North Lakes Hotel and Spa
US$179
/ night
Avg. for September
Select dates to see prices and availability
US$179
/ night
Avg. for September
Monthly average prices
Nightly prices at North Lakes Hotel and Spa average US$139 in the cheapest month (November) and US$192 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$182 |
| February | US$159 |
| March | US$148 |
| April | US$169 |
| May | US$186 |
| June | US$180 |
| July | US$192 |
| August | US$181 |
| September | US$179 |
| October | US$163 |
| November | US$139 |
| December | US$153 |
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Sept · US$179
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Most expensive: July (~US$192)
Cheapest: November (~US$139)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a hot tub. This hotel also features complimentary wi...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Business amenities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Penrith? This hotel has 732 square feet (68 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 84 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Location
Located in Penrith, North Lakes Hotel And Spa is within a 5-minute drive of Rheged and Brougham Castle. This spa hotel is 1.8 mi (2.9 km) from Penrith Castle and 4.6 mi (7.4 km) from Lowther Castle and Gardens.
What's nearby
Eden Valley(0.1 Miles)
Penrith Castle(0.5 Miles)
Penrith Leisure Centre(0.6 Miles)
St Andrew's Church(0.8 Miles)
Penrith & Eden Museum(0.9 Miles)
Crafty Monkeys(0.9 Miles)
Rheged(1.3 Miles)
The Eden Millennium Monument(1.4 Miles)
Mayburgh Henge(1.5 Miles)
Brougham Hall(1.7 Miles)
Brougham Castle(2.2 Miles)
Dalemain Country Park(2.8 Miles)
Dalemain(2.9 Miles)
Lowther Castle and Gardens(4.6 Miles)
Lowther Park(4.8 Miles)
Carlisle (CAX)(26.1 Miles)
Newcastle Intl. Airport (NCL)(76.1 Miles)
Parking
Restaurant
Swimming pool
Business centre
Room service
Dry cleaning
Location
Ullswater Road, Eden District, England, United Kingdom
Eden Valley (0.1 Miles)
Penrith Castle (0.5 Miles)
Penrith Leisure Centre (0.6 Miles)
St Andrew's Church (0.8 Miles)
Penrith & Eden Museum (0.9 Miles)
Crafty Monkeys (0.9 Miles)
Guest reviews
8.5
Fabulous
Based on 1,201 verified reviews
Who stays here?
Business
19%
Couple
41%
Family
32%
Group
4%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At North Lakes Hotel and Spa, guests consistently praise the friendly staff, comfortable rooms, and popular spa and pool, while noting recurring extra charges for leisure access on third party bookings, warm rooms without air conditioning, and occasional housekeeping lapses.
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What guests think
At North Lakes Hotel and Spa, guests consistently praise the friendly staff, comfortable rooms, and popular spa and pool, while noting recurring extra charges for leisure access on third party bookings, warm rooms without air conditioning, and occasional housekeeping lapses.
The location is convenient for the M6, A66 and Penrith town and works well as a stopover for exploring the Lakes, though the immediate setting is plain and some guests noticed traffic noise. Food and breakfast are widely enjoyed, but prices feel high to some, service can be slow, and booking times for meals or breakfast are occasionally required. Expect a comfortable, well equipped stay with standout leisure facilities but check any access fees.
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AI-generated summary based on recent guest reviews
Facilities
Spa, pool and gym are well liked and kept in good order. Many reviews note an extra charge for access on third party bookings, facilities can get busy at times, and parking is easy.
Related guest reviews
2
Phil
18 Jul 2025
·
Stayed 1 night
Far from a 4star experience - we had a suite and it was in a very poor state of repair/cleanliness. Very poor decorating which looks like a child had done the work - paint on the curtains. After booking a suite in a Hotel with pool and Spa we would of needed to pay £30 extra to access the pool.
Far from a 4star experience - we had a suite and it was in a very poor state of repair/cleanliness. Very poor decorating which looks like a child had done the work - paint on the curtains. After booking a suite in a Hotel with pool and Spa we would of needed to pay £30 extra to access the pool.
6
John
30 Jun 2025
·
Stayed 2 nights
Overpriced. We paid £360 for 2 nights with breakfast. On arrival we had to pay a further £30.00 to use the pool area. This being an extea charge for not booking direct. So £390 in all. Our room wasn't made up on the 2nd day until gone 3pm. Used cups not, cleaned, removed or replaced. Water stains from cups not cleaned. Hardly any wardrobe hanging space. Other than that the hotel is fine, but needs better standards in respect of room cleaning. We won't use this chain again due to the additional charging to use facilities which really should be included, given the price we had already paid. Extortionate
Overpriced. We paid £360 for 2 nights with breakfast. On arrival we had to pay a further £30.00 to use the pool area. This being an extea charge for not booking direct. So £390 in all. Our room wasn't made up on the 2nd day until gone 3pm. Used cups not, cleaned, removed or replaced. Water stains from cups not cleaned. Hardly any wardrobe hanging space. Other than that the hotel is fine, but needs better standards in respect of room cleaning. We won't use this chain again due to the additional charging to use facilities which really should be included, given the price we had already paid. Extortionate
10
Neil
24 Feb 2025
·
Stayed 1 night
We love this hotel, the decor is brilliant and very fitting for the Lake District. Pool and gym are great. But you have to pay £15 if you don’t book direct. EV charging. Lovely bar and restaurant
We love this hotel, the decor is brilliant and very fitting for the Lake District. Pool and gym are great. But you have to pay £15 if you don’t book direct. EV charging. Lovely bar and restaurant
8
V
11 Oct 2025
·
Stayed 1 night
Super comfy room and staff were great. Food in the restaurant was priced high and the quality fell below expectations for the cost. Gym is small but well equipped and the spa and pool area looked really nice and clean. It seemed like the heating was on in the hotel and it was far too warm. Great easy parking on site.
Super comfy room and staff were great. Food in the restaurant was priced high and the quality fell below expectations for the cost. Gym is small but well equipped and the spa and pool area looked really nice and clean. It seemed like the heating was on in the hotel and it was far too warm. Great easy parking on site.
10
Marilyn
28 Apr 2025
·
Stayed 1 night
Very friendly staff, great service in restaurant, and great facilities.
Very friendly staff, great service in restaurant, and great facilities.
8
Zoe
29 Jun 2025
·
Stayed 1 night
We had amazing check in service when we arrived. Great explanation on how to get water and milk. Nice touches in the room. Very clean and tidy. Flannel provided. Spa product's and the cutest sheep cups. Dressing gown and slippers. Thoroughly enjoyed and would return. Only downside for me was the extra charge to use the swimming pool.
We had amazing check in service when we arrived. Great explanation on how to get water and milk. Nice touches in the room. Very clean and tidy. Flannel provided. Spa product's and the cutest sheep cups. Dressing gown and slippers. Thoroughly enjoyed and would return. Only downside for me was the extra charge to use the swimming pool.
