Name: Ramada London South Mimms
Address: South Mimms Services, M25 Junction 23, Bignells Corner, South Mimms, South Mimms and Ridge, Potters Bar, Hertsmere District, England, United Kingdom, South Mimms and Ridge, Hertfordshire, GB
Price range: US$46–US$135 per night
Rating: 7.5

What guests think

At Ramada London South Mimms, reviewers report friendly staff and basic rooms, alongside recurring cleanliness and maintenance problems, confusing parking charges, and periods without hot water that have negatively impacted some stays.

Many guests value the handy location by major roads and the adjacent food options, with some noting quiet rooms and decent value for short stopovers. However, several reviews mention slow or unattended reception and poor communication during issues such as alarms or outages. Overall, expect a no-frills motorway stop with variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with repeated complaints about unexpected parking fees or confusing policies. A couple of reviews report a downgraded or unavailable gym, plus an occasional lift outage and a small on-site bar.

Related guest reviews

8

Anne

7 Nov 2024

·

Stayed 4 nights

Clean, comfortable room. Bathroom door handle broken. Courteous and helpful staff, both reception and housekeeping. Free residents’ parking.

4

Nathan

2 Oct 2025

·

Stayed 2 nights

I booked the Hotel because it had a gym, the pictures on the website is not the same gym, or it has been made smaller and equipment removed. Hidden car park charges at hotel. Travelodge do not charge extra. However I found every staff member helpful and a pleasure to converse with

10

John

15 Apr 2025

·

Stayed 1 night

I have stayed here a number of times in the past but this is the first time I have had to pay for parking

10

Peter

30 Nov 2024

·

Stayed 1 night

Good quick and easy check in lovely little bar good for a night stop on the way to the next place

2

Lisa

2 Nov 2025

·

Stayed 1 night

No one at reception, no idea how long they would take to come out, no one was around, I only checked in for few hours to relax, didn’t want to be standing at reception. Last time I stayed there parking was free, no where It mention parking fee. And the staff member said cash only and charged £5 cash. Booked a room for 2 adults, only 1 set of towels Tv not working Both above I could get a receptionist to address the issue as no one was there. Few hours later, whilst checking out, no one there again, just left my hotel card at the desk. Should attest have a bell for customers to notify the staff someone is there waiting.

4

Desire

23 Aug 2023

·

Stayed 2 nights

As someone who stays in hotels 23 nights a month. I tend not write a review unless I have a particularly bad experience. I find this particular Ramada is below par. It has so much going for it, yet the things that matter it fails. GOOD POINTS: 1. Great logistically as it gives easy access to North London, The major Logistical Arteries such as the M25, A1, M1, M40 & is only 5 miles from Cockfosters for a tube into the heart of London. 2. Great Parking & amenities at the services. Plenty of Car Charging stations, Great HGV Facilities BAD POINTS: 1. All the bedding has many obvious stains on it. 2. They advertise the Gym as an amenity. I have stayed 5 times this month & have experienced a lot of mendacity from the staff. (The gym is full of bedding & mattresses) 3. The staff can be rather unmannerly towards guests. 4. The plugs within the rooms are nugatory at best as they are too close to the table. Restrictive to non-lateral chargers to plug in. e.g. Mac or Dell. 5. No extension cables to help resolve point 4. Makes it useless for professionals who need to work in their rooms. 6. Unsafe Windows on ground floor. 7. Broken tiles in the bathroom that creek and move below your feet. (High risk of get your feet pinched)

4

Neil

22 Mar 2025

·

Stayed 1 night

Having stayed at this hotel several times before, was very disappointed to be informed on arrival that they had changed their policy and now charge hotel guests to park at a motorway service station. Funny they did not think to advertise this beforehand.

6

Tracy

27 Jul 2025

·

Stayed 1 night

The room we were first shown to smelled of cigarettes but we were able to change rooms. A used bath towel from the previous guests was still hanging in the bathroom and there was only one set of towels provided. This was swiftly remedied. The lift was out of order. The hotel does look a little tired.

