Name: Mercure Blackburn Dunkenhalgh Hotel & Spa
Address: Blackburn Road, Clayton Le Moors, Clayton le Moors, England, United Kingdom, Clayton le Moors, Lancashire, GB
Price range: $73–$181 per night
Rating: 7.83

What guests think

At Mercure Blackburn Dunkenhalgh Hotel & Spa, guests often praise friendly staff, spacious rooms and the characterful historic setting, while recurring drawbacks include dated areas, intermittent maintenance problems, and occasional noise or comfort issues depending on room location.

Service is frequently described as helpful and welcoming, though some guests report slow responses, check in problems, or brusque encounters. Facilities like the spa, gym and pool are appreciated, but the extra fee to use the pool and occasional crowding or tired spaces disappoint. Cleanliness varies from spotless to subpar, and room experience ranges from very comfortable to problematic with patchy Wi Fi, lack of air conditioning in warm weather, or unreliable hot water. Expect a characterful stay with good staff and amenities, but check room condition and any extra charges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Spa, gym and pool are generally well regarded, but multiple reviews note a £10 charge to use the pool and occasional crowding or tired areas. Parking is typically ample.

Related guest reviews

8

Jonathan

Sep 19, 2025

·

Stayed 4 nights

This could be a realy good venue. The room was verry good but there was a constand sound of running warer from behind a panel in the wall. It would also be faur to inform people that there is a £10 charge to use the pool in the booking information

4

Dan

Apr 4, 2024

·

Stayed 1 night

Wouldn’t stay again… 4 * yeah don’t think so! Booked due to the hotel having a swimming pool, only to find out when we checked in this was an extra at £10 per adult. No mention of this on Hotel.com or the email reservation. Staff not interested in the slightest. Very disappointing…. AVOID

10

Phillip

Sep 6, 2025

·

Stayed 2 nights

Spa was excellent, breakfast always delicious, dinners were also delicious, and the staff were extremely helpful and friendly. Only trouble I had was the drain in the shower of my room didn't quite drain correctly....leading it to spill into the bathroom floor. Otherwise, fantastic stay! It was my third time staying here, and I'd 100% stay again!

8

Cael

Apr 9, 2025

·

Stayed 4 nights

Tidy hotel bit gutted I had to pay separately for gym and sauna but they were good none the less would go again

6

Ali

Nov 5, 2024

·

Stayed 2 nights

No fridge, no water, spa is tired. Rooms are a long way from reception and the spa.

6

Richard

Sep 7, 2025

·

Stayed 1 night

Overnight business trip. Excellent gym facility and nice pool. Huge hotel but rooms in drastic need of investment and refurbishment.

10

Janice

Jul 12, 2024

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Stayed 1 night

Good big car park, very efficient Reception staff, room very clean and comfortable. Lots of choice at breakfast and the bar menu looked nice with reasonable prices. Only had an overnight stay but but highly recommend.

6

Diane Victoria

Jul 22, 2024

·

Stayed 2 nights

Staff were friendly and helpful and the service was good. Breakfast was nice and our evening meal there was also nice. The upkeep of the hotel in certain areas is poor and the spa looks unfinished. Also never been charged to enter the spa at a hotel where I am a resident before. There is no air con and some of our rooms were very warm.

6

Anthony

Jun 18, 2025

·

Stayed 1 night

Booked a Superior double room. We stayed overnight for a wedding which was actually at another nearby venue. The room was large and clean. The shower had very inconsistent temperature. Took some time to get hot water and when it did, it fluctuated. Staying only one night didn't warrant asking to be moved as we only discovered the issue as we were getting ready for the wedding. The hotel has a pool, gym and Spa. If you are staying, you must book a package which includes pool use otherwise its a ten pound per adult cost. We only discovered that when we thought we'd have a quick dip before getting ready. I'll take that on the chin, as i must have missed that somewhere when booking. If i had, i would have booked elsewhere. Thats all. We didnt use any other hotel facilities so can't comment on them.

8

Zoe

Nov 12, 2025

·

Stayed 4 nights

Staff were excellent , room was spacious and clean, food was divine albeit on the pricey side, but then you would expect that from such good food, this also means the drink prices are also on the high side. You have to pay for the Pool, but the Gym is within the room charge.

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Cleanliness

Cleanliness feedback is mixed: many guests found rooms very clean, but several reported dirty carpets or bathrooms, lingering odours, and missed housekeeping.

