelled mold.
Great hotel but my casita smelled mold.
10
Ivan
29 juil. 2025
·
A séjourné 7 nuits
This property is huge. Nature is fantastic. Good is really good for an all inclusive package. Premium food and drinks. Rooms are amazing, the lower level casitas have an amazing outdoor shower which brings a unique experience. I totally recommend this amazing hotel.
This property is huge. Nature is fantastic. Good is really good for an all inclusive package. Premium food and drinks. Rooms are amazing, the lower level casitas have an amazing outdoor shower which brings a unique experience. I totally recommend this amazing hotel.
10
Sydney Marie
7 juil. 2025
·
A séjourné 5 nuits
The property was beautiful, the rooms were attractive, clean and comfortable. The deck was roomy and private with a lush jungle view and the relaxing sounds of wildlife
The property was beautiful, the rooms were attractive, clean and comfortable. The deck was roomy and private with a lush jungle view and the relaxing sounds of wildlife
8
CLAUDIUS
4 déc. 2025
·
A séjourné 9 nuits
Equipes excelentes e comida muito boa. O quarto era confortável, mas a varanda gotejava bastante nos dias de chuva e havia muitos mosquitos. O hotel também estava repleto de crianças. A praia em frente não é das mais bonitas, mas a estadia foi agradável no geral.
Equipes excelentes e comida muito boa. O quarto era confortável, mas a varanda gotejava bastante nos dias de chuva e havia muitos mosquitos. O hotel também estava repleto de crianças. A praia em frente não é das mais bonitas, mas a estadia foi agradável no geral.
10
Stewart
9 mars 2023
·
A séjourné 10 nuits
This is a beautiful resort. Our accommodations (casita overlooking the canal) were spacious and spotless. Restaurant choices and food (with a few exceptions) was excellent. The exceptions were the breakfast buffet (very expensive, busy and crowded, with less-than-attentive service), and single meals at both Gaia and Tauro. Our first meal at Gaia was outstanding, and we received excellent service from the manager regarding the less-than-outstanding meal. Meals at Bassano, La Laguna, Fuego, and Hix were all superb, in terms of food preparation/presentation as well as service. We also noted the presence of an above-average number of staff to maintain the property in its excellent condition. We spent the majority of our time on the Nature Trail in the morning, then at the Adult Pool in the afternoons. It was a bit disappointing with the Adult Pool was closed for corporate functions (lots of those held here) The Family Pool at La Laguna is great for kids. The beach was somewhat disappointing, due to both the seaweed and the barriers which have been erected to keep it away from the beach……just not scenic. We did not spend much time there, as a result (but many other people did and appeared to be enjoying it). The sand is lovely (when it is not covered in seaweed!). The staff did a heroic job of attempting to keep the beach free of plants but this really does not seem to be easy to do. We found the staff to be extremely and genuinely welcoming and warm.
This is a beautiful resort. Our accommodations (casita overlooking the canal) were spacious and spotless. Restaurant choices and food (with a few exceptions) was excellent. The exceptions were the breakfast buffet (very expensive, busy and crowded, with less-than-attentive service), and single meals at both Gaia and Tauro. Our first meal at Gaia was outstanding, and we received excellent service from the manager regarding the less-than-outstanding meal. Meals at Bassano, La Laguna, Fuego, and Hix were all superb, in terms of food preparation/presentation as well as service. We also noted the presence of an above-average number of staff to maintain the property in its excellent condition. We spent the majority of our time on the Nature Trail in the morning, then at the Adult Pool in the afternoons. It was a bit disappointing with the Adult Pool was closed for corporate functions (lots of those held here) The Family Pool at La Laguna is great for kids. The beach was somewhat disappointing, due to both the seaweed and the barriers which have been erected to keep it away from the beach……just not scenic. We did not spend much time there, as a result (but many other people did and appeared to be enjoying it). The sand is lovely (when it is not covered in seaweed!). The staff did a heroic job of attempting to keep the beach free of plants but this really does not seem to be easy to do. We found the staff to be extremely and genuinely welcoming and warm.
10
Susan
15 févr. 2025
·
A séjourné 2 nuits
We stayed here 15 years ago and loved it then, it has only gotten even better if that is possible! The staff were excellent, so helpful and accommodating at every turn, always smiling. We stayed in one of the hotel rooms near the lobby and it was fantastic! Gorgeous bathrooms, so luxurious. Loved the pools by the beach and the food and drink service pool or beachside. The grounds are luscious, beautiful birdsong everywhere. Our only regret is we didn't stay longer. We will definitely return sooner than 15 years!
We stayed here 15 years ago and loved it then, it has only gotten even better if that is possible! The staff were excellent, so helpful and accommodating at every turn, always smiling. We stayed in one of the hotel rooms near the lobby and it was fantastic! Gorgeous bathrooms, so luxurious. Loved the pools by the beach and the food and drink service pool or beachside. The grounds are luscious, beautiful birdsong everywhere. Our only regret is we didn't stay longer. We will definitely return sooner than 15 years!
