Wyndham Alltra Playa del Carmen Adults Only All Inclusive
217 $US
/nuit
Moyenne pour novembre
Prix pour Wyndham Alltra Playa del Carmen Adults Only All Inclusive
Sélectionnez les dates pour voir les prix et les disponibilités
217 $US
/nuit
Moyenne pour novembre
Prix moyens mensuels
À Wyndham Alltra Playa del Carmen Adults Only All Inclusive, les prix par nuit s'élèvent en moyenne à 189 $US pendant le mois le moins cher (septembre) et à 327 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 283 $US |
| février | 327 $US |
| mars | 308 $US |
| avril | 256 $US |
| mai | 207 $US |
| juin | 197 $US |
| juillet | 208 $US |
| août | 206 $US |
| septembre | 189 $US |
| octobre | 194 $US |
| novembre | 217 $US |
| décembre | 243 $US |
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nov. · 217 $US
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Le plus cher : février (env. 327 $US)
Le moins cher : septembre (env. 189 $US)
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des soins corporels et des soins du visage. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent no...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des soins corporels et des soins du visage. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 2 piscines extérieures, un hammam et un centre de fitness.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, une réception ouverte 24 h/24 et une consigne à bagages.
Repas
Vous profiterez de repas savoureux à Ventanas , le restaurant de Wyndham Alltra Playa del Carmen Adults Only All Inclusive qui dispose également d'un snack bar/épicerie fine. Pour que vous puissiez faire connaissance avec les autres convives, l'hébergement vous invite à participer à une réception gratuite organisée tous les jours. Étant donné que l'hébergement propose un bar à la plage, vous pouvez faire une petite pause fraîcheur autant de fois que vous le souhaitez. N'hésitez pas non plus à aller prendre un verre dans un de ses 3 bars/lounges ou de ses 2 bars en bord de piscine. Un petit déjeuner buffet gratuit est servi tous les jours de 07 h 00 à 11 h 00.
Chambres
Les 287 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision LED. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un coffre-fort (suffisamment grand pour accueillir un ordinateur portable) et un bureau, mais aussi un téléphone avec des appels locaux gratuits.
Emplacement
En choisissant Wyndham Alltra Playa del Carmen Adults Only All Inclusive, vous profiterez d'un séjour à Playa del Carmen (Gonzalo Guerrero), à seulement quelques pas de sites à ne pas manquer comme Plage principale de Playa del Carmen et Mamitas Beach Club.
À proximité
Mamitas Beach Club(0.1 miles)
Quai Navega(0.1 miles)
Centre commercial Quinta Alegría Shopping Mall(0.1 miles)
Rue commerçante Quinta Avenida(0.1 miles)
Plage principale de Playa del Carmen(0.2 miles)
Rue du Cœur(0.3 miles)
Calle 12(0.3 miles)
Phare de Playa del Carmen(0.4 miles)
Église catholique Nuestra Señora del Carmen(0.4 miles)
Musée Frida Kahlo(0.5 miles)
Mario Villanueva Madrid(0.5 miles)
Musée des merveilles 3D(0.5 miles)
Gran Casino Riviera(0.6 miles)
Super Chedraui Selecto Avenida 10(0.6 miles)
Place centrale(0.6 miles)
Aéroport international Cozumel (CZM)(21.5 miles)
Aéroport international de Cancún (CUN)(34.9 miles)
Aéroport international de Tulum (TQO)(65.6 miles)
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Organisation d'excursions
Emplacement
Constituyentes No 1, Centre-ville de Playa del Carmen, Playa del Carmen, Solidaridad, Quintana Roo, Mexique
Mamitas Beach Club (0.1 miles)
Quai Navega (0.1 miles)
Centre commercial Quinta Alegría Shopping Mall (0.1 miles)
Rue commerçante Quinta Avenida (0.1 miles)
Plage principale de Playa del Carmen (0.2 miles)
Rue du Cœur (0.3 miles)
Options de chambre
14
Suite Junior, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
425 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
6
Suite Junior, 2 grands lits, accessible aux personnes à mobilité réduite
Détails de la chambre
2 Grands Lits Doubles
Couchages 2
ClimatisationWi-Fi (gratuit)Salle de bain privée
20
Suite Junior, 1 très grand lit, en front de mer
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
520 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
20
Suite, 1 chambre, en front de mer (Master)
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
1021 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
9
Suite Junior, 1 très grand lit, accessible aux personnes à mobilité réduite
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
ClimatisationWi-Fi (gratuit)Salle de bain privée
9
Chambre Standard, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
263 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privéePatio
29
Suite Junior, 1 très grand lit, vue océan
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
425 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
11
Chambre Standard, 2 lits doubles
Détails de la chambre
2 Lits Doubles Standard
Couchages 4
263 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privéePatio
20
Suite Junior, 2 grands lits, vue océan
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
425 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
13
Suite Junior, 2 grands lits
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
425 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
10
Suite Junior, 1 très grand lit (Beachfront Walk-Out)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
562 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privéePatio
25
Suite Premium, 1 chambre, en front de mer (Master)
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
1057 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
Avis des voyageurs sur Wyndham Alltra Playa del Carmen Adults Only All Inclusive
8.5
Très bien
Basé sur 3 138 avis vérifiés
Qui séjourne ici ?
Affaires
1%
Couples
36%
Familles
42%
Groupes
18%
Solo
1%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Les voyageurs décrivent le Wyndham Alltra Playa del Carmen Adults Only All Inclusive comme un complexe central, propre et doté d'un personnel accueillant, offrant une restauration savoureuse, des animations animées au bord de la piscine et un accès facile à la Quinta Avenida, mais avec un accès à la plage limité et rocheux ainsi que quelques nuisances sonores.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Les voyageurs décrivent le Wyndham Alltra Playa del Carmen Adults Only All Inclusive comme un complexe central, propre et doté d'un personnel accueillant, offrant une restauration savoureuse, des animations animées au bord de la piscine et un accès facile à la Quinta Avenida, mais avec un accès à la plage limité et rocheux ainsi que quelques nuisances sonores.
Les clients apprécient le spa, mais signalent des coupures d'eau chaude récurrentes de plusieurs jours et le recours à un stationnement payant dans la rue. Les réservations pour le dîner, certains suppléments et la fermeture des bars vers 23h déçoivent certains. Attendez-vous à un séjour pratique et axé sur le service, privilégiant la piscine plutôt que la plage.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les piscines et le spa sont bien appréciés avec des activités quotidiennes et une petite option sur le toit, mais la plage est petite ou rocheuse et souvent affectée par les algues. Les transats et l'ombre sont limités (les cabanas sont payants), les bars fonctionnent généralement de 11h à 23h et le stationnement est payant dans la rue.
Avis de voyageur à ce sujet
10
Robert Joseph
19 juin 2025
·
A séjourné 5 nuits
The pool side staff was excellent setting us up with cabanas and offering drinks. Two of the three specialty dining options required you to leave site to get to. We stayed at this same resort many years ago when it was under a different name and included kids. So glad they changed to adult’s only. The beach area was unfortunately inundated with the rotten smelling seaweed infestation affecting all the resorts at the moment.
The pool side staff was excellent setting us up with cabanas and offering drinks. Two of the three specialty dining options required you to leave site to get to. We stayed at this same resort many years ago when it was under a different name and included kids. So glad they changed to adult’s only. The beach area was unfortunately inundated with the rotten smelling seaweed infestation affecting all the resorts at the moment.
8
Tami Rae
28 nov. 2025
·
A séjourné 6 nuits
Would stay again but really annoyed by the chair hogs at the pool. Wish they would crack down on them since there aren’t enough chairs when it’s busy. Food was good, rooms are great buy noisy. Beds were very firm but I knew that going in. So convenient to everything and staff is top notch.
Would stay again but really annoyed by the chair hogs at the pool. Wish they would crack down on them since there aren’t enough chairs when it’s busy. Food was good, rooms are great buy noisy. Beds were very firm but I knew that going in. So convenient to everything and staff is top notch.
