Best Western Ipswich Hotel
US$95
/ night
Avg. for October
Prices for Best Western Ipswich Hotel
Select dates to see prices and availability
US$95
/ night
Avg. for October
Monthly average prices
Nightly prices at Best Western Ipswich Hotel average US$53 in the cheapest month (February) and US$95 in the most expensive month (October), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$58 |
| February | US$53 |
| March | US$62 |
| April | US$70 |
| May | US$83 |
| June | US$93 |
| July | US$93 |
| August | US$92 |
| September | US$74 |
| October | US$95 |
| November | US$93 |
| December | US$71 |
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Oct · US$95
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Most expensive: October (~US$95)
Cheapest: February (~US$53)
About this property
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Victorian hotel include wedding services and a banquet hall.
Amenities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Victorian hotel include wedding services and a banquet hall.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Dining
Enjoy British cuisine at Wolsey Restaurant, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:30 AM for a fee.
Rooms
Stay in one of 76 guestrooms featuring LCD televisions. Your room comes with a Select Comfort bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Location
Located in Ipswich, Best Western Ipswich Hotel is connected to the convention center, a 4-minute drive from Chantry Park and 6 minutes from Suffolk Leisure Park. This hotel is 4.4 mi (7.1 km) from New Wolsey Theatre and 4.5 mi (7.2 km) from Portman Road.
What's nearby
Jimmy's Farm(2.5 Miles)
Chantry Park(2.5 Miles)
Alton Water(3 Miles)
Wherstead Park(3.1 Miles)
New Wolsey Theatre(4.4 Miles)
Portman Road(4.5 Miles)
Bourne Park(4.5 Miles)
The Willis Building(4.6 Miles)
Bramford Golf Centre(4.7 Miles)
Ipswich Film Theatre(4.7 Miles)
Ipswich Museum(4.7 Miles)
Cardinal Thomas Wolsey Statue(4.8 Miles)
Ipswich Tourist Information Centre(4.9 Miles)
Ipswich Minster(4.9 Miles)
Stoke Bridge(4.9 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Housekeeping
Banquet facilities
Location
Old London Road, Copdock, Ipswich, Babergh District, England, United Kingdom
Jimmy's Farm (2.5 Miles)
Chantry Park (2.5 Miles)
Alton Water (3 Miles)
Wherstead Park (3.1 Miles)
New Wolsey Theatre (4.4 Miles)
Portman Road (4.5 Miles)
Room options
4
Family Room, 1 Double Bed (Bunk Beds)
1 Double Bed
Sleeps 2
271 ft²
HeatingWi-Fi (Free)Separate Bathtub and Shower
5
Standard Room, 2 Twin Beds
2 Single Beds
Sleeps 2
262 ft²
HeatingWi-Fi (Free)Separate Bathtub and Shower
1
Standard Room, 1 Twin Bed, Garden View (Shower Only)
1 Single Bed
HeatingWi-Fi (Free)Separate Bathtub and Shower
5
Standard Room, Multiple Beds
1 Double Bed
and 2 Single Beds
Sleeps 2
262 ft²
HeatingWi-Fi (Free)Separate Bathtub and Shower
4
Standard Room, Multiple Beds, Accessible
1 Double Bed
and 1 Single Bed
Sleeps 2
262 ft²
HeatingWi-Fi (Free)Separate Bathtub and Shower
5
Family Room, Multiple Beds
1 Double Bed
and 1 Single Bed
Sleeps 2
271 ft²
HeatingWi-Fi (Free)Separate Bathtub and Shower
4
Standard Room, 1 Double Bed
1 Double Bed
Sleeps 2
262 ft²
HeatingWi-Fi (Free)Separate Bathtub and Shower
5
Executive Room, 1 Double Bed
1 Double Bed
Sleeps 2
262 ft²
HeatingWi-Fi (Free)Separate Bathtub and Shower
5
Superior Room, 1 Double Bed
1 Double Bed
Sleeps 2
305 ft²
HeatingWi-Fi (Free)Separate Bathtub and Shower
6
Superior Room, 2 Twin Beds
2 Single Beds
Sleeps 2
305 ft²
HeatingWi-Fi (Free)Separate Bathtub and Shower
3
Suite, 1 King Bed (Shower Only)
1 Extra-Large Double Bed
Sleeps 2
HeatingWi-Fi (Free)Separate Bathtub and Shower
Guest reviews of Best Western Ipswich Hotel
7
Good
Based on 1,638 verified reviews
Who stays here?
Business
46%
Couple
28%
Family
13%
Group
8%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At Best Western Ipswich Hotel, reviewers report a mixed stay, citing decent value and an aging property under refurbishment plus curtailed leisure facilities such as the closed spa and pool.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Best Western Ipswich Hotel, reviewers report a mixed stay, citing decent value and an aging property under refurbishment plus curtailed leisure facilities such as the closed spa and pool.
Rooms range from spacious and comfortable to dated or poorly maintained, with recurring temperature issues (too hot without air conditioning or cold with weak heating) and complaints about low water pressure. Service is commonly praised as friendly and helpful, though limited staffing and self check-in kiosks can lead to slow responses. Breakfast draws frequent praise, while evening dining is more limited and can be closed or slow. Expect solid value if you prioritize price over polished facilities.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Facilities are limited during ongoing refurbishment, with the spa and pool closed and the gym not always available. Parking and free EV charging help, but the bar or restaurant can be reduced or closed at times.