6

Marion

20 Feb 2025

·

Stayed 1 night

Great for staying near Hatfield had everything you need but beware if you book through a third party like expedia you get charged for parking

10

Ronald

18 Apr 2025

·

Stayed 1 night

Disappointed that we had to pay £5 for parking. This has never been required before. Also did not receive Wyndams reward of water and chocolate

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Cleanliness

Cleanliness and maintenance are inconsistent, with multiple reports of dirty or smelly rooms and bathrooms, mould or dust, and leftover towels. Recurring maintenance issues include cracked or loose tiles and blocked drains, though some guests did find spaces acceptably clean.

Related guest reviews

4

Heather Anna

10 Jan 2023

·

Stayed 1 night

We hadn’t scheduled to spend the night at the Ramada but due to adverse weather conditions ( especially on the motorway ) this hotel suddenly seemed like a sanctuary. We pulled in to the Welcome Break South Minns service station for a coffee & seeing the hotel, decided to stay overnight. Sadly it was terribly run-down & extremely shabby. It desperately needs a total re-furbish! Thankfully the bed was large & bed linen impeccable but the bedroom carpet & interior was really dirty as was bathroom. The taps of washbasin were absolutely filthy. The tiled floors had dust ground into the corners & begged for a good steam clean! The entire place was dated & felt totally uncared for.

2

Phraew

12 Apr 2025

·

Stayed 1 night

Better sleep in your car. Absolutely disgusting experience. This place should be shut down and fumigated. The room was filthy, dust everywhere, carpets stained like they’ve never been cleaned, and a stench that hit me the second I walked in. It smelled like damp mold mixed with old sweat. The bathroom was a nightmare, with grime all over and a shower floor that looked like it hadn’t been scrubbed in weeks. The lift felt like stepping into a cramped shoebox. Honestly, I was scared it might get stuck. And the staff? Rude, dismissive, and completely uninterested in helping. When I asked to switch rooms because of the smell, the receptionist acted like I was the problem. Zero customer service. The only reason this place is still in business is because it’s at a motorway service station and people are too tired to argue. Do yourself a favour, sleep in your car. It’d be cleaner and far less stressful.

2

Nick

23 May 2025

·

Stayed 4 nights

I was forced to book a hotel extremely quickly due to a broken pipe issue at my home. I don't live far from this hotel and it was quite cheap and now i know why! There is no grout in the tiles in the shower or bathroom floor, the mattress looks like a horror movie. I would avoid this place as it is not clean. I even brought my own hoover to vacuum the bedroom floor!!

4

Sue

16 Mar 2025

·

Stayed 1 night

The receptionist was very friendly and helpful. The room when we got int here smelt like some a poo had been left in there, with the extractor in the smell didn’t go away. There are chips int he bathroom floor that had we had a little child could have hurt themselves. There was no grout in between the floor tiles a crack along the unit behind the toilet. It was also not the cleanest water marks on the toilet seat and behind the sink. One of the plug sockets didn’t work, one of the bedside lights didn’t work and there was condensation on the windows.

4

Janette

10 Jan 2025

·

Stayed 1 night

Unfortunately there was an awful smell in the bathroom. There was a fair amount of dust in both bathroom and bedroom. There was no plug in sink. The black out curtains didn’t actually cover the window.

4

Michael

3 Jul 2024

·

Stayed 2 nights

Room smelled of spilled coffee, vanilla flavoured to make it worse.

4

Elizabeth

26 Nov 2023

·

The staff were wonderful and very kind. But the rooms were dirty and the bathroom smelled horrendous - like wet towels and mold that had festered for ages. The beds were at least clean but not the most comfy. Good for the price but only if you won’t be in the room for much of your stay.

2

Lee

24 Apr 2024

·

Stayed 1 night

Disgusting. Rotten. Cigarette smoke saturated rooms and corridors. Unhygienic carpet and bathroom. Staff on reception were friendly and welcoming. The building needs condemning. In hindsight I should have slept in my car.