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6

Mark

Jan 27, 2025

·

Stayed 1 night

The outside of the property and the main entrance gives an impression of a well kept, period hotel but once through the reception area the rest of the hotel is tired, dated and generally felt a bit grubby. The room wasn’t so bad but it had a barely working TV, fixtures and fittings were well worn, a door that buffeted each time another was opened nearby and a radiator that clicked continually - not ideal with light sleeping kids. The bathroom was awful - tireed, broken tiles on the wall, grubby shower cubicle and generally felt unclean. It was a room for a single night, the breakfast was nice and in a nice setting but overall a pretty disappointing place to stay.

6

Ozkan

Dec 11, 2024

·

Stayed 1 night

Stayed with my wife and 8 year old daughter in room 92, which is in desperate need of a complete renovation. Room was not cleaned properly, carpets didn’t look like it had been hoovered, bathroom floors dirty and bathtub covered in hair! There were two big functions on the night we stayed, one of which was right beneath our bedroom. Extremely loud music until midnight. We could have been warned about the functions as we checked in. Checkin process was poor no information provided, no information about the restaurant, bar or spa in the rooms. A real shame, as this is a beautiful building with great potential.

2

John

Aug 5, 2024

·

Stayed 2 nights

We turned up and checked in ok however on inspection of the room there was sick beside one of the beds it was wet with bits we complained to the lady on the front desk who said she would have it cleaned once we left for the evening. On our return the stain was still there and room smelled there was other stains including spaghetti stuck to the floor and bathroom was poorly cleaned stains everywhere which I ended up cleaning myself. On speaking to the member of staff on the desk Sunday I explained it still stinks and the mess is disgusting their response was ok I'll pass the message on to the cleaners for tomorrow which would be after we checked out so we made the decision to lcut our stay short by 24hours and head back to Scotland. I am so upset about our stay

10

Ann

Dec 13, 2025

·

Stayed 2 nights

On my arriv the reception gaveva welcoming greeting .My signingvin was strieght forward and good communication. My room , bed linen and towels are Scrupulously clean and very comfortable , Lovely presentation abd lovely furnishings, everything i need. The staff in every category are so friendly and always give a greeting. Nothing is too much trouble. My stay has been a a very enjoyable and comfortable stay. I havecstayed many times over many yrears abd always had a wonderful timevhere and i can truly recommend this hotel.

6

Aaron

Sep 25, 2025

·

Stayed 4 nights

Our shower didn’t work properly asked reception to have it fixed .Landed up showering in the gym and had to brush my teeth in cold water . The carpets where dirty and not cleaned for a while.I would not stay their again very disappointed.

8

Jonathan

Nov 3, 2025

·

Stayed 2 nights

There was someone’s heart pill on the floor

10

Joseph

Nov 29, 2024

·

Stayed 1 night

Excellent place very clean and perfect for family. Room was clean and fresh, staff brilliant and price very good

6

Paul

Nov 13, 2025

·

Stayed 2 nights

Overpriced for what it is. Food is nice but overpriced, breakfast ridiculously so. Room smelt fusty, unable to open bathroom window to venture the room.

8

Zoe

Nov 12, 2025

·

Stayed 4 nights

Staff were excellent , room was spacious and clean, food was divine albeit on the pricey side, but then you would expect that from such good food, this also means the drink prices are also on the high side. You have to pay for the Pool, but the Gym is within the room charge.

8

Kas

Nov 20, 2024

·

Stayed 2 nights

My room was great. Very clean, lovely walk in shower. All staff were very helpful.

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Rooms

Rooms are often spacious and comfortable, but many report issues such as unreliable hot water or heating, dated fittings, noise from events or deliveries, patchy Wi Fi, and no air conditioning during warm spells.

Related guest reviews

6

Bill

Aug 31, 2023

·

Stayed 1 night

Hotel looks first rate, but my colleague reported a broken shower within 1/2 hour of arrival at 16:30, this still wasn't fixed by the morning, and they did not offer to move him room, or apply a discount!, luckily his room was close to mine so he used my room facilities, not what you would expect. Also if you end up in a courtyard room expect to be awoken at around 05:30 by the staff taking in deliveries, and moving items out on metal trolleys over cobbled walkways. extremely noisy, and annoying.

4

Steve

Dec 21, 2025

·

Stayed 1 night

No hot water

10

David

May 25, 2023

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Stayed 1 night

I have stayed here many times and they have now refurbished some of the rooms which was needed, I had a refurbished one this time which wss a big improvement and very nice. Only point would be no AC.