Related guest reviews
6
Richard
27 May 2024
·
Stayed 1 night
Hotel was in need of updating, Pool was closed for refurb and Gym was told wasn't open till afternoon. I booked Hotel based on pool and Gym
Hotel was in need of updating, Pool was closed for refurb and Gym was told wasn't open till afternoon. I booked Hotel based on pool and Gym
8
Andrew
18 Feb 2025
·
Stayed 1 night
Twas ok, lift out of order with no notice to say so which would’ve been handy. Shower not massively strong but wet and warm as neededs
Twas ok, lift out of order with no notice to say so which would’ve been handy. Shower not massively strong but wet and warm as neededs
10
Geoffrey
25 Nov 2024
·
Stayed 2 nights
The hotel was rather quiet and under-used but as there was substantial renovation going on with the gym and spa/pool facilities this was understandable. The hotel staff were among the friendliest I've come across in a long time, nothing was too much for them in making our stay comfortable and enjoyable. My wife and I were seriously impressed.
The hotel was rather quiet and under-used but as there was substantial renovation going on with the gym and spa/pool facilities this was understandable. The hotel staff were among the friendliest I've come across in a long time, nothing was too much for them in making our stay comfortable and enjoyable. My wife and I were seriously impressed.
4
Simon
6 Oct 2024
·
Stayed 1 night
The Spa and swimming pool are shut for refurbishment. Was not mentioned on Hotels.com. The restaurant was shut to patrons due to private function. Not mentioned on Hotels.com. Pretty well disgusted with the fact that this is not mentioned on the website.
The Spa and swimming pool are shut for refurbishment. Was not mentioned on Hotels.com. The restaurant was shut to patrons due to private function. Not mentioned on Hotels.com. Pretty well disgusted with the fact that this is not mentioned on the website.
8
Wasim
8 Jun 2025
·
Stayed 1 night
Overall good property but definitely needs a major renovation as a lot of the fixtures and fittings are outdated. Pleased to discover that the EV chargers were free of charge! Breakfast was 10/10.
Overall good property but definitely needs a major renovation as a lot of the fixtures and fittings are outdated. Pleased to discover that the EV chargers were free of charge! Breakfast was 10/10.
10
Mike
9 Jan 2025
·
Stayed 1 night
Pretty much perfection for an overnight stay. Easy check in with a wonderful executive room which provided more than enough space to do some admin work. The lady on reception opened up the gym area for me to work out and the staff could not be nicer. To get cleaned up, there was an amazing power shower. The large comfy bed afforded a great night's sleep and this was compounded by a fantastic breakfast, made to order, which arrived in double quick time but everything was cooked perfectly and got the day off to the best start. They also provide free EV charging for hotel guests.
Pretty much perfection for an overnight stay. Easy check in with a wonderful executive room which provided more than enough space to do some admin work. The lady on reception opened up the gym area for me to work out and the staff could not be nicer. To get cleaned up, there was an amazing power shower. The large comfy bed afforded a great night's sleep and this was compounded by a fantastic breakfast, made to order, which arrived in double quick time but everything was cooked perfectly and got the day off to the best start. They also provide free EV charging for hotel guests.
8
Yacob
18 Jun 2024
·
Stayed 2 nights
Very pleasant stay. Very large, recently refurbished (I think) room. Shower pressure was a bit low and there could do with more (non-electric) parking spaces. Disappointing that the spa/swimming pool was closed - this wasn’t made clear at the time of booking.
Very pleasant stay. Very large, recently refurbished (I think) room. Shower pressure was a bit low and there could do with more (non-electric) parking spaces. Disappointing that the spa/swimming pool was closed - this wasn’t made clear at the time of booking.
6
Cathrona
18 Apr 2024
·
Stayed 1 night
Completely lacking in atmosphere and attention to detail. The spa and swimming pool were advertised as being open on line, but on arrival I found that they had not been available for some time
Completely lacking in atmosphere and attention to detail. The spa and swimming pool were advertised as being open on line, but on arrival I found that they had not been available for some time
8
Roger
27 Feb 2025
·
Stayed 2 nights
Unfortunately I chose this hotel in part due to the advertised spa and did not notice the smallprint mentioning (despite publicizing how good the spar was) that the spa was closed for renovation. Otherwise I had a good stay.
Unfortunately I chose this hotel in part due to the advertised spa and did not notice the smallprint mentioning (despite publicizing how good the spar was) that the spa was closed for renovation. Otherwise I had a good stay.
6
Christine
19 Jun 2024
·
Stayed 1 night
Lovely large twin room. Pool was out of commission which was very disappointing as one of the main reasons we book this hotel. Had to park at the back of hotel which was a bit scary as no lighting and we were two single females. Bar shut early and the breakfast finished early. Room was clean and was a nice large room. Sadly we will not book this hotel again.
Lovely large twin room. Pool was out of commission which was very disappointing as one of the main reasons we book this hotel. Had to park at the back of hotel which was a bit scary as no lighting and we were two single females. Bar shut early and the breakfast finished early. Room was clean and was a nice large room. Sadly we will not book this hotel again.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent, with reports of dusty corridors, dirty windows, mold, odors, and stained items alongside many mentions of clean or newly refreshed rooms.
Related guest reviews
6
Djoman Arsene
18 Aug 2024
·
Stayed 1 night
toilet downstairs (public) was not clean
toilet downstairs (public) was not clean
8
Frank
27 Aug 2024
·
Stayed 1 night
Carpets needed a good vacuum and clean. Smell dusty in hall,lift and bedroom.
Carpets needed a good vacuum and clean. Smell dusty in hall,lift and bedroom.
4
Lynne
25 Jul 2024
·
Stayed 1 night
Rundown, noisy, dirty, terrible
Rundown, noisy, dirty, terrible
4
Marc
24 Jun 2025
·
Stayed 1 night
Quick stop before the ferry, it was cheap but not very nice. Had to wait to check in as computer did not work with my booking, room smelled funky and splatter on headboard was quite “interesting”. I guess it is what it is, book cheap and don’t expect a miracle.