10
laura
18 Feb 2024
·
Stayed 1 night
The rooms were lush and the size of the bed was amazing. The food in the restaurant was amazing, one of the best meals we have had in a long time. The only comment i would make was that even though the spa was lovely, it was a bit busy for the size of it.
The rooms were lush and the size of the bed was amazing. The food in the restaurant was amazing, one of the best meals we have had in a long time. The only comment i would make was that even though the spa was lovely, it was a bit busy for the size of it.
2
Amanda
22 Oct 2024
·
Stayed 1 night
The foyer was pleasant and staff throughout did their best to accommodate. However our room was dirty and the decor in no way reflected the pictures on the website. The general standard was very poor- cups were unclean, the shower should significant signs of mould in the tiles, floor and around the shower head. The pillows were lumpy and stained. I requested a move and all that was available was damp, cold and musty. The carpet in the replacement room was worn and had large fold that could have been a trip hazard. The Spa could hardly be referred to as such- it was a swimming pool with a jacuzzi at the side and to use the facility there was an additional charge. Children were having official swimming lessons making it overcrowded. The only real adult time was either dinner time in the evening or early morning. Our food was average at best! It took 45 minutes to arrive and my Parmesan and Truffle oil pasta has no Parmesan! Throughout the hotel I noticed worn carpets and scuffed doors and skirting boards. While based on website photos some f the hotel must have had an upgrade but they clearly give poorer rooms to those not booking directly.
The foyer was pleasant and staff throughout did their best to accommodate. However our room was dirty and the decor in no way reflected the pictures on the website. The general standard was very poor- cups were unclean, the shower should significant signs of mould in the tiles, floor and around the shower head. The pillows were lumpy and stained. I requested a move and all that was available was damp, cold and musty. The carpet in the replacement room was worn and had large fold that could have been a trip hazard. The Spa could hardly be referred to as such- it was a swimming pool with a jacuzzi at the side and to use the facility there was an additional charge. Children were having official swimming lessons making it overcrowded. The only real adult time was either dinner time in the evening or early morning. Our food was average at best! It took 45 minutes to arrive and my Parmesan and Truffle oil pasta has no Parmesan! Throughout the hotel I noticed worn carpets and scuffed doors and skirting boards. While based on website photos some f the hotel must have had an upgrade but they clearly give poorer rooms to those not booking directly.
8
Graham
14 Oct 2024
·
Stayed 1 night
Excellent hotel that we enjoyed, HOWEVER we we informed after booking that there is a £15 per person fee to use the pool and spa for those who book through Expedia/Hotels.com....... A fee is mentioned in the hotel description if you go and read through the info, but the value of the fee is not mentioned. So whilst i actually booked thia hotel specific for the pool and spa, we did not use either. The actual fee need to be mentioned in the hotel details on their listing. In future if we use this hotel again, which we might because it was very nice, we will book direct as the spa fee only applies to third party bookings.
Excellent hotel that we enjoyed, HOWEVER we we informed after booking that there is a £15 per person fee to use the pool and spa for those who book through Expedia/Hotels.com....... A fee is mentioned in the hotel description if you go and read through the info, but the value of the fee is not mentioned. So whilst i actually booked thia hotel specific for the pool and spa, we did not use either. The actual fee need to be mentioned in the hotel details on their listing. In future if we use this hotel again, which we might because it was very nice, we will book direct as the spa fee only applies to third party bookings.
8
Lara
15 Oct 2025
·
Stayed 1 night
Superior room was lovely. Very spacious and clean with a little living area, including: sofa and coffee table, fridge, radio, coffee machine etc. was on ground floor, which was great, but near housekeeping, which was extremely noisy between 9an till 4 or 5 really. Not too much of a bother if you’re going out. But I was there to stay in and relax as I was unwell. Had continuous problems with the room key card. It took 4 attempts before I finally got to room. Then many visits to reception to get it fixed again during my stay. The spa/swim/gym area is one of the best I’ve seen. Extremely clean, up to date and every amenity. Unfortunately, you need to pay once per stay to access use of this area while booking third party. I do not think it should be advertised as having those facilities when you book the room on hotels.com, it should be an optional extra, the same way as breakfast and meals. The reception staff were lovely and very friendly. I enjoyed my stay overall. Would definitely visit again.
Superior room was lovely. Very spacious and clean with a little living area, including: sofa and coffee table, fridge, radio, coffee machine etc. was on ground floor, which was great, but near housekeeping, which was extremely noisy between 9an till 4 or 5 really. Not too much of a bother if you’re going out. But I was there to stay in and relax as I was unwell. Had continuous problems with the room key card. It took 4 attempts before I finally got to room. Then many visits to reception to get it fixed again during my stay. The spa/swim/gym area is one of the best I’ve seen. Extremely clean, up to date and every amenity. Unfortunately, you need to pay once per stay to access use of this area while booking third party. I do not think it should be advertised as having those facilities when you book the room on hotels.com, it should be an optional extra, the same way as breakfast and meals. The reception staff were lovely and very friendly. I enjoyed my stay overall. Would definitely visit again.
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: many found spaces clean, but several reported stained carpets or bedding, dirty bathrooms, and occasional housekeeping misses.
Related guest reviews
2
Graziella
13 Aug 2025
·
Stayed 1 night
Arrived at 9:30pm after a long day of work. Lifted the toilet seat up and there was poo smeared on the toilet seat. Lifted the second one up and realised it the toilet was never cleaned. Upon closer inspection the floor was covered in hair (definitely not mine). Called reception, took them a while to come and check then took another while to send someone to try clean it because there were no other rooms available. I don’t know what cleaning they tried to do because the poo stain was still there. I had to use hand sanitizer and tissue to clean it myself. Felt really uncomfortable . When i told reception in the morning they didn’t seem bothered and just said they will let someone know. Won’t be coming back
Arrived at 9:30pm after a long day of work. Lifted the toilet seat up and there was poo smeared on the toilet seat. Lifted the second one up and realised it the toilet was never cleaned. Upon closer inspection the floor was covered in hair (definitely not mine). Called reception, took them a while to come and check then took another while to send someone to try clean it because there were no other rooms available. I don’t know what cleaning they tried to do because the poo stain was still there. I had to use hand sanitizer and tissue to clean it myself. Felt really uncomfortable . When i told reception in the morning they didn’t seem bothered and just said they will let someone know. Won’t be coming back
2
Phil
18 Jul 2025
·
Stayed 1 night
Far from a 4star experience - we had a suite and it was in a very poor state of repair/cleanliness. Very poor decorating which looks like a child had done the work - paint on the curtains. After booking a suite in a Hotel with pool and Spa we would of needed to pay £30 extra to access the pool.
