Riu Tequila - All Inclusive
192 $US
/nuit
Moyenne pour septembre
Prix pour Riu Tequila - All Inclusive
Sélectionnez les dates pour voir les prix et les disponibilités
192 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Riu Tequila - All Inclusive, les prix par nuit s'élèvent en moyenne à 192 $US pendant le mois le moins cher (septembre) et à 3 069 $US pendant le mois le plus cher (juillet), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 283 $US |
| février | 560 $US |
| mars | 767 $US |
| avril | 562 $US |
| mai | 472 $US |
| juin | 2 264 $US |
| juillet | 3 069 $US |
| août | 376 $US |
| septembre | 192 $US |
| octobre | 243 $US |
| novembre | 241 $US |
| décembre | 374 $US |
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sept. · 192 $US
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Le plus cher : juillet (env. 3 069 $US)
Le moins cher : septembre (env. 192 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs ...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 4 piscines extérieures, une discothèque et un centre de remise en forme. Cet hébergement de style Art déco offre aussi features l'accès Wi-Fi à Internet gratuit, un service de garde d'enfants (en supplément) et une boutique de souvenirs/un kiosque à journaux. Une navette gratuite vous accompagne au bord de la plage.
Services de l'établissement
Les équipements et services proposés incluent un poste informatique, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Réveillez vos papilles à Rosa Roja, l'un des 5 restaurants de cet hébergement. Détendez-vous devant un verre au bar en bord de piscine ou dans un des 5 bars/lounges de l'hébergement. Un petit déjeuner buffet gratuit est servi tous les jours de 07 h 00 à 10 h 30.
Chambres
Les 630 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision à écran plat. Les chambres sont dotées d'un balcon ou un patio. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également des articles de toilette de luxe et un sèche-cheveux.
Emplacement
En choisissant Hotel Riu Tequila - All Inclusive, vous profiterez d'un séjour à Playa del Carmen (Playacar), à 1 min en voiture de Plage de Playacar et à 10 minutes de Parc à thème Xplor. Cet hébergement tout inclus se trouve à 3 km de Plage principale de Playa del Carmen et à 8 km de Parc à thème écologique Xcaret.
À proximité
Piste Cyclable sur Paseo Xaman-Ha(0.1 miles)
Plage de Playacar(0.3 miles)
Ruines Mayas de Playacar(0.8 miles)
Parcours de golf de Mahi(1 miles)
Volière de Xaman Ha(1.1 miles)
Plaza Paraiso(1.4 miles)
Centre commercial Paseo del Carmen(1.5 miles)
Rue commerçante Quinta Avenida(1.6 miles)
Terminal maritime Playa del Carmen(1.6 miles)
Parc des Fondateurs(1.6 miles)
Portail Maya(1.7 miles)
Club de golf Playacar(1.7 miles)
Plage principale de Playa del Carmen(1.8 miles)
Chabad Playa del Carmen(1.8 miles)
Centre Commercial Centro Maya(1.9 miles)
Aéroport international Cozumel (CZM)(19.9 miles)
Aéroport international de Cancún (CUN)(36.9 miles)
Restaurant
Piscine
Chambres non-fumeurs
Organisation d'excursions
Courts de tennis
Ménage
Emplacement
Avenida Xaman-ha, Manzana 3, Lote 19, Condominio Playacar · 77710 · Playa del Carmen · Mexico, Playacar, Playa del Carmen, Quintana Roo, Mexique
Piste Cyclable sur Paseo Xaman-Ha (0.1 miles)
Plage de Playacar (0.3 miles)
Ruines Mayas de Playacar (0.8 miles)
Parcours de golf de Mahi (1 miles)
Volière de Xaman Ha (1.1 miles)
Plaza Paraiso (1.4 miles)
Options de chambre
6
Suite Junior (B2C-US)
Détails de la chambre
2 Lits Doubles
Couchages 4
484 ft²
BalconBalcon ou terrasseClimatisationWi-Fi (gratuit)Salon séparé
12
Chambre Double, 2 chambres (U)
Détails de la chambre
2 Lits Doubles
1 Très Grand Lit Double
Couchages 6
BalconBalcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
12
Chambre Double Standard (E)
Détails de la chambre
2 Lits Doubles
Couchages 3
323 ft²
BalconBalcon ou terrasseClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
12
Chambre Double Standard, chambres communicantes (E)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 6
BalconBalcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
1
Suite Junior (E)
Détails de la chambre
2 Lits Doubles
Couchages 4
BalconBalcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
12
Chambre Double Standard (B2C-US)
Détails de la chambre
2 Lits Doubles
1 Très Grand Lit Double
Couchages 3
323 ft²
BalconBalcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
7
Chambre Double Standard (Kids Free | B2C-CA)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
BalconBalcon ou terrasseClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
6
Suite Junior (M)
Détails de la chambre
2 Lits Doubles
Couchages 3
484 ft²
BalconBalcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
7
Chambre Double Standard ( Kid Free | C)
Détails de la chambre
2 Lits Doubles
1 Très Grand Lit Double
Couchages 3
BalconBalcon ou terrasseClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
12
Chambre Double (M)
Détails de la chambre
2 Lits Doubles
Couchages 3
323 ft²
BalconBalcon ou terrasseClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
12
Chambre Double, chambres communicantes (M)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 6
BalconBalcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
6
Suite Junior (C)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
484 ft²
BalconBalcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
6
Suite Junior (U)
Détails de la chambre
2 Lits Doubles
Couchages 4
484 ft²
BalconBalcon ou terrasseClimatisationWi-Fi (gratuit)Salon séparé
12
Chambre Double Standard (L)
Détails de la chambre
2 Lits Doubles
Couchages 3
323 ft²
BalconBalcon ou terrasseClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
7
Chambre Double Standard (B2C-CA)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
BalconBalcon ou terrasseClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
12
Chambre Double Standard (U)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
323 ft²
BalconBalcon ou terrasseClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
12
Chambre Double, chambres communicantes (B2C-CA)
Détails de la chambre
1 Très Grand Lit Double
et 2 Lits Doubles
Couchages 6
BalconBalcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
12
Chambre Double, 2 chambres (B2C-US)
Détails de la chambre
2 Lits Doubles
1 Très Grand Lit Double
Couchages 6
BalconBalcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
12
Chambre Double Standard, chambres communicantes (L)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 6
BalconBalcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
6
Suite Junior (B2C-CA)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
BalconBalcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
7
Chambre Double Standard (C)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
323 ft²
BalconBalcon ou terrasseClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
12
Chambre Double, chambres communicantes (C)
Détails de la chambre
1 Très Grand Lit Double
et 2 Lits Doubles
Couchages 6
BalconBalcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
6
Suite Junior (L)
Détails de la chambre
2 Lits Doubles
Couchages 3
484 ft²
BalconBalcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
Avis des voyageurs sur Riu Tequila - All Inclusive
7.9
Bien
Basé sur 1 007 avis vérifiés
Qui séjourne ici ?
Affaires
0%
Couples
54%
Familles
30%
Groupes
13%
Solo
1%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Le Riu Tequila - Tout Inclus est un complexe animé et bien géré avec un personnel sympathique, de nombreuses activités et spectacles, plusieurs piscines et un accès à une belle plage par une promenade ombragée de 8 à 10 minutes ou par une navette régulière, idéal pour des vacances sociales et familiales.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Le Riu Tequila - Tout Inclus est un complexe animé et bien géré avec un personnel sympathique, de nombreuses activités et spectacles, plusieurs piscines et un accès à une belle plage par une promenade ombragée de 8 à 10 minutes ou par une navette régulière, idéal pour des vacances sociales et familiales.
Les buffets offrent un large choix, mais peuvent devenir répétitifs ; les restaurants de spécialités et la qualité des boissons reçoivent des avis mitigés. Les chambres sont généralement simples et peuvent être bruyantes, avec une intimité limitée dans la salle de bain et quelques signalements de climatisation faible ; l'établissement, de grande taille, ne dispose pas d'ascenseurs. La propreté des chambres et des espaces verts est souvent saluée, mais des problèmes de parasites, d'odeurs, de fuites, de surréservations et de lenteur dans les réponses sont également signalés. Attendez-vous à une ambiance animée et fréquentée plutôt que calme et luxe haut de gamme.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Plusieurs piscines (dont une avec bar intégré) et des animations quotidiennes et en soirée animées, ainsi qu'un accès aux installations de plage du RIU voisin via une navette ou une promenade. L'établissement est grand et nécessite beaucoup de marche, sans ascenseurs ; la fréquence des navettes et l'entretien/la température des piscines font parfois l'objet de plaintes.
Avis de voyageur à ce sujet
10
Kristine
7 sept. 2025
·
A séjourné 4 nuits
Well kept resort with lovely staff. Food options average. Pool and beach access great! Rooms and A/C great! Entertainment for all. Quiet and walkable safe gated Playacar neighborhood. Walkable or short taxi to 5th Ave or local restaurants/shops.