Quick stop before the ferry, it was cheap but not very nice. Had to wait to check in as computer did not work with my booking, room smelled funky and splatter on headboard was quite “interesting”. I guess it is what it is, book cheap and don’t expect a miracle.
10
Diane
17 Aug 2025
·
Stayed 1 night
Lovely clean huge room beds very comfortable modern room all usual facilities.staff very kind and helpful. Quiet hotel even though a lot of people staying there.able to have dinner there which was nice and reasonable for a hotel breakfast was buffet from full English to toast and cereals and danish pastries .first time for me to stay at a best western hotel , it won’t be the last,
Lovely clean huge room beds very comfortable modern room all usual facilities.staff very kind and helpful. Quiet hotel even though a lot of people staying there.able to have dinner there which was nice and reasonable for a hotel breakfast was buffet from full English to toast and cereals and danish pastries .first time for me to stay at a best western hotel , it won’t be the last,
2
David
28 Sept 2025
·
Stayed 1 night
This was just about the worst hotel room I’ve ever stayed in. Terrible damp smell, no working heating, stains on the towels, leaking shower, loose toilet seat, extra bed not made up despite knowing it would be needed, creaky bed frames, terrible decor condition, towel rail falling off the wall, and other things. I would never stay here again.
This was just about the worst hotel room I’ve ever stayed in. Terrible damp smell, no working heating, stains on the towels, leaking shower, loose toilet seat, extra bed not made up despite knowing it would be needed, creaky bed frames, terrible decor condition, towel rail falling off the wall, and other things. I would never stay here again.
4
Christopher
30 Oct 2025
·
Stayed 1 night
Staff were all very nice. Food was cheap and my draft cider tasted weird (not nice). Room coukd have been better cleaned. Hairs in bath, crumbs on floor and all dated. Loads of parking.
Staff were all very nice. Food was cheap and my draft cider tasted weird (not nice). Room coukd have been better cleaned. Hairs in bath, crumbs on floor and all dated. Loads of parking.
6
Julian Anthony
19 Oct 2025
·
Stayed 1 night
Breakfast was good, but no oranges, no fish, and no porridge options. Room was very nice, but, windows looked like they hadn't been cleaned for months, years even - could hardly see out of them. Seemed very understaffed. Same person was doing reception, barmaid, waitress duties - LONG wait for food at dinner. Gardens looked like no maintenance for many months.
Breakfast was good, but no oranges, no fish, and no porridge options. Room was very nice, but, windows looked like they hadn't been cleaned for months, years even - could hardly see out of them. Seemed very understaffed. Same person was doing reception, barmaid, waitress duties - LONG wait for food at dinner. Gardens looked like no maintenance for many months.
8
Christina
22 Jul 2024
·
Stayed 1 night
On arrival very friendly helpful staff who made sure we had an adequate room for our needs. The room didn’t have air conditioning was therefore very hot and stuffy. The bed was very uncomfortable and the bedding needs to be replaced with new bedding.the windows unfortunately were stuck. The bathroom was overall clean except for the black mold around the bath also no extractor fan in bathroom. See photos
On arrival very friendly helpful staff who made sure we had an adequate room for our needs. The room didn’t have air conditioning was therefore very hot and stuffy. The bed was very uncomfortable and the bedding needs to be replaced with new bedding.the windows unfortunately were stuck. The bathroom was overall clean except for the black mold around the bath also no extractor fan in bathroom. See photos
10
Graham
22 Aug 2024
·
Stayed 1 night
The rooms where nice and clean, the restaurant was clean and the food was nice
The rooms where nice and clean, the restaurant was clean and the food was nice
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AI-generated summary based on recent guest reviews
Rooms
Rooms vary widely: some are spacious and comfortable, others dated with maintenance faults. Frequent complaints cover excessive heat or cold, poor shower pressure, stuck windows, and occasional noise or uncomfortable mattresses.
Related guest reviews
2
Tony
27 Mar 2024
·
Stayed 1 night
Avoid. This hotel is terrible. Whilst the staff try their best, the hotel is under renovation. ( March 24h So , there is no bar to enjoy a drink. The room was clean , but the secondary glazing means you struggle to open a window to let clean air in. When you do open it , it’s noisy. They really do need mvhr in there. Then, finally when you get into bed , it was the cheapest mattress I have ever tried to sleep on. I honestly could feel every spring which caused me pain it was so bad. At one point if the night , I considered sleeping in my car. This was room 207 for the hotel staff to verify the poor quality of the mattress. A simple mattress topper would perhaps have made it bearable. I don’t know who owns this hotel , but ignore the Best Western badge ( it’s not worthy of it ) plus ignore the AA 4 stat sign as you walk in. This hotel is clearly owned by someone who is all about saving money and making a profit. I will not stay here again.
Avoid. This hotel is terrible. Whilst the staff try their best, the hotel is under renovation. ( March 24h So , there is no bar to enjoy a drink. The room was clean , but the secondary glazing means you struggle to open a window to let clean air in. When you do open it , it’s noisy. They really do need mvhr in there. Then, finally when you get into bed , it was the cheapest mattress I have ever tried to sleep on. I honestly could feel every spring which caused me pain it was so bad. At one point if the night , I considered sleeping in my car. This was room 207 for the hotel staff to verify the poor quality of the mattress. A simple mattress topper would perhaps have made it bearable. I don’t know who owns this hotel , but ignore the Best Western badge ( it’s not worthy of it ) plus ignore the AA 4 stat sign as you walk in. This hotel is clearly owned by someone who is all about saving money and making a profit. I will not stay here again.
8
Stuart
18 Apr 2025
·
Stayed 2 nights
Bed was 2 single mattresses on one base. very uncomfortable if lying in middle.