6

Stephen foot

26 Jun 2025

·

Stayed 2 nights

It was a spaces room but bed sheets were not clean properly

6

Tracy

27 Jul 2025

·

Stayed 1 night

The room we were first shown to smelled of cigarettes but we were able to change rooms. A used bath towel from the previous guests was still hanging in the bathroom and there was only one set of towels provided. This was swiftly remedied. The lift was out of order. The hotel does look a little tired.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and dated but sometimes spacious and quiet; comfort varies with mixed feedback on beds and pillows and some noise near entrances. Wi‑Fi reliability is mixed, and there is no air conditioning, with fans provided in some rooms.

Related guest reviews

8

David

17 Jan 2025

·

Stayed 4 nights

Stayed here a good few time now and the place could really do with a bit of TLC starting to look run down and beds not comfy like an elephant slept on them

8

Chris

29 Oct 2025

·

Stayed 2 nights

Room was basic but Good base to stay at. Staff were friendly, Room was a little worn. Shower was powerful though.

10

isabel

28 Jul 2025

·

Stayed 1 night

This hotel is in a good location with shops, cafes and restaurants nearby. It is a great value for money. The rooms are spacious and it was great to have iron, fan and hairdryer in the room. If there was aircon I would give it 5 stars in all areas. However it won't refrain me from returning. I will come back again.

8

Harvey

28 Aug 2024

·

Stayed 1 night

Comfy clean room beds comfy good wifi parking included . Good location for hour needs have stayed here before

8

Jayne

7 Nov 2025

·

Stayed 3 nights

Staff helpfull, room really clean. Just feels a bit dated

6

Jacqueline

19 Aug 2024

·

Stayed 2 nights

The WiFi didn’t work at all which we needed due to working whilst I was staying at the hotel. Plug sockets in the room were so low on one side under the tv that we couldn’t plug our phone chargers in at all. We thought there was on site breakfast and restaurant facilities. A bit disappointed that we had to use the next door service area facilities for food as we sure suggested the hotel did the breakfast. Shower wax fantastic though, very powerful.

4

Frankie

15 Aug 2025

·

Stayed 1 night

Bed is ok but there's no aircon in the room

8

Trevor

6 Aug 2025

·

Stayed 1 night

Close to my destination the following morning. In a motorway services which isn’t bad but my room was on the ground floor beside the main entrance with people walking in and out all night, smoking and noisy.

10

astrid

27 Mar 2025

·

Stayed 1 night

Just an overnight stay for work and I must say I was impressed. Despite it's proximity to the M25 it was pretty peaceful. Room and bathroom functional and clean. Being in a service station there's everything you need, car charging, food outlets, fuel. So, all it all, nothing swanky but very comfortable.

6

Mohammed

31 May 2025

·

Stayed 1 night

Only thing good about this hotel was the speed of the wifi. Everything else was just average at best. Nice for the housekeeping to let herself in when i was half naked!!!

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Service

Many guests praise friendly, helpful staff and efficient check-in. However, several report unattended or slow reception and poor communication during disruptions, leading to inconsistent service.

Related guest reviews

10

Robert

17 Oct 2025

·

Stayed 1 night

The lady at the desk was very helpful and kind.

8

Suzie

30 Sept 2024

·

Stayed 2 nights

The reception staff were excellent. Very polite and helpful. We didn't actually see any other staff. Position wise the hotel is very good and there are decent food options within the service station. The room was clean and spacious although somewhat tired. We would definitely stay here again

10

holly

14 Feb 2023

·

Stayed 2 nights

We arrived before our check in time and the reception couldn’t do enough for us they let us have the keys for our rooms and allowed us to put our luggage in early which was great as we was had plans in London and didn’t want to leave our belongings in the car.

