Is parking available at the property?

Free self-parking is available on-site, but parking is limited.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee of approximately GBP 9.95 for adults and children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additional accessibility features may include accessible parking and registration desk.

What is the location of the property in relation to key landmarks?

The hotel is located on the riverwalk, just a 5-minute walk from Mildenhall and District Museum and 13 minutes by foot from Mildenhall Leisure Centre. It is 1.4 miles from Royal Worlington & Newmarket Golf Club and 4.1 miles from Red Lodge Karting.

Are children allowed at the property?

Children are welcome at the property, and the minimum age for children to stay for free is not specified.

The Riverside House Hotel in Mildenhall

Average nightly price at The Riverside House Hotel by month, last 12 months (USD)
Month	Average price
January	$97
February	$95
March	$97
April	$123
May	$124
June	$129
July	$132
August	$137
September	$144
October	$125
November	$121
December	$125

What guests think

Across recent reviews, The Riverside House Hotel stands out for exceptionally friendly, welcoming staff and satisfying breakfasts, while rooms are often spacious yet show wear, and occasional noise from functions or the bar, temperature issues, and dated areas are noted.

Guests like the riverside garden and plentiful free parking. Evening dining is generally well regarded. Cleanliness is usually good, but some rooms and corridors feel tired with stained carpets, cobwebs, or minor maintenance issues. Expect a characterful older property with some quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Riverside garden is a highlight, and parking is free with plenty of space. An on-site bar/restaurant and a lift are noted.

Related guest reviews

8

John

May 30, 2025

·

Stayed 2 nights

Excellent sized family room, in fact two rooms. Friendly service, good breakfast and a lovely garden. Some minor maintenance issues such as some bulbs out in the twin beds room and shower holder loose from the wall. Overall though very lovely place to stay. Happily would stay again.

10

Eileen

Apr 28, 2024

·

Stayed 2 nights

Lovely back garden by the river. Christopher Wren staircase. A nice blend of old and new. Everyone from those at the desk to those serving meals to those tidying the rooms were SO nice.

10

Lorna

Aug 10, 2025

·

Stayed 1 night

Lovely hotel and garden, clean and tidy rooms and staff were really friendly z

8

Philip

May 8, 2025

·

Stayed 1 night

Pleasant garden to sit in duringt he evening

8

Paul

Aug 17, 2024

·

Stayed 1 night

Great hotel in the lovely town of Mildenhall. Easy check in and we had a family room on the top floor - lift available. Good spacious room with a view front and back. Lovely cooked breakfast. Recommend

8

stephen

Oct 17, 2025

·

Stayed 1 night

GOOD CAR PARKING GREAT LOCATION FANTASTIC WELCOME GOOD SIZE ROOMS

10

David

Nov 28, 2025

·

Stayed 1 night

Lady in reception was lovely and as it was a quiet time of the month she kindly gave me an upgrade. The room was spacious and warm. Nice little bar and a great space for dining and breakfast. I dined in at the hotel and the guiness pie and mash was great, although could've done with a small amount of veg. No problem with parking, lots of space. If staying in the area, I would stay here again.

10

Jeffrey

May 23, 2023

·

Stayed 1 night

From the moment we walked in, the friendly staff greeted us and treated us like one of the family. It's a beautiful hotel which was originally a school many years ago with beautiful appointed gardens and the river which is directly behind the gardens. The breakfast was fabulous with several options and an abundance of fresh fruit, cereals and yogurts to choose from. We will defiantly stay again!

10

Christopher

Oct 26, 2025

·

Stayed 2 nights

The breakfast menu was full of good choices. Staff were nice and helpful. Parking is free good available.

8

Alan

Apr 30, 2025

·

Stayed 2 nights

The staff were very friendly & helpful and the evening menu & food was good. The Honeymoon suite was was a good size room with a nice bathroom & good shower, which is rare these days. The carpet however was a little grubby. You can hear the bar music below the room until late.

