Name: Best Western Fort Wayne I-69 North
Address: 2902 E Dupont Rd, Fort Wayne, Indiana, United States of America, Fort Wayne, Indiana, US
Price range: $95–$119 per night
Rating: 8.55

What guests think

At Best Western Fort Wayne I-69 North, guests frequently highlight clean, comfortable rooms, a convenient location near I-69 with walkable dining, a nice indoor pool, and a generally satisfying hot breakfast at a reasonable price.

Common drawbacks include inconsistent housekeeping, occasional rude or unresponsive front desk experiences, and mixed feedback on mattress comfort and pillows. Some guests also note occasional maintenance or facility issues such as temporary pool closures, noise or odors from the surroundings, and isolated problems like alarms or an out-of-order elevator. Overall, expect a convenient, value-focused stay with mostly reliable comfort and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool is frequently praised and generally clean; parking is easy in the shared strip-mall lot, and on-site laundry is available. Occasional issues include temporary pool closures or crowds.

Related guest reviews

8

TOSHIYASU

May 1, 2025

·

Stayed 1 night

The hotel is located in a mall. So it’s easy to park, shopping and dining option,

8

Kristen

Apr 8, 2024

·

Stayed 1 night

Pool was closed for maintenance/cleaning. It was not the fault of the hotel, but a big disappointment for our crew that was looking forward to swimming.

10

Kim

May 17, 2025

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Stayed 1 night

Nice and clean, good indoor pool and all the staff were very friendly.

10

Clarissa

Jul 23, 2025

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Stayed 2 nights

A lot of nearby dinning options in walking distance. Decent continental breakfast. Nice pool. Very clean & well kept room

8

Christopher

Apr 16, 2023

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Stayed 1 night

The rooms were clean and tidy. Hotel was just a bit dated which was fine. If you’re looking for a quick trip to stay this is a nice place. Although the parking situation is a little strange since you share parking with a strip mall that has a couple bars.

10

Carnell

Dec 30, 2024

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Stayed 2 nights

The motel lobby is more like a high end hotel. We were able to do laundry from our long trip.

10

christella

Jun 15, 2025

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Stayed 1 night

Great clean place. Staff was great Pool was nice size

10

Tina

May 21, 2025

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Stayed 1 night

Indoor pool was really nice. Free breakfast.

10

Chay

Apr 5, 2024

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Stayed 1 night

Better pool than most places, especially with kids

4

Ben

May 31, 2025

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Stayed 1 night

We had a great view of a power supply station. The pool was way way smaller than the online pictures. It looked like there was a sauna but it was boarded off. Overall the place looked really nice, but the bed was like sleeping on boards. Really stiff and uncomfortable

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Cleanliness

Many reviews praise very clean rooms and public areas. However, several report missed housekeeping, dirty or unprepared rooms, and a few pest or odor complaints.

Related guest reviews

6

Nicole

Jul 20, 2025

·

Stayed 1 night

This was the hotel that we went to on our wedding night. Check in took around 30 minutes, then we got to our room and the room was DIRTY. It had not been cleaned from the previous guest. We went back down to the front desk and he was not very surprised so it made me feel like this was not the first time it happened. We did eventually get a different room but it did take awhile. Not impressed

2

Marissa

May 6, 2024

·

Stayed 1 night

Terrible experience. There was bed bugs in the room! I have pictures. I will be calling Expedia for my money back. The hotel wouldn’t refund my money nor will best western corporate. I had to then do my laundry @ 1 am before my flight home, the hotel staff showed no concern. I paid 130$ to get bed bugs. My father also then paid 171$ for the same room!!!! Very inconvenient. 400$ for bed bugs!!! That morning there was also a bug in my ear to where I had to go to the hospital. I will be seeking compensation for my time, money and overall health in this situation.

4

Amy

Aug 18, 2025

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Stayed 1 night

In the middle of a busy strip mall. Old and dirty. The carpet was disgusting.