8
Kimberly M
4 nov. 2025
·
A séjourné 7 nuits
The rooms are nice. Food was OK. The parking was not good. You had to pay for the parking from 10 A.M. to 4pm and then he had to go back to the meter and pay from 4 to 10 P.M. The parking meters only took change Mexican coinsor else they would put a boot on your car. Also, there’s not beach access to this hotel.
The rooms are nice. Food was OK. The parking was not good. You had to pay for the parking from 10 A.M. to 4pm and then he had to go back to the meter and pay from 4 to 10 P.M. The parking meters only took change Mexican coinsor else they would put a boot on your car. Also, there’s not beach access to this hotel.
10
Robert L
9 oct. 2025
·
A séjourné 5 nuits
No beach. Drinks were good.
No beach. Drinks were good.
8
Elizabeth
12 nov. 2025
·
A séjourné 4 nuits
The resort was beautiful, very clean, and the staff were amazingly kind and helpful. We were greeted with drinks and a "welcome home" upon check-in. There are plenty of options for food, seriously if you're hungry while there, it's your own fault. If you're a big drinker, bars are only open starting at 10 am and close at 11 pm each night. They have nightly entertainment at 8 pm, and there are plenty of other activities scheduled throughout the day. The rooms were clean and spacious, but echo badly due to the long hallways outside and the tall ceilings in the room. Bring ear plugs, or you'll be awakened several times at night with people closing doors or carts/luggage rolling down the hall. I will say the pictures of beach are very misleading. It is a VERY small swath of beach and it is right next to the ferry/pier to Cozumel so the water is muddy/rocky and not very good for swimming. If you're looking for a hotel with a great beach, this is not the one for you. The main pool is amazing though, and there's a smaller pool up on the 3rd floor if you'd prefer a quieter location. Pool towels open at 7:30 am and if you want a chair with a shade or one under an umbrella, you better be up early to claim your spot. The pool cabanas are not free at the pool or the beach, so prepare to pay if you want one of those. Lastly, bring cash for tips.
The resort was beautiful, very clean, and the staff were amazingly kind and helpful. We were greeted with drinks and a "welcome home" upon check-in. There are plenty of options for food, seriously if you're hungry while there, it's your own fault. If you're a big drinker, bars are only open starting at 10 am and close at 11 pm each night. They have nightly entertainment at 8 pm, and there are plenty of other activities scheduled throughout the day. The rooms were clean and spacious, but echo badly due to the long hallways outside and the tall ceilings in the room. Bring ear plugs, or you'll be awakened several times at night with people closing doors or carts/luggage rolling down the hall. I will say the pictures of beach are very misleading. It is a VERY small swath of beach and it is right next to the ferry/pier to Cozumel so the water is muddy/rocky and not very good for swimming. If you're looking for a hotel with a great beach, this is not the one for you. The main pool is amazing though, and there's a smaller pool up on the 3rd floor if you'd prefer a quieter location. Pool towels open at 7:30 am and if you want a chair with a shade or one under an umbrella, you better be up early to claim your spot. The pool cabanas are not free at the pool or the beach, so prepare to pay if you want one of those. Lastly, bring cash for tips.
8
Melina
8 nov. 2025
·
A séjourné 5 nuits
Amazing staff, relaxing spa, great food!
Amazing staff, relaxing spa, great food!
6
Claudia
30 nov. 2025
·
A séjourné 4 nuits
The bedroom mattresses were hard and uncomfortable. The bedrooms were clean & had nice towels. The sand beach is not swimming-able. You have to walk left, cross the street from the resort to find a good swimming beach, once you arrive there you have NO beach chairs or beach services. (you are literally using other resort beach areas, you cannot sit in their chairs). If you walk longer than half mile you find “rental chair option = 55 dollars a day, including some over charged food & drinks (a bottle of water for 11 dollars). The good beach area is full of local people, some begging for money, like homeless people. Different cruises docked in the sea, and they send, by a big boat, tons of people to the “Pear” next to this resort. Right in front of our hotel tons of tourism buses and vans stay there waiting for the cruise people. Two out three a la carte resort restaurants access, are through the street, unsafe during the evenings. But these restaurants, the Mexican & Italian have delicious food & great services. The Positive Part is a laid back resort. Easy going vacation! The snack bar is open 24 hours. Coffee shop is open from early morning to late evening. They have great coffee and, Lidia, is incredible! Nice swimming pool service with amazing waiters. The Brasa, steak restaurant was hot and they turned off the ceiling fans. The Mexican restaurant had a nice outdoor “forest” breeze. The Italian restaurant “Bella” offered option with nice air conditioner or outdoor.
The bedroom mattresses were hard and uncomfortable. The bedrooms were clean & had nice towels. The sand beach is not swimming-able. You have to walk left, cross the street from the resort to find a good swimming beach, once you arrive there you have NO beach chairs or beach services. (you are literally using other resort beach areas, you cannot sit in their chairs). If you walk longer than half mile you find “rental chair option = 55 dollars a day, including some over charged food & drinks (a bottle of water for 11 dollars). The good beach area is full of local people, some begging for money, like homeless people. Different cruises docked in the sea, and they send, by a big boat, tons of people to the “Pear” next to this resort. Right in front of our hotel tons of tourism buses and vans stay there waiting for the cruise people. Two out three a la carte resort restaurants access, are through the street, unsafe during the evenings. But these restaurants, the Mexican & Italian have delicious food & great services. The Positive Part is a laid back resort. Easy going vacation! The snack bar is open 24 hours. Coffee shop is open from early morning to late evening. They have great coffee and, Lidia, is incredible! Nice swimming pool service with amazing waiters. The Brasa, steak restaurant was hot and they turned off the ceiling fans. The Mexican restaurant had a nice outdoor “forest” breeze. The Italian restaurant “Bella” offered option with nice air conditioner or outdoor.
10
Jeanne
20 mai 2025
·
A séjourné 8 nuits
Pool was not very clean. Brown spots around the drainage and walls on pool. Smell was terrible and chorine was never added to kill germs. Never saw them clean the pools. Too many cabanas and not enough loungers
Pool was not very clean. Brown spots around the drainage and walls on pool. Smell was terrible and chorine was never added to kill germs. Never saw them clean the pools. Too many cabanas and not enough loungers
8
Nicholas
25 févr. 2026
·
A séjourné 4 nuits
Very clean hotel and great food! Not much of a beach area to speak of, but you can easily walk north to find better beach areas - just beware of using other hotels beach chairs or they will ask you to leave. The hotel (like most in the area) is build out of concrete - the walls are so thick you cannot hear anything next to you or above. The food really is excellent, we liked the Italian and Steak places the best. You can order more than 1 entree without an issue. However, there is a surcharge for some specialty items (premium wine, lobster, etc.) if you choose - we did not do this. Make sure to make dinner reservations at the 3 onsite restaurants (buffet does not need a reservation) well before dinner if you want a decent time. When we were there you could make reservations 2 days ahead of time, it would suffice to make reservations the morning of to get a time of your choosing. There was a lot of seaweed along the beach(es) which was cleaned up daily but was present throughout on the beach and in the water. If you like pristine clean water without seaweed - the Playa del Carmen coast is not for you. If you like doing a little exploring in the water, I would recommend bringing water shoes for the beach at this hotel. We were able to check out of our room at the hotel's check out time of 11am, but they gave us wristbands to continue using the hotel amenities like food/drinks until we had to leave for the airport - this was super nice and convenient.
Very clean hotel and great food! Not much of a beach area to speak of, but you can easily walk north to find better beach areas - just beware of using other hotels beach chairs or they will ask you to leave. The hotel (like most in the area) is build out of concrete - the walls are so thick you cannot hear anything next to you or above. The food really is excellent, we liked the Italian and Steak places the best. You can order more than 1 entree without an issue. However, there is a surcharge for some specialty items (premium wine, lobster, etc.) if you choose - we did not do this. Make sure to make dinner reservations at the 3 onsite restaurants (buffet does not need a reservation) well before dinner if you want a decent time. When we were there you could make reservations 2 days ahead of time, it would suffice to make reservations the morning of to get a time of your choosing. There was a lot of seaweed along the beach(es) which was cleaned up daily but was present throughout on the beach and in the water. If you like pristine clean water without seaweed - the Playa del Carmen coast is not for you. If you like doing a little exploring in the water, I would recommend bringing water shoes for the beach at this hotel. We were able to check out of our room at the hotel's check out time of 11am, but they gave us wristbands to continue using the hotel amenities like food/drinks until we had to leave for the airport - this was super nice and convenient.