Bed was 2 single mattresses on one base. very uncomfortable if lying in middle.
10
Peter
26 Aug 2025
·
Stayed 4 nights
4 night stay large room very comfy bed, breakfast and staff excellent. Only down side water pressure for shower
4 night stay large room very comfy bed, breakfast and staff excellent. Only down side water pressure for shower
8
Catherine
22 Aug 2025
·
Stayed 2 nights
Hotel was ok on the whole although it clearly is in need of updating. Breakfast was nice, lovely pastries. Room was adequate but mattress was a bit lumpy. However, the worst was the lack of air conditioning as the heat in the room made sleeping very difficult.
Hotel was ok on the whole although it clearly is in need of updating. Breakfast was nice, lovely pastries. Room was adequate but mattress was a bit lumpy. However, the worst was the lack of air conditioning as the heat in the room made sleeping very difficult.
6
Linda
1 Oct 2025
·
Stayed 1 night
The hotel is in need of an upgrade both with the room decor and bathroom fittings. The overall appearance is tired and shabby, and the room was very cold. No central heating but we were given a fan heater! Very noisy and no temperature control, so an unpleasant heat. Although there is a caution warning about the hot water, it is instantly scalding and the hot and cold taps are the opposite way round to normal, so beware. On a positive note, the bed was comfortable and the bedding clean
The hotel is in need of an upgrade both with the room decor and bathroom fittings. The overall appearance is tired and shabby, and the room was very cold. No central heating but we were given a fan heater! Very noisy and no temperature control, so an unpleasant heat. Although there is a caution warning about the hot water, it is instantly scalding and the hot and cold taps are the opposite way round to normal, so beware. On a positive note, the bed was comfortable and the bedding clean
4
Raylton
12 Aug 2025
·
Stayed 4 nights
Great for getting into Ipswich but the room was stifling. No aircon meant the room was super hot. The bed was tiny and the shower was rubbish so small I had to stand sideways in the bath . The staff we met were really nice but yeah the rooms need an upgrade.
Great for getting into Ipswich but the room was stifling. No aircon meant the room was super hot. The bed was tiny and the shower was rubbish so small I had to stand sideways in the bath . The staff we met were really nice but yeah the rooms need an upgrade.
6
JOHN
13 Jul 2025
·
Stayed 1 night
Room excessively HOT - fan provided not as effective as require
Room excessively HOT - fan provided not as effective as require
8
Daniel
10 Aug 2025
·
Stayed 1 night
We stayed in a family room with 1 double bed and 2 singles, which was the size of two rbedooms with a bathroom in the middle between. The room itself was quite spacious but warm. Lovely in the winter I'd guess but not so much in the summer! The beds weren't the most comfortable but were okay. The service in the hotel was the main perk, all the staff we met were lovely and helpful. The bar prices weren't at all bad either!
We stayed in a family room with 1 double bed and 2 singles, which was the size of two rbedooms with a bathroom in the middle between. The room itself was quite spacious but warm. Lovely in the winter I'd guess but not so much in the summer! The beds weren't the most comfortable but were okay. The service in the hotel was the main perk, all the staff we met were lovely and helpful. The bar prices weren't at all bad either!
8
Christina
22 Jul 2024
·
Stayed 1 night
On arrival very friendly helpful staff who made sure we had an adequate room for our needs. The room didn’t have air conditioning was therefore very hot and stuffy. The bed was very uncomfortable and the bedding needs to be replaced with new bedding.the windows unfortunately were stuck. The bathroom was overall clean except for the black mold around the bath also no extractor fan in bathroom. See photos
On arrival very friendly helpful staff who made sure we had an adequate room for our needs. The room didn’t have air conditioning was therefore very hot and stuffy. The bed was very uncomfortable and the bedding needs to be replaced with new bedding.the windows unfortunately were stuck. The bathroom was overall clean except for the black mold around the bath also no extractor fan in bathroom. See photos
10
Christopher
14 Aug 2025
·
Stayed 1 night
Massive bed. Narrow bath/shower made it a bit of a balancing act whilst showering.
Massive bed. Narrow bath/shower made it a bit of a balancing act whilst showering.
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly and helpful. However, limited staffing and reliance on self check-in sometimes cause delays or miscommunication.
Related guest reviews
4
Mark
15 Jan 2025
·
Stayed 1 night
The check in was the start of the experience, self check in was far from a good start. Its bad enough self service in a supermarket, this is a hotel. The room was clean and recently refurbished to a good standard. I went down for dinner, and staff wise it seemed like the mary celeste. Eventually i was served, the drinks for a hotel were reasonably priced and tasted good. The food menu is limited and far from what I expect from a hotel restaurant, but it did suffice. Unfortunately my evening dragged out to around midnight due to the people in the next room being less than considerate. But the noise did eventually subdue. The breakfast in the morning was buffet style and to be fair it was good. I stayed here a couple of years ago and returned because it had been good. I seriously doubt if I'll be returning anytime soon. It was a very mixed experience unfortunately the bad out weights the good
The check in was the start of the experience, self check in was far from a good start. Its bad enough self service in a supermarket, this is a hotel. The room was clean and recently refurbished to a good standard. I went down for dinner, and staff wise it seemed like the mary celeste. Eventually i was served, the drinks for a hotel were reasonably priced and tasted good. The food menu is limited and far from what I expect from a hotel restaurant, but it did suffice. Unfortunately my evening dragged out to around midnight due to the people in the next room being less than considerate. But the noise did eventually subdue. The breakfast in the morning was buffet style and to be fair it was good. I stayed here a couple of years ago and returned because it had been good. I seriously doubt if I'll be returning anytime soon. It was a very mixed experience unfortunately the bad out weights the good
2
Elaine
1 Aug 2024
·
Stayed 1 night
“The hotel is undergoing refurbishment” says the sign on the door to reception - don’t worry, it’ll look great when it’s finished.” Clearly in need of the above, the hotel is extremely tired looking throughout, particularly around the back where we had to park as there was no spaces in the main car park. I booked this room for my parents (both in their 70’s) as they were spending the weekend with us. When they checked into their room, it was extremely warm with no air conditioning, just a fan and a threadbare in parts carpet. The bathroom was equally tired and the sink top heavily stained. The TV in their room did not work and although they were told someone would come to help, they didn’t. I emailed the hotel staff the next day, disappointed by hearing the above, and was also promised someone would get back to me - nearly a week later, that’s not happened. Regardless of what any refurbishment work might change at the hotel, there appears to be some more urgent work that just needs to be done in basic customer service skills.