Well kept resort with lovely staff. Food options average. Pool and beach access great! Rooms and A/C great! Entertainment for all. Quiet and walkable safe gated Playacar neighborhood. Walkable or short taxi to 5th Ave or local restaurants/shops.
10
Jeffrey
7 mars 2025
·
A séjourné 9 nuits
Great resort, service, entertainment, beach, pools. Our 15 time staying at a Riu property. Weve been staying at either Riu Palace Riviera Maya or Riu Tequila since 2016 and we have never been disappointed with our stay. While the club level isnt as full service as the Palace is, we find the club level hotels have more families and things going on for kids of all ages to enjoy. We enjoy the Palace level when we are traveling without our child. Since we were travelling with our 11 year old we chose the club level. We liked the rooms and evening entertainment at Tequila. Especially the neon and white parties on fridays. We spent our daytimes across the street at the pool and beach club for Riu Yucatan since Tequila isnt ocean front. Guests at Tequila can freely visit the Riu Yucatan and Riu Playacar and use their pools and beach areas etc. The walk wasnt bad but theres a golf cart shuttle all day as well. -Our room was great, we had a family villa which was a king size bed and a pull out couch. We had a small balcony with a hanger for wet clothes. Shower and toilet were a good size. Cleaning staff did a great job every day. -Food was good. Lots of options every day at the buffets, although the Palace Level has more variety day to day. We stick to the buffets for breakfast lunch and dinner. -Entertainment staff did a wonderful job keeping things all day and night. Coconut party, foam party, circus show were our favs -All staff were friendly and kind as always!!
Great resort, service, entertainment, beach, pools. Our 15 time staying at a Riu property. Weve been staying at either Riu Palace Riviera Maya or Riu Tequila since 2016 and we have never been disappointed with our stay. While the club level isnt as full service as the Palace is, we find the club level hotels have more families and things going on for kids of all ages to enjoy. We enjoy the Palace level when we are traveling without our child. Since we were travelling with our 11 year old we chose the club level. We liked the rooms and evening entertainment at Tequila. Especially the neon and white parties on fridays. We spent our daytimes across the street at the pool and beach club for Riu Yucatan since Tequila isnt ocean front. Guests at Tequila can freely visit the Riu Yucatan and Riu Playacar and use their pools and beach areas etc. The walk wasnt bad but theres a golf cart shuttle all day as well. -Our room was great, we had a family villa which was a king size bed and a pull out couch. We had a small balcony with a hanger for wet clothes. Shower and toilet were a good size. Cleaning staff did a great job every day. -Food was good. Lots of options every day at the buffets, although the Palace Level has more variety day to day. We stick to the buffets for breakfast lunch and dinner. -Entertainment staff did a wonderful job keeping things all day and night. Coconut party, foam party, circus show were our favs -All staff were friendly and kind as always!!
6
travis
5 oct. 2025
·
A séjourné 8 nuits
We have gone to other RIU’s and the tequila does not live up to the other two. Pools were terrible very unsafe. Pools were always low and below the skimming vents. Many times the circulating pumps were not even on. Would go to other resorts before returning to tequila.
We have gone to other RIU’s and the tequila does not live up to the other two. Pools were terrible very unsafe. Pools were always low and below the skimming vents. Many times the circulating pumps were not even on. Would go to other resorts before returning to tequila.
10
Harish
1 avr. 2024
·
A séjourné 6 nuits
Let me start with the CONS first 1. The property is not ON the beach. It is across the street and requires 10-15 min of walking; which is not too bad considering there are other properties that may require that long a walk depending on where you are located. However, there is a shuttle that runs regularly. The walk through full-grown tree-shaded archway is nice. 2. The rooms are not spacious and can be a little tight for a family of 4 (w/small kids). You have to be in the shower or toilet to change for privacy. Don't miss the PROS now 1. RUI knows how to put on a party. Friday night parties are grand. They beat some of the New Year parties I have seen in my life. So if you are here, be prepared to have a blast. You'll see guests from neighboring RUI properties (4-5) at this event. 2. Customer service is exemplary. You tip them and they will take extra care of you. Don't be cheap and tip like you tip in the US. 3. The beach and pools are awesome. Drinks are NOT watered down. Can't prevent guests from holding chairs with towels and not showing up. But they have enough chairs and still can be found and moved around. 4. The buffets are abundant and tables are managed very efficiently. The inhouse restaurants are nice, but can has longer wait times 5. Step out and explore the local food scene (10-15 min walking distance) for a break from the buffet and resort if you are there for a longer time.
Let me start with the CONS first 1. The property is not ON the beach. It is across the street and requires 10-15 min of walking; which is not too bad considering there are other properties that may require that long a walk depending on where you are located. However, there is a shuttle that runs regularly. The walk through full-grown tree-shaded archway is nice. 2. The rooms are not spacious and can be a little tight for a family of 4 (w/small kids). You have to be in the shower or toilet to change for privacy. Don't miss the PROS now 1. RUI knows how to put on a party. Friday night parties are grand. They beat some of the New Year parties I have seen in my life. So if you are here, be prepared to have a blast. You'll see guests from neighboring RUI properties (4-5) at this event. 2. Customer service is exemplary. You tip them and they will take extra care of you. Don't be cheap and tip like you tip in the US. 3. The beach and pools are awesome. Drinks are NOT watered down. Can't prevent guests from holding chairs with towels and not showing up. But they have enough chairs and still can be found and moved around. 4. The buffets are abundant and tables are managed very efficiently. The inhouse restaurants are nice, but can has longer wait times 5. Step out and explore the local food scene (10-15 min walking distance) for a break from the buffet and resort if you are there for a longer time.
8
Åsa
28 janv. 2026
·
A séjourné 4 nuits
Jättestor All inclusive-anläggning, välorganiserad och med bra service och många aktiviteter. Fanns en bufférestaurang som var bra med jättestort utbud, samt tre separata restauranger som var helt okej men inget mer. Rummet var rent och rymligt med en generös minibar. För att komma till stranden behövde man gå ca 10 minuter. Vid stranden fanns en bra bufférestaurang och solsängar som ingick. Stranden var jättefin! Man kunde t ex segla med katamaran en timme utan kostnad. Väldigt fint poolområde och bra bar. Överlag en fin anläggning men lite för stor, högljudd och opersonlig.
Jättestor All inclusive-anläggning, välorganiserad och med bra service och många aktiviteter. Fanns en bufférestaurang som var bra med jättestort utbud, samt tre separata restauranger som var helt okej men inget mer. Rummet var rent och rymligt med en generös minibar. För att komma till stranden behövde man gå ca 10 minuter. Vid stranden fanns en bra bufférestaurang och solsängar som ingick. Stranden var jättefin! Man kunde t ex segla med katamaran en timme utan kostnad. Väldigt fint poolområde och bra bar. Överlag en fin anläggning men lite för stor, högljudd och opersonlig.
8
William David
13 juil. 2025
·
A séjourné 5 nuits
The entertainment was great for all ages. Staff were pretty good except at the swim up bar. Went to the bar 3 days in a row and never got service. Had to get out of the pool, go around the front and get drinks. Why have a swim up bar if you have to get out anyway? The food was great and all other servers were great.
The entertainment was great for all ages. Staff were pretty good except at the swim up bar. Went to the bar 3 days in a row and never got service. Had to get out of the pool, go around the front and get drinks. Why have a swim up bar if you have to get out anyway? The food was great and all other servers were great.
6
Aaron
1 mars 2025
·
A séjourné 4 nuits
Very disappointed in no elevators. When we checked in we asked for rooms close to our daughters and they said for an additional fee they would put us close. Didn’t know there weren’t elevators and was placed on the 3rd floor dragging luggage up 3 flights of stairs. The videos of the entertainment were good but didn’t see the fun entertainment on the resort. We spent a great deal of time on the beach and there was many activities down there. Wish there was listed activities for the beach because we missed so much. The food on the resort is fair. Wouldn’t recommend the main Buffett! We did enjoy Bamboo. Not sure Riu is for us.
Very disappointed in no elevators. When we checked in we asked for rooms close to our daughters and they said for an additional fee they would put us close. Didn’t know there weren’t elevators and was placed on the 3rd floor dragging luggage up 3 flights of stairs. The videos of the entertainment were good but didn’t see the fun entertainment on the resort. We spent a great deal of time on the beach and there was many activities down there. Wish there was listed activities for the beach because we missed so much. The food on the resort is fair. Wouldn’t recommend the main Buffett! We did enjoy Bamboo. Not sure Riu is for us.
8
Selina
23 nov. 2025
·
A séjourné 3 nuits
The staff were all very nice. There’s was plenty of options at the Buffet and the food was really good. Hotel is small but perfect. I also loved that you can walk right across the street to Riu Yucatán (maybe 5 minute walk) and go to the beach and use pool and restaurants there too.
The staff were all very nice. There’s was plenty of options at the Buffet and the food was really good. Hotel is small but perfect. I also loved that you can walk right across the street to Riu Yucatán (maybe 5 minute walk) and go to the beach and use pool and restaurants there too.
