Is parking available at the property?

Parking is available on-site and is free of charge.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily, though specific serving hours are not detailed.

What are the standard check-in and check-out times?

Check-in is from 15:00 and check-out is by 11:00. Early or late check-in/check-out may be available upon request.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

How is the property situated in relation to key landmarks?

The property is located in Ballymena, within a 5-minute drive of Tober Park and Gracehill Village Old School Museum. It is approximately 2 miles from Galgorm Castle Golf Club and 2.3 miles from County Hall.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests.

What are the policies regarding children at the property?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies for additional guests regarding extra beds or cribs?

The property offers rollaway beds for a fee of GBP 95.00 per day, and advance request is required for confirmation.

Galgorm Hotel in Cullybackey

Average nightly price at Galgorm by month, last 12 months (USD)
Month	Average price
January	$327
February	$327
March	$349
April	$396
May	$419
June	$410
July	$479
August	$457
September	$382
October	$361
November	$330
December	$381

What guests think

Galgorm draws rave feedback for its stunning riverside setting, standout Thermal Village spa, and consistently warm, professional staff, with many guests praising comfortable accommodations, thoughtful in room touches, and hearty breakfasts that help make stays feel relaxed and indulgent.

At busy times the thermal areas can be crowded, making hot tubs hard to access. Several reviewers mention expensive drinks and occasional operational hiccups, such as slow or confused service when full, maintenance faults, or rooms running hot or feeling dated. Overall, expect a luxurious, spa centered escape in beautiful grounds, but consider off peak times and a premium budget.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Thermal Village and on site facilities are a major highlight, with beautiful grounds and multiple venues impressing many guests. Reported drawbacks include crowding at peak times, limited locker access for non members, and wishes for a true fine dining option.

Related guest reviews

10

Nancy

Feb 1, 2025

·

Stayed 1 night

Brilliant from start to finish, from the wee man at the front door doing the complimentary valet parking to the waiting staff was exceptional, the food was just beautiful in all the restaurants especially the Castle kitchen restaurant and the added bonus was the transport to the castle , excellent!!!! The spa and thermal village is just amazing even in January!!!! We will definitely return in the not too distant future, 5 star !

6

Gary

Jan 5, 2025

·

Stayed 1 night

We have stayed at the Galgorm Hotel a number of times before but chose to stay in a cottage this time. We were in one of the newer cottages but found it to be very cold (there was snow on the ground outside) and when we tried to adjust the bedroom radiator water started to run out of it. This made it hard to dry robes and swimwear after the spa. My partner had to wear her coat indoors, for warmth. The shower door was badly designed and water poured out of the cubicle making the tiles slippy. There was a green light on the ceiling which lit the room up all night, affecting sleep. The spa was heaving with guests which made it difficult to find a hot tub to sit in. After paying over £16 for one cocktail and over £8 for a small beer we wandered around (cold and wet) trying to find space in one along the river and gave up. We booked a very late dinner which meant that as other guests left to eat we were finally able to use the facilities more easily. Our meal in Fratellis was average and over priced. As were the drinks. We felt that our stay this time was disappointing and have no intention to return again.

10

Claire

Nov 28, 2025

·

Stayed 1 night

Terrific spa.Amazing breakfast. Most comfortable beds ever

10

Deirdre

Sep 4, 2025

·

Stayed 1 night

A termal spa set in the countryside. What could be better. It never disappointed in any level.

10

Daniel

Aug 19, 2025

·

Stayed 1 night

The place is like a mini village. Good food and drinks, lovely grounds. Spa experience is great and a unique

10

Sharon

Nov 14, 2025

·

Stayed 2 nights

Everything was amazing ! Lovely friendly staff, outstanding river view from our gorgeous room, with our own Christmas tree ! Breakfast was delicious, as were the meals in Gillies and Fratellis. And the wonderful relaxing spa to top it off. Fantastic two days.

