Name: Best Western Claydon Hotel
Address: 16-18 Ipswich Road, Claydon, Claydon, England, United Kingdom, Claydon, Suffolk, GB
Price range: US$79–US$150 per night
Rating: 8

What guests think

Reviews of Best Western Claydon Hotel highlight very friendly, helpful staff, generally clean spaces, and decent value, with many guests praising tasty breakfasts and convenient parking, while some report small or noisy rooms, variable mattress comfort, and occasional restaurant closures.

Set in a quiet village near Ipswich, it offers an accessible base for visits to the area. Some guests experienced narrow stair access to upper floors, occasional odours, and isolated housekeeping or maintenance issues such as towel shortages, slow hot water, or temperamental heating and air conditioning. Overall, expect a straightforward, functional stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site restaurant and bar are available, though several reviews found them closed on some evenings or holidays. Parking is frequently available on-site, but spaces can be limited at times and some guests reported a £10 charge.

Related guest reviews

8

alison

31 Jan 2023

·

Stayed 1 night

I use Best Western quite a bit whilst working, but this was a bit of a let down.The biggest shock was the £10 parking charge, hidden away in the terms and conditions that no one every checks. I didn't pay it, I parked elsewhere. No restaurant service on a Sunday! In general not brilliant. Room was cold, especially the bathroom with a totally antiquated electric heater on the wall! Room hadn't been heated prior to my arrival so was really cold.

10

Michael

11 Oct 2023

·

Stayed 1 night

Nice hotel, staff really efficient and friendly, parking is a little limited but managed to find a space. Room was clean & fresh with a decent shower. Would stay here again.

2

M

10 Mar 2023

·

Stayed 1 night

This hotel is very overpriced, room/bathroom, bed all appalling. Parking was £10 additional to the overpriced room to park in a muddy area at the back of this place. The bathroom was above the kitchen with a very loud extractor fan and seemingly extracted all of the cooking waste into the shower above, choking fumes. The bed was very uncomfortable. The traffic noise from outside was loud. The noise from othet residents and slamming doors was excessive at all hours of the night. I'd not recommend this hotel.

10

Charles

9 Jun 2024

·

Stayed 1 night

One night stay for a business trip and arrived quite late so restaurant and bar were already closed. Early start so did not stop for breakfast so not able to comment on the food. Room was ok, comfortable and had the usual facilities. Very helpful young lady on reception who lent me a phone charger as I had left mine behind.

10

David

19 Aug 2025

·

Stayed 1 night

Wonderful property with grounds, bar, restaurant , great staff and fabulous large rooms!

2

Hayley

20 Apr 2025

·

Stayed 2 nights

The hotel was clean and the staff were super nice. The room was on what seemed to be a 3rd floor which we had to go up these tiny little stairs with luggage. That was hard. Then the bathroom had no flannels/ face cloths to wash with. We had to leave the hot water running in the bathroom for about 20 minutes before it was hot enough to wash with. Then we booked 2 nights but only needed 1 as our plans changed and even though they had not charged me yet and I cancelled a week before I got their they would not credit me for the 2nd night. I also paid for a full English breakfast and when we got to the hotel we were told that they don’t do that until 10am and only continental was available early morning and again would not refund me the extra fee for breakfast. Then we asked about getting dinner and was told as it was a holiday weekend they closed the restaurant leaving us no option but to go out to find food. NONE of this was disclosed up front when ordering which is why I should have received a credit back.

10

Russell

13 Jun 2024

·

Stayed 1 night

no problems ,staff friendly and helpful ,plenty of car parking would recommend to friends and family

8

Brian

29 May 2025

·

Stayed 2 nights

Lovely location with plenty of car parking. Enjoyed our stay. Staff very polite and helpful.

8

David

8 May 2025

·

Stayed 1 night

Ample parking Good food Good service Good WiFi

10

Richard

4 Aug 2025

·

Stayed 2 nights

Perfect stay. Very comfortable hotel, with friendly staff and plentiful parking.

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Cleanliness

Most guests found rooms and public areas clean, with several noting spotlessly clean stays. A few reported issues such as unpleasant odours or dirty items in rooms.

