Hintlesham Hall Hotel

Hotel lovely, bar service needs improvement both evenings we had to wait ages for service then he would disappear again no atmosphere either and very expensive, then we were charged a fee for bringing our drinks to our table on top of service which we didn’t see at check out! All other aspects of the hotel were good although very creaky floorboards but that cannot be helped in such an old building Staff were very friendly Doreen at breakfast was very friendly and kept everything ship shape We upgraded to a premium room which was worth it with beautiful views and a very large room, mattress needs updating as dipped in the middle Overall a lovely stay

Past it sell by date and in need of real attention. Plus poor bar service due to lack of staff. Frankly over priced which is such a pity. Tissue box by bed contained one folded tissue yes just the one!

Customer service first class without exception. Property was grade 1 listed and was very comfortable, with lovely facilties including access to spa. Special mention to Doreen, Grace and Olivia who served us breakfast and evening meals. They were very friendly. Professional and helpful.

Food was great but the rooms are dated bathroom need updating and not really a spa on site just massage and nails

We had a lovely stay for a couple of nights in a beautiful house. The car charger was very handy

I could not recommend Hintlesham enough, from the staff, to the appointment of the rooms, to the location and a magnificent menu for dinner, not to forget the Spa. I had a wonderful stay.

The hotel building is quite grand with some beautiful features however it is a little ‘post covid’ with tired decor, too few staff and neglected gardens. The first small bedroom we were offered was decorated in full on vivid lilac, not a colour that appeals to everyone, certainly not us. We paid an extra £30 for a larger neutral colour room, with a tired very poorly designed bathroom. Our afternoon tea was good and generous, however having booked, we didn’t seem to be expected, the service was rather slow. Breakfast was good, when it arrived. This hotel seems to be trying to gain customers with its wedding packages and theme nights etc. but it all seems rather stuck in the 1980s. The customer service needs to improve. There are no lifts and many stairs and different floor levels so not suitable for anyone with disabilities. I don’t think we’d return.

Excellent stay..friendly welcome & most professional service. Lovely 'Large Superior" room and a quality but somewhat pricey dinner. Log fires in the lounges and surrounded by beautiful & historic art and furniture. Would highly recommend fot a short Winter break.

Beautiful hotel, amazing food, friendly staff - lots of stairs to be aware of. Would stay here anytime brilliant

Superb stay in a fabulous location full of history and old character charm. Excellent food and drink is on offer. A real bonus are the three EV charging points

A beautiful period building in a beautiful location. Furnishing and decor sympathetically in keeping with the period in history. The welcome was warm and friendly. The bedroom was well equipped and comfortable although the provision of toiletries was minimal for a stay of more than one day/night. A hair dryer was provided but not situated conveniently to an electrical socket. One of the radiators had been leaking making the carpet wet which not pleasant underfoot. When this was pointed out a space heater was placed in the room however this was non-functional. In the dining room the dinner was, on the whole, tasty and beautifully presented. When the waiting staff were asked specifics about the dishes they were ill-informed, saying either, 'I don't like the particular item' or, I don't know the composition' of certain dishes ! Items which had been ordered had been forgotten therefore the staff had to be reminded. The halibut was overcooked and quite dry. At breakfast the fruit was, disappointingly, not fresh. The pancakes and scrambled eggs were barely warm, the eggs delivered swiftly as if it had been already cooked and held in that state. Also tasting as if produced from dried, or similar, egg. It was definitely not made from freshly cracked eggs. One of the most delightful features of our stay was the wonderful gentle piano playing, by the lady in the entrance conservatory. I am bound to say that, having read the rating, I was expecting more attention to detail.

The person who gave it 4 stars did not stay in my room. The carpet was filthy, covered in stains and obvious dirt from time, not recently cleaned. There was a hardened biscuit stuck to one of the coffee cups. It came off when I scratched it. I have a picture. I left feedback and have not heard from them at all so posting this. A refund would be good as I was very disappointed for a 4 star rated hotel.

Stay was ok . Room is overpriced, maybe 10 years ago it Could justify that price but dated and needs certain upgrades. Food expensive and Not really value for money. Staff good and friendly

We had a lovely one night stay at the property. The food in the restaurant was spectacular both at dinner and breakfast. The staff are all so friendly and down to earth. We stayed in a principal double and the room was spacious, spotless and very quiet. We enjoyed it so much, we booked to stay again as soon as arrived home!