10

Ruth

Aug 5, 2023

·

Stayed 1 night

Amazing. Brilliant facilities

10

SG

Dec 1, 2024

·

Stayed 1 night

Overnight stay at half term with great time spent in the thermal village. Lots of great facilities to enjoy. Good dinner in Gillies. However the hotel misses the opportunity to provide fine dining in the river room.

10

Kirsten

Dec 8, 2025

·

Stayed 2 nights

Service could have been slighter better with regards to tranfers between main hotel and forest accomadation given it being December and your expected to wear your robe to and from spa as only private members get lockers. Which isnt very appropriate when stayin away from the main spa itself.

8

Brenda

Mar 16, 2025

·

Stayed 1 night

Perhaps too many people about in the spa area, unable to access jacuzzis etc. because of the numbers

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Cleanliness

Many guests describe accommodations and public areas as spotless or very clean. Nonetheless, several noted lapses such as a dirty towel, carpet stains, or changing areas not well maintained when busy.

Related guest reviews

10

Colleen

Dec 8, 2025

·

Stayed 1 night

From the second we entered the door we were greeted by the friendliest staff, our room was spotless and the food was out of this world gorgeous. Throughly enjoyed our stay and can’t wait to return.

8

Jonathan

Oct 14, 2024

·

Stayed 1 night

As much as we love galgorm this visit was not as expected. Our room was not ready on arrival and had to wait 1 hour which was disappointing and when we got to the spa it was soo overcrowded that we couldn't get near a hot tub. Considering we had dinner reservations we didn't get much time to enjoy the spa given the late check in and number of guests using facilities. Fratellies is my favourite but this time they had changed the menu and reduced the much loved tapas starters, the starter we did pick was very salty and we couldn't enjoy it. Pizza was delicious tho. I always recommend galgorm to friends but I might not big it up as much in future. The cottage was clean and perfect for us as we've stayed many times, we did have trouble getting hot water this time, had to leave the shower running for 5 minutes before hot water came. Still love galgorm and will definitely stay again but perhaps not on a Sunday as it seems too busy. They should try to monitor this in some way and maybe let guest know that it's busy. Breakfast was as always a treat.

10

Karen

Jun 6, 2025

·

Stayed 1 night

This place is the lap of luxury! Every area is spotless and the bedrooms are immaculate. Furniture is in good condition and excellent in quality. Staff are well trained and helpful. They go above and beyond to take care of guests and do it pleasantly and professionally.

8

Clare

Sep 13, 2024

·

Stayed 1 night

This is not our first time staying here. Overall our experience was good however some members of staff were not very friendly whilst other were very friendly. our room has some bottle tops left on the floor from the previous guest which always feels strange but in the main it was clean. Reception staff and breakfast staff were all lovely on every interaction.

8

Heather

Oct 10, 2024

·

Stayed 1 night

We had a lovely time at Galgorm. The spa was amazing as usual and it wasn't too busy. Cocktails were a ridiculous price though so we didn't order any. We stayed in the older part of the hotel which was fine but it the room just didn't feel as luxurious/cosy as other rooms we had stayed in. There were a few strange stains on the carpet and the room was very hot during the night despite leaving the windows open and using the Dyson fan which we kept on all night but it was very noisy and made it difficult to sleep. Breakfast in Gillies was lovely

8

Mary

Jan 2, 2025

·

Stayed 1 night

We knew that 1st January would be a busy time at the hotel and the number of customers didnt bother us but there didnt seem to be enough staff to maintain the cleanliness in the changing facilities during the day which was disappointing.

10

Lynsey

Nov 3, 2023

·

Stayed 1 night

Always an amazing stay here. Staff so helpful, place always spotless, fantastic food and a gorgeous spa

10

Sarah

Aug 2, 2023

·

Stayed 1 night

We stayed at the Shepherd Huts which were beautifully furnished, exceptionally clean, included a impressive complimentary mini bar and incredibly comfortable bed. Couldn’t fault them. The spa is very impressive.