4
Paola
13 sept. 2025
·
A séjourné 3 nuits
Service: A) Spent 20 mins trying to contact someone to order room service for breakfast at 8:15 am and could not get a hold of anyone. Did not receive a call back. B) Multiple requests on restaurants went unanswered: example, additional coffee or water. C) Drink services by the pool are subpar. Started ordering two drinks at a time since I was not sure how long it will take them to come back. Drink service by the beach was nonexistent for three out of the four days we were there: One waiter every 2 or 3 hours. Property A) Main pool complex and 3-4 restaurants closed for renovations. While I understand this is low season and why they are close for renovations I think this information should be clearly communicated while booking rather than after arrival to the hotel. One of the days could not sit by the pool since all the spots were taken (main pool was closed) -Wi-Fi is spotty at best in our rooms -AC in the rooms is not working properly. The best explanation I got is that there is a sensor that if it does not detect activity for a set number of hours it will turn the AC off until it reaches a set temperature. We set the AC to 68 and work fine during the day (as long as there was movement in the room?), at night it will get to 71 or 72 before it started working again. Positive: -Installations are well kept -Food is great, especially at Tauro and Gaia -Service on some areas of the hotel are excellent (what you would expect): Cafe maya, Gaia and Tauro for example
Service: A) Spent 20 mins trying to contact someone to order room service for breakfast at 8:15 am and could not get a hold of anyone. Did not receive a call back. B) Multiple requests on restaurants went unanswered: example, additional coffee or water. C) Drink services by the pool are subpar. Started ordering two drinks at a time since I was not sure how long it will take them to come back. Drink service by the beach was nonexistent for three out of the four days we were there: One waiter every 2 or 3 hours. Property A) Main pool complex and 3-4 restaurants closed for renovations. While I understand this is low season and why they are close for renovations I think this information should be clearly communicated while booking rather than after arrival to the hotel. One of the days could not sit by the pool since all the spots were taken (main pool was closed) -Wi-Fi is spotty at best in our rooms -AC in the rooms is not working properly. The best explanation I got is that there is a sensor that if it does not detect activity for a set number of hours it will turn the AC off until it reaches a set temperature. We set the AC to 68 and work fine during the day (as long as there was movement in the room?), at night it will get to 71 or 72 before it started working again. Positive: -Installations are well kept -Food is great, especially at Tauro and Gaia -Service on some areas of the hotel are excellent (what you would expect): Cafe maya, Gaia and Tauro for example
10
katie
8 août 2025
·
A séjourné 7 nuits
Fabulous resort, we were kindly upgraded to a casita and it was stunning - maid service twice a day, in the evening our ice bucket would be filled . Our rooms were clean and spacious with quality fittings and beautiful balconies where we could sit and listen to the sounds of the jungle. The staff, without exception were friendly and helpful. Valet parking easy and efficient, and they would give us water and towels if going out for the day. On return, they would say “ welcome home “! Food delicious, especially the breakfast buffet ( Christina’s omelettes are second to none !) which was extensive and set us up for the day. The beach was gorgeous , pools clean and the areas well maintained and so pretty. We didn’t want to leave.
Fabulous resort, we were kindly upgraded to a casita and it was stunning - maid service twice a day, in the evening our ice bucket would be filled . Our rooms were clean and spacious with quality fittings and beautiful balconies where we could sit and listen to the sounds of the jungle. The staff, without exception were friendly and helpful. Valet parking easy and efficient, and they would give us water and towels if going out for the day. On return, they would say “ welcome home “! Food delicious, especially the breakfast buffet ( Christina’s omelettes are second to none !) which was extensive and set us up for the day. The beach was gorgeous , pools clean and the areas well maintained and so pretty. We didn’t want to leave.
8
Azhar
16 juin 2025
·
A séjourné 5 nuits
Excellent service, great location - Air conditioning sub par for this kind of year long humid temperature. Most guests complained as the temperature in the room wont go below 75 which is high for sleeping. Bedroom was not bad but the living room was too hot for us hence the 4 stars otherwise FULL 5 stars.
Excellent service, great location - Air conditioning sub par for this kind of year long humid temperature. Most guests complained as the temperature in the room wont go below 75 which is high for sleeping. Bedroom was not bad but the living room was too hot for us hence the 4 stars otherwise FULL 5 stars.
10
Carlos
4 juil. 2025
·
A séjourné 3 nuits
Extraordinary location, services, food, nature surrounding. Personnel are kind, friendly, respectful, knowledgeable, attentive. Would definitely go back. One annoying issue, however, there was a strong mold smell in our room, likely affecting many casitas’ bottom floor units (we tried two). May try a top floor room next time
Extraordinary location, services, food, nature surrounding. Personnel are kind, friendly, respectful, knowledgeable, attentive. Would definitely go back. One annoying issue, however, there was a strong mold smell in our room, likely affecting many casitas’ bottom floor units (we tried two). May try a top floor room next time
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement décrit comme sympathique, attentionné et désireux d'aider. Cependant, certains clients ont rencontré des réponses lentes ou irrégulières, des problèmes d'enregistrement ou de facturation, ainsi que des délais pour le service en chambre ou les voiturettes.
Avis de voyageur à ce sujet
10
Wen Hsi
27 juil. 2025
·
A séjourné 7 nuits
Great property and fantastic staff. Very relaxing vacation, can't wait to go back
Great property and fantastic staff. Very relaxing vacation, can't wait to go back
8
Ani
5 août 2025
·
A séjourné 5 nuits
I waited a week before posting this review to allow the property sufficient time to address a significant billing issue. Unfortunately, I am still awaiting a refund of $1,500 that was incorrectly charged to my account. Despite being told the "mistake" would be corrected immediately, no resolution has been made. I strongly encourage guests to review their final bill and ensure any discrepancies are resolved before departure. While the property and the service were outstanding, there were several disappointing aspects of our experience. Check-in was particularly unpleasant. We arrived at 9:00 AM after a long journey, and although the hotel was only 40% occupied, we were not allowed to access our room early. Instead, we were directed to change in the public lobby restroom. This was extremely uncomfortable and inappropriate 5 guests were forced to change in an area with no privacy, with luggage spread out on the corridor. A basic courtesy, such as offering a temporary room would have gone a long way in demonstrating hospitality and professionalism. Additionally, the breakfast buffet was very disappointing — the selection was limited, the quality was poor, and the standards were far from "exceptional" rated hotel.I would like to extend my sincere thanks to Dmitri and the team at the beachfront restaurant. We were accommodated to have breakfast there for the duration of our stay.Dmitri and his team exemplified what true hospitality looks like with their warm, genuine service.
I waited a week before posting this review to allow the property sufficient time to address a significant billing issue. Unfortunately, I am still awaiting a refund of $1,500 that was incorrectly charged to my account. Despite being told the "mistake" would be corrected immediately, no resolution has been made. I strongly encourage guests to review their final bill and ensure any discrepancies are resolved before departure. While the property and the service were outstanding, there were several disappointing aspects of our experience. Check-in was particularly unpleasant. We arrived at 9:00 AM after a long journey, and although the hotel was only 40% occupied, we were not allowed to access our room early. Instead, we were directed to change in the public lobby restroom. This was extremely uncomfortable and inappropriate 5 guests were forced to change in an area with no privacy, with luggage spread out on the corridor. A basic courtesy, such as offering a temporary room would have gone a long way in demonstrating hospitality and professionalism. Additionally, the breakfast buffet was very disappointing — the selection was limited, the quality was poor, and the standards were far from "exceptional" rated hotel.I would like to extend my sincere thanks to Dmitri and the team at the beachfront restaurant. We were accommodated to have breakfast there for the duration of our stay.Dmitri and his team exemplified what true hospitality looks like with their warm, genuine service.