Related guest reviews

10

Eileen

17 Mar 2025

·

Stayed 1 night

Very clean, friendly caring staff

10

Mark

6 Jun 2024

·

Stayed 1 night

Great hotel in a quiet village. Nice facilities, clean and friendly staff

10

Mary

10 Mar 2025

·

Stayed 2 nights

I stayed 2nights with my daughter ,at the best western Claydon hotel,, spotlessly clean, all staff where very nice and welcoming , restaurant was nice & welcoming ,and the food here is excellent .you have a good option choice of 1coarse, 2 course or 3 course meals . The area is very good, nice quiet village, not far from Ipswich and Stowmarket ,loved our stay at this hotel and would definitely recommend,

2

M

10 Mar 2023

·

Stayed 1 night

This hotel is very overpriced, room/bathroom, bed all appalling. Parking was £10 additional to the overpriced room to park in a muddy area at the back of this place. The bathroom was above the kitchen with a very loud extractor fan and seemingly extracted all of the cooking waste into the shower above, choking fumes. The bed was very uncomfortable. The traffic noise from outside was loud. The noise from othet residents and slamming doors was excessive at all hours of the night. I'd not recommend this hotel.

6

STEPHEN W

23 Jun 2025

·

Stayed 2 nights

2 night stay for a nearby event - staff friendly and helpful - room clean and comfortable - OK place to stay

2

Constantin

31 Mar 2023

·

Stayed 2 nights

Absolutely disappointed. I’ve paid for a Deluxe room and they gave me regular room. Everything in the room damaged, Tv remote covered in dirt.

6

Matthew

2 Jun 2023

·

Stayed 2 nights

The hotel was easily accessible, clean and friendly. We received a warm welcome and our needs were met as we needed a ground floor room. Unfortunately, the bed was very uncomfortable, but the manager was very obliging and swapped our room, unfortunately the second room was just as uncomfortable. The only problem with this hotel is that they need to invest in some new mattresses. Everything else is wonderful.

10

Priya

6 Dec 2024

·

Stayed 1 night

Clean room with tea and coffee including oat milk. Bathroom small but clean and neat. Friendly staff who brought iron and ironing board to the room. Easy check in/out

10

MARTIN

23 Jun 2024

·

Stayed 2 nights

Staff very friendly, food excellent, all areas clean and tidy

4

Stephen

1 May 2023

·

Stayed 1 night

Unfortunately we didn’t have the best stay. Couldn’t fault the staff they were brilliant but ………. Our room smelt like scampi and chips most of the night, must of been near the kitchen not sure The floorboards above us were creaking all night with people walking around upstairs so difficult to sleep. The cooked breakfast in the morning was disappointing as very basic and no option for what type of egg you could have as the only available option was scrambled

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Rooms

Room quality is mixed: some guests had large, comfortable, quiet rooms, while others found them small or cramped. Recurring comments mention noise from floorboards or road-facing rooms, variable mattress comfort, and occasional heating or air-conditioning problems.

Related guest reviews

6

peter

5 Dec 2024

·

Stayed 1 night

Traffic noise from early morning, although rear rooms available. Otherwise all okay.

8

Elaine

25 May 2025

·

Stayed 1 night

Hotel staff very welcoming and helpful Only disappointment was the mattress on the bed ,especially for premium room

10

Angela

10 Sept 2023

·

Stayed 1 night

Fabulous staff, very quiet with comfy beds and lots of hot water in the bathroom. Breakfast was delicious too.

6

Eddie

6 Apr 2023

·

Stayed 1 night

Room very small

10

David

19 Aug 2025

·

Stayed 1 night

Wonderful property with grounds, bar, restaurant , great staff and fabulous large rooms!

6

Chris

13 Nov 2024

·

Stayed 1 night

Fine. Air conditioning didn’t really work, otherwise all ok

6

Matthew

2 Jun 2023

·

Stayed 2 nights

The hotel was easily accessible, clean and friendly. We received a warm welcome and our needs were met as we needed a ground floor room. Unfortunately, the bed was very uncomfortable, but the manager was very obliging and swapped our room, unfortunately the second room was just as uncomfortable. The only problem with this hotel is that they need to invest in some new mattresses. Everything else is wonderful.

4

john

23 Mar 2024

·

Stayed 1 night

Arrived late so needed a decent sleep after a long drive . Room 203 faces the main busy road so from 4am its impossible to sleep due to traffic noise . Poor double glazing and made worse by a window that didnt close properly. No hairdryer and room overpriced in my opion . Decent breakfast

6

Callum

12 Jun 2025

·

Stayed 1 night

Ideal for one nights stay, I personally couldn’t do anymore. Floor boards everywhere were squeaky so it meant you could hear everyone passing outside your room. Rooms were rather cramped.