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AI-generated summary based on recent guest reviews

Cleanliness

Generally clean rooms, but several reports note stained or worn carpets, dust or cobwebs, and occasional upkeep lapses in corridors and bathrooms.

Related guest reviews

10

Vivien

Jan 6, 2026

·

Stayed 1 night

Room was clean, staf were very friendly and helpful

10

Lorna

Aug 10, 2025

·

Stayed 1 night

Lovely hotel and garden, clean and tidy rooms and staff were really friendly z

8

Peter

Nov 23, 2025

·

Stayed 2 nights

Hotel is clean although looking a bit tired in places. Rooms are clean and spacious but duvets definitely need renewing as very thin and not big enough for the beds. Breakfast was very good, plenty to choose from and large portions, even a takeaway option if you didn't want to eat in the restaurant. Overall a good stay, just the bedding issue spoilt it slightly as it was very cold when we stayed.

6

susan

Nov 12, 2025

·

Stayed 3 nights

Breakfast was good, The staff were all very polite and friendly. The room was adequate. My main issues were with attention to detail, the stairway and carpets were dusty, the room carpet and blankets were stained. The lift was shabby.

10

Zoe

Mar 18, 2024

·

Stayed 1 night

This was a pleasant stay after having to find accommodation after a bad experience at a previous hotel The staff on arrival were welcoming and very helpful, first appearance was lovely and looked after, it was easy to find parking and to find reception I was told where to find my room and breakfast the next morning. The room on first appearance is a bit dated but it was clean. The room was comfortable and the shower was clean and pleasant. Breakfast the next morning was delicious, and again the staff were lovely , and the garden at the back where you eat breakfast was pretty to sit next to even when it was raining. Would definitely stay again and very reasonable for the price

8

Donna

Dec 30, 2022

·

Stayed 1 night

The honeymoon suite was mostly clean. Glass shelves either side of bed were very dusty. Huge hanging cobweb in bathroom. The bed was very comfortable and clean. The shower was clean and hot. Unfortunately a huge leak from Shower door meant lots of mopping with towels. Room was cold on arrival and took some fiddling to work out the heating. The bath was dreamy lovely size and copious amounts of steaming hot water. The carpet was stained / damaged and really should be replaced it looks awful and not expected in a room of this price. The bathroom needs attention to the flooring and decoration. You can tell in it’s day the room was beautiful but it needs some love now. Towels smelt funny but were perfectly clean although dreadfully thin. Overall we enjoyed our night very much but both felt the room should be bought up to standard. Staff were lovely , friendly and polite. Would definitely return , would be thoroughly impressed to see the mentioned improvements. The view of the garden was appreciated and being so close to the river must be lovely in better weather. We didn’t use the restaurant so cannot review.

10

Ken

Aug 21, 2025

·

Stayed 2 nights

The room was very clean and welcoming. We dined in the restaurant very fair selection and served very hot. Breakfast was a full selection, and cooked to order.

8

Alan

Apr 30, 2025

·

Stayed 2 nights

The staff were very friendly & helpful and the evening menu & food was good. The Honeymoon suite was was a good size room with a nice bathroom & good shower, which is rare these days. The carpet however was a little grubby. You can hear the bar music below the room until late.

10

Craig

Jun 30, 2024

·

Stayed 1 night

Exceptionally friendly and efficient staff. Room a bit tired (with noisy air-con!).

2

richard

Dec 10, 2023

·

Stayed 1 night

No welcome on arrival. There was very short notice of a Christmas party so the night was very loud up until 12.30am. No acknowledgment on departure. The room was full of cobwebs on the ceiling and the breakfast room was very cold. The bed and pillows were also not that comfy. Overall the hotel was very tired.

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AI-generated summary based on recent guest reviews

Rooms

Many rooms are spacious and comfortable, though decor can feel dated. Some guests report noise from functions, the bar, traffic, or other rooms, plus mixed bedding comfort and occasional temperature or small maintenance issues.