8
CESAR
11 nov. 2024
·
Food was very good but NOt too many options. Same kind of food every day No transportation provide to visit the other Riu resorts that you can share. Long walk to go and enjoy every other resort.
Food was very good but NOt too many options. Same kind of food every day No transportation provide to visit the other Riu resorts that you can share. Long walk to go and enjoy every other resort.
8
Mona
28 janv. 2026
·
A séjourné 4 nuits
Bra service. Bra bar. Goda drinkar. Bra pool. Bra rum. Välfylld minibar och vanligt vatten. Bra aktiviteter. Bra huvudrestaurang/buffe. Men högljutt i lokalen. Övriga restauranger OK. Lite dumt att det var en bit att promenera till stranden men det fanns transport. Mycket fin strand där stolar ingick. Ett plus var att det fanns en bra bufferestaurang vid stranden som ingick. Aktiviteter vid stranden som ingick. Provade katamaran.
Bra service. Bra bar. Goda drinkar. Bra pool. Bra rum. Välfylld minibar och vanligt vatten. Bra aktiviteter. Bra huvudrestaurang/buffe. Men högljutt i lokalen. Övriga restauranger OK. Lite dumt att det var en bit att promenera till stranden men det fanns transport. Mycket fin strand där stolar ingick. Ett plus var att det fanns en bra bufferestaurang vid stranden som ingick. Aktiviteter vid stranden som ingick. Provade katamaran.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients soulignent la propreté des chambres et l'entretien des espaces verts, tandis que d'autres signalent des odeurs de moisi, des insectes, du linge taché et d'occasionnelles fuites ou des odeurs d'égout. La qualité du service de ménage semble varier selon le bâtiment et le jour.
Avis de voyageur à ce sujet
8
CARRIE N
29 avr. 2024
·
A séjourné 4 nuits
Property staff is extremely kind and helpful. Excellent service. The entertainment / shows was entertaining, fun and put together well. The buffet was average and not very impressive at all. We did not do the restaurants do to timing. Grounds is well kept and clean. Location is good easy to walk to shops. Not on the beach you do have to walk across the street to the beach behind the other hotel. Pools are nice and fun activities by staff. Our room had many issues lights out, outlet didn't work, clogged drain, safe didn't work, fridge stopped working and then the ceiling in the shower started leaking and smelled like sewage. Once brought to management staff they had maintenance come out right away to fix and resolve. We appreciate the sense of urgency. Overall this was a nice quick getaway weekend for us but would not consider this a 5 star resort by far.
Property staff is extremely kind and helpful. Excellent service. The entertainment / shows was entertaining, fun and put together well. The buffet was average and not very impressive at all. We did not do the restaurants do to timing. Grounds is well kept and clean. Location is good easy to walk to shops. Not on the beach you do have to walk across the street to the beach behind the other hotel. Pools are nice and fun activities by staff. Our room had many issues lights out, outlet didn't work, clogged drain, safe didn't work, fridge stopped working and then the ceiling in the shower started leaking and smelled like sewage. Once brought to management staff they had maintenance come out right away to fix and resolve. We appreciate the sense of urgency. Overall this was a nice quick getaway weekend for us but would not consider this a 5 star resort by far.
6
Sara Rachel
6 déc. 2024
·
A séjourné 7 nuits
The entire family ended up with severe food poisoning requiring doctors visits upon our return from the resort. We didn’t use the tap water for tooth brushing or drinking. The linens had stains and hair on them when we arrived. The “upgraded rooms” are not truly upgraded just fun looking wallpaper added. The mattresses are incredibly old and not comfortable. Our ceiling was leaking water from the light fixtures and maintenance did not come when we called. Instead they decided to wait until morning and woke us up at 7am to do the work they said would be taken care of the night before.
The entire family ended up with severe food poisoning requiring doctors visits upon our return from the resort. We didn’t use the tap water for tooth brushing or drinking. The linens had stains and hair on them when we arrived. The “upgraded rooms” are not truly upgraded just fun looking wallpaper added. The mattresses are incredibly old and not comfortable. Our ceiling was leaking water from the light fixtures and maintenance did not come when we called. Instead they decided to wait until morning and woke us up at 7am to do the work they said would be taken care of the night before.
10
Kimberly
18 juin 2025
·
A séjourné 4 nuits
Super clean and the staff was so friendly! Truly enjoyed our stay here
Super clean and the staff was so friendly! Truly enjoyed our stay here
4
Mohamed Mehdi
13 janv. 2025
·
A séjourné 1 nuit
The AC in the room was not working. I saw cockroach going from the restroom into the wooden door support. Italian restaurant was terrible. I stayed at 3408 and it was too noisy in the morning and afternoon (swimming pool music), so we couldn't really rest.
The AC in the room was not working. I saw cockroach going from the restroom into the wooden door support. Italian restaurant was terrible. I stayed at 3408 and it was too noisy in the morning and afternoon (swimming pool music), so we couldn't really rest.
6
Amanda
23 févr. 2024
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A séjourné 4 nuits
Property was clean and staff was wonderful but the food was very disappointing.
Property was clean and staff was wonderful but the food was very disappointing.
10
Estela
18 juil. 2025
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A séjourné 3 nuits
Hotel is nice and clean. Staff is friendly and welcoming. The beds are super comfortable. Would recommend to stay at this hotel.
Hotel is nice and clean. Staff is friendly and welcoming. The beds are super comfortable. Would recommend to stay at this hotel.
10
Angela
2 mars 2025
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A séjourné 7 nuits
The staff are amazing. They are very friendly, polite and helpful. The floor in our room wasn't overly clean, but everything else was great. All of the restaurants at the resort had amazing food! Our daughter went to Mexico 2 years ago and stayed at a resort but after telling her about our stay at Riu, now she wants to stay at a Riu resort the next time she goes to Mexico!
The staff are amazing. They are very friendly, polite and helpful. The floor in our room wasn't overly clean, but everything else was great. All of the restaurants at the resort had amazing food! Our daughter went to Mexico 2 years ago and stayed at a resort but after telling her about our stay at Riu, now she wants to stay at a Riu resort the next time she goes to Mexico!
4
Sonia
3 nov. 2023
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A séjourné 4 nuits
Rooms are in a bad shape. They need to upgrade. Communication is terrible. They’re mean, they make you feel that you’re stupid. The only good thing about this hotel is the food can’t complain is good..
Rooms are in a bad shape. They need to upgrade. Communication is terrible. They’re mean, they make you feel that you’re stupid. The only good thing about this hotel is the food can’t complain is good..
8
Bita Mohammadzadeh
22 mai 2025
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A séjourné 7 nuits
The property was overall clean, friendly staff and good atmosphere. My only issue was sometimes the adults only pool smelt bad but other than that everything was perfect!
The property was overall clean, friendly staff and good atmosphere. My only issue was sometimes the adults only pool smelt bad but other than that everything was perfect!
2
norma borjas
27 déc. 2023
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A séjourné 1 nuit
Sin variedad en buffet comida insipida cucarachas en la hsbitacion y encargados de la cena navideña sin idea de lo que estabsn haciendo
Sin variedad en buffet comida insipida cucarachas en la hsbitacion y encargados de la cena navideña sin idea de lo que estabsn haciendo
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont simples et parfois datées ; plusieurs font état de bruit dans les couloirs et d'une intimité limitée dans la salle de bain. La configuration des lits peut être deux lits jumeaux rapprochés, la climatisation peut être faible et le Wi-Fi peut être intermittent, bien que certains clients trouvent les espaces spacieux.
Avis de voyageur à ce sujet
8
Jennifer
3 juil. 2024
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A séjourné 5 nuits
We loved having several dining options and being close to the market. However, our ceiling was leaking during our stay.
We loved having several dining options and being close to the market. However, our ceiling was leaking during our stay.
10
giovanni
23 févr. 2025
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A séjourné 7 nuits
Nice hotel but the rooms are extremely basic n need some renovation's
Nice hotel but the rooms are extremely basic n need some renovation's
10
Natalia Renee
7 août 2023
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A séjourné 4 nuits
Nicely kept property overall. Not far from the beach, resort provides a shuttle to the beach but it's less than a 5 minute walk. King bed room was spacious and well stocked. When my fridge wasn't working staff came to fix it quickly. Buffet was decent. Do not expect amazing 5 star food (they are feeding the masses) but it was well cooked with lots of options. Pros: specialty restaurants dont need reservations, access to other Riu resorts which are next door, kids club available for families, daily activities, the beach is nice and well kept. They take away the seaweed, not a lot of vendors bothering you like in cancun. Cons: NO ELEVATORS/ ESCALATORS. If traveling with kids/strollers/older adults please be aware of this. Only stairs. Wifi connection could be stronger, but it works well enough. TV was only in spanish, no way to change language. Overall I had a relaxing and enjoyable stay.