2
Giselle
9 janv. 2025
·
A séjourné 3 nuits
The first week of January the hotel was overflowing with people. They did not have enough restaurants or food available for people. Our stay with two kids was a nightmare. While people were nice, the service was awful because they were understaffed.
The first week of January the hotel was overflowing with people. They did not have enough restaurants or food available for people. Our stay with two kids was a nightmare. While people were nice, the service was awful because they were understaffed.
4
Paola
13 sept. 2025
·
A séjourné 3 nuits
Service: A) Spent 20 mins trying to contact someone to order room service for breakfast at 8:15 am and could not get a hold of anyone. Did not receive a call back. B) Multiple requests on restaurants went unanswered: example, additional coffee or water. C) Drink services by the pool are subpar. Started ordering two drinks at a time since I was not sure how long it will take them to come back. Drink service by the beach was nonexistent for three out of the four days we were there: One waiter every 2 or 3 hours. Property A) Main pool complex and 3-4 restaurants closed for renovations. While I understand this is low season and why they are close for renovations I think this information should be clearly communicated while booking rather than after arrival to the hotel. One of the days could not sit by the pool since all the spots were taken (main pool was closed) -Wi-Fi is spotty at best in our rooms -AC in the rooms is not working properly. The best explanation I got is that there is a sensor that if it does not detect activity for a set number of hours it will turn the AC off until it reaches a set temperature. We set the AC to 68 and work fine during the day (as long as there was movement in the room?), at night it will get to 71 or 72 before it started working again. Positive: -Installations are well kept -Food is great, especially at Tauro and Gaia -Service on some areas of the hotel are excellent (what you would expect): Cafe maya, Gaia and Tauro for example
Service: A) Spent 20 mins trying to contact someone to order room service for breakfast at 8:15 am and could not get a hold of anyone. Did not receive a call back. B) Multiple requests on restaurants went unanswered: example, additional coffee or water. C) Drink services by the pool are subpar. Started ordering two drinks at a time since I was not sure how long it will take them to come back. Drink service by the beach was nonexistent for three out of the four days we were there: One waiter every 2 or 3 hours. Property A) Main pool complex and 3-4 restaurants closed for renovations. While I understand this is low season and why they are close for renovations I think this information should be clearly communicated while booking rather than after arrival to the hotel. One of the days could not sit by the pool since all the spots were taken (main pool was closed) -Wi-Fi is spotty at best in our rooms -AC in the rooms is not working properly. The best explanation I got is that there is a sensor that if it does not detect activity for a set number of hours it will turn the AC off until it reaches a set temperature. We set the AC to 68 and work fine during the day (as long as there was movement in the room?), at night it will get to 71 or 72 before it started working again. Positive: -Installations are well kept -Food is great, especially at Tauro and Gaia -Service on some areas of the hotel are excellent (what you would expect): Cafe maya, Gaia and Tauro for example
6
Alina
19 févr. 2025
·
A séjourné 5 nuits
Beautiful property but massive and requires shuttling around, which may be fine but the shuttles were inconsistent and sometimes required long waits. The service was shockingly underwhelming and frustrating for a 5 star hotel. The food was okay but not great, and very overpriced for what it was. The beach was great and plenty of shade and loungers available. The whole experience was just inconsistent. We will not be returning.
Beautiful property but massive and requires shuttling around, which may be fine but the shuttles were inconsistent and sometimes required long waits. The service was shockingly underwhelming and frustrating for a 5 star hotel. The food was okay but not great, and very overpriced for what it was. The beach was great and plenty of shade and loungers available. The whole experience was just inconsistent. We will not be returning.
10
Scott
26 févr. 2024
·
A séjourné 7 nuits
Beautiful resort with incredible service! Rodrigo, Gilberto, Anthony and the rest of the Mayakoba staff made the trip amazing. Can not go wrong with visiting Mayakoba. We will be back again.
Beautiful resort with incredible service! Rodrigo, Gilberto, Anthony and the rest of the Mayakoba staff made the trip amazing. Can not go wrong with visiting Mayakoba. We will be back again.
10
Erica
24 nov. 2024
·
A séjourné 3 nuits
The Fairmont Mayakoba was exceptional. The beautiful grounds and the fantastic, helpful staff were highlights of our trip.
The Fairmont Mayakoba was exceptional. The beautiful grounds and the fantastic, helpful staff were highlights of our trip.
10
Laura
19 oct. 2025
·
A séjourné 7 nuits
We had an amazing experience at the Fairmont! The service was wonderful — every staff member we met was friendly, attentive, and genuinely dedicated to making our stay special. The resort is beautiful, well-maintained, and perfect for families. We can’t wait to come back!
We had an amazing experience at the Fairmont! The service was wonderful — every staff member we met was friendly, attentive, and genuinely dedicated to making our stay special. The resort is beautiful, well-maintained, and perfect for families. We can’t wait to come back!
4
Omar
13 sept. 2025
·
A séjourné 4 nuits
Service: A) Spent 20 mins trying to contact someone to order room service for breakfast at 8:15 am and could not get a hold of anyone. Did not receive a call back. B) Multiple requests on restaurants went unanswered: example, additional coffee or water. C) Drink services by the pool are subpar. Started ordering two drinks at a time since I was not sure how long it will take them to come back. Drink service by the beach was nonexistent for three out of the four days we were there: One waiter every 2 or 3 hours. Property A) Main pool complex and 3-4 restaurants closed for renovations. While I understand this is low season and why they are close for renovations I think this information should be clearly communicated while booking rather than after arrival to the hotel. One of the days could not sit by the pool since all the spots were taken (main pool was closed) -Wi-Fi is spotty at best in our rooms -AC in the rooms is not working properly. The best explanation I got is that there is a sensor that if it does not detect activity for a set number of hours it will turn the AC off until it reaches a set temperature. We set the AC to 68 and work fine during the day (as long as there was movement in the room?), at night it will get to 71 or 72 before it started working again. Positive: -Installations are well kept -Food is great, especially at Tauro and Gaia -Service on some areas of the hotel are excellent (what you would expect): Cafe maya, Gaia and Tauro for example
Service: A) Spent 20 mins trying to contact someone to order room service for breakfast at 8:15 am and could not get a hold of anyone. Did not receive a call back. B) Multiple requests on restaurants went unanswered: example, additional coffee or water. C) Drink services by the pool are subpar. Started ordering two drinks at a time since I was not sure how long it will take them to come back. Drink service by the beach was nonexistent for three out of the four days we were there: One waiter every 2 or 3 hours. Property A) Main pool complex and 3-4 restaurants closed for renovations. While I understand this is low season and why they are close for renovations I think this information should be clearly communicated while booking rather than after arrival to the hotel. One of the days could not sit by the pool since all the spots were taken (main pool was closed) -Wi-Fi is spotty at best in our rooms -AC in the rooms is not working properly. The best explanation I got is that there is a sensor that if it does not detect activity for a set number of hours it will turn the AC off until it reaches a set temperature. We set the AC to 68 and work fine during the day (as long as there was movement in the room?), at night it will get to 71 or 72 before it started working again. Positive: -Installations are well kept -Food is great, especially at Tauro and Gaia -Service on some areas of the hotel are excellent (what you would expect): Cafe maya, Gaia and Tauro for example
10
Andrea Marie
22 août 2024
·
A séjourné 5 nuits
The Fairmont Mayakoba is a 5 star resort. We were there for 5 nights and thoroughly enjoyed our time there. Check-in to Check-out was amazing with no issues. Customer service is excellent. Everyone was very kind, helpful, and happy to help. We upgraded to a Casita room which was so worth it. The resort is absolutely stunning. It's like being in a different planet. Transportation by bike or golf cart was easy and accessible. Never had to wait long. The food and drink were amazing as well. We will surely be back soon.
