Is parking available at the property?

Yes, free self-parking is available on-site. Limited parking spaces are provided.

What type of breakfast is offered and what are the serving hours?

A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM.

Does the property allow pets?

Yes, pets are allowed with a fee of GBP 20.00 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is from 2:00 PM, and check-out time is until 12:00 PM. Early or late check-in/check-out may be available upon request but cannot be guaranteed.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathroom accessibility are not provided.

Where is the property located in relation to key landmarks?

The hotel is located in the historical district of York, within a 5-minute drive of Shambles and York Minster. It is approximately 0.3 miles from Cineworld York and 4.1 miles from York Racecourse.

What are the policies for guests staying with children?

Children 18 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Holiday Inn Express York - Comfortable Stays

Average nightly price at Holiday Inn Express York by IHG by month, last 12 months (USD)
Month	Average price
January	$73
February	$89
March	$95
April	$110
May	$128
June	$130
July	$136
August	$132
September	$130
October	$131
November	$135
December	$125

What guests think

Across the reviews, Holiday Inn Express York by IHG is praised for friendly, accommodating staff, generally clean, comfortable rooms, and a reliable, included breakfast, with free parking and easy access to park and ride making it convenient for drivers.

The location is on the outskirts, handy for park and ride and shopping areas, but not ideal for walking into York and taxis can add to costs. Common drawbacks include no lift or air conditioning, some corridor or neighbour noise and soft, sagging mattresses, plus occasional bathroom odours or dated sealant. Expect a straightforward, good‑value base outside the city.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic but practical: free parking on site, an adjacent Toby Carvery, EV charging, and a small bar with 24/7 hot drinks. Notably, there’s no lift and no air conditioning, and parking can feel limited at busy times.

Related guest reviews

8

Richard

Apr 22, 2025

·

Stayed 2 nights

Stayed at the Holiday Inn Express for an Easter break. Lovely hotel, great parking and next to the Toby Carvery. Staff are great. Would stay here again. Thank you

10

Peter

Aug 15, 2025

·

Stayed 1 night

Limited parking. Lovely clean room. Front staff was kind and helpful.

8

Juliana

Dec 16, 2024

·

Stayed 1 night

Its just a good enough hotel to spend the night when travelling. Quiet area, easy parking with EV chargers

10

Grace

Nov 30, 2025

·

Stayed 1 night

Clean and friendly staff and a great breakfast and great location and free parking

10

Liam

Mar 24, 2025

·

Stayed 1 night

Great stay at a very well positioned hotel. Handy for the LNER Stadium and all the shops / restaurants on the site. Toby Carvery right next to the hotel too so spoiled for choice. Efficient and friendly check in, good comfy room with decent facilities and good breakfast options. A very good stay and would recommend this hotel for anyone saying in the York area. Not as central as some hotels but a handy option with free parking and not far from the centre.

10

Mark

Jan 13, 2025

·

Stayed 2 nights

The hotel was clean and the staff were friendly. Excellent experience. The breakfast was delicious and there was more than enough selection. We were visiting from Canada and spent 2 nights here. We did not have a vehicle but found it easy to use UBER. It was nice that we were able to get at drink and the small bar when we came back from a long day of site seeing.

8

Ian

Jun 10, 2023

·

Stayed 1 night

EV car charger worked very well which was main reason for booking here. Room and hotel just was what I required, no frills but perfect for a one night stay

10

Heather

Jun 29, 2025

·

Stayed 1 night

The hotel was clean and quiet. The staff was friendly and helpful. No elevator or AC which was the only down side. Would definitely stay again though.

8

rohan

Aug 27, 2024

·

Stayed 1 night

Basic hotel, but clean, free parking, near York City centre. Breakfast is included in the price and is of good quality. Staff were very friendly and helpful. Only potential small negative is that there are no lifts - so this may be an issue for some people (it was not a problem for us)

10

JULIA

Apr 21, 2023

·

Stayed 1 night

Very convenient hotel. Staff always really happy and helpful. Comfortable rooms with nice buffet breakfast and hot drink machine available 24 hours per day. I ternet always works lovely hot powerful shower.

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Cleanliness

Rooms and public areas are generally clean and often described as spotless. However, recurring issues include bathroom odours, mouldy sealant or tired grout, occasional missed housekeeping, and some maintenance problems like damp carpets or broken tiles.