Related guest reviews

8

John

May 30, 2025

·

Stayed 2 nights

Excellent sized family room, in fact two rooms. Friendly service, good breakfast and a lovely garden. Some minor maintenance issues such as some bulbs out in the twin beds room and shower holder loose from the wall. Overall though very lovely place to stay. Happily would stay again.

6

Gillian

Jul 15, 2025

·

Stayed 1 night

Check in was ok.booked in online which was a waste of time really. Room 24 allocated. Very tired.worn carpet.tatty bedside tables.tired bathroom. Bed wasnt comfortable and pillows like biscuits. The only saving grace was the air con ! TV remote faulty. Sat outside but not for long due to wasps . Outside also looks tired . Sat inside for dinner but this also needs refurbing. This used to be a nice hotel but needs money spending on it. At £138 I would expect better quality room

8

Yovanna

Nov 30, 2024

·

Stayed 2 nights

Quiant hotel and rooms. Cooing outside window woke me up several times!

8

Dee

Jun 3, 2025

·

Stayed 2 nights

Lovely big room. Complied with request for quiet room. Wish it had a bath. Breakfast very nice. Staff helpful.

10

David

Nov 28, 2025

·

Stayed 1 night

Lady in reception was lovely and as it was a quiet time of the month she kindly gave me an upgrade. The room was spacious and warm. Nice little bar and a great space for dining and breakfast. I dined in at the hotel and the guiness pie and mash was great, although could've done with a small amount of veg. No problem with parking, lots of space. If staying in the area, I would stay here again.

6

beverley

Aug 1, 2024

·

Stayed 1 night

High noise level from room above

8

Peter

Nov 23, 2025

·

Stayed 2 nights

Hotel is clean although looking a bit tired in places. Rooms are clean and spacious but duvets definitely need renewing as very thin and not big enough for the beds. Breakfast was very good, plenty to choose from and large portions, even a takeaway option if you didn't want to eat in the restaurant. Overall a good stay, just the bedding issue spoilt it slightly as it was very cold when we stayed.

8

Donna

Dec 30, 2022

·

Stayed 1 night

The honeymoon suite was mostly clean. Glass shelves either side of bed were very dusty. Huge hanging cobweb in bathroom. The bed was very comfortable and clean. The shower was clean and hot. Unfortunately a huge leak from Shower door meant lots of mopping with towels. Room was cold on arrival and took some fiddling to work out the heating. The bath was dreamy lovely size and copious amounts of steaming hot water. The carpet was stained / damaged and really should be replaced it looks awful and not expected in a room of this price. The bathroom needs attention to the flooring and decoration. You can tell in it’s day the room was beautiful but it needs some love now. Towels smelt funny but were perfectly clean although dreadfully thin. Overall we enjoyed our night very much but both felt the room should be bought up to standard. Staff were lovely , friendly and polite. Would definitely return , would be thoroughly impressed to see the mentioned improvements. The view of the garden was appreciated and being so close to the river must be lovely in better weather. We didn’t use the restaurant so cannot review.

8

Alan

Apr 30, 2025

·

Stayed 2 nights

The staff were very friendly & helpful and the evening menu & food was good. The Honeymoon suite was was a good size room with a nice bathroom & good shower, which is rare these days. The carpet however was a little grubby. You can hear the bar music below the room until late.

10

Craig

Jun 30, 2024

·

Stayed 1 night

Exceptionally friendly and efficient staff. Room a bit tired (with noisy air-con!).

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AI-generated summary based on recent guest reviews

Service

Service is a standout, with consistently friendly, helpful staff and quick assistance. A few guests experienced impersonal or unattended check-in.

Related guest reviews

10

Vivien

Jan 6, 2026

·

Stayed 1 night

Room was clean, staf were very friendly and helpful

10

Steve

Jan 6, 2024

·

Stayed 1 night

Excellent customer service

10

DAVID

Sep 29, 2025

·

Stayed 1 night

All great - nice comfortable room, lovely bathroom (with lashings of piping hot water (that seems to be missing in lots of hotels), good parking, superb breakfast, sensible price and, above all, really friendly welcome. What's not to like?