6

Ryan

Dec 9, 2025

·

Stayed 1 night

Hotel was stunning at this time of year, had a dirty towel in our room, the soap dispenser didn’t work upstairs, we had pre paid the day before for treatments but where made to wait 10/15 mins on checkout to verify as they tried to charge us again. Staff are very quick to ask about allergies for breakfast but don’t offer any appropriate alternatives with the exception of terrible gluten free toast. For the price it could do a lot better

10

MAUREEN

Jul 22, 2024

·

Stayed 1 night

Myself and my daughter stayed in a lovely cottage. It was part of her birthday present. We really ejoyed our stay. It was so clean and staff were brilliant. Definitely go back again.

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Rooms

Rooms, cottages, and shepherds huts are generally comfortable with excellent beds, complimentary treats, and some lovely river views, though a few feel dated. Recurring complaints include excessive heat, noise from adjacent areas or appliances, and weak Wi Fi or TV signal in some cottages.

Related guest reviews

6

Dara

Sep 7, 2025

·

Stayed 1 night

Our stay was ok, the hotel was extremely busy and I don’t feel we got the good out of the thermal village as it was so busy, thankfully I had treatments booked which made us feel more relaxed but it’s very pricey when we had already spent so much for the stay but the treatments are what made our stay. We also got woken up quite a few times during the night with loud noises from the floor above which was the main floor. It continued the whole night. I also found that the staff were extremely slow when it was so busy and I had to repeat answers to the same questions over and over again and felt that they didn’t seem to be listening and forgetting that they had already asked the questions which added to the long delay for other people standing behind us. There were plenty of staff but it seemed like they didn’t have enough stations to deal with the amount of people to be seen to, staff there to deal with them but nowhere for them to process it. The rooms were also extremely warm and only Dyson fans to blow the warm air around which was uncomfortable. It was also unusual the floor layout to find your room we were on the second floor but had to walk a good bit to find the lift to go down and still didn’t find the stairs, we did find stairs but it would only bring us to certain floors and it wasn’t ours. maybe just us but it was confusing

10

Alexandra Carlisle

Feb 14, 2025

·

Stayed 1 night

Our stay was fantastic. It’s lovely to feel that you’re spoilt in a place and it’s even a little better than if you were home(!) Things like the GHD hairdryer, the Dyson(?) heater, the complimentary mini bar, the bath bomb the gorgeous coffee pods and the pillow spray all add to the feeling that you’re definitely on holiday and spoilt! Galgorm has taken the top spot in our list of places we most like to stay - we will look forward to our next opportunity to be back.

10

Donna

Nov 28, 2023

·

Stayed 1 night

Will be staying again... Shepherds hut are a must. Dyson hair dryer in rooms, comp mini bar and the outdoor bathtub was amzing. Loved it!

6

Lesley

Jan 29, 2024

·

Stayed 1 night

I booked a superior room which was nice but was too warm and lack of nice view out of our window was awful

10

Sarah

Aug 2, 2023

·

Stayed 1 night

We stayed at the Shepherd Huts which were beautifully furnished, exceptionally clean, included a impressive complimentary mini bar and incredibly comfortable bed. Couldn’t fault them. The spa is very impressive.

10

Claire

Nov 28, 2025

·

Stayed 1 night

Terrific spa.Amazing breakfast. Most comfortable beds ever

4

Nichole

Dec 26, 2025

·

Stayed 1 night

Dimmer lights in the room were not working so I was either sitting in very bright lights or in the dark if they were too much. I had to use a small bedside lamp for ambient lighting. I was also unable to turn off the main lights from the bed with on switch broken off the wall, so had to cross the room to turn off the lights for bed. . During the night the fridge began to make an awful drone which woke me out of sleep at 2am. I had to ask management to come out and listen to it. He had to turn the fridge off and on again and lower the thermostat. Terrible night's sleep. Staff were very friendly and helpful, not their fault obviously.