“The hotel is undergoing refurbishment” says the sign on the door to reception - don’t worry, it’ll look great when it’s finished.” Clearly in need of the above, the hotel is extremely tired looking throughout, particularly around the back where we had to park as there was no spaces in the main car park. I booked this room for my parents (both in their 70’s) as they were spending the weekend with us. When they checked into their room, it was extremely warm with no air conditioning, just a fan and a threadbare in parts carpet. The bathroom was equally tired and the sink top heavily stained. The TV in their room did not work and although they were told someone would come to help, they didn’t. I emailed the hotel staff the next day, disappointed by hearing the above, and was also promised someone would get back to me - nearly a week later, that’s not happened. Regardless of what any refurbishment work might change at the hotel, there appears to be some more urgent work that just needs to be done in basic customer service skills.
8
Susan
13 Sept 2025
·
Stayed 2 nights
This hotel had very comfortable rooms, the staff were very pleasant and helpful, the restaurant menu was slightly limited but the breakfast was very good, particularly the table service breakfast the first day when the hotel wasn’t so busy. Overall good value for money.
This hotel had very comfortable rooms, the staff were very pleasant and helpful, the restaurant menu was slightly limited but the breakfast was very good, particularly the table service breakfast the first day when the hotel wasn’t so busy. Overall good value for money.
2
Salman
23 Oct 2025
·
Stayed 1 night
Bedroom was above the sauna area and was just as hot. As a result, even the bathroom floor was very warm! Paid extra for breakfast. Went down in the morning and was told I’m not on the list. Didn’t want to argue so I left and checked out. Once I’m in the car set to leave they follow me out and say I can come back to eat. Never ever staying here again and avoid Best Western Group in future.
Bedroom was above the sauna area and was just as hot. As a result, even the bathroom floor was very warm! Paid extra for breakfast. Went down in the morning and was told I’m not on the list. Didn’t want to argue so I left and checked out. Once I’m in the car set to leave they follow me out and say I can come back to eat. Never ever staying here again and avoid Best Western Group in future.
4
Christopher
30 Oct 2025
·
Stayed 1 night
Staff were all very nice. Food was cheap and my draft cider tasted weird (not nice). Room coukd have been better cleaned. Hairs in bath, crumbs on floor and all dated. Loads of parking.
Staff were all very nice. Food was cheap and my draft cider tasted weird (not nice). Room coukd have been better cleaned. Hairs in bath, crumbs on floor and all dated. Loads of parking.
6
Julian Anthony
19 Oct 2025
·
Stayed 1 night
Breakfast was good, but no oranges, no fish, and no porridge options. Room was very nice, but, windows looked like they hadn't been cleaned for months, years even - could hardly see out of them. Seemed very understaffed. Same person was doing reception, barmaid, waitress duties - LONG wait for food at dinner. Gardens looked like no maintenance for many months.
Breakfast was good, but no oranges, no fish, and no porridge options. Room was very nice, but, windows looked like they hadn't been cleaned for months, years even - could hardly see out of them. Seemed very understaffed. Same person was doing reception, barmaid, waitress duties - LONG wait for food at dinner. Gardens looked like no maintenance for many months.
8
Joshua
10 Aug 2025
·
Stayed 2 nights
Easy check in, friendly staff, great food in the restaurant and good bedroom size. The beer garden was an added bonus. Great value for money
Easy check in, friendly staff, great food in the restaurant and good bedroom size. The beer garden was an added bonus. Great value for money
8
Craig
30 Oct 2024
·
Stayed 1 night
Excellent beds and luxurious executive room. Receptionist/Bar lady was brilliant and nothing was too much trouble. Nice breakfast . All in all good value. Please take extra care exiting the car park. We followed another car out not realising that we were going the wrong way on a dual carriageway . Luckily it was a quiet Sunday morning and mistake quickly resolved.
Excellent beds and luxurious executive room. Receptionist/Bar lady was brilliant and nothing was too much trouble. Nice breakfast . All in all good value. Please take extra care exiting the car park. We followed another car out not realising that we were going the wrong way on a dual carriageway . Luckily it was a quiet Sunday morning and mistake quickly resolved.
8
Jackie
29 Aug 2024
·
Stayed 1 night
Lovely hotel, very pleased other than cashless and self serve check in. Saying that we were helped with check in and check out.
Lovely hotel, very pleased other than cashless and self serve check in. Saying that we were helped with check in and check out.
2
Julia
12 Aug 2024
·
Stayed 4 nights
Awful place. Barely any staff covering reception, bar, dining room. Staff were however doing their best. Requested ground floor room and didn’t get it. Room was so hot it was unbearable and windows could barely be opened. Very sad overgrown beer garden. Dark and drab inside the hotel that could do with a really good clean. Pool and spa were closed which was main treason for booking here. Hotel agreed refund as we checked out after 1 of 4 nights (made sure I had written proof). Hotels.com service has been abhorrent.
