Is parking available at the property?

Self parking is available on-site for a fee of GBP 5.00 per night. Parking is limited, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults sharing a guestroom, with additional guests incurring breakfast fees.

What are the standard check-in and check-out times?

Check-in is from 14:00 until 23:59, and check-out is at 12:00. Early or late check-in/check-out may be available upon request, subject to availability and possible additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and bathrooms. Additional accessibility features may be available upon request.

What is the location of the property in relation to key landmarks?

The hotel is located near the airport, within a 5-minute drive of Norfolk Broads and Hellesdon Hospital. It is approximately 1.5 miles from Catton Park and Wensum Park, and 2.2 miles from Norwich International Airport.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Holiday Inn Express Norwich

Average nightly price at Holiday Inn Express Norwich by IHG by month, last 12 months (USD)
Month	Average price
January	$82
February	$94
March	$100
April	$99
May	$104
June	$119
July	$133
August	$118
September	$118
October	$107
November	$92
December	$86

What guests think

Across the reviews for Holiday Inn Express Norwich by IHG, travellers consistently praise clean, comfortable rooms, friendly staff, good value, and a convenient location near buses and a supermarket, with many noting a generally satisfying, simple breakfast included.

Recurring downsides include early-morning noise from the adjoining gym for some rooms, occasional maintenance issues (air conditioning, running or blocked toilets, tired paintwork), and crowding or limited items at breakfast. Many guests still report quiet nights, ample parking, and generally smooth Wi-Fi, though a few found it slow. Overall, expect a clean, affordable, no-frills stay with helpful service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site bar and simple dining are available but options can be limited or unclear, with occasional missing drinks or menu items. Parking is plentiful.

Related guest reviews

8

Man

Jul 28, 2024

·

Stayed 2 nights

plenty of paring space

8

Vishal

Jul 20, 2025

·

Stayed 1 night

staff very helpful . Nice location . Great to have a some dine in facility .

10

Andrew

Apr 5, 2025

·

Stayed 1 night

Clean comfortable, close to our evening out and able to get a drink at the bar late night. Breakfast included in the price… can’t fault it really.

10

Joel

Jul 22, 2024

·

Stayed 2 nights

Check in was very efficient. Room spacious and clean. En suite shower / toilet clean too. Bed was very comfortable. Wifi worked well, without any problems. Although the car park was busy, there were plenty of parking spaces. Hotel was conveniently close to a regular bus route to Norwich city centre. All staff at reception were helpful and professional, especially one clean shaven man, who printed a document for me. Unfortunately, I didn't get his name. Overall, we had a really enjoyable stay and a positive impression of Norwich.

8

Margaret

Nov 10, 2025

·

Stayed 2 nights

Yes the room was clean. The staff freindly. BREAKFAST very good. The bar was good Apart from no diet coke served or any diet drinks. Told they had mushroom soup. When the soup it was chicken soup. I hate chicken.

8

John

Aug 23, 2024

·

Stayed 4 nights

Booked because had restaurant and bar. Restaurant menu and hours were difficult to ascertain. Had to ask at desk. Not clear that takeaway cannot be eaten at restaurant tables. Staff was helpful in providing utensils for takeaway and directing us to outdoor tables. Staff was always friendly and answered all questions.

10

Patrick

Sep 21, 2025

·

Stayed 3 nights

The staff were unfailingly friendly and welcoming, going the extra mile to serve our needs. Breakfast was fine too. The room was very clean, no complaints, and very quiet at night. Our only disappointment was in the evening meal, but given the limited facilities at the hotel, it was understandable. That was the only downside of our very peasant stay. Much recommended.

8

Sandy

Jul 19, 2024

·

Stayed 1 night

When we arrived our rooms werent ready even though we were given the keys to our rooms. On a personal note I was celebrating my birthday and came back from a gathering of my ex RAF friends to find there was no Scottish whisky available. As I had travelled down from Scotland for this event it did dampen the celebrations somewhat.

8

Emily

Aug 17, 2025

·

Stayed 1 night

The bed was ok. Good enough hotel for one night stay. Close to asda. Good parking. Staff helpful with taxis and helpful with gluten free breakfast options

10

Karin

Jul 5, 2024

·

Stayed 1 night

Nice simple breakfast with all you need, plenty of parking and great room

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Cleanliness

Cleanliness is praised throughout rooms and public areas, with many describing spaces as very clean or spotless. A few reported issues such as mould, dust, or exterior litter.

