Viva Azteca by Wyndham, A Trademark All Inclusive Resort
347 $US
/nuit
Moyenne pour septembre
Prix pour Viva Azteca by Wyndham, A Trademark All Inclusive Resort
Sélectionnez les dates pour voir les prix et les disponibilités
347 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Viva Azteca by Wyndham, A Trademark All Inclusive Resort, les prix par nuit s'élèvent en moyenne à 321 $US pendant le mois le moins cher (août) et à 549 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 526 $US |
| février | 549 $US |
| mars | 524 $US |
| avril | 409 $US |
| mai | 397 $US |
| juin | 366 $US |
| juillet | 345 $US |
| août | 321 $US |
| septembre | 347 $US |
| octobre | 345 $US |
| novembre | 381 $US |
| décembre | 439 $US |
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sept. · 347 $US
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Le plus cher : février (env. 549 $US)
Le moins cher : août (env. 321 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. Profitez des nombreuses infrastructures de loisirs offertes par l'hébergeme...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. Profitez des nombreuses infrastructures de loisirs offertes par l'hébergement et qui comprennent notamment une piscine extérieure, un sauna et un centre de fitness. Parmi les services et équipements offerts par cet hébergement vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d'enfants (en supplément).
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Si vous devez organiser une réunion à Playa del Carmen, faites confiance à cet hébergement qui dispose d'espaces événements mesurant 607 mètres carrés et comprenant un espace de conférence et une salle de réunion. En échange d'un supplément, vous pouvez profiter des services d'une navette vers et depuis l'aéroport. De plus un parking gratuit se trouve dans l'enceinte de l'hébergement.
Repas
Réveillez vos papilles à El Nopal, l'un des 4 restaurants de cet hébergement. La journée a été harassante ? L'hébergement abrite un bar / salon et un bar en bord de piscine, idéal pour se détendre autour d'un verre de vin ou d'un cocktail rafraîchissant.
Chambres
Avec une décoration personnalisée, les 339 chambres de l'hébergement vous invitent à la détente et comprennent une machine à espresso et une TV connectée. Les chambres sont dotées d'un balcon ou patio aménagé. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux.
Emplacement
En choisissant Viva Azteca by Wyndham, A Trademark Resort à Playa del Carmen (Playacar), vous serez à quelques pas du site Club de golf Playacar et à 4 min en voiture du site Rue commerçante Quinta Avenida. Cet hébergement tout inclus se trouve à 3,4 km de Mamitas Beach Club et à 7,9 km de Parc à thème Xplor.
À proximité
Ruines Mayas de Playacar(0.3 miles)
Plage de Playacar(0.5 miles)
Piste Cyclable sur Paseo Xaman-Ha(0.5 miles)
Volière de Xaman Ha(0.6 miles)
Plaza Paraiso(1 miles)
Centre commercial Paseo del Carmen(1 miles)
Rue commerçante Quinta Avenida(1.1 miles)
Terminal maritime Playa del Carmen(1.1 miles)
Parc des Fondateurs(1.2 miles)
Portail Maya(1.2 miles)
Plage principale de Playa del Carmen(1.3 miles)
Chabad Playa del Carmen(1.4 miles)
Marché Playa del Carmen(1.4 miles)
Musée des merveilles 3D(1.5 miles)
Musée Frida Kahlo(1.5 miles)
Aéroport international Cozumel (CZM)(20.3 miles)
Aéroport international de Cancún (CUN)(36.5 miles)
Parking
Restaurant
Piscine
Chambres non-fumeurs
Baby-sitting/Services pour enfants
Organisation d'excursions
Emplacement
Avenida Paseo Xaman-Ha 8 Lote Hotelero 1, Zone hôtelière de Playacar, Playa del Carmen, Solidaridad, Quintana Roo, Mexique
Ruines Mayas de Playacar (0.3 miles)
Plage de Playacar (0.5 miles)
Piste Cyclable sur Paseo Xaman-Ha (0.5 miles)
Volière de Xaman Ha (0.6 miles)
Plaza Paraiso (1 miles)
Centre commercial Paseo del Carmen (1 miles)
Options de chambre
6
Chambre Supérieure, 2 grands lits, non-fumeurs (Ocean)
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
460 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salle de bain privée
8
Chambre Supérieure, 1 très grand lit, non-fumeurs (Pool)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
373 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salle de bain privée
6
Chambre Supérieure, 2 grands lits, non-fumeurs (Garden)
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
373 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salle de bain privée
6
Chambre Supérieure, 1 très grand lit, non-fumeurs
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
373 ft²
BalconBalcon ou patioClimatisationWi-Fi (gratuit)Salle de bain privée
7
Chambre Supérieure, 2 grands lits, non-fumeurs (Pool)
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
373 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salle de bain privée
6
Chambre, 1 grand lit, accessible aux personnes à mobilité réduite, non-fumeurs (Garden View)
Détails de la chambre
1 Grand Lit Double
Couchages 3
373 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salle de bain privée
Avis des voyageurs sur Viva Azteca by Wyndham, A Trademark All Inclusive Resort
8.2
Très bien
Basé sur 1 005 avis vérifiés
Qui séjourne ici ?
Affaires
0%
Couples
43%
Familles
39%
Groupes
14%
Solo
1%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
D'après de nombreux avis sur le Viva Azteca by Wyndham, A Trademark All Inclusive Resort, les clients louent systématiquement le personnel accueillant, le site propre et le cadre paisible sur la magnifique plage de Playacar, tandis que les commentaires sur la qualité de la nourriture, les réservations et les équipements sont plus mitigés.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
D'après de nombreux avis sur le Viva Azteca by Wyndham, A Trademark All Inclusive Resort, les clients louent systématiquement le personnel accueillant, le site propre et le cadre paisible sur la magnifique plage de Playacar, tandis que les commentaires sur la qualité de la nourriture, les réservations et les équipements sont plus mitigés.
Les voyageurs apprécient la disposition compacte et adaptée aux familles, les animations quotidiennes et les spectacles, ainsi que la possibilité d'utiliser le Viva Maya voisin pour des options supplémentaires. Les principaux inconvénients incluent une qualité de buffet parfois incohérente et des plats tièdes, un nombre limité de réservations pour les restaurants de spécialités, et l'absence de climatisation dans le buffet et autres espaces communs. Les chambres sont simples et peuvent paraître désuètes ou humides, avec parfois du bruit provenant des animations du soir ; plusieurs avis mentionnent également l'application stricte des règles et la priorité accordée aux clients VIP. Attendez-vous à un séjour propre et calme avec une belle plage, mais une restauration modeste et moins de commodités.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Petit complexe facile à explorer, avec une belle plage, des animations quotidiennes et des spectacles, un club pour enfants apprécié, et un accès aux équipements supplémentaires du Viva Maya. Les compromis incluent une seule piscine, pas d'ascenseurs, une fermeture de la piscine tôt, et un manque de service de boissons à la piscine/plage ; des zones réservées aux VIP et une politique stricte concernant les serviettes sont également signalées.