10

Sharon

Nov 14, 2025

·

Stayed 2 nights

Everything was amazing ! Lovely friendly staff, outstanding river view from our gorgeous room, with our own Christmas tree ! Breakfast was delicious, as were the meals in Gillies and Fratellis. And the wonderful relaxing spa to top it off. Fantastic two days.

8

Kathleen

Aug 24, 2023

·

Stayed 1 night

My self and my two daughters stayed for one nights in the 2 bedroom cottage which was very spacious and was well equipped with anything you would need there was an onsuite in each bedroom with a powerful shower and very comfortable beds the only complaint i have was there was a very poor wfi connection most of the time none at all also the television did not work as there was no signal overall we had a lovely stay

10

Michaela

Apr 10, 2024

·

Stayed 1 night

What a beautiful stay. The rooms are a bit tired and dated but the outdoor spa is world class.

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Service

Service is widely praised as friendly, attentive, and professional across the resort, with helpful touches like valet and transfers. Some guests encountered delays or miscommunication during busy periods, difficulty getting issues resolved, or inconveniences at check in and for spa transfers.

Related guest reviews

10

Colleen

Dec 8, 2025

·

Stayed 1 night

From the second we entered the door we were greeted by the friendliest staff, our room was spotless and the food was out of this world gorgeous. Throughly enjoyed our stay and can’t wait to return.

8

Jonathan

Oct 14, 2024

·

Stayed 1 night

As much as we love galgorm this visit was not as expected. Our room was not ready on arrival and had to wait 1 hour which was disappointing and when we got to the spa it was soo overcrowded that we couldn't get near a hot tub. Considering we had dinner reservations we didn't get much time to enjoy the spa given the late check in and number of guests using facilities. Fratellies is my favourite but this time they had changed the menu and reduced the much loved tapas starters, the starter we did pick was very salty and we couldn't enjoy it. Pizza was delicious tho. I always recommend galgorm to friends but I might not big it up as much in future. The cottage was clean and perfect for us as we've stayed many times, we did have trouble getting hot water this time, had to leave the shower running for 5 minutes before hot water came. Still love galgorm and will definitely stay again but perhaps not on a Sunday as it seems too busy. They should try to monitor this in some way and maybe let guest know that it's busy. Breakfast was as always a treat.

10

Nancy

Feb 1, 2025

·

Stayed 1 night

Brilliant from start to finish, from the wee man at the front door doing the complimentary valet parking to the waiting staff was exceptional, the food was just beautiful in all the restaurants especially the Castle kitchen restaurant and the added bonus was the transport to the castle , excellent!!!! The spa and thermal village is just amazing even in January!!!! We will definitely return in the not too distant future, 5 star !

10

Shane

Jun 13, 2025

·

Stayed 1 night

Amazing hotel.. best service i ever experienced.. staff are friendly and helpful.

8

Clare

Sep 13, 2024

·

Stayed 1 night

This is not our first time staying here. Overall our experience was good however some members of staff were not very friendly whilst other were very friendly. our room has some bottle tops left on the floor from the previous guest which always feels strange but in the main it was clean. Reception staff and breakfast staff were all lovely on every interaction.

10

Joanne

Oct 19, 2024

·

Stayed 1 night

The Galgorm is a wonderful facility in a beautiful location but there is no doubt that what really makes the experience is the staff. Galgorm, you should be so proud of each and every one of them. They’re outstanding!

6

Ryan

Dec 9, 2025

·

Stayed 1 night

Hotel was stunning at this time of year, had a dirty towel in our room, the soap dispenser didn’t work upstairs, we had pre paid the day before for treatments but where made to wait 10/15 mins on checkout to verify as they tried to charge us again. Staff are very quick to ask about allergies for breakfast but don’t offer any appropriate alternatives with the exception of terrible gluten free toast. For the price it could do a lot better

6

Christian

Oct 25, 2024

·

Stayed 2 nights

The quality of food from roomservice was some of the worst i have ever had, absolutely disgusting. I tried to call the reception to give my complaint to the restaurant, they would not put me through to the restaurant but promised that the Hotel manager would get back to me shortly, after two days still no call back.