Nicely kept property overall. Not far from the beach, resort provides a shuttle to the beach but it's less than a 5 minute walk. King bed room was spacious and well stocked. When my fridge wasn't working staff came to fix it quickly. Buffet was decent. Do not expect amazing 5 star food (they are feeding the masses) but it was well cooked with lots of options. Pros: specialty restaurants dont need reservations, access to other Riu resorts which are next door, kids club available for families, daily activities, the beach is nice and well kept. They take away the seaweed, not a lot of vendors bothering you like in cancun. Cons: NO ELEVATORS/ ESCALATORS. If traveling with kids/strollers/older adults please be aware of this. Only stairs. Wifi connection could be stronger, but it works well enough. TV was only in spanish, no way to change language. Overall I had a relaxing and enjoyable stay.
6
Mila
3 déc. 2024
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A séjourné 7 nuits
The room was old, small, and outdated. The toilet and shower area have no privacy at all.
The room was old, small, and outdated. The toilet and shower area have no privacy at all.
10
Harish
1 avr. 2024
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A séjourné 6 nuits
Let me start with the CONS first 1. The property is not ON the beach. It is across the street and requires 10-15 min of walking; which is not too bad considering there are other properties that may require that long a walk depending on where you are located. However, there is a shuttle that runs regularly. The walk through full-grown tree-shaded archway is nice. 2. The rooms are not spacious and can be a little tight for a family of 4 (w/small kids). You have to be in the shower or toilet to change for privacy. Don't miss the PROS now 1. RUI knows how to put on a party. Friday night parties are grand. They beat some of the New Year parties I have seen in my life. So if you are here, be prepared to have a blast. You'll see guests from neighboring RUI properties (4-5) at this event. 2. Customer service is exemplary. You tip them and they will take extra care of you. Don't be cheap and tip like you tip in the US. 3. The beach and pools are awesome. Drinks are NOT watered down. Can't prevent guests from holding chairs with towels and not showing up. But they have enough chairs and still can be found and moved around. 4. The buffets are abundant and tables are managed very efficiently. The inhouse restaurants are nice, but can has longer wait times 5. Step out and explore the local food scene (10-15 min walking distance) for a break from the buffet and resort if you are there for a longer time.
Let me start with the CONS first 1. The property is not ON the beach. It is across the street and requires 10-15 min of walking; which is not too bad considering there are other properties that may require that long a walk depending on where you are located. However, there is a shuttle that runs regularly. The walk through full-grown tree-shaded archway is nice. 2. The rooms are not spacious and can be a little tight for a family of 4 (w/small kids). You have to be in the shower or toilet to change for privacy. Don't miss the PROS now 1. RUI knows how to put on a party. Friday night parties are grand. They beat some of the New Year parties I have seen in my life. So if you are here, be prepared to have a blast. You'll see guests from neighboring RUI properties (4-5) at this event. 2. Customer service is exemplary. You tip them and they will take extra care of you. Don't be cheap and tip like you tip in the US. 3. The beach and pools are awesome. Drinks are NOT watered down. Can't prevent guests from holding chairs with towels and not showing up. But they have enough chairs and still can be found and moved around. 4. The buffets are abundant and tables are managed very efficiently. The inhouse restaurants are nice, but can has longer wait times 5. Step out and explore the local food scene (10-15 min walking distance) for a break from the buffet and resort if you are there for a longer time.
8
Lauren
1 avr. 2024
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A séjourné 5 nuits
Traveled with family, 12 year old and 4 year old. The staff is so friendly! There was so much to do for all of us. Food was good. I would say the only thing I didn’t enjoy was the two double beds pushed together to make a King bed. False advertising in my opinion.
Traveled with family, 12 year old and 4 year old. The staff is so friendly! There was so much to do for all of us. Food was good. I would say the only thing I didn’t enjoy was the two double beds pushed together to make a King bed. False advertising in my opinion.
6
Aaron
1 mars 2025
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A séjourné 4 nuits
Very disappointed in no elevators. When we checked in we asked for rooms close to our daughters and they said for an additional fee they would put us close. Didn’t know there weren’t elevators and was placed on the 3rd floor dragging luggage up 3 flights of stairs. The videos of the entertainment were good but didn’t see the fun entertainment on the resort. We spent a great deal of time on the beach and there was many activities down there. Wish there was listed activities for the beach because we missed so much. The food on the resort is fair. Wouldn’t recommend the main Buffett! We did enjoy Bamboo. Not sure Riu is for us.
Very disappointed in no elevators. When we checked in we asked for rooms close to our daughters and they said for an additional fee they would put us close. Didn’t know there weren’t elevators and was placed on the 3rd floor dragging luggage up 3 flights of stairs. The videos of the entertainment were good but didn’t see the fun entertainment on the resort. We spent a great deal of time on the beach and there was many activities down there. Wish there was listed activities for the beach because we missed so much. The food on the resort is fair. Wouldn’t recommend the main Buffett! We did enjoy Bamboo. Not sure Riu is for us.
6
Mairobys
5 sept. 2023
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A séjourné 3 nuits
Booking this hotel was the worst thing we did, a whole problem since we arrived and at the time of check-in they had no rooms available, inconceivable, imagine planning your paid vacation more than a month in advance and arriving at almost 10:00 pm and not having availability because it was overbooked, after a long day of work and then taking a flight, not only did the bad experience go by, but I was accompanying my friend and family who was celebrating their anniversary, and they didn't have the 3 rooms, to give them a solution Suddenly to the matter they proposed us to move to the neighboring hotel of the same chain and they promised us that the next day we could return to the hotel early without any inconvenience and at almost 2:30 pm the room was still not ready, we spoke with a manager who had no name I was not carrying any identification and it did not solve anything either, it was half a day lost from one place to another with tremendous heat and almost at 3 pm they finally gave us the room, and it was hotter inside the room than outside the air did not cool. I consider that the room was one of the most remote possible since we had complained, but thank God we were able to take the tour that we had planned. It should be noted that the buffet food was ok, but the repetitive food, that is, the same thing every day, was not I felt comfortable and I think I would not return to this hotel, more negative things than positive
Booking this hotel was the worst thing we did, a whole problem since we arrived and at the time of check-in they had no rooms available, inconceivable, imagine planning your paid vacation more than a month in advance and arriving at almost 10:00 pm and not having availability because it was overbooked, after a long day of work and then taking a flight, not only did the bad experience go by, but I was accompanying my friend and family who was celebrating their anniversary, and they didn't have the 3 rooms, to give them a solution Suddenly to the matter they proposed us to move to the neighboring hotel of the same chain and they promised us that the next day we could return to the hotel early without any inconvenience and at almost 2:30 pm the room was still not ready, we spoke with a manager who had no name I was not carrying any identification and it did not solve anything either, it was half a day lost from one place to another with tremendous heat and almost at 3 pm they finally gave us the room, and it was hotter inside the room than outside the air did not cool. I consider that the room was one of the most remote possible since we had complained, but thank God we were able to take the tour that we had planned. It should be noted that the buffet food was ok, but the repetitive food, that is, the same thing every day, was not I felt comfortable and I think I would not return to this hotel, more negative things than positive
8
Jessica Kirsten
12 avr. 2025
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A séjourné 5 nuits
Everything was good, service , staff, food amenities, except the flushing arm of the toilet broke off rusted. Not a lot of AC outlets and I think the AC voltage is weak and won’t charge our devices properly. The Shower water flow is weak.
Everything was good, service , staff, food amenities, except the flushing arm of the toilet broke off rusted. Not a lot of AC outlets and I think the AC voltage is weak and won’t charge our devices properly. The Shower water flow is weak.
6
Dean
15 févr. 2025
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A séjourné 2 nuits
I stayed at Riu Tequila for 2 nights. The pools and grounds are excellent!. The staff is exceptional. The hotel is consisted of many 2 level brick/ concrete buildings. Its very noisy at night. I was way in the back in villa 10 but it didn't matter. Mabey get a top floor because being on bottom floor you hear the constant moving of tables and chairs and its amplified through the concrete ceiling above. The halls are like a echo chamber with door slamming and and people talking at all hours. Bring ear plugs. There is a sweet spot between 5am and 7am where it is quiet. I was over the food quality and selection after my 2 night stay.
I stayed at Riu Tequila for 2 nights. The pools and grounds are excellent!. The staff is exceptional. The hotel is consisted of many 2 level brick/ concrete buildings. Its very noisy at night. I was way in the back in villa 10 but it didn't matter. Mabey get a top floor because being on bottom floor you hear the constant moving of tables and chairs and its amplified through the concrete ceiling above. The halls are like a echo chamber with door slamming and and people talking at all hours. Bring ear plugs. There is a sweet spot between 5am and 7am where it is quiet. I was over the food quality and selection after my 2 night stay.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement salué pour sa gentillesse et son dévouement, en particulier l'équipe d'animation. Cependant, des problèmes de surréservation/d'enregistrement, des cas occasionnels de rudesse ou de lenteur dans les réponses, ainsi que quelques inquiétudes concernant la sécurité ou la gestion des allergies sont signalés.