Far from a 4star experience - we had a suite and it was in a very poor state of repair/cleanliness. Very poor decorating which looks like a child had done the work - paint on the curtains. After booking a suite in a Hotel with pool and Spa we would of needed to pay £30 extra to access the pool.
8
Victoria
28 Jul 2025
·
Stayed 1 night
The staff were great, the location of the hotel again was great. Sadly the room was tired, especially the carpets, which were stained quite badly. Additionally there was no a/c and the extractor fan in the bathroom didn’t work, making the room very stuffy. The staff gave us another fan, as one was already in the room.
The staff were great, the location of the hotel again was great. Sadly the room was tired, especially the carpets, which were stained quite badly. Additionally there was no a/c and the extractor fan in the bathroom didn’t work, making the room very stuffy. The staff gave us another fan, as one was already in the room.
8
Aleksandra
28 Sept 2025
·
Stayed 1 night
Room Doesn't really clean in bed we found big stain on the sheet and plenty hair bed doesn't zip and all night we don't sleep well because the beds spare
Room Doesn't really clean in bed we found big stain on the sheet and plenty hair bed doesn't zip and all night we don't sleep well because the beds spare
4
kieran
20 Jan 2025
·
Stayed 1 night
Not a great impression £106 for the night, stained carpet. 2 beds put together for a "king size". Have to pay extra £15 for use of spa facilities, but this wasn't stated. Didn't eat here as waiting time was 3.5hrs.
Not a great impression £106 for the night, stained carpet. 2 beds put together for a "king size". Have to pay extra £15 for use of spa facilities, but this wasn't stated. Didn't eat here as waiting time was 3.5hrs.
10
mor
7 Sept 2023
·
Stayed 1 night
Very nice spa hotel, with pool And sauna and jacuzzi , but the room wasn’t very clean, and there was food left in the fridge from the previous guest. Also the restaurant is pricey unjustly for my opinion
Very nice spa hotel, with pool And sauna and jacuzzi , but the room wasn’t very clean, and there was food left in the fridge from the previous guest. Also the restaurant is pricey unjustly for my opinion
2
Ashley
14 Jan 2025
·
Stayed 1 night
Blood stain on the floor which was very off putting. £106 for 1 person 1 night without breakfast and then when checking in we find out that it is an additional fee to use the swimming pool / sauna facilities. Double beds are 2 singles pushed together so you find yourself wedged in the middle which guarantees zero comfort. Not very good value for money at all. Room 308 👍
Blood stain on the floor which was very off putting. £106 for 1 person 1 night without breakfast and then when checking in we find out that it is an additional fee to use the swimming pool / sauna facilities. Double beds are 2 singles pushed together so you find yourself wedged in the middle which guarantees zero comfort. Not very good value for money at all. Room 308 👍
10
Andrew
3 Mar 2024
·
Stayed 1 night
Staff were all attentive and friendly. The rooms were immaculately clean and well finished. Loved the milk and water dispensers on the corridors to save on bottles
Staff were all attentive and friendly. The rooms were immaculately clean and well finished. Loved the milk and water dispensers on the corridors to save on bottles
10
Maureen
21 Nov 2023
·
Stayed 3 nights
This is a lovely hotel and the facilities were excellent. The room very clean modern and well kept with housekeeping every day ( we stayed for 3 day break). Breakfast was also excellent with a wide variety of cooked and continental options, very tasty. Getting onto and off from M6 north/southbound was a breeze as just off motorway but where thr hotel olaced is very quiet snd you cannot hear traffic. We were on 3rd floor. Also the travel to and from local sightseeing places really easy to navigate. Prices were good for this time of year so happy. Only wee comment I would make is that we dined in the hotel restaurant thecfirst night. Felt that it was a little pricey and limited menu, but what we did have (the fish) was lovely.
This is a lovely hotel and the facilities were excellent. The room very clean modern and well kept with housekeeping every day ( we stayed for 3 day break). Breakfast was also excellent with a wide variety of cooked and continental options, very tasty. Getting onto and off from M6 north/southbound was a breeze as just off motorway but where thr hotel olaced is very quiet snd you cannot hear traffic. We were on 3rd floor. Also the travel to and from local sightseeing places really easy to navigate. Prices were good for this time of year so happy. Only wee comment I would make is that we dined in the hotel restaurant thecfirst night. Felt that it was a little pricey and limited menu, but what we did have (the fish) was lovely.
2
Amanda
22 Oct 2024
·
Stayed 1 night
The foyer was pleasant and staff throughout did their best to accommodate. However our room was dirty and the decor in no way reflected the pictures on the website. The general standard was very poor- cups were unclean, the shower should significant signs of mould in the tiles, floor and around the shower head. The pillows were lumpy and stained. I requested a move and all that was available was damp, cold and musty. The carpet in the replacement room was worn and had large fold that could have been a trip hazard. The Spa could hardly be referred to as such- it was a swimming pool with a jacuzzi at the side and to use the facility there was an additional charge. Children were having official swimming lessons making it overcrowded. The only real adult time was either dinner time in the evening or early morning. Our food was average at best! It took 45 minutes to arrive and my Parmesan and Truffle oil pasta has no Parmesan! Throughout the hotel I noticed worn carpets and scuffed doors and skirting boards. While based on website photos some f the hotel must have had an upgrade but they clearly give poorer rooms to those not booking directly.
The foyer was pleasant and staff throughout did their best to accommodate. However our room was dirty and the decor in no way reflected the pictures on the website. The general standard was very poor- cups were unclean, the shower should significant signs of mould in the tiles, floor and around the shower head. The pillows were lumpy and stained. I requested a move and all that was available was damp, cold and musty. The carpet in the replacement room was worn and had large fold that could have been a trip hazard. The Spa could hardly be referred to as such- it was a swimming pool with a jacuzzi at the side and to use the facility there was an additional charge. Children were having official swimming lessons making it overcrowded. The only real adult time was either dinner time in the evening or early morning. Our food was average at best! It took 45 minutes to arrive and my Parmesan and Truffle oil pasta has no Parmesan! Throughout the hotel I noticed worn carpets and scuffed doors and skirting boards. While based on website photos some f the hotel must have had an upgrade but they clearly give poorer rooms to those not booking directly.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are comfortable, often spacious and well equipped with thoughtful touches. Drawbacks include very warm temperatures without air conditioning, occasional traffic noise, patchy in room Wi Fi, and zip link beds creating a gap.
