The Reef Coco Beach Resort & Spa- Optional All Inclusive
120 $US
/nuit
Moyenne pour septembre
Prix pour The Reef Coco Beach Resort & Spa- Optional All Inclusive
Sélectionnez les dates pour voir les prix et les disponibilités
120 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À The Reef Coco Beach Resort & Spa- Optional All Inclusive, les prix par nuit s'élèvent en moyenne à 119 $US pendant le mois le moins cher (juin) et à 258 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 226 $US |
| février | 258 $US |
| mars | 207 $US |
| avril | 172 $US |
| mai | 125 $US |
| juin | 119 $US |
| juillet | 123 $US |
| août | 141 $US |
| septembre | 120 $US |
| octobre | 136 $US |
| novembre | 191 $US |
| décembre | 200 $US |
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sept. · 120 $US
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Le plus cher : février (env. 258 $US)
Le moins cher : juin (env. 119 $US)
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. Profitez des nombreuses infrastructures de loisirs offertes par l'hébergemen...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. Profitez des nombreuses infrastructures de loisirs offertes par l'hébergement et qui comprennent notamment une piscine extérieure, un bain à remous et un court de tennis extérieur. Ce complexe touristique propose également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d'enfants (en supplément).
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, une réception ouverte 24 h/24 et un personnel polyglotte. Si vous devez organiser une réunion à Playa del Carmen, faites confiance à ce complexe touristique qui dispose d'espaces événements mesurant 814 mètres carrés et comprenant un espace de conférence. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Laissez vous tenter par un large choix de spécialités Cuisine japonaise que propose Samurai - premium only, l'un des 5 restaurants de ce complexe touristique. Étant donné que l'hébergement propose un bar à la plage et un bar en bord de piscine, vous pouvez vous détendre devant un verre autant de fois que vous le souhaitez. N'hésitez pas non plus à aller vous rafraîchir dans un de ses 5 bars/lounges.
Chambres
Choisissez une des 196 chambres dotées d'une télévision LED. Les chambres sont dotées d'un balcon aménagé. Des chaînes par câble sont à votre disposition et vous invitent au divertissement. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux.
Emplacement
Se trouvant à Playa del Carmen (Luis Donaldo Colosio), The Reef Coco Beach Resort & Spa- Optional All Inclusive est à 4 min de marche de Mamitas Beach Club et à 8 min à pied de Plage principale de Playa del Carmen. Ce complexe touristique au bord de la plage se trouve à 1,8 km de Rue commerçante Quinta Avenida et à 3,9 km de Terminal maritime Playa del Carmen.
À proximité
Plage Avenida Colosio(0.1 miles)
Plage Coco(0.1 miles)
Mamitas Beach Club(0.2 miles)
Plage principale de Playa del Carmen(0.4 miles)
Super Chedraui Selecto Avenida 10(0.6 miles)
Rue commerçante Quinta Avenida(0.7 miles)
Plage Playa 88(0.7 miles)
Mario Villanueva Madrid(0.7 miles)
Quai Navega(0.9 miles)
Centre commercial Quinta Alegría Shopping Mall(0.9 miles)
Église Guadalupe(1.1 miles)
Rue du Cœur(1.1 miles)
Calle 12(1.2 miles)
Église catholique Nuestra Señora del Carmen(1.2 miles)
Musée Frida Kahlo(1.3 miles)
Aéroport international Cozumel (CZM)(23.4 miles)
Aéroport international de Cancún (CUN)(34.6 miles)
Aéroport international de Tulum (TQO)(66.7 miles)
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Organisation d'excursions
Emplacement
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, Quintana Roo, Mexique
Plage Avenida Colosio (0.1 miles)
Plage Coco (0.1 miles)
Mamitas Beach Club (0.2 miles)
Plage principale de Playa del Carmen (0.4 miles)
Super Chedraui Selecto Avenida 10 (0.6 miles)
Rue commerçante Quinta Avenida (0.7 miles)
Options de chambre
11
Chambre Premium, vue jardin
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 4
312 ft²
BalconClimatisationLits pliants ou supplémentaires (gratuits)Salle de bain privée
8
Chambre Supérieure, vue jardin
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 4
312 ft²
BalconClimatisationLits pliants ou supplémentaires (gratuits)Salle de bain privée
6
Chambre Supérieure, vue piscine
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 4
312 ft²
BalconClimatisationLits pliants ou supplémentaires (gratuits)Salle de bain privée
12
Chambre Premium, vue partielle sur l'océan
Détails de la chambre
2 Lits Doubles
1 Très Grand Lit Double
Couchages 4
312 ft²
BalconClimatisationLits pliants ou supplémentaires (gratuits)Salle de bain privée
Avis des voyageurs sur The Reef Coco Beach Resort & Spa- Optional All Inclusive
7.6
Bien
Basé sur 2 169 avis vérifiés
Qui séjourne ici ?
Affaires
0%
Couples
45%
Familles
32%
Groupes
17%
Solo
2%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Reef Coco Beach Resort & Spa - Option Tout Inclus, les voyageurs apprécient souvent le personnel aimable, l'emplacement accessible à pied près de la 5th Avenue, et l'atmosphère plus petite et détendue, tout en notant que les chambres sont vieillottes, les lits fermes, la présence d'algues et de bateaux sur la plage, ainsi que des réparations périodiques de la piscine.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Reef Coco Beach Resort & Spa - Option Tout Inclus, les voyageurs apprécient souvent le personnel aimable, l'emplacement accessible à pied près de la 5th Avenue, et l'atmosphère plus petite et détendue, tout en notant que les chambres sont vieillottes, les lits fermes, la présence d'algues et de bateaux sur la plage, ainsi que des réparations périodiques de la piscine.
Les commentaires concernant la nourriture sont mitigés : les options du buffet peuvent être limitées ou tièdes et les boissons basiques, sauf si vous optez pour une mise à niveau, bien que certains repas à la carte soient appréciés. Le service peut être inégal, avec des vendeurs de programmes de fidélité insistants, une assistance à la réception parfois aléatoire et des difficultés de communication frustrantes pour certains clients. Attendez-vous à une base simple et pratique plutôt qu'à un complexe de bord de mer raffiné.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Complexe compact avec une seule piscine principale et des animations basiques ; plusieurs critiques font état de fermetures ou de réparations partielles et de carreaux manquants. La plage est étroite avec des bateaux amarrés et une présence fréquente de sargasses, des filets étant utilisés pour limiter les algues.