8

Lisa

29 Jan 2025

·

Stayed 1 night

Really convenient for business trip. Friendly staff always make you welcome. Clean and comfortable rooms

2

Sam

26 Sept 2024

·

Stayed 1 night

There was fault with the fire alarm, which went off twice between 11.25pm and 12am. The communication about the fault was very poor and guests were left standing in the reception area with no information about the situation of what to do. This alarm fault caused a lot of disruption. However, it was the lack of communication which was most frustrating and worrying.

10

Natalie

5 Jan 2025

·

Stayed 1 night

Friendly staff and the place was clean would definitely recommend

2

Bernard

23 Feb 2025

·

Stayed 3 nights

All our room garbage cans were full in our 2nd day, so we asked the front desk to have our room clean. We got back around 7:00 pm and the garbage cans were still full. The cleaners just dropped off new towels in the room. I overheard another customer complaining about dirty room during our check in. All staff in this hotel are very lazy and does not seem to care about customers.

2

Lisa

2 Nov 2025

·

Stayed 1 night

No one at reception, no idea how long they would take to come out, no one was around, I only checked in for few hours to relax, didn’t want to be standing at reception. Last time I stayed there parking was free, no where It mention parking fee. And the staff member said cash only and charged £5 cash. Booked a room for 2 adults, only 1 set of towels Tv not working Both above I could get a receptionist to address the issue as no one was there. Few hours later, whilst checking out, no one there again, just left my hotel card at the desk. Should attest have a bell for customers to notify the staff someone is there waiting.

8

Andrew

31 Oct 2025

·

Stayed 2 nights

I didn’t have breakfast of a night there’s I staff doing reception and bar and it took 20mins to get a drink and I was the only customer there was 4 people queuing up for reception and I was there before them

10

Jade

8 Dec 2023

·

Great location for my work, very friendly staff.

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Location

Very convenient motorway-services setting for stopovers, with quick access to the M25/A1 and numerous nearby food options. Some guests found rooms quiet despite the setting, though a few noted noise near entrances.

Related guest reviews

10

martin

13 Jun 2024

·

Stayed 1 night

The hotel is within the service area at the junction of the M25 & A1M It is free parking when entering your car details at reception The hotel is situated next door to a restaurant and other eating places

10

CHRISTOPHER

1 Sept 2024

·

Stayed 1 night

A great place near Elstree studios for a quick kip.

8

KATHERINE

13 Feb 2024

·

Stayed 1 night

A one night stay and the room had everything I needed. Towels and bedding were clean and bed comfortable. Asked and got a lovely quiet room at the back overlooking nature reserve. Mice for a walk in the morning and great uf you have dogs. Quick and efficient check in and check out. Paid for a breakfast voucher for the service station which was delicious and good value. Room needed updating and some tlc, but still good for the price and OK for a one night stay shilst travelling. Parking included in the price.

10

BOGDAN

5 May 2024

·

Stayed 1 night

Great location

10

rauf

1 Jul 2024

·

Stayed 2 nights

Convenient easy for airport and London.

8

Paul

30 Aug 2024

·

Stayed 4 nights

Simple room handy access to all roads

8

lee

13 Oct 2024

·

Stayed 1 night

Hotel was easy to find. Plenty of parking. Easy to use if disabled . Sum up. It was a room. Double bed. Kettle and tea/ coffee. With the services right next door it was easy to get food as well.

8

J

9 Feb 2023

·

Stayed 1 night

Ideal hotel to stay overnight for business, close to the M25 motorway but couldn't hear any of the traffic. Staff friendly, check-in quick. Room comfortable.

10

astrid

27 Mar 2025

·

Stayed 1 night

Just an overnight stay for work and I must say I was impressed. Despite it's proximity to the M25 it was pretty peaceful. Room and bathroom functional and clean. Being in a service station there's everything you need, car charging, food outlets, fuel. So, all it all, nothing swanky but very comfortable.

8

Darran

6 Sept 2024

·

Stayed 1 night

Nice room, convenient location and variety of eating options.

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AI-generated summary based on recent guest reviews

Dining

Dining mainly relies on the adjacent service area; breakfast and food options next door draw mixed views on quality and value, with some noting limited selection or pricing quirks. The on-site bar service can be slow.