Related guest reviews

10

Talbot

Jan 10, 2026

·

Stayed 1 night

Decent breakfast sausage & bacon and a wide selection of fruit and cereals. Clean and tidy room.

10

bijal

Sep 26, 2025

·

Stayed 1 night

Clean

10

Julie

Dec 22, 2025

·

Stayed 1 night

Nice 2 night stay. Rooms comfortable and clean. Staff friendly. Breakfast good with gluten free options. Good location close to bus stop for regular bus service into town.

2

Victoria

Jan 3, 2026

·

Stayed 1 night

The noise at night, thumping, shouting no soundproofing, rock hard bed, air con not working and the worst thing mould in shower and all round the soaking wet windows that you can’t open! Absolutely disgusting!

10

Mandy

Jul 8, 2025

·

Stayed 1 night

Room nice size & clean. But from about 6am, we could hear bassy music presuming from the gym next door. Outside of property was a mess, the bin was over flowing & cigerette buts all over. Not a welcoming sight. The disabled spot was taken by someone without/not displaying blue badge

10

Joel

Sep 10, 2025

·

Stayed 3 nights

I've stayed here several times now with my family. Consistently clean, quiet and comfortable. Breakfast is good, providing all the usual options. Staff at reception very helpful. We arrived very late, so 24 hour check-in was welcome.

10

Joel

Jan 12, 2025

·

Stayed 1 night

Very peaceful nights sleep. Quiet all evening and night. Internet worked great. Shower warm. Room and ensuite very clean. Staff very helpful.

10

Mike

Nov 23, 2025

·

Stayed 1 night

Lovely hotel friendly staff great breakfast clean and tidy

10

Brian

Aug 23, 2024

·

Stayed 1 night

Really good hotel. Spotlessly clean, good price and a great breakfast.

6

Mathew

Jun 2, 2024

·

Stayed 2 nights

Room was very dusty, and toilet wasn’t clean when checked in Services was good

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable with good beds and showers; many found them quiet. Some guests noted hard mattresses, dated decor, or problems with air conditioning/heating and occasional noise from the adjoining gym.

Related guest reviews

8

ELAINE

Jul 21, 2025

·

Stayed 2 nights

This was our third visit to Norwich and we stayed in Holiday Inn Express again. Great location for us. Service is good as usual. Breakfast had limited choice compared to other Holiday Inns (veggie sausages not great!) Our room was on the side near to David Lloyd’s which didn’t bother us until they played very loud music at 9am disturbing our sleep! If staying again I will request a room on the other side.

10

Wendy

Mar 10, 2025

·

Stayed 3 nights

We had a great stay, staff were friendly and helpful, room was very spacious and clean

2

Victoria

Jan 3, 2026

·

Stayed 1 night

The noise at night, thumping, shouting no soundproofing, rock hard bed, air con not working and the worst thing mould in shower and all round the soaking wet windows that you can’t open! Absolutely disgusting!

10

Lewis

Dec 13, 2025

·

Stayed 1 night

Comfy beds, breakfast was good, quiet sleep - no noise from outside or inside hotel - would stay again

4

Helen

Apr 7, 2025

·

Stayed 4 nights

The property needs painting as most of the woodwork is chipped and damaged. The air con didn’t work and there are no windows so the room was hot smelly and uncomfortable

6

Patrick

Mar 23, 2025

·

Stayed 2 nights

Very clean, all the basics covered. Breakfast was ok but the area where is ess presented was very small and just not enough for the guests; we were all kind of falling over one another. The staff were friendly. The main issue was there bed. I am a side sleeper but don't like a soft mattress but this one was little more than a board with a sheet over it, making it really hard to sleep and leaving me feeling bruised in the morning. No idea how procurement department could arrive at purchasing this.

10

Gerry

Oct 21, 2025

·

Stayed 1 night

Helpful and friendly staff. Nice size room, quiet, comfortable, good wifi reception, little iron and ironing board im room which was useful

10

Katherine

Oct 13, 2024

·

Stayed 1 night

Room was great, good size. Bathroom clean and bright. Very comfortable beds.

8

Judy

Dec 10, 2025

·

Stayed 1 night

Staff were lovely. Room and en-suite were clean, good towels, queen bed. Breakfast was fine. This is a budget hotel and was of a good standard. But sadly not great to be woken by a loud voice and booming music at 6am from the spinning class at the private sports club gym club adjoining the building.