8
Ethan H
14 oct. 2025
·
A séjourné 4 nuits
No real beach
No real beach
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les chambres et les espaces communs sont généralement très propres, mais de nombreux clients ont signalé des coupures d'eau chaude de plusieurs jours. Certains ont également noté des problèmes de propreté de la piscine ou des odeurs d'algues près du front de mer.
Avis de voyageur à ce sujet
2
Stuart
19 nov. 2025
·
A séjourné 4 nuits
Didn't have hot water for entire stay and this is completely unacceptable. The front desk personnel weren't helpful and we were only told "maintenance is working it." Looking at other current reviews, this seems to be an ongoing issue that we could have been warned about. This is a shame as the hotel service staff (waiters, entertainers, etc.) were exceptional. They really went all out to take care of you. In addition, the property is conventionally located in Playa. Our only other caution is that there really isn't a beach at the property, only a very small patch of sand. I wouldn't book a stay here until they address the hot water issues.
Didn't have hot water for entire stay and this is completely unacceptable. The front desk personnel weren't helpful and we were only told "maintenance is working it." Looking at other current reviews, this seems to be an ongoing issue that we could have been warned about. This is a shame as the hotel service staff (waiters, entertainers, etc.) were exceptional. They really went all out to take care of you. In addition, the property is conventionally located in Playa. Our only other caution is that there really isn't a beach at the property, only a very small patch of sand. I wouldn't book a stay here until they address the hot water issues.
4
Tashira
26 nov. 2025
·
A séjourné 4 nuits
They never told us the resort was out of hot water and led us on for 3 days. Hot water started working the day before check out. No type of accommodations were extended until I went to the lobby and had a fit. Not enough entertainment, and the entertainment they did have was so boring. This resort was more like senior living. The food was amazing, and the resort was very clean, rooms were very nice and comfortable. Resort is so far away from everything. Transportation cost a lot to go nowhere.
They never told us the resort was out of hot water and led us on for 3 days. Hot water started working the day before check out. No type of accommodations were extended until I went to the lobby and had a fit. Not enough entertainment, and the entertainment they did have was so boring. This resort was more like senior living. The food was amazing, and the resort was very clean, rooms were very nice and comfortable. Resort is so far away from everything. Transportation cost a lot to go nowhere.
10
Sian
5 févr. 2026
·
A séjourné 5 nuits
Faultless hotel, amazing food with great variety of choices, excellent staff, room was spotless.
Faultless hotel, amazing food with great variety of choices, excellent staff, room was spotless.
6
Nathaniel
17 nov. 2025
·
A séjourné 2 nuits
The place looked just like the photos which I appreciated. It was also conveniently located with all the action about 1-2 blocks away. The food was good for an all inclusive. Here are the cons and why I rated a 3: - There was no hot water at all. They said it was a boiler issue but imagine taking cold showers for a few days. - You hear everything. The hallways are loud at night with people passing by, I even heard someone snoring in the next room. For two to three days it’s a good value IF they have hot water.
The place looked just like the photos which I appreciated. It was also conveniently located with all the action about 1-2 blocks away. The food was good for an all inclusive. Here are the cons and why I rated a 3: - There was no hot water at all. They said it was a boiler issue but imagine taking cold showers for a few days. - You hear everything. The hallways are loud at night with people passing by, I even heard someone snoring in the next room. For two to three days it’s a good value IF they have hot water.
6
Blancaa
18 nov. 2025
·
A séjourné 6 nuits
El hotel muy lindo, pero terrible el hecho de llevar más de 1 mes y medio sin agua caliente. En unas vacaciones uno quiere descansar y a su vez sentirse en casa, sin embargo nos tuvimos que bañar con agua fría toda la semana, y nos dijeron que solo llevaba 1 semana fallando, cuando el personal nos dijo que era más de un mes. No daban respuesta ni solución, y la estadía no es económica. De no ser por eso, lo recomendaría, pero debido a la situación, no me volvería a arriesgar.
El hotel muy lindo, pero terrible el hecho de llevar más de 1 mes y medio sin agua caliente. En unas vacaciones uno quiere descansar y a su vez sentirse en casa, sin embargo nos tuvimos que bañar con agua fría toda la semana, y nos dijeron que solo llevaba 1 semana fallando, cuando el personal nos dijo que era más de un mes. No daban respuesta ni solución, y la estadía no es económica. De no ser por eso, lo recomendaría, pero debido a la situación, no me volvería a arriesgar.
10
Jeanne
20 mai 2025
·
A séjourné 8 nuits
Pool was not very clean. Brown spots around the drainage and walls on pool. Smell was terrible and chorine was never added to kill germs. Never saw them clean the pools. Too many cabanas and not enough loungers
Pool was not very clean. Brown spots around the drainage and walls on pool. Smell was terrible and chorine was never added to kill germs. Never saw them clean the pools. Too many cabanas and not enough loungers
4
Will
25 nov. 2025
·
A séjourné 7 nuits
Not a 5 star hotel for these reasons: 1. There was no hot water! 7 days & it came back for an aft then gone again. Based on other reviews it was gone for weeks which is ridiculous. 2.made smart TV dumb.(no apps, no HDMI, no casting ability just sat tv) 3.Pictures show the hotel from yrs ago, the beach is gone. They have a tiny fraction of what's left of the public beach that runs up to the north edge of the hotel, but it's so small it's very busy and it was covered in seaweed. 4. All inclusive isn't as inclusive as you'd think. The drinks were terrible. They hide basement quality liquor with juice &makes every cocktail a slushy. Tequila was undrinkable in shot form. Even El jimador/1800 is an upcharge. The restaurants only open at 6-10pm and require reservations only made at one desk in lobby from 9-5pm. No walk-ins even when theyr empty. At least offer lunch times! Cabanas are an 80 USD!! upcharge PER DAY. There are NO free cabanas &they dominate a ring around the pool and they're always empty so it's a complete waste & just ruin the experience for everyone. is friendly (pool staff are not attentive unless you bribe them and are a larger group.Couples largely go ignored. 5. Room door doesn't fit, can see straight through the side &it's very noisy The good: 1. Classical hotel with large rooms cleaning staff are great. 2. Entertainment staff Katya &David did a great job partying with guests with daily shows. 3. Location steps to 5th street 4. Food is great, staff friendly
Not a 5 star hotel for these reasons: 1. There was no hot water! 7 days & it came back for an aft then gone again. Based on other reviews it was gone for weeks which is ridiculous. 2.made smart TV dumb.(no apps, no HDMI, no casting ability just sat tv) 3.Pictures show the hotel from yrs ago, the beach is gone. They have a tiny fraction of what's left of the public beach that runs up to the north edge of the hotel, but it's so small it's very busy and it was covered in seaweed. 4. All inclusive isn't as inclusive as you'd think. The drinks were terrible. They hide basement quality liquor with juice &makes every cocktail a slushy. Tequila was undrinkable in shot form. Even El jimador/1800 is an upcharge. The restaurants only open at 6-10pm and require reservations only made at one desk in lobby from 9-5pm. No walk-ins even when theyr empty. At least offer lunch times! Cabanas are an 80 USD!! upcharge PER DAY. There are NO free cabanas &they dominate a ring around the pool and they're always empty so it's a complete waste & just ruin the experience for everyone. is friendly (pool staff are not attentive unless you bribe them and are a larger group.Couples largely go ignored. 5. Room door doesn't fit, can see straight through the side &it's very noisy The good: 1. Classical hotel with large rooms cleaning staff are great. 2. Entertainment staff Katya &David did a great job partying with guests with daily shows. 3. Location steps to 5th street 4. Food is great, staff friendly
2
duygu
27 nov. 2025
·
A séjourné 5 nuits
Terrible experience. We had no hot water—only one day we were actually able to take a proper shower. Every time we asked about it, staff told us it would be fixed “in two hours,” but it never happened. We were never reimbursed, and when we tried to change hotels after the first day, they refused to refund us. It’s insane to expect guests to stay in these conditions. Unfortunately, I strongly advise never booking this hotel.So regret we have to leave without shower can you imagine this is ridiculous!!!!