10

Jason

Dec 24, 2025

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Stayed 1 night

Room was very nice and plenty of room to move around. Nice looking grounds around the area. Good service on the whole!

2

Patricia

Dec 17, 2025

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Stayed 1 night

I was given a nice room at the back of the hotel , but the radiators did not work, it was freezing. There was a small mobile radiator, that did nothing to heat the room. Also there was no telephone either. As I was staying 4 nights ,they did upgrade to a better and warm room.

2

Christine

Nov 25, 2025

·

Stayed 1 night

Stayed here many times before but was extremely disappointed this time . The room we were given we was pleased at the size but it was freezing cold and was given an extra heather which helped . Then there was no hot water to shower so we were moved . Really frustrating when you are only there one night and have to repack again .

10

louise

Aug 10, 2025

·

Stayed 1 night

I had two rooms booked - a twin for one person and a superior double. Both excellent. Gripe for the superior was about a half an hour to run a bath and no Wi-Fi :( possibly due to location at the back of the hotel. We were there for a family 90 th nearby so it was a great opportunity to stay. Accrington was £6 in an uber. Disappointing though to have to pay a tenner if you want to use the pool :( gym free mind. Overall though a great hotel and thanks for the late bar. Our tariff was RO so didn’t try brekky but a very decent stay in this area. Our room was cool despite hot weather so that was good though the windows did open and not too darn the ground floor to be unsafe so defo a dec place to stay thanks.

6

Richard

Apr 26, 2025

·

Stayed 3 nights

We upgraded our room but were disappointed by the fact it is over the front door. The main front door bangs open and closed. The sound of taxis rolling up and collecting at 3 am. This isn’t an upgrade regardless of the size of the room being bigger. If they want to charge an extra £50 per night for this room then they should install soft closets to the main front door.

6

Peter

Oct 9, 2023

·

Stayed 4 nights

Hotel was OK - nothing special. Stayed in one of the courtyard rooms. Corridors smell a bit damp and some windows in room didn't fit properly and were stuffed with paper to keep out the cold air. Unfortunately it doesn't keep out the noise from the operational area of the hotel and when there was a music event on. Tried restaurant for dinner once - like many places seemed to be suffering from too few trained staff. Food disappointing. All things considered an average hotel and not up to other Mercure hotels I have stayed in

2

Koen

Mar 15, 2025

·

Stayed 1 night

Wifi out of service in whole hotel, room not ready at arrival 3pm, diner almost 45 min. waiting. Windows in room not closing. Not Mercure hotel level !

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Service

Staff are widely praised as friendly and helpful, particularly at reception and in the bar and restaurant. However, some guests experienced slow responses, check in mix ups, or unhelpful interactions.

Related guest reviews

10

Stephen

May 13, 2025

·

Stayed 1 night

Beautiful hotel with a great history - from the drive up to the hotel you get a good feeling. Parking was straight forward just remember to put your registration number into machine at reception. Reception staff were amazing - didn't get his name but what a credit to himself and the company - so friendly - polite - helpful and upbeat - great start to the stay. Through the amazing old house to our room - we even got a complimentary room upgrade (thank you) old sweeping staircases - oak panelling top quality. Our room was wonderful - great big bed - quality stylish furniture - espresso machine was a nice touch - bathroom top notch - great big shower with rain fall shower head - top quality toiletries. Back through the hotel to the spa / leisure facility really nice sauna - pool - gym (just a point it can get busy as it as has none hotel members. Bar area was lovely sat out and enjoyed the sun on the decking then back into the bar to chill.Breakfast was fantastic - self service loads of choice cooked breakfast - cereal - fruit - pastries. Were able to chill in the lounge area with a coffee and just watch the world go by. Walks around the hotel are nice - with some of the most friendly cows I've every met - coming to the fence and wall for a pet. Loved the stay and will certainly be back again when we are up in the area.

4

Jayne

Feb 20, 2025

·

Stayed 1 night

Had to change rooms - bathroom sink not draining. No help and no apologies. Menu very much like a pub!

10

Adrian

Apr 9, 2024

·

Stayed 3 nights

Huge bedroom, with two of the largest and most comfortable king sized beds I’d ever experienced. 55” TV in room. Had to hunt for the HD channels, but they’re there. Breakfast, was self-service buffet over the weekend and waitress served during weekdays. Every member of staff we encountered, were very pleasant and helpful. Jess, the part-time receptionist. Lenny, in the restaurant. Alison, the cleaner, who ran 50 yards to hand my brother the wallet he’d dropped. Didn’t use the pool or spa facilities, due to pressure on our time. Overall, would most definitely stay here again in the future.