8

Andrew

Oct 17, 2025

·

Stayed 1 night

Comfortable enough. Helpful & friendly staff. Room could do with a refurb/update.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, welcoming, and helpful, with efficient check-in and staff going the extra mile. A few guests reported slow maintenance responses or booking mix-ups.

Related guest reviews

10

Yali

Dec 19, 2025

·

Stayed 1 night

Nice staffs

10

Valerie Ann

Sep 13, 2025

·

Stayed 3 nights

staff very helpful and efficient.

10

Brian

Aug 22, 2025

·

Stayed 3 nights

Brilliant 3 night stay. Reception was lovely. Management really good. Full marks to Don who was very helpful.

10

OLUWASEYI

Nov 24, 2025

·

Stayed 1 night

Everything was well put together. The room was nice and neat. Breakfast was great as well. Staff was veey helpful and responsive

10

Joel

Sep 10, 2025

·

Stayed 3 nights

I've stayed here several times now with my family. Consistently clean, quiet and comfortable. Breakfast is good, providing all the usual options. Staff at reception very helpful. We arrived very late, so 24 hour check-in was welcome.

10

Joel

Sep 10, 2025

·

Stayed 1 night

Recommended. Helpful staff. Clean, quiet and comfortable

8

ROY

Jan 30, 2025

·

Stayed 1 night

Staff were friendly however at Check-in, we met Daniel who went over and above all our expectations. From the moment we arrived he made it feel like home, attending to our every needs. 10/10!

6

Sam

Oct 25, 2025

·

Stayed 1 night

The link between hotels and holiday inn needs improving - i booked a twin for two people, they only got info saying it was for one person, the first two rooms they gave me were double beds. Once that confusion was cleared up it was all fine.

10

Rose

Feb 2, 2025

·

Stayed 2 nights

What we like was how you gave us a baby cot. We also kept getting ice cubes from the kitchen to cool our baby food .. the service was excellent. Thank you to Daniel the manager who organised everything for us.

8

Alex

Dec 19, 2025

·

Stayed 1 night

The toilet got stuck & constantly ran, complained to reception but no body came to fix it, kept me awake most of the night. Would of gone back down to reception but was to tired

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Location

Convenient for buses into the city and everyday needs with an Asda next door; many liked the quiet surroundings and easy access. Some rooms are affected by loud early music from the neighboring gym.

Related guest reviews

10

Elaine

May 10, 2025

·

Stayed 2 nights

Excellent stay, friendly staff, good breakfast choices, very clean bathroom and room. Big comfy bed and choice of pillows. Could do with a safe in the room. Good location with easy access to local buses to city centre & further afield. Asada on the doorstep for forgotten essentials & snacks.

10

Curtis

Aug 11, 2025

·

Stayed 1 night

We needed somewhere to put our heads for the night and this location was perfect for us. Breakfast was decent enough and Asda right over the road to grab lunch and snacks for the day. Also a Maccas in the Asda if needed.

8

ELAINE

Jul 21, 2025

·

Stayed 2 nights

This was our third visit to Norwich and we stayed in Holiday Inn Express again. Great location for us. Service is good as usual. Breakfast had limited choice compared to other Holiday Inns (veggie sausages not great!) Our room was on the side near to David Lloyd’s which didn’t bother us until they played very loud music at 9am disturbing our sleep! If staying again I will request a room on the other side.

10

Julie

Dec 22, 2025

·

Stayed 1 night

Nice 2 night stay. Rooms comfortable and clean. Staff friendly. Breakfast good with gluten free options. Good location close to bus stop for regular bus service into town.

10

Sylvia

Jun 5, 2025

·

Stayed 2 nights

Lovely and quiet location. Good for buses into city centre. Comfortable bed and clean.

10

Malcolm

Aug 29, 2024

·

Stayed 1 night

Convient place on outskirts of Norwich. Clean and spacious, rooms clean tidy. Supermarket on doorstep.

2

Lisa

Feb 21, 2025

·

Stayed 1 night

Woken up at 6 with a gym class going on next door

10

Gillian

Aug 5, 2025

·

Stayed 1 night

Great breakfast and close to Asda

10

Per

Aug 4, 2025

·

Stayed 3 nights

Hotel standard in UK varies - this hotel is absolutely at a higher standard than most UK hotels. Spacious room, nice and comfotable beds, easy to acces by bus or taxi from airport or citycenter, quiet surroundings, a supermarket next to, kind and helpful staff. Breakfast OK - could have been improved by at slice og cheese (but we got it from the supermarket). Prices are OK. Nice hotel - we will come back!