6

Pamela

Sep 14, 2025

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Stayed 2 nights

Clean. Good breakfast. Front desk staff attentive. Housekeeping staff not so much. Used Hotels.com to book 2 rooms for 2 nights. They only had us down for 1 room. I needed one of the rooms to be a handicapped room for my 90yo mom and my handicapped sister. The handicapped room they gave us was on the 2nd floor down 2 long hallways. I said that wouldn’t work. They changed it to a handicapped room on the 1st floor, down the same long hallways, but accessible via the side door. Mom wanted new towels the next day, and no housekeeping came. I had to ask twice for a missing hairdryer. On a good note the desk staff worked to get the second room added. And the late night attendant worked to get me a hairdryer.

10

Laura

Sep 7, 2024

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Stayed 1 night

Property was very clean and nicely decorated.

6

Hope

Nov 30, 2024

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Stayed 5 nights

At first glance, it was nice! We got a suite with a separate living area with a pull-out sofa for the teenager. When we unfolded it, we found dirty linens covered in crumbs and pink sprinkles. I went to the desk and asked for a set of sheets and changed them myself. The room was stocked with 3 towels and 1 wash cloth. We re-used the towels, but asked for more wash cloths and were graciously given 1 more. The next time we asked, we were told they had none available… We had trouble with our toilet flushing. My son went to the front desk, and was given a plunger. Really??? The entire stay, not ONE person came to service our room. I dont care if our bed is made up, but refreshing wash cloths and pulling the trash seems pretty important to me! By day 3, we had fruit flies…so I pulled the trash myself and sat it outside of the door when we left that morning. When we returned about 15 hours later, the trash was still there. I went to the front desk to get new liners for the waste baskets and pointed to the bags outside of our door (that was about 30 feet from the front desk and clearly visible to front desk staff and anyone else that approached the front desk. The employee did apologize and collect the trash from the door. He said we were scheduled for housekeeping the next day. Spoiler alert: they never came. Six days with zero housekeeping, a plunger, 2 wash cloths, and fruit flies. Never again. I understand hotels no longer provide daily service-but this was TOO MUCH.

10

Brittany

Sep 1, 2025

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Stayed 1 night

This property was very clean, the continental breakfast was plentiful and delicious, and the staff was super friendly. The rooms were newer and smelled nice too. Would definitely stay again.

10

Jessica

Jul 14, 2025

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Stayed 2 nights

Wonderfully clean! We had two rooms and both rooms were equally clean and quiet.

6

Kendra

Oct 11, 2024

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Stayed 1 night

Dried boogers on the wall in room :( gross. Can tell updated but done poorly. Fairly clean. Friendly staff.

6

Tessa

Jul 14, 2025

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Stayed 1 night

When I arrived the manager was on the phone with a difficult caller from what I could overhear but she was at the front desk and handled it unprofessionally talking in a rude tone and yelling. The other person at the desk eventually checked me. Ok check in experience. Room was ok. Kept finding black fuzz on the bed sheets and long gray hairs that didn’t belong to any of us. Good luck ever getting a hold of the front desk if you need anything cause they won’t answer and you’ll have to go to the lobby and hope someone is there. Would stay here again though cause the price was right and location good, but don’t expect much hospitality.

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Rooms

Renovated, generally quiet rooms with modern decor and some spacious suites; amenities like desks, fridges, and strong showers are mentioned. Some guests found mattresses too firm or saggy, pillows small, and occasional issues with AC or TV remotes.

Related guest reviews

8

phillip

May 9, 2025

·

Stayed 1 night

We would have given 5 stars, but the mattress leaves A LOT of room for improvement. Most hotels are really upgrading the quality of mattress. This Best Western needs to do better. Otherwise it was great.

8

Nancy

Jul 14, 2025

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Stayed 1 night

Great staff, clean. nice typical breakfast. Room was very worn in need of a redo - torn flooring, noisy AC that didn't lower the humidity, and rusty light fixtures.

10

Foster

Feb 19, 2025

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Stayed 1 night

The room was very large, it had a desk, couch, microwave, and fridge. Facility was clean, and it offered a nice breakfast. I couldn't ask for anything more for the cost.