Avis de voyageur à ce sujet
6
Michelle
2 nov. 2025
·
A séjourné 6 nuits
Positives - drinks and food were good; staff in speciality restaurants/buffet and reception area friendly; pool (when open) nice and usually plenty of beds available in the morning Negatives - beach area is a thin strip and covered in seaweed (nearly every other area had cleared apart from this hotel), unsightly nets and boats moored. Horrid smell- disappointing as we didn't get to use watersport facilities included or even the beach area which is the worst ive ever seen in Mexico; staff at snack bar were miserable and would only take order when approached directly unless you were local; half of pool closed for two days when booking which wasn't advertised (maintenance was supposed to be finished a month earlier); beds hard
Positives - drinks and food were good; staff in speciality restaurants/buffet and reception area friendly; pool (when open) nice and usually plenty of beds available in the morning Negatives - beach area is a thin strip and covered in seaweed (nearly every other area had cleared apart from this hotel), unsightly nets and boats moored. Horrid smell- disappointing as we didn't get to use watersport facilities included or even the beach area which is the worst ive ever seen in Mexico; staff at snack bar were miserable and would only take order when approached directly unless you were local; half of pool closed for two days when booking which wasn't advertised (maintenance was supposed to be finished a month earlier); beds hard
10
Massimo
25 mai 2025
·
A séjourné 7 nuits
I was at The Reef Coco beach with the all inclusive formula. I found the resort very good. The room had all necessary and the cleaning were daily. I had no problems with air conditioning or security box, all was working. The buffet restaurant was good, the dishes well done and there were different options. No problems with drinks, with all inclusive I got all drinks, including cerveza, wine and cocktails. The different bars were ok and cocktails good. I got the beach towels from the hotel and the free sunbeds in the beach or swimming pool. To buy something there is a 7-eleven supermarket and pharmacy at 100 m far from the hotel. As well the quinta avenida is quite close and I went many times. The see in front of the beach has a net to stop the sargassum alga. The area within the net is not so big but it's ok. In front of the beach there are some anchored boats, but I was not distubed to much by them. I recommend this resort
I was at The Reef Coco beach with the all inclusive formula. I found the resort very good. The room had all necessary and the cleaning were daily. I had no problems with air conditioning or security box, all was working. The buffet restaurant was good, the dishes well done and there were different options. No problems with drinks, with all inclusive I got all drinks, including cerveza, wine and cocktails. The different bars were ok and cocktails good. I got the beach towels from the hotel and the free sunbeds in the beach or swimming pool. To buy something there is a 7-eleven supermarket and pharmacy at 100 m far from the hotel. As well the quinta avenida is quite close and I went many times. The see in front of the beach has a net to stop the sargassum alga. The area within the net is not so big but it's ok. In front of the beach there are some anchored boats, but I was not distubed to much by them. I recommend this resort
8
Michael
21 oct. 2025
·
A séjourné 4 nuits
Pool repair
Pool repair
6
adrian
16 oct. 2025
·
A séjourné 3 nuits
I am a believer that the hotel should inform its patrons that before they book, they make them aware that 3/4 of the pool is closed.
I am a believer that the hotel should inform its patrons that before they book, they make them aware that 3/4 of the pool is closed.
2
Anna
8 août 2025
·
A séjourné 5 nuits
Pictures are very deceiving !!! The whole property smelled. Mold on the bathroom doors. Food and horrible. I would not step in the pool.. it had broken tiles and luke warm water.
Pictures are very deceiving !!! The whole property smelled. Mold on the bathroom doors. Food and horrible. I would not step in the pool.. it had broken tiles and luke warm water.
8
Celia
30 avr. 2025
·
A séjourné 11 nuits
The sea at the beach is full of boats and sargazo
The sea at the beach is full of boats and sargazo
2
Amanda
29 sept. 2025
·
A séjourné 4 nuits
The food was terrible we left the resort everyday to eat breakfast lunch and dinner , all the food was cold and just had a very bad taste. The pool was under under construction with that being one of the main reason we picked this place was the all inclusive but we did not eat the food the drink did not even get to a busy . And the pool looks amazing online but it would have been nice to know it was under construction
The food was terrible we left the resort everyday to eat breakfast lunch and dinner , all the food was cold and just had a very bad taste. The pool was under under construction with that being one of the main reason we picked this place was the all inclusive but we did not eat the food the drink did not even get to a busy . And the pool looks amazing online but it would have been nice to know it was under construction
8
Saul
4 juil. 2024
·
A séjourné 6 nuits
A lot of boating close to the beach.
A lot of boating close to the beach.
4
Jose Manuel
1 oct. 2025
·
A séjourné 4 nuits
The pool was on reparations and there was no notifications of it till we arrived to the hotel. This was one of the main attractions of the hotel we considered when booking. That’s a really bad experience for me and my family. Expedia never told us or keep us posted of any of this updates or offered a other option.
The pool was on reparations and there was no notifications of it till we arrived to the hotel. This was one of the main attractions of the hotel we considered when booking. That’s a really bad experience for me and my family. Expedia never told us or keep us posted of any of this updates or offered a other option.
2
Narine
10 août 2025
·
A séjourné 5 nuits
Substandard buffet, dirty pool, broken pool tiles, ants around the pool area, unbearable odor
Substandard buffet, dirty pool, broken pool tiles, ants around the pool area, unbearable odor
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients trouvent les espaces communs et certaines chambres propres. Cependant, des signalements récurrents font état d'odeurs d'égout ou de moisi, d'humidité, et de chambres ou d'espaces piscine occasionnellement sales.
Avis de voyageur à ce sujet
6
jennifer
27 avr. 2025
·
A séjourné 5 nuits
Very pretty grounds with a nice pool. Courteous staff. However, buffet food was always barely warm and minimal options. The room smelled like mold/mildew, with a lot of drain flies. There was also a strange sulfur smell outside of our room. Did not meet expectations. 😒
Very pretty grounds with a nice pool. Courteous staff. However, buffet food was always barely warm and minimal options. The room smelled like mold/mildew, with a lot of drain flies. There was also a strange sulfur smell outside of our room. Did not meet expectations. 😒
4
Stacey
23 juin 2024
·
A séjourné 4 nuits
The property could use some updating especially with bedding. The bed is very hard and uncomfortable. I have traveled to various places in Mexico and this resort was by far the dirtiest. Housekeeping simply folded our dirty towels for reuse and didn’t empty bathroom trashcan. There were also issues with cleanliness around the pool area - one lounge chair had uneaten pineapple and ants on it. The staff were friendly enough. Unfortunately the week we traveled the weather was not great, there were no alternate activities outside going to the pool. I understand this isn’t the usual scenario, it was just disappointing that there were not other amenities offered. I would not likely stay at this place again.
The property could use some updating especially with bedding. The bed is very hard and uncomfortable. I have traveled to various places in Mexico and this resort was by far the dirtiest. Housekeeping simply folded our dirty towels for reuse and didn’t empty bathroom trashcan. There were also issues with cleanliness around the pool area - one lounge chair had uneaten pineapple and ants on it. The staff were friendly enough. Unfortunately the week we traveled the weather was not great, there were no alternate activities outside going to the pool. I understand this isn’t the usual scenario, it was just disappointing that there were not other amenities offered. I would not likely stay at this place again.
2
Anna
8 août 2025
·
A séjourné 5 nuits
Pictures are very deceiving !!! The whole property smelled. Mold on the bathroom doors. Food and horrible. I would not step in the pool.. it had broken tiles and luke warm water.
Pictures are very deceiving !!! The whole property smelled. Mold on the bathroom doors. Food and horrible. I would not step in the pool.. it had broken tiles and luke warm water.
2
Renata
9 juil. 2025
·
A séjourné 1 nuit
La habitacion que nos dieron estaba sucia, el baño con heces en el wc, bote de basura con papeles sucios, unos zapatos en el closet, el piso y la cama con arena
La habitacion que nos dieron estaba sucia, el baño con heces en el wc, bote de basura con papeles sucios, unos zapatos en el closet, el piso y la cama con arena
6
Donald L
1 juin 2025
·
A séjourné 7 nuits
The Reef at Cocoa Beach where do I start checked in second day? I was all stopped up and noticed that it was mold growing around the heat vents informed the desk they said they would clean it. They never did third day. I had a short in my room in the fan that caused sparks to arc out across the room informed the front desk no one came for 45 minutes so I packed my bags And went to the front desk and asked for a new room the staff was friendly. The hotel was clean. This was my first vacation so maybe I was expecting way too much for an all-inclusive resort but that being said I think it was a little disappointing. My second room was two double beds and it was clean and no issues with electrical or mold. I would love to give them five stars but unfortunately, I don’t think that they really did a great job.