Related guest reviews
8
Aleksandra
28 Sept 2025
·
Stayed 1 night
Room Doesn't really clean in bed we found big stain on the sheet and plenty hair bed doesn't zip and all night we don't sleep well because the beds spare
Room Doesn't really clean in bed we found big stain on the sheet and plenty hair bed doesn't zip and all night we don't sleep well because the beds spare
10
Nicola
13 Apr 2025
·
Stayed 1 night
We recently stayed at the North Lakes Hotel & Spa as a stopover on our journey from Scotland to England, and it was a fantastic experience. The hotel itself is beautiful, with a warm and welcoming atmosphere, and the family room was perfect for us. The children were thrilled to find named biscuits and their own welcome packs waiting on arrival – such a thoughtful touch! One of my personal highlights was the fresh milk machine just outside our room, which made bedtime bottles for the kids super easy. The room was spacious, tastefully decorated, and catered really well to our family’s needs. While the hotel was incredibly child-friendly overall, we did find the restaurant a bit tricky – it was lovely but hard to get a reservation, and it didn’t feel quite as geared towards families as the rest of the hotel. That said, we would absolutely return and highly recommend it for anyone travelling with children – it made our long journey so much more enjoyable and comfortable.
We recently stayed at the North Lakes Hotel & Spa as a stopover on our journey from Scotland to England, and it was a fantastic experience. The hotel itself is beautiful, with a warm and welcoming atmosphere, and the family room was perfect for us. The children were thrilled to find named biscuits and their own welcome packs waiting on arrival – such a thoughtful touch! One of my personal highlights was the fresh milk machine just outside our room, which made bedtime bottles for the kids super easy. The room was spacious, tastefully decorated, and catered really well to our family’s needs. While the hotel was incredibly child-friendly overall, we did find the restaurant a bit tricky – it was lovely but hard to get a reservation, and it didn’t feel quite as geared towards families as the rest of the hotel. That said, we would absolutely return and highly recommend it for anyone travelling with children – it made our long journey so much more enjoyable and comfortable.
8
Stefania
18 Aug 2024
·
Stayed 2 nights
The room would benefits of air-conditioning as very hot and had to open the window which the noise from the main roads disturbed my sleep
The room would benefits of air-conditioning as very hot and had to open the window which the noise from the main roads disturbed my sleep
8
Joanne
1 Sept 2024
·
Stayed 1 night
I would have gave full 5 star review on this hotel, bed and pillow comfortable, the personalised cookie for our daughter a nice touch, lots of info sent before arriving. Modern and very clean hotel. Dinner and breakfast was the best hotel food we had in the UK. Such a shame about the bed sofa for my daughter she could feel every spring so had to get in our bed, I tried to sleep in it and it really was bad. Sort that out though and I’d be happy to give full 5 stars and come back again!
I would have gave full 5 star review on this hotel, bed and pillow comfortable, the personalised cookie for our daughter a nice touch, lots of info sent before arriving. Modern and very clean hotel. Dinner and breakfast was the best hotel food we had in the UK. Such a shame about the bed sofa for my daughter she could feel every spring so had to get in our bed, I tried to sleep in it and it really was bad. Sort that out though and I’d be happy to give full 5 stars and come back again!
8
Gary
11 Mar 2025
·
Stayed 1 night
Somewhat obsessed with booking me in for breakfast 3+ days in advance of staying, Dir to availability, and it didn’t reach 50% capacity. WiFi in the room was poor, which hindered me working and watching a movie. Comfortable stay, lovely bar and fireplace area.
Somewhat obsessed with booking me in for breakfast 3+ days in advance of staying, Dir to availability, and it didn’t reach 50% capacity. WiFi in the room was poor, which hindered me working and watching a movie. Comfortable stay, lovely bar and fireplace area.
2
Ashley
14 Jan 2025
·
Stayed 1 night
Blood stain on the floor which was very off putting. £106 for 1 person 1 night without breakfast and then when checking in we find out that it is an additional fee to use the swimming pool / sauna facilities. Double beds are 2 singles pushed together so you find yourself wedged in the middle which guarantees zero comfort. Not very good value for money at all. Room 308 👍
Blood stain on the floor which was very off putting. £106 for 1 person 1 night without breakfast and then when checking in we find out that it is an additional fee to use the swimming pool / sauna facilities. Double beds are 2 singles pushed together so you find yourself wedged in the middle which guarantees zero comfort. Not very good value for money at all. Room 308 👍
10
Patricia
6 Jan 2024
·
Stayed 1 night
Booked in for one night and had phoned the week before to request a twin room and add the spa on to our booking. Initially given a double but Grace on reception changed it immediately and gave us complimentary spa access as the systems were down. Used the bar to eat and the kitchen were very accommodating to our dietary requirements. Comfortable, uniquely decorated rooms with some lovely features- I particularly liked the milk machines on each floor and the lovely little touches in each room. Robes and slippers provided and usb charging points next to the beds.
Booked in for one night and had phoned the week before to request a twin room and add the spa on to our booking. Initially given a double but Grace on reception changed it immediately and gave us complimentary spa access as the systems were down. Used the bar to eat and the kitchen were very accommodating to our dietary requirements. Comfortable, uniquely decorated rooms with some lovely features- I particularly liked the milk machines on each floor and the lovely little touches in each room. Robes and slippers provided and usb charging points next to the beds.
6
Michael
12 Jun 2025
·
Stayed 2 nights
Quick check in which was good. Room extremely hot despite the closed curtains and fan is wasn’t pleasant. Opened the window to let some air in then you have the traffic noise from the M6. Hardly slept cancelled the second night as wasn’t a great experience. Food was expensive and bland. £21 for a dry over cooked burger with a thin slice of tomato, 2 lettuce leaves, some cheese and a slice of bacon. Staff were helpful when I explained why I cancelled breakfast and the second night. Doubtful I would stay again in warm weather.
Quick check in which was good. Room extremely hot despite the closed curtains and fan is wasn’t pleasant. Opened the window to let some air in then you have the traffic noise from the M6. Hardly slept cancelled the second night as wasn’t a great experience. Food was expensive and bland. £21 for a dry over cooked burger with a thin slice of tomato, 2 lettuce leaves, some cheese and a slice of bacon. Staff were helpful when I explained why I cancelled breakfast and the second night. Doubtful I would stay again in warm weather.
8
Peter
4 Nov 2023
·
Stayed 4 nights
Excellent stay at the North Lakes hotel, which was very well situated for where I was working. The hotel was tidy and equipped with all the expected conveniences. Breakfast was excellent and very personal service. My two disappointments were poor wireless coverage in my room and the TV would misbehave, but these were minor inconveniences.
Excellent stay at the North Lakes hotel, which was very well situated for where I was working. The hotel was tidy and equipped with all the expected conveniences. Breakfast was excellent and very personal service. My two disappointments were poor wireless coverage in my room and the TV would misbehave, but these were minor inconveniences.
8
Silke
29 Apr 2025
·
Stayed 1 night
The very warm room let it down slightly.. comfy mattresses, closeness to the town in walking distance was good, food was great with a huge portion albeit just warm, service was good. The appearance of the hotel inside was much better than the outside gave you to believe on arrival.