Terrible experience. We had no hot water—only one day we were actually able to take a proper shower. Every time we asked about it, staff told us it would be fixed “in two hours,” but it never happened. We were never reimbursed, and when we tried to change hotels after the first day, they refused to refund us. It’s insane to expect guests to stay in these conditions. Unfortunately, I strongly advise never booking this hotel.So regret we have to leave without shower can you imagine this is ridiculous!!!!
2
Kraig
18 nov. 2025
·
A séjourné 3 nuits
Never had a hot shower or even a warm shower and one day we couldn't even take a cold shower as the water was down to a trickle.
Never had a hot shower or even a warm shower and one day we couldn't even take a cold shower as the water was down to a trickle.
4
Matthew
18 nov. 2025
·
A séjourné 2 nuits
no hot water for 2.5 days for the entire hotel. crazy.
no hot water for 2.5 days for the entire hotel. crazy.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont spacieuses et confortables avec une belle vue dans de nombreux cas, mais certaines sont démodées ou donnent sur la rue et le bruit de la piscine ; les lits peuvent être assez fermes.
Avis de voyageur à ce sujet
8
Kellie
19 févr. 2026
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A séjourné 8 nuits
The room was spacious and clean, though a little noisy as it faced the road. The staff were friendly and we really enjoyed the selection of restaurants! The pool and pool bar were great!
The room was spacious and clean, though a little noisy as it faced the road. The staff were friendly and we really enjoyed the selection of restaurants! The pool and pool bar were great!
10
Stephanie
29 sept. 2025
·
A séjourné 7 nuits
The resort was wonderful. The suite was spacious, clean, and beautiful. Most of the staff, especially the servers and bartenders, were great. The area felt safe and quiet to walk around.
The resort was wonderful. The suite was spacious, clean, and beautiful. Most of the staff, especially the servers and bartenders, were great. The area felt safe and quiet to walk around.
10
Anthony
7 févr. 2026
·
A séjourné 1 nuit
Great location! Amazing room!
Great location! Amazing room!
8
Tami Rae
28 nov. 2025
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A séjourné 6 nuits
Would stay again but really annoyed by the chair hogs at the pool. Wish they would crack down on them since there aren’t enough chairs when it’s busy. Food was good, rooms are great buy noisy. Beds were very firm but I knew that going in. So convenient to everything and staff is top notch.
Would stay again but really annoyed by the chair hogs at the pool. Wish they would crack down on them since there aren’t enough chairs when it’s busy. Food was good, rooms are great buy noisy. Beds were very firm but I knew that going in. So convenient to everything and staff is top notch.
10
Jennifer Cristin
7 sept. 2025
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A séjourné 3 nuits
Just left Alltra. What a beautiful hotel. I loved all of the architecture and the grounds are very clean. We upgraded to an ocean view with a nice big balcony. The room is really pretty and very clean. The bathroom was very nice and a great shower. Hot and lots of pressure. The foam party was so much fun. The pool was the cleanest pool I’ve ever seen at an all inclusive resort. The service at all restaurants/bars/pool was excellent. The location is perfect. 2 blocks off 5th Avenue. The small beach was nice and cute bar on the beach. We had to search for it at first but once we found it, it was great. Roof top pool also. We didn’t get in. I would definitely recommend this hotel as it is perfect. My only complaint was the guacamole was made with oil. Who puts oil in guacamole?? Apparently people do that in Playa at a few restaurants. We just asked for no oil. Enjoy Alltra
Just left Alltra. What a beautiful hotel. I loved all of the architecture and the grounds are very clean. We upgraded to an ocean view with a nice big balcony. The room is really pretty and very clean. The bathroom was very nice and a great shower. Hot and lots of pressure. The foam party was so much fun. The pool was the cleanest pool I’ve ever seen at an all inclusive resort. The service at all restaurants/bars/pool was excellent. The location is perfect. 2 blocks off 5th Avenue. The small beach was nice and cute bar on the beach. We had to search for it at first but once we found it, it was great. Roof top pool also. We didn’t get in. I would definitely recommend this hotel as it is perfect. My only complaint was the guacamole was made with oil. Who puts oil in guacamole?? Apparently people do that in Playa at a few restaurants. We just asked for no oil. Enjoy Alltra
10
Robert
13 janv. 2026
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A séjourné 7 nuits
Loved this place. The food was absolutely amazing, the staff was terrific, and the rooms and entire property were clean and well maintained.
Loved this place. The food was absolutely amazing, the staff was terrific, and the rooms and entire property were clean and well maintained.
8
Paul Henreid
30 oct. 2025
·
A séjourné 5 nuits
The room was large and clean
The room was large and clean
10
Adriene
17 nov. 2025
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A séjourné 4 nuits
Our room was a little bit dated, pillows were terrible and no replacements available. Everything else was great!
Our room was a little bit dated, pillows were terrible and no replacements available. Everything else was great!
8
Srikanth
5 mai 2025
·
A séjourné 3 nuits
Small but very nice property. Food was amazing. Location unbeatable right at 5th avenue. Beach not great but walk 5 mins towards Hilton and u have a great beach. My room had balcony facing the street and very loud at nights, so tough on sleep. Overall excellent value property.
Small but very nice property. Food was amazing. Location unbeatable right at 5th avenue. Beach not great but walk 5 mins towards Hilton and u have a great beach. My room had balcony facing the street and very loud at nights, so tough on sleep. Overall excellent value property.
10
Danuta
27 nov. 2025
·
A séjourné 10 nuits
Love the room the view was spectacular
Love the room the view was spectacular
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est largement salué comme étant amical, attentionné et serviable, y compris l'équipe d'animation. Quelques clients ont signalé des arguments de vente insistants à l'enregistrement ou de mauvaises réponses en cas de problèmes majeurs.
Avis de voyageur à ce sujet
10
Jason
2 nov. 2025
·
A séjourné 3 nuits
Beautiful property and amazing staff!
Beautiful property and amazing staff!
4
Vernon Dwayne
19 sept. 2025
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A séjourné 5 nuits
First time staying at a Wyndham outside the US. The location was not desirable; it’s in a commercial area. Very loud when we weary trying to enjoy sitting on the balcony and up to after 10pm. We asked for alcohol to be removed from the room prior to arrival by emailing the property and got a confirmation response. We still received alcohol that was stocked in the mini fridge. It happened three times, then after we advised the concierge to stock it with Coke, Sprite & water, we didn’t get any more until we called every day. The main complaint is that we were invited to this “pyramid” scheme to buy into a program. This happened once before at another location. It started when we first checked in. A sit down meeting with whom i presumed was the concierge. He offered a discount on spa treatments, a resort credit etc… he talked us in to meet for breakfast the second day. We did agree, however when we met in the lobby the day after check-in, we cancelled. The harassment began after that. Every time we saw him, he tried to talk us in to going to this program to buy in to. I continued to say NO, but he insisted on approached us every time he saw us, right up to our last day. I would not recommend this hotel (I say that because it did not really meet the criteria for a resort) to anyone. The housekeeping staff were excellent, as well as the one restaurant on site for breakfast, lunch & dinner. I can certainly rate the barista at the coffee shop. Mariana needs recognition she’s great
First time staying at a Wyndham outside the US. The location was not desirable; it’s in a commercial area. Very loud when we weary trying to enjoy sitting on the balcony and up to after 10pm. We asked for alcohol to be removed from the room prior to arrival by emailing the property and got a confirmation response. We still received alcohol that was stocked in the mini fridge. It happened three times, then after we advised the concierge to stock it with Coke, Sprite & water, we didn’t get any more until we called every day. The main complaint is that we were invited to this “pyramid” scheme to buy into a program. This happened once before at another location. It started when we first checked in. A sit down meeting with whom i presumed was the concierge. He offered a discount on spa treatments, a resort credit etc… he talked us in to meet for breakfast the second day. We did agree, however when we met in the lobby the day after check-in, we cancelled. The harassment began after that. Every time we saw him, he tried to talk us in to going to this program to buy in to. I continued to say NO, but he insisted on approached us every time he saw us, right up to our last day. I would not recommend this hotel (I say that because it did not really meet the criteria for a resort) to anyone. The housekeeping staff were excellent, as well as the one restaurant on site for breakfast, lunch & dinner. I can certainly rate the barista at the coffee shop. Mariana needs recognition she’s great
2
Marina Shahedi
20 nov. 2025
·
A séjourné 4 nuits
My stay at this property was unbelievably bad. The hotel had no hot water for our entire stay, meaning we couldn’t take a normal shower or even wash up without getting severe headaches from the freezing water. Hot water is a basic requirement for any hotel, let alone one that advertises itself as a luxury adults-only property. The worst part wasn’t even the lack of hot water — it was the management’s attitude. I dealt with two on-site managers, José and Juan, and both were rude, unprofessional, and completely dismissive. Instead of offering solutions or taking responsibility, they actually made comments like: - “Cold water is good for your skin.” - “You should try showering with cold water! it’s healthier.” - “We’re giving you food and a nice pool, so maybe give us a little slack.” - “We can’t do anything else. You just have to wait.” These were their real responses to a hotel failing to provide basic hygiene necessities. No empathy, no professionalism, and no attempt to offer accommodations or compensation. As if that weren’t enough, the property claims to be adults only, yet the beach area was full of kids every day. It honestly seemed like staff were letting friends and family in through the beach access, completely undermining what guests are paying for. Overall, this was one of the worst and most mismanaged hotel experiences I’ve ever had. No hot water, staff who mock your concerns, false advertising, and zero accountability.
