Hotel Villa Mercedes Palenque
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Property description
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Guest reviews
Fabulous
Based on 584 verified reviews
Who stays here?
Business
1%
Couple
45%
Family
35%
Group
15%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
Across many reviews, Hotel Villa Mercedes Palenque is praised for its lush jungle-style grounds, tranquil vibe, clean and comfortable rooms, attractive pools, and generally friendly staff, as well as a convenient location close to the Palenque ruins.
Read moreWas this helpful?
Patricia
15 Apr 2026
·
Stayed 2 nights
Opher
30 Oct 2025
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Stayed 2 nights
Fernando
24 Aug 2025
·
Stayed 2 nights
José Luis
21 Apr 2025
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Stayed 2 nights
Rachel
26 Mar 2025
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Stayed 2 nights
Location
Located in Palenque, Hotel Villa Mercedes Palenque is in a national park, within a 5-minute drive of Palenque National Park and Museo de Sitio Palenque. This spa hotel is 2.5 mi (4 km) from Palenque Archaeological Zone and 3.2 mi (5.1 km) from El Panchán.
More location infoFAQs
Yes, parking is available on-site. There is a fee for uncovered extended parking, which is approximately MXN 500 per day.
English breakfasts are available daily from 7 AM to noon for a fee, approximately MXN 250 for adults and MXN 150 for children.
Yes, the property allows pets in specific rooms only, with a fee of MXN 600 per pet, per night. Service animals are exempt from fees.
Check-in time is from 3:00 PM to 6:00 PM, and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request, but guests should contact the property in advance.
Yes, airport shuttle services are available. Guests can arrange transfers by contacting the property directly for pricing details.
The property features limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details should be confirmed with the property prior to arrival.
The hotel is located in Palenque, within a national park, and is a 5-minute drive from Palenque National Park and Museo de Sitio Palenque. It is 2.5 miles from the Palenque Archaeological Zone and 4.0 miles from El Panchán.
Yes, the property features two outdoor swimming pools. Pool access is available from 8:00 AM to 9:00 PM.
Children 11 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.
The property offers cribs, but guests must contact the property in advance to reserve them. Extra-person charges may apply depending on property policy.
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