The very warm room let it down slightly.. comfy mattresses, closeness to the town in walking distance was good, food was great with a huge portion albeit just warm, service was good. The appearance of the hotel inside was much better than the outside gave you to believe on arrival.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and helpful, and issues are often resolved quickly. Some guests reported slow or unhelpful responses and difficulty securing meal or breakfast times.
Related guest reviews
2
Graziella
13 Aug 2025
·
Stayed 1 night
Arrived at 9:30pm after a long day of work. Lifted the toilet seat up and there was poo smeared on the toilet seat. Lifted the second one up and realised it the toilet was never cleaned. Upon closer inspection the floor was covered in hair (definitely not mine). Called reception, took them a while to come and check then took another while to send someone to try clean it because there were no other rooms available. I don’t know what cleaning they tried to do because the poo stain was still there. I had to use hand sanitizer and tissue to clean it myself. Felt really uncomfortable . When i told reception in the morning they didn’t seem bothered and just said they will let someone know. Won’t be coming back
Arrived at 9:30pm after a long day of work. Lifted the toilet seat up and there was poo smeared on the toilet seat. Lifted the second one up and realised it the toilet was never cleaned. Upon closer inspection the floor was covered in hair (definitely not mine). Called reception, took them a while to come and check then took another while to send someone to try clean it because there were no other rooms available. I don’t know what cleaning they tried to do because the poo stain was still there. I had to use hand sanitizer and tissue to clean it myself. Felt really uncomfortable . When i told reception in the morning they didn’t seem bothered and just said they will let someone know. Won’t be coming back
10
julian
3 Jun 2025
·
Stayed 1 night
Made a mistake when booking and ordered a twin instead of a double. Staff could not have been more helpful - told us to go to dinner and they moved all our luggage to a different room. Excellent customer service!
Made a mistake when booking and ordered a twin instead of a double. Staff could not have been more helpful - told us to go to dinner and they moved all our luggage to a different room. Excellent customer service!
8
Janis
15 Sept 2025
·
Stayed 2 nights
Wasn’t given any information on arrival about what facilities on offer ie food, spa etc given key and that was it. Room was modern, clean apart from some grubby parts in the bathroom which need some cilet bang! The room and bed was nice and comfy. We used the spa, has a whirlpool which was okay, steam was roasting and didn’t use the sauna cause they are seperate in the changing rooms. Nice comfy robes in the room though which were nice and I also liked a fresh milk & water fountain on each floor. Didn’t eat or drink in the hotel as only 10min walk to Penrith town centre where you wilk get lovely food
Wasn’t given any information on arrival about what facilities on offer ie food, spa etc given key and that was it. Room was modern, clean apart from some grubby parts in the bathroom which need some cilet bang! The room and bed was nice and comfy. We used the spa, has a whirlpool which was okay, steam was roasting and didn’t use the sauna cause they are seperate in the changing rooms. Nice comfy robes in the room though which were nice and I also liked a fresh milk & water fountain on each floor. Didn’t eat or drink in the hotel as only 10min walk to Penrith town centre where you wilk get lovely food
10
Sue
22 Jul 2024
·
Stayed 1 night
Arrived 2hrs before checkin, so used spa facilitys till 3pm ,room wasnt ready, so we were given free drinks each while we waited, stay was good, doors are v. Noisy, alll need a "soft close", weather& my health wasnt gr8, so made most of spa, was lovely ,nice gardens surrounding, shops nearby & close walk to river,all you need
Arrived 2hrs before checkin, so used spa facilitys till 3pm ,room wasnt ready, so we were given free drinks each while we waited, stay was good, doors are v. Noisy, alll need a "soft close", weather& my health wasnt gr8, so made most of spa, was lovely ,nice gardens surrounding, shops nearby & close walk to river,all you need
10
Nicholas
2 Oct 2024
·
Stayed 1 night
Very disappointed the hotel could not provide breakfast early only late slots available we had business appointments and could not do the later times hotel unwilling to accommodate us.
Very disappointed the hotel could not provide breakfast early only late slots available we had business appointments and could not do the later times hotel unwilling to accommodate us.
10
David
9 Jul 2025
·
Stayed 4 nights
The hotel is ideally situated - while not being in an immediately picturesque location, its proximity to the M6, A66 and Penrith North Lakes railway station make it the perfect base for exploring the beauty of the Lake District in one direction and Yorkshire in the other. The staff are excellent, particularly in the FYR restaurant: friendly, helpful and attentive. The food is equally impressive and the hotel itself is clean, comfortable and a pleasure to stay in.
The hotel is ideally situated - while not being in an immediately picturesque location, its proximity to the M6, A66 and Penrith North Lakes railway station make it the perfect base for exploring the beauty of the Lake District in one direction and Yorkshire in the other. The staff are excellent, particularly in the FYR restaurant: friendly, helpful and attentive. The food is equally impressive and the hotel itself is clean, comfortable and a pleasure to stay in.
10
Patricia
6 Jan 2024
·
Stayed 1 night
Booked in for one night and had phoned the week before to request a twin room and add the spa on to our booking. Initially given a double but Grace on reception changed it immediately and gave us complimentary spa access as the systems were down. Used the bar to eat and the kitchen were very accommodating to our dietary requirements. Comfortable, uniquely decorated rooms with some lovely features- I particularly liked the milk machines on each floor and the lovely little touches in each room. Robes and slippers provided and usb charging points next to the beds.
Booked in for one night and had phoned the week before to request a twin room and add the spa on to our booking. Initially given a double but Grace on reception changed it immediately and gave us complimentary spa access as the systems were down. Used the bar to eat and the kitchen were very accommodating to our dietary requirements. Comfortable, uniquely decorated rooms with some lovely features- I particularly liked the milk machines on each floor and the lovely little touches in each room. Robes and slippers provided and usb charging points next to the beds.
10
Nicholas
2 Oct 2024
·
Stayed 2 nights
Quite disappointed was on a business trip and could got not get breakfast at an early time as there was a coach trip that blocked out all the early appointments for breakfast. So annoyingly had to travel into town. Hotel could not accommodate us even though there were only 2 of us
Quite disappointed was on a business trip and could got not get breakfast at an early time as there was a coach trip that blocked out all the early appointments for breakfast. So annoyingly had to travel into town. Hotel could not accommodate us even though there were only 2 of us
10
Margaret
5 Jun 2024
·
Stayed 1 night
There was a mix up with the room which I had booked through Hotels.com but I was soon sorted with the one I had booked( at a cost)The following morning it had been sorted and upgrade cost refunded.Staff and room very good.Will definitely be back hopefully later in the year.
There was a mix up with the room which I had booked through Hotels.com but I was soon sorted with the one I had booked( at a cost)The following morning it had been sorted and upgrade cost refunded.Staff and room very good.Will definitely be back hopefully later in the year.