Avis de voyageur à ce sujet
10
Sarah
1 août 2024
·
A séjourné 4 nuits
Loved our time here! The beach, pool, restaurants, and bars are all fantastic. Unlike most other resorts, this one offers free catamaran sailing from the beach which we loved! The paddle court on the roof and nightly entertainment were also highlights. The only aspect we didn’t like was the lack of help from front desk staff. It’s expected to leave tips for housekeeping, restaurant servers, bartenders, etc but it’s difficult to get small bills from the ATM or money exchange. The front desk at most resorts helps guests by breaking larger bills but they won’t do that here. We tried to purchase something in the gift shop, but the person running the gift shop also didn’t have change. Every other staff member we encountered was fantastic; we were disappointed only in the lack of help we got from the front desk. They also don’t answer questions. They will tell you to download their app and look there, but the app doesn’t always have enough details.
Loved our time here! The beach, pool, restaurants, and bars are all fantastic. Unlike most other resorts, this one offers free catamaran sailing from the beach which we loved! The paddle court on the roof and nightly entertainment were also highlights. The only aspect we didn’t like was the lack of help from front desk staff. It’s expected to leave tips for housekeeping, restaurant servers, bartenders, etc but it’s difficult to get small bills from the ATM or money exchange. The front desk at most resorts helps guests by breaking larger bills but they won’t do that here. We tried to purchase something in the gift shop, but the person running the gift shop also didn’t have change. Every other staff member we encountered was fantastic; we were disappointed only in the lack of help we got from the front desk. They also don’t answer questions. They will tell you to download their app and look there, but the app doesn’t always have enough details.
10
reeza
19 avr. 2025
·
A séjourné 5 nuits
Wow, everything at this hotel was great, especially the staff and service, restaurant food and service was excellent, property was clean and spotless. I would recommend to anyone to stay here at this all-inclusive hotel, it's less than 1 hr. from Cancun Airport, lots of activities. My family really enjoyed it- very safe, only recommendation to Viva Azteca please time limit people in the hot tub if it's busy.
Wow, everything at this hotel was great, especially the staff and service, restaurant food and service was excellent, property was clean and spotless. I would recommend to anyone to stay here at this all-inclusive hotel, it's less than 1 hr. from Cancun Airport, lots of activities. My family really enjoyed it- very safe, only recommendation to Viva Azteca please time limit people in the hot tub if it's busy.
10
Sergio
12 juin 2025
·
A séjourné 5 nuits
Great resort, a lot of activities for kids and adults. Would recommend 100% The staff at the kids club were amazing and treated our boys like family. Great place to stay
Great resort, a lot of activities for kids and adults. Would recommend 100% The staff at the kids club were amazing and treated our boys like family. Great place to stay
8
Brandon
14 févr. 2023
·
A séjourné 5 nuits
While the Azteca resort is nice, the best part is access to the Maya 500 meters up the beach. The swim-up bar, the trapeze, and the nightly shows at the Maya were the highlights of the trip. The only negative I have is about the a la carte dinner reservations. You may only reserve 2 dinners per stay, and availability was very limited. I wasn't able to go to the restaurant I wanted, and our group of 7 was only able to dine together twice
While the Azteca resort is nice, the best part is access to the Maya 500 meters up the beach. The swim-up bar, the trapeze, and the nightly shows at the Maya were the highlights of the trip. The only negative I have is about the a la carte dinner reservations. You may only reserve 2 dinners per stay, and availability was very limited. I wasn't able to go to the restaurant I wanted, and our group of 7 was only able to dine together twice
10
GASPAR J
17 juil. 2024
·
A séjourné 7 nuits
The staff that received us on arrival were rude and not helpful at all. The staff member basically asked us to take a picture of the map on the counter and to fend for ourselves. Pool time closure is too early especially when kids want to splash in the pool later than 8pm.
The staff that received us on arrival were rude and not helpful at all. The staff member basically asked us to take a picture of the map on the counter and to fend for ourselves. Pool time closure is too early especially when kids want to splash in the pool later than 8pm.
8
Alexa
19 janv. 2024
·
A séjourné 7 nuits
Amazing vacation for a great price! The staff are extremely friendly. Gorgeous beach and lovely pool. The pool stays fairly quiet during the day but various activities planned if you want. The food at the buffet was good, the a la carte restaurants weren’t amazing. We found our dining experience better at the Maya hotel. The rooms had good AC. Nothing special but clean and comfy The staff work very hard with the shows and were always very entertaining and involved themself in the dancing/disco afterwards. Perfect walking distance to lots of shops and 5th avenue You feel extremely safe in the complex and there was even bikes provided to tour around Truly the best beach we have been too
Amazing vacation for a great price! The staff are extremely friendly. Gorgeous beach and lovely pool. The pool stays fairly quiet during the day but various activities planned if you want. The food at the buffet was good, the a la carte restaurants weren’t amazing. We found our dining experience better at the Maya hotel. The rooms had good AC. Nothing special but clean and comfy The staff work very hard with the shows and were always very entertaining and involved themself in the dancing/disco afterwards. Perfect walking distance to lots of shops and 5th avenue You feel extremely safe in the complex and there was even bikes provided to tour around Truly the best beach we have been too
8
Juan
22 juil. 2023
·
A séjourné 4 nuits
Overall it was a good stay, didn’t like that there is no waitresses or waiters walking around. If you need a drink from the beach you have to walk all the way back to the one bar by the pool area.
Overall it was a good stay, didn’t like that there is no waitresses or waiters walking around. If you need a drink from the beach you have to walk all the way back to the one bar by the pool area.
6
Abhishek
31 déc. 2024
·
A séjourné 6 nuits
Pros: Small resort. Easy walk from rooms to pool and beach.great for families with young kids. Staff do a good job of cleaning rooms etc. Good specialty restaurant xulha and the italian one. No reservations required for these. Quieter than other resorts by the pool Cons: Dated rooms and facility. Sucks for vegetarians. Unclear signage and cross contamination with things placed right next to each other. No beach bar or service No.pool side service. Entertainment staff lack enthusiasm to.involve people in activities. Resort is in playacar hotel zone. Quick taxi ride to downtown which has a great walkable street with tons of vibrant restaurants, bars, clubs.
Pros: Small resort. Easy walk from rooms to pool and beach.great for families with young kids. Staff do a good job of cleaning rooms etc. Good specialty restaurant xulha and the italian one. No reservations required for these. Quieter than other resorts by the pool Cons: Dated rooms and facility. Sucks for vegetarians. Unclear signage and cross contamination with things placed right next to each other. No beach bar or service No.pool side service. Entertainment staff lack enthusiasm to.involve people in activities. Resort is in playacar hotel zone. Quick taxi ride to downtown which has a great walkable street with tons of vibrant restaurants, bars, clubs.
8
Barbara
22 févr. 2025
·
A séjourné 5 nuits
Beach- rocky beach due to issues with beach being corroded No bar service on the beach- no bar next to beach No playground for kids- we travel with family and small kids Food was good Mexican restaurant- they forgot to notify us about reservations Otherwise , staff was great
Beach- rocky beach due to issues with beach being corroded No bar service on the beach- no bar next to beach No playground for kids- we travel with family and small kids Food was good Mexican restaurant- they forgot to notify us about reservations Otherwise , staff was great
10
Przemyslaw
1 janv. 2025
·
A séjourné 6 nuits
Smaller resort than what we're used but we liked it very much. It is located in a closed off area of Playa del Carmen making it less accessible and safer. They offered an all day long Kids Club which was a big plus for both parents and kids who had various fun and entertaining activities. Recommended.