The Reef at Cocoa Beach where do I start checked in second day? I was all stopped up and noticed that it was mold growing around the heat vents informed the desk they said they would clean it. They never did third day. I had a short in my room in the fan that caused sparks to arc out across the room informed the front desk no one came for 45 minutes so I packed my bags And went to the front desk and asked for a new room the staff was friendly. The hotel was clean. This was my first vacation so maybe I was expecting way too much for an all-inclusive resort but that being said I think it was a little disappointing. My second room was two double beds and it was clean and no issues with electrical or mold. I would love to give them five stars but unfortunately, I don’t think that they really did a great job.
2
Luis Alberto Villalba
25 juin 2025
·
A séjourné 2 nuits
During my stay, I encountered several serious issues that significantly impacted my experience and well-being. Most notably, the beach adjacent to the property was in extremely poor condition. It was unsafe and unusable due to a significant accumulation of sargazo (seaweed), which was left uncollected and rotting, emitting a strong odor and creating an unsanitary environment. Despite this being a known issue in the region, the hotel made no visible effort to clean or maintain the beach area for guests. More concerningly, the lack of cleanliness extended beyond the beach. General hygiene standards throughout the property were subpar, and I ultimately developed a severe dermatological condition during my stay — a direct consequence, I believe, of the hotel’s failure to maintain proper sanitary conditions. This has required medical attention and caused considerable distress. This experience was unacceptable, especially given the standards and expectations communicated by the hotel in its marketing materials. I trusted The Hotel to provide a safe, clean, and professionally managed environment, and that trust was completely violated.
During my stay, I encountered several serious issues that significantly impacted my experience and well-being. Most notably, the beach adjacent to the property was in extremely poor condition. It was unsafe and unusable due to a significant accumulation of sargazo (seaweed), which was left uncollected and rotting, emitting a strong odor and creating an unsanitary environment. Despite this being a known issue in the region, the hotel made no visible effort to clean or maintain the beach area for guests. More concerningly, the lack of cleanliness extended beyond the beach. General hygiene standards throughout the property were subpar, and I ultimately developed a severe dermatological condition during my stay — a direct consequence, I believe, of the hotel’s failure to maintain proper sanitary conditions. This has required medical attention and caused considerable distress. This experience was unacceptable, especially given the standards and expectations communicated by the hotel in its marketing materials. I trusted The Hotel to provide a safe, clean, and professionally managed environment, and that trust was completely violated.
8
Deanna
30 nov. 2025
·
A séjourné 7 nuits
the facility was very pretty and clean. Rooms had a musty smell and some of the areas in the pool need need to be repaired (tilles missing etc.) Food is good but same breakfast everyday in the buffet. Not alot as to shopping within the facility either.
the facility was very pretty and clean. Rooms had a musty smell and some of the areas in the pool need need to be repaired (tilles missing etc.) Food is good but same breakfast everyday in the buffet. Not alot as to shopping within the facility either.
6
Kasheira
14 juin 2024
·
A séjourné 4 nuits
Staff was great, good customer service. My only concern with this property is the water and horrible sewer smell all around the property. The water had a really bad smell, unbearable which I know is unsafe to shower in and inhale. The food could be a lot better. I was nauseous and vomiting from eating from the dinner buffet. The Japanese restaurant “no kids allowed” due to the “knives” so no hibachi. Do I recommend this property?! In all honesty NO.
Staff was great, good customer service. My only concern with this property is the water and horrible sewer smell all around the property. The water had a really bad smell, unbearable which I know is unsafe to shower in and inhale. The food could be a lot better. I was nauseous and vomiting from eating from the dinner buffet. The Japanese restaurant “no kids allowed” due to the “knives” so no hibachi. Do I recommend this property?! In all honesty NO.
2
Narine
10 août 2025
·
A séjourné 5 nuits
Substandard buffet, dirty pool, broken pool tiles, ants around the pool area, unbearable odor
Substandard buffet, dirty pool, broken pool tiles, ants around the pool area, unbearable odor
10
jose antonio
8 janv. 2026
·
A séjourné 5 nuits
LA HABITACION MUY AGRADABLE , EL PERSONAL EXCELENTE LA LIMPIEZA PERFECTA Y TODOS LOS SERVICIOS DE PRIMER NIVEL
LA HABITACION MUY AGRADABLE , EL PERSONAL EXCELENTE LA LIMPIEZA PERFECTA Y TODOS LOS SERVICIOS DE PRIMER NIVEL
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont vieillissantes avec des lits très fermes, des odeurs occasionnelles d'égout ou de moisi, et des problèmes d'entretien tels que des fuites de climatisation ; certains clients signalent également du bruit provenant des bars ou des lieux à proximité.
Avis de voyageur à ce sujet
8
Randy
5 juin 2025
·
A séjourné 5 nuits
The week days were quieter with more locals. Beds were rock hard and the hotel hallways are very very noisy at all hours. We were right by the elevator and could hear every peep. The pool turned my swimsuit and my hair green, if you bleach your hair don’t get it wet. The food was great, my fav was the Japanese restaurant. Not a big resort but safe and comfortable.
The week days were quieter with more locals. Beds were rock hard and the hotel hallways are very very noisy at all hours. We were right by the elevator and could hear every peep. The pool turned my swimsuit and my hair green, if you bleach your hair don’t get it wet. The food was great, my fav was the Japanese restaurant. Not a big resort but safe and comfortable.
8
Nataly
27 mai 2025
·
A séjourné 4 nuits
I really liked the entrance of the property, we received the wrong room the first night there the bed was so hard the following day we got another room and the bed was equally hard, pillows were soft.
I really liked the entrance of the property, we received the wrong room the first night there the bed was so hard the following day we got another room and the bed was equally hard, pillows were soft.
4
Andrew
4 sept. 2025
·
A séjourné 3 nuits
Upon arrival, I knew this was not a premium resort. The entire lobby is an open air concept with no air conditioning. The lobby, check in desk, concierges, excursion/travel planners, and common areas are all non air conditioned. The rooms are typical hotel style rooms with old decor and worn furniture. Beds are harder than the floors. BEWARE, this is a timeshare resort!!! They will attack you at check in and do all they can to “give” you free excursions, free travel, even free credit cards to buy things from the gift shop if you’ll only attend a 90 minute timeshare orientation. If you refuse, the timeshare sales rep will glare at you and make you feel very unwelcome the remainder of your stay. The entire resort has a moldy mildew smell. ALSO, THIS RESORT BOOST OF AN ALL INCLUSIVE EXPERIENCE, YET EVERYTHING COSTS EXTRA! Premium liquor cost more, they only offered us 4 brands under the all inclusive package we purchased. Also, they have 3 restaurants and require reservations. The Japanese restaurant costs extra per person and then they charge you extra for shrimp or lobster!! AND the pool closes at SEVEN pm!!! The ONLY entertainment this resort has is the pool and it closes BEFORE DARK!!!! You get a key card for the room and one for a pool towel. It’s an extra charge if you lose a room/towel card. AND, the front desk picks up the phone and just hangs up, so you have to walk to the front desk to make reservations! Restaurants don’t open until 6:30!