6
D
4 Apr 2025
·
Stayed 1 night
Hotel is stunning however staff at dinner not good orders certain foods told not available. Then after half hour wait still no food other party sat down got served much quicker and got food we were told could not have. When we questioned this she did not want to discuss with us. Has put us off staying here again
Hotel is stunning however staff at dinner not good orders certain foods told not available. Then after half hour wait still no food other party sat down got served much quicker and got food we were told could not have. When we questioned this she did not want to discuss with us. Has put us off staying here again
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AI-generated summary based on recent guest reviews
Location
Convenient for the M6/A66 and walkable to Penrith, making a good base for the Lakes. The surroundings are not especially scenic and some guests noticed traffic noise.
Related guest reviews
10
Craig
16 Jan 2024
·
Stayed 3 nights
Excellent location for visiting different areas of Lake District.Pool and spa very good and breakfast excellent. Was pleasantly surprised to find that fresh water and milk was available in corridor close to room .Did not dine at hotel so cannot comment on this. Initially we were given room with strong paint fumes but they changed as soon as we highlighted this and we actually got upgraded.Would not hesitate to stay again.
Excellent location for visiting different areas of Lake District.Pool and spa very good and breakfast excellent. Was pleasantly surprised to find that fresh water and milk was available in corridor close to room .Did not dine at hotel so cannot comment on this. Initially we were given room with strong paint fumes but they changed as soon as we highlighted this and we actually got upgraded.Would not hesitate to stay again.
10
Douglas
9 Apr 2025
·
Stayed 1 night
An excellent stopping off point just off the M6. Very comfortable and good food. Staff are very friendly and helpful. Plenty parking.
An excellent stopping off point just off the M6. Very comfortable and good food. Staff are very friendly and helpful. Plenty parking.
10
Ben
4 Jun 2024
·
Stayed 1 night
Nice hotel, good location for Penrith town center. Only issue was reduced car parking on day off arrival due to car park being used as a car event
Nice hotel, good location for Penrith town center. Only issue was reduced car parking on day off arrival due to car park being used as a car event
10
Ian McDonald Leslie
14 Nov 2024
·
Stayed 1 night
Excellent Hotel for those looking to break a long journey going north from The Home Counties. However, unlike many quality hotels, who are well sign posted, this one is not, thus making it difficult to find.
Excellent Hotel for those looking to break a long journey going north from The Home Counties. However, unlike many quality hotels, who are well sign posted, this one is not, thus making it difficult to find.
6
Marie
9 Mar 2024
·
Stayed 1 night
Property was very clean. Didn’t expect hotel to be close to housing estate. But that’s just my opinion. The shower in the room was awful. Hardly any power.
Property was very clean. Didn’t expect hotel to be close to housing estate. But that’s just my opinion. The shower in the room was awful. Hardly any power.
10
Trudy
23 May 2024
·
Stayed 3 nights
The staff were especially amazing and helped us with many questions. We loved the facilities and the location. It was very walkable to the train station and into Penrith. The restaurant has a great menu and good selection of wines.
The staff were especially amazing and helped us with many questions. We loved the facilities and the location. It was very walkable to the train station and into Penrith. The restaurant has a great menu and good selection of wines.
10
David
9 Jul 2025
·
Stayed 4 nights
The hotel is ideally situated - while not being in an immediately picturesque location, its proximity to the M6, A66 and Penrith North Lakes railway station make it the perfect base for exploring the beauty of the Lake District in one direction and Yorkshire in the other. The staff are excellent, particularly in the FYR restaurant: friendly, helpful and attentive. The food is equally impressive and the hotel itself is clean, comfortable and a pleasure to stay in.
The hotel is ideally situated - while not being in an immediately picturesque location, its proximity to the M6, A66 and Penrith North Lakes railway station make it the perfect base for exploring the beauty of the Lake District in one direction and Yorkshire in the other. The staff are excellent, particularly in the FYR restaurant: friendly, helpful and attentive. The food is equally impressive and the hotel itself is clean, comfortable and a pleasure to stay in.
10
David
15 Sept 2024
·
Stayed 1 night
Easy to find. Tastefully decorated.
Easy to find. Tastefully decorated.
8
Silke
29 Apr 2025
·
Stayed 1 night
The very warm room let it down slightly.. comfy mattresses, closeness to the town in walking distance was good, food was great with a huge portion albeit just warm, service was good. The appearance of the hotel inside was much better than the outside gave you to believe on arrival.
The very warm room let it down slightly.. comfy mattresses, closeness to the town in walking distance was good, food was great with a huge portion albeit just warm, service was good. The appearance of the hotel inside was much better than the outside gave you to believe on arrival.
10
Kristian
20 Oct 2024
·
Stayed 2 nights
We have just returned from a two night stay at the hotel with one morning spent in the spa. The hotel was really easy to find and the location was great for getting to towns nearby. The staff were friendly and accommodating. We had breakfast in the restaurant which was really nice and dined there in the evening. We would highly recommend. Thank you for a great weekend.
We have just returned from a two night stay at the hotel with one morning spent in the spa. The hotel was really easy to find and the location was great for getting to towns nearby. The staff were friendly and accommodating. We had breakfast in the restaurant which was really nice and dined there in the evening. We would highly recommend. Thank you for a great weekend.
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AI-generated summary based on recent guest reviews
Dining
Restaurant and breakfast are often praised for quality and variety. Downsides include high prices, occasional cold dishes or slow service, and the need to book time slots.
Related guest reviews
8
Nicky
6 Dec 2023
·
Stayed 1 night
The hotel overall is quite good. The bar service is far too slow. Pillows are really uncomfortable in my view. Shower very good. Meal decent, but expensive, as is the drinks.
The hotel overall is quite good. The bar service is far too slow. Pillows are really uncomfortable in my view. Shower very good. Meal decent, but expensive, as is the drinks.
8
George
14 Aug 2023
·
Stayed 1 night
Lovey hotel, great facilities however the menu is very limited and judging for what was being served, overly expensive. To add to this both meals apart from chips, were cold.
Lovey hotel, great facilities however the menu is very limited and judging for what was being served, overly expensive. To add to this both meals apart from chips, were cold.
8
Gary
11 Mar 2025
·
Stayed 1 night
Somewhat obsessed with booking me in for breakfast 3+ days in advance of staying, Dir to availability, and it didn’t reach 50% capacity. WiFi in the room was poor, which hindered me working and watching a movie. Comfortable stay, lovely bar and fireplace area.
Somewhat obsessed with booking me in for breakfast 3+ days in advance of staying, Dir to availability, and it didn’t reach 50% capacity. WiFi in the room was poor, which hindered me working and watching a movie. Comfortable stay, lovely bar and fireplace area.