The Fairmont Mayakoba is a 5 star resort. We were there for 5 nights and thoroughly enjoyed our time there. Check-in to Check-out was amazing with no issues. Customer service is excellent. Everyone was very kind, helpful, and happy to help. We upgraded to a Casita room which was so worth it. The resort is absolutely stunning. It's like being in a different planet. Transportation by bike or golf cart was easy and accessible. Never had to wait long. The food and drink were amazing as well. We will surely be back soon.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Cadre isolé et riche en nature, avec des canaux et une large plage à l'intérieur du complexe Mayakoba. Le complexe est très étendu, il est donc souvent nécessaire de se déplacer à vélo ou en navette, et plusieurs clients ont mentionné des taxis coûteux ou une sensation d'isolement.
Avis de voyageur à ce sujet
10
Rebecca
19 févr. 2025
·
A séjourné 5 nuits
Just returned home from Mayakoba and we absolutely loved it! The property is beautiful and the rooftop bar looking over the ocean was our favourite! Arrive at 6 pm for a complimentary mixology class and then sip your cocktail while enjoying the stunning sunset. We also loved our complimentary river cruise throughout Mayakoba. In my opinion, The Fairmont is the most beautiful of the four hotels. We didn't have a problem finding loungers throughout the day by the pools or beach. They don't allow you to reserve them, so there's always options. The restaurants were delicious, we loved them all. And the staff were very friendly and helpful. Highly recommend The Fairmont Mayakoba if you're looking for quiet luxury in Mexico.
Just returned home from Mayakoba and we absolutely loved it! The property is beautiful and the rooftop bar looking over the ocean was our favourite! Arrive at 6 pm for a complimentary mixology class and then sip your cocktail while enjoying the stunning sunset. We also loved our complimentary river cruise throughout Mayakoba. In my opinion, The Fairmont is the most beautiful of the four hotels. We didn't have a problem finding loungers throughout the day by the pools or beach. They don't allow you to reserve them, so there's always options. The restaurants were delicious, we loved them all. And the staff were very friendly and helpful. Highly recommend The Fairmont Mayakoba if you're looking for quiet luxury in Mexico.
10
Victoria
24 mars 2024
·
A séjourné 6 nuits
It is a beautiful property and beach. The property is enormous and a thorough orientation at check in would have been helpful. The staff are very friendly and helpful. Advice to pre-book dinner reservations (before arrival) would also have been helpful. We could not get dinner reservations, most nights before 8:30 pm. Overall very nice resort.
It is a beautiful property and beach. The property is enormous and a thorough orientation at check in would have been helpful. The staff are very friendly and helpful. Advice to pre-book dinner reservations (before arrival) would also have been helpful. We could not get dinner reservations, most nights before 8:30 pm. Overall very nice resort.
10
Julia
5 juin 2025
·
A séjourné 5 nuits
What we loved most about this property was its natural beauty and ecosystem layout. It’s divided into three main areas, each with its own charm. The main hotel area is calm and well-designed, with two restaurants, a spa, and a peaceful pool that’s often empty—perfect for a quiet break. The boat dock allows for a tour of the property that you will want to schedule with the attendant located by the dock. This is also where you will pick up bikes and chauffeur golf carts to travel throughout the property. The carts and bikes were extremely convenient and so much apart of the charm. The second area is centered around a large pool complex with separate family and adult pools, two more restaurants, and a cozy café. We loved the quiet view from the adult pool and an afternoon Affogato from Maya‘s Café. The beach club is the standout. The pool overlooks a wide stretch of beach with plenty of room to relax or play. We enjoyed all of the activities, including the catamaran (an 30ish minute tour was complementary and booked same day) and a sunrise paddleboard out to the core reef (fee based)—Darwin was a great guide. Around the property, you’re still within the Mayakoba and we felt extremely safe and relaxed taking walks on the nature trail pre-dinner and riding bikes to the cenote.
What we loved most about this property was its natural beauty and ecosystem layout. It’s divided into three main areas, each with its own charm. The main hotel area is calm and well-designed, with two restaurants, a spa, and a peaceful pool that’s often empty—perfect for a quiet break. The boat dock allows for a tour of the property that you will want to schedule with the attendant located by the dock. This is also where you will pick up bikes and chauffeur golf carts to travel throughout the property. The carts and bikes were extremely convenient and so much apart of the charm. The second area is centered around a large pool complex with separate family and adult pools, two more restaurants, and a cozy café. We loved the quiet view from the adult pool and an afternoon Affogato from Maya‘s Café. The beach club is the standout. The pool overlooks a wide stretch of beach with plenty of room to relax or play. We enjoyed all of the activities, including the catamaran (an 30ish minute tour was complementary and booked same day) and a sunrise paddleboard out to the core reef (fee based)—Darwin was a great guide. Around the property, you’re still within the Mayakoba and we felt extremely safe and relaxed taking walks on the nature trail pre-dinner and riding bikes to the cenote.