Smaller resort than what we're used but we liked it very much. It is located in a closed off area of Playa del Carmen making it less accessible and safer. They offered an all day long Kids Club which was a big plus for both parents and kids who had various fun and entertaining activities. Recommended.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La plupart des clients soulignent la propreté des espaces verts, des chambres et de la plage bien entretenue. Quelques-uns signalent des odeurs de moisi ou de l'humidité, ainsi que des problèmes occasionnels tels que des taches de moisissure ou des fuites.
Avis de voyageur à ce sujet
6
Blake
18 oct. 2023
·
A séjourné 7 nuits
Hotel room was very dirty throughout the entire 8 day stay. Clealiness never improved. The shower barely dribbled and there was spots of black mold on the shower ceiling.
Hotel room was very dirty throughout the entire 8 day stay. Clealiness never improved. The shower barely dribbled and there was spots of black mold on the shower ceiling.
10
Patrick Richard
14 mars 2023
·
A séjourné 7 nuits
Resort is very small, it was extremely clean and well kept.
Resort is very small, it was extremely clean and well kept.
10
Keith
12 juin 2025
·
A séjourné 7 nuits
This resort is very well kept. It was clean, though the rooms could use a renovation. The showers were outdated. The resort is eco-friendly, so they don't use water bottles. They have filtered bottle filling stations around the resort. They also offer cool water from dispensers around the property. The resort is very close to Playa Del Carmen, for any shopping you want to do. There's also a very decently sized market just down the road from the resort. It's a gated community, so it's very safe. I would definitely recommend this resort to anyone wanting to stay at a nice, quiet and affordable resort near playa del carmen.
This resort is very well kept. It was clean, though the rooms could use a renovation. The showers were outdated. The resort is eco-friendly, so they don't use water bottles. They have filtered bottle filling stations around the resort. They also offer cool water from dispensers around the property. The resort is very close to Playa Del Carmen, for any shopping you want to do. There's also a very decently sized market just down the road from the resort. It's a gated community, so it's very safe. I would definitely recommend this resort to anyone wanting to stay at a nice, quiet and affordable resort near playa del carmen.
8
Silvia
15 avr. 2024
·
A séjourné 3 nuits
Nous avons beaucoup aimé l'hôtel (pas trop grand). La piscine et la plage sont agréables et il y a suffisamment de transats. La plage est nettoyée. Le buffet pourrait être plus varié et dommage que la salle soit partiellement fermée. Les snacks à la piscine ne sont pas bons.
Nous avons beaucoup aimé l'hôtel (pas trop grand). La piscine et la plage sont agréables et il y a suffisamment de transats. La plage est nettoyée. Le buffet pourrait être plus varié et dommage que la salle soit partiellement fermée. Les snacks à la piscine ne sont pas bons.
10
Sylvie
30 juil. 2023
·
A séjourné 7 nuits
Very clean, beautiful emplacement , trees, flowers
Very clean, beautiful emplacement , trees, flowers
10
Joe
27 nov. 2025
·
A séjourné 5 nuits
The staff is very attentive and friendly. The resort is spotless. Beach sitting area is spacious with a ton of beach chairs. Food is ok, but par for the area resorts. Like the fact that reservations are not needed for the specialty restaurants. Will be returning again. Shout out to the entertainment staff and Louis the pool bartender.
The staff is very attentive and friendly. The resort is spotless. Beach sitting area is spacious with a ton of beach chairs. Food is ok, but par for the area resorts. Like the fact that reservations are not needed for the specialty restaurants. Will be returning again. Shout out to the entertainment staff and Louis the pool bartender.
8
Larry
25 févr. 2024
·
A séjourné 6 nuits
Quiet rooms, wish there was more room on the balcony for sitting with morning coffee. Food was ok, but many items were cold. Staff was pleasant and professional. Room was always cleaned well. Beach was in good shape and cleaned of sea weed and raked every morning.
Quiet rooms, wish there was more room on the balcony for sitting with morning coffee. Food was ok, but many items were cold. Staff was pleasant and professional. Room was always cleaned well. Beach was in good shape and cleaned of sea weed and raked every morning.
10
Matthew
7 oct. 2025
·
A séjourné 7 nuits
This resort is absolutely wonderful. The staff was very friendly and accommodating. Everything is very clean. The A/C works great and the beds are very comfortable! Bring a water jug because they don’t use water bottles. They have filtered water dispensers all over. We had no issues with the water. Everything is quick and easy to get to, from the front desk to the beach, it’s a short walk. The pool bar is open 24 hours a day which was nice!! The food was excellent! The breakfast buffet left a little to be desired but the lunch buffet and pool snack bar made up for it. The ocean was incredibly beautiful with lots of activities. The nightly shows were great. The only “downfall” is no drinking in the pool. Their sister resort Viva Maya is a short walk down the road or beach and they have a swim up bar. I highly recommend this resort and look forward to going back next year!! (This is the first time I have ever said that about a resort in my 20 years of traveling to Playa del Carmen!!)
This resort is absolutely wonderful. The staff was very friendly and accommodating. Everything is very clean. The A/C works great and the beds are very comfortable! Bring a water jug because they don’t use water bottles. They have filtered water dispensers all over. We had no issues with the water. Everything is quick and easy to get to, from the front desk to the beach, it’s a short walk. The pool bar is open 24 hours a day which was nice!! The food was excellent! The breakfast buffet left a little to be desired but the lunch buffet and pool snack bar made up for it. The ocean was incredibly beautiful with lots of activities. The nightly shows were great. The only “downfall” is no drinking in the pool. Their sister resort Viva Maya is a short walk down the road or beach and they have a swim up bar. I highly recommend this resort and look forward to going back next year!! (This is the first time I have ever said that about a resort in my 20 years of traveling to Playa del Carmen!!)
4
Darvin
20 juil. 2025
·
A séjourné 7 nuits
Hotel looks old, old paint on the walls, some dirty. We had a really bad smell of sea weed coming from the air conditioning, issue was reported and we were never notified of any updated, smell went away until water started coming from the ceiling near the ac unit, again the issue was reported and again we were never notified about any repairs done, after that the ac was coming out with a disinfecting like smell, out of the 3 trips to the same area this is the one with the lowest quality, food was great!
Hotel looks old, old paint on the walls, some dirty. We had a really bad smell of sea weed coming from the air conditioning, issue was reported and we were never notified of any updated, smell went away until water started coming from the ceiling near the ac unit, again the issue was reported and again we were never notified about any repairs done, after that the ac was coming out with a disinfecting like smell, out of the 3 trips to the same area this is the one with the lowest quality, food was great!
10
Eric
6 avr. 2025
·
A séjourné 5 nuits
Second time to Viva Azteca this time with our teen boys. Same great service experience as the first. Very clean, very nice amenities and staff. Food is pretty good with variety. We will definitely go back again and recommend to friends and family.
Second time to Viva Azteca this time with our teen boys. Same great service experience as the first. Very clean, very nice amenities and staff. Food is pretty good with variety. We will definitely go back again and recommend to friends and family.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont basiques et quelque peu démodées ; le confort varie, avec des lits fermes pour certains, un Wi-Fi en chambre faible, un nombre limité de crochets/rangement, et une climatisation difficile à régler. Le bruit peut se propager depuis les spectacles du soir ou les portes adjacentes, et certaines chambres peuvent être humides.
Avis de voyageur à ce sujet
8
Manuel
20 mai 2025
·
A séjourné 3 nuits
We had a great time, the rooms were great but the floors were very slippery when wet, like more than a usual tile. Loved the variety at the buffet, only negative about it was that i do wish at least the main buffet was air conditioned.