8

Judy

Dec 10, 2025

·

Stayed 1 night

Staff were lovely. Room and en-suite were clean, good towels, queen bed. Breakfast was fine. This is a budget hotel and was of a good standard. But sadly not great to be woken by a loud voice and booming music at 6am from the spinning class at the private sports club gym club adjoining the building.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally well-liked, with hot items, fruit/cereals and gluten-free options, though some found variety lacking and the buffet area crowded at peak times. Evening dining and bar options are limited or unclear, with occasional missing items.

Related guest reviews

10

Mercedes

Sep 16, 2024

·

Stayed 4 nights

Enjoyed our stay. Modern accommodations. Helpful staff. Breakfast time frame was great but would have liked more fruit options. Evening ala carte options pricey but tasted good. ASDA grocery store walking distance and convenient. Quick taxi ride to the University of East Anglia for only £10.

6

Susan

Oct 27, 2025

·

Stayed 3 nights

Internet slow and unreliable, especially the 'house' network. Not enough shelving in bathroom, no hooks in bathroom, no drawers in bedroom, bedside tables too small, toilet blocked on last day. Heating unresponsive to changes made on the controls. Single quilts very narrow for the beds, no overhang. No prepared fresh fruit, no fruit knives for unprepared fruit. Buffet area badly designed, too small, congested. Many tables seated 4, but often with only 1 or 2 people seated at each, leading to a shortage of tables when busy. Absence of written information in the room, eg, the option for 'no room service', food menu for evening meals. Room was clean. Saw very few staff, but all were polite. Workmen on the roof directly outside the room window before our check out time. Am concerned that no one will respond or deal with these comments.

10

Talbot

Jan 10, 2026

·

Stayed 1 night

Decent breakfast sausage & bacon and a wide selection of fruit and cereals. Clean and tidy room.

10

Julie

Dec 22, 2025

·

Stayed 1 night

Nice 2 night stay. Rooms comfortable and clean. Staff friendly. Breakfast good with gluten free options. Good location close to bus stop for regular bus service into town.

10

Andrew

Jun 10, 2025

·

Stayed 2 nights

All good 2 minor things, no yoghurts at breakfast and dining room chairs make a horrible noice when people move them ( as I say minor things) Everything else very good Nice breakfast plenty of choice Rooms fine Location fine

10

Andrew

Oct 29, 2025

·

Stayed 2 nights

Staff very helpful, breakfast food very good

10

Lewis

Dec 13, 2025

·

Stayed 1 night

Comfy beds, breakfast was good, quiet sleep - no noise from outside or inside hotel - would stay again

8

Margaret

Nov 10, 2025

·

Stayed 2 nights

Yes the room was clean. The staff freindly. BREAKFAST very good. The bar was good Apart from no diet coke served or any diet drinks. Told they had mushroom soup. When the soup it was chicken soup. I hate chicken.

8

John

Aug 23, 2024

·

Stayed 4 nights

Booked because had restaurant and bar. Restaurant menu and hours were difficult to ascertain. Had to ask at desk. Not clear that takeaway cannot be eaten at restaurant tables. Staff was helpful in providing utensils for takeaway and directing us to outdoor tables. Staff was always friendly and answered all questions.

8

John

Dec 29, 2024

·

Stayed 1 night

Breakfast selection was not as good quality and choice as in other Holiday Express in we stayed in . Many of the breakfast items advertised on their menu were not available this was disappointing.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $143	20 $175	21 $151	22 $115	23 $97	24 $156
25 $77	26 $109	27 $136	28 $136	29 $107	30 $96	31 $145

Su	Mo	Tu	We	Th	Fr	Sa
1 $73	2 $108	3 $115	4 $108	5 $87	6 $88	7 $113
8 $71	9 $101	10 $123	11 $115	12 $97	13 $92	14 $137
15 $71	16 $121	17 $139	18 $133	19 $124	20 $91	21 $115
22 $71	23 $137	24 $161	25 $158	26 $145	27 $103	28 $117
29 $71	30 $138

Holiday Inn Express Norwich by IHG

Prices for Holiday Inn Express Norwich by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Twin Beds (With )

Standard Room, 1 Queen Bed (With )

Standard Room (With )

Standard Room, 1 Queen Bed with Sofa Bed (With )

Standard Room, 1 Queen Bed, Accessible (With )

Guest reviews of Holiday Inn Express Norwich by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Norwich by IHG

Considering this hotel for your Hellesdon trip?

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