10

Brent

Dec 14, 2025

·

Stayed 1 night

Lovely friendly staff

10

Diana

May 6, 2024

·

Stayed 1 night

I had a lovely large clean room. What impressed me more than anything else was that every single member of staff was unfailingly helpful and cheerful. It was so noticeable. nothing was a problem nor too much trouble.....never stayed anywhere where the staff were so good.

10

David

Nov 28, 2025

·

Stayed 1 night

Lady in reception was lovely and as it was a quiet time of the month she kindly gave me an upgrade. The room was spacious and warm. Nice little bar and a great space for dining and breakfast. I dined in at the hotel and the guiness pie and mash was great, although could've done with a small amount of veg. No problem with parking, lots of space. If staying in the area, I would stay here again.

6

Rex

Jul 1, 2023

·

Stayed 1 night

The hotel was disappointing - no-one at reception (automated check in) and the breakfast was satisfactory but not great and failed the sausage test. The bedroom design was odd and the bedside tables were unfinished (can't upload photo). I don't think the property justifies a 4-star rating.

10

Rachel

Aug 4, 2024

·

Stayed 2 nights

All the staff at the Riverside were amazing. Special shout-out to Suzanne who went above & beyond to make our stay so welcoming ❤️

10

James

Jul 12, 2024

·

Stayed 2 nights

Best staff.

8

Dawn

Jun 27, 2023

·

Stayed 2 nights

Overall, we enjoyed our stay, but check in was disappointing. In the lobby as we arrived, they had self check in set up on a computer at the desk. A staff member was nearby the desk, but never welcomed us or made eye contact as we entered the lobby, or asked if we needed assistance with anything. Finally he engaged us as we were trying to figure out how to get to our room. Our room was on the 3rd floor of the hotel. The room itself was lovely, but the weather had been very hot for days, and when we got to the room all the windows were shut, and the air conditioner was off. It took a long time for the room to be tolerable temperature wise. As they knew they'd booked the room, it would have been nice for them to have attempted to cool it down before we arrived. Other than that, all was good. The breakfasts were plentiful and delicious, and the staff friendly and helpful.

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AI-generated summary based on recent guest reviews

Location

Riverside setting with a pretty garden, walkable to local shops and restaurants, and convenient for Mildenhall and RAF bases; some early morning traffic noise.

Related guest reviews

10

Eileen

Apr 28, 2024

·

Stayed 2 nights

Lovely back garden by the river. Christopher Wren staircase. A nice blend of old and new. Everyone from those at the desk to those serving meals to those tidying the rooms were SO nice.

8

Paul

Aug 17, 2024

·

Stayed 1 night

Great hotel in the lovely town of Mildenhall. Easy check in and we had a family room on the top floor - lift available. Good spacious room with a view front and back. Lovely cooked breakfast. Recommend

10

Phil

Jul 24, 2024

·

Stayed 1 night

Wonderful hotel in tranquil location. Good food & great staff.

10

James

Feb 15, 2024

·

Stayed 2 nights

Always stay here when I’m back at RAF Mildenhall. Great all around.

10

Peter

Mar 22, 2023

·

Stayed 1 night

A good hotel very friendly and competent staff a bit of traffic noise in the early morning.

8

stephen

Oct 17, 2025

·

Stayed 1 night

GOOD CAR PARKING GREAT LOCATION FANTASTIC WELCOME GOOD SIZE ROOMS

10

Jeffrey

May 23, 2023

·

Stayed 1 night

From the moment we walked in, the friendly staff greeted us and treated us like one of the family. It's a beautiful hotel which was originally a school many years ago with beautiful appointed gardens and the river which is directly behind the gardens. The breakfast was fabulous with several options and an abundance of fresh fruit, cereals and yogurts to choose from. We will defiantly stay again!