Upon arrival, I knew this was not a premium resort. The entire lobby is an open air concept with no air conditioning. The lobby, check in desk, concierges, excursion/travel planners, and common areas are all non air conditioned. The rooms are typical hotel style rooms with old decor and worn furniture. Beds are harder than the floors. BEWARE, this is a timeshare resort!!! They will attack you at check in and do all they can to “give” you free excursions, free travel, even free credit cards to buy things from the gift shop if you’ll only attend a 90 minute timeshare orientation. If you refuse, the timeshare sales rep will glare at you and make you feel very unwelcome the remainder of your stay. The entire resort has a moldy mildew smell. ALSO, THIS RESORT BOOST OF AN ALL INCLUSIVE EXPERIENCE, YET EVERYTHING COSTS EXTRA! Premium liquor cost more, they only offered us 4 brands under the all inclusive package we purchased. Also, they have 3 restaurants and require reservations. The Japanese restaurant costs extra per person and then they charge you extra for shrimp or lobster!! AND the pool closes at SEVEN pm!!! The ONLY entertainment this resort has is the pool and it closes BEFORE DARK!!!! You get a key card for the room and one for a pool towel. It’s an extra charge if you lose a room/towel card. AND, the front desk picks up the phone and just hangs up, so you have to walk to the front desk to make reservations! Restaurants don’t open until 6:30!
6
Luther
1 oct. 2025
·
A séjourné 2 nuits
Parfait pour les courts séjours. Les chambres sont vieilles et très humide. Des fuites d’eau. Pas d’eau chaude. Pour 2 jours c’est supportable lorsque vous êtes seul. Je ne serais pas resté avec les enfants. La nourriture est bonne. Le personnel aussi. L’emplacement est super aussi.
Parfait pour les courts séjours. Les chambres sont vieilles et très humide. Des fuites d’eau. Pas d’eau chaude. Pour 2 jours c’est supportable lorsque vous êtes seul. Je ne serais pas resté avec les enfants. La nourriture est bonne. Le personnel aussi. L’emplacement est super aussi.
2
Claudia
29 nov. 2025
·
A séjourné 6 nuits
Room smelled like sewer, bed and pillows mega extra firm I went for vacations to relax and end up with back pain hahaha
Room smelled like sewer, bed and pillows mega extra firm I went for vacations to relax and end up with back pain hahaha
6
Haley
11 févr. 2025
·
A séjourné 2 nuits
Our room was damp and smelled really bad. Beds are hard as rocks as are the pillows. Location is good and pool and beach access is great - the room accomodations were just not welcoming or comfortable.
Our room was damp and smelled really bad. Beds are hard as rocks as are the pillows. Location is good and pool and beach access is great - the room accomodations were just not welcoming or comfortable.
6
Thiago Machado dos
10 sept. 2025
·
A séjourné 5 nuits
The flush valve was constantly making noise, the shower stall leaked water and flooded the bathroom, and the bathroom had a small mirror with a light that gave off electric shocks. None of these issues were resolved, and we weren't even moved. There's only a buffet restaurant and a snack bar, where the food selection is very limited and repetitive. The pool isn't as large as it appears in the photos, and the beach is small, and the docked boats spoil the view. Four days before the trip, I received an email offering extra services like very early check-in and very late check-out. I requested both and received a confirmation email, but upon arriving at the hotel, my very early check-in was denied and I had to wait four hours to get into my room. The beds are too small for a couple; they're not queen-size, just full-size. The crib didn't have a mattress; blankets were improvised in place of a mattress.
The flush valve was constantly making noise, the shower stall leaked water and flooded the bathroom, and the bathroom had a small mirror with a light that gave off electric shocks. None of these issues were resolved, and we weren't even moved. There's only a buffet restaurant and a snack bar, where the food selection is very limited and repetitive. The pool isn't as large as it appears in the photos, and the beach is small, and the docked boats spoil the view. Four days before the trip, I received an email offering extra services like very early check-in and very late check-out. I requested both and received a confirmation email, but upon arriving at the hotel, my very early check-in was denied and I had to wait four hours to get into my room. The beds are too small for a couple; they're not queen-size, just full-size. The crib didn't have a mattress; blankets were improvised in place of a mattress.
6
Rebecca
19 mars 2025
·
A séjourné 2 nuits
The hotel is close to 5th ave., but far enough away that it is still quiet. The property sits right on the beach and has a decent sized pool. The rooms are clean but not many amenities. Bathrooms appear to have been remodeled recently.
The hotel is close to 5th ave., but far enough away that it is still quiet. The property sits right on the beach and has a decent sized pool. The rooms are clean but not many amenities. Bathrooms appear to have been remodeled recently.
6
Joachim
21 déc. 2025
·
A séjourné 1 nuit
Resort super fint med rummen känns gamla
Resort super fint med rummen känns gamla
2
Kira
5 sept. 2025
·
A séjourné 4 nuits
This was not whats pictured. The rooms are small. We asked to be away from too much sound and they put us tight next to the pool and the party that was! It sounded like the DJ was in our room. The bed was a brick. The room was sparse to say the least. We left that day.
This was not whats pictured. The rooms are small. We asked to be away from too much sound and they put us tight next to the pool and the party that was! It sounded like the DJ was in our room. The bed was a brick. The room was sparse to say the least. We left that day.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service peut être chaleureux et attentionné, mais les clients signalent des ventes de contrats de temps partiel insistantes, un manque de courtoisie occasionnel à la réception, des réponses lentes et un service inégal à la piscine ou au snack-bar.
Avis de voyageur à ce sujet
10
Derek
23 nov. 2025
·
A séjourné 7 nuits
Staff is great.
Staff is great.
4
Alissa Renae
12 oct. 2025
·
A séjourné 7 nuits
As much as it saddens me, my friends and I did not have a great experience at the Reef Coco Beach. Previously staying in Cozumel 2 years prior, my friends and I were over the moon to travel to Playa and experience all there is to offer. Off the bat, staff were very unfriendly, greeting guests around us but simply turning a blind eye to my group of 5 and waving us to the front desk to check in. We had 2 rooms reserved but once we got to them, one was completely flooded with water actually flowing, not dripping, from the AC. It took 3 calls to finally get half of our group moved. Disappointing, but we could look past it. After that, we decided to explore the property. I asked the front desk questions on where to locate certain amenities within the resort, only to be responded to very bitterly as if the staff were annoyed. there are many “staff” that walk around, trying to sell you excursions, kinda annoying. During our 7 day stay, we dealt with the smell of mildew and bugs in our room, mediocre food, passive aggressive wait staff at the restaurants and bars- the bar staff being the absolute most unfriendly. Don’t get me wrong, there were some fabulous staff members that we were made sure to take note of their names: Abi, Allen, Angel, Francisco, Brenda, and Orozco from the Japanese restaurant. I’m unable to type much more in this review, but would’ve loved to offer more insight. I’d recommend staying in Cozumel- absolutely beautiful with the most kind people you’ll ever meet.
As much as it saddens me, my friends and I did not have a great experience at the Reef Coco Beach. Previously staying in Cozumel 2 years prior, my friends and I were over the moon to travel to Playa and experience all there is to offer. Off the bat, staff were very unfriendly, greeting guests around us but simply turning a blind eye to my group of 5 and waving us to the front desk to check in. We had 2 rooms reserved but once we got to them, one was completely flooded with water actually flowing, not dripping, from the AC. It took 3 calls to finally get half of our group moved. Disappointing, but we could look past it. After that, we decided to explore the property. I asked the front desk questions on where to locate certain amenities within the resort, only to be responded to very bitterly as if the staff were annoyed. there are many “staff” that walk around, trying to sell you excursions, kinda annoying. During our 7 day stay, we dealt with the smell of mildew and bugs in our room, mediocre food, passive aggressive wait staff at the restaurants and bars- the bar staff being the absolute most unfriendly. Don’t get me wrong, there were some fabulous staff members that we were made sure to take note of their names: Abi, Allen, Angel, Francisco, Brenda, and Orozco from the Japanese restaurant. I’m unable to type much more in this review, but would’ve loved to offer more insight. I’d recommend staying in Cozumel- absolutely beautiful with the most kind people you’ll ever meet.