8

Peter Robert

Dec 30, 2025

·

Stayed 1 night

Reception staff were excellent, they dealt with 2 issues we had very professionally.

10

Phillip

Sep 6, 2025

·

Stayed 2 nights

Spa was excellent, breakfast always delicious, dinners were also delicious, and the staff were extremely helpful and friendly. Only trouble I had was the drain in the shower of my room didn't quite drain correctly....leading it to spill into the bathroom floor. Otherwise, fantastic stay! It was my third time staying here, and I'd 100% stay again!

10

Malcolm

May 12, 2025

·

Stayed 1 night

We booked room only as we were going to a 40th birthday party in town with friends who also booked rooms. Everything went well from checking in to the cleanliness of all our rooms and the friendliness of all the staff. We will definitely plan another visit again and maybe next time try the spa facilities.

10

Marsha

Nov 24, 2024

·

Stayed 2 nights

The staff were polite efficient friendly,nothing was to much trouble .The hotel and food was really good too .Clean warm .We will definitely return and recommend this hotel .I would definitely say the staff are your best asset.

4

Lewis

Feb 16, 2025

·

Stayed 2 nights

Apart from the fact that there was never any parking spaces, the staff seemed uninterested in making me and my partner feel welcome or accommodating us in anyway. The bar staff were lazy and rude. Finally, the pictures of our room did not measure up.

2

Koen

Mar 15, 2025

·

Stayed 1 night

Wifi out of service in whole hotel, room not ready at arrival 3pm, diner almost 45 min. waiting. Windows in room not closing. Not Mercure hotel level !

6

Sheraz

Jan 9, 2024

·

Stayed 3 nights

Room was good size and very clean. Welcome desk was friendly but later overall service went downhill. I complained about toilet door not locking, it was never fixed and in the entire stay I was someone will come to fix it. On the last days when I complained, reception was unapologetic and said fine. Also women at Spa reception was extremely unpleasant and not welcoming at all. If we asked any question, felt like she was telling us off. We could clear see she didn’t wanted us there. So we only visit spa and pool one day. Breakfast staff was very welcoming, but spa reception (just that women) attitude was very disappointing. Cleaning service team was very pleasant and friendly.

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Location

Quiet countryside setting with attractive grounds and easy access to main roads and nearby towns. Little is within walking distance, so a car or taxi is useful.

Related guest reviews

8

Tabea

Dec 30, 2024

·

Stayed 3 nights

The property Looks like on the picture. Its very crowded in the evening. If You want to get away, then You need a car or a Taxi ad there is nothing around it. Further the Rooms are very noisy.

10

Yao Pey

Mar 21, 2025

·

Stayed 1 night

Easy to find with plenty of parking. The room was clean and comfortable. The view around the hotel in the morning was amazing.

10

Janice

Jun 30, 2025

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Stayed 2 nights

Liked the venue , grounds and location. Also liked the size of the room and having both a bath and a walk in shower. The beds were comfortable and the breakfast was very good with clarly locally sourced ingredients.Unfortunately , there was no air conditioning which would have been welcomed with the weather we have been having. Would also be a good idea to have wash lotion by the bath and shampoo and conditioner - not just stuck on the wall in the shower.

10

laura

May 23, 2024

·

Stayed 1 night

The property is in a great location. It is in a business hub which is really great and minutes away from where.i needed to.go.

8

Damian

Oct 14, 2025

·

Stayed 1 night

Great Location and Lovely Building

10

Tim

Jul 12, 2024

·

Stayed 1 night

Mercure Blackburn Dunkenhalgh Hotel & Spa Accrington, England, United Kingdom was an excellent hotel for visitng the area.

10

Joanne

Sep 8, 2025

·

Stayed 3 nights

Was a beautiful property , lovely staff , close to where my son lived in Clitheroe

10

Elizabeth

Aug 4, 2024

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Stayed 2 nights

The staff are very pleasant and helpful It is good for exploring local areas such as Halifax

8

Elaine

Jun 30, 2025

·

Stayed 2 nights

This hotel has a great location for us visiting family. It is in a quiet countryside area yet easy assess to the surrounding road systems.