The hotel building is quite grand with some beautiful features however it is a little ‘post covid’ with tired decor, too few staff and neglected gardens. The first small bedroom we were offered was decorated in full on vivid lilac, not a colour that appeals to everyone, certainly not us. We paid an extra £30 for a larger neutral colour room, with a tired very poorly designed bathroom. Our afternoon tea was good and generous, however having booked, we didn’t seem to be expected, the service was rather slow. Breakfast was good, when it arrived. This hotel seems to be trying to gain customers with its wedding packages and theme nights etc. but it all seems rather stuck in the 1980s. The customer service needs to improve. There are no lifts and many stairs and different floor levels so not suitable for anyone with disabilities. I don’t think we’d return.

We had a lovely stay. Gorgeous room, very elegant and extremely clean. Bed was very comfy, pillows too. Dinner was delicious, a lovely evening with piano being played throughout. Breakfast lovely too and plenty of choice. The staff were helpful, friendly and professional at all times, made us feel very welcome, comfortable and nothing too Much trouble. Would definitely stay again

Had a 1 night stay here for work purposes. Hotel was really nice & clean throughout with friendly staff from arrival to check out. The room i stayed in was a good size with a large ensuite bathroom, coffee machine & pods & a good sized comfy bed. I didnt eat in the hotel so cant comment on the food but it did smell nice however i did have a drink in the lounge area which was again a nice comfortable place to sit & relax. Would happily stay here again should i be in the area again either for work or pleasure.

Nice hotel, clean. Breakfast was excellent. Bathroom was a little dated, the shower flow was poor and temperature control inconsistent. It was obvious from looking at the fire escape map and seeing inside other rooms where the door had been left open, that we were given a very basic room. The hotel was nearly empty, but despite the fact we were there for several nights, there was no generosity shown. A word of warning. If you are given the "Steamers" or "Carnival" room, you will be above the reception and the entrance door slams with a loud bang on every arrival and departure. Fortunately for us the hotel did not have many guests.

Lovely old hotel. Reception staff very welcoming & efficient. Room lovely & well decorated. Grounds beautiful. Breakfast first class.

Hotel lovely, bar service needs improvement both evenings we had to wait ages for service then he would disappear again no atmosphere either and very expensive, then we were charged a fee for bringing our drinks to our table on top of service which we didn’t see at check out! All other aspects of the hotel were good although very creaky floorboards but that cannot be helped in such an old building Staff were very friendly Doreen at breakfast was very friendly and kept everything ship shape We upgraded to a premium room which was worth it with beautiful views and a very large room, mattress needs updating as dipped in the middle Overall a lovely stay

An awesome stay. Very comfortable and great sized room with a patio

Lovely rooms, especially the very comfortable armchairs.

No magnifying mirror. Needed a fan and very noisy guests above

Food was great but the rooms are dated bathroom need updating and not really a spa on site just massage and nails

We had a lovely stay. Gorgeous room, very elegant and extremely clean. Bed was very comfy, pillows too. Dinner was delicious, a lovely evening with piano being played throughout. Breakfast lovely too and plenty of choice. The staff were helpful, friendly and professional at all times, made us feel very welcome, comfortable and nothing too Much trouble. Would definitely stay again

Had a 1 night stay here for work purposes. Hotel was really nice & clean throughout with friendly staff from arrival to check out. The room i stayed in was a good size with a large ensuite bathroom, coffee machine & pods & a good sized comfy bed. I didnt eat in the hotel so cant comment on the food but it did smell nice however i did have a drink in the lounge area which was again a nice comfortable place to sit & relax. Would happily stay here again should i be in the area again either for work or pleasure.

We were pleasantly surprised by this hotel, situated in a remarkably quiet area, just a 30-minute drive from the historic town of Melford. Our Large Principal Double, featuring exposed old beams and a dome-like ceiling, was tastefully decorated and had a generous, very comfortable bed. The service was both professional and friendly. We thoroughly enjoyed the delicious and beautifully presented dinner and breakfast.

Nice hotel, clean. Breakfast was excellent. Bathroom was a little dated, the shower flow was poor and temperature control inconsistent. It was obvious from looking at the fire escape map and seeing inside other rooms where the door had been left open, that we were given a very basic room. The hotel was nearly empty, but despite the fact we were there for several nights, there was no generosity shown. A word of warning. If you are given the "Steamers" or "Carnival" room, you will be above the reception and the entrance door slams with a loud bang on every arrival and departure. Fortunately for us the hotel did not have many guests.