8
Monica
9 nov. 2025
·
A séjourné 3 nuits
Staff is awesome. Didn’t realize most of the resort is shutdown due to construction. For the price it was ok and the location next to 5th was great. Beware of the vendors especially the jewelry guy!!!
Staff is awesome. Didn’t realize most of the resort is shutdown due to construction. For the price it was ok and the location next to 5th was great. Beware of the vendors especially the jewelry guy!!!
8
Laura
18 juin 2025
·
A séjourné 4 nuits
Most of the staff was excellent, they definitely respond to friendly customers......as they should! At check in we were told we would not have a king sized bed because this was a family friendly resort, however when booking reservations for dinner we were told that no more than 4 could be seated together. The restaurant staf was excellent and had no problem seating all 6 of us together. The safe in our room was locked when we arrived and, after 3-4 times telling the front desk, we simply gave up. If it wasn't for the front desk and concierge service we would have given the staff a 5-star rating, that is really unfortunate. The activities were fun and you got out of them what you put in. Water aerobics, music trivia, bocce ball on the beach, disco at the sports bar and karaoke was all a really good time. It's a smaller resort and the beach is roped off, if you're looking for the Cancun type water, this wasn't it. Food was okay at the buffet, the Mexican and Italian restaurants and snack bar were delicious! I felt like this all-inclusive had more 'not included' items than most, but we had everything that we needed. Not a lot of extra activities for kids, yet I wasn't traveling with kids so I may have missed some things. This resort is what you pay for, however if you have to travel on a budget, it is clean and you'll have everything that you need. About 45 minutes from the airport
Most of the staff was excellent, they definitely respond to friendly customers......as they should! At check in we were told we would not have a king sized bed because this was a family friendly resort, however when booking reservations for dinner we were told that no more than 4 could be seated together. The restaurant staf was excellent and had no problem seating all 6 of us together. The safe in our room was locked when we arrived and, after 3-4 times telling the front desk, we simply gave up. If it wasn't for the front desk and concierge service we would have given the staff a 5-star rating, that is really unfortunate. The activities were fun and you got out of them what you put in. Water aerobics, music trivia, bocce ball on the beach, disco at the sports bar and karaoke was all a really good time. It's a smaller resort and the beach is roped off, if you're looking for the Cancun type water, this wasn't it. Food was okay at the buffet, the Mexican and Italian restaurants and snack bar were delicious! I felt like this all-inclusive had more 'not included' items than most, but we had everything that we needed. Not a lot of extra activities for kids, yet I wasn't traveling with kids so I may have missed some things. This resort is what you pay for, however if you have to travel on a budget, it is clean and you'll have everything that you need. About 45 minutes from the airport
8
Alejandro
2 mai 2025
·
A séjourné 3 nuits
Front desk staff made rude comments, the rest of staff were very professional
Front desk staff made rude comments, the rest of staff were very professional
8
Ricky
16 déc. 2024
·
A séjourné 4 nuits
Property was nice and the workers were great. The bartenders remember who you are so every time they see you walking towards the bar they have your go-to drink ready which is a great feeling. I went in mid December so they were very festive and it looked beautiful. Only 2 downfalls I experienced was the chrome cast not working after the first day of being there and that the buffet and snack bar food was bad and had very limited options. However, I didn’t have that much expectations for that aspect especially at an all inclusive. The restaurants there were great especially the Italian one. Overall the resort itself definitely a great place to go relax and actually vacation. One last thing the resort is in a great spot on the beach of playa del Carmen 5min walk from 5th Ave which is a long no vehicle street where you walk and experience different restaurants, lounges, shopping centers and convenience stores.
Property was nice and the workers were great. The bartenders remember who you are so every time they see you walking towards the bar they have your go-to drink ready which is a great feeling. I went in mid December so they were very festive and it looked beautiful. Only 2 downfalls I experienced was the chrome cast not working after the first day of being there and that the buffet and snack bar food was bad and had very limited options. However, I didn’t have that much expectations for that aspect especially at an all inclusive. The restaurants there were great especially the Italian one. Overall the resort itself definitely a great place to go relax and actually vacation. One last thing the resort is in a great spot on the beach of playa del Carmen 5min walk from 5th Ave which is a long no vehicle street where you walk and experience different restaurants, lounges, shopping centers and convenience stores.
8
Mark
24 mars 2025
·
A séjourné 6 nuits
To no fault of the resort my 5 hr travel time took 19 hours. But when I checked in and was hounded with the time-share up sell, it was a little off putting to try to get the rep to understand that all we wanted was to get to our room and decompress. This technique is very in your face and quit frankly irritating.
To no fault of the resort my 5 hr travel time took 19 hours. But when I checked in and was hounded with the time-share up sell, it was a little off putting to try to get the rep to understand that all we wanted was to get to our room and decompress. This technique is very in your face and quit frankly irritating.
8
Evan
27 avr. 2025
·
A séjourné 3 nuits
Great stay & hotel, only thing that I found distasteful was the pushy sales people for the 'Leading Vacation Club' membership.
Great stay & hotel, only thing that I found distasteful was the pushy sales people for the 'Leading Vacation Club' membership.
10
Bridget
4 mai 2025
·
A séjourné 5 nuits
The people were PHENOMENAL! The rooms were spacious and super clean with a line to hang swim wear on
The people were PHENOMENAL! The rooms were spacious and super clean with a line to hang swim wear on
2
Sean
14 juin 2024
·
A séjourné 7 nuits
Our stay began awesome, we were given an Oceanside room, the staff was attentive and the room was very clean. Even though the beds are awful and the pillows are hard as rocks, the resort itself was bearable due to the customer service we thought existed. By our third night there, it became apparent that housekeeping did not take their job serious, the days they actually showed up, they did not sweep the floor, dirty linens were put on our bed, dirty towels were stocked and every time we asked for them to clean they would not show up until late in the evening or not at all. Our Beautiful Oceanside view quickly became a nightmare when we realized that they housed us to directly above the sports bar that is open until 2:00 a.m. our entire vacation was spent sleepless and exhausted because there were loud obnoxious drunks keeping us up with their wretched laughing until 3:00 or 4:00 in the morning. Air conditioning unit leaked which caused me to slip and fall and injure myself, what we thought was going to be a full refund as an effort to make right, turned out to only be half of a refund which we were not informed of until we were only minutes from leaving to the airport. All in all I would not recommend this place. The food made both me and my wife very sick. We left the resort tired, exhausted and both with debilitating stomach issues.... Not a very great honeymoon location
Our stay began awesome, we were given an Oceanside room, the staff was attentive and the room was very clean. Even though the beds are awful and the pillows are hard as rocks, the resort itself was bearable due to the customer service we thought existed. By our third night there, it became apparent that housekeeping did not take their job serious, the days they actually showed up, they did not sweep the floor, dirty linens were put on our bed, dirty towels were stocked and every time we asked for them to clean they would not show up until late in the evening or not at all. Our Beautiful Oceanside view quickly became a nightmare when we realized that they housed us to directly above the sports bar that is open until 2:00 a.m. our entire vacation was spent sleepless and exhausted because there were loud obnoxious drunks keeping us up with their wretched laughing until 3:00 or 4:00 in the morning. Air conditioning unit leaked which caused me to slip and fall and injure myself, what we thought was going to be a full refund as an effort to make right, turned out to only be half of a refund which we were not informed of until we were only minutes from leaving to the airport. All in all I would not recommend this place. The food made both me and my wife very sick. We left the resort tired, exhausted and both with debilitating stomach issues.... Not a very great honeymoon location
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Base pratique et facilement accessible à pied près de la 5th Avenue et des restaurants locaux ; l'accès à la plage est facile, bien que les conditions de la plage varient.
