Comfort Inn & Suites Springfield I-55

Convenient location, clean rooms, and a good breakfast.

This hotel is not what it has been portrayed as. It is nasty. My bathroom door had been hit by someone, there was mold and dirt all around the bed. Worst of all, two stacks of wet towels and dirty sheets and bedding were in my hallway for almost an entire day. No one picked them up or returned to linen area. When I told the manager, she said she had only been there two weeks and lamented her challenges with the staff. Upon checking out, she started crying saying she had worked FOUR weeks to get a good review and that didn’t align with her earlier remarks. Anyway, don’t trust the pics; they misrepresent hotel and area. This property is in the hood and many many bikers stay there. Very depressing situation and not what I was lead to believe from other hotel reviews.

The staff was EXTREMELY nice and helpful.

Both my parents and I got a room. One king, and a double. Both rooms smelled like they had been smoked in and also had smells of mold/mildew. We ended up going to Scheels and getting some wall plug ins which helped with the smell. My husband is extremely allergic to mold and woke up the following morning feeling it in his chest. We ended up not staying the second night and did not mention it to staff as we felt since both rooms had the same issue, it would probably be consistent throughout the hotel.

The staff was very friendly and helpful, the breakfast was good, and the room was very clean. The curtains were sheer and see-through, so we couldn’t change in our rooms and the lights from businesses across the parking lot shone in all night. (There are decorative curtains that only close partially and the sheer panels are the ones that close all the way.) The pool is fine and our kids had a great time in it, but the paint on the bottom of the pool and hot tub is very chipped and needs repair. The hot tub jets barely worked. For the price, though, we enjoyed the two nights we spent there!