Lovely old hotel. Reception staff very welcoming & efficient. Room lovely & well decorated. Grounds beautiful. Breakfast first class.

We had a lovely 2 day stay. Greeted by the delightful Megan on reception who looked after us beautifully. Our room was very nice and comfortable. Our two breakfasts in the glorious dinning hall were exceptional and both Doreen and Sorrel went above and beyond to make it such a special experience. Excellent service and friendliness. Our stay ended with another lovely lady on reception who helped us with our luggage to our car and waved us off. We had a great stay and can highly recommend anyone who wants a lovely tranquil stay and to be thoroughly spoilt in beautiful surroundings to stay at Hintlesham Hall.

Hotel lovely, bar service needs improvement both evenings we had to wait ages for service then he would disappear again no atmosphere either and very expensive, then we were charged a fee for bringing our drinks to our table on top of service which we didn’t see at check out! All other aspects of the hotel were good although very creaky floorboards but that cannot be helped in such an old building Staff were very friendly Doreen at breakfast was very friendly and kept everything ship shape We upgraded to a premium room which was worth it with beautiful views and a very large room, mattress needs updating as dipped in the middle Overall a lovely stay

All the staff were marvellous. Friendly and accommodating. Lovely stay with a group of ten friends. This hotel is wonderfully spacious and tranquil. I can’t recommend it highly enough.

A beautiful period building in a beautiful location. Furnishing and decor sympathetically in keeping with the period in history. The welcome was warm and friendly. The bedroom was well equipped and comfortable although the provision of toiletries was minimal for a stay of more than one day/night. A hair dryer was provided but not situated conveniently to an electrical socket. One of the radiators had been leaking making the carpet wet which not pleasant underfoot. When this was pointed out a space heater was placed in the room however this was non-functional. In the dining room the dinner was, on the whole, tasty and beautifully presented. When the waiting staff were asked specifics about the dishes they were ill-informed, saying either, 'I don't like the particular item' or, I don't know the composition' of certain dishes ! Items which had been ordered had been forgotten therefore the staff had to be reminded. The halibut was overcooked and quite dry. At breakfast the fruit was, disappointingly, not fresh. The pancakes and scrambled eggs were barely warm, the eggs delivered swiftly as if it had been already cooked and held in that state. Also tasting as if produced from dried, or similar, egg. It was definitely not made from freshly cracked eggs. One of the most delightful features of our stay was the wonderful gentle piano playing, by the lady in the entrance conservatory. I am bound to say that, having read the rating, I was expecting more attention to detail.

Very comfortable room & bed. Superb meals in the elegant Carrier drawing room. Slight downside in that we were kept waiting to sign in. Disappointing that mostly the flowers on display were artificial, despite having a cut-flower garden outside.

It was great experience. The staff members are really nice and kind. There is so much history there.

Customer service first class without exception. Property was grade 1 listed and was very comfortable, with lovely facilties including access to spa. Special mention to Doreen, Grace and Olivia who served us breakfast and evening meals. They were very friendly. Professional and helpful.

The facilities are great. Staff are friendly and proactive in helping. Its a great base for local exploration. The breakfast was exceptional.

Staff were very accommodating and very polite.. the food was excellent with lots of choice. The grounds are kept really clean. A lovely place to relax and unwind. Would definitely stay there again.

Excellent stay..friendly welcome & most professional service. Lovely 'Large Superior" room and a quality but somewhat pricey dinner. Log fires in the lounges and surrounded by beautiful & historic art and furniture. Would highly recommend fot a short Winter break.

Comfortable two day stay for a business trip. Peaceful location, ample parking and friendly service. The room was well furnished large and comfortable with a wide selection of refreshments in the room.

A most welcoming reception, with extremely helpful staff throughout the hotel at a great location and with a fabulous kitchen - what more could one need or ask for!!

The property is wonderful with great grounds and beautiful setting. However the hotel seems to be run on a skeleton staff which needs to be addressed. The staff do their best but with weddings, guests and dining room commitments the staff cannot cope. Overall a good stay

Absolutely fabulous hotel, really beautiful building and grounds

The facilities are great. Staff are friendly and proactive in helping. Its a great base for local exploration. The breakfast was exceptional.

We had a lovely stay for a couple of nights in a beautiful house. The car charger was very handy

We were pleasantly surprised by this hotel, situated in a remarkably quiet area, just a 30-minute drive from the historic town of Melford. Our Large Principal Double, featuring exposed old beams and a dome-like ceiling, was tastefully decorated and had a generous, very comfortable bed. The service was both professional and friendly. We thoroughly enjoyed the delicious and beautifully presented dinner and breakfast.