Awful place. Barely any staff covering reception, bar, dining room. Staff were however doing their best. Requested ground floor room and didn’t get it. Room was so hot it was unbearable and windows could barely be opened. Very sad overgrown beer garden. Dark and drab inside the hotel that could do with a really good clean. Pool and spa were closed which was main treason for booking here. Hotel agreed refund as we checked out after 1 of 4 nights (made sure I had written proof). Hotels.com service has been abhorrent.
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AI-generated summary based on recent guest reviews
Location
Quiet setting outside Ipswich works well for drivers and stopovers. Some guests found it remote and noted traffic noise when windows were open.
Related guest reviews
10
David
21 Jun 2025
·
Stayed 2 nights
Hotel was nice easy access to where I needed to be so overall very good.
Hotel was nice easy access to where I needed to be so overall very good.
6
Henrich
1 Nov 2024
·
Stayed 1 night
Rural hotel in the middle of nowhere. Staff was helpful. Room vas spacious and relatively modern. Hotel needs lot of work to modernise but i could see they slowly work on it. Bit disappointed with the bar and restaurant area and service. Bar was closed and when opened only some beverages were available. Menu printed and laminated paper is not was i would expect at 4star hotel. Menu was poor as well so ended up eating out. Bed was comfortable. Overall ok but bot what i would expect from 4 star hotel
Rural hotel in the middle of nowhere. Staff was helpful. Room vas spacious and relatively modern. Hotel needs lot of work to modernise but i could see they slowly work on it. Bit disappointed with the bar and restaurant area and service. Bar was closed and when opened only some beverages were available. Menu printed and laminated paper is not was i would expect at 4star hotel. Menu was poor as well so ended up eating out. Bed was comfortable. Overall ok but bot what i would expect from 4 star hotel
6
Alyson
7 Aug 2024
·
Stayed 2 nights
Needs refurbishing, very dated. Windows need replacing as you can’t open them to get fresh air, also the secondary glazing was full of condensation in the mornings. The whole hotel smelt of cigarette smoke. On the plus side it was in a convenient place for our travels.
Needs refurbishing, very dated. Windows need replacing as you can’t open them to get fresh air, also the secondary glazing was full of condensation in the mornings. The whole hotel smelt of cigarette smoke. On the plus side it was in a convenient place for our travels.
6
Victoria
28 Oct 2024
·
Stayed 1 night
Good for the price and comfortable. A bit too far out of the way for a night out in town. The smell of sewage hit us as we walked into the reception. It was extremely hot in all corridors which made me feel nauseous. Would consider staying there again only as a quick find/cheap last resort
Good for the price and comfortable. A bit too far out of the way for a night out in town. The smell of sewage hit us as we walked into the reception. It was extremely hot in all corridors which made me feel nauseous. Would consider staying there again only as a quick find/cheap last resort
4
Daniel
3 Dec 2024
·
Stayed 3 nights
A spa hotel with no spa / pool.....not as advertised on hotels.com. But a note on the door saying it'll be really nice in the future! after you've booked and paid. also nothing in the area, you'll need to drive to go anywhere. really run down hotel, not a 4 star.. its a 2 at best and i had the executive room! the whole place smells funky and a bit sticky...
A spa hotel with no spa / pool.....not as advertised on hotels.com. But a note on the door saying it'll be really nice in the future! after you've booked and paid. also nothing in the area, you'll need to drive to go anywhere. really run down hotel, not a 4 star.. its a 2 at best and i had the executive room! the whole place smells funky and a bit sticky...
10
TAYEED
22 Jan 2025
·
Stayed 1 night
Convenient location just outside Ipswich. Reasonably priced too
Convenient location just outside Ipswich. Reasonably priced too
10
Glynis
22 Jun 2025
·
Stayed 2 nights
Was a bit further out from ipswich town but used the car to park at park and ride was a bit put out having to use a credit card for drinks at the bar as no cash could be taken . Room was spacious and comfortable and breakfast was good although we had breakfast at 9.30 the first morning and hardly any cooked left.
Was a bit further out from ipswich town but used the car to park at park and ride was a bit put out having to use a credit card for drinks at the bar as no cash could be taken . Room was spacious and comfortable and breakfast was good although we had breakfast at 9.30 the first morning and hardly any cooked left.
6
christian
18 Sept 2024
·
Stayed 1 night
Best Westerns tend to be older properties with some character thrown in. This is at the side of a main road which is noisy with traffic. Gym facilities listed are old and outdated. Never got to see the leisure facilities (not even sure they’re open). Shame really as I’ve not had disappointing experiences with this hotel chain before.
Best Westerns tend to be older properties with some character thrown in. This is at the side of a main road which is noisy with traffic. Gym facilities listed are old and outdated. Never got to see the leisure facilities (not even sure they’re open). Shame really as I’ve not had disappointing experiences with this hotel chain before.
8
Christopher
12 Jul 2024
·
Stayed 2 nights
Out in the country, but 10 minute drive to Ipswich. Quiet and peaceful. Can't hear the main road traffic.
Out in the country, but 10 minute drive to Ipswich. Quiet and peaceful. Can't hear the main road traffic.
6
Manuel
25 Jun 2025
·
Stayed 1 night
Property is outdated but it did the job in terms of location as we attended a wedding at a nearby venue
Property is outdated but it did the job in terms of location as we attended a wedding at a nearby venue
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often rated good to excellent. Evening options are limited at times, with small menus, closures for functions, slow service, and a few drink quality issues.