Avis de voyageur à ce sujet
10
Jason G
30 nov. 2025
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A séjourné 7 nuits
Clean room, friendly staff, lots of entertainment, fun place to relax and vacation
Clean room, friendly staff, lots of entertainment, fun place to relax and vacation
2
Kelsey
31 déc. 2023
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A séjourné 3 nuits
I booked the Tequila, got there at 7:30pm and they said they overbooked & had no rooms. They put me in a much less nice hotel, and offered nothing else. I will never be staying at a Riu hotel again.
I booked the Tequila, got there at 7:30pm and they said they overbooked & had no rooms. They put me in a much less nice hotel, and offered nothing else. I will never be staying at a Riu hotel again.
4
jasmin
21 juil. 2024
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A séjourné 3 nuits
I am not picky and typically love the riu. We went with a large group of women and it took a while to be checked in almost 2 hours over the time for some people. There was a a large group that arrived we were given the wrong keys and asked to re wait in line for a long time. We just experienced a lot of rude staff which I am not used to. It’s like we were a bother to be there, even the shuttle guy had a rude moment. Hector from the Asian restaurant was mean even though he wasn’t saying the same thing to other tables. Overall not sure I would go back here, if it wasn’t because we travel often to the other Riu’s I would not have gone back.
I am not picky and typically love the riu. We went with a large group of women and it took a while to be checked in almost 2 hours over the time for some people. There was a a large group that arrived we were given the wrong keys and asked to re wait in line for a long time. We just experienced a lot of rude staff which I am not used to. It’s like we were a bother to be there, even the shuttle guy had a rude moment. Hector from the Asian restaurant was mean even though he wasn’t saying the same thing to other tables. Overall not sure I would go back here, if it wasn’t because we travel often to the other Riu’s I would not have gone back.
6
Stefanie
28 sept. 2025
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A séjourné 7 nuits
All in all the property and amenities were good. We didn’t expect 5 star accommodations so we were satisfied with almost everything. What decided our rating was related to a member of our party having a good allergy. We were very clear there was an allergy to avacado. Imagine our surprise when she was served soup that contained avacado! Another member of our party found it in their bowl and brought it to the server’s attention and asked about it. He conferred with another server and said “oh, that was a mistake” and just carried on. No concern for what reaction she would have, if she needed medical attention, just cleared the plate and carried on. It’s just super irresponsible and dangerous. Especially when we explicitly stated there was an allergy.
All in all the property and amenities were good. We didn’t expect 5 star accommodations so we were satisfied with almost everything. What decided our rating was related to a member of our party having a good allergy. We were very clear there was an allergy to avacado. Imagine our surprise when she was served soup that contained avacado! Another member of our party found it in their bowl and brought it to the server’s attention and asked about it. He conferred with another server and said “oh, that was a mistake” and just carried on. No concern for what reaction she would have, if she needed medical attention, just cleared the plate and carried on. It’s just super irresponsible and dangerous. Especially when we explicitly stated there was an allergy.
6
LUCY
25 sept. 2025
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A séjourné 5 nuits
We were 2 ladies living in your hotel and experienced an intruder come and harass us at our residence the whole night from around 11 PM and eventually despite calling security, we called for the front desk. Nobody came to help us out or check what was happening to us. The man was shouting in and almost breaking down the door and the door has no boat lock has no like a chain that would stop indeed he had broken into the room. We called the front desk. A lady said she’s sending somebody they didn’t come. We kept calling nobody was picking up. It took all of 2 to 3 hours for a random human being walking by our balcony to decide to come and ask the gentleman to go and then he was speaking Spanish. We do not speak Spanish, so we do not know what he was going to do to us. I took the liberty of taking videos. I took our pictures we recorded him. We sent it to the front desk the next day and nothing was done. We even locate him again walking as we went to the beach we were terrified and for the rest of the state we were too terrified Women at your hotel and because you couldn’t go anywhere else we just stayed. I just feel that you guys didn’t care about our safety and the lady at the front desk can have a nice she told us oh we had something more urgent that we were taking care of so I’m sorry nobody showed up what that man had raped us! what would they be talking about this then would’ve called the police at that I’m really so you wanted us to be gravely harmed???
We were 2 ladies living in your hotel and experienced an intruder come and harass us at our residence the whole night from around 11 PM and eventually despite calling security, we called for the front desk. Nobody came to help us out or check what was happening to us. The man was shouting in and almost breaking down the door and the door has no boat lock has no like a chain that would stop indeed he had broken into the room. We called the front desk. A lady said she’s sending somebody they didn’t come. We kept calling nobody was picking up. It took all of 2 to 3 hours for a random human being walking by our balcony to decide to come and ask the gentleman to go and then he was speaking Spanish. We do not speak Spanish, so we do not know what he was going to do to us. I took the liberty of taking videos. I took our pictures we recorded him. We sent it to the front desk the next day and nothing was done. We even locate him again walking as we went to the beach we were terrified and for the rest of the state we were too terrified Women at your hotel and because you couldn’t go anywhere else we just stayed. I just feel that you guys didn’t care about our safety and the lady at the front desk can have a nice she told us oh we had something more urgent that we were taking care of so I’m sorry nobody showed up what that man had raped us! what would they be talking about this then would’ve called the police at that I’m really so you wanted us to be gravely harmed???
8
William David
13 juil. 2025
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A séjourné 5 nuits
The entertainment was great for all ages. Staff were pretty good except at the swim up bar. Went to the bar 3 days in a row and never got service. Had to get out of the pool, go around the front and get drinks. Why have a swim up bar if you have to get out anyway? The food was great and all other servers were great.
The entertainment was great for all ages. Staff were pretty good except at the swim up bar. Went to the bar 3 days in a row and never got service. Had to get out of the pool, go around the front and get drinks. Why have a swim up bar if you have to get out anyway? The food was great and all other servers were great.
6
Donna
24 mars 2025
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A séjourné 7 nuits
Most of the resort staff were fairly friendly, but they only provided assistance when asked—they didn’t offer help proactively. One major disappointment was that, despite calling well in advance and emailing to request a room close to the main areas due to both girls’ challenges ( having autism) with regulation, we were given a room far away. This made it extremely difficult when they became dysregulated, as walking back to the room to calm them down was a struggle. The food was average, but the service from one pool server, Daniel, was exceptional. The entertainment was also excellent, and the pools were great, with plenty of daily activities. However, accessing the beach was inconvenient since it was at the resort across the street. Guests either had to walk or take a cart that ran every 15 minutes, driven by a worker who seemed quite miserable. There was no system in place, so even if you were waiting with kids, others would cut in line, causing longer wait times. If you chose to walk, the cart driver would drive right up behind you without honking and would scowl at you. The resort offered activities and entertainment throughout the day and especially in the evenings, which was a highlight. However, the late-night food options were lacking. When we arrived at 9 PM, the only available food was leftovers from the pool earlier that day, which was disappointing.
Most of the resort staff were fairly friendly, but they only provided assistance when asked—they didn’t offer help proactively. One major disappointment was that, despite calling well in advance and emailing to request a room close to the main areas due to both girls’ challenges ( having autism) with regulation, we were given a room far away. This made it extremely difficult when they became dysregulated, as walking back to the room to calm them down was a struggle. The food was average, but the service from one pool server, Daniel, was exceptional. The entertainment was also excellent, and the pools were great, with plenty of daily activities. However, accessing the beach was inconvenient since it was at the resort across the street. Guests either had to walk or take a cart that ran every 15 minutes, driven by a worker who seemed quite miserable. There was no system in place, so even if you were waiting with kids, others would cut in line, causing longer wait times. If you chose to walk, the cart driver would drive right up behind you without honking and would scowl at you. The resort offered activities and entertainment throughout the day and especially in the evenings, which was a highlight. However, the late-night food options were lacking. When we arrived at 9 PM, the only available food was leftovers from the pool earlier that day, which was disappointing.
10
Angela K
31 mars 2025
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A séjourné 7 nuits
The staff is top notch. Daniel & Saul in entertainment was beyond amazing. Manolo kept service going great at the pools & bars. Daniel, Isella, Jose were so great at the swim up bar. Leo & well all the dining staff throughout resort were fabulous. Security was very helpful with getting taxi’s & advice on local options. The fun activities made the week fun for our teenagers & us moms happy they were happy. Great shows & well organized events. The whole week was amazing & this resort made our first trip to Mexico a sure to return
The staff is top notch. Daniel & Saul in entertainment was beyond amazing. Manolo kept service going great at the pools & bars. Daniel, Isella, Jose were so great at the swim up bar. Leo & well all the dining staff throughout resort were fabulous. Security was very helpful with getting taxi’s & advice on local options. The fun activities made the week fun for our teenagers & us moms happy they were happy. Great shows & well organized events. The whole week was amazing & this resort made our first trip to Mexico a sure to return
10
Joseph
24 janv. 2025
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A séjourné 7 nuits
It was updated nicely since our last time there. Gary at the front desk went above to help with our needs. Looking forward to our next stay there.
It was updated nicely since our last time there. Gary at the front desk went above to help with our needs. Looking forward to our next stay there.