10

Heather

Aug 5, 2025

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Stayed 1 night

Probably the quietest hotel I've stayed at. Room was clean, bed was comfortable enough. Just passing through, but it was enjoyable.

8

Jason

Sep 25, 2023

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Stayed 1 night

Facility is clean and in nice location. Only negative was the WiFi would not connect and the staff were unable to assist.

8

Laura

Nov 4, 2025

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Stayed 1 night

Rooms were nice. Shower was a bit small but managed.

10

Traci

Jun 29, 2025

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Stayed 2 nights

The only negative I have is that the beds are super firm. It’s like sleeping on the floor. Otherwise, I was pleasantly surprised, best Western has definitely upped their game!

8

Russell

Sep 13, 2023

·

Stayed 2 nights

Room was spacious and clean. Handicap shower was amazing. Bed seemed very firm did not sleep well. But other than that would recommend

10

Rowena

Dec 27, 2024

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Stayed 2 nights

We enjoyed the room’s modern design. We loved the beds overall design .

8

Sherrie

Mar 11, 2025

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Stayed 1 night

Nice room overall. Very clean and accommodating. Mattress was soft and sagged. Breakfast was good but no sweet rolls of any kind. We were on the 3rd floor which was very quiet .

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Service

Staff are often described as friendly, helpful, and accommodating. There are also multiple reports of unprofessional interactions, slow responses, booking or deposit confusion, and difficulty reaching the front desk.

Related guest reviews

10

Christa

Oct 20, 2025

·

Stayed 1 night

Great front desk service, nice clean room, comfy beds, shower with good water pressure. Good breakfast with biscuits and gravy, waffles, bagels, boiled eggs, yogurt, and cereal. Great stay at a great price

10

Lisa

Oct 11, 2024

·

Stayed 7 nights

The front desk person at check in was wonderful! Smiling, happy, very, very helpful! I needed to stay an extra day due to Hurricane Milton & he made it so easy to do!! I would recommend this hotel to everyone!!

2

Tim

Nov 9, 2023

·

Stayed 6 nights

I didn't like the manager Shannon, as she is a mean, distasteful woman who shouldn't be in the hospitality business. She was rude, no eye contact, put us in the worst room possible. I was there for my mom's funeral and requested a nice room, like room 107. Shannon purposely put us in the worst possible location there. Didn't speak to me and my wife and over charged us by 235.50 at check out. I had to dispute this with my credit card company, as she purposedly added an extra night to our bill, even though we left on day 5, instead of 6. We even told Shannon this upfront at check in and she told us Expedia had to take care of the bill discrepancy. Expedia told us it is up to Best Western on I-69 North to refund us our money. DO NOT stay there and if you have Shannon as the manager, leave immediately. She also treated us with racism, simply because we were a mixed husband/wife staying at a hotel we previously stayed at prior to her being the manager. All was good back then, but not just 2 days ago from my checking out. DO NOT STAY AT THIS PLACE!!!! You have been warned!!!!

10

Lorissa

Oct 3, 2024

·

Stayed 1 night

We stayed the night due to my father needing surgery at the nearby hospital. It was a quick stay but we enjoyed the property and the breakfast. My mother and I both forgot our toothbrushes, so it was very nice that the front desk was able to provide those for us.

2

Brad

Nov 27, 2023

·

Stayed 1 night

The staff wanted me to give them a cash security deposit but insisted that they could not give me a receipt for it. They were both attiment that they didnt work that way...in what country ? Very sloppy looking and inadequate staff, i wont stay here again.