Related guest reviews

6

Dan

Oct 10, 2025

·

Stayed 1 night

The staff and facilities were amazing, I think it might just have been a bad room but it had a really bad smell of urine in the bathroom and made the room feel dirty

10

sharon

Dec 27, 2025

·

Stayed 2 nights

Clean room, friendly staff

8

Rosemarie

Jul 24, 2023

·

Stayed 2 nights

The room was good but could have done with a clean....the mirror when we arrived was absolutely covered ...there must have been children in before our stay....and they had fun in the mirror which is absolutely fun for kids but the clearners toatally missed this (how they missed it mind is totally baffling) ..but apart from that the room was perfectly comfortable and yes we would definitely stay there again and recommend the hotel

4

Leanne

Dec 9, 2024

·

Stayed 1 night

Bathroom was substandard in terms of cleanliness with mouldy silicone around the shower area and poor re grouting of tiles in bathroom floor. Pillows smelt musty and we werent able to use them because of this. Breakfast was adequate but far from the quality we’ve had at other holiday inn express establishments

10

Lindsey

Dec 7, 2025

·

Stayed 1 night

Great room very clean Breakfast was excellent Very friendly staff

4

Wayne

Jun 29, 2025

·

Stayed 1 night

There is no designated parking. The hotel is dated and not cleaned to an appropriate standard. When entering our room there was a damp musty smell which we highlighted to the staff member on duty. There was no offer of a new room. After returning from a drive and removing our shoes, we discovered that the area of carpet directly in front of the bathroom was soaked, as though it had been flooded, or there was an underlying leak from the bathroom in our or, or the one next door. We brought the manager to the room to show her, where she provided some towels for the floor, this did not alleviate the smell. By this time we were informed there were no other rooms available, it was an unpleasant night. This room was not up to standard and should not have been occupied by anyone until the problem was solved. Hopefully the management will see it fit to refund the fee we were charged.

6

Sandra

Mar 27, 2025

·

Stayed 1 night

Toilets need a good bleaching also shower traps need doing as well

8

Mary

Sep 12, 2025

·

Stayed 1 night

It was easy to find, parking was good, check in was quick and easy, we were surprised to be given the disabled room, there was mould in the shower but otherwise very clean, very close to York centre so we could explore.

10

Ranjeet

Nov 30, 2025

·

Stayed 1 night

Check in was super quick. The room was set up for us as a family. Bathroom was spotless and spacious. We only stayed for 1 night but could easily stay longer as it's such a good hotel. Room and communal areas are clean and well maintained. Breakfast has good choices. Good coffee machine with various options. Non dairy milk also available. Would definitely stay again.

10

Barrie

Nov 6, 2025

·

Stayed 1 night

All of the staff were wonderful. My father has some mobility issues and the receptionist noticed this and switched our room for one on the ground floor, all before I could ask. The room was spotless and quiet, couldn't ask for more.

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Rooms

Rooms are basic and functional, with good showers, but many note soft or sagging mattresses and noise from corridors or neighbouring rooms. Lack of air conditioning, limited storage, occasional small room sizes, and spotty Wi‑Fi are recurring drawbacks.

Related guest reviews

6

Edmond

May 11, 2025

·

Stayed 1 night

Beds were too soft.

10

DAVID

Aug 18, 2025

·

Stayed 1 night

Disappointing that there was no air conditioning. There was just a plug in noisy fan which made sleeping difficult in the heat. Other than that everything was great.

6

Angela

Jun 16, 2025

·

Stayed 4 nights

The Room was basic- with terrible storage and no fridge. However we found the staff to be very friendly and helpful. The breakfast was very good- shame there was no fresh fruit in the morning.

6

Diana

Aug 1, 2025

·

Stayed 1 night

Bed needs replacing. Very soft and rolled to the middle. Bigger fan needed for air flow

6

Christopher

Jun 2, 2025

·

Stayed 3 nights

Noise from room above. Could hear every conversation

10

Donald

Sep 26, 2025

·

Stayed 2 nights

Buffet breakfast was good and staff attentive. This felt like a new hotel, with a very good standard of furniture & fittings. The shower was excellent. The hotel has plenty of parking but is some way out of town, and thus very quiet.

8

kelly

Nov 5, 2024

·

Stayed 3 nights

Accommodation was clean, staff were extremely friendly and helpful, breakfast was excellent for an express hotel, evening meal at Toby carvery next door was disappointing but had no impact on my stay at holiday inn, despite being connected to the Internet it was extremely poor connection

6

Fanny

Aug 3, 2025

·

Stayed 1 night

The room was ok but in real term a bit small for a family, with no space to open your luggage really. Beds and bathroom were clean and as you'd expect for a holiday inn. However there was no restaurant on sight as we'd expected from the amenities list on the hotels.com website and we never got feedback from the hotel when we emailed to asked. So all in all, quite expensive from what you get.

8

Mandy

Apr 28, 2024

·

Stayed 2 nights

Hotel good 'food good' room clean. Only downside the bed was uncomfortable it was like a trampoline. Overall stay for us was excellent.

6

Lindsey

Jul 18, 2025

·

Stayed 1 night

Staff were lovely and friendly however, room very noisy, you could hear everything next door and in the corridor. TV - only a few channels, no BBC1 or ITV1! by the time i found this out it was too late

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Service

Service is a standout, with numerous mentions of warm, proactive staff who accommodate early check‑ins, room changes, and special requests. A few guests reported reception strain and isolated booking or room allocation issues.