6
Daniel
23 oct. 2025
·
A séjourné 2 nuits
Air conditioning was tricky and medicore/stuffy. I couldn't figure out how to turn on the ceiling fan. I couldn't find the switch. Everything was so far away. Always walking and asking for rides, then feeling guilty about tipping (there should be a NO tipping policy). Everyone was expecting tips and handouts. The taxi situation to town was a pain and they showed up late. Nearly messed up my plans. Felt trapped in the hotel and there was nothing easy to eat casually. The beach was nice and service with amenities was great (paddle boards, kayaks, etc). Buffet was mediocre. Kept having to ask for butter - which sounds silly but it wasn't available unless we ask (toast, pancakes, etc). The check in and out process was a pain. They make you sit while they 'find a room and talk and give you a fruit drink'. I just want to check in and get to my room. It souldn't be an 'experience'. The "Resort Fee and Ecological Fee" was silly. Felt like I was getting scammed with added fees. I always felt like I was trapped and every time I left my room I needed to spend money.
Air conditioning was tricky and medicore/stuffy. I couldn't figure out how to turn on the ceiling fan. I couldn't find the switch. Everything was so far away. Always walking and asking for rides, then feeling guilty about tipping (there should be a NO tipping policy). Everyone was expecting tips and handouts. The taxi situation to town was a pain and they showed up late. Nearly messed up my plans. Felt trapped in the hotel and there was nothing easy to eat casually. The beach was nice and service with amenities was great (paddle boards, kayaks, etc). Buffet was mediocre. Kept having to ask for butter - which sounds silly but it wasn't available unless we ask (toast, pancakes, etc). The check in and out process was a pain. They make you sit while they 'find a room and talk and give you a fruit drink'. I just want to check in and get to my room. It souldn't be an 'experience'. The "Resort Fee and Ecological Fee" was silly. Felt like I was getting scammed with added fees. I always felt like I was trapped and every time I left my room I needed to spend money.
6
Alina
19 févr. 2025
·
A séjourné 5 nuits
Beautiful property but massive and requires shuttling around, which may be fine but the shuttles were inconsistent and sometimes required long waits. The service was shockingly underwhelming and frustrating for a 5 star hotel. The food was okay but not great, and very overpriced for what it was. The beach was great and plenty of shade and loungers available. The whole experience was just inconsistent. We will not be returning.
Beautiful property but massive and requires shuttling around, which may be fine but the shuttles were inconsistent and sometimes required long waits. The service was shockingly underwhelming and frustrating for a 5 star hotel. The food was okay but not great, and very overpriced for what it was. The beach was great and plenty of shade and loungers available. The whole experience was just inconsistent. We will not be returning.
10
Gladys
29 sept. 2025
·
A séjourné 4 nuits
Great staff and beautiful location
Great staff and beautiful location
4
ALI
14 août 2025
·
A séjourné 7 nuits
We checked in at Fairmont Mayakoba on August 2 and were very disappointed with our experience. Our room had a serious issue with ants and mosquitoes, and my daughter was badly bitten. We immediately requested a room change. The staff told us they would try to arrange one by 9 PM that night, but it didn’t happen. They then said they would call us at 9 AM the next morning, so we waited and didn’t unpack. In the end, we were moved to a very basic and small room with a view completely blocked by a tree. We had paid for a resort-view room and expected a higher standard. The hotel clearly had many vacant rooms due to the off-season and hot August weather, yet we were given one of the least desirable options. This has been a very poor customer service experience, and we feel we did not receive the value we paid for. The new room was far below the category and quality we had booked. Food is overpriced and average; best to eat in-room or at the beach. Mosquitoes are overwhelming in August, the resort is far from downtown, no Uber is available, and taxis are expensive. Overall, not worth the price.
We checked in at Fairmont Mayakoba on August 2 and were very disappointed with our experience. Our room had a serious issue with ants and mosquitoes, and my daughter was badly bitten. We immediately requested a room change. The staff told us they would try to arrange one by 9 PM that night, but it didn’t happen. They then said they would call us at 9 AM the next morning, so we waited and didn’t unpack. In the end, we were moved to a very basic and small room with a view completely blocked by a tree. We had paid for a resort-view room and expected a higher standard. The hotel clearly had many vacant rooms due to the off-season and hot August weather, yet we were given one of the least desirable options. This has been a very poor customer service experience, and we feel we did not receive the value we paid for. The new room was far below the category and quality we had booked. Food is overpriced and average; best to eat in-room or at the beach. Mosquitoes are overwhelming in August, the resort is far from downtown, no Uber is available, and taxis are expensive. Overall, not worth the price.
4
Nicholas Hunter
18 janv. 2024
·
A séjourné 4 nuits
Service throughout the resort is A as are many resorts in the area. Overall layout of the resort is a mortal flaw that really cannot be corrected. Most rooms are at least a 15-20 minute walk to the beach and are built on a swamp (which they call canals) With this being the case, the rooms are far removed from the real reason that guests visit....the ocean/beach! Shame on us for not looking at a map prior to but had we realized this we would not have booked. The golf cart transit logistics really take away from a relaxing/enjoyable experience. The overall theme for the resort is to book you in for a reasonable amount and then hit you from all angles for food, beverage, and fee costs. Be prepared for at least $1500-2000 in additional room charges (food, beverage, fees) for a family of four over a 4 night stay. $30 average hamburgers and $18 poolside pina coladas really take away from enjoyable experience. Overall there are many other resorts options that offer far superior experience for less costs. We have visited several other resorts in the area that we have been repeat visitors to....The Fairmont Mayakoba will not be one of them. Sadly, knowing what we know now we regret staying here.
Service throughout the resort is A as are many resorts in the area. Overall layout of the resort is a mortal flaw that really cannot be corrected. Most rooms are at least a 15-20 minute walk to the beach and are built on a swamp (which they call canals) With this being the case, the rooms are far removed from the real reason that guests visit....the ocean/beach! Shame on us for not looking at a map prior to but had we realized this we would not have booked. The golf cart transit logistics really take away from a relaxing/enjoyable experience. The overall theme for the resort is to book you in for a reasonable amount and then hit you from all angles for food, beverage, and fee costs. Be prepared for at least $1500-2000 in additional room charges (food, beverage, fees) for a family of four over a 4 night stay. $30 average hamburgers and $18 poolside pina coladas really take away from enjoyable experience. Overall there are many other resorts options that offer far superior experience for less costs. We have visited several other resorts in the area that we have been repeat visitors to....The Fairmont Mayakoba will not be one of them. Sadly, knowing what we know now we regret staying here.