4

Stephen

1 May 2023

·

Stayed 1 night

Unfortunately we didn’t have the best stay. Couldn’t fault the staff they were brilliant but ………. Our room smelt like scampi and chips most of the night, must of been near the kitchen not sure The floorboards above us were creaking all night with people walking around upstairs so difficult to sleep. The cooked breakfast in the morning was disappointing as very basic and no option for what type of egg you could have as the only available option was scrambled

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AI-generated summary based on recent guest reviews

Service

Service is consistently praised as friendly, welcoming, and helpful, with staff often going the extra mile and accommodating requests. A few frustrations involve booking or refund policies.

Related guest reviews

8

Liz

7 Sept 2025

·

Stayed 1 night

Froendly service, comfortable room and supberb breakfast. Convenient for visiting Ipswich. Only one set of towels for 2 guests though.

10

David

19 Aug 2025

·

Stayed 1 night

Wonderful property with grounds, bar, restaurant , great staff and fabulous large rooms!

10

Jon

22 Oct 2023

·

Stayed 1 night

A one night stopover which was very nice. Staff were extremely friendly and couldn’t have been more helpful. Lovely restaurant with excellent food and service. Fabulous breakfast with lots of choice including full English.

2

Hayley

20 Apr 2025

·

Stayed 2 nights

The hotel was clean and the staff were super nice. The room was on what seemed to be a 3rd floor which we had to go up these tiny little stairs with luggage. That was hard. Then the bathroom had no flannels/ face cloths to wash with. We had to leave the hot water running in the bathroom for about 20 minutes before it was hot enough to wash with. Then we booked 2 nights but only needed 1 as our plans changed and even though they had not charged me yet and I cancelled a week before I got their they would not credit me for the 2nd night. I also paid for a full English breakfast and when we got to the hotel we were told that they don’t do that until 10am and only continental was available early morning and again would not refund me the extra fee for breakfast. Then we asked about getting dinner and was told as it was a holiday weekend they closed the restaurant leaving us no option but to go out to find food. NONE of this was disclosed up front when ordering which is why I should have received a credit back.

8

Linda

28 Aug 2023

·

Stayed 4 nights

Excellent service from staff when realised that stairs were too much for my husband and moved us to ground floor

10

William

16 Apr 2023

·

Stayed 1 night

Very friendly and helpful reception staff.

8

Brian

29 May 2025

·

Stayed 2 nights

Lovely location with plenty of car parking. Enjoyed our stay. Staff very polite and helpful.

8

David

8 May 2025

·

Stayed 1 night

Ample parking Good food Good service Good WiFi

10

Stephen

23 Aug 2023

·

Stayed 1 night

Great service from the night staff, helping us with a very difficult situation

10

Barrie

11 Nov 2024

·

Stayed 3 nights

Our stay was once again amazing With many thanks once again to Frank and his team, at the Best Western Claydon. It is a hotel where staff go that extra mile and are always very friendly.

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Location

Quiet village setting convenient for visiting Ipswich and easily accessible. Some guests reported traffic noise in rooms facing the main road.

Related guest reviews

6

peter

5 Dec 2024

·

Stayed 1 night

Traffic noise from early morning, although rear rooms available. Otherwise all okay.

10

Mark

6 Jun 2024

·

Stayed 1 night

Great hotel in a quiet village. Nice facilities, clean and friendly staff

10

Randall

15 Jun 2023

·

Stayed 1 night

Very quiet. Staff were excellent. Will stay again.

10

Mary

10 Mar 2025

·

Stayed 2 nights

I stayed 2nights with my daughter ,at the best western Claydon hotel,, spotlessly clean, all staff where very nice and welcoming , restaurant was nice & welcoming ,and the food here is excellent .you have a good option choice of 1coarse, 2 course or 3 course meals . The area is very good, nice quiet village, not far from Ipswich and Stowmarket ,loved our stay at this hotel and would definitely recommend,

2

M

10 Mar 2023

·

Stayed 1 night

This hotel is very overpriced, room/bathroom, bed all appalling. Parking was £10 additional to the overpriced room to park in a muddy area at the back of this place. The bathroom was above the kitchen with a very loud extractor fan and seemingly extracted all of the cooking waste into the shower above, choking fumes. The bed was very uncomfortable. The traffic noise from outside was loud. The noise from othet residents and slamming doors was excessive at all hours of the night. I'd not recommend this hotel.