8
V
11 Oct 2025
·
Stayed 1 night
Super comfy room and staff were great. Food in the restaurant was priced high and the quality fell below expectations for the cost. Gym is small but well equipped and the spa and pool area looked really nice and clean. It seemed like the heating was on in the hotel and it was far too warm. Great easy parking on site.
Super comfy room and staff were great. Food in the restaurant was priced high and the quality fell below expectations for the cost. Gym is small but well equipped and the spa and pool area looked really nice and clean. It seemed like the heating was on in the hotel and it was far too warm. Great easy parking on site.
8
Lois
1 Apr 2024
·
Stayed 2 nights
North Lakes spa and hotel is in a great location for a lot of walks and not far from Ullswater. The room was lovely and great idea to be able to fill up our own water and milk. My only feedback would be the service was quite slow and items we ordered from the restaurant were forgotten. Overall we had a good stay.
North Lakes spa and hotel is in a great location for a lot of walks and not far from Ullswater. The room was lovely and great idea to be able to fill up our own water and milk. My only feedback would be the service was quite slow and items we ordered from the restaurant were forgotten. Overall we had a good stay.
10
David
9 Jul 2025
·
Stayed 4 nights
The hotel is ideally situated - while not being in an immediately picturesque location, its proximity to the M6, A66 and Penrith North Lakes railway station make it the perfect base for exploring the beauty of the Lake District in one direction and Yorkshire in the other. The staff are excellent, particularly in the FYR restaurant: friendly, helpful and attentive. The food is equally impressive and the hotel itself is clean, comfortable and a pleasure to stay in.
The hotel is ideally situated - while not being in an immediately picturesque location, its proximity to the M6, A66 and Penrith North Lakes railway station make it the perfect base for exploring the beauty of the Lake District in one direction and Yorkshire in the other. The staff are excellent, particularly in the FYR restaurant: friendly, helpful and attentive. The food is equally impressive and the hotel itself is clean, comfortable and a pleasure to stay in.
6
Frank
28 Jul 2025
·
Stayed 2 nights
Booked and paid for 2 night stay at this spa hotel then i was told i had to pay another £30 to use facilities ie pool, sauna jacuzzi etc which annoyed me to be fair. Its a spa hotel ? Surely these facilities should be in with booking price. Pay for massages and treatments no problem but surely not for pool. But heyho had to do it or stay would have been pointless. The breakfast was cold so left most of it and didnt even bother the next morning. Such a shame because the hotel is beautiful and the staff were polite and professional and really nice. Unfortunately i wont be returning 😕
Booked and paid for 2 night stay at this spa hotel then i was told i had to pay another £30 to use facilities ie pool, sauna jacuzzi etc which annoyed me to be fair. Its a spa hotel ? Surely these facilities should be in with booking price. Pay for massages and treatments no problem but surely not for pool. But heyho had to do it or stay would have been pointless. The breakfast was cold so left most of it and didnt even bother the next morning. Such a shame because the hotel is beautiful and the staff were polite and professional and really nice. Unfortunately i wont be returning 😕
10
Ian
24 Feb 2025
·
Stayed 1 night
Excellent hotel. Although it now seems strange to book in for a breakfast timeslot when it has become self service.
Excellent hotel. Although it now seems strange to book in for a breakfast timeslot when it has become self service.
6
Michael
12 Jun 2025
·
Stayed 2 nights
Quick check in which was good. Room extremely hot despite the closed curtains and fan is wasn’t pleasant. Opened the window to let some air in then you have the traffic noise from the M6. Hardly slept cancelled the second night as wasn’t a great experience. Food was expensive and bland. £21 for a dry over cooked burger with a thin slice of tomato, 2 lettuce leaves, some cheese and a slice of bacon. Staff were helpful when I explained why I cancelled breakfast and the second night. Doubtful I would stay again in warm weather.
Quick check in which was good. Room extremely hot despite the closed curtains and fan is wasn’t pleasant. Opened the window to let some air in then you have the traffic noise from the M6. Hardly slept cancelled the second night as wasn’t a great experience. Food was expensive and bland. £21 for a dry over cooked burger with a thin slice of tomato, 2 lettuce leaves, some cheese and a slice of bacon. Staff were helpful when I explained why I cancelled breakfast and the second night. Doubtful I would stay again in warm weather.
10
Stephen
16 Jun 2025
·
Stayed 2 nights
Lovely room, great service from all staff and the restaurant was excellent.
Lovely room, great service from all staff and the restaurant was excellent.
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AI-generated summary based on recent guest reviews
10
Sonya
5 Aug 2026
·
Stayed 1 night
Customer service in the restaurant was amazing lots of different selections off food to choose from. Spa was lovely shame robes weren’t available In the room though. £1 coin needed for the lockers which I hadn’t realised. The rooms are very clean the bed was so comfy great nights sleep
Customer service in the restaurant was amazing lots of different selections off food to choose from. Spa was lovely shame robes weren’t available In the room though. £1 coin needed for the lockers which I hadn’t realised. The rooms are very clean the bed was so comfy great nights sleep
8
David
20 Jul 2026
·
Stayed 1 night
Outside is not much to look at but the interior is quite modern with a "boat house" feel to the restaurant. Room not the most spacious but adequate. Breakfast was excellent with wide buffet choice and good quality. Spa/ swimming pool is very good. Over priced for the level of accommodation but the Lakes location contributes to the pricing.
Outside is not much to look at but the interior is quite modern with a "boat house" feel to the restaurant. Room not the most spacious but adequate. Breakfast was excellent with wide buffet choice and good quality. Spa/ swimming pool is very good. Over priced for the level of accommodation but the Lakes location contributes to the pricing.
8
Lorraine
8 Jul 2026
·
Stayed 2 nights
Disappointed with room service, new biscuits put into dirty mugs ! No new tea/coffee and bin left in front of bed. Rushed job ? However, massive plus was staff attitude in dining room, dinner and breakfast excellent.
Disappointed with room service, new biscuits put into dirty mugs ! No new tea/coffee and bin left in front of bed. Rushed job ? However, massive plus was staff attitude in dining room, dinner and breakfast excellent.
10
Lara
4 Jul 2026
·
Stayed 1 night
I had the superior family room, which is fantastic. It is spacious, clean and includes a ‘living space’ with dresser, shelving, fridge, coffee facilities, table and sofa. I always feel so comfortable and at home here. Management team are friendly and always have time to say hello and make me feel welcome. Staff go out their way to make sure my stay meets my expectations, plus more. I sometimes need to stay longer than expected, and they are very accommodating to do their best to keep me in the same room, minimising any troubles to myself, even if at last minute. If it is possible, they always try their best. Even when busy. I appreciate this effort so much as it ensures my holiday is as relaxing as possible. Housekeeping are more than happy to provide whatever you may need, and offer to service the room, however, there is very little needed as the room is always equipped with plenty towels, coffee facilities etc. I am happy to maintain room myself, asking for any extras if ever required. They couldn’t be more helpful. Spa and gym are exactly whats required. Spacious, clean, towels and robes are provided. Treatments are available on request at extra cost. Definitely worth a try. Although these can be booked up pretty quickly. I’d advise booking a day in advance for treatments. I tend not to take breakfast, I don’t personally like the set up nor find it good value for money. This will depend on individual preference, ofcourse.