Related guest reviews

10

Keith

Feb 7, 2025

·

Stayed 5 nights

No Lift to first floor, Staff were very helpful and re-allocated a ground floor room

10

Louise

Oct 25, 2025

·

Stayed 2 nights

We were met after a long drive by the manager Chris who was absolutely fantastic! He was so friendly and made a big fuss of our daughters who loved him! The room was compact but perfect for a 2 night stay. Bathroom was spotless. Breakfast the next day was good with several cold choices, the standard hot options - all of which were replenished during breakfast hours. All staff were very warm and welcoming- we would stay again. Yes the room could have been bigger but it was a great excuse to all jump into bed in our pjs at the end of a long couple of days! Rates were reasonable too.

6

Luke

Feb 3, 2025

·

Stayed 1 night

Seemed understaffed at reception and rooms were quite noisy. Apart from that, a good stay that works for what it is

10

Graham

Feb 24, 2025

·

Stayed 1 night

We were impressed with the friendliness of the staff, cleanliness throughout the building, and how good the breakfast was - plenty of choice, good, fresh food. Overall a great experience.

2

Sally

Jul 8, 2023

·

Stayed 2 nights

Booked this hotel back in February as needed an accessible room. Drove all the way down from Scotland for our wedding anniversary only to find that someone else was staying in our room. We were told we had been taken out of the room for some reason and the room had been given to someone else and that they had no more accessible rooms left.

10

Yvonne

Apr 3, 2024

·

Stayed 4 nights

We arrived to find out Hotels.com had canceled our 4 day reservation and the hotel was full. We were exhausted from driving 9 hours in traffic. The desk agent Briony was absolutely brilliant and was able to work some magic and found us a room at a sister hotel not too far away. She went over and above the call of duty to insure we were accommodated for. We returned to the hotel after our first night in the sister hotel and it was great. The staff were lovely. Briony continued to ask us if everything was ok with our stay throughout the following days. She was great and really made our stay. Gill was also another kind face who we interacted with daily. I would love to see Briony rewarded for her friendly, understanding, positive, can-do attitude and just all around professionalism.

10

Steven

Jul 6, 2025

·

Stayed 1 night

Every time I stay at this IHG on the outskirts of York I am greeted with warmth, professionalism and kindness. Amber was on reception, she was very professional and check in was effortless and quick. She also helped me out with a couple of queries. Breakfast was wonderful as usual, really nice staff, full of smiles & helpfulness.

10

Sean

Sep 16, 2025

·

Stayed 1 night

The staff's willingness to check me in early and promptly was very much appreciated. I'd had a rough several hours of travel and they made me feel right at home.

10

Stephen

Jun 25, 2025

·

Stayed 3 nights

From the moment we arrived the staff were extremely helpful and friendly. Absolutely nothing was too much trouble

10

Pamela

Aug 6, 2025

·

Stayed 2 nights

We enjoyed our two night stay all the staff were great very friendly A big shout out to Amber at the front desk Such a lovely girl it was a pleasure to meet you Amber thanks so much for looking after us, Pamela & Doug johnson

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Location

Set on the outskirts, it’s handy for drivers with park‑and‑ride nearby and shopping areas close by, but not ideal for walking into York. Several guests noted taxi costs and occasional difficulty finding the entrance/postcode.

Related guest reviews

10

Elaine

Feb 25, 2025

·

Stayed 4 nights

Great location, close to York, but not in York. There is a bus stop located near to the hotel which goes in York or the coast. The breakfast was lovely either a cooked breakfast or cereal and fruit, yoghurt or toast.

10

michael

Jun 30, 2025

·

Stayed 1 night

a little bit out of town for a tourist, however very good value , excellent breakfast and room was well appointed and spotlessly clean. a very good 3 to 4 star hotel.

10

James

May 30, 2024

·

Stayed 2 nights

Hotel lovely. Staff amazing. A little economical on the location though. Not as near as it claims. Cost us £40 in taxis to city centre during our stay.

8

Gary

Sep 15, 2023

·

Stayed 2 nights

It was quiet and staff were nice and friendly. But I believe it is a lot further away from York city centre than it suggests it is not a walkable distance and certainly not 3 mins away by car it cost me £40 in taxi fare there and back on 4 occasions. The hotel itself was clean. One other thing we got lost at the last hurdle of our journey into hotel we rang the hotel on two occasions talking to two different staff members who couldn’t help us with directions this put nearly two hours on the journey in.

10

Robert

Mar 12, 2024

·

Stayed 3 nights

Good location if you have a car,friendly and helpful staff,good breakfast and next to a Toby carvery. Also close to the shopping outlets at monks cross and Clifton moor.