10

Fiona

May 17, 2024

·

Stayed 1 night

Galgorm never disappoints .Superb attention to detail and the staff are amazing so helpful and friendly, nothing is too much trouble

10

Kirsten

Dec 8, 2025

·

Stayed 2 nights

Service could have been slighter better with regards to tranfers between main hotel and forest accomadation given it being December and your expected to wear your robe to and from spa as only private members get lockers. Which isnt very appropriate when stayin away from the main spa itself.

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Location

Set in scenic countryside with riverside views and attractive grounds, creating a tranquil atmosphere. A guest noted limited support for disabled access.

Related guest reviews

10

Joanne

Oct 19, 2024

·

Stayed 1 night

The Galgorm is a wonderful facility in a beautiful location but there is no doubt that what really makes the experience is the staff. Galgorm, you should be so proud of each and every one of them. They’re outstanding!

10

Sandra

Oct 1, 2024

·

Stayed 1 night

The whole experience from going into Galgorm to checking out was amazing.All facilities fabulous .Staff could not be any more helpful...and the surroundings...omg

10

Danraz

Jul 9, 2025

·

Stayed 2 nights

It was fantastic 2 nights . I proposed to my lady in a lovely romantic place, couldn’t be better . Didn’t get much as gift from them but the place is just amazing . We love it and planned to go there once a year.. Didn’t have £ to give tips esp the valet but he was a nice guy .. next time

8

Thomas

Jun 23, 2025

·

Stayed 1 night

Absolutely gorgeous as usual. Could do with few more vacituties for disabled as id a back brace on and so leg .

10

Deirdre

Sep 4, 2025

·

Stayed 1 night

A termal spa set in the countryside. What could be better. It never disappointed in any level.

10

Daniel

Aug 19, 2025

·

Stayed 1 night

The place is like a mini village. Good food and drinks, lovely grounds. Spa experience is great and a unique

10

Orla

May 11, 2025

·

Stayed 2 nights

Shocking prices for a drink but the place was gorgeous

10

Sharon

Nov 14, 2025

·

Stayed 2 nights

Everything was amazing ! Lovely friendly staff, outstanding river view from our gorgeous room, with our own Christmas tree ! Breakfast was delicious, as were the meals in Gillies and Fratellis. And the wonderful relaxing spa to top it off. Fantastic two days.

10

Nicola

Jun 1, 2025

·

Stayed 1 night

Stunning surroundings

10

J F

Jun 19, 2024

·

Stayed 1 night

Great Hotel, Spa is to die for😜Rooms are so comfortable and Hotel itself beautiful. Lovely relaxing break

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Dining

Breakfast receives frequent praise, and many enjoyed meals at Gillies and Fratellis. Downsides include expensive drinks, a few average or overly salty dishes, limited gluten free alternatives, and one report of very poor room service.

Related guest reviews

6

Gary

Jan 5, 2025

·

Stayed 1 night

We have stayed at the Galgorm Hotel a number of times before but chose to stay in a cottage this time. We were in one of the newer cottages but found it to be very cold (there was snow on the ground outside) and when we tried to adjust the bedroom radiator water started to run out of it. This made it hard to dry robes and swimwear after the spa. My partner had to wear her coat indoors, for warmth. The shower door was badly designed and water poured out of the cubicle making the tiles slippy. There was a green light on the ceiling which lit the room up all night, affecting sleep. The spa was heaving with guests which made it difficult to find a hot tub to sit in. After paying over £16 for one cocktail and over £8 for a small beer we wandered around (cold and wet) trying to find space in one along the river and gave up. We booked a very late dinner which meant that as other guests left to eat we were finally able to use the facilities more easily. Our meal in Fratellis was average and over priced. As were the drinks. We felt that our stay this time was disappointing and have no intention to return again.