10

Jeffrey

Feb 19, 2024

·

Stayed 1 night

I love this propertty because it has so much history and has a lovely garden to the back of the building . Local shops and restaurants are withing walking distance.

10

Paul

Oct 23, 2023

·

Stayed 1 night

Great hotel. Amazing food and located perfectly for my work. This is my 4th visit this year with my 5th already booked...... No complaints from me just a thanks to the team for looking after me while I am with you.

10

Carlos

Nov 11, 2023

·

Stayed 8 nights

The staff, service, and accommodations was excellent and walking distance to restaurants and grocery stores. Will definitely stay there again.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for quality, choice, and generous portions; evening meals are generally enjoyed. A few found aspects average or wanted small improvements.

Related guest reviews

10

Alison

Sep 10, 2023

·

Stayed 1 night

The food was outstanding and great value.

10

David

Nov 28, 2025

·

Stayed 1 night

Lady in reception was lovely and as it was a quiet time of the month she kindly gave me an upgrade. The room was spacious and warm. Nice little bar and a great space for dining and breakfast. I dined in at the hotel and the guiness pie and mash was great, although could've done with a small amount of veg. No problem with parking, lots of space. If staying in the area, I would stay here again.

6

Rex

Jul 1, 2023

·

Stayed 1 night

The hotel was disappointing - no-one at reception (automated check in) and the breakfast was satisfactory but not great and failed the sausage test. The bedroom design was odd and the bedside tables were unfinished (can't upload photo). I don't think the property justifies a 4-star rating.

8

Peter

Nov 23, 2025

·

Stayed 2 nights

Hotel is clean although looking a bit tired in places. Rooms are clean and spacious but duvets definitely need renewing as very thin and not big enough for the beds. Breakfast was very good, plenty to choose from and large portions, even a takeaway option if you didn't want to eat in the restaurant. Overall a good stay, just the bedding issue spoilt it slightly as it was very cold when we stayed.

10

Paul

Oct 23, 2023

·

Stayed 1 night

Great hotel. Amazing food and located perfectly for my work. This is my 4th visit this year with my 5th already booked...... No complaints from me just a thanks to the team for looking after me while I am with you.

10

Cindy

Apr 30, 2024

·

Stayed 2 nights

Lovely breakfast

10

Paul

Jun 6, 2023

·

Stayed 4 nights

A very comfortable and clean hotel with excellent food. The staff were very friendly and the overall feel was relaxed. Recommended.

10

Ken

Aug 21, 2025

·

Stayed 2 nights

The room was very clean and welcoming. We dined in the restaurant very fair selection and served very hot. Breakfast was a full selection, and cooked to order.

10

Geoff

May 21, 2024

·

Stayed 2 nights

Very friendly and helpful staff. Food first class, in quantity and quality. The room was very spacious with a comfortable bed. Would thoroughly recommend.

10

Michael

Jun 6, 2023

·

Stayed 2 nights

Absolutely amazing! The staff were wonderful, friendly and very accommodating. Bed was very comfortable, the breakfast was very good as well. We would defiantly stay there again!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $186	20 $132	21 $182	22 $171	23 $140	24 $202
25 $112	26 $142	27 $213	28 $207	29 $178	30 $139	31 $137

Su	Mo	Tu	We	Th	Fr	Sa
1 $110	2 $168	3 $206	4 $171	5 $175	6 $140	7 $137
8 $99	9 $126	10 $157	11 $157	12 $156	13 $140	14 $140
15 $103	16 $159	17 $164	18 $135	19 $127	20 $140	21 $186
22 $113	23 $149	24 $127	25 $128	26 $128	27 $135	28 $178
29 $130	30 $128

The Riverside House Hotel

Prices for The Riverside House Hotel

Monthly average prices

About this property

Location

Room options

Executive Double Room

Deluxe Double Room, Garden View

Family Room

Classic Double Room

Superior Double Room

Honeymoon Suite

Guest reviews of The Riverside House Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Riverside House Hotel

Prices for upcoming dates