Great place. Hotel was full but we didn’t hear a single other guest. Peaceful stay.

Lovely old hotel. Reception staff very welcoming & efficient. Room lovely & well decorated. Grounds beautiful. Breakfast first class.

Superb stay in a fabulous location full of history and old character charm. Excellent food and drink is on offer. A real bonus are the three EV charging points

Hintlesham Hall was an extravagance for us, but worth every penny. We stayed in a very large room in the stable block with a sofa and easy chair. The service in the hotel was excellent, attentive (but not too much!) Breakfasts were good and the dinners excellent - consistently good food across the menu - three of us ate three dinners and everything we chose was beautifully cooked and presented. The grounds are lovely, and it would be great to sit outside at a warmer time of year. There were several lovely rooms to sit indoors, though. The afternoon teas looked delicious, but as we had eaten so well at breakfast we enjoyed delicious tea and scones to tide us over until dinner. I cannot recommend this hotel highly enough.

A beautiful period building in a beautiful location. Furnishing and decor sympathetically in keeping with the period in history. The welcome was warm and friendly. The bedroom was well equipped and comfortable although the provision of toiletries was minimal for a stay of more than one day/night. A hair dryer was provided but not situated conveniently to an electrical socket. One of the radiators had been leaking making the carpet wet which not pleasant underfoot. When this was pointed out a space heater was placed in the room however this was non-functional. In the dining room the dinner was, on the whole, tasty and beautifully presented. When the waiting staff were asked specifics about the dishes they were ill-informed, saying either, 'I don't like the particular item' or, I don't know the composition' of certain dishes ! Items which had been ordered had been forgotten therefore the staff had to be reminded. The halibut was overcooked and quite dry. At breakfast the fruit was, disappointingly, not fresh. The pancakes and scrambled eggs were barely warm, the eggs delivered swiftly as if it had been already cooked and held in that state. Also tasting as if produced from dried, or similar, egg. It was definitely not made from freshly cracked eggs. One of the most delightful features of our stay was the wonderful gentle piano playing, by the lady in the entrance conservatory. I am bound to say that, having read the rating, I was expecting more attention to detail.

Very comfortable room & bed. Superb meals in the elegant Carrier drawing room. Slight downside in that we were kept waiting to sign in. Disappointing that mostly the flowers on display were artificial, despite having a cut-flower garden outside.

Our room and the hotel were very good and comfortable. The food menus and descriptions were excellent but the food was very poor and didn’t come up to expectations from the menu, or the price- very disappointing.

Lovely hotel. Food in restaurant was excellent! Hope to go back

We had a lovely one night stay at the property. The food in the restaurant was spectacular both at dinner and breakfast. The staff are all so friendly and down to earth. We stayed in a principal double and the room was spacious, spotless and very quiet. We enjoyed it so much, we booked to stay again as soon as arrived home!

I have rated Hintlesham 4 stars as the Hotel itself is stunning and the staff were very friendly and helpful but in my opinion the food really lets the place down. The restaurant itself is lovely, set in a beautiful room within the Hall and the menu read well but was hugely over priced and of a poor standard breakfast was a bit better but my eggs were cold which wasn’t great. So if I was rating the hotel and staff I would give 5 star rating but I would give the food a generous 2!

Great hotel, professional and courteous staff, delicious food. Very relaxing atmosphere

We were pleasantly surprised by this hotel, situated in a remarkably quiet area, just a 30-minute drive from the historic town of Melford. Our Large Principal Double, featuring exposed old beams and a dome-like ceiling, was tastefully decorated and had a generous, very comfortable bed. The service was both professional and friendly. We thoroughly enjoyed the delicious and beautifully presented dinner and breakfast.

From the moment we arrived, we were captivated by the beauty and charm of this hotel. Every detail feels exquisite, like stepping back in time in the most luxurious way. The service was outstanding—warm, attentive, and truly thoughtful. The food was exceptional, with high-quality ingredients and beautifully prepared dishes. Our room was peaceful and quiet, the bed incredibly comfortable, and breakfast each morning was a real treat—absolutely delicious. One of our favourite spots was the library, where we enjoyed playing games together in such a cosy atmosphere. We noticed they even light a fire there in the winter, which must be magical. We also took a romantic walk around the grounds, which were stunning and serene. Honestly, we couldn’t fault a single thing. Every part of our stay was perfect. We can’t wait to come back.