2
irving m estrada
4 août 2025
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A séjourné 5 nuits
Our experience was very frustrating. The room's air conditioning was not working, and despite multiple requests to have it repaired, no action was taken. We also asked to be moved to a different room, but that request was denied. Overall, the service was unhelpful and unprofessional. Would not recommend.
Our experience was very frustrating. The room's air conditioning was not working, and despite multiple requests to have it repaired, no action was taken. We also asked to be moved to a different room, but that request was denied. Overall, the service was unhelpful and unprofessional. Would not recommend.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé dans le quartier sûr et fermé de Playacar, il n'est pas en bord de mer, mais le sable est facilement accessible en 8 à 10 minutes de marche ou en navette. Les boutiques et Fifth Avenue sont facilement accessibles.
Avis de voyageur à ce sujet
8
Kyle
22 janv. 2025
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A séjourné 3 nuits
Nice spot but we thought it was on the beach because one of the photos shows a dining area on the beach.
Nice spot but we thought it was on the beach because one of the photos shows a dining area on the beach.
8
JOHN
28 janv. 2022
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A séjourné 3 nuits
Riu Tequila is not on the beach, but you have a walkway that goes between 2 other Riu hotels to the beach club where you can get food and drinks. Loungers on the beach are plentiful although we didn’t go there much since we were only there for a few days and weather didn’t cooperate much. Pool loungers are reserved early in the day, so if you’re not quick, you can’t be choosy. You don’t need reservations for any of the available dinner restaurants and the meals were all quite good. Alcohol is freely-flowing, with liquor dispensers in the room, plus beer and soft drinks. If you run out, it will be restocked with a phone call. Drinks are the pool bar are quite good and the pool snack bar allows you to get a “lunch” without leaving the pool area. You can also get espresso drinks at the pool bar if that’s what you prefer early on. They have an umbrella in the room in case there is a possibility of rain and that was useful during our stay. This hotel doesn’t have room service, but they do have a 24-hour lounge if you need food or drinks overnight.
Riu Tequila is not on the beach, but you have a walkway that goes between 2 other Riu hotels to the beach club where you can get food and drinks. Loungers on the beach are plentiful although we didn’t go there much since we were only there for a few days and weather didn’t cooperate much. Pool loungers are reserved early in the day, so if you’re not quick, you can’t be choosy. You don’t need reservations for any of the available dinner restaurants and the meals were all quite good. Alcohol is freely-flowing, with liquor dispensers in the room, plus beer and soft drinks. If you run out, it will be restocked with a phone call. Drinks are the pool bar are quite good and the pool snack bar allows you to get a “lunch” without leaving the pool area. You can also get espresso drinks at the pool bar if that’s what you prefer early on. They have an umbrella in the room in case there is a possibility of rain and that was useful during our stay. This hotel doesn’t have room service, but they do have a 24-hour lounge if you need food or drinks overnight.
8
Annette
4 juin 2025
·
A séjourné 12 nuits
Pros: -Beach club was fantastic -Grounds well kept -Food was good -Wildlife was wonderful -Convenient location Cons: -Detail cleaning in the room could have been better. -some room maintenance, our door had been broken and one hinge not attached and not properly repaired for example - the pools were square and uninspiring though well used. There was a free-form pool at Yucatan which was nicer and available to Tequila guests. - the Rui app was poor- stopped using it during visit. Boards in lobby were better - difficult to tell where activities were being held - requests through the app did not get response - evening entertainment was hit and miss - for a resort which catered to so many families, a shaded playground would have been a real plus I have stayed at several 5 star resorts in the Mayan Riviera. Hands down, best beach, shaded areas and availability of beach chairs. Would I return? Definitely. Good value, beautiful setting, good food, nice staff, good value.
Pros: -Beach club was fantastic -Grounds well kept -Food was good -Wildlife was wonderful -Convenient location Cons: -Detail cleaning in the room could have been better. -some room maintenance, our door had been broken and one hinge not attached and not properly repaired for example - the pools were square and uninspiring though well used. There was a free-form pool at Yucatan which was nicer and available to Tequila guests. - the Rui app was poor- stopped using it during visit. Boards in lobby were better - difficult to tell where activities were being held - requests through the app did not get response - evening entertainment was hit and miss - for a resort which catered to so many families, a shaded playground would have been a real plus I have stayed at several 5 star resorts in the Mayan Riviera. Hands down, best beach, shaded areas and availability of beach chairs. Would I return? Definitely. Good value, beautiful setting, good food, nice staff, good value.
10
Kristine
7 sept. 2025
·
A séjourné 4 nuits
Well kept resort with lovely staff. Food options average. Pool and beach access great! Rooms and A/C great! Entertainment for all. Quiet and walkable safe gated Playacar neighborhood. Walkable or short taxi to 5th Ave or local restaurants/shops.
Well kept resort with lovely staff. Food options average. Pool and beach access great! Rooms and A/C great! Entertainment for all. Quiet and walkable safe gated Playacar neighborhood. Walkable or short taxi to 5th Ave or local restaurants/shops.
8
Åsa
28 janv. 2026
·
A séjourné 4 nuits
Jättestor All inclusive-anläggning, välorganiserad och med bra service och många aktiviteter. Fanns en bufférestaurang som var bra med jättestort utbud, samt tre separata restauranger som var helt okej men inget mer. Rummet var rent och rymligt med en generös minibar. För att komma till stranden behövde man gå ca 10 minuter. Vid stranden fanns en bra bufférestaurang och solsängar som ingick. Stranden var jättefin! Man kunde t ex segla med katamaran en timme utan kostnad. Väldigt fint poolområde och bra bar. Överlag en fin anläggning men lite för stor, högljudd och opersonlig.
Jättestor All inclusive-anläggning, välorganiserad och med bra service och många aktiviteter. Fanns en bufférestaurang som var bra med jättestort utbud, samt tre separata restauranger som var helt okej men inget mer. Rummet var rent och rymligt med en generös minibar. För att komma till stranden behövde man gå ca 10 minuter. Vid stranden fanns en bra bufférestaurang och solsängar som ingick. Stranden var jättefin! Man kunde t ex segla med katamaran en timme utan kostnad. Väldigt fint poolområde och bra bar. Överlag en fin anläggning men lite för stor, högljudd och opersonlig.
8
Selina
23 nov. 2025
·
A séjourné 3 nuits
The staff were all very nice. There’s was plenty of options at the Buffet and the food was really good. Hotel is small but perfect. I also loved that you can walk right across the street to Riu Yucatán (maybe 5 minute walk) and go to the beach and use pool and restaurants there too.
The staff were all very nice. There’s was plenty of options at the Buffet and the food was really good. Hotel is small but perfect. I also loved that you can walk right across the street to Riu Yucatán (maybe 5 minute walk) and go to the beach and use pool and restaurants there too.
8
Francis Indira Murillo
6 sept. 2024
·
A séjourné 6 nuits
Ubicada en un lugar muy tranquilo
Ubicada en un lugar muy tranquilo
10
Andrew Joseph
26 mars 2025
·
A séjourné 5 nuits
First time visiting Mexico and wasn’t sure what to expect given that I’d never done something all-inclusive like this before (traveled abroad many times elsewhere) - Had an absolute blast with 3 friends of mine (26-27yrs old). Beach is a 5 min walk from Riu Requila and The resort was in a huge gated area along with the other resorts which makes you feel safe. We reserved transportation to and from the airport through Cancun Shuttle and had zero issues. Facilities and rooms were clean, food was good, staff was excellent all around and did everything to ensure we had a great time. We stayed in our bubble of resorts the entire time, but there’s plenty to do if you want to do a tour of some kind off-site. Very balanced mix of young, middle aged and older travelers. We went during peak spring break time and I was concerned the place would be littered with college kids - not the case. Whether you like to drink & socialize @ the pool all day long with people you don’t know (guilty as charged), relax in quiet, or go explore, this was a great place to be for a week.
First time visiting Mexico and wasn’t sure what to expect given that I’d never done something all-inclusive like this before (traveled abroad many times elsewhere) - Had an absolute blast with 3 friends of mine (26-27yrs old). Beach is a 5 min walk from Riu Requila and The resort was in a huge gated area along with the other resorts which makes you feel safe. We reserved transportation to and from the airport through Cancun Shuttle and had zero issues. Facilities and rooms were clean, food was good, staff was excellent all around and did everything to ensure we had a great time. We stayed in our bubble of resorts the entire time, but there’s plenty to do if you want to do a tour of some kind off-site. Very balanced mix of young, middle aged and older travelers. We went during peak spring break time and I was concerned the place would be littered with college kids - not the case. Whether you like to drink & socialize @ the pool all day long with people you don’t know (guilty as charged), relax in quiet, or go explore, this was a great place to be for a week.
6
Ingrid
7 août 2025
·
A séjourné 4 nuits
Great location though not directly on the beach (but transport is provided to the hotels beaches and beach club-on the other side of the road). Food is good, staff is wonderful; however if you have some mobility restrictions, beware that tbis hotel doesnt provide any support to move from your room (sometimes rather far away) to lobby, restaurants, etc.