10
Kristen
26 juil. 2024
·
A séjourné 7 nuits
The location of everything at the resort was excellent. The beach was just far enough away where you could take a bike ride using one of the resort bikes, walk, or shuttle. We spent most of our time there enjoying the beach club, using the SUP's kayaks, snorkel tour and swimming. We can't wait to come back!
The location of everything at the resort was excellent. The beach was just far enough away where you could take a bike ride using one of the resort bikes, walk, or shuttle. We spent most of our time there enjoying the beach club, using the SUP's kayaks, snorkel tour and swimming. We can't wait to come back!
10
Rodrigo
7 juil. 2025
·
A séjourné 4 nuits
Great golf course, hotel next to the beach, friendly staff. June and July are sargassum season so prices were better. Great hotel overall.
Great golf course, hotel next to the beach, friendly staff. June and July are sargassum season so prices were better. Great hotel overall.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
De nombreux clients ont salué la qualité et la variété des plats proposés dans les restaurants sur place. D'autres ont signalé des prix très élevés, la fermeture ou la disponibilité limitée de certains lieux, une qualité variable du petit-déjeuner avec des temps d'attente, et la nécessité de réserver à l'avance.
Avis de voyageur à ce sujet
10
Teresa
21 juin 2025
·
A séjourné 5 nuits
I loved this all inclusive resort due to the beautiful and relaxing atmosphere. The staff were definitely on top of everything. We enjoyed the wonderful and delicious room service. The restaurant choices were great. Tauro the steak restaurant was pur favorite. I loved that the resort was not over crowded or loud. This was a very relaxing and enjoyable spot. Fernando and Jeronimo were amazing bartenders at the swim up bar. We will definitely be back.
I loved this all inclusive resort due to the beautiful and relaxing atmosphere. The staff were definitely on top of everything. We enjoyed the wonderful and delicious room service. The restaurant choices were great. Tauro the steak restaurant was pur favorite. I loved that the resort was not over crowded or loud. This was a very relaxing and enjoyable spot. Fernando and Jeronimo were amazing bartenders at the swim up bar. We will definitely be back.
8
sherif zaki
5 mars 2025
·
A séjourné 3 nuits
This is a wonderful place. But not perfect. Fairmont Mayakoba is not a value proposition. The one star deduction is for the ridiculous prices in the restaurants. The most expensive and the biggest disappointment is the steak house Tauro. Very mediocre food paired with laughable prices. Overall, wonderful place on most aspects. Just plan strategically.
This is a wonderful place. But not perfect. Fairmont Mayakoba is not a value proposition. The one star deduction is for the ridiculous prices in the restaurants. The most expensive and the biggest disappointment is the steak house Tauro. Very mediocre food paired with laughable prices. Overall, wonderful place on most aspects. Just plan strategically.
10
Ryan
31 août 2025
·
A séjourné 4 nuits
This is our second time and it did not disappoint. The food is fresh, incredible and very healthy. The staff is wonderful and the property is well maintained.
This is our second time and it did not disappoint. The food is fresh, incredible and very healthy. The staff is wonderful and the property is well maintained.
10
Ulises
15 déc. 2025
·
A séjourné 2 nuits
The hotel is fabulous in all aspects: facilities, food, service.
The hotel is fabulous in all aspects: facilities, food, service.
8
Ani
5 août 2025
·
A séjourné 5 nuits
I waited a week before posting this review to allow the property sufficient time to address a significant billing issue. Unfortunately, I am still awaiting a refund of $1,500 that was incorrectly charged to my account. Despite being told the "mistake" would be corrected immediately, no resolution has been made. I strongly encourage guests to review their final bill and ensure any discrepancies are resolved before departure. While the property and the service were outstanding, there were several disappointing aspects of our experience. Check-in was particularly unpleasant. We arrived at 9:00 AM after a long journey, and although the hotel was only 40% occupied, we were not allowed to access our room early. Instead, we were directed to change in the public lobby restroom. This was extremely uncomfortable and inappropriate 5 guests were forced to change in an area with no privacy, with luggage spread out on the corridor. A basic courtesy, such as offering a temporary room would have gone a long way in demonstrating hospitality and professionalism. Additionally, the breakfast buffet was very disappointing — the selection was limited, the quality was poor, and the standards were far from "exceptional" rated hotel.I would like to extend my sincere thanks to Dmitri and the team at the beachfront restaurant. We were accommodated to have breakfast there for the duration of our stay.Dmitri and his team exemplified what true hospitality looks like with their warm, genuine service.
I waited a week before posting this review to allow the property sufficient time to address a significant billing issue. Unfortunately, I am still awaiting a refund of $1,500 that was incorrectly charged to my account. Despite being told the "mistake" would be corrected immediately, no resolution has been made. I strongly encourage guests to review their final bill and ensure any discrepancies are resolved before departure. While the property and the service were outstanding, there were several disappointing aspects of our experience. Check-in was particularly unpleasant. We arrived at 9:00 AM after a long journey, and although the hotel was only 40% occupied, we were not allowed to access our room early. Instead, we were directed to change in the public lobby restroom. This was extremely uncomfortable and inappropriate 5 guests were forced to change in an area with no privacy, with luggage spread out on the corridor. A basic courtesy, such as offering a temporary room would have gone a long way in demonstrating hospitality and professionalism. Additionally, the breakfast buffet was very disappointing — the selection was limited, the quality was poor, and the standards were far from "exceptional" rated hotel.I would like to extend my sincere thanks to Dmitri and the team at the beachfront restaurant. We were accommodated to have breakfast there for the duration of our stay.Dmitri and his team exemplified what true hospitality looks like with their warm, genuine service.
8
Edward Michael Donovan
13 sept. 2025
·
A séjourné 8 nuits
I was disappointed that the main pool area was closed as well as three of the dinner restaurants and the buffet breakfast restaurant. As a result, there was limited food options. I would not have booked the resort if I knew this.
I was disappointed that the main pool area was closed as well as three of the dinner restaurants and the buffet breakfast restaurant. As a result, there was limited food options. I would not have booked the resort if I knew this.
6
Madison
16 janv. 2026
·
A séjourné 5 nuits
Honestly the food was so mediocre and SO overpriced.