8

Vivich

Sep 19, 2025

·

Stayed 1 night

Breakfast was good, location is a bit far from town and there's no shop near by. Parking was easy and plenty of spaces.

8

Emma

Apr 5, 2025

·

Stayed 2 nights

2 night couples’ break for a birthday celebration. Double bed small and didn’t have particularly great sleep. Breakfast good and staff very friendly. We didn’t bring the car as we decided to come on the train to York and we didn’t realise that whilst it’s only 3 miles from the centre, there’s no main / regular bus service or hotel mini bus which would be really helpful for guests (even with a cost attached) Instead it cost us £12-£15 each single way trip. Please bear that in mind !!! It does have an impact on your overall spend for the time away.

10

Liam

Mar 24, 2025

·

Stayed 1 night

Great stay at a very well positioned hotel. Handy for the LNER Stadium and all the shops / restaurants on the site. Toby Carvery right next to the hotel too so spoiled for choice. Efficient and friendly check in, good comfy room with decent facilities and good breakfast options. A very good stay and would recommend this hotel for anyone saying in the York area. Not as central as some hotels but a handy option with free parking and not far from the centre.

10

Elizabeth

Nov 28, 2025

·

Stayed 1 night

Good value for money with a free breakfast as an added bonus. Easy check in, comfortable room. Location is ideal being 1 mile from the park and ride into York centre

10

Jenni

Dec 5, 2025

·

Stayed 2 nights

Great find of a hotel as didnt want to stay in centre .Friendly staff. Quick check in Short drive to shopp outlet and quick uber into centre. Hotel was really clean . Comfy beds. No complaints from us ....we will be back

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Dining

Breakfast is widely praised for being included, fresh and with a decent range; staff accommodate dietary needs and provide non‑dairy milk. Some guests found hot items lukewarm, vegetarian options limited, and the coffee machine occasionally out of service; evening meals rely on the Toby next door.

Related guest reviews

8

Richard

Oct 3, 2025

·

Stayed 1 night

receptionist was excellent, friendly, polite and helpful. The rest of the staff i didnt see much but helpfull and pleasant. Room was excellent, shower could have been hotter but just warm enough. Breakfast as usual not hot enough

6

Angela

Jun 16, 2025

·

Stayed 4 nights

The Room was basic- with terrible storage and no fridge. However we found the staff to be very friendly and helpful. The breakfast was very good- shame there was no fresh fruit in the morning.

8

Roger

Jan 8, 2025

·

Stayed 2 nights

The staff were excellent and the breakfasts were very good.

10

Jill

Oct 3, 2025

·

Stayed 2 nights

Breakfast had a choice of hot cereal and pastries. But limited but for the price was ok. Staff were friendly and athough just off a busy road hotel was tucked away. Toby cavery bext door so wasy to get a evening meal

10

Lindsey

Dec 7, 2025

·

Stayed 1 night

Great room very clean Breakfast was excellent Very friendly staff

6

Derrett

Dec 30, 2024

·

Stayed 1 night

Room tidy and shower good, but heater not very effective and breakfast options for our daughter who is vegan very limited-she had to eat elsewhere.

10

Michael

Apr 22, 2025

·

Stayed 1 night

Great check in service. Good room with good facilities. Good location next to Toby Carvery. Good choice at breakfast. Would definitely use again in the future.

10

Ranjeet

Nov 30, 2025

·

Stayed 1 night

Check in was super quick. The room was set up for us as a family. Bathroom was spotless and spacious. We only stayed for 1 night but could easily stay longer as it's such a good hotel. Room and communal areas are clean and well maintained. Breakfast has good choices. Good coffee machine with various options. Non dairy milk also available. Would definitely stay again.

10

Clive

Sep 15, 2023

·

Stayed 3 nights

Coffee machine was broken for 2 of the3 nights we stayed.

8

Donna

Sep 26, 2025

·

Stayed 2 nights

Good breakfast choices excellent

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $187	21 $164	22 $87	23 $144	24 $214
25 $115	26 $187	27 $135	28 $126	29 $121	30 $126	31 $172

Su	Mo	Tu	We	Th	Fr	Sa
1 $66	2 $102	3 $203	4 $111	5 $79	6 $113	7 $149
8 $64	9 $80	10 $99	11 $91	12 $94	13 $135	14 $223
15 $107	16 $111	17 $190	18 $139	19 $107	20 $182	21 $275
22 $88	23 $103	24 $121	25 $126	26 $121	27 $158	28 $279
29 $98	30 $116

Holiday Inn Express York by IHG

Prices for Holiday Inn Express York by IHG

Monthly average prices

About this property

Location

Room options

Standard Room

Standard Room, 1 Double Bed with Sofa Bed

Standard Room, 2 Twin Beds

Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed

Guest reviews of Holiday Inn Express York by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express York by IHG

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