Related guest reviews
4
Mark
15 Jan 2025
·
Stayed 1 night
The check in was the start of the experience, self check in was far from a good start. Its bad enough self service in a supermarket, this is a hotel. The room was clean and recently refurbished to a good standard. I went down for dinner, and staff wise it seemed like the mary celeste. Eventually i was served, the drinks for a hotel were reasonably priced and tasted good. The food menu is limited and far from what I expect from a hotel restaurant, but it did suffice. Unfortunately my evening dragged out to around midnight due to the people in the next room being less than considerate. But the noise did eventually subdue. The breakfast in the morning was buffet style and to be fair it was good. I stayed here a couple of years ago and returned because it had been good. I seriously doubt if I'll be returning anytime soon. It was a very mixed experience unfortunately the bad out weights the good
The check in was the start of the experience, self check in was far from a good start. Its bad enough self service in a supermarket, this is a hotel. The room was clean and recently refurbished to a good standard. I went down for dinner, and staff wise it seemed like the mary celeste. Eventually i was served, the drinks for a hotel were reasonably priced and tasted good. The food menu is limited and far from what I expect from a hotel restaurant, but it did suffice. Unfortunately my evening dragged out to around midnight due to the people in the next room being less than considerate. But the noise did eventually subdue. The breakfast in the morning was buffet style and to be fair it was good. I stayed here a couple of years ago and returned because it had been good. I seriously doubt if I'll be returning anytime soon. It was a very mixed experience unfortunately the bad out weights the good
8
Susan
13 Sept 2025
·
Stayed 2 nights
This hotel had very comfortable rooms, the staff were very pleasant and helpful, the restaurant menu was slightly limited but the breakfast was very good, particularly the table service breakfast the first day when the hotel wasn’t so busy. Overall good value for money.
This hotel had very comfortable rooms, the staff were very pleasant and helpful, the restaurant menu was slightly limited but the breakfast was very good, particularly the table service breakfast the first day when the hotel wasn’t so busy. Overall good value for money.
10
Glynis
22 Jun 2025
·
Stayed 2 nights
Was a bit further out from ipswich town but used the car to park at park and ride was a bit put out having to use a credit card for drinks at the bar as no cash could be taken . Room was spacious and comfortable and breakfast was good although we had breakfast at 9.30 the first morning and hardly any cooked left.
Was a bit further out from ipswich town but used the car to park at park and ride was a bit put out having to use a credit card for drinks at the bar as no cash could be taken . Room was spacious and comfortable and breakfast was good although we had breakfast at 9.30 the first morning and hardly any cooked left.
4
Simon
6 Oct 2024
·
Stayed 1 night
The Spa and swimming pool are shut for refurbishment. Was not mentioned on Hotels.com. The restaurant was shut to patrons due to private function. Not mentioned on Hotels.com. Pretty well disgusted with the fact that this is not mentioned on the website.
The Spa and swimming pool are shut for refurbishment. Was not mentioned on Hotels.com. The restaurant was shut to patrons due to private function. Not mentioned on Hotels.com. Pretty well disgusted with the fact that this is not mentioned on the website.
6
John
17 Jul 2024
·
Stayed 2 nights
The Beer from the bar was warm, limited food menu and of poor quality, not enough parking spaces.
The Beer from the bar was warm, limited food menu and of poor quality, not enough parking spaces.
8
Wasim
8 Jun 2025
·
Stayed 1 night
Overall good property but definitely needs a major renovation as a lot of the fixtures and fittings are outdated. Pleased to discover that the EV chargers were free of charge! Breakfast was 10/10.
Overall good property but definitely needs a major renovation as a lot of the fixtures and fittings are outdated. Pleased to discover that the EV chargers were free of charge! Breakfast was 10/10.
8
Rodney John
8 Jun 2025
·
Stayed 1 night
All aspects of the hotel were very good only spoilt by other loud guests in the restaurant using profanity and inappropriate language. We’ve stayed a number of times in the past and always had a good experience. Food is good and staff friendly.
All aspects of the hotel were very good only spoilt by other loud guests in the restaurant using profanity and inappropriate language. We’ve stayed a number of times in the past and always had a good experience. Food is good and staff friendly.
10
KEVIN
23 May 2024
·
Stayed 2 nights
very nice hotel, especially the restaurant is perfect!
very nice hotel, especially the restaurant is perfect!
6
Julian Anthony
19 Oct 2025
·
Stayed 1 night
Breakfast was good, but no oranges, no fish, and no porridge options. Room was very nice, but, windows looked like they hadn't been cleaned for months, years even - could hardly see out of them. Seemed very understaffed. Same person was doing reception, barmaid, waitress duties - LONG wait for food at dinner. Gardens looked like no maintenance for many months.
Breakfast was good, but no oranges, no fish, and no porridge options. Room was very nice, but, windows looked like they hadn't been cleaned for months, years even - could hardly see out of them. Seemed very understaffed. Same person was doing reception, barmaid, waitress duties - LONG wait for food at dinner. Gardens looked like no maintenance for many months.
8
Joshua
10 Aug 2025
·
Stayed 2 nights
Easy check in, friendly staff, great food in the restaurant and good bedroom size. The beer garden was an added bonus. Great value for money
Easy check in, friendly staff, great food in the restaurant and good bedroom size. The beer garden was an added bonus. Great value for money
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4
Simon
2 weeks ago
·
Stayed 1 night
Stay ruined by having no hot water to shower in the morning. No-one on reception to speak to either. Evening meal choice limited and not great, breakfast limited and also not great. For the first time I’ve been disappointed with a Best Western. Won’t be back!
Stay ruined by having no hot water to shower in the morning. No-one on reception to speak to either. Evening meal choice limited and not great, breakfast limited and also not great. For the first time I’ve been disappointed with a Best Western. Won’t be back!