Avis de voyageur à ce sujet
8
Susan
13 août 2025
·
A séjourné 2 nuits
Fabulous location- clean - beachfront- pretty environment- easy access to go out and explore Playa del Carmen which was really why we stayed here- and that was the best part! It is a lovely hotel but it is also a vacation club so you have to deal with the assault of “ options” to be a “ gold member” or upgrade to all inclusive- and the whole “ buffet scene” was less than delicious. Drinks were also cheap liquor unless you’re a “ gold member”and the swim up bar- that was like a bad scene from the love boat!!
Fabulous location- clean - beachfront- pretty environment- easy access to go out and explore Playa del Carmen which was really why we stayed here- and that was the best part! It is a lovely hotel but it is also a vacation club so you have to deal with the assault of “ options” to be a “ gold member” or upgrade to all inclusive- and the whole “ buffet scene” was less than delicious. Drinks were also cheap liquor unless you’re a “ gold member”and the swim up bar- that was like a bad scene from the love boat!!
10
Dave
7 janv. 2025
·
A séjourné 4 nuits
Great location on a nice beach. Easy to get to 5th. Ave. For shopping and dining. The food at the buffet is very good.
Great location on a nice beach. Easy to get to 5th. Ave. For shopping and dining. The food at the buffet is very good.
8
Tonda
10 juin 2025
·
A séjourné 10 nuits
Resort is ok. Very clean everywhere. Staff are very friendly and helpful. Nice pool and beach area. Food not great but plentiful and I always found something I could eat at the buffet. Bed not very comfortable was probably the worst thing for me as I did not sleep well. I would return but not real high on my list.
Resort is ok. Very clean everywhere. Staff are very friendly and helpful. Nice pool and beach area. Food not great but plentiful and I always found something I could eat at the buffet. Bed not very comfortable was probably the worst thing for me as I did not sleep well. I would return but not real high on my list.
8
Monica
9 nov. 2025
·
A séjourné 3 nuits
Staff is awesome. Didn’t realize most of the resort is shutdown due to construction. For the price it was ok and the location next to 5th was great. Beware of the vendors especially the jewelry guy!!!
Staff is awesome. Didn’t realize most of the resort is shutdown due to construction. For the price it was ok and the location next to 5th was great. Beware of the vendors especially the jewelry guy!!!
8
Andre Noel
11 mars 2024
·
A séjourné 8 nuits
The staff is excellent, the location is good for walking into town or walking on the beach.
The staff is excellent, the location is good for walking into town or walking on the beach.
10
Joe Patrick Nowel
28 déc. 2024
·
A séjourné 7 nuits
Walking distance to 5th avenue shopping
Walking distance to 5th avenue shopping
8
Derek
11 mars 2025
·
A séjourné 3 nuits
Great location. Walking distance to 5th avenue.
Great location. Walking distance to 5th avenue.
10
Marie-Louise
7 nov. 2024
·
A séjourné 4 nuits
Perfect location, the beach was great. You could easily walk to a beautiful cenote nearby. We only had breakfast and it was nice with a great variety of things to eat. The poolarea was fine, although it was crowded at times and loud music, we like to listen to the ocean instead. It was an easy walk to all the restaurants and shoppingarea- Quinta Avenida and that was perfect. The staff was nice and helpful.
Perfect location, the beach was great. You could easily walk to a beautiful cenote nearby. We only had breakfast and it was nice with a great variety of things to eat. The poolarea was fine, although it was crowded at times and loud music, we like to listen to the ocean instead. It was an easy walk to all the restaurants and shoppingarea- Quinta Avenida and that was perfect. The staff was nice and helpful.
8
Keyla
11 nov. 2025
·
A séjourné 6 nuits
Hotel was amazing; great food, great activities, nearby restaurants and bars, shopping stores.
Hotel was amazing; great food, great activities, nearby restaurants and bars, shopping stores.
10
Jonathan
12 mai 2025
·
A séjourné 2 nuits
Was nice to have the convenience of a resort and still within walking distance of plenty restaurants and tourist shopping
Was nice to have the convenience of a resort and still within walking distance of plenty restaurants and tourist shopping
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les commentaires concernant les repas sont variables : beaucoup trouvent le buffet limité ou tiède et les boissons basiques ou diluées, tandis que d'autres apprécient les restaurants italien ou japonais. L'accès à certains articles ou lieux peut nécessiter des surcharges.
Avis de voyageur à ce sujet
6
Claudia
30 janv. 2024
·
A séjourné 4 nuits
Everything was good until we were tricked into getting 1,000 peso bottle of wine (66 usd) at dinner. We order 4 glasses of wine the person offered a bottle. I understand there are some things that are not covered under all-inclusive packages but shouldn’t we made aware especially at that rate? We were dining at the restaurant that was covered in the package so we assumed the wine was too. Not only did he bring one but 2. Before even letting us know there was a cost, he had a 3rd bottle ready. He didn’t tell us until I asked. Felt scammed. Be cautious and ask questions before saying yes to anything.
Everything was good until we were tricked into getting 1,000 peso bottle of wine (66 usd) at dinner. We order 4 glasses of wine the person offered a bottle. I understand there are some things that are not covered under all-inclusive packages but shouldn’t we made aware especially at that rate? We were dining at the restaurant that was covered in the package so we assumed the wine was too. Not only did he bring one but 2. Before even letting us know there was a cost, he had a 3rd bottle ready. He didn’t tell us until I asked. Felt scammed. Be cautious and ask questions before saying yes to anything.
6
Breanna
29 déc. 2024
·
A séjourné 5 nuits
As a frequent traveler to all-inclusive Mexico resorts, I'm going to compare. Pros- its right in the heart of Playa Del Carmen. Just a short walk to 5th Ave, which has amazing night life. Entertainment was good and kept kids, teens and adults entertained all day. Cons- The pool was so darn cold it was unbearable to be in. Waitstaff was very kind, but no one (and I mean no one) walked around to serve you- you had to go get your own drinks at one of the two pool bars during day hours. There was limited food options and food was below average (cold in temp most times). Would I go back, no. Would I recommend it, no. Was it the worst, no.
As a frequent traveler to all-inclusive Mexico resorts, I'm going to compare. Pros- its right in the heart of Playa Del Carmen. Just a short walk to 5th Ave, which has amazing night life. Entertainment was good and kept kids, teens and adults entertained all day. Cons- The pool was so darn cold it was unbearable to be in. Waitstaff was very kind, but no one (and I mean no one) walked around to serve you- you had to go get your own drinks at one of the two pool bars during day hours. There was limited food options and food was below average (cold in temp most times). Would I go back, no. Would I recommend it, no. Was it the worst, no.