We had a great time, the rooms were great but the floors were very slippery when wet, like more than a usual tile. Loved the variety at the buffet, only negative about it was that i do wish at least the main buffet was air conditioned.
6
Adriana
9 juil. 2024
·
A séjourné 4 nuits
Great location and safe. Small resort but great staff and very clean. The only thing I did not like is how outdated the rooms were.
Great location and safe. Small resort but great staff and very clean. The only thing I did not like is how outdated the rooms were.
6
Jody
16 déc. 2025
·
A séjourné 9 nuits
First room was extremely small and bed was hard. They moved us to a new room which was bigger and bed was softer but it shared a wall with the nightly entertainment stage so we heard the loud music until after the show. Not ideal for older people.
First room was extremely small and bed was hard. They moved us to a new room which was bigger and bed was softer but it shared a wall with the nightly entertainment stage so we heard the loud music until after the show. Not ideal for older people.
8
Lisa
6 août 2024
·
A séjourné 5 nuits
I enjoyed my stay at this hotel. The staff was very friendly and helpful everywhere we went. I wish we could’ve had more dinner reservations as we were only allowed 2 during our 5 night stay. Also the balconies could use some drying racks or other ways to hang our wet bathing suits and things as nothing was drying in the room.
I enjoyed my stay at this hotel. The staff was very friendly and helpful everywhere we went. I wish we could’ve had more dinner reservations as we were only allowed 2 during our 5 night stay. Also the balconies could use some drying racks or other ways to hang our wet bathing suits and things as nothing was drying in the room.
4
Darvin
20 juil. 2025
·
A séjourné 7 nuits
Hotel looks old, old paint on the walls, some dirty. We had a really bad smell of sea weed coming from the air conditioning, issue was reported and we were never notified of any updated, smell went away until water started coming from the ceiling near the ac unit, again the issue was reported and again we were never notified about any repairs done, after that the ac was coming out with a disinfecting like smell, out of the 3 trips to the same area this is the one with the lowest quality, food was great!
Hotel looks old, old paint on the walls, some dirty. We had a really bad smell of sea weed coming from the air conditioning, issue was reported and we were never notified of any updated, smell went away until water started coming from the ceiling near the ac unit, again the issue was reported and again we were never notified about any repairs done, after that the ac was coming out with a disinfecting like smell, out of the 3 trips to the same area this is the one with the lowest quality, food was great!
8
Rena
12 mai 2024
·
A séjourné 9 nuits
The first all-inclusive hotel I’ve ever been to that did not refill the fridge in the room. Staff is absolutely incredible.
The first all-inclusive hotel I’ve ever been to that did not refill the fridge in the room. Staff is absolutely incredible.
8
Maria Lorena
16 mars 2024
·
A séjourné 6 nuits
Pros: the common areas of the resort are nice (restaurants, snack bar, pool, beach) and the staff provided great service. Loved that it was in Playacar and walking distance to the shopping complex. Loved the evening shows too. Check out process was efficient. Cons: Check-in was so slow; we were in line for 45 minutes. The rooms need major updating as they are old and outdated. Also, I couldn't understand why there was only 1 trash can in the bathroom and none in the bedroom. It filled up so quickly, too since it was tiny. Toilet paper and kleenex were so flimsy and poor quality.
Pros: the common areas of the resort are nice (restaurants, snack bar, pool, beach) and the staff provided great service. Loved that it was in Playacar and walking distance to the shopping complex. Loved the evening shows too. Check out process was efficient. Cons: Check-in was so slow; we were in line for 45 minutes. The rooms need major updating as they are old and outdated. Also, I couldn't understand why there was only 1 trash can in the bathroom and none in the bedroom. It filled up so quickly, too since it was tiny. Toilet paper and kleenex were so flimsy and poor quality.
8
WENDY T
22 oct. 2024
·
A séjourné 10 nuits
The hotel itself is an older one and some of the stairs and inner court yard are showing signs of wear and tear. The area around the hotel is beautifully maintained and clean. The staff is courteous and helpful, though not all of them speak English. We stayed in a room very close to the lobby bar and theater. Each night the noise, music, and dancing kept us awake sometimes till after midnight. The buffet has a large selection, trying to please people from all different countries. The Ala Carte restaurants no longer require a reservation which is nice. The beds are too firm and the pillows were flat. We had sore hips and necks each morning. And the thermostats were impossible to figure out. We were either freezing or throwing covers off because it was too warm. Also there needs to be a guide for the TV on how to change the languages.
The hotel itself is an older one and some of the stairs and inner court yard are showing signs of wear and tear. The area around the hotel is beautifully maintained and clean. The staff is courteous and helpful, though not all of them speak English. We stayed in a room very close to the lobby bar and theater. Each night the noise, music, and dancing kept us awake sometimes till after midnight. The buffet has a large selection, trying to please people from all different countries. The Ala Carte restaurants no longer require a reservation which is nice. The beds are too firm and the pillows were flat. We had sore hips and necks each morning. And the thermostats were impossible to figure out. We were either freezing or throwing covers off because it was too warm. Also there needs to be a guide for the TV on how to change the languages.
8
Terry
14 oct. 2024
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A séjourné 4 nuits
My husband and I went for 5 days and 4 nights to the Viva Azteca. We went in September which is the slow season and ended up getting a free upgrade on our room to an ocean view. It was beautiful!! The room was wonderful, clean, and the bed was very comfortable!! The buffet food was ok, but it wasn't fantastic. The best restaurants were the Italian and the Japanese restaurants in our opinion! We didn't have to make reservations, but it was because of the time of year we went. The beach and pool area were amazing!!!!! The entire staff was EXTREMELY accommodating. Also found out after we got there if you book the Viva Azteca you get access to the Viva Maya but if you book at the Maya you do NOT get access to the Azteca. So we were able to explore 2 resorts. A lot of fun overall
My husband and I went for 5 days and 4 nights to the Viva Azteca. We went in September which is the slow season and ended up getting a free upgrade on our room to an ocean view. It was beautiful!! The room was wonderful, clean, and the bed was very comfortable!! The buffet food was ok, but it wasn't fantastic. The best restaurants were the Italian and the Japanese restaurants in our opinion! We didn't have to make reservations, but it was because of the time of year we went. The beach and pool area were amazing!!!!! The entire staff was EXTREMELY accommodating. Also found out after we got there if you book the Viva Azteca you get access to the Viva Maya but if you book at the Maya you do NOT get access to the Azteca. So we were able to explore 2 resorts. A lot of fun overall
8
William
26 déc. 2023
·
A séjourné 8 nuits
The stay here was good. Beautiful Beach! Pool is OK, nothing great. More for the kids. But when you have a beach like this who needs a pool! Our room was good. Could have used another garbage can in the room and some more towel hangers, but overall was an amazing stay.
The stay here was good. Beautiful Beach! Pool is OK, nothing great. More for the kids. But when you have a beach like this who needs a pool! Our room was good. Could have used another garbage can in the room and some more towel hangers, but overall was an amazing stay.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est largement décrit comme accueillant et attentionné. Cependant, plusieurs avis mentionnent des interactions lentes ou peu utiles à la réception, des tentatives de vente de parts de temps énergiques, l'application stricte des règles (par exemple, les serviettes/visiteurs), et de la confusion concernant l'application et les réservations de dîner.