My stay at this property was unbelievably bad. The hotel had no hot water for our entire stay, meaning we couldn’t take a normal shower or even wash up without getting severe headaches from the freezing water. Hot water is a basic requirement for any hotel, let alone one that advertises itself as a luxury adults-only property. The worst part wasn’t even the lack of hot water — it was the management’s attitude. I dealt with two on-site managers, José and Juan, and both were rude, unprofessional, and completely dismissive. Instead of offering solutions or taking responsibility, they actually made comments like: - “Cold water is good for your skin.” - “You should try showering with cold water! it’s healthier.” - “We’re giving you food and a nice pool, so maybe give us a little slack.” - “We can’t do anything else. You just have to wait.” These were their real responses to a hotel failing to provide basic hygiene necessities. No empathy, no professionalism, and no attempt to offer accommodations or compensation. As if that weren’t enough, the property claims to be adults only, yet the beach area was full of kids every day. It honestly seemed like staff were letting friends and family in through the beach access, completely undermining what guests are paying for. Overall, this was one of the worst and most mismanaged hotel experiences I’ve ever had. No hot water, staff who mock your concerns, false advertising, and zero accountability.
6
Heather
27 nov. 2025
·
A séjourné 1 nuit
The parking situation is awful; there is only paid street parking that requires peso coins plugged into a meter. No one could help us get change and the front desk employees awkwardly laughed at me. We spent 3 hours dealing with parking of a 26 hour stay. Then the parking attendant put a boot on our rental even when we had paid! There was zero assistance from the hotel. We booked dinner reservations but they were not recorded at the restaurant.
The parking situation is awful; there is only paid street parking that requires peso coins plugged into a meter. No one could help us get change and the front desk employees awkwardly laughed at me. We spent 3 hours dealing with parking of a 26 hour stay. Then the parking attendant put a boot on our rental even when we had paid! There was zero assistance from the hotel. We booked dinner reservations but they were not recorded at the restaurant.
10
Jerrill
2 janv. 2026
·
A séjourné 1 nuit
Excellent service! Great staff!
Excellent service! Great staff!
8
Aimee Ann
9 août 2025
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A séjourné 4 nuits
The service here is excellent, accommodations are clean and the food was good and fresh. The only thing that soured me was that on arrival regardless how many times I said no, I was kept in an office rather than checked in for additional sales opportunities. Then I was further delayed while i was told my room was ready but needed to be “refreshed”. They waited outside bathroom for me to bring my daughter and myself to yet another desk to try to get me to do timeshare presentation. I had just travelled 8 hours after leaving my home with zero sleep in 36 hours due to the flight time and I was tired and wanted the beach that it was too late to see by the time they were done. This put a damper on the entire stay. Would I return? Probably not, sadly. First impressions are lasting.
The service here is excellent, accommodations are clean and the food was good and fresh. The only thing that soured me was that on arrival regardless how many times I said no, I was kept in an office rather than checked in for additional sales opportunities. Then I was further delayed while i was told my room was ready but needed to be “refreshed”. They waited outside bathroom for me to bring my daughter and myself to yet another desk to try to get me to do timeshare presentation. I had just travelled 8 hours after leaving my home with zero sleep in 36 hours due to the flight time and I was tired and wanted the beach that it was too late to see by the time they were done. This put a damper on the entire stay. Would I return? Probably not, sadly. First impressions are lasting.
10
Patricia Barron
17 sept. 2025
·
A séjourné 5 nuits
This is are 7th time staying there. Jorge, and the other Jorge, Jesus, Jose, Pablo, Jaime and Mauricio AMAZING!! The staff is always cleaning and rooms are nice and clean. Will be back soon!
This is are 7th time staying there. Jorge, and the other Jorge, Jesus, Jose, Pablo, Jaime and Mauricio AMAZING!! The staff is always cleaning and rooms are nice and clean. Will be back soon!
10
Jason Clark
13 nov. 2025
·
A séjourné 7 nuits
The staff are super well trained to help in any way and always greet you with their hand on their heart and a friendly smile. Also the food was very good.
The staff are super well trained to help in any way and always greet you with their hand on their heart and a friendly smile. Also the food was very good.
10
Resha
14 sept. 2025
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A séjourné 2 nuits
It was a beautiful and relaxing resort. Every one is so friendly and professional especially Alan. He helped us with checking in and was always around to help with any questions.
It was a beautiful and relaxing resort. Every one is so friendly and professional especially Alan. He helped us with checking in and was always around to help with any questions.
2
Terrence
24 nov. 2025
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A séjourné 4 nuits
I rarely leave negative reviews, but my stay at Wyndham Alltra Playa del Carmen was so disappointing that I feel other travelers should know what to expect. The property is beautiful and most of the staff were friendly, but the service failures were unacceptable, especially for a resort at this price point. 1. No Hot Water for 3 Days For THREE days straight, my room had no hot water. I had to take cold showers in the morning and at night, despite reporting the problem multiple times. Nothing was resolved, and I was never offered another room or any compensation for the inconvenience. 2. Lost Money in the On-Site ATM I used the resort’s ATM and it took my money without dispensing cash. I reported it immediately, and the staff told me to send an email with the details. I did that right away — and never heard back from anyone. No follow-up, no update, nothing. 3. Black Wristband Confusion At check-in, I was given a black wristband, and not a single employee could explain what it meant. Every person I asked gave a different or vague answer. It made the whole experience feel disorganized and unprofessional. Between the cold showers, the unreturned money, and the lack of communication, this was easily one of my most frustrating hotel experiences in years. Wyndham is supposed to stand for quality, but this stay fell far below that standard. I hope the property improves its customer service, maintenance issues, and overall communication.
I rarely leave negative reviews, but my stay at Wyndham Alltra Playa del Carmen was so disappointing that I feel other travelers should know what to expect. The property is beautiful and most of the staff were friendly, but the service failures were unacceptable, especially for a resort at this price point. 1. No Hot Water for 3 Days For THREE days straight, my room had no hot water. I had to take cold showers in the morning and at night, despite reporting the problem multiple times. Nothing was resolved, and I was never offered another room or any compensation for the inconvenience. 2. Lost Money in the On-Site ATM I used the resort’s ATM and it took my money without dispensing cash. I reported it immediately, and the staff told me to send an email with the details. I did that right away — and never heard back from anyone. No follow-up, no update, nothing. 3. Black Wristband Confusion At check-in, I was given a black wristband, and not a single employee could explain what it meant. Every person I asked gave a different or vague answer. It made the whole experience feel disorganized and unprofessional. Between the cold showers, the unreturned money, and the lack of communication, this was easily one of my most frustrating hotel experiences in years. Wyndham is supposed to stand for quality, but this stay fell far below that standard. I hope the property improves its customer service, maintenance issues, and overall communication.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Emplacement central à quelques pas de la Quinta Avenida pour les boutiques, la restauration et la vie nocturne ; beaucoup se sont sentis en sécurité en se promenant. Le front de mer immédiat est limité et rocheux par rapport aux portions voisines.