8
Zoe
3 weeks ago
·
Stayed 1 night
Value for money. Limited parking.
Value for money. Limited parking.
8
Kirstine
3 weeks ago
·
Stayed 2 nights
We found the staff so helpful. The room was very nice . The bed was very comfortable and tea and coffee well stocked. Sadly our room was on the bottom floor where people congregated for a cigarette and it got a bit noisy. Other than that we will be going back there .
We found the staff so helpful. The room was very nice . The bed was very comfortable and tea and coffee well stocked. Sadly our room was on the bottom floor where people congregated for a cigarette and it got a bit noisy. Other than that we will be going back there .
6
Dawn
3 weeks ago
·
Stayed 1 night
The room we stayed in was clean although bathroom needed attention. Realised on the evening that I could smell dog!! Then realised it’s a pet friendly hotel! Service at bar in the evening was hit and miss. Staff were friendly and worked very hard. Breakfast was excellent and very fresh.
The room we stayed in was clean although bathroom needed attention. Realised on the evening that I could smell dog!! Then realised it’s a pet friendly hotel! Service at bar in the evening was hit and miss. Staff were friendly and worked very hard. Breakfast was excellent and very fresh.
6
Paul
3 weeks ago
·
Stayed 1 night
I know it’s a minor but to not have a working tv in room and no one who could fix it was rather frustrating
I know it’s a minor but to not have a working tv in room and no one who could fix it was rather frustrating
Property policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Best Western Ipswich Hotel
Is parking available at the property?
Yes, free self-parking is available on-site, but it is limited.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are served on weekdays from 7:00 AM to 9:30 AM for a fee of approximately GBP 10 per person.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM until midnight, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary.
What is the location of the property in relation to key landmarks?
The hotel is located in Ipswich, connected to the convention center, and is within a 15-minute drive of Ipswich Waterfront and Chantry Park. It is approximately 4.4 miles from New Wolsey Theatre and 4.5 miles from Portman Road.
Does the property have a swimming pool?
Yes, there is an outdoor heated pool and an indoor pool available. The pool is seasonal and operational hours may vary.
What are the policies for guests staying with children?
Children are allowed at the property, and kids can stay for free if they meet the minimum age requirement.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-20: 141.9018798958435USD
- 2026-10-21: 115.44633059742736USD
- 2026-10-22: 89.65571361224364USD
- 2026-10-23: 80.92031942518615USD
- 2026-10-24: 84.15713939250182USD
- 2026-10-25: 75.52563659944153USD
- 2026-10-26: 100.66719986872863USD
- 2026-10-27: 101.42013641873169USD
- 2026-10-28: 107.89376779347228USD
- 2026-10-29: 84.15713939250182USD
- 2026-10-30: 73.36775662123107USD
- 2026-10-31: 78.76244800686645USD
- 2026-11-01: 61.499446700691216USD
- 2026-11-02: 72.28882519201659USD
- 2026-11-03: 72.28882519201659USD
- 2026-11-04: 71.20988520291137USD
- 2026-11-05: 70.13094521380614USD
- 2026-11-06: 74.4466966103363USD
- 2026-11-07: 80.92031942518615USD
- 2026-11-08: 66.89413380638122USD
- 2026-11-09: 70.13094521380614USD
- 2026-11-10: 72.28882519201659USD
- 2026-11-11: 70.13094521380614USD
- 2026-11-12: 76.33829550718688USD
- 2026-11-13: 81.99925941429137USD
- 2026-11-14: 90.63076220735168USD
- 2026-11-15: 66.89413380638122USD
- 2026-11-16: 70.13094521380614USD
- 2026-11-17: 71.20988520291137USD
- 2026-11-18: 70.64904972105407USD
- 2026-11-19: 73.56048256140136USD
- 2026-11-20: 75.52563659944153USD
- 2026-11-21: 80.92031942518615USD
- 2026-11-22: 69.05200950464629USD
- 2026-11-23: 67.97306951554107USD
- 2026-11-24: 87.39395079992676USD
- 2026-11-25: 74.4466966103363USD
- 2026-11-26: 76.604568028656USD
- 2026-11-27: 67.97306951554107USD
- 2026-11-28: 76.604568028656USD
- 2026-11-29: 59.34157100242614USD
- 2026-11-30: 52.86794390763092USD
- 2026-12-01: 98.18332501130675USD
- 2026-12-02: 88.47288222914123USD
- 2026-12-03: 71.20988520291137USD
- 2026-12-04: 63.657322398956296USD
- 2026-12-05: 64.73625810811615USD
- 2026-12-06: 71.20988520291137USD
- 2026-12-07: 63.657322398956296USD
- 2026-12-08: 74.4466966103363USD
- 2026-12-09: 75.52563659944153USD
- 2026-12-10: 51.789008198471066USD
- 2026-12-11: 76.604568028656USD
- 2026-12-12: 66.89413380638122USD
- 2026-12-13: 50.71006820936584USD
- 2026-12-14: 60.42050671158599USD
- 2026-12-15: 73.36775662123107USD
- 2026-12-16: 74.4466966103363USD
- 2026-12-17: 51.789008198471066USD
- 2026-12-18: 71.20988520291137USD
- 2026-12-19: 72.28882519201659USD
- 2026-12-20: 75.52563659944153USD
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- Only registered guests are allowed in the guestrooms.
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
- Fee for full breakfast: approximately GBP 10 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Housekeeping
Banquet facilities
Services
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi
Activities
Swimming pool
Garden
Pool indoor
Outdoor heated pool
Outdoor Furniture
Pool (Seasonal Outdoor)
Fitness Center (nearby)
General
Restaurant
Non-smoking rooms
Sauna
Steam room
Family room
Wheelchair Accessible (Limited)