10

Richard

Feb 14, 2024

·

Stayed 1 night

All staff were professional, attentive and really pleasant. My wife has food allergies and everyone was proactive and helpful. The spa is incredible, in both scale and quality. There’s something for everyone and you could spend a day easily exploring the spa alone. Room quality was top notch. Very clean and comfortable with a mini bar selection of treats. Food in the restaurant for dinner and breakfast was very enjoyable. Would happily return.

10

Sotonye

Jun 4, 2025

·

Stayed 1 night

Staff were very friendly, polite and helpful. Breakfast was excellent. Facilities were great. The overall experience was great. Highly recommend.

8

Heather

Oct 10, 2024

·

Stayed 1 night

We had a lovely time at Galgorm. The spa was amazing as usual and it wasn't too busy. Cocktails were a ridiculous price though so we didn't order any. We stayed in the older part of the hotel which was fine but it the room just didn't feel as luxurious/cosy as other rooms we had stayed in. There were a few strange stains on the carpet and the room was very hot during the night despite leaving the windows open and using the Dyson fan which we kept on all night but it was very noisy and made it difficult to sleep. Breakfast in Gillies was lovely

8

Rachel

Dec 22, 2025

·

Stayed 1 night

Nice stay wish tv had have been on the wall opposite the bed which is what we had last time.....breakfast was beautiful in the river view room...highly recommended.

10

Claire

Nov 28, 2025

·

Stayed 1 night

Terrific spa.Amazing breakfast. Most comfortable beds ever

6

Ryan

Dec 9, 2025

·

Stayed 1 night

Hotel was stunning at this time of year, had a dirty towel in our room, the soap dispenser didn’t work upstairs, we had pre paid the day before for treatments but where made to wait 10/15 mins on checkout to verify as they tried to charge us again. Staff are very quick to ask about allergies for breakfast but don’t offer any appropriate alternatives with the exception of terrible gluten free toast. For the price it could do a lot better

6

Christian

Oct 25, 2024

·

Stayed 2 nights

The quality of food from roomservice was some of the worst i have ever had, absolutely disgusting. I tried to call the reception to give my complaint to the restaurant, they would not put me through to the restaurant but promised that the Hotel manager would get back to me shortly, after two days still no call back.

10

Sharon

Nov 14, 2025

·

Stayed 2 nights

Everything was amazing ! Lovely friendly staff, outstanding river view from our gorgeous room, with our own Christmas tree ! Breakfast was delicious, as were the meals in Gillies and Fratellis. And the wonderful relaxing spa to top it off. Fantastic two days.

10

SG

Dec 1, 2024

·

Stayed 1 night

Overnight stay at half term with great time spent in the thermal village. Lots of great facilities to enjoy. Good dinner in Gillies. However the hotel misses the opportunity to provide fine dining in the river room.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $1,189	2 $247	3 $232	4 $238	5 $272	6 $316	7
8 $365	9 $238	10 $247	11 $251	12 $269	13 $1,191	14
15 $372	16 $239	17 $239	18 $239	19 $283	20 $309	21 $455
22 $309	23 $259	24 $236	25 $247	26 $283	27 $342	28 $444
29 $309	30 $253

Galgorm

Prices for Galgorm

Monthly average prices

About this property

Location

Room options

Deluxe Room

Shepherd's Hut

Cottage, 1 Bedroom

Linen Merchant's Residence

Log Cabin

Forest Den

Charles Lanyon Gate Lodge

the Oaks Residence

Superior Double Room

Red Oaks Residence

Guest reviews of Galgorm

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Galgorm

Considering this hotel for your Cullybackey trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $313	19 $315	20 $278	21 $286	22 $267	23 $405	24 $1,159
25 $435	26 $638	27	28 $476	29 $1,237	30 $544	31