Avis de voyageur à ce sujet
2
Mikayla Jane
6 mars 2025
·
A séjourné 4 nuits
The property was exactly what we thought it would be as far as looks! The beach and pool were the best parts of the resort. Unfortunately we had terrible customer service from the time we arrived to the time we departed. There was transportation from airport to resort advertised on the booking. When I called to schedule I was told three different things by three different people. Upon arrival to Mexico, we had to find our own transportation to the resort. When attempting to book it for departure back to the airport we were told they didn’t even have a shuttle. Strange thing was, as we were in our own transportation back to the airport we saw a large shuttle in front of us with big words VIVA AZTECA. So that was clearly a lie. Staff was rude and not accommodating. The restaurants were less than great. We were expecting much better cuisine quality. Overall I would not recommend this specific resort to anyone I know!
The property was exactly what we thought it would be as far as looks! The beach and pool were the best parts of the resort. Unfortunately we had terrible customer service from the time we arrived to the time we departed. There was transportation from airport to resort advertised on the booking. When I called to schedule I was told three different things by three different people. Upon arrival to Mexico, we had to find our own transportation to the resort. When attempting to book it for departure back to the airport we were told they didn’t even have a shuttle. Strange thing was, as we were in our own transportation back to the airport we saw a large shuttle in front of us with big words VIVA AZTECA. So that was clearly a lie. Staff was rude and not accommodating. The restaurants were less than great. We were expecting much better cuisine quality. Overall I would not recommend this specific resort to anyone I know!
6
Daniel
30 mars 2023
·
A séjourné 5 nuits
The hotel is nice and however we did not get the chance to eat in all the restaurants because you needed an appointment and everything was reserved, on the bright side- we were greeted with a smile and treated so well by Mr. Rene Munoz in buffet the nopal that I had to write this review...... That made a difference ,so I thank you Rene
The hotel is nice and however we did not get the chance to eat in all the restaurants because you needed an appointment and everything was reserved, on the bright side- we were greeted with a smile and treated so well by Mr. Rene Munoz in buffet the nopal that I had to write this review...... That made a difference ,so I thank you Rene
10
Sarah
1 août 2024
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A séjourné 4 nuits
Loved our time here! The beach, pool, restaurants, and bars are all fantastic. Unlike most other resorts, this one offers free catamaran sailing from the beach which we loved! The paddle court on the roof and nightly entertainment were also highlights. The only aspect we didn’t like was the lack of help from front desk staff. It’s expected to leave tips for housekeeping, restaurant servers, bartenders, etc but it’s difficult to get small bills from the ATM or money exchange. The front desk at most resorts helps guests by breaking larger bills but they won’t do that here. We tried to purchase something in the gift shop, but the person running the gift shop also didn’t have change. Every other staff member we encountered was fantastic; we were disappointed only in the lack of help we got from the front desk. They also don’t answer questions. They will tell you to download their app and look there, but the app doesn’t always have enough details.
Loved our time here! The beach, pool, restaurants, and bars are all fantastic. Unlike most other resorts, this one offers free catamaran sailing from the beach which we loved! The paddle court on the roof and nightly entertainment were also highlights. The only aspect we didn’t like was the lack of help from front desk staff. It’s expected to leave tips for housekeeping, restaurant servers, bartenders, etc but it’s difficult to get small bills from the ATM or money exchange. The front desk at most resorts helps guests by breaking larger bills but they won’t do that here. We tried to purchase something in the gift shop, but the person running the gift shop also didn’t have change. Every other staff member we encountered was fantastic; we were disappointed only in the lack of help we got from the front desk. They also don’t answer questions. They will tell you to download their app and look there, but the app doesn’t always have enough details.
8
Salvador
26 sept. 2024
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A séjourné 6 nuits
The only thing that bothered me was the man at the entrance when we arrived , he was very persistent on making me purchase the time shares. He was on me every day and I had told I was not interested. He was very annoying !!!!
The only thing that bothered me was the man at the entrance when we arrived , he was very persistent on making me purchase the time shares. He was on me every day and I had told I was not interested. He was very annoying !!!!
6
MARLENE
12 mars 2025
·
The resort is beautiful, food is great, beach amazing HOWEVER our staff ruin the good vibe!!!!… the RULE!!!!! The staff is stiff and fixated on enforcing the black and white rules For instance: they would only give you one swim towel per day, they wouldn’t want to change the towel for us it even if it rained allllll day! We are there to swim!!! One towel is not enough! without sun! staff is stubborn and would not allow reasoning! So we had to air dry as there is not way for guests to dry towels! Another thing, a cousin came over to say hello, and they wouldnt let us have a visit in the lobby, because the rule is only guest can set foot in the property! Even the lobby. They were on our backs to get off the lobby and have the visit on the side of road! Again! This resort is not focused on how to make the stay for guests enjoyable. They are fixated on the rules! Wouldn’t recommend this place, even though it was a beautiful resort. :(
The resort is beautiful, food is great, beach amazing HOWEVER our staff ruin the good vibe!!!!… the RULE!!!!! The staff is stiff and fixated on enforcing the black and white rules For instance: they would only give you one swim towel per day, they wouldn’t want to change the towel for us it even if it rained allllll day! We are there to swim!!! One towel is not enough! without sun! staff is stubborn and would not allow reasoning! So we had to air dry as there is not way for guests to dry towels! Another thing, a cousin came over to say hello, and they wouldnt let us have a visit in the lobby, because the rule is only guest can set foot in the property! Even the lobby. They were on our backs to get off the lobby and have the visit on the side of road! Again! This resort is not focused on how to make the stay for guests enjoyable. They are fixated on the rules! Wouldn’t recommend this place, even though it was a beautiful resort. :(
6
Giselle Herrera
12 mars 2025
·
A séjourné 5 nuits
Beautiful property, gorgeous beach good food. But the staff makes it really hard to enjoy your stay. They’re fixated on enforcing the rules and they’re very black-and-white and they’re thinking. For instance, they don’t give you more than one beach towel per day. Even if it’s pouring rain, how our guests supposed to dry and swim, if the towels are soaked from the rain. They have so many rules and are very stubborn about it. The resort is not focussed on making it a pleasant experience.
Beautiful property, gorgeous beach good food. But the staff makes it really hard to enjoy your stay. They’re fixated on enforcing the rules and they’re very black-and-white and they’re thinking. For instance, they don’t give you more than one beach towel per day. Even if it’s pouring rain, how our guests supposed to dry and swim, if the towels are soaked from the rain. They have so many rules and are very stubborn about it. The resort is not focussed on making it a pleasant experience.
10
Michelle
19 avr. 2025
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A séjourné 7 nuits
Walkable, friendly staff, great service
Walkable, friendly staff, great service
10
Joe
27 nov. 2025
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A séjourné 5 nuits
The staff is very attentive and friendly. The resort is spotless. Beach sitting area is spacious with a ton of beach chairs. Food is ok, but par for the area resorts. Like the fact that reservations are not needed for the specialty restaurants. Will be returning again. Shout out to the entertainment staff and Louis the pool bartender.
The staff is very attentive and friendly. The resort is spotless. Beach sitting area is spacious with a ton of beach chairs. Food is ok, but par for the area resorts. Like the fact that reservations are not needed for the specialty restaurants. Will be returning again. Shout out to the entertainment staff and Louis the pool bartender.