2

Angela

Jan 22, 2024

·

Stayed 3 nights

Was relocated to this property from another hotel. We checked in around 4am and got to our room at 430am. We had 2 adults 2 children and 2 service dogs. The next morning around 7-730am the General Manager Kristy approached my husband and stated we would be charged a 250 pet fee because our dogs were not service animals. I went to the front desk myself and she made a scene in front of all the other guests that were eating breakfast. She accused me of lying and asked for documentation. Even though I have documentation, I kindly informed here that by federal law she is not allowed to ask for proof. I pulled up the ADA website to show her and she was not interested in seeing it. She asked me what my disability was. I told her I was not comfortable telling her nor did I have to by law tell her. She told me that she would be enforcing the pet fee then or I could leave. My family had nowhere else to go so I pulled up the information she requested and showed her. That wasn't good enough. She needed to know why I had 2 dogs and what the disability was. AGAIN, all this in front of other guests. It wasn't until I asked for corporates number and stated I would file a lawsuit that she backed off. No apology just stated well I ask for documentation because in the past others have lied to get out of the pet fee. She then proceeded to ask me, do they bark, do they have puppy pads, they can't be left in the room alone etc. We checked out a day early and I am not even getting a refund.

2

Doug

Oct 1, 2025

·

Stayed 2 nights

Upon arrival everything seemed great.We unpacked, hung our clothes, and stocked the fridge.After leaving for a few hours and returning there was an Awful odor in the room like sewer gas. Brought our complaint to the front desk. They didn't have a replacement room with the king bed so they moved us to a room with 2 queens. Packed everything again which was a huge inconvenience and moved to the next room. This room was not cleaned, unmade beds, half eaten meals on the tables and pretty much trashed. At this point it was getting late and my patience was running thin. Again to the front office where they moved us once again. This room was acceptable even though it was not the king room we initially booked. I am very disappointed and annoyed with all the packing, unpacking moving here and there. Will never stay at a best western again, and wouldve appreciated some kind of compensation for the hassle and inconvenience.

2

Brad

Jun 17, 2025

·

Stayed 3 nights

I had to cut my stay short, and they wouldn't do anything to help with unused days. I will never again be a customer.

10

maria

Dec 9, 2024

·

Stayed 1 night

Great service!!!

6

Tessa

Jul 14, 2025

·

Stayed 1 night

When I arrived the manager was on the phone with a difficult caller from what I could overhear but she was at the front desk and handled it unprofessionally talking in a rude tone and yelling. The other person at the desk eventually checked me. Ok check in experience. Room was ok. Kept finding black fuzz on the bed sheets and long gray hairs that didn’t belong to any of us. Good luck ever getting a hold of the front desk if you need anything cause they won’t answer and you’ll have to go to the lobby and hope someone is there. Would stay here again though cause the price was right and location good, but don’t expect much hospitality.

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Location

Right off I-69 in a shopping area with many restaurants within walking distance; convenient to hospitals and local attractions. Some mention external odors or early-morning noise like garbage trucks.

Related guest reviews

8

TOSHIYASU

May 1, 2025

·

Stayed 1 night

The hotel is located in a mall. So it’s easy to park, shopping and dining option,

10

Ruth

Apr 25, 2023

·

Stayed 3 nights

I enjoyed my stay except for being awoken early one morning by noise made by the city collecting trash from a nearby garbage bin. The staff were friendly, the room was clean, and the breakfast was good.

8

HECTOR

Oct 11, 2025

·

Stayed 1 night

Nice hotel close to the expressway and plenty of places to eat. Good value, comfortable bed and clean room

10

Paula

Oct 26, 2025

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Stayed 2 nights

We didn't eat the breakfast, but the room was very clean and parking was easy. It is right in an area with strip malls but that was a plus because there were several restaurants that you can walk to. Staff were very friendly. Would definitely stay again

10

Sharon

Sep 8, 2024

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Stayed 6 nights

Great location because it was close to Parkview Hospital where a family member was a patient. Great breakfasts!!

8

Piriya

May 3, 2025

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Stayed 1 night

New and very clean hotel, location close to restaurants. However the area have a very strong smell of cow, I’m not sure if there always been like that or just the days that I stayed.

10

Heather

May 12, 2024

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Stayed 1 night

Great location. A variety of dining options that you can walk to. Easy to get to from the freeway.