8

alison

Aug 14, 2025

·

Stayed 4 nights

Lovely hotel and location very peaceful. Staff were very friendly and attentive. Looking forward to my next stay.

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Dining

Breakfast and meals receive mixed feedback: some enjoyed tasty food, but many found prices high, quality inconsistent, limited menus, and gaps in service (e.g., no food available between afternoon and evening).

Related guest reviews

10

Phillip

Sep 6, 2025

·

Stayed 2 nights

Spa was excellent, breakfast always delicious, dinners were also delicious, and the staff were extremely helpful and friendly. Only trouble I had was the drain in the shower of my room didn't quite drain correctly....leading it to spill into the bathroom floor. Otherwise, fantastic stay! It was my third time staying here, and I'd 100% stay again!

6

Susan

Sep 29, 2024

·

Stayed 1 night

£16.50 for breakfast is very expensive breakfast at the Premier Inn is only £9.99. The food is even better there. The bacon was very fatty

4

Alan

Sep 16, 2024

·

Stayed 1 night

Could not order food when I wanted too as “the kitchen was full”. Eventually when it did reopen the food portions were tiny, expensive and badly cooked. The whole place needs refurbishment

6

KEITH

Mar 17, 2025

·

Stayed 1 night

Lovely hotel and a great spacious room. Check in was a bit traumatic as the hotel had taken a payment for one of not our party and not the others and nobody could work out why. Breakfast was a bit disappointing compared to previous experiences. Had to ask for a fried egg which took a long time to come and was over-cooked. No mushrooms. You had to make to make your own tea and coffee, whereas, in the past they brought it to your table.

6

Ste

Mar 29, 2024

·

Stayed 1 night

unfortunately, the shower pressure was shocking when you put it onto warm, i was upgraded which was massively appreciated but that was a complete let down shower wise, would of been nice for some biscuits to come with the hot drinks bit, didn't get chance to use the spa unfortunately, Big let down with not being able to get food before 6pm, i was leaving for a woork commitment, not that i was expecting a full menu but having quick bar meals available would of been massively appreciated for future, perhaps a small menu fpr inbetween meal times

6

Catherine

Mar 24, 2024

·

Stayed 1 night

Tried to eat in the bar area at around 4:30 to be told as the chef was tired there was no food being served until 6! Menus were still on tables as well. They did offer a free packet of crisps to keep us going.

8

allan

Aug 15, 2024

·

Stayed 2 nights

Bedroom great ,beds very comfy, staffs always helpful, very clean en suite,disappointed no food at lunch time and menu on the web site is not the menu in the hotel which states 2 courses for £18 and a good selection which was confirmed in a phone call but in reality the menu was only the usual staples.

6

Paul

Nov 13, 2025

·

Stayed 2 nights

Overpriced for what it is. Food is nice but overpriced, breakfast ridiculously so. Room smelt fusty, unable to open bathroom window to venture the room.

6

Neil

May 4, 2024

·

Stayed 2 nights

Food quality in restaurant compared to my last stay was terrible. Much reduced menu choices, exorbitantly increased prices, quality of good very poor. Now all self service breakfast. No individual table service at breakfast as before. More like a budget hotel now unfortunately.

8

Zoe

Nov 12, 2025

·

Stayed 4 nights

Staff were excellent , room was spacious and clean, food was divine albeit on the pricey side, but then you would expect that from such good food, this also means the drink prices are also on the high side. You have to pay for the Pool, but the Gym is within the room charge.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$82
February	$93
March	$85
April	$86
May	$91
June	$96
July	$89
August	$89
September	$99
October	$95
November	$89
December	$93

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $119	5 $163
6 $84	7 $111	8 $121	9 $124	10 $109	11 $91	12 $181
13 $80	14 $112	15 $127	16 $122	17 $101	18 $84	19 $111
20 $78	21 $119	22 $125	23 $122	24 $107	25 $114	26 $108
27 $77	28 $89	29 $119	30 $93

Su	Mo	Tu	We	Th	Fr	Sa
				1 $78	2 $80	3 $141
4 $73	5 $93	6 $119	7 $107	8 $85	9	10 $161
11 $74	12 $103	13 $119	14 $112	15 $112	16 $115	17 $136
18 $73	19 $84	20 $115	21 $107	22 $82	23 $119	24 $159
25 $76	26 $88	27 $119	28 $109	29 $76	30 $77	31 $99

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About this property

Location

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Good

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What guests think

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