Great location though not directly on the beach (but transport is provided to the hotels beaches and beach club-on the other side of the road). Food is good, staff is wonderful; however if you have some mobility restrictions, beware that tbis hotel doesnt provide any support to move from your room (sometimes rather far away) to lobby, restaurants, etc.
10
Courtney
1 janv. 2025
·
A séjourné 7 nuits
Amazing property and lots of activities both in property and off. Staff is extremely accommodating for needs and assistance- from calling a cab to helping you get in contact with excursion folks for all your activity needs! Several onsite restaurants for different food wants- all inclusive so drinks and restaurants are free (obviously)! Lots of pools - even a swim up bar for the adults! We don’t have kids but if you do, this is a great spot for families! Short 10 min walk to the beach through a private walkway on the RIU property - but they also have a shuttle that comes every 5-10 min if you need a lift! They also have a restaurant/pools at the beach that’s included!
Amazing property and lots of activities both in property and off. Staff is extremely accommodating for needs and assistance- from calling a cab to helping you get in contact with excursion folks for all your activity needs! Several onsite restaurants for different food wants- all inclusive so drinks and restaurants are free (obviously)! Lots of pools - even a swim up bar for the adults! We don’t have kids but if you do, this is a great spot for families! Short 10 min walk to the beach through a private walkway on the RIU property - but they also have a shuttle that comes every 5-10 min if you need a lift! They also have a restaurant/pools at the beach that’s included!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les buffets offrent de nombreuses options, mais peuvent devenir répétitifs ; les restaurants de spécialités et la qualité globale de la nourriture reçoivent des avis mitigés. Les boissons sont largement disponibles, mais souvent décrites comme simples, et les options de nuit et la gestion des allergies font parfois l'objet de plaintes.
Avis de voyageur à ce sujet
6
Sandy
18 févr. 2025
·
A séjourné 4 nuits
This property was very nice, clean, pools were nice and beach was not far at all. My only complaint would be the food and drinks. Buffet was ok, specialty restaurants were not good at all with very limited selection. All bottom shelf wine & liquor.
This property was very nice, clean, pools were nice and beach was not far at all. My only complaint would be the food and drinks. Buffet was ok, specialty restaurants were not good at all with very limited selection. All bottom shelf wine & liquor.
10
Kristine
7 sept. 2025
·
A séjourné 4 nuits
Well kept resort with lovely staff. Food options average. Pool and beach access great! Rooms and A/C great! Entertainment for all. Quiet and walkable safe gated Playacar neighborhood. Walkable or short taxi to 5th Ave or local restaurants/shops.
Well kept resort with lovely staff. Food options average. Pool and beach access great! Rooms and A/C great! Entertainment for all. Quiet and walkable safe gated Playacar neighborhood. Walkable or short taxi to 5th Ave or local restaurants/shops.
8
James
23 déc. 2022
·
A séjourné 19 348 nuits
We enjoyed our stay at Riu Tequila. We liked that you did not have to make reservations for dinner at the al-cart restaurants. The buffet had lots of food options. Plenty of chairs by the pool if you get there before 10 am. It is a little harder to find them together if you have more than 2 people traveling in your group after that time. The pool area does not have staff walking around taking drink orders, so you will need to use the swim up bar or walk to the bar if you would like a refill on your beverage while at the pool area. The beach access was a nice walk down a covered pathway or you could choose to ride the shuttle, that runs about every 10/15 mins. You are able to dine while at the beach. The buffet has a nice selection. The only down side to the beach area is there is no bar for mixed drinks. They do have beer on tap, water, coffee and pop in the buffet area at the beach, but if you are wanting that mixed drink I would suggest to bring one with you from the lobby bar. Our room was in unit 6 and for the most part quite and easy walking distance from the restaurants and pools. One down side is you can hear your neighbors through the wall/shower ventilation system if they are loud or they just like to sing in the shower:) The room is spacious and offers, coffee, water, beer, hard liquor, club soda, ice bucket and pop in the mini bar area of your room. The shower does have shampoo and soap available but no lotion or conditioner in case you forgot yours.
We enjoyed our stay at Riu Tequila. We liked that you did not have to make reservations for dinner at the al-cart restaurants. The buffet had lots of food options. Plenty of chairs by the pool if you get there before 10 am. It is a little harder to find them together if you have more than 2 people traveling in your group after that time. The pool area does not have staff walking around taking drink orders, so you will need to use the swim up bar or walk to the bar if you would like a refill on your beverage while at the pool area. The beach access was a nice walk down a covered pathway or you could choose to ride the shuttle, that runs about every 10/15 mins. You are able to dine while at the beach. The buffet has a nice selection. The only down side to the beach area is there is no bar for mixed drinks. They do have beer on tap, water, coffee and pop in the buffet area at the beach, but if you are wanting that mixed drink I would suggest to bring one with you from the lobby bar. Our room was in unit 6 and for the most part quite and easy walking distance from the restaurants and pools. One down side is you can hear your neighbors through the wall/shower ventilation system if they are loud or they just like to sing in the shower:) The room is spacious and offers, coffee, water, beer, hard liquor, club soda, ice bucket and pop in the mini bar area of your room. The shower does have shampoo and soap available but no lotion or conditioner in case you forgot yours.
6
Stefanie
28 sept. 2025
·
A séjourné 7 nuits
All in all the property and amenities were good. We didn’t expect 5 star accommodations so we were satisfied with almost everything. What decided our rating was related to a member of our party having a good allergy. We were very clear there was an allergy to avacado. Imagine our surprise when she was served soup that contained avacado! Another member of our party found it in their bowl and brought it to the server’s attention and asked about it. He conferred with another server and said “oh, that was a mistake” and just carried on. No concern for what reaction she would have, if she needed medical attention, just cleared the plate and carried on. It’s just super irresponsible and dangerous. Especially when we explicitly stated there was an allergy.
All in all the property and amenities were good. We didn’t expect 5 star accommodations so we were satisfied with almost everything. What decided our rating was related to a member of our party having a good allergy. We were very clear there was an allergy to avacado. Imagine our surprise when she was served soup that contained avacado! Another member of our party found it in their bowl and brought it to the server’s attention and asked about it. He conferred with another server and said “oh, that was a mistake” and just carried on. No concern for what reaction she would have, if she needed medical attention, just cleared the plate and carried on. It’s just super irresponsible and dangerous. Especially when we explicitly stated there was an allergy.
8
Åsa
28 janv. 2026
·
A séjourné 4 nuits
Jättestor All inclusive-anläggning, välorganiserad och med bra service och många aktiviteter. Fanns en bufférestaurang som var bra med jättestort utbud, samt tre separata restauranger som var helt okej men inget mer. Rummet var rent och rymligt med en generös minibar. För att komma till stranden behövde man gå ca 10 minuter. Vid stranden fanns en bra bufférestaurang och solsängar som ingick. Stranden var jättefin! Man kunde t ex segla med katamaran en timme utan kostnad. Väldigt fint poolområde och bra bar. Överlag en fin anläggning men lite för stor, högljudd och opersonlig.
Jättestor All inclusive-anläggning, välorganiserad och med bra service och många aktiviteter. Fanns en bufférestaurang som var bra med jättestort utbud, samt tre separata restauranger som var helt okej men inget mer. Rummet var rent och rymligt med en generös minibar. För att komma till stranden behövde man gå ca 10 minuter. Vid stranden fanns en bra bufférestaurang och solsängar som ingick. Stranden var jättefin! Man kunde t ex segla med katamaran en timme utan kostnad. Väldigt fint poolområde och bra bar. Överlag en fin anläggning men lite för stor, högljudd och opersonlig.
6
blake
16 sept. 2025
·
A séjourné 7 nuits
Food was not good at all but the service and the drinks were amazing so it really depends what’s your going for
Food was not good at all but the service and the drinks were amazing so it really depends what’s your going for
6
Stephen Paul
23 mai 2025
·
A séjourné 6 nuits
The staff is amazing and the restaurants are ok, but the buffet is bland and same day to day. Housekeeping and bar staff were great! The pool water is so hot no matter what pool. Been staying in RIUs for many years all over the world and this was absolutely disappointing. Very rude, rowdy and disrespectful guest. I felt bad for the staff. FYI if u ask for double beds, you get twins pushed together and Kings are at the end of the resort no elevator. Beach is also located at another Riu property as well. Only thing that saved this trip was the wonderful staff, but I will not be recommending or returning to this hotel.
The staff is amazing and the restaurants are ok, but the buffet is bland and same day to day. Housekeeping and bar staff were great! The pool water is so hot no matter what pool. Been staying in RIUs for many years all over the world and this was absolutely disappointing. Very rude, rowdy and disrespectful guest. I felt bad for the staff. FYI if u ask for double beds, you get twins pushed together and Kings are at the end of the resort no elevator. Beach is also located at another Riu property as well. Only thing that saved this trip was the wonderful staff, but I will not be recommending or returning to this hotel.