10

MIN

Jul 21, 2025

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Stayed 1 night

Location near restaurant

8

Mary

Jun 24, 2024

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Stayed 2 nights

Easy to get to right off I-69 . But quiet

10

scott

Apr 18, 2025

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Stayed 1 night

The Property is in a safe area. Dupont Rd., is a nice area. You're close to the mall and a lot of restaurants. It's a new property, so everything is super clean. It's a nice hotel.

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Dining

Breakfast is commonly described as good and well stocked, with hot items like eggs, sausage, waffles, and biscuits and gravy. Complaints include limited variety at times, cold items, or weak coffee/juice, and seating can feel tight when busy.

Related guest reviews

8

Kay

Apr 13, 2025

·

Stayed 2 nights

Had a great breakfast! Staff kept it full! Staff was excellent

10

Christa

Oct 20, 2025

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Stayed 1 night

Great front desk service, nice clean room, comfy beds, shower with good water pressure. Good breakfast with biscuits and gravy, waffles, bagels, boiled eggs, yogurt, and cereal. Great stay at a great price

10

Kathleen

Jun 20, 2025

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Stayed 1 night

It was just one night on our way to other places. We checked in at 9 p.m. and left at 8 a.m., so no chance to swim, but it looked like a really nice pool. Well-stocked breakfast and nice seating. Great start for our trip!

8

Keith

Oct 31, 2024

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Stayed 1 night

Clean, comfortable, & quiet. Friendly staff. Excellent so far! Breakfast not so much. Egg pucks were almost crunchy. Coffees and juices were so watered down they were nearly clear. Still a good value hotel, but make your own coffee in your room.

10

Keene

Dec 17, 2023

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Stayed 1 night

This was one of the nicest hotels we've stayed at with a price below $100. The breakfast served was a real breakfast, not just dry plastic-wrapped bakery goods.

8

Kevin

May 3, 2024

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Stayed 1 night

Everything was fine, but the breakfast was cold.

8

Donald

Sep 19, 2024

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Stayed 1 night

Likes: value for price, staff was friendly, clean room and common area, easy parking Dislikes: bed was too hard, couldn't use pool before 9am, Juice dispenser wasn't working (staff had to keep refilling pitchers and the ice was not clean)

8

Eric

Sep 15, 2024

·

Stayed 1 night

Good breakfast with hot options included meat and eggs. Close to expressway. Clean and quiet.

10

David

Dec 11, 2023

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Stayed 2 nights

Breakfast is fresh and different everyday.

10

Holly

Apr 9, 2024

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Stayed 2 nights

Great location, just a few minutes walk to restaurants. Our room was extremely clean, very comfortable and quiet. No issues whatsoever. The hot breakfast was really good too, it's nice to have options like eggs, sausage, biscuits and gravy, and waffles. Everything was clean and well stocked, but we did go to breakfast early so that may have helped. Would definitely stay here again!

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Month	Average price
January	$88
February	$92
March	$90
April	$93
May	$106
June	$102
July	$107
August	$104
September	$88
October	$89
November	$87
December	$82

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $116
20 $97	21 $110	22 $119	23 $110	24 $110	25 $98	26 $98
27 $95	28 $98	29 $99	30 $98

Su	Mo	Tu	We	Th	Fr	Sa
				1 $107	2 $106	3 $109
4 $103	5 $106	6 $98	7 $106	8 $108	9 $107	10 $112
11 $107	12 $108	13 $108	14 $108	15 $106	16 $106	17 $106
18 $108	19 $109	20 $108	21 $108	22 $106	23 $108	24 $106
25 $98	26 $106	27 $108	28 $106	29 $98	30 $107	31 $109

Best Western Fort Wayne I-69 North

Prices for Best Western Fort Wayne I-69 North

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-In Shower)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-In Shower)

Suite, 1 King Bed, Refrigerator & Microwave (Larger Room;With Sofabed)

Suite, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Guest reviews of Best Western Fort Wayne I-69 North

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Best Western Fort Wayne I-69 North

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