Honestly the food was so mediocre and SO overpriced.
10
Alejandro Royo
5 août 2025
·
A séjourné 5 nuits
A Truly Memorable Stay – Highly Recommended! We recently stayed at this beautiful hotel and had a fantastic time with the family (2 adults and 2 kids – 14 & 9 years old). From the moment we arrived, everything exceeded our expectations. The service was top-notch — every staff member we encountered was friendly, attentive, and genuinely eager to make our stay special. The room and hotel facilities were excellent, with everything impeccably maintained and thoughtfully designed for comfort and enjoyment. The beach is beautiful, and we really appreciated the hotel’s efforts to combat sargassum and keep the shoreline clean and inviting, which allow us to enjoy the ocean every day during our stay. One of the biggest highlights was the dining experience. The variety and quality of the food was outstanding, something you rarely find in an all-inclusive. Each meal felt like a culinary treat, with fresh ingredients, creative menus, and beautiful presentation. You can make reservations in advance for the hotel restaurants via OpenTable, which is a big plus. On the other side, waiting time for breakfast can be a bit long (up to 30 minutes) since there is only one restaurant included in the all-inclusive package. And mosquitoes can get bad at La Laguna restaurant so be prepared if you sit outside. But overall, we couldn’t be happier with our stay. Fully recommended—we’ll definitely be back!
A Truly Memorable Stay – Highly Recommended! We recently stayed at this beautiful hotel and had a fantastic time with the family (2 adults and 2 kids – 14 & 9 years old). From the moment we arrived, everything exceeded our expectations. The service was top-notch — every staff member we encountered was friendly, attentive, and genuinely eager to make our stay special. The room and hotel facilities were excellent, with everything impeccably maintained and thoughtfully designed for comfort and enjoyment. The beach is beautiful, and we really appreciated the hotel’s efforts to combat sargassum and keep the shoreline clean and inviting, which allow us to enjoy the ocean every day during our stay. One of the biggest highlights was the dining experience. The variety and quality of the food was outstanding, something you rarely find in an all-inclusive. Each meal felt like a culinary treat, with fresh ingredients, creative menus, and beautiful presentation. You can make reservations in advance for the hotel restaurants via OpenTable, which is a big plus. On the other side, waiting time for breakfast can be a bit long (up to 30 minutes) since there is only one restaurant included in the all-inclusive package. And mosquitoes can get bad at La Laguna restaurant so be prepared if you sit outside. But overall, we couldn’t be happier with our stay. Fully recommended—we’ll definitely be back!
8
Samaneh
14 févr. 2024
·
A séjourné 7 nuits
The nature around is beautiful, the property is not stroller friendly, there are no ramps to some of the restaurants They dont clean the rooms much, just the bare minimum like chnaging towels The food is phenomenal The all inclusive package does not include everything which is confusing and frustrating because you have to keep asking whats included
The nature around is beautiful, the property is not stroller friendly, there are no ramps to some of the restaurants They dont clean the rooms much, just the bare minimum like chnaging towels The food is phenomenal The all inclusive package does not include everything which is confusing and frustrating because you have to keep asking whats included
10
wara
2 sept. 2025
·
A séjourné 6 nuits
Beautiful property. So many pools. Big and small. Huge beach! Lots of chairs. Service was the best I’ve ever experienced and I have travelled a lot. The property is recently renovated and extremely well maintained. Very clean. The food in all the restaurants was amazing. This was one of the best experiences I’ve had!
Beautiful property. So many pools. Big and small. Huge beach! Lots of chairs. Service was the best I’ve ever experienced and I have travelled a lot. The property is recently renovated and extremely well maintained. Very clean. The food in all the restaurants was amazing. This was one of the best experiences I’ve had!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Yoan
27 août 2026
·
A séjourné 9 nuits
Très bel hôtel parfait pour les familles avec des animaux en liberté, une belle plage et de nombreuses piscine Je recommande !
Très bel hôtel parfait pour les familles avec des animaux en liberté, une belle plage et de nombreuses piscine Je recommande !
8
Raynald
24 mars 2024
·
A séjourné 9 nuits
L’attente pour le concierge est long, devrait avoir 2 concierges pendant l’affuance.
L’attente pour le concierge est long, devrait avoir 2 concierges pendant l’affuance.
8
Carolina
23 août 2026
·
A séjourné 6 nuits
2 veces nos negaron mesa para cenar por q “según” estaban llenos, después de más de 1 hora de espera había mesas disponibles incluso antes y no fueron amables para atendernos con una en los Restaurantes FUEGO & BASSANO Todo lo opuesto en el REST. TAURO EXCELENTE - mesero SEBASTIÁN 200/100 👍👍 En general todos los servicios y atenciones fueron muy cálidos y amables JOSÉ mesero de Playa también excelente 🙂👍 A pesar del mal servicio en los restaurantes Regresaría por lo lindo de las instalaciones y el servicio de todos los demás 🌟☺️
2 veces nos negaron mesa para cenar por q “según” estaban llenos, después de más de 1 hora de espera había mesas disponibles incluso antes y no fueron amables para atendernos con una en los Restaurantes FUEGO & BASSANO Todo lo opuesto en el REST. TAURO EXCELENTE - mesero SEBASTIÁN 200/100 👍👍 En general todos los servicios y atenciones fueron muy cálidos y amables JOSÉ mesero de Playa también excelente 🙂👍 A pesar del mal servicio en los restaurantes Regresaría por lo lindo de las instalaciones y el servicio de todos los demás 🌟☺️
10
J Guadalupe
19 août 2026
·
A séjourné 5 nuits
Todo increíble me encantó mi familia la paso súper
Todo increíble me encantó mi familia la paso súper
10
Yuri Nicolas
25 juil. 2026
·
A séjourné 5 nuits
Personal muy atento , comprometido y servicial . Agradecidos con la atención recibida , y la resolución de todos los detalles y dudas que surgen
Personal muy atento , comprometido y servicial . Agradecidos con la atención recibida , y la resolución de todos los detalles y dudas que surgen
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 12:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Vous envisagez cet hôtel pour votre voyage à Playa del Carmen ?
Quel est le prix habituel des chambres au Fairmont Mayakoba à Playa del Carmen ?
Au cours des 60 à 90 prochains jours, le prix des chambres au Fairmont Mayakoba à Playa del Carmen s’élève généralement à environ 422 $US par nuit pour deux personnes, allant de 337 $US à 1 284 $US en haute saison.