4
Steven
10 janv. 2024
·
A séjourné 8 nuits
This property has a lot of potential, but it ruins them with BAD FLAWS. First - the food is TERRIBLE. The buffets are so bad - same desserts every time - and they are tasteless and gummy. How does a Mexican ruin FLAN? Seriously? Also, I LOVE salmon - and they cheap out, giving it to us once every three days. The eggs are either undercooked or overcooked. The hamburgers are truly putried. What is that - meat? The pool is COLD - NOT HEATED!!! It's FREEZING. We had to go into the ocean to warm up - believe it or not. We are NOT close to the beach. You have to take a shuttle - and they have ONE SHUTTLE. RIDICULOUS!! People are fighting for position because this one guy drives one golf cart back and forth AND HE TAKES OFF for TWO HOURS in the MIDDLE OF THE DAY!!! Unbelievable. It's in the best area - but it's just dreadful. I'd never stay again and would NEVER recommend this place. Oh - and when Francisco was told about how we felt, he offered us to stay in another RIU hotel - for MORE MONEY. Are you kidding me? Really? THAT is an offer to an UNHAPPY CUSTOMER? Shame on you, Riu!
This property has a lot of potential, but it ruins them with BAD FLAWS. First - the food is TERRIBLE. The buffets are so bad - same desserts every time - and they are tasteless and gummy. How does a Mexican ruin FLAN? Seriously? Also, I LOVE salmon - and they cheap out, giving it to us once every three days. The eggs are either undercooked or overcooked. The hamburgers are truly putried. What is that - meat? The pool is COLD - NOT HEATED!!! It's FREEZING. We had to go into the ocean to warm up - believe it or not. We are NOT close to the beach. You have to take a shuttle - and they have ONE SHUTTLE. RIDICULOUS!! People are fighting for position because this one guy drives one golf cart back and forth AND HE TAKES OFF for TWO HOURS in the MIDDLE OF THE DAY!!! Unbelievable. It's in the best area - but it's just dreadful. I'd never stay again and would NEVER recommend this place. Oh - and when Francisco was told about how we felt, he offered us to stay in another RIU hotel - for MORE MONEY. Are you kidding me? Really? THAT is an offer to an UNHAPPY CUSTOMER? Shame on you, Riu!
8
Mona
28 janv. 2026
·
A séjourné 4 nuits
Bra service. Bra bar. Goda drinkar. Bra pool. Bra rum. Välfylld minibar och vanligt vatten. Bra aktiviteter. Bra huvudrestaurang/buffe. Men högljutt i lokalen. Övriga restauranger OK. Lite dumt att det var en bit att promenera till stranden men det fanns transport. Mycket fin strand där stolar ingick. Ett plus var att det fanns en bra bufferestaurang vid stranden som ingick. Aktiviteter vid stranden som ingick. Provade katamaran.
Bra service. Bra bar. Goda drinkar. Bra pool. Bra rum. Välfylld minibar och vanligt vatten. Bra aktiviteter. Bra huvudrestaurang/buffe. Men högljutt i lokalen. Övriga restauranger OK. Lite dumt att det var en bit att promenera till stranden men det fanns transport. Mycket fin strand där stolar ingick. Ett plus var att det fanns en bra bufferestaurang vid stranden som ingick. Aktiviteter vid stranden som ingick. Provade katamaran.
10
Mary
21 févr. 2025
·
A séjourné 4 nuits
Great buffet spread & food choices. Fun entertainment team. Love the neon party! Pleasant surroundings. Clean. Great beach, easily walkable from resort.
Great buffet spread & food choices. Fun entertainment team. Love the neon party! Pleasant surroundings. Clean. Great beach, easily walkable from resort.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
valerie
11 mai 2026
·
A séjourné 4 nuits
Les repas etaient délicieux autant buffet que resto a la carte ! Beaucoup activités partout sur le site Personnels tous tres gentils Site grand mais bien pensé
Les repas etaient délicieux autant buffet que resto a la carte ! Beaucoup activités partout sur le site Personnels tous tres gentils Site grand mais bien pensé
10
Mélanie
9 mars 2026
·
A séjourné 7 nuits
Tout était parfait pour de belles vacances en famille
Tout était parfait pour de belles vacances en famille
8
Guillaume
8 mars 2026
·
A séjourné 7 nuits
Excellent service et bonne nourriture. Il manque un peu de diversité dans la programmation des activités.
Excellent service et bonne nourriture. Il manque un peu de diversité dans la programmation des activités.
10
Fatima
29 janv. 2026
·
A séjourné 7 nuits
Oui
Oui
10
Olfa Ben
23 déc. 2025
·
A séjourné 7 nuits
tout était parfait
tout était parfait
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:30
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-18: NO DATA
- 2026-09-19: 371.58491260375973USD
- 2026-09-20: 383.425468875122USD
- 2026-09-21: 370.78700860290525USD
- 2026-09-22: 373.40460454406735USD
- 2026-09-23: 369.39024747009273USD
- 2026-09-24: 365.1754773132324USD
- 2026-09-25: 372.4031346588134USD
- 2026-09-26: 369.39024747009273USD
- 2026-09-27: 369.38134956359863USD
- 2026-09-28: 370.4013509155273USD
- 2026-09-29: 369.08060733032227USD
- 2026-09-30: 370.4013509155273USD
- 2026-10-01: 373.40460454406735USD
- 2026-10-02: 364.28284914245603USD
- 2026-10-03: NO DATA
- 2026-10-04: 359.38942094421384USD
- 2026-10-05: 358.38833640136716USD
- 2026-10-06: 359.38942094421384USD
- 2026-10-07: 368.39918182983394USD
- 2026-10-08: 359.38942094421384USD
- 2026-10-09: 359.38942094421384USD
- 2026-10-10: 359.38942094421384USD
- 2026-10-11: 357.3872518585205USD
- 2026-10-12: 359.38942094421384USD
- 2026-10-13: 359.38942094421384USD
- 2026-10-14: 168.7413USD
- 2026-10-15: 359.38942094421384USD
- 2026-10-16: 359.38942094421384USD
- 2026-10-17: 359.38942094421384USD
- 2026-10-18: 360.3905054870605USD
- 2026-10-19: 359.38942094421384USD
- 2026-10-20: 551.5976882019042USD
- 2026-10-21: NO DATA
- 2026-10-22: 538.5835891448975USD
- 2026-10-23: 537.5825046020508USD
- 2026-10-24: 358.38833640136716USD
- 2026-10-25: NO DATA
- 2026-10-26: 390.4230417724609USD
- 2026-10-27: 421.446678729248USD
- 2026-10-28: 421.446678729248USD
- 2026-10-29: 432.46859257202146USD
- 2026-10-30: 432.46859257202146USD
- 2026-10-31: 689.747355114746USD
- 2026-11-01: 725.7864687194824USD
- 2026-11-02: 742.804870916748USD
- 2026-11-03: 742.804870916748USD
- 2026-11-04: 725.7864687194824USD
- 2026-11-05: 725.7864687194824USD
- 2026-11-06: 751.5255899658202USD
- 2026-11-07: 725.7864687194824USD
- 2026-11-08: 725.7864687194824USD
- 2026-11-09: 725.7864687194824USD
- 2026-11-10: NO DATA
- 2026-11-11: 725.7864687194824USD
- 2026-11-12: 725.7864687194824USD
- 2026-11-13: NO DATA
- 2026-11-14: 720.781010974121USD
- 2026-11-15: 717.7777223144531USD
- 2026-11-16: 726.7774993286132USD
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Cet hébergement n’accepte pas les changements de nom sur les réservations. Le nom indiqué sur la réservation doit correspondre au nom du client qui s’enregistre et séjourne dans l’hébergement ; une pièce d’identité avec photo est requise
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- L'âge minimum pour l'enregistrement dans cet hébergement pendant les vacances de printemps est de 21 ans
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement se réserve le droit de procéder à une pré-autorisation sur votre carte de paiement avant votre arrivée.
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par Covid-19 Health Protocol (RIU).
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- En raison des réglementations gouvernementales mexicaines, les complexes Riu Hotels and Resorts n'effectueront plus le change des dollars américains en pesos mexicains dans leurs établissements situés au Mexique.
- Pour les parties de golf, les massages et les soins spa, les réservations doivent être effectuées en contactant cet hébergement avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- Une voiture n'est pas nécessaire pour accéder à l'hébergement et se déplacer pendant le séjour.
Équipements populaires
Restaurant
Piscine
Chambres non-fumeurs
Organisation d'excursions
Courts de tennis
Ménage
Général
Restaurant
Chambres non-fumeurs
Sauna
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Club pour enfants
Bar de la piscine
Beach Sun Loungers
Snack Bar/Deli
Services
Organisation d'excursions
Ménage
Service de change
Coffre-fort
Distributeur automatique de billets
Zone fumeurs
Laverie
24-Hour Front Desk
Activités
Piscine
Courts de tennis
Jardin
Plage (à proximité)
Billard
Aire de jeux
Piscine pour enfants
Piscine extérieure
Musique live
Evening Entertainment
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Connexion Internet
Wi-fi gratuit