10
Raymond
27 avr. 2025
·
A séjourné 6 nuits
my dad and i came for 1 week and we were surprised how good this resort was. although the buffet food is not the best in my opinion they have three restaurants you can choose from for supper and those are all impeccable, from the food to the service everything was amazing. staff at the bars and poolside were beyond friendly, welcoming, and very funny. the beach was beautiful and had netting around to not allow any seaweed in the beach where you can swim. there’s also people on the resort to offer different excursions, and different shops set up at night by the pool. it’s also about a 5-10 minute walk from 5th street which is very convenient. i will definitely be coming back here hopefully very soon!
my dad and i came for 1 week and we were surprised how good this resort was. although the buffet food is not the best in my opinion they have three restaurants you can choose from for supper and those are all impeccable, from the food to the service everything was amazing. staff at the bars and poolside were beyond friendly, welcoming, and very funny. the beach was beautiful and had netting around to not allow any seaweed in the beach where you can swim. there’s also people on the resort to offer different excursions, and different shops set up at night by the pool. it’s also about a 5-10 minute walk from 5th street which is very convenient. i will definitely be coming back here hopefully very soon!
6
Cynthia
28 sept. 2025
·
A séjourné 2 nuits
The food was bad
The food was bad
8
Laura
18 juin 2025
·
A séjourné 4 nuits
Most of the staff was excellent, they definitely respond to friendly customers......as they should! At check in we were told we would not have a king sized bed because this was a family friendly resort, however when booking reservations for dinner we were told that no more than 4 could be seated together. The restaurant staf was excellent and had no problem seating all 6 of us together. The safe in our room was locked when we arrived and, after 3-4 times telling the front desk, we simply gave up. If it wasn't for the front desk and concierge service we would have given the staff a 5-star rating, that is really unfortunate. The activities were fun and you got out of them what you put in. Water aerobics, music trivia, bocce ball on the beach, disco at the sports bar and karaoke was all a really good time. It's a smaller resort and the beach is roped off, if you're looking for the Cancun type water, this wasn't it. Food was okay at the buffet, the Mexican and Italian restaurants and snack bar were delicious! I felt like this all-inclusive had more 'not included' items than most, but we had everything that we needed. Not a lot of extra activities for kids, yet I wasn't traveling with kids so I may have missed some things. This resort is what you pay for, however if you have to travel on a budget, it is clean and you'll have everything that you need. About 45 minutes from the airport
Most of the staff was excellent, they definitely respond to friendly customers......as they should! At check in we were told we would not have a king sized bed because this was a family friendly resort, however when booking reservations for dinner we were told that no more than 4 could be seated together. The restaurant staf was excellent and had no problem seating all 6 of us together. The safe in our room was locked when we arrived and, after 3-4 times telling the front desk, we simply gave up. If it wasn't for the front desk and concierge service we would have given the staff a 5-star rating, that is really unfortunate. The activities were fun and you got out of them what you put in. Water aerobics, music trivia, bocce ball on the beach, disco at the sports bar and karaoke was all a really good time. It's a smaller resort and the beach is roped off, if you're looking for the Cancun type water, this wasn't it. Food was okay at the buffet, the Mexican and Italian restaurants and snack bar were delicious! I felt like this all-inclusive had more 'not included' items than most, but we had everything that we needed. Not a lot of extra activities for kids, yet I wasn't traveling with kids so I may have missed some things. This resort is what you pay for, however if you have to travel on a budget, it is clean and you'll have everything that you need. About 45 minutes from the airport
2
Jennifer Michelle
12 août 2025
·
A séjourné 3 nuits
Horrible. Check Google for reviews. There’s not enough space on here to put my review. The resort itself is beautiful has a nice pool and plenty of seating around. Booked private pick up from airport and he was 20 minutes late so we got bombarded with taxi solicitors. When we arrived at resort, we were told there was an upgrade if we wanted top shelf or Japanese restaurant, but I had already paid the upgrade online so I’m a little confused. Food was disgusting. You have two places to eat the snack bar or the buffet otherwise you have to find a time that you fit in the restaurants because they only take six people at a time. The hibachi used fajita beef. Resort Staff was rude. Drinks were gross tasted like sweet n low with water. The snack bar must use soy burgers. The hotdog was an oversized Vienna sausage. Bar refused to give us a cup of water because they didn’t open for another 20 minutes. Bed was like sleeping on floor. Pillows were over stuffed. Room smelled like sewage and sulfur. There’s no daily entertainment besides water aerobics. There’s no night entertainment besides for an hour at 9 PM. In the end, this place is called Leading Vacation Club & they will waste a day of your vacation trying to sell you a timeshare for $40-90k because you have to have breakfast with them & then go listen to them in a room and you already missed the departure for an excursion.After declining to buy it the people that acted like they were your best friends never acknowledge you again.
Horrible. Check Google for reviews. There’s not enough space on here to put my review. The resort itself is beautiful has a nice pool and plenty of seating around. Booked private pick up from airport and he was 20 minutes late so we got bombarded with taxi solicitors. When we arrived at resort, we were told there was an upgrade if we wanted top shelf or Japanese restaurant, but I had already paid the upgrade online so I’m a little confused. Food was disgusting. You have two places to eat the snack bar or the buffet otherwise you have to find a time that you fit in the restaurants because they only take six people at a time. The hibachi used fajita beef. Resort Staff was rude. Drinks were gross tasted like sweet n low with water. The snack bar must use soy burgers. The hotdog was an oversized Vienna sausage. Bar refused to give us a cup of water because they didn’t open for another 20 minutes. Bed was like sleeping on floor. Pillows were over stuffed. Room smelled like sewage and sulfur. There’s no daily entertainment besides water aerobics. There’s no night entertainment besides for an hour at 9 PM. In the end, this place is called Leading Vacation Club & they will waste a day of your vacation trying to sell you a timeshare for $40-90k because you have to have breakfast with them & then go listen to them in a room and you already missed the departure for an excursion.After declining to buy it the people that acted like they were your best friends never acknowledge you again.
8
Karla
1 mai 2024
·
A séjourné 4 nuits
I like the beach and cleanliness. the food was not so good aside from the Japanese restaurant and even then had to pay extra for shrimp and or lobster
I like the beach and cleanliness. the food was not so good aside from the Japanese restaurant and even then had to pay extra for shrimp and or lobster
6
Jason
17 oct. 2025
·
A séjourné 4 nuits
The beds were very firm. The buffet options were very limited each day. Overall, not a bad place, but not the best place.
The beds were very firm. The buffet options were very limited each day. Overall, not a bad place, but not the best place.
6
Raquel Carrizales
21 oct. 2025
·
A séjourné 3 nuits
El buffet de desayuno deja mucho que desear. Poca variedad y mala presentación. Lo demás bien.
El buffet de desayuno deja mucho que desear. Poca variedad y mala presentación. Lo demás bien.
8
Raquel
21 oct. 2025
·
A séjourné 2 nuits
El buffet de desayuno, deja mucho que desear. Poca variedad y mala presentación. Lo demás bien.
El buffet de desayuno, deja mucho que desear. Poca variedad y mala presentación. Lo demás bien.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
10
laura
14 août 2026
·
A séjourné 3 nuits
Nous avons passé un bon sejour
Nous avons passé un bon sejour
8
Sindy
14 mai 2026
·
A séjourné 5 nuits
La chambre était propre mais les conduits d’air climatisé sentaient l’humidité. Mon fils c’est coupé à deux reprises dans la piscine car il y a certaines place ou il manque des carreaux de céramiques. Ils ramassent les sargasses mais malheureusement je trouve que la vue de la place est gâcher par les bateaux qui entoure la plage. La nourriture est délicieuse, le personnel est vraiment professionnel.