Avis de voyageur à ce sujet
10
Mark
17 avr. 2025
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A séjourné 2 nuits
Great location. Right next to 5th Avenue. And it’s the first stop back from any Xcaret tours.
Great location. Right next to 5th Avenue. And it’s the first stop back from any Xcaret tours.
10
DENISSE
1 déc. 2025
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A séjourné 4 nuits
I had a great experience from checking in, staff, clean room, views, bars, pools, food, safety, location.
I had a great experience from checking in, staff, clean room, views, bars, pools, food, safety, location.
10
Javier
19 nov. 2025
·
A séjourné 1 nuit
Great locations steps from Quinta Avenida. Friendliest staff! Great food options!! Overall will definitely come back!
Great locations steps from Quinta Avenida. Friendliest staff! Great food options!! Overall will definitely come back!
10
Sven
9 oct. 2025
·
A séjourné 3 nuits
Mooie locatie, vriendelijke bediening, goede kwaliteit van het eten en drankjes. Alleen jammer dat het strand aan het hotel zelf erg klein en minder goed gelegen is. Je kan wel naar het strand bij de nabijgelegen hotels die wel mooie stranden hebben, maar dan kan je natuurlijk niet genieten van de barservice.
Mooie locatie, vriendelijke bediening, goede kwaliteit van het eten en drankjes. Alleen jammer dat het strand aan het hotel zelf erg klein en minder goed gelegen is. Je kan wel naar het strand bij de nabijgelegen hotels die wel mooie stranden hebben, maar dan kan je natuurlijk niet genieten van de barservice.
10
Gzime
31 août 2025
·
A séjourné 5 nuits
Great location
Great location
8
Srikanth
5 mai 2025
·
A séjourné 3 nuits
Small but very nice property. Food was amazing. Location unbeatable right at 5th avenue. Beach not great but walk 5 mins towards Hilton and u have a great beach. My room had balcony facing the street and very loud at nights, so tough on sleep. Overall excellent value property.
Small but very nice property. Food was amazing. Location unbeatable right at 5th avenue. Beach not great but walk 5 mins towards Hilton and u have a great beach. My room had balcony facing the street and very loud at nights, so tough on sleep. Overall excellent value property.
10
Teniqua
2 nov. 2025
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A séjourné 3 nuits
Second stay this year, and although there were some differences from July to October, the overall experince was still great. Clean and spacious rooms. Great location and food options. Staff is the best!
Second stay this year, and although there were some differences from July to October, the overall experince was still great. Clean and spacious rooms. Great location and food options. Staff is the best!
10
Oliver Smith
7 oct. 2025
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A séjourné 4 nuits
I loved this property because it was in the heart of Playa Del Carmen. Amazing resort, very clean, 10/10 staff, and location was perfect. Nice big rooms, new sliding glass doors (made the room quiet), and property felt well maintained. The staff were the stars of the show for sure!
I loved this property because it was in the heart of Playa Del Carmen. Amazing resort, very clean, 10/10 staff, and location was perfect. Nice big rooms, new sliding glass doors (made the room quiet), and property felt well maintained. The staff were the stars of the show for sure!
10
Dawn
20 nov. 2025
·
A séjourné 5 nuits
Excellent location excellent staff can't wait to come backlivedevery moment
Excellent location excellent staff can't wait to come backlivedevery moment
10
Oscar
23 août 2025
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A séjourné 3 nuits
The property proximity is close to many shops, restaurants and night life. Very clean place where staff take pride in the cleanliness of hotel and great guest customer service.
The property proximity is close to many shops, restaurants and night life. Very clean place where staff take pride in the cleanliness of hotel and great guest customer service.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La nourriture est souvent très bien notée dans les buffets et les restaurants à la carte (notamment italien et mexicain). Les inconvénients incluent la nécessité de réserver pour le dîner, des heures limitées, certains suppléments et une qualité des boissons variable.
Avis de voyageur à ce sujet
10
Sian
5 févr. 2026
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A séjourné 5 nuits
Faultless hotel, amazing food with great variety of choices, excellent staff, room was spotless.
Faultless hotel, amazing food with great variety of choices, excellent staff, room was spotless.
8
Jacob
31 juil. 2025
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A séjourné 4 nuits
We have stayed here several times. We love the location and the smaller size of the resort. Food is good for the most part. The Italian restaurant is our favorite. Their coffee bar taste like Starbucks and all the staff is very nice. We didn’t like the new $10 room service fee or the no alcohol until 11am.
We have stayed here several times. We love the location and the smaller size of the resort. Food is good for the most part. The Italian restaurant is our favorite. Their coffee bar taste like Starbucks and all the staff is very nice. We didn’t like the new $10 room service fee or the no alcohol until 11am.
10
Rakesh
31 déc. 2025
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A séjourné 4 nuits
Exceptional service. Open-air layout of the hotel. Dining options great.
Exceptional service. Open-air layout of the hotel. Dining options great.
4
Juhee
24 oct. 2025
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A séjourné 4 nuits
Disappointing experience for an adults-only all-inclusive. The bars don’t open until 11 a.m., and all restaurants close by 10 p.m. Although the snack bar is advertised as open until 11–11:30 p.m., there was no food or beverages available when we went. The hotel itself feels dated, and we had to switch rooms because the electricity wasn’t working in ours. There’s no real beach access, and activities are very limited. Unfortunately, I wouldn’t return to this resort.
Disappointing experience for an adults-only all-inclusive. The bars don’t open until 11 a.m., and all restaurants close by 10 p.m. Although the snack bar is advertised as open until 11–11:30 p.m., there was no food or beverages available when we went. The hotel itself feels dated, and we had to switch rooms because the electricity wasn’t working in ours. There’s no real beach access, and activities are very limited. Unfortunately, I wouldn’t return to this resort.
8
Elizabeth
12 nov. 2025
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A séjourné 4 nuits
The resort was beautiful, very clean, and the staff were amazingly kind and helpful. We were greeted with drinks and a "welcome home" upon check-in. There are plenty of options for food, seriously if you're hungry while there, it's your own fault. If you're a big drinker, bars are only open starting at 10 am and close at 11 pm each night. They have nightly entertainment at 8 pm, and there are plenty of other activities scheduled throughout the day. The rooms were clean and spacious, but echo badly due to the long hallways outside and the tall ceilings in the room. Bring ear plugs, or you'll be awakened several times at night with people closing doors or carts/luggage rolling down the hall. I will say the pictures of beach are very misleading. It is a VERY small swath of beach and it is right next to the ferry/pier to Cozumel so the water is muddy/rocky and not very good for swimming. If you're looking for a hotel with a great beach, this is not the one for you. The main pool is amazing though, and there's a smaller pool up on the 3rd floor if you'd prefer a quieter location. Pool towels open at 7:30 am and if you want a chair with a shade or one under an umbrella, you better be up early to claim your spot. The pool cabanas are not free at the pool or the beach, so prepare to pay if you want one of those. Lastly, bring cash for tips.
The resort was beautiful, very clean, and the staff were amazingly kind and helpful. We were greeted with drinks and a "welcome home" upon check-in. There are plenty of options for food, seriously if you're hungry while there, it's your own fault. If you're a big drinker, bars are only open starting at 10 am and close at 11 pm each night. They have nightly entertainment at 8 pm, and there are plenty of other activities scheduled throughout the day. The rooms were clean and spacious, but echo badly due to the long hallways outside and the tall ceilings in the room. Bring ear plugs, or you'll be awakened several times at night with people closing doors or carts/luggage rolling down the hall. I will say the pictures of beach are very misleading. It is a VERY small swath of beach and it is right next to the ferry/pier to Cozumel so the water is muddy/rocky and not very good for swimming. If you're looking for a hotel with a great beach, this is not the one for you. The main pool is amazing though, and there's a smaller pool up on the 3rd floor if you'd prefer a quieter location. Pool towels open at 7:30 am and if you want a chair with a shade or one under an umbrella, you better be up early to claim your spot. The pool cabanas are not free at the pool or the beach, so prepare to pay if you want one of those. Lastly, bring cash for tips.