8
Maria Lorena
16 mars 2024
·
A séjourné 6 nuits
Pros: the common areas of the resort are nice (restaurants, snack bar, pool, beach) and the staff provided great service. Loved that it was in Playacar and walking distance to the shopping complex. Loved the evening shows too. Check out process was efficient. Cons: Check-in was so slow; we were in line for 45 minutes. The rooms need major updating as they are old and outdated. Also, I couldn't understand why there was only 1 trash can in the bathroom and none in the bedroom. It filled up so quickly, too since it was tiny. Toilet paper and kleenex were so flimsy and poor quality.
Pros: the common areas of the resort are nice (restaurants, snack bar, pool, beach) and the staff provided great service. Loved that it was in Playacar and walking distance to the shopping complex. Loved the evening shows too. Check out process was efficient. Cons: Check-in was so slow; we were in line for 45 minutes. The rooms need major updating as they are old and outdated. Also, I couldn't understand why there was only 1 trash can in the bathroom and none in the bedroom. It filled up so quickly, too since it was tiny. Toilet paper and kleenex were so flimsy and poor quality.
10
Mat
30 juin 2025
·
A séjourné 7 nuits
The staff at the resort were all amazing. They all were super friendly and helpful with everything we needed. The staff would treat us like family and did everything in their power to make sure we enjoyed our time. Not once did we feel unsafe or that any of our property would be stolen. The rooms were incredibly comfortable. The cleaners would come everyday to make our beds and clean up. The food was amazing with something new everyday and having multiple restaurant options. My fiance is celiac which usually makes it hard to find food options but the resort made sure they always had options for her aswell as making sure it tasted good. The perfomers were all great. They had a new show everynight from a world tour to a lion king night. We saw them in the morning making sure people were having a good time teaching dances at the pool to having games and fun contest that were available for all ages. There were always staff available to help us out with whatever we needed. They made sure we would have a ride when we needed it and aswell as giving us suggestions on what fun activities to do. I have nothing bad to say about the resort. Absolutely everything was amazing. The staff, the food, the comfortability, and the overall enjoyment were amazing. I highly recommend coming here if you are thinking about it. Even when i saw other tourist treat the workers like slaves/garbage, the staff would still do their best aswell as having a smile on their face.
The staff at the resort were all amazing. They all were super friendly and helpful with everything we needed. The staff would treat us like family and did everything in their power to make sure we enjoyed our time. Not once did we feel unsafe or that any of our property would be stolen. The rooms were incredibly comfortable. The cleaners would come everyday to make our beds and clean up. The food was amazing with something new everyday and having multiple restaurant options. My fiance is celiac which usually makes it hard to find food options but the resort made sure they always had options for her aswell as making sure it tasted good. The perfomers were all great. They had a new show everynight from a world tour to a lion king night. We saw them in the morning making sure people were having a good time teaching dances at the pool to having games and fun contest that were available for all ages. There were always staff available to help us out with whatever we needed. They made sure we would have a ride when we needed it and aswell as giving us suggestions on what fun activities to do. I have nothing bad to say about the resort. Absolutely everything was amazing. The staff, the food, the comfortability, and the overall enjoyment were amazing. I highly recommend coming here if you are thinking about it. Even when i saw other tourist treat the workers like slaves/garbage, the staff would still do their best aswell as having a smile on their face.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé dans le quartier sécurisé de Playacar, il est sûr et facile d'accéder à pied aux boutiques et à la 5e Avenue, avec un accès facile à la plage. Il convient davantage aux familles et à ceux qui recherchent un séjour paisible qu'aux fêtards.
Avis de voyageur à ce sujet
10
Linda
4 janv. 2023
·
A séjourné 19 360 nuits
Great smaller place that's super cute and safe. Love the pool and the beach is amazing in this area!
Great smaller place that's super cute and safe. Love the pool and the beach is amazing in this area!
8
Roela P.
24 avr. 2024
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A séjourné 6 nuits
The property was well maintained. Easy access from the pool to the beach and it is safe.
The property was well maintained. Easy access from the pool to the beach and it is safe.
10
Katherine
7 juil. 2025
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A séjourné 6 nuits
My friend and I had a relaxing week long stay at Viva Azteca. The location in Playacar was safe and felt very much like a friendly neighbourhood. We did day trips to Cenote but also enjoyed riding bikes around Playacar and spending time on the beach under the palm trees. The property is well maintained and the areas were laid out well so you had privacy. Thank you
My friend and I had a relaxing week long stay at Viva Azteca. The location in Playacar was safe and felt very much like a friendly neighbourhood. We did day trips to Cenote but also enjoyed riding bikes around Playacar and spending time on the beach under the palm trees. The property is well maintained and the areas were laid out well so you had privacy. Thank you
10
Stephanie
13 mars 2024
·
A séjourné 5 nuits
This was a great stay for our first time in Mexico! Gorgeous beach and within walking to 5th avenue (probably over a mile walk) and great shops across the way. Food and drinks were good. There was staff consistently cleaning communal areas and our room was cleaned everyday. Who needs top end when you can get the beauty and all-inclusive here?
This was a great stay for our first time in Mexico! Gorgeous beach and within walking to 5th avenue (probably over a mile walk) and great shops across the way. Food and drinks were good. There was staff consistently cleaning communal areas and our room was cleaned everyday. Who needs top end when you can get the beauty and all-inclusive here?
8
william
5 sept. 2024
·
A séjourné 8 nuits
location and beach
location and beach
10
Shelly
16 avr. 2025
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A séjourné 4 nuits
The hotel was very well taken care of. There were many options of food at the buffet and the restaurants. You can walk into downtown within 20 minutes. The beach was AMAZING! We all had a wonderful time visiting!
The hotel was very well taken care of. There were many options of food at the buffet and the restaurants. You can walk into downtown within 20 minutes. The beach was AMAZING! We all had a wonderful time visiting!
10
Roza
11 janv. 2024
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A séjourné 6 nuits
Viva Azteca is a small lovely resort in Playacar, which is a beautiful, safe, gated area. The beach is beautiful. The entertainment staff is super friendly and works very hard. The service is great. Rooms are basic.
Viva Azteca is a small lovely resort in Playacar, which is a beautiful, safe, gated area. The beach is beautiful. The entertainment staff is super friendly and works very hard. The service is great. Rooms are basic.
10
BLAKE EDWARD
22 juin 2025
·
A séjourné 3 nuits
Staff especially Alejandra was super great help with . food is great and is an overall wonderful experience. Walking distance to 5th ave and ferries to Cozumel.Have stayed here several times and has remained a consistently wonderful experience.Highly recommended 😁
Staff especially Alejandra was super great help with . food is great and is an overall wonderful experience. Walking distance to 5th ave and ferries to Cozumel.Have stayed here several times and has remained a consistently wonderful experience.Highly recommended 😁
10
Tricia I
20 nov. 2024
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A séjourné 5 nuits
We really like the area. We can walk around outside the resort and we know its safe. Nice resort, quiet and relaxing. Beaches are wonderful.
We really like the area. We can walk around outside the resort and we know its safe. Nice resort, quiet and relaxing. Beaches are wonderful.
10
Amelia Marie
25 déc. 2024
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A séjourné 7 nuits
Smaller resort which is what I look for when booking a vacation. Very clean, friendly staff and beautiful beach. Gated community so I felt safe and it’s a 15 min walk to 5th Ave. Good food selection and I would stay again.