Related guest reviews

4

David

13 Mar 2025

·

Stayed 1 night

Had to pay additional fees to park on arrival which I wasnt aware of. Apparently if you book direct they waive this fee so hotels.com are also being naughty here but I dont like these sort of tactics. Also breakfast on site is 8.99 pp. Hotels.com charged 10.00 so again very annoyed. And to top this you have to eat in the services next door. Food was not worth the money. The room was tired. Bathroom white goods broke and repaired with staining around the room. Windows ill fitting and generally run down. It served a purpose but i dont know who to blame more the hotel or hotels.com for mis information.

8

Emma

29 Feb 2024

·

Stayed 2 nights

It was a really comfortable bed. Thankfully as my visit was the end of February there was a heater in the room (there was also a fan). The room was quiet, which was surprising as it's at a Services. The staff were very friendly and helpful. When my hairdryer didn't work they quickly replaced it. The building is somewhat dated. As it's at the Services there were plenty of places to get food. I'd definitely stay there again.

10

Peter

30 Nov 2024

·

Stayed 1 night

Good quick and easy check in lovely little bar good for a night stop on the way to the next place

6

Jacqueline

19 Aug 2024

·

Stayed 2 nights

The WiFi didn’t work at all which we needed due to working whilst I was staying at the hotel. Plug sockets in the room were so low on one side under the tv that we couldn’t plug our phone chargers in at all. We thought there was on site breakfast and restaurant facilities. A bit disappointed that we had to use the next door service area facilities for food as we sure suggested the hotel did the breakfast. Shower wax fantastic though, very powerful.

8

Andrew

31 Oct 2025

·

Stayed 2 nights

I didn’t have breakfast of a night there’s I staff doing reception and bar and it took 20mins to get a drink and I was the only customer there was 4 people queuing up for reception and I was there before them

10

Joan

28 Jun 2024

·

Stayed 1 night

Handy for what we needed. Property looking a little tired. It it was fine for ou4 needs. We have stayed there before and it is very reasonably priced and the added bonus of being able to get a breakfast is a plus for us

10

Doreen

7 Sept 2023

·

Stayed 3 nights

Loved the hotel comfortable spotlessly clean room everything we needed for a comfortable stay. Tea coffee facilities, shower and hand gel, hair dryer towels, fan in room. We had breakfast one morning very nice that was served in the food hall. Plenty of eateries spoiled for choice will definitely stay again thank you

8

lee

13 Oct 2024

·

Stayed 1 night

Hotel was easy to find. Plenty of parking. Easy to use if disabled . Sum up. It was a room. Double bed. Kettle and tea/ coffee. With the services right next door it was easy to get food as well.

8

G P

16 Jan 2023

·

Stayed 2 nights

Lovely hotel. Very convenient as its right next to the eating areas. Will book here again.

8

Stella

28 Oct 2025

·

Stayed 1 night

Selection was limited and many add even for a slice of toast and tea.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$55
February	US$60
March	US$63
April	US$64
May	US$70
June	US$80
July	US$85
August	US$73
September	US$81
October	US$72
November	US$66
December	US$64

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6 $63	7 $80	8 $104	9 $135	10 $69	11 $66	12 $98
13 $46	14 $86	15 $123	16 $99	17 $63	18 $69	19 $87
20 $53	21 $86	22 $123	23 $101	24 $64	25 $62	26 $110
27 $53	28 $74	29 $99	30 $110

Su	Mo	Tu	We	Th	Fr	Sa
				1 $65	2 $62	3 $92
4 $46	5 $74	6 $104	7 $104	8 $73	9 $55	10 $82
11 $49	12 $74	13 $99	14 $98	15 $63	16 $59	17 $93
18 $53	19 $71	20 $101	21 $91	22 $81	23 $68	24 $80
25 $53	26 $81	27 $90	28 $107	29 $60	30 $64	31 $85

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Monthly average prices

About this property

Location

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What guests think

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