Stourport Manor Hotel

Not great

Stay was fine, bar area nice didn’t use the hotel factories or dine. Happy with over stay

The room was nice enough despite having a toilet seat that wasn’t attached however the entire experience was ruined by something small and trivial. The room was booked for me as I look to get our sales team a new hotel as a regular base and we are only looking at hotels with gym/pool. After a five hour drive arriving at 8pm I just fancied a quick thirty mins sauna and was told that despite it only being open till 9 I’d have to pay a £5 charge. No where on the website did it say this and my email confirmation had nothing about it. They even have a flyer for the spa on reception saying hotel guests should go enjoy it and zero mention of cost. I’d expect to pay for treatments of course but not a swim and a sauna in a hotel that advertises having one. Reception staff were great to be fair and room was clean and decent size

Breakfast finished promptly at 09:00. The bar was poor, had to take a larger back because it had gone off. No refund was offered although the barman agreed it was undrinkable! They had absolutely no Whisky in stock in the bar and only a couple of bourbons available. Executive rooms on the top (2nd) floor with no lift.

Staff were very friendly and helpful.