Smaller resort which is what I look for when booking a vacation. Very clean, friendly staff and beautiful beach. Gated community so I felt safe and it’s a 15 min walk to 5th Ave. Good food selection and I would stay again.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La restauration est inconstante : certains ont apprécié les restaurants de spécialités et la variété, mais beaucoup mentionnent un buffet répétitif ou tiède, des boissons faibles et des difficultés à obtenir des réservations. Plusieurs notent également que le buffet principal manque de climatisation.
Avis de voyageur à ce sujet
8
Manuel
20 mai 2025
·
A séjourné 3 nuits
We had a great time, the rooms were great but the floors were very slippery when wet, like more than a usual tile. Loved the variety at the buffet, only negative about it was that i do wish at least the main buffet was air conditioned.
We had a great time, the rooms were great but the floors were very slippery when wet, like more than a usual tile. Loved the variety at the buffet, only negative about it was that i do wish at least the main buffet was air conditioned.
6
Lindsey
30 déc. 2024
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A séjourné 6 nuits
Viva Azteca is a very quiet property, which could be good. We had a pool and bar view room, and it was still very quiet. The food at the buffet is horrible, minus the omelets. The restaurants were all blah at best. We had 4 people and tried something different each and only found 1 option that we thought was ok. We tried all 3 restaurants on site. We tried to go to Viva Maya 3 hotels down to try a restaurant, but reservations were required and they were not able to make us reservations for the duration of our stay. We did eat at their buffet instead, which did have better food than Viva Azteca. If food doesn't matter to you at your "all inclusive" then Viva Azteca could be a good option.
Viva Azteca is a very quiet property, which could be good. We had a pool and bar view room, and it was still very quiet. The food at the buffet is horrible, minus the omelets. The restaurants were all blah at best. We had 4 people and tried something different each and only found 1 option that we thought was ok. We tried all 3 restaurants on site. We tried to go to Viva Maya 3 hotels down to try a restaurant, but reservations were required and they were not able to make us reservations for the duration of our stay. We did eat at their buffet instead, which did have better food than Viva Azteca. If food doesn't matter to you at your "all inclusive" then Viva Azteca could be a good option.
10
Cesar Mauricio
17 oct. 2023
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A séjourné 4 nuits
This place was excellent food staff, but a/c in dining area is missing and that’s a problem.
This place was excellent food staff, but a/c in dining area is missing and that’s a problem.
6
lorena
28 déc. 2024
·
A séjourné 4 nuits
The only thing I didn't like was the food. I don't want to be disrespectful but the food was very bad . I Was there 4 nights and didn't enjoy the food at all. The property is nice and very close to shops. Unfortunate the food killed the stay.
The only thing I didn't like was the food. I don't want to be disrespectful but the food was very bad . I Was there 4 nights and didn't enjoy the food at all. The property is nice and very close to shops. Unfortunate the food killed the stay.
8
Patrick D
29 avr. 2023
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A séjourné 4 nuits
We loved the resort as a whole. The atmosphere is very relaxing and tropical. The rooms were clean and spacious. The pools were nice and not overly crowded, although it was a littlw hard to find a lounger. The beach was amazing with lots of trees for shade. The sargassam was removed from the beach. Beach volleyball was played 2 times a day and was great. The buffet was one of the better buffets we have had at an AI. The food at the Japanese restaurant and Italian restraunt was very good. Just don't orderer the wine, it is awful. We did not get to try the Mexican restaurant because it was full. Also, we only could book 2 restraunts for our 5 day stay. There was a bar and food available almoat 24hours a day. That was cool. Overall, we loved this resort. The only complaint was the lack of food and drink service at the pool and beach. Anytime we wanted something we had to walk all the way up from the beach.
We loved the resort as a whole. The atmosphere is very relaxing and tropical. The rooms were clean and spacious. The pools were nice and not overly crowded, although it was a littlw hard to find a lounger. The beach was amazing with lots of trees for shade. The sargassam was removed from the beach. Beach volleyball was played 2 times a day and was great. The buffet was one of the better buffets we have had at an AI. The food at the Japanese restaurant and Italian restraunt was very good. Just don't orderer the wine, it is awful. We did not get to try the Mexican restaurant because it was full. Also, we only could book 2 restraunts for our 5 day stay. There was a bar and food available almoat 24hours a day. That was cool. Overall, we loved this resort. The only complaint was the lack of food and drink service at the pool and beach. Anytime we wanted something we had to walk all the way up from the beach.
8
Brandon
14 févr. 2023
·
A séjourné 5 nuits
While the Azteca resort is nice, the best part is access to the Maya 500 meters up the beach. The swim-up bar, the trapeze, and the nightly shows at the Maya were the highlights of the trip. The only negative I have is about the a la carte dinner reservations. You may only reserve 2 dinners per stay, and availability was very limited. I wasn't able to go to the restaurant I wanted, and our group of 7 was only able to dine together twice
While the Azteca resort is nice, the best part is access to the Maya 500 meters up the beach. The swim-up bar, the trapeze, and the nightly shows at the Maya were the highlights of the trip. The only negative I have is about the a la carte dinner reservations. You may only reserve 2 dinners per stay, and availability was very limited. I wasn't able to go to the restaurant I wanted, and our group of 7 was only able to dine together twice
6
Jordan G
18 nov. 2024
·
A séjourné 16 nuits
I give it an average review because while it is a good value priced “resort” the food has really degraded. This was our 5th trip to either Maya or Azteca in 4 years and probably our last. Would rather pay more for better food. Had dinner almost every night on 5th avenue. “Specialty Restaurants” on site have REALLY gotten worse.
I give it an average review because while it is a good value priced “resort” the food has really degraded. This was our 5th trip to either Maya or Azteca in 4 years and probably our last. Would rather pay more for better food. Had dinner almost every night on 5th avenue. “Specialty Restaurants” on site have REALLY gotten worse.
8
Tania
2 janv. 2023
·
A séjourné 19 352 nuits
Property was clean, staff was friendly, beach was beautiful as was the pool. Drinks were weak and food was repetitive. It was impossible to get reservations for the restaurants so we always ate at the buffet. Not too bad for the price.
Property was clean, staff was friendly, beach was beautiful as was the pool. Drinks were weak and food was repetitive. It was impossible to get reservations for the restaurants so we always ate at the buffet. Not too bad for the price.
6
Jennifer Lorraine
23 déc. 2024
·
A séjourné 4 nuits
The property was fine. Staff was very nice. The surrounding area was safe. The beach was pretty. The food was below average. Every meal we had at the buffet was luke warm at best. The actual restaurants on property were slightly better, but not by much. Apparently the other Viva property has more options but you have to make reservations for those and we could never get in (even when trying to book days in advance). If you are looking for a “lively” time - this resort is not for you. I was very surprised to see limited people down at the bar in the evenings. It was very quiet. My goal for the trip, was to get away from the cold and relax, so it did the trick. But it’s likely that first vacation that I lost weight instead of gained!
The property was fine. Staff was very nice. The surrounding area was safe. The beach was pretty. The food was below average. Every meal we had at the buffet was luke warm at best. The actual restaurants on property were slightly better, but not by much. Apparently the other Viva property has more options but you have to make reservations for those and we could never get in (even when trying to book days in advance). If you are looking for a “lively” time - this resort is not for you. I was very surprised to see limited people down at the bar in the evenings. It was very quiet. My goal for the trip, was to get away from the cold and relax, so it did the trick. But it’s likely that first vacation that I lost weight instead of gained!