8

Liz

7 Sept 2025

·

Stayed 1 night

Froendly service, comfortable room and supberb breakfast. Convenient for visiting Ipswich. Only one set of towels for 2 guests though.

4

john

23 Mar 2024

·

Stayed 1 night

Arrived late so needed a decent sleep after a long drive . Room 203 faces the main busy road so from 4am its impossible to sleep due to traffic noise . Poor double glazing and made worse by a window that didnt close properly. No hairdryer and room overpriced in my opion . Decent breakfast

8

Brian

29 May 2025

·

Stayed 2 nights

Lovely location with plenty of car parking. Enjoyed our stay. Staff very polite and helpful.

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Dining

Breakfast and on-site meals are frequently praised as tasty and well prepared, with several mentions of excellent or brilliant breakfasts and good restaurant food. Downsides include limited breakfast options or timing and occasional restaurant closures.

Related guest reviews

8

alison

31 Jan 2023

·

Stayed 1 night

I use Best Western quite a bit whilst working, but this was a bit of a let down.The biggest shock was the £10 parking charge, hidden away in the terms and conditions that no one every checks. I didn't pay it, I parked elsewhere. No restaurant service on a Sunday! In general not brilliant. Room was cold, especially the bathroom with a totally antiquated electric heater on the wall! Room hadn't been heated prior to my arrival so was really cold.

10

Angela

10 Sept 2023

·

Stayed 1 night

Fabulous staff, very quiet with comfy beds and lots of hot water in the bathroom. Breakfast was delicious too.

10

Christopher

14 Jun 2024

·

Stayed 1 night

Very friendly staff, very helpfully. Great food

10

Ellen

22 May 2024

·

Stayed 1 night

The staff was very helpful. Breakfast was delicious

8

Liz

7 Sept 2025

·

Stayed 1 night

Froendly service, comfortable room and supberb breakfast. Convenient for visiting Ipswich. Only one set of towels for 2 guests though.

10

Angela

14 Oct 2024

·

Stayed 2 nights

We had a marvellous stay, and the staff were very friendly. A note that Ella shold geta special mention, for her kindness and friendly ness. We would certainly go back. Breakfast was also brilliant.

10

Jon

22 Oct 2023

·

Stayed 1 night

A one night stopover which was very nice. Staff were extremely friendly and couldn’t have been more helpful. Lovely restaurant with excellent food and service. Fabulous breakfast with lots of choice including full English.

8

David

8 May 2025

·

Stayed 1 night

Ample parking Good food Good service Good WiFi

10

MARTIN

23 Jun 2024

·

Stayed 2 nights

Staff very friendly, food excellent, all areas clean and tidy

4

Stephen

1 May 2023

·

Stayed 1 night

Unfortunately we didn’t have the best stay. Couldn’t fault the staff they were brilliant but ………. Our room smelt like scampi and chips most of the night, must of been near the kitchen not sure The floorboards above us were creaking all night with people walking around upstairs so difficult to sleep. The cooked breakfast in the morning was disappointing as very basic and no option for what type of egg you could have as the only available option was scrambled

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$95
February	US$103
March	US$107
April	US$101
May	US$101
June	US$107
July	US$112
August	US$101
September	US$106
October	US$109
November	US$104
December	US$107

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5 $132
6 $86	7 $105	8 $150	9 $150	10 $100	11 $82	12 $114
13 $80	14 $105	15 $142	16 $139	17 $100	18 $83	19 $114
20 $79	21 $107	22 $121	23 $121	24 $100	25 $82	26 $114
27 $79	28 $105	29 $150	30 $150

Su	Mo	Tu	We	Th	Fr	Sa
				1 $98	2 $84	3 $116
4 $79	5 $105	6 $121	7 $121	8 $99	9 $82	10 $114
11 $79	12 $105	13 $121	14 $123	15 $101	16 $82	17 $114
18 $80	19 $105	20 $123	21 $121	22 $102	23 $82	24 $116
25 $80	26 $105	27 $121	28 $123	29 $100	30 $82	31 $116

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

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