La chambre était propre mais les conduits d’air climatisé sentaient l’humidité. Mon fils c’est coupé à deux reprises dans la piscine car il y a certaines place ou il manque des carreaux de céramiques. Ils ramassent les sargasses mais malheureusement je trouve que la vue de la place est gâcher par les bateaux qui entoure la plage. La nourriture est délicieuse, le personnel est vraiment professionnel.
10
Julie
1 mai 2026
·
A séjourné 1 nuit
Je recommande cet hôtel, nous avons passé une superbe nuit en couple
Je recommande cet hôtel, nous avons passé une superbe nuit en couple
8
Dorine
22 mars 2026
·
A séjourné 3 nuits
Chambre spacieuse avec belle vue sur la piscine et la plage, personnel prévenant. Les restaurants de l'hôtel ne sont pas accessibles aux personnes n'ayant pas réservé l'option tout inclus.
Chambre spacieuse avec belle vue sur la piscine et la plage, personnel prévenant. Les restaurants de l'hôtel ne sont pas accessibles aux personnes n'ayant pas réservé l'option tout inclus.
10
Anthony Fabien
27 févr. 2026
·
A séjourné 17 nuits
Tout parfait
Tout parfait
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:30
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Vous envisagez cet hôtel pour votre voyage à Playa del Carmen ?
Quel est le tarif habituel des chambres au The Reef Coco Beach Resort & Spa- Optional All Inclusive à Playa del Carmen ?
Au cours des 60 à 90 prochains jours, le tarif des chambres au The Reef Coco Beach Resort & Spa- Optional All Inclusive à Playa del Carmen se situe généralement autour de 129 $US par nuit pour deux personnes, allant de 79 $US à 160 $US selon les périodes de pointe et les offres spéciales.
Quel est le meilleur moment pour visiter The Reef Coco Beach Resort & Spa- Optional All Inclusive si vous souhaitez éviter la foule ?
The Reef Coco Beach Resort & Spa- Optional All Inclusive à Playa del Carmen est plus fréquenté en décembre et plus calme en juillet. Il est donc préférable de voyager au début de l'automne ou en été si vous préférez moins de monde. La demande diminue fortement après juillet, ce qui fait de la fin de l'été une période particulièrement peu fréquentée pour profiter de l'établissement avec moins d'attente et un accès plus facile aux attractions à proximité.
Quoi découvrir dans les environs et à qui s'adresse The Reef Coco Beach Resort & Spa- Optional All Inclusive ?
Situé dans le Quintana Roo, The Reef Coco Beach Resort & Spa- Optional All Inclusive à Playa del Carmen se trouve à quelques pas de Playa Avenida Colosio, de Mamitas Beach et de Quinta Avenida, ce qui permet d'accéder facilement aux plages, aux commerces et aux restaurants. L'hôtel est parfait pour les couples et les familles recherchant la détente au bord de la plage et des moments de bien-être.
Quel est le mois le moins cher pour séjourner au The Reef Coco Beach Resort & Spa- Optional All Inclusive ?
Septembre est le mois le moins cher pour séjourner au The Reef Coco Beach Resort & Spa- Optional All Inclusive à Playa del Carmen, avec un prix moyen de 148 $US par nuit ; février est le mois le plus cher à 311 $US. Les tarifs plus bas en septembre se produisent malgré le fait que juillet soit le mois le moins fréquenté.
Comment le prix par nuit à The Reef Coco Beach Resort & Spa- Optional All Inclusive, à Playa del Carmen se situe-t-il par rapport aux dernières semaines ?
Le prix actuel de The Reef Coco Beach Resort & Spa- Optional All Inclusive, à Playa del Carmen est de 139 $US par nuit pour 2 voyageurs, ce qui est habituel pour cet hôtel : il se situe à moins de 10 % de sa moyenne de 146 $US enregistrée au cours des 60 derniers jours. La plupart des nuits pendant cette période se situaient entre 93 $US et 204 $US.
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-19: 162.96999173583984USD
- 2026-09-20: 136.96999367980956USD
- 2026-09-21: 132.89280827789307USD
- 2026-09-22: 132.89280827789307USD
- 2026-09-23: 132.58511236572264USD
- 2026-09-24: 147.54862362976073USD
- 2026-09-25: 181.87040624999997USD
- 2026-09-26: 141.09999726486205USD
- 2026-09-27: 131.56906953125USD
- 2026-09-28: 132.978529447937USD
- 2026-09-29: 132.978529447937USD
- 2026-09-30: 132.978529447937USD
- 2026-10-01: 156.92395185089111USD
- 2026-10-02: 199.98999443817138USD
- 2026-10-03: 250.14108264923095USD
- 2026-10-04: 184.96999548034665USD
- 2026-10-05: 165.96998746948242USD
- 2026-10-06: 184.5486761047363USD
- 2026-10-07: 139.96999817123412USD
- 2026-10-08: 184.96999548034665USD
- 2026-10-09: 227.9699868759155USD
- 2026-10-10: 158.48126064300536USD
- 2026-10-11: 142.2096607887268USD
- 2026-10-12: 144.15830231094358USD
- 2026-10-13: 130.96999345474242USD
- 2026-10-14: 122.96999607391356USD
- 2026-10-15: 143.96999248275756USD
- 2026-10-16: 197.9699945083618USD
- 2026-10-17: 197.9699945083618USD
- 2026-10-18: 145.48701547775266USD
- 2026-10-19: 145.48701547775266USD
- 2026-10-20: 159.95999461517331USD
- 2026-10-21: 184.96999548034665USD
- 2026-10-22: 145.48701547775266USD
- 2026-10-23: 145.48701547775266USD
- 2026-10-24: 123.79964703445434USD
- 2026-10-25: 145.48701547775266USD
- 2026-10-26: 150.96999128570556USD
- 2026-10-27: 150.96999128570556USD
- 2026-10-28: 150.96999128570556USD
- 2026-10-29: 180.97000116882322USD
- 2026-10-30: 165.96998746948242USD
- 2026-10-31: 165.96998746948242USD
- 2026-11-01: 152.723509425354USD
- 2026-11-02: 152.723509425354USD
- 2026-11-03: 152.723509425354USD
- 2026-11-04: 152.723509425354USD
- 2026-11-05: 152.723509425354USD
- 2026-11-06: 152.723509425354USD
- 2026-11-07: 151.42229569396972USD
- 2026-11-08: 144.2520105781555USD
- 2026-11-09: 145.48701547775266USD
- 2026-11-10: 145.48701547775266USD
- 2026-11-11: 144.15830231094358USD
- 2026-11-12: 145.48701547775266USD
- 2026-11-13: 147.96999555206298USD
- 2026-11-14: 196.76392532043457USD
- 2026-11-15: 196.76392532043457USD
- 2026-11-16: 145.48701547775266USD
- 2026-11-17: 145.48701547775266USD
- 2026-11-18: 196.76392532043457USD
- 2026-11-19: 204.00042802581785USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit et les espèces
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Organisation d'excursions
Activités
Piscine
Courts de tennis
Jardin
Parcours de golf (à proximité)
Plage (à proximité)
Plongée
Cyclisme
Karaoké
Billard
Pêche
Mini-golf
Aire de jeux
Canoë
Piscine extérieure
Musique live
Evening Entertainment
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Parking
Parking
Navette aéroport
Parking gratuit
Parking (Limited)
Parking Onsite
Général
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Club pour enfants
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Services
Centre d'affaires
Organisation d'excursions
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Coffre-fort
Location de vélos
Consigne à bagage
Zone fumeurs
Laverie
24-Hour Front Desk
Concierge Services
Connexion Internet
Wi-fi gratuit