I had the superior family room, which is fantastic. It is spacious, clean and includes a ‘living space’ with dresser, shelving, fridge, coffee facilities, table and sofa. I always feel so comfortable and at home here. Management team are friendly and always have time to say hello and make me feel welcome. Staff go out their way to make sure my stay meets my expectations, plus more. I sometimes need to stay longer than expected, and they are very accommodating to do their best to keep me in the same room, minimising any troubles to myself, even if at last minute. If it is possible, they always try their best. Even when busy. I appreciate this effort so much as it ensures my holiday is as relaxing as possible. Housekeeping are more than happy to provide whatever you may need, and offer to service the room, however, there is very little needed as the room is always equipped with plenty towels, coffee facilities etc. I am happy to maintain room myself, asking for any extras if ever required. They couldn’t be more helpful. Spa and gym are exactly whats required. Spacious, clean, towels and robes are provided. Treatments are available on request at extra cost. Definitely worth a try. Although these can be booked up pretty quickly. I’d advise booking a day in advance for treatments. I tend not to take breakfast, I don’t personally like the set up nor find it good value for money. This will depend on individual preference, ofcourse.
6
Naomi
1 Jul 2026
·
Stayed 1 night
Hotel and room were extremely clean and tidy but unfortunately there was a terrible odour in the entrance of drains. And the corridors and our room smelt of damp/animals. Our room was very small, but good condition. Breakfast was the best hotel breakfast I’ve had in a long time and the restaurant and reception staff were all excellent. Overall would stay again but I thought the hotel was very expensive for what it was.
Hotel and room were extremely clean and tidy but unfortunately there was a terrible odour in the entrance of drains. And the corridors and our room smelt of damp/animals. Our room was very small, but good condition. Breakfast was the best hotel breakfast I’ve had in a long time and the restaurant and reception staff were all excellent. Overall would stay again but I thought the hotel was very expensive for what it was.
FAQs about North Lakes Hotel and Spa
Is parking available at the property?
Yes, parking is available on-site and is free of charge. However, parking is limited.
Is breakfast offered at the hotel?
Yes, breakfast is available and is a cooked-to-order option with prices ranging from approximately GBP 16.95 to 19.95 per person.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.
What accessibility features does the hotel offer?
The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.
Where is the hotel located in relation to local attractions?
The hotel is situated along Ullswater Road, just 0.5 miles (0.8 km) from Penrith town center and a short drive to Ullswater Lake, making it ideal for exploring the Lake District.
Does the hotel have a swimming pool?
Yes, there is an indoor swimming pool available for guests. The operational hours are not specified, but the pool is part of the wellness facilities.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-05: NO DATA
- 2026-09-06: 171.8156580718994USD
- 2026-09-07: 157.77084517822266USD
- 2026-09-08: NO DATA
- 2026-09-09: NO DATA
- 2026-09-10: 175.20313381042482USD
- 2026-09-11: 216.40577299194337USD
- 2026-09-12: 240.15950072021485USD
- 2026-09-13: 141.87036368255616USD
- 2026-09-14: 201.4988949279785USD
- 2026-09-15: NO DATA
- 2026-09-16: 155.37175387268067USD
- 2026-09-17: 193.29301628112793USD
- 2026-09-18: 201.4988949279785USD
- 2026-09-19: 214.38243187255858USD
- 2026-09-20: 140.56946844177247USD
- 2026-09-21: 175.72182608032227USD
- 2026-09-22: 209.69479633789064USD
- 2026-09-23: 205.00714308166505USD
- 2026-09-24: 228.43537896118164USD
- 2026-09-25: 240.15950072021485USD
- 2026-09-26: 257.7406858795166USD
- 2026-09-27: 155.81181559143067USD
- 2026-09-28: 175.72182608032227USD
- 2026-09-29: 187.43595288085936USD
- 2026-09-30: NO DATA
- 2026-10-01: 226.32201232910157USD
- 2026-10-02: 176.41665291137696USD
- 2026-10-03: 190.3070047088623USD
- 2026-10-04: 139.26347825317382USD
- 2026-10-05: 162.47985291137695USD
- 2026-10-06: 168.28685291137694USD
- 2026-10-07: 190.3070047088623USD
- 2026-10-08: 181.57888948059082USD
- 2026-10-09: 202.6683227935791USD
- 2026-10-10: 211.05411069335938USD
- 2026-10-11: 173.9427234680176USD
- 2026-10-12: 191.39397416687012USD
- 2026-10-13: 179.29004398498535USD
- 2026-10-14: 179.24006919250488USD
- 2026-10-15: 154.6324104888916USD
- 2026-10-16: 217.90067498474122USD
- 2026-10-17: 242.57829839782715USD
- 2026-10-18: 197.98066953735352USD
- 2026-10-19: 205.0771077911377USD
- 2026-10-20: 205.00714308166505USD
- 2026-10-21: 205.00714308166505USD
- 2026-10-22: 171.09416029663086USD
- 2026-10-23: 223.75773838500976USD
- 2026-10-24: 206.24651793518066USD
- 2026-10-25: 214.38243187255858USD
- 2026-10-26: 160.48947388916017USD
- 2026-10-27: 214.38243187255858USD
- 2026-10-28: 216.72126988220214USD
- 2026-10-29: 149.984754788208USD
- 2026-10-30: 203.83773293762206USD
- 2026-10-31: 183.96770228271484USD
- 2026-11-01: 131.204174609375USD
- 2026-11-02: 154.6324104888916USD
- 2026-11-03: 165.17712714538575USD
- 2026-11-04: 168.68535757751465USD
- 2026-11-05: 154.68238528137206USD
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Fee for buffet breakfast: approximately GBP 19.95 per person
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Facilities fee: GBP 15 per person, per stay and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business centre
Room service
Dry cleaning
General
Room service
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Massage
Spa & wellness centre
Body treatments
Facial treatments
Packed lunches
Breakfast in the room
Family room
Beach Sun Loungers
Wheelchair Accessible (Limited)
Parking
Parking
Free parking
Electric car charging station
Parking (Limited)
Parking Onsite
Services
Business centre
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Express check-in/check-out
Self laundry
24-Hour Front Desk
Activities
Swimming pool
Garden
Golf course (nearby)
Pool indoor
Pool (Indoor)
Outdoor Fireplace
Outdoor Furniture
Terrace
Fitness Center (nearby)
Internet
Free wi-fi