10
Eva
8 déc. 2025
·
A séjourné 16 nuits
The food and the restaurants really stood out. Also clean room and the staff.
The food and the restaurants really stood out. Also clean room and the staff.
8
Barbara
15 août 2025
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A séjourné 5 nuits
I have been to all inclusive resorts in St. Lucia and Punta. We came to Playa Del Carmen with my first opportunity to walk off a resort and go into town. These were MY opinions. PROS: This was a smaller resort. There was no grand entry or big stage entertainment but we were pleasantly surprised by less chaos and there was still entertainment. Lounge chairs were always available for the pool areas. The room and building were clean, up-to-date and impressive. Our room was an oceanfront with a hammock which was relaxing. We loved the food in the buffet as we felt it was more authentic than other resorts we had been too. The steakhouse was our second favorite. We walked 5th Avenue a couple nights and also walked to the ferry to snorkel in Cozumel. I suggest doing it on your own and not through an excursion on the resort. We did both and while Cozumel was sketchy at first as we picked the first counter off the ferry, it was cheaper, authentic and they took pictures for $60 vs. $120. Plus the snorkeling is the best in Cozumel. CONS: Did not like the Mexican restaurant. ALL drinks are made out of a drink mix which was so disappointing given the abundance of fruit available. My favorite drink is a pina colada and I was so disappointed to not have fresh pineapple juice and coconut cream mixes. My husband likes strawberry mojitos which only had strawberry syrup--no fresh strawberries. Summer seems to be sea weed season. Pool beds need to be rented.
I have been to all inclusive resorts in St. Lucia and Punta. We came to Playa Del Carmen with my first opportunity to walk off a resort and go into town. These were MY opinions. PROS: This was a smaller resort. There was no grand entry or big stage entertainment but we were pleasantly surprised by less chaos and there was still entertainment. Lounge chairs were always available for the pool areas. The room and building were clean, up-to-date and impressive. Our room was an oceanfront with a hammock which was relaxing. We loved the food in the buffet as we felt it was more authentic than other resorts we had been too. The steakhouse was our second favorite. We walked 5th Avenue a couple nights and also walked to the ferry to snorkel in Cozumel. I suggest doing it on your own and not through an excursion on the resort. We did both and while Cozumel was sketchy at first as we picked the first counter off the ferry, it was cheaper, authentic and they took pictures for $60 vs. $120. Plus the snorkeling is the best in Cozumel. CONS: Did not like the Mexican restaurant. ALL drinks are made out of a drink mix which was so disappointing given the abundance of fruit available. My favorite drink is a pina colada and I was so disappointed to not have fresh pineapple juice and coconut cream mixes. My husband likes strawberry mojitos which only had strawberry syrup--no fresh strawberries. Summer seems to be sea weed season. Pool beds need to be rented.
4
Will
25 nov. 2025
·
A séjourné 7 nuits
Not a 5 star hotel for these reasons: 1. There was no hot water! 7 days & it came back for an aft then gone again. Based on other reviews it was gone for weeks which is ridiculous. 2.made smart TV dumb.(no apps, no HDMI, no casting ability just sat tv) 3.Pictures show the hotel from yrs ago, the beach is gone. They have a tiny fraction of what's left of the public beach that runs up to the north edge of the hotel, but it's so small it's very busy and it was covered in seaweed. 4. All inclusive isn't as inclusive as you'd think. The drinks were terrible. They hide basement quality liquor with juice &makes every cocktail a slushy. Tequila was undrinkable in shot form. Even El jimador/1800 is an upcharge. The restaurants only open at 6-10pm and require reservations only made at one desk in lobby from 9-5pm. No walk-ins even when theyr empty. At least offer lunch times! Cabanas are an 80 USD!! upcharge PER DAY. There are NO free cabanas &they dominate a ring around the pool and they're always empty so it's a complete waste & just ruin the experience for everyone. is friendly (pool staff are not attentive unless you bribe them and are a larger group.Couples largely go ignored. 5. Room door doesn't fit, can see straight through the side &it's very noisy The good: 1. Classical hotel with large rooms cleaning staff are great. 2. Entertainment staff Katya &David did a great job partying with guests with daily shows. 3. Location steps to 5th street 4. Food is great, staff friendly
Not a 5 star hotel for these reasons: 1. There was no hot water! 7 days & it came back for an aft then gone again. Based on other reviews it was gone for weeks which is ridiculous. 2.made smart TV dumb.(no apps, no HDMI, no casting ability just sat tv) 3.Pictures show the hotel from yrs ago, the beach is gone. They have a tiny fraction of what's left of the public beach that runs up to the north edge of the hotel, but it's so small it's very busy and it was covered in seaweed. 4. All inclusive isn't as inclusive as you'd think. The drinks were terrible. They hide basement quality liquor with juice &makes every cocktail a slushy. Tequila was undrinkable in shot form. Even El jimador/1800 is an upcharge. The restaurants only open at 6-10pm and require reservations only made at one desk in lobby from 9-5pm. No walk-ins even when theyr empty. At least offer lunch times! Cabanas are an 80 USD!! upcharge PER DAY. There are NO free cabanas &they dominate a ring around the pool and they're always empty so it's a complete waste & just ruin the experience for everyone. is friendly (pool staff are not attentive unless you bribe them and are a larger group.Couples largely go ignored. 5. Room door doesn't fit, can see straight through the side &it's very noisy The good: 1. Classical hotel with large rooms cleaning staff are great. 2. Entertainment staff Katya &David did a great job partying with guests with daily shows. 3. Location steps to 5th street 4. Food is great, staff friendly
8
Richard
1 août 2025
·
A séjourné 7 nuits
The pool facilities were excellent and the waiters and staff were great. Only disappointed with the restaurants, especially Zappe the Mexican restaurant, the food was very bland and mediocre. Also the other restaurants were closed a lot
The pool facilities were excellent and the waiters and staff were great. Only disappointed with the restaurants, especially Zappe the Mexican restaurant, the food was very bland and mediocre. Also the other restaurants were closed a lot
10
David Christopher
24 oct. 2025
·
A séjourné 7 nuits
The staff very friendly. The breakfast buffet was good, the a la carte restaurant were outstanding. Pool was nice and washrooms were clean.
The staff very friendly. The breakfast buffet was good, the a la carte restaurant were outstanding. Pool was nice and washrooms were clean.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Francis
6 avr. 2026
·
A séjourné 5 nuits
Il y a de l’eau chaude, faut juste etre patient avant qu’elle arrive.
Il y a de l’eau chaude, faut juste etre patient avant qu’elle arrive.
10
Michael
31 mars 2026
·
A séjourné 2 nuits
Si
Si
10
Stella Fenohasina
20 févr. 2026
·
A séjourné 3 nuits
Un all-inclusive calme pour se relaxer. Endroit propre et le personnel est courtois. Pas beaucoup d’ambiance à mon goût pour un « adult only ». Pas beaucoup de choix pour le buffet mais par contre on ne manque de rien. Et ça reste un 5 étoiles. Et j’ai vraiment adoré mon séjour.
Un all-inclusive calme pour se relaxer. Endroit propre et le personnel est courtois. Pas beaucoup d’ambiance à mon goût pour un « adult only ». Pas beaucoup de choix pour le buffet mais par contre on ne manque de rien. Et ça reste un 5 étoiles. Et j’ai vraiment adoré mon séjour.