8
Melissa Isabel
22 déc. 2024
·
A séjourné 7 nuits
The property was overall pretty clean, although our room’s closet smelled musty. We thought the food at the buffet was very good and at the a la cart restaurants it was excellent. We liked that they all had a casual atmosphere and dress code. There were plenty of activities to do at the resort, as well as at their sister resort Viva Maya. The one big disappointment was the quality of the liquors at the bars. The spirits were bottom, bottom shelf as far as quality. I asked if I could pay extra to be able to get served the Viva Members liquors but they said that it wasn’t possible. Overall the resort was a good value for the money paid.
The property was overall pretty clean, although our room’s closet smelled musty. We thought the food at the buffet was very good and at the a la cart restaurants it was excellent. We liked that they all had a casual atmosphere and dress code. There were plenty of activities to do at the resort, as well as at their sister resort Viva Maya. The one big disappointment was the quality of the liquors at the bars. The spirits were bottom, bottom shelf as far as quality. I asked if I could pay extra to be able to get served the Viva Members liquors but they said that it wasn’t possible. Overall the resort was a good value for the money paid.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
CARLOS
6 janv. 2026
·
A séjourné 6 nuits
Nous avons passé une semaine au Viva Azteca, la dernière semaine de 2025. Nous avons beaucoup apprécié les installations, la propreté et le confort des chambres (nous étions un groupe de 17 personnes). Les membres du personnel ont été réactifs et sympathiques. Tout était parfait, y compris la météo. La soirée du 31 décembre avec DJ et décorations était particulièrement réussie. Merci
Nous avons passé une semaine au Viva Azteca, la dernière semaine de 2025. Nous avons beaucoup apprécié les installations, la propreté et le confort des chambres (nous étions un groupe de 17 personnes). Les membres du personnel ont été réactifs et sympathiques. Tout était parfait, y compris la météo. La soirée du 31 décembre avec DJ et décorations était particulièrement réussie. Merci
10
Miguel
12 août 2025
·
A séjourné 7 nuits
La nourriture est excellente, la chambre très confortable et le personnel est d’une gentillesse et d’un dévouement remarquables envers les clients. Nous avons passé un séjour des plus agréables au Viva Azteca!
La nourriture est excellente, la chambre très confortable et le personnel est d’une gentillesse et d’un dévouement remarquables envers les clients. Nous avons passé un séjour des plus agréables au Viva Azteca!
8
Marie-Eve
31 janv. 2025
·
A séjourné 5 nuits
Endroit parfait pour relaxer! Le personnel était vraiment sympathique et à tout fait pour que nous nous sentions bien. Excellent café matinal et bonne bouffe.
Endroit parfait pour relaxer! Le personnel était vraiment sympathique et à tout fait pour que nous nous sentions bien. Excellent café matinal et bonne bouffe.
8
Eddie Albert
7 août 2024
·
A séjourné 6 nuits
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8
NADIA
20 juil. 2024
·
A séjourné 13 nuits
Propre, equipe d animation au top; spectacles du soir tres professionnels.
Propre, equipe d animation au top; spectacles du soir tres professionnels.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:59
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-18: NO DATA
- 2026-09-19: 339.26610478515624USD
- 2026-09-20: 336.30769100036616USD
- 2026-09-21: 331.75949456787106USD
- 2026-09-22: 329.7573254821777USD
- 2026-09-23: 329.42684182128903USD
- 2026-09-24: 325.0364956512451USD
- 2026-09-25: 325.0364956512451USD
- 2026-09-26: 329.7773282562256USD
- 2026-09-27: 329.7773282562256USD
- 2026-09-28: 329.7773282562256USD
- 2026-09-29: 329.7773282562256USD
- 2026-09-30: 329.7773282562256USD
- 2026-10-01: 327.83979160156247USD
- 2026-10-02: 319.2646969512939USD
- 2026-10-03: 317.83553202514645USD
- 2026-10-04: 317.83553202514645USD
- 2026-10-05: 317.83553202514645USD
- 2026-10-06: 317.83553202514645USD
- 2026-10-07: 317.83553202514645USD
- 2026-10-08: 317.83553202514645USD
- 2026-10-09: 317.83553202514645USD
- 2026-10-10: 317.83553202514645USD
- 2026-10-11: 317.83553202514645USD
- 2026-10-12: 299.33433224487305USD
- 2026-10-13: 317.83553202514645USD
- 2026-10-14: 317.83553202514645USD
- 2026-10-15: 317.83553202514645USD
- 2026-10-16: 317.83553202514645USD
- 2026-10-17: 302.3276020019531USD
- 2026-10-18: NO DATA
- 2026-10-19: NO DATA
- 2026-10-20: 288.5373182434082USD
- 2026-10-21: NO DATA
- 2026-10-22: NO DATA
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: NO DATA
- 2026-10-26: NO DATA
- 2026-10-27: NO DATA
- 2026-10-28: NO DATA
- 2026-10-29: 345.9472064727783USD
- 2026-10-30: 291.7361156280517USD
- 2026-10-31: 324.4130816986084USD
- 2026-11-01: 366.4276649810791USD
- 2026-11-02: 385.4700956878662USD
- 2026-11-03: 366.4276649810791USD
- 2026-11-04: 467.846949041748USD
- 2026-11-05: 386.8955473144531USD
- 2026-11-06: 406.2849963745117USD
- 2026-11-07: 467.846949041748USD
- 2026-11-08: 366.4276649810791USD
- 2026-11-09: 441.85322155761713USD
- 2026-11-10: 421.0501964233398USD
- 2026-11-11: 432.1118355651855USD
- 2026-11-12: 385.4700956878662USD
- 2026-11-13: 447.44411951293944USD
- 2026-11-14: 377.76135586242674USD
- 2026-11-15: 406.2849963745117USD
- 2026-11-16: 383.06990292663573USD
- 2026-11-17: 348.0919522491455USD
- 2026-11-18: 317.83553202514645USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Possibilité de location à long terme
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par Count on Us (Wyndham).
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Pour les parties de golf, les massages et les soins spa, les réservations doivent être effectuées en contactant cet hébergement avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Le prix total affiché pour les séjours du 24 décembre inclut le tarif spécial du repas obligatoire du réveillon de Noël.
- Le prix total affiché pour les séjours du 31 décembre inclut le tarif spécial du repas obligatoire du réveillon du Jour de l'An.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- En raison de travaux dans un bâtiment voisin, des nuisances sonores peuvent survenir.
Équipements populaires
Parking
Restaurant
Piscine
Chambres non-fumeurs
Baby-sitting/Services pour enfants
Organisation d'excursions
Général
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Club pour enfants
Bar de la piscine
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Services
Organisation d'excursions
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Service de change
Coffre-fort
Distributeur automatique de billets
Location de vélos
Consigne à bagage
Zone fumeurs
Laverie
24-Hour Front Desk
Bingo
Concierge Services
Activités
Piscine
Jardin
Parcours de golf (à proximité)
Plage (à proximité)
Plongée
Planche à voile
Cyclisme
Karaoké
Pêche
Équitation
Aire de jeux
Piscine pour enfants
Piscine extérieure
Musique live
Evening Entertainment
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Parking
Parking
Parking gratuit
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit