Is parking available at the property?

Free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately GBP 14.95 for adults and GBP 8.50 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 10:30 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The property is located in Betws-Y-Coed, within a 5-minute drive of Eryri National Park and St Michael's Church. It is 0.1 mi from Lledr Valley and 0.5 mi from Conwy Valley Railway Museum.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests. Specific operational hours are not mentioned.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

The Waterloo Hotel - Charming Stay in Conwy

Average nightly price at The Waterloo Hotel by month, last 12 months (USD)
Month	Average price
January	$91
February	$123
March	$144
April	$133
May	$161
June	$147
July	$150
August	$151
September	$156
October	$150
November	$122
December	$110

What guests think

Across reviews, The Waterloo Hotel is praised for its friendly, helpful staff, excellent location near Betws‑y‑Coed and Snowdonia, and handy on‑site facilities like the pool, gym and spa, with many guests enjoying comfortable lodges and easy parking.

Food and breakfast are frequently complimented, though some guests report limited or pricey dinner options and occasional quality issues. Accommodation ranges from renovated rooms to older lodges, and some report dated decor, noise or temperature fluctuations, and minor maintenance concerns. Overall, expect a practical base with solid amenities for exploring the area.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Pool, gym and spa are a highlight for many stays, and parking is easy and often free. Some guests noted busy periods or minor maintenance issues, plus occasional hot tub/jacuzzi problems.

Related guest reviews

10

Ben

Sep 28, 2024

·

Stayed 1 night

Gym and pool was great

8

Sean

Sep 8, 2025

·

Stayed 1 night

Stayed here a few times. Usually a quick and friendly check in, was a bit slow this time. Would have been good to know adding spa access was only from check until midday on check-out day before booking. Also, that Mondays a ‘bring your baby to pool day’. The first day we spent a couple of hours in the spa and it was so busy we could only use the pool. The second day was baby day and the hot-tub jacuzzi was broken. So, didn’t feel like the extra for the spa was worth it this time round.

10

Richard

Jan 15, 2025

·

Stayed 1 night

Excellent. value for money! Comfortable and very clean rooms, excellent food for evening meal and breakfast, Really good swimming pool lovely and clean. We will definitely stay here again.

10

Chye Hing

Dec 1, 2024

·

Stayed 2 nights

Very comfortable lodge, in a quiet area. Staff were polite, respectful and extremely helpful from the start to end. Only a few minutes walk into the main street of Betws-y-Coed where the shops and places to eat are. We also made use of the swimming pool and jacuzzi available, which were clean. Breakfast could do with a bigger variety of food but still alright. Dinner at the hotel restaurant is very expensive though!

10

Cal

Jul 24, 2025

·

Stayed 2 nights

Lovely property with very friendly and helpful staff. Big relaxing and inviting bar area. The pool area was ok, the hot tub was warm not hot but still relaxing after a long hike. Not a place where you can rest on lounge chairs but if you wanted to swim, sauna, steam room then perfect. Stayed in a lodge room which was the best choice, very quiet and view to greenery and trees. Room and bathroom very spacious. Highly recommend.

10

Alayne

Oct 6, 2025

·

Stayed 2 nights

A lovely area to stay. Hotel staff pleasant and helpful. Free parking. Rooms were comfortable, hotel had excellent dining facilities, bar and reception area. Attached spa was perfect.

10

dave

Oct 6, 2025

·

Stayed 2 nights

Spa was great nice little gym. Bar area lovely breakfast great. 10 min gentle walk into town , chalets might benefit a little from a makeover but clean and comfortable

8

Amy

Jul 12, 2025

·

Stayed 1 night

We had a lovely break in one of the lodges. The food in the restaurant was some of the best food we've ever tasted and the breakfast was absolutely delicious. Some aspects of the hotel and leisure centre look tired such as the handle bars near the steps of the top part of the pool are very loose, rust around the taps in the lodge, some chairs in the hotel restaurant could do with being replaced. Having said this it didn't take anything away from the wonderful time we had. After climbing a mountain we really appreciated the fantastic jacuzzi, exceptionally comfy bed and warm, powerful shower. The staff are very friendly and attentive to guests needs, providing ice cold water for the rooms due to a heatwave. We would stay here again without hesitation.

10

Kerry

Jun 7, 2024

·

Stayed 1 night

We stayed in one if the chalets amd were really impressed. Therebwere two bedrooms and a bathroom upstairs, plenty of seating downstairs, along with a dining area and another bedroom. The staff were friendly and the food in the restaurant was delicious. The pool and leisure centre were great and we made use of them. We will definitley stay here again.

10

Raymund

May 24, 2024

·

Stayed 3 nights

This was excellent value for money as it included full spar access and your car is right outside the door of your personal lodge door.

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Cleanliness

Most guests found rooms and common areas clean and well kept. A few reported lapses such as mould, rust, or missed bathroom hair.

Related guest reviews

8

Neil

Oct 31, 2025

·

Stayed 1 night

Nice, comfy clean room. Friendly staff and great customer service

10

JAY

Oct 28, 2025

·

Stayed 2 nights

Room was very clean and staff were outstanding

10

Colin

Mar 1, 2025

·

Stayed 3 nights

Hotel, restaurant, bar and rooms we absolutely spotless. Staff were really friendly and helpful. Mobility scooter friendly access was great.

10

Chelsea

Dec 8, 2023

·

Stayed 2 nights

Myself and my partner stayed here for two nights towards the end of November. We stayed in one of the lodges behind the hotel's main building. The room was clean, and had everything we needed. There was additionally plenty of parking spaces available. During our stay we also visited the spa area and used the facilities - would definitely recommend, especially in the cold weather. The breakfast was freshly cooked, and had everything you needed. We will definitely be staying again in the future and recommending to friends - thank you.

10

David

Nov 24, 2023

·

Stayed 1 night

Very nice position. Easy walking to town centre. Easy parking. Very clean and tidy in hotel and our lodge room. Staff were very helpful and polite.

8

Amy

Jul 12, 2025

·

Stayed 1 night

We had a lovely break in one of the lodges. The food in the restaurant was some of the best food we've ever tasted and the breakfast was absolutely delicious. Some aspects of the hotel and leisure centre look tired such as the handle bars near the steps of the top part of the pool are very loose, rust around the taps in the lodge, some chairs in the hotel restaurant could do with being replaced. Having said this it didn't take anything away from the wonderful time we had. After climbing a mountain we really appreciated the fantastic jacuzzi, exceptionally comfy bed and warm, powerful shower. The staff are very friendly and attentive to guests needs, providing ice cold water for the rooms due to a heatwave. We would stay here again without hesitation.

10

Michelle

Aug 24, 2025

·

Stayed 2 nights

Everything was good, staff were fabulous, hotel was clean, only thing for me was that we were at the front and had the window open because it was very warm and the noise of traffic was terrible. Very very noisy road and fast speeding cars etc all night. Im a good sleeper but was awoke quite a few times by noisy traffic. I was hoping for the noise from owls or foxes haha . If i was to stay again i would ask for a room at the back ?

8

Lisa

Jun 22, 2025

·

Stayed 1 night

Great location. 10min walk into Betws-y-coed. Loads of parking at the hotel. We stayed in a Delux Double room which had recently been renovatated and it was beautiful with a huge comfy bed, a sofa, a modern bathroom, separate free standing bath in the bedroom plus a outside seating area. The bath was ideal to relax in after a day exploring. Our only issue was finding a large clump of hair on the bathroom floor which the cleaners must have missed. Not a major problem, we simply picked it up with a tissue and binned it... but not great! The hotel also has a pool and gym, but we didn't use these. From the outside, the hotel overall looks tired and dated. But if you book a renovated room, you can't go wrong. We would stay again.

8

Marta

Jun 4, 2025

·

Stayed 1 night

Great for overnight stay after a hiking trip. Comfy and spacious Lodge, reaturant and bar for convenience ( not used pool or breakfast- for an extra pay). Bathroom needs a good scrub tho, mouldy around bath tub and between tiles ( needed a bath to defrost after hike). Iron, hairdryer, coffee and tea- all there

8

Glynis

Mar 29, 2025

·

Stayed 1 night

Hotel is lovely, receptionist could have been more friendly when we first arrived. A smile goes a long way. A toilet brush in the bathroom would have been nice. Lovely breakfast.

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Rooms

Rooms and lodges are generally spacious and comfortable, with some newer or upgraded options and convenient parking outside many lodges. Downsides include dated decor or small TVs in places, occasional noise, temperature control issues, and some uncomfortable beds.

Related guest reviews

8

Nerys

Jul 14, 2025

·

Stayed 1 night

Really nice hotel with lovely reception and restaurant staff. Lovely, clean comfortable room, the only downside is there were toilets next to our room so every time somebody used the hand dryer we had a lot of noise. Bathroom was small but very clean. Will definitely stay again

4

James

Aug 12, 2023

·

Stayed 1 night

The mattress felt like it should have been replaced many years ago, you could feel in-prints of where people have previously slept, and felt like the hotel new this as there was a duvet under the bedsheet to try and hide this. Food was very nice, and the bathroom was very nice too - giving us inspiration on how to decorate our bathroom at home. The main issue was the lack of comfort in the bed.

4

Maria

Oct 27, 2024

·

Stayed 2 nights

Our so-called Luxury twin room lodge was surprisingly shabby and in need of renovation. Considering we were charged over £200/night I feel robbed! Everything at the hotel is outdated and not well kept. The grounds need smartening up and the exteriors of the lodges should have been painted 2 years ago. Our bathroom was tiny and outdated with a dirty shower curtain. The towels were old and small. The bathroom window though frosted only had a net up. I’m sure upper bodies are visible, privacy issue. Hard to read the radiator valve settings as they were paint splashed (but not recent paint!) Pool complex staff were friendly but the place could do with a facelift. Restaurant menu quite limited. Food adequate but nothing special. Lodge windows running within condensation even after using bathroom extractor and opening windows. Felt a bit damp and run down. Location was convenient for us but our luxury lodge lacked creature comforts and any charm, so didn’t feel like a great location for couples long weekend away.

10

Charlotte

Sep 1, 2025

·

Stayed 3 nights

A great property for exploring Snowdonia. We stayed in a superior lodge and loved that we had an outside patio as well a sofa - the room was a brilliant size!

6

Aaran

Oct 6, 2025

·

Stayed 2 nights

Parking was good staff were helpfull. Room wasn’t a deluxe lodge as stated very over due a make over and it was 2 single beds put together which I find wrong when stated it’s a double room!

10

Cal

Jul 24, 2025

·

Stayed 2 nights

Lovely property with very friendly and helpful staff. Big relaxing and inviting bar area. The pool area was ok, the hot tub was warm not hot but still relaxing after a long hike. Not a place where you can rest on lounge chairs but if you wanted to swim, sauna, steam room then perfect. Stayed in a lodge room which was the best choice, very quiet and view to greenery and trees. Room and bathroom very spacious. Highly recommend.

8

Thomas

May 18, 2025

·

Stayed 4 nights

Great hotel and facilities, room was a little too hot, but a fan was provided

10

Michelle

Aug 24, 2025

·

Stayed 2 nights

Everything was good, staff were fabulous, hotel was clean, only thing for me was that we were at the front and had the window open because it was very warm and the noise of traffic was terrible. Very very noisy road and fast speeding cars etc all night. Im a good sleeper but was awoke quite a few times by noisy traffic. I was hoping for the noise from owls or foxes haha . If i was to stay again i would ask for a room at the back ?

8

Lisa

Jun 22, 2025

·

Stayed 1 night

Great location. 10min walk into Betws-y-coed. Loads of parking at the hotel. We stayed in a Delux Double room which had recently been renovatated and it was beautiful with a huge comfy bed, a sofa, a modern bathroom, separate free standing bath in the bedroom plus a outside seating area. The bath was ideal to relax in after a day exploring. Our only issue was finding a large clump of hair on the bathroom floor which the cleaners must have missed. Not a major problem, we simply picked it up with a tissue and binned it... but not great! The hotel also has a pool and gym, but we didn't use these. From the outside, the hotel overall looks tired and dated. But if you book a renovated room, you can't go wrong. We would stay again.

10

Nicola

Jul 28, 2024

·

Stayed 2 nights

hotel & staff excellent & friendly good location only 10 minutes walk to centre stayed in a lodge which did not have great soundproofing would stay again but not in a lodge.

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Service

Service is widely described as friendly, welcoming and helpful across the hotel. Isolated complaints mention a grumpy server, slow bar service, or an unfriendly check‑in.

Related guest reviews

10

Michael

Jul 31, 2025

·

Stayed 3 nights

We had a terrific break, staff very friendly, efficient and helpful. A highlight was my rack of ribs for dinner….. incredible.

8

Neil

Oct 31, 2025

·

Stayed 1 night

Nice, comfy clean room. Friendly staff and great customer service

10

Sarah

Nov 23, 2025

·

Stayed 2 nights

Staff were lovely, breakfast and facilities were amazing. Great value for money!

6

Paul

Aug 13, 2024

·

Stayed 2 nights

Reception desk very helpful. Limited options on the restaurant’s menu. Prices for food high. Service in the bar area was slow. The accommodation was very clean but furnishings in the bathroom looked worn/ tired. The French windows wouldn’t open. We have used this hotel many times and the only time we felt disappointed.

10

Stephen

Jul 9, 2023

·

Stayed 6 nights

Happy and friendly staff. Nothing was too much trouble.

4

Ildiko

Jan 20, 2024

·

Stayed 2 nights

got a room next to the public toilet , I heard everyone flushing all the time . The receptionist who received me was unfriendly . I travelled alone for a workshop and when booked a restaurant I was hidden in the corner at a small table .. was it because as a woman I was alone ? I taught it was strange . will not book this hotel again.

10

Daniel

Mar 2, 2024

·

Stayed 1 night

We would stay again in a heartbeat - shout out to the brilliant team working here also, they were so good with us, friendly and nothing was too much trouble - cheers guys 😁😁

10

Janice

Sep 17, 2024

·

Stayed 1 night

Staff very friendly and efficient at both check in and bar. Room was clean and comfortable and had everything we needed. Had an excellent meal served in the bar.

10

Tina

Mar 24, 2024

·

Stayed 4 nights

Booked 4 nights but bed was to hard for my back, was upgraded free of charge to a superior room by lowri who was amazing throughout our stay and made us feel special, also a shout out to Justine in the restaurant who saved our special table every night and was just lovely and helpful in choosing the right meal for dinner, which was lovely every night, breakfast was amazing and plentiful and the pool and steam room were a lovely end to all our evenings, thanks guys x

6

Iain

Oct 26, 2025

·

Stayed 1 night

Check in was fine so was the room though it is old - long time since had a 14inch tv screen - but clean and comfortable. It was the breakfast that let it down. The buffet was laughable, the older lady who served us was very grumpy and the english was the absolute minimum to call it an english breakfast - though did have magnificent poached egg!

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Location

Convenient base a short walk to Betws‑y‑Coed and well placed for Snowdonia attractions. Many appreciated the quiet setting and easy access to trails and activities.

Related guest reviews

10

mrs n

Aug 29, 2025

·

Stayed 1 night

Great location and amenities.

8

Christopher

Feb 24, 2025

·

Stayed 1 night

Lovely stay, very convenient location- little stores and places to walk nearby but also close enough to travel to Snowdon etc. Staff were friendly and helpful when we needed them and it was a nice, clean and relaxed place to stay for what we needed. It was also nice to be able to use the pool as we arrived early and our room wasn’t quite ready. Didn’t eat there in the evening but the breakfast offering was plenty to load us up before trekking up Snowdon early.

8

Michael

Sep 7, 2024

·

Stayed 2 nights

Staff very friendly and helpful. Free parking at venue. Good gym and pool and spa facilities. Breakfast was good . Room was clean and spacious. Near to mountains of Snowdonia.

8

Gabriella

Aug 25, 2025

·

Stayed 3 nights

Great location.

8

Richard

Jun 16, 2024

·

Stayed 1 night

We stayed here as a group of 7 for a hiking weekend in Eryri/Snowdonia. The rooms, service and cleanliness were all good, the staff were always friendly and helpful. The hotel is nicely located on the edge of Betws Y Coed, but all the shops, restaurants and pubs are only a few minutes walk away.

10

David

Nov 24, 2023

·

Stayed 1 night

Very nice position. Easy walking to town centre. Easy parking. Very clean and tidy in hotel and our lodge room. Staff were very helpful and polite.

10

Richard

Feb 27, 2023

·

Stayed 1 night

Lovely hotel situated in the gateway to Snowdonia, Betws-y-coed. We were in one of the 'lodges' and I can't fault it. Easy parking (motel style), comfortable room and excellent bathroom. Hotel facilities were easy to access and good quality.

8

Lisa

Jun 22, 2025

·

Stayed 1 night

Great location. 10min walk into Betws-y-coed. Loads of parking at the hotel. We stayed in a Delux Double room which had recently been renovatated and it was beautiful with a huge comfy bed, a sofa, a modern bathroom, separate free standing bath in the bedroom plus a outside seating area. The bath was ideal to relax in after a day exploring. Our only issue was finding a large clump of hair on the bathroom floor which the cleaners must have missed. Not a major problem, we simply picked it up with a tissue and binned it... but not great! The hotel also has a pool and gym, but we didn't use these. From the outside, the hotel overall looks tired and dated. But if you book a renovated room, you can't go wrong. We would stay again.

10

Richard

Jan 4, 2025

·

Stayed 1 night

I’ve used the Waterloo Hotel a few times over the years. I’ve never had a bad experience or found anything to complain about. It’s warm, comfortable and the staff are friendly. It’s also perfectly located to explore Eryri/Snowdonia.

10

andres

Jun 11, 2024

·

Stayed 1 night

The location is perfect for all the attractions around the hotel, river and activities.

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Dining

Many guests enjoyed tasty dinners and hearty, cooked breakfasts. Others found breakfast inconsistent, menus limited or expensive at times, and one noted an earlier‑than‑expected kitchen closing.

Related guest reviews

10

Michael

Jul 31, 2025

·

Stayed 3 nights

We had a terrific break, staff very friendly, efficient and helpful. A highlight was my rack of ribs for dinner….. incredible.

10

Richard

Jan 15, 2025

·

Stayed 1 night

Excellent. value for money! Comfortable and very clean rooms, excellent food for evening meal and breakfast, Really good swimming pool lovely and clean. We will definitely stay here again.

6

Julie

Dec 15, 2024

·

Stayed 1 night

The room we stayed in was a superior double, which from the outside doesn’t look great, but inside was very nice, big and comfortable, with a nice outside space. Bed was very comfortable and shower was great. Service from the staff was excellent apart from the food, which was dreadful. We booked an evening meal, and the menu was disappointing, limited and expensive. We ordered pasta and pizza plus starters. They had no pasta so offered rice. The pizza was very undercooked, so couldn’t eat it. There wasn’t anyone but us in the restaurant and it felt everything was rushed. We weren’t looking forward to breakfast after the previous meal, but as we had paid, we decided to give it a go but again, it was dreadful. The produce was really poor and the food was like rubber. Overall, staff were lovely and the place is really nice, including the spa, which was fab, but the food really let it down for us, sadly.

6

Paul

Aug 13, 2024

·

Stayed 2 nights

Reception desk very helpful. Limited options on the restaurant’s menu. Prices for food high. Service in the bar area was slow. The accommodation was very clean but furnishings in the bathroom looked worn/ tired. The French windows wouldn’t open. We have used this hotel many times and the only time we felt disappointed.

4

Terry

Oct 21, 2025

·

Stayed 2 nights

After spending over £500 on our special weekend away. The front door was broken and very heavy to pull open and walk through the room was nice well presented but I was very disappointed on the restaurant on our room card and on checking in it stipulated food was served until 20:30 we turned up at 8 only to be told they had changed the times the week before did show them our room card but it was out of their hands so we had to have a taxi into the town. Overall for the price very disappointing.

10

John

Aug 31, 2025

·

Stayed 2 nights

Lovely hotel in a great area with lots to do. Staff were very friendly and the food was delicious

10

Chye Hing

Dec 1, 2024

·

Stayed 2 nights

Very comfortable lodge, in a quiet area. Staff were polite, respectful and extremely helpful from the start to end. Only a few minutes walk into the main street of Betws-y-Coed where the shops and places to eat are. We also made use of the swimming pool and jacuzzi available, which were clean. Breakfast could do with a bigger variety of food but still alright. Dinner at the hotel restaurant is very expensive though!

10

Danny

Aug 14, 2025

·

Stayed 1 night

Great service good food and great location

8

Amy

Jul 12, 2025

·

Stayed 1 night

We had a lovely break in one of the lodges. The food in the restaurant was some of the best food we've ever tasted and the breakfast was absolutely delicious. Some aspects of the hotel and leisure centre look tired such as the handle bars near the steps of the top part of the pool are very loose, rust around the taps in the lodge, some chairs in the hotel restaurant could do with being replaced. Having said this it didn't take anything away from the wonderful time we had. After climbing a mountain we really appreciated the fantastic jacuzzi, exceptionally comfy bed and warm, powerful shower. The staff are very friendly and attentive to guests needs, providing ice cold water for the rooms due to a heatwave. We would stay here again without hesitation.

6

Iain

Oct 26, 2025

·

Stayed 1 night

Check in was fine so was the room though it is old - long time since had a 14inch tv screen - but clean and comfortable. It was the breakfast that let it down. The buffet was laughable, the older lady who served us was very grumpy and the english was the absolute minimum to call it an english breakfast - though did have magnificent poached egg!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $136	21 $148	22 $136	23 $238	24 $166
25 $135	26 $135	27 $146	28 $150	29 $147	30 $146	31 $164

Su	Mo	Tu	We	Th	Fr	Sa
1 $135	2 $135	3 $134	4 $138	5 $138	6 $147	7 $166
8 $132	9 $136	10 $136	11 $137	12 $138	13 $149	14 $164
15 $135	16 $134	17 $136	18 $138	19 $138	20 $148	21 $149
22 $134	23 $135	24 $134	25 $136	26 $137	27 $143	28 $156
29 $131	30 $136

The Waterloo Hotel

Prices for The Waterloo Hotel

Monthly average prices

About this property

Location

Room options

Superior Twin Room (Lodge)

Family Room (Superior Lodge)

Standard Twin Room (Lodge)

Deluxe Double Room

Standard Double Room (Lodge)

Superior Double Room (Lodge)

Double Room (Hotel)

Guest reviews of The Waterloo Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Waterloo Hotel

Considering this hotel for your trip?

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