10
Shany
31 janv. 2026
·
A séjourné 7 nuits
Personnel très gentil toujours a l'écoute et sers des drinks partout a la piscine, resto, plage etc .. Chambre très propre, tranquille toujours de l'eau en bouteille disponible dans le frigo de la chambre
Personnel très gentil toujours a l'écoute et sers des drinks partout a la piscine, resto, plage etc .. Chambre très propre, tranquille toujours de l'eau en bouteille disponible dans le frigo de la chambre
6
Morgane
19 janv. 2026
·
A séjourné 4 nuits
L'hôtel est idéalement situé en plein centre de Playa Del Carmen. Il est proche de toutes les commodités et c'est un vrai plus. Cependant, attention lors de la réservation de votre chambre. Nous avions pris une suite junior et nous nous sommes retrouvés au rez de chaussée du côté de la piscine principale. Il y a beaucoup d'animations la journée et en soirée et les chambres ne sont pas bien insonorisées. C'était donc très bruyant. Si vous souhaitez un hôtel au calme je ne vous le recommande pas. Le personnel est cependant, très agréable et à l'écoute. N'oubliez pas que vous êtes dans un hôtel all inclusive donc les boissons et repas ne sont pas de grande qualité.
L'hôtel est idéalement situé en plein centre de Playa Del Carmen. Il est proche de toutes les commodités et c'est un vrai plus. Cependant, attention lors de la réservation de votre chambre. Nous avions pris une suite junior et nous nous sommes retrouvés au rez de chaussée du côté de la piscine principale. Il y a beaucoup d'animations la journée et en soirée et les chambres ne sont pas bien insonorisées. C'était donc très bruyant. Si vous souhaitez un hôtel au calme je ne vous le recommande pas. Le personnel est cependant, très agréable et à l'écoute. N'oubliez pas que vous êtes dans un hôtel all inclusive donc les boissons et repas ne sont pas de grande qualité.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:59
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Vous envisagez cet hôtel pour votre voyage à Playa del Carmen ?
Quel est habituellement le tarif des chambres au Wyndham Alltra Playa del Carmen Adults Only All Inclusive à Playa del Carmen ?
Au cours des 60 à 90 prochains jours, le tarif des chambres au Wyndham Alltra Playa del Carmen Adults Only All Inclusive à Playa del Carmen se situe généralement autour de 289 $US par nuit pour deux personnes, allant de 165 $US à 363 $US aux périodes de forte affluence.
Quel est le meilleur moment pour visiter le Wyndham Alltra Playa del Carmen Adults Only All Inclusive pour éviter la foule ?
La période la moins fréquentée au Wyndham Alltra Playa del Carmen Adults Only All Inclusive à Playa del Carmen est septembre, tandis que décembre connaît la plus forte demande. Prévoyez de voyager au début de l'automne si vous préférez des plages plus calmes et des files d'attente plus courtes.
Quel mois offre les tarifs les plus bas au Wyndham Alltra Playa del Carmen Adults Only All Inclusive ?
Octobre est le mois le moins cher pour séjourner au Wyndham Alltra Playa del Carmen Adults Only All Inclusive, avec un prix moyen d'environ 200 $US par nuit ; février est le mois le plus cher, à 344 $US. Les tarifs plus bas en octobre sont maintenus même si septembre est le mois le moins fréquenté.
Qu’y a-t-il près du Wyndham Alltra Playa del Carmen Adults Only All Inclusive et quel type de séjour propose-t-il ?
Le Wyndham Alltra Playa del Carmen Adults Only All Inclusive à Playa del Carmen est situé à proximité de la plage de Mamitas, de la Quinta Avenida et du musée 3D des merveilles, ce qui permet de facilement combiner farniente, shopping et visites. L'établissement convient parfaitement aux couples et aux familles à la recherche de vacances à la plage et en ville axées sur la détente et le romantisme.
Comment les tarifs de cet hôtel se comparent-ils à ceux des autres hôtels de Playa del Carmen ?
Le Wyndham Alltra Playa del Carmen Adults Only All Inclusive est moins cher que 10 hôtels comparables sur 17 à Playa del Carmen, avec une médiane typique de 219 $US par nuit contre environ 300 $US pour les établissements similaires.
Comment le prix par nuit à Wyndham Alltra Playa del Carmen Adults Only All Inclusive, à Playa del Carmen se situe-t-il par rapport aux dernières semaines ?
Le prix actuel de Wyndham Alltra Playa del Carmen Adults Only All Inclusive, à Playa del Carmen est de 171 $US par nuit pour 2 voyageurs, ce qui est bas pour cet hôtel : environ 15 % de moins que sa moyenne de 202 $US enregistrée au cours des 60 derniers jours. La plupart des nuits pendant cette période se situaient entre 174 $US et 236 $US.
Prix pour les dates à venir
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
décembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-11-02: 180.77531332077027USD
- 2026-11-03: 168.60029926574708USD
- 2026-11-04: 168.60029926574708USD
- 2026-11-05: 168.60029926574708USD
- 2026-11-06: 170.01347328437805USD
- 2026-11-07: 170.01347328437805USD
- 2026-11-08: 168.76257427207946USD
- 2026-11-09: 170.01347328437805USD
- 2026-11-10: 170.26589348258972USD
- 2026-11-11: 181.98394876991273USD
- 2026-11-12: 169.19028153121948USD
- 2026-11-13: 182.04436431999207USD
- 2026-11-14: 172.94724761489869USD
- 2026-11-15: 172.34217USD
- 2026-11-16: 169.88014241523743USD
- 2026-11-17: 164.9031852179718USD
- 2026-11-18: 169.88014241523743USD
- 2026-11-19: 168.60029926574708USD
- 2026-11-20: 177.85533654945374USD
- 2026-11-21: 164.9031852179718USD
- 2026-11-22: 177.85533654945374USD
- 2026-11-23: 177.85533654945374USD
- 2026-11-24: 177.85533654945374USD
- 2026-11-25: 177.85533654945374USD
- 2026-11-26: 141.9345523423004USD
- 2026-11-27: 168.60029926574708USD
- 2026-11-28: 168.60029926574708USD
- 2026-11-29: 168.60029926574708USD
- 2026-11-30: 164.9031852179718USD
- 2026-12-01: 169.88014241523743USD
- 2026-12-02: 168.69216915252684USD
- 2026-12-03: 169.88014241523743USD
- 2026-12-04: 169.19028153121948USD
- 2026-12-05: 177.85533654945374USD
- 2026-12-06: 177.85533654945374USD
- 2026-12-07: 177.85533654945374USD
- 2026-12-08: 177.85533654945374USD
- 2026-12-09: 169.88014241523743USD
- 2026-12-10: 169.88014241523743USD
- 2026-12-11: 164.9031852179718USD
- 2026-12-12: 169.88014241523743USD
- 2026-12-13: 169.88014241523743USD
- 2026-12-14: 169.88014241523743USD
- 2026-12-15: 169.98174572868348USD
- 2026-12-16: 169.88014241523743USD
- 2026-12-17: 164.9031852179718USD
- 2026-12-18: 177.85533654945374USD
- 2026-12-19: 163.5625166899109USD
- 2026-12-20: 176.85615761169433USD
- 2026-12-21: 300.42337523483275USD
- 2026-12-22: 301.87447546508787USD
- 2026-12-23: 301.87447546508787USD
- 2026-12-24: 375.7954453390503USD
- 2026-12-25: 375.7954453390503USD
- 2026-12-26: 375.7954453390503USD
- 2026-12-27: 375.7954453390503USD
- 2026-12-28: 375.7954453390503USD
- 2026-12-29: 454.3105242947388USD
- 2026-12-30: 456.4687494342041USD
- 2026-12-31: 457.1701708969116USD
- 2027-01-01: 376.8135276159668USD
- 2027-01-02: 305.8712253684998USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité, une trousse de secours et un éclairage extérieur
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Piscine accessible de 08 h 00 à 20 h 00.
- Les enfants de moins de 18 ans ne sont pas admis dans cet hébergement réservé aux adultes.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
Informations sur l'établissement
Numéro d'enregistrement de l'établissement 008-007-006750/2025
Équipements populaires
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Organisation d'excursions
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Ménage
Salle de banquet
Service de change
Coffre-fort
Distributeur automatique de billets
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Activités
Piscine
Plage privée
Plage (à proximité)
Piscine extérieure
Musique live
Evening Entertainment
Mobilier d'extérieur
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Salon de bronzage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Bar de la piscine
Réservé aux adultes
Beach Sun Loungers
Snack Bar/Deli
Parking
Navette aéroport
Connexion Internet
Wi-fi gratuit