Quel est le meilleur moment pour visiter le Fairmont Mayakoba afin d’éviter les foules ?
La demande au Fairmont Mayakoba à Playa del Carmen atteint son apogée en septembre et est la plus faible en mai. Le fin du printemps est donc la période la plus calme pour une visite. Si vous préférez moins de monde autour des piscines et des restaurants, planifiez votre séjour en mai, lorsque la fréquentation diminue considérablement.
Quel est le mois le moins cher pour séjourner au Fairmont Mayakoba ?
Juillet est le mois le moins cher pour séjourner au Fairmont Mayakoba à Playa del Carmen, avec une moyenne de 413 $US par nuit ; décembre est le plus cher, avec une moyenne de 958 $US. Le mois le plus calme est différent du mois le moins cher : mai est la période la plus tranquille en termes de fréquentation, même si juillet offre les tarifs les plus bas.
Comment les tarifs du Fairmont Mayakoba se comparent-ils à ceux des autres hôtels de Playa del Carmen ?
Le Fairmont Mayakoba est plus cher que beaucoup de ses voisins, moins cher que 6 sur 19 hôtels comparables à Playa del Carmen, avec une médiane typique de 594 $US par nuit contre environ 392 $US pour des établissements similaires.
Comment le prix par nuit à Fairmont Mayakoba , à Playa del Carmen se situe-t-il par rapport aux dernières semaines ?
Le prix actuel de Fairmont Mayakoba , à Playa del Carmen est de 479 $US par nuit pour 2 voyageurs, ce qui est habituel pour cet hôtel : il se situe à moins de 10 % de sa moyenne de 443 $US enregistrée au cours des 60 derniers jours. La plupart des nuits pendant cette période se situaient entre 358 $US et 7 180 $US.
Prix pour les dates à venir
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
décembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-11-03: 569.0086078664247USD
- 2026-11-04: 449.82164315332034USD
- 2026-11-05: 749.7561622598878USD
- 2026-11-06: 431.36093139605714USD
- 2026-11-07: 475.23858302069095USD
- 2026-11-08: 421.34313619876104USD
- 2026-11-09: 421.34313619876104USD
- 2026-11-10: 468.40872771322637USD
- 2026-11-11: 423.26299510693366USD
- 2026-11-12: 509.19389598596194USD
- 2026-11-13: 453.42870065386967USD
- 2026-11-14: 437.2612765231934USD
- 2026-11-15: 345.43287536178593USD
- 2026-11-16: 345.43287536178593USD
- 2026-11-17: 423.26299510693366USD
- 2026-11-18: 342.9583745516968USD
- 2026-11-19: 431.9346303303223USD
- 2026-11-20: 454.2505523115235USD
- 2026-11-21: 409.80362325833136USD
- 2026-11-22: 334.89210858251954USD
- 2026-11-23: 442.92916698596196USD
- 2026-11-24: 504.70137198596194USD
- 2026-11-25: 490.10066898596193USD
- 2026-11-26: 503.25406578460695USD
- 2026-11-27: 503.25406578460695USD
- 2026-11-28: 473.27982171734624USD
- 2026-11-29: 473.27982171734624USD
- 2026-11-30: 397.22721581680304USD
- 2026-12-01: 342.9583745516968USD
- 2026-12-02: 431.9346303303223USD
- 2026-12-03: 479.83547512051393USD
- 2026-12-04: 599.5271084384766USD
- 2026-12-05: 698.2876422176514USD
- 2026-12-06: 694.2696246130372USD
- 2026-12-07: 650.925501343689USD
- 2026-12-08: 431.9346303303223USD
- 2026-12-09: 431.9346303303223USD
- 2026-12-10: 475.28883051965335USD
- 2026-12-11: 460.9869733200989USD
- 2026-12-12: 433.7235235539551USD
- 2026-12-13: 526.5182807765808USD
- 2026-12-14: 345.43287536178593USD
- 2026-12-15: 335.1601066687317USD
- 2026-12-16: 451.01006848178105USD
- 2026-12-17: 452.3693215966187USD
- 2026-12-18: 551.5063345903931USD
- 2026-12-19: 574.7342521052857USD
- 2026-12-20: 870.5932397578126USD
- 2026-12-21: 925.875496985962USD
- 2026-12-22: 733.9702215285645USD
- 2026-12-23: 1116.3175625315553USD
- 2026-12-24: 1276.8791610611574USD
- 2026-12-25: 1345.090586480713USD
- 2026-12-26: 1278.5323243421633USD
- 2026-12-27: 2374.796610456299USD
- 2026-12-28: 2368.7696525998535USD
- 2026-12-29: 2202.022950265503USD
- 2026-12-30: 2191.9778377034913USD
- 2026-12-31: 1881.5875886832278USD
- 2027-01-01: 1166.38429388855USD
- 2027-01-02: 1153.3444852287598USD
- 2027-01-03: 1151.8164951170656USD
Check-in time starts at15:00Check-in time ends at12:00Check-out time ends at12:00
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
À compter du 1er avril 2021, la taxe VISITAX pour les touristes étrangers entre en vigueur. Le paiement d'un montant de 224 pesos mexicains (ou 10 $ USD par personne) peut être effectué via le portail web http://visitax.gob.mx/. Les touristes étrangers peuvent payer avant ou pendant leur séjour dans le Quintana Roo. Une preuve de paiement doit être présentée à l'aéroport avant le départ. La réception est ouverte 24h/24 et 7j/7. Des frais environnementaux sont payés par les clients âgés de 13 ans et plus. La taxe municipale est payée par les clients âgés de 18 ans et plus. Les taxes et les frais doivent être réglés par carte de crédit.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Service de change
Coffre-fort
Distributeur automatique de billets
Location de vélos
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Hammam
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Club pour enfants
Petit-déjeuner en chambre
Chambres hypoallergéniques
Chambre familiale
Snack Bar/Deli
Activités
Piscine
Courts de tennis
Plage privée
Jardin
Parcours de golf (à proximité)
Plage (à proximité)
Plongée
Planche à voile
Cyclisme
Aire de jeux
Canoë
Piscine pour enfants
Piscine extérieure
Musique live
Bicycle Tour Information
Evening Entertainment
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Parking
Parking
Navette aéroport
Service de voiturier
Parking gratuit
Station de recharge pour véhicule électrique
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit