The Waterloo Hotel
US$150
/ night
Avg. for October
Prices for The Waterloo Hotel
Select dates to see prices and availability
US$150
/ night
Avg. for October
Monthly average prices
Nightly prices at The Waterloo Hotel average US$91 in the cheapest month (January) and US$161 in the most expensive month (May), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$91 |
| February | US$123 |
| March | US$144 |
| April | US$133 |
| May | US$161 |
| June | US$147 |
| July | US$150 |
| August | US$151 |
| September | US$156 |
| October | US$150 |
| November | US$122 |
| December | US$110 |
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Oct · US$150
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Most expensive: May (~US$161)
Cheapest: January (~US$91)
About this property
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless interne...
Amenities
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access and a reception hall.
Business amenities
The front desk is staffed during limited hours. Free self parking is available onsite.
Dining
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Bar1815, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 44 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Location
With a stay at Waterloo Hotel Lodge in Betws-Y-Coed, you'll be in a national park, within a 5-minute drive of Eryri National Park and Lledr Valley. This spa hotel is 0.4 mi (0.7 km) from St Michael's Church and 0.5 mi (0.8 km) from Conwy Valley Railway Museum.
What's nearby
Lledr Valley(0.1 Miles)
St Michael's Church(0.5 Miles)
Conwy Valley Railway Museum(0.5 Miles)
Eryri National Park Visitor Centre(0.5 Miles)
Betws-Y-Coed Golf Club(0.6 Miles)
Pont-y-Pair Bridge(0.7 Miles)
Gwydyr Forest(0.9 Miles)
Llyn Elsi(1.4 Miles)
Zip World Betws-y-Coed(1.4 Miles)
Conwy Falls(2 Miles)
Swallow Falls(2.7 Miles)
Eryri National Park(2.9 Miles)
Ty Hyll (The Ugly House)(3.2 Miles)
Gwydir Uchaf Chapel(3.7 Miles)
Gwydir Castle(3.8 Miles)
The preferred airport for Waterloo Hotel Lodge is Manchester Airport (MAN)(86 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Room service
Housekeeping
Location
Holyhead Road, Wales, United Kingdom
Lledr Valley (0.1 Miles)
St Michael's Church (0.5 Miles)
Conwy Valley Railway Museum (0.5 Miles)
Eryri National Park Visitor Centre (0.5 Miles)
Betws-Y-Coed Golf Club (0.6 Miles)
Pont-y-Pair Bridge (0.7 Miles)
Room options
6
Superior Twin Room (Lodge)
2 Single Beds
Sleeps 2
HeatingWi-Fi (Free)Private BathroomPatio
4
Family Room (Superior Lodge)
1 Extra-Large Double Bed
, 1 Single Bed
and 2 Bunk Beds
Sleeps 3
Separate Dining AreaHeatingWi-Fi (Free)Separate Living RoomPatio
4
Standard Twin Room (Lodge)
2 Single Beds
Sleeps 2
HeatingWi-Fi (Free)Private Bathroom
5
Deluxe Double Room
1 Extra-Large Double Bed
Sleeps 2
Deck or PatioHeatingWi-Fi (Free)Deep Soaking Bathtub
6
Standard Double Room (Lodge)
1 Double Bed
Sleeps 2
HeatingWi-Fi (Free)Private Bathroom
6
Superior Double Room (Lodge)
1 Double Bed
Sleeps 2
HeatingWi-Fi (Free)Private BathroomPatio
4
Double Room (Hotel)
1 Double Bed
Sleeps 2
HeatingWi-Fi (Free)Private Bathroom
Guest reviews of The Waterloo Hotel
9.1
Superb
Based on 1,606 verified reviews
Who stays here?
Business
3%
Couple
55%
Family
24%
Group
12%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
Across reviews, The Waterloo Hotel is praised for its friendly, helpful staff, excellent location near Betws‑y‑Coed and Snowdonia, and handy on‑site facilities like the pool, gym and spa, with many guests enjoying comfortable lodges and easy parking.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Across reviews, The Waterloo Hotel is praised for its friendly, helpful staff, excellent location near Betws‑y‑Coed and Snowdonia, and handy on‑site facilities like the pool, gym and spa, with many guests enjoying comfortable lodges and easy parking.
Food and breakfast are frequently complimented, though some guests report limited or pricey dinner options and occasional quality issues. Accommodation ranges from renovated rooms to older lodges, and some report dated decor, noise or temperature fluctuations, and minor maintenance concerns. Overall, expect a practical base with solid amenities for exploring the area.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Pool, gym and spa are a highlight for many stays, and parking is easy and often free. Some guests noted busy periods or minor maintenance issues, plus occasional hot tub/jacuzzi problems.
Related guest reviews
10
Ben
28 Sept 2024
·
Stayed 1 night
Gym and pool was great
Gym and pool was great
8
Sean
8 Sept 2025
·
Stayed 1 night
Stayed here a few times. Usually a quick and friendly check in, was a bit slow this time. Would have been good to know adding spa access was only from check until midday on check-out day before booking. Also, that Mondays a ‘bring your baby to pool day’. The first day we spent a couple of hours in the spa and it was so busy we could only use the pool. The second day was baby day and the hot-tub jacuzzi was broken. So, didn’t feel like the extra for the spa was worth it this time round.
Stayed here a few times. Usually a quick and friendly check in, was a bit slow this time. Would have been good to know adding spa access was only from check until midday on check-out day before booking. Also, that Mondays a ‘bring your baby to pool day’. The first day we spent a couple of hours in the spa and it was so busy we could only use the pool. The second day was baby day and the hot-tub jacuzzi was broken. So, didn’t feel like the extra for the spa was worth it this time round.
10
Richard
15 Jan 2025
·
Stayed 1 night
Excellent. value for money! Comfortable and very clean rooms, excellent food for evening meal and breakfast, Really good swimming pool lovely and clean. We will definitely stay here again.
Excellent. value for money! Comfortable and very clean rooms, excellent food for evening meal and breakfast, Really good swimming pool lovely and clean. We will definitely stay here again.
10
Chye Hing
1 Dec 2024
·
Stayed 2 nights
Very comfortable lodge, in a quiet area. Staff were polite, respectful and extremely helpful from the start to end. Only a few minutes walk into the main street of Betws-y-Coed where the shops and places to eat are. We also made use of the swimming pool and jacuzzi available, which were clean. Breakfast could do with a bigger variety of food but still alright. Dinner at the hotel restaurant is very expensive though!
Very comfortable lodge, in a quiet area. Staff were polite, respectful and extremely helpful from the start to end. Only a few minutes walk into the main street of Betws-y-Coed where the shops and places to eat are. We also made use of the swimming pool and jacuzzi available, which were clean. Breakfast could do with a bigger variety of food but still alright. Dinner at the hotel restaurant is very expensive though!
10
Cal
24 Jul 2025
·
Stayed 2 nights
Lovely property with very friendly and helpful staff. Big relaxing and inviting bar area. The pool area was ok, the hot tub was warm not hot but still relaxing after a long hike. Not a place where you can rest on lounge chairs but if you wanted to swim, sauna, steam room then perfect. Stayed in a lodge room which was the best choice, very quiet and view to greenery and trees. Room and bathroom very spacious. Highly recommend.
Lovely property with very friendly and helpful staff. Big relaxing and inviting bar area. The pool area was ok, the hot tub was warm not hot but still relaxing after a long hike. Not a place where you can rest on lounge chairs but if you wanted to swim, sauna, steam room then perfect. Stayed in a lodge room which was the best choice, very quiet and view to greenery and trees. Room and bathroom very spacious. Highly recommend.
10
Alayne
6 Oct 2025
·
Stayed 2 nights
A lovely area to stay. Hotel staff pleasant and helpful. Free parking. Rooms were comfortable, hotel had excellent dining facilities, bar and reception area. Attached spa was perfect.
A lovely area to stay. Hotel staff pleasant and helpful. Free parking. Rooms were comfortable, hotel had excellent dining facilities, bar and reception area. Attached spa was perfect.
10
dave
6 Oct 2025
·
Stayed 2 nights
Spa was great nice little gym. Bar area lovely breakfast great. 10 min gentle walk into town , chalets might benefit a little from a makeover but clean and comfortable
Spa was great nice little gym. Bar area lovely breakfast great. 10 min gentle walk into town , chalets might benefit a little from a makeover but clean and comfortable
8
Amy
12 Jul 2025
·
Stayed 1 night
We had a lovely break in one of the lodges. The food in the restaurant was some of the best food we've ever tasted and the breakfast was absolutely delicious. Some aspects of the hotel and leisure centre look tired such as the handle bars near the steps of the top part of the pool are very loose, rust around the taps in the lodge, some chairs in the hotel restaurant could do with being replaced. Having said this it didn't take anything away from the wonderful time we had. After climbing a mountain we really appreciated the fantastic jacuzzi, exceptionally comfy bed and warm, powerful shower. The staff are very friendly and attentive to guests needs, providing ice cold water for the rooms due to a heatwave. We would stay here again without hesitation.
We had a lovely break in one of the lodges. The food in the restaurant was some of the best food we've ever tasted and the breakfast was absolutely delicious. Some aspects of the hotel and leisure centre look tired such as the handle bars near the steps of the top part of the pool are very loose, rust around the taps in the lodge, some chairs in the hotel restaurant could do with being replaced. Having said this it didn't take anything away from the wonderful time we had. After climbing a mountain we really appreciated the fantastic jacuzzi, exceptionally comfy bed and warm, powerful shower. The staff are very friendly and attentive to guests needs, providing ice cold water for the rooms due to a heatwave. We would stay here again without hesitation.
10
Kerry
7 Jun 2024
·
Stayed 1 night
We stayed in one if the chalets amd were really impressed. Therebwere two bedrooms and a bathroom upstairs, plenty of seating downstairs, along with a dining area and another bedroom. The staff were friendly and the food in the restaurant was delicious. The pool and leisure centre were great and we made use of them. We will definitley stay here again.
We stayed in one if the chalets amd were really impressed. Therebwere two bedrooms and a bathroom upstairs, plenty of seating downstairs, along with a dining area and another bedroom. The staff were friendly and the food in the restaurant was delicious. The pool and leisure centre were great and we made use of them. We will definitley stay here again.
10
Raymund
24 May 2024
·
Stayed 3 nights
This was excellent value for money as it included full spar access and your car is right outside the door of your personal lodge door.
This was excellent value for money as it included full spar access and your car is right outside the door of your personal lodge door.
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AI-generated summary based on recent guest reviews
Cleanliness
Most guests found rooms and common areas clean and well kept. A few reported lapses such as mould, rust, or missed bathroom hair.
Related guest reviews
8
Neil
31 Oct 2025
·
Stayed 1 night
Nice, comfy clean room. Friendly staff and great customer service
Nice, comfy clean room. Friendly staff and great customer service
10
JAY
28 Oct 2025
·
Stayed 2 nights
Room was very clean and staff were outstanding
Room was very clean and staff were outstanding
10
Colin
1 Mar 2025
·
Stayed 3 nights
Hotel, restaurant, bar and rooms we absolutely spotless. Staff were really friendly and helpful. Mobility scooter friendly access was great.
Hotel, restaurant, bar and rooms we absolutely spotless. Staff were really friendly and helpful. Mobility scooter friendly access was great.
10
Chelsea
8 Dec 2023
·
Stayed 2 nights
Myself and my partner stayed here for two nights towards the end of November. We stayed in one of the lodges behind the hotel's main building. The room was clean, and had everything we needed. There was additionally plenty of parking spaces available. During our stay we also visited the spa area and used the facilities - would definitely recommend, especially in the cold weather. The breakfast was freshly cooked, and had everything you needed. We will definitely be staying again in the future and recommending to friends - thank you.
Myself and my partner stayed here for two nights towards the end of November. We stayed in one of the lodges behind the hotel's main building. The room was clean, and had everything we needed. There was additionally plenty of parking spaces available. During our stay we also visited the spa area and used the facilities - would definitely recommend, especially in the cold weather. The breakfast was freshly cooked, and had everything you needed. We will definitely be staying again in the future and recommending to friends - thank you.
10
David
24 Nov 2023
·
Stayed 1 night
Very nice position. Easy walking to town centre. Easy parking. Very clean and tidy in hotel and our lodge room. Staff were very helpful and polite.
Very nice position. Easy walking to town centre. Easy parking. Very clean and tidy in hotel and our lodge room. Staff were very helpful and polite.
8
Amy
12 Jul 2025
·
Stayed 1 night
We had a lovely break in one of the lodges. The food in the restaurant was some of the best food we've ever tasted and the breakfast was absolutely delicious. Some aspects of the hotel and leisure centre look tired such as the handle bars near the steps of the top part of the pool are very loose, rust around the taps in the lodge, some chairs in the hotel restaurant could do with being replaced. Having said this it didn't take anything away from the wonderful time we had. After climbing a mountain we really appreciated the fantastic jacuzzi, exceptionally comfy bed and warm, powerful shower. The staff are very friendly and attentive to guests needs, providing ice cold water for the rooms due to a heatwave. We would stay here again without hesitation.
We had a lovely break in one of the lodges. The food in the restaurant was some of the best food we've ever tasted and the breakfast was absolutely delicious. Some aspects of the hotel and leisure centre look tired such as the handle bars near the steps of the top part of the pool are very loose, rust around the taps in the lodge, some chairs in the hotel restaurant could do with being replaced. Having said this it didn't take anything away from the wonderful time we had. After climbing a mountain we really appreciated the fantastic jacuzzi, exceptionally comfy bed and warm, powerful shower. The staff are very friendly and attentive to guests needs, providing ice cold water for the rooms due to a heatwave. We would stay here again without hesitation.
10
Michelle
24 Aug 2025
·
Stayed 2 nights
Everything was good, staff were fabulous, hotel was clean, only thing for me was that we were at the front and had the window open because it was very warm and the noise of traffic was terrible. Very very noisy road and fast speeding cars etc all night. Im a good sleeper but was awoke quite a few times by noisy traffic. I was hoping for the noise from owls or foxes haha . If i was to stay again i would ask for a room at the back ?
Everything was good, staff were fabulous, hotel was clean, only thing for me was that we were at the front and had the window open because it was very warm and the noise of traffic was terrible. Very very noisy road and fast speeding cars etc all night. Im a good sleeper but was awoke quite a few times by noisy traffic. I was hoping for the noise from owls or foxes haha . If i was to stay again i would ask for a room at the back ?
8
Lisa
22 Jun 2025
·
Stayed 1 night
Great location. 10min walk into Betws-y-coed. Loads of parking at the hotel. We stayed in a Delux Double room which had recently been renovatated and it was beautiful with a huge comfy bed, a sofa, a modern bathroom, separate free standing bath in the bedroom plus a outside seating area. The bath was ideal to relax in after a day exploring. Our only issue was finding a large clump of hair on the bathroom floor which the cleaners must have missed. Not a major problem, we simply picked it up with a tissue and binned it... but not great! The hotel also has a pool and gym, but we didn't use these. From the outside, the hotel overall looks tired and dated. But if you book a renovated room, you can't go wrong. We would stay again.
Great location. 10min walk into Betws-y-coed. Loads of parking at the hotel. We stayed in a Delux Double room which had recently been renovatated and it was beautiful with a huge comfy bed, a sofa, a modern bathroom, separate free standing bath in the bedroom plus a outside seating area. The bath was ideal to relax in after a day exploring. Our only issue was finding a large clump of hair on the bathroom floor which the cleaners must have missed. Not a major problem, we simply picked it up with a tissue and binned it... but not great! The hotel also has a pool and gym, but we didn't use these. From the outside, the hotel overall looks tired and dated. But if you book a renovated room, you can't go wrong. We would stay again.
8
Marta
4 Jun 2025
·
Stayed 1 night
Great for overnight stay after a hiking trip. Comfy and spacious Lodge, reaturant and bar for convenience ( not used pool or breakfast- for an extra pay). Bathroom needs a good scrub tho, mouldy around bath tub and between tiles ( needed a bath to defrost after hike). Iron, hairdryer, coffee and tea- all there
Great for overnight stay after a hiking trip. Comfy and spacious Lodge, reaturant and bar for convenience ( not used pool or breakfast- for an extra pay). Bathroom needs a good scrub tho, mouldy around bath tub and between tiles ( needed a bath to defrost after hike). Iron, hairdryer, coffee and tea- all there
8
Glynis
29 Mar 2025
·
Stayed 1 night
Hotel is lovely, receptionist could have been more friendly when we first arrived. A smile goes a long way. A toilet brush in the bathroom would have been nice. Lovely breakfast.
Hotel is lovely, receptionist could have been more friendly when we first arrived. A smile goes a long way. A toilet brush in the bathroom would have been nice. Lovely breakfast.
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AI-generated summary based on recent guest reviews
Rooms
Rooms and lodges are generally spacious and comfortable, with some newer or upgraded options and convenient parking outside many lodges. Downsides include dated decor or small TVs in places, occasional noise, temperature control issues, and some uncomfortable beds.
Related guest reviews
8
Nerys
14 Jul 2025
·
Stayed 1 night
Really nice hotel with lovely reception and restaurant staff. Lovely, clean comfortable room, the only downside is there were toilets next to our room so every time somebody used the hand dryer we had a lot of noise. Bathroom was small but very clean. Will definitely stay again
Really nice hotel with lovely reception and restaurant staff. Lovely, clean comfortable room, the only downside is there were toilets next to our room so every time somebody used the hand dryer we had a lot of noise. Bathroom was small but very clean. Will definitely stay again
4
James
12 Aug 2023
·
Stayed 1 night
The mattress felt like it should have been replaced many years ago, you could feel in-prints of where people have previously slept, and felt like the hotel new this as there was a duvet under the bedsheet to try and hide this. Food was very nice, and the bathroom was very nice too - giving us inspiration on how to decorate our bathroom at home. The main issue was the lack of comfort in the bed.
The mattress felt like it should have been replaced many years ago, you could feel in-prints of where people have previously slept, and felt like the hotel new this as there was a duvet under the bedsheet to try and hide this. Food was very nice, and the bathroom was very nice too - giving us inspiration on how to decorate our bathroom at home. The main issue was the lack of comfort in the bed.
4
Maria
27 Oct 2024
·
Stayed 2 nights
Our so-called Luxury twin room lodge was surprisingly shabby and in need of renovation. Considering we were charged over £200/night I feel robbed! Everything at the hotel is outdated and not well kept. The grounds need smartening up and the exteriors of the lodges should have been painted 2 years ago. Our bathroom was tiny and outdated with a dirty shower curtain. The towels were old and small. The bathroom window though frosted only had a net up. I’m sure upper bodies are visible, privacy issue. Hard to read the radiator valve settings as they were paint splashed (but not recent paint!) Pool complex staff were friendly but the place could do with a facelift. Restaurant menu quite limited. Food adequate but nothing special. Lodge windows running within condensation even after using bathroom extractor and opening windows. Felt a bit damp and run down. Location was convenient for us but our luxury lodge lacked creature comforts and any charm, so didn’t feel like a great location for couples long weekend away.
Our so-called Luxury twin room lodge was surprisingly shabby and in need of renovation. Considering we were charged over £200/night I feel robbed! Everything at the hotel is outdated and not well kept. The grounds need smartening up and the exteriors of the lodges should have been painted 2 years ago. Our bathroom was tiny and outdated with a dirty shower curtain. The towels were old and small. The bathroom window though frosted only had a net up. I’m sure upper bodies are visible, privacy issue. Hard to read the radiator valve settings as they were paint splashed (but not recent paint!) Pool complex staff were friendly but the place could do with a facelift. Restaurant menu quite limited. Food adequate but nothing special. Lodge windows running within condensation even after using bathroom extractor and opening windows. Felt a bit damp and run down. Location was convenient for us but our luxury lodge lacked creature comforts and any charm, so didn’t feel like a great location for couples long weekend away.
10
Charlotte
1 Sept 2025
·
Stayed 3 nights
A great property for exploring Snowdonia. We stayed in a superior lodge and loved that we had an outside patio as well a sofa - the room was a brilliant size!
A great property for exploring Snowdonia. We stayed in a superior lodge and loved that we had an outside patio as well a sofa - the room was a brilliant size!
6
Aaran
6 Oct 2025
·
Stayed 2 nights
Parking was good staff were helpfull. Room wasn’t a deluxe lodge as stated very over due a make over and it was 2 single beds put together which I find wrong when stated it’s a double room!
Parking was good staff were helpfull. Room wasn’t a deluxe lodge as stated very over due a make over and it was 2 single beds put together which I find wrong when stated it’s a double room!
10
Cal
24 Jul 2025
·
Stayed 2 nights
Lovely property with very friendly and helpful staff. Big relaxing and inviting bar area. The pool area was ok, the hot tub was warm not hot but still relaxing after a long hike. Not a place where you can rest on lounge chairs but if you wanted to swim, sauna, steam room then perfect. Stayed in a lodge room which was the best choice, very quiet and view to greenery and trees. Room and bathroom very spacious. Highly recommend.
Lovely property with very friendly and helpful staff. Big relaxing and inviting bar area. The pool area was ok, the hot tub was warm not hot but still relaxing after a long hike. Not a place where you can rest on lounge chairs but if you wanted to swim, sauna, steam room then perfect. Stayed in a lodge room which was the best choice, very quiet and view to greenery and trees. Room and bathroom very spacious. Highly recommend.
8
Thomas
18 May 2025
·
Stayed 4 nights
Great hotel and facilities, room was a little too hot, but a fan was provided
Great hotel and facilities, room was a little too hot, but a fan was provided
10
Michelle
24 Aug 2025
·
Stayed 2 nights
Everything was good, staff were fabulous, hotel was clean, only thing for me was that we were at the front and had the window open because it was very warm and the noise of traffic was terrible. Very very noisy road and fast speeding cars etc all night. Im a good sleeper but was awoke quite a few times by noisy traffic. I was hoping for the noise from owls or foxes haha . If i was to stay again i would ask for a room at the back ?
Everything was good, staff were fabulous, hotel was clean, only thing for me was that we were at the front and had the window open because it was very warm and the noise of traffic was terrible. Very very noisy road and fast speeding cars etc all night. Im a good sleeper but was awoke quite a few times by noisy traffic. I was hoping for the noise from owls or foxes haha . If i was to stay again i would ask for a room at the back ?
8
Lisa
22 Jun 2025
·
Stayed 1 night
Great location. 10min walk into Betws-y-coed. Loads of parking at the hotel. We stayed in a Delux Double room which had recently been renovatated and it was beautiful with a huge comfy bed, a sofa, a modern bathroom, separate free standing bath in the bedroom plus a outside seating area. The bath was ideal to relax in after a day exploring. Our only issue was finding a large clump of hair on the bathroom floor which the cleaners must have missed. Not a major problem, we simply picked it up with a tissue and binned it... but not great! The hotel also has a pool and gym, but we didn't use these. From the outside, the hotel overall looks tired and dated. But if you book a renovated room, you can't go wrong. We would stay again.
Great location. 10min walk into Betws-y-coed. Loads of parking at the hotel. We stayed in a Delux Double room which had recently been renovatated and it was beautiful with a huge comfy bed, a sofa, a modern bathroom, separate free standing bath in the bedroom plus a outside seating area. The bath was ideal to relax in after a day exploring. Our only issue was finding a large clump of hair on the bathroom floor which the cleaners must have missed. Not a major problem, we simply picked it up with a tissue and binned it... but not great! The hotel also has a pool and gym, but we didn't use these. From the outside, the hotel overall looks tired and dated. But if you book a renovated room, you can't go wrong. We would stay again.
10
Nicola
28 Jul 2024
·
Stayed 2 nights
hotel & staff excellent & friendly good location only 10 minutes walk to centre stayed in a lodge which did not have great soundproofing would stay again but not in a lodge.
hotel & staff excellent & friendly good location only 10 minutes walk to centre stayed in a lodge which did not have great soundproofing would stay again but not in a lodge.
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AI-generated summary based on recent guest reviews
Service
Service is widely described as friendly, welcoming and helpful across the hotel. Isolated complaints mention a grumpy server, slow bar service, or an unfriendly check‑in.
Related guest reviews
10
Michael
31 Jul 2025
·
Stayed 3 nights
We had a terrific break, staff very friendly, efficient and helpful. A highlight was my rack of ribs for dinner….. incredible.
We had a terrific break, staff very friendly, efficient and helpful. A highlight was my rack of ribs for dinner….. incredible.
8
Neil
31 Oct 2025
·
Stayed 1 night
Nice, comfy clean room. Friendly staff and great customer service
Nice, comfy clean room. Friendly staff and great customer service
10
Sarah
23 Nov 2025
·
Stayed 2 nights
Staff were lovely, breakfast and facilities were amazing. Great value for money!
Staff were lovely, breakfast and facilities were amazing. Great value for money!
6
Paul
13 Aug 2024
·
Stayed 2 nights
Reception desk very helpful. Limited options on the restaurant’s menu. Prices for food high. Service in the bar area was slow. The accommodation was very clean but furnishings in the bathroom looked worn/ tired. The French windows wouldn’t open. We have used this hotel many times and the only time we felt disappointed.
Reception desk very helpful. Limited options on the restaurant’s menu. Prices for food high. Service in the bar area was slow. The accommodation was very clean but furnishings in the bathroom looked worn/ tired. The French windows wouldn’t open. We have used this hotel many times and the only time we felt disappointed.
10
Stephen
9 Jul 2023
·
Stayed 6 nights
Happy and friendly staff. Nothing was too much trouble.
Happy and friendly staff. Nothing was too much trouble.
4
Ildiko
20 Jan 2024
·
Stayed 2 nights
got a room next to the public toilet , I heard everyone flushing all the time . The receptionist who received me was unfriendly . I travelled alone for a workshop and when booked a restaurant I was hidden in the corner at a small table .. was it because as a woman I was alone ? I taught it was strange . will not book this hotel again.
got a room next to the public toilet , I heard everyone flushing all the time . The receptionist who received me was unfriendly . I travelled alone for a workshop and when booked a restaurant I was hidden in the corner at a small table .. was it because as a woman I was alone ? I taught it was strange . will not book this hotel again.
10
Daniel
2 Mar 2024
·
Stayed 1 night
We would stay again in a heartbeat - shout out to the brilliant team working here also, they were so good with us, friendly and nothing was too much trouble - cheers guys 😁😁
We would stay again in a heartbeat - shout out to the brilliant team working here also, they were so good with us, friendly and nothing was too much trouble - cheers guys 😁😁
10
Janice
17 Sept 2024
·
Stayed 1 night
Staff very friendly and efficient at both check in and bar. Room was clean and comfortable and had everything we needed. Had an excellent meal served in the bar.
Staff very friendly and efficient at both check in and bar. Room was clean and comfortable and had everything we needed. Had an excellent meal served in the bar.
10
Tina
24 Mar 2024
·
Stayed 4 nights
Booked 4 nights but bed was to hard for my back, was upgraded free of charge to a superior room by lowri who was amazing throughout our stay and made us feel special, also a shout out to Justine in the restaurant who saved our special table every night and was just lovely and helpful in choosing the right meal for dinner, which was lovely every night, breakfast was amazing and plentiful and the pool and steam room were a lovely end to all our evenings, thanks guys x
Booked 4 nights but bed was to hard for my back, was upgraded free of charge to a superior room by lowri who was amazing throughout our stay and made us feel special, also a shout out to Justine in the restaurant who saved our special table every night and was just lovely and helpful in choosing the right meal for dinner, which was lovely every night, breakfast was amazing and plentiful and the pool and steam room were a lovely end to all our evenings, thanks guys x
6
Iain
26 Oct 2025
·
Stayed 1 night
Check in was fine so was the room though it is old - long time since had a 14inch tv screen - but clean and comfortable. It was the breakfast that let it down. The buffet was laughable, the older lady who served us was very grumpy and the english was the absolute minimum to call it an english breakfast - though did have magnificent poached egg!
Check in was fine so was the room though it is old - long time since had a 14inch tv screen - but clean and comfortable. It was the breakfast that let it down. The buffet was laughable, the older lady who served us was very grumpy and the english was the absolute minimum to call it an english breakfast - though did have magnificent poached egg!
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AI-generated summary based on recent guest reviews
Location
Convenient base a short walk to Betws‑y‑Coed and well placed for Snowdonia attractions. Many appreciated the quiet setting and easy access to trails and activities.
Related guest reviews
10
mrs n
29 Aug 2025
·
Stayed 1 night
Great location and amenities.
Great location and amenities.
8
Christopher
24 Feb 2025
·
Stayed 1 night
Lovely stay, very convenient location- little stores and places to walk nearby but also close enough to travel to Snowdon etc. Staff were friendly and helpful when we needed them and it was a nice, clean and relaxed place to stay for what we needed. It was also nice to be able to use the pool as we arrived early and our room wasn’t quite ready. Didn’t eat there in the evening but the breakfast offering was plenty to load us up before trekking up Snowdon early.
Lovely stay, very convenient location- little stores and places to walk nearby but also close enough to travel to Snowdon etc. Staff were friendly and helpful when we needed them and it was a nice, clean and relaxed place to stay for what we needed. It was also nice to be able to use the pool as we arrived early and our room wasn’t quite ready. Didn’t eat there in the evening but the breakfast offering was plenty to load us up before trekking up Snowdon early.
8
Michael
7 Sept 2024
·
Stayed 2 nights
Staff very friendly and helpful. Free parking at venue. Good gym and pool and spa facilities. Breakfast was good . Room was clean and spacious. Near to mountains of Snowdonia.
Staff very friendly and helpful. Free parking at venue. Good gym and pool and spa facilities. Breakfast was good . Room was clean and spacious. Near to mountains of Snowdonia.
8
Gabriella
25 Aug 2025
·
Stayed 3 nights
Great location.
Great location.
8
Richard
16 Jun 2024
·
Stayed 1 night
We stayed here as a group of 7 for a hiking weekend in Eryri/Snowdonia. The rooms, service and cleanliness were all good, the staff were always friendly and helpful. The hotel is nicely located on the edge of Betws Y Coed, but all the shops, restaurants and pubs are only a few minutes walk away.
We stayed here as a group of 7 for a hiking weekend in Eryri/Snowdonia. The rooms, service and cleanliness were all good, the staff were always friendly and helpful. The hotel is nicely located on the edge of Betws Y Coed, but all the shops, restaurants and pubs are only a few minutes walk away.
10
David
24 Nov 2023
·
Stayed 1 night
Very nice position. Easy walking to town centre. Easy parking. Very clean and tidy in hotel and our lodge room. Staff were very helpful and polite.
Very nice position. Easy walking to town centre. Easy parking. Very clean and tidy in hotel and our lodge room. Staff were very helpful and polite.
10
Richard
27 Feb 2023
·
Stayed 1 night
Lovely hotel situated in the gateway to Snowdonia, Betws-y-coed. We were in one of the 'lodges' and I can't fault it. Easy parking (motel style), comfortable room and excellent bathroom. Hotel facilities were easy to access and good quality.
Lovely hotel situated in the gateway to Snowdonia, Betws-y-coed. We were in one of the 'lodges' and I can't fault it. Easy parking (motel style), comfortable room and excellent bathroom. Hotel facilities were easy to access and good quality.
8
Lisa
22 Jun 2025
·
Stayed 1 night
Great location. 10min walk into Betws-y-coed. Loads of parking at the hotel. We stayed in a Delux Double room which had recently been renovatated and it was beautiful with a huge comfy bed, a sofa, a modern bathroom, separate free standing bath in the bedroom plus a outside seating area. The bath was ideal to relax in after a day exploring. Our only issue was finding a large clump of hair on the bathroom floor which the cleaners must have missed. Not a major problem, we simply picked it up with a tissue and binned it... but not great! The hotel also has a pool and gym, but we didn't use these. From the outside, the hotel overall looks tired and dated. But if you book a renovated room, you can't go wrong. We would stay again.
Great location. 10min walk into Betws-y-coed. Loads of parking at the hotel. We stayed in a Delux Double room which had recently been renovatated and it was beautiful with a huge comfy bed, a sofa, a modern bathroom, separate free standing bath in the bedroom plus a outside seating area. The bath was ideal to relax in after a day exploring. Our only issue was finding a large clump of hair on the bathroom floor which the cleaners must have missed. Not a major problem, we simply picked it up with a tissue and binned it... but not great! The hotel also has a pool and gym, but we didn't use these. From the outside, the hotel overall looks tired and dated. But if you book a renovated room, you can't go wrong. We would stay again.
10
Richard
4 Jan 2025
·
Stayed 1 night
I’ve used the Waterloo Hotel a few times over the years. I’ve never had a bad experience or found anything to complain about. It’s warm, comfortable and the staff are friendly. It’s also perfectly located to explore Eryri/Snowdonia.
I’ve used the Waterloo Hotel a few times over the years. I’ve never had a bad experience or found anything to complain about. It’s warm, comfortable and the staff are friendly. It’s also perfectly located to explore Eryri/Snowdonia.
10
andres
11 Jun 2024
·
Stayed 1 night
The location is perfect for all the attractions around the hotel, river and activities.
The location is perfect for all the attractions around the hotel, river and activities.
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AI-generated summary based on recent guest reviews
Dining
Many guests enjoyed tasty dinners and hearty, cooked breakfasts. Others found breakfast inconsistent, menus limited or expensive at times, and one noted an earlier‑than‑expected kitchen closing.
Related guest reviews
10
Michael
31 Jul 2025
·
Stayed 3 nights
We had a terrific break, staff very friendly, efficient and helpful. A highlight was my rack of ribs for dinner….. incredible.
We had a terrific break, staff very friendly, efficient and helpful. A highlight was my rack of ribs for dinner….. incredible.
10
Richard
15 Jan 2025
·
Stayed 1 night
Excellent. value for money! Comfortable and very clean rooms, excellent food for evening meal and breakfast, Really good swimming pool lovely and clean. We will definitely stay here again.
Excellent. value for money! Comfortable and very clean rooms, excellent food for evening meal and breakfast, Really good swimming pool lovely and clean. We will definitely stay here again.
6
Julie
15 Dec 2024
·
Stayed 1 night
The room we stayed in was a superior double, which from the outside doesn’t look great, but inside was very nice, big and comfortable, with a nice outside space. Bed was very comfortable and shower was great. Service from the staff was excellent apart from the food, which was dreadful. We booked an evening meal, and the menu was disappointing, limited and expensive. We ordered pasta and pizza plus starters. They had no pasta so offered rice. The pizza was very undercooked, so couldn’t eat it. There wasn’t anyone but us in the restaurant and it felt everything was rushed. We weren’t looking forward to breakfast after the previous meal, but as we had paid, we decided to give it a go but again, it was dreadful. The produce was really poor and the food was like rubber. Overall, staff were lovely and the place is really nice, including the spa, which was fab, but the food really let it down for us, sadly.
The room we stayed in was a superior double, which from the outside doesn’t look great, but inside was very nice, big and comfortable, with a nice outside space. Bed was very comfortable and shower was great. Service from the staff was excellent apart from the food, which was dreadful. We booked an evening meal, and the menu was disappointing, limited and expensive. We ordered pasta and pizza plus starters. They had no pasta so offered rice. The pizza was very undercooked, so couldn’t eat it. There wasn’t anyone but us in the restaurant and it felt everything was rushed. We weren’t looking forward to breakfast after the previous meal, but as we had paid, we decided to give it a go but again, it was dreadful. The produce was really poor and the food was like rubber. Overall, staff were lovely and the place is really nice, including the spa, which was fab, but the food really let it down for us, sadly.
6
Paul
13 Aug 2024
·
Stayed 2 nights
Reception desk very helpful. Limited options on the restaurant’s menu. Prices for food high. Service in the bar area was slow. The accommodation was very clean but furnishings in the bathroom looked worn/ tired. The French windows wouldn’t open. We have used this hotel many times and the only time we felt disappointed.
Reception desk very helpful. Limited options on the restaurant’s menu. Prices for food high. Service in the bar area was slow. The accommodation was very clean but furnishings in the bathroom looked worn/ tired. The French windows wouldn’t open. We have used this hotel many times and the only time we felt disappointed.
4
Terry
21 Oct 2025
·
Stayed 2 nights
After spending over £500 on our special weekend away. The front door was broken and very heavy to pull open and walk through the room was nice well presented but I was very disappointed on the restaurant on our room card and on checking in it stipulated food was served until 20:30 we turned up at 8 only to be told they had changed the times the week before did show them our room card but it was out of their hands so we had to have a taxi into the town. Overall for the price very disappointing.
After spending over £500 on our special weekend away. The front door was broken and very heavy to pull open and walk through the room was nice well presented but I was very disappointed on the restaurant on our room card and on checking in it stipulated food was served until 20:30 we turned up at 8 only to be told they had changed the times the week before did show them our room card but it was out of their hands so we had to have a taxi into the town. Overall for the price very disappointing.
10
John
31 Aug 2025
·
Stayed 2 nights
Lovely hotel in a great area with lots to do. Staff were very friendly and the food was delicious
Lovely hotel in a great area with lots to do. Staff were very friendly and the food was delicious
10
Chye Hing
1 Dec 2024
·
Stayed 2 nights
Very comfortable lodge, in a quiet area. Staff were polite, respectful and extremely helpful from the start to end. Only a few minutes walk into the main street of Betws-y-Coed where the shops and places to eat are. We also made use of the swimming pool and jacuzzi available, which were clean. Breakfast could do with a bigger variety of food but still alright. Dinner at the hotel restaurant is very expensive though!
Very comfortable lodge, in a quiet area. Staff were polite, respectful and extremely helpful from the start to end. Only a few minutes walk into the main street of Betws-y-Coed where the shops and places to eat are. We also made use of the swimming pool and jacuzzi available, which were clean. Breakfast could do with a bigger variety of food but still alright. Dinner at the hotel restaurant is very expensive though!
10
Danny
14 Aug 2025
·
Stayed 1 night
Great service good food and great location
Great service good food and great location
8
Amy
12 Jul 2025
·
Stayed 1 night
We had a lovely break in one of the lodges. The food in the restaurant was some of the best food we've ever tasted and the breakfast was absolutely delicious. Some aspects of the hotel and leisure centre look tired such as the handle bars near the steps of the top part of the pool are very loose, rust around the taps in the lodge, some chairs in the hotel restaurant could do with being replaced. Having said this it didn't take anything away from the wonderful time we had. After climbing a mountain we really appreciated the fantastic jacuzzi, exceptionally comfy bed and warm, powerful shower. The staff are very friendly and attentive to guests needs, providing ice cold water for the rooms due to a heatwave. We would stay here again without hesitation.
We had a lovely break in one of the lodges. The food in the restaurant was some of the best food we've ever tasted and the breakfast was absolutely delicious. Some aspects of the hotel and leisure centre look tired such as the handle bars near the steps of the top part of the pool are very loose, rust around the taps in the lodge, some chairs in the hotel restaurant could do with being replaced. Having said this it didn't take anything away from the wonderful time we had. After climbing a mountain we really appreciated the fantastic jacuzzi, exceptionally comfy bed and warm, powerful shower. The staff are very friendly and attentive to guests needs, providing ice cold water for the rooms due to a heatwave. We would stay here again without hesitation.
6
Iain
26 Oct 2025
·
Stayed 1 night
Check in was fine so was the room though it is old - long time since had a 14inch tv screen - but clean and comfortable. It was the breakfast that let it down. The buffet was laughable, the older lady who served us was very grumpy and the english was the absolute minimum to call it an english breakfast - though did have magnificent poached egg!
Check in was fine so was the room though it is old - long time since had a 14inch tv screen - but clean and comfortable. It was the breakfast that let it down. The buffet was laughable, the older lady who served us was very grumpy and the english was the absolute minimum to call it an english breakfast - though did have magnificent poached egg!
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AI-generated summary based on recent guest reviews
10
Martin
last week
·
Stayed 3 nights
Very clean room, Breakfast was excellent and staff were attentive especially Lora lovely lady. Mike the bar man was very pleasant and helpful. Can’t wait to return 😊
Very clean room, Breakfast was excellent and staff were attentive especially Lora lovely lady. Mike the bar man was very pleasant and helpful. Can’t wait to return 😊
10
Lois
last week
·
Stayed 2 nights
We stayed in a lovely lodge, it was cosy, clean and quiet. My parents stayed in a slightly larger one which had a separate sitting area. Both were very comfortable and I’d definitely stay again. Great parking just outside the lodge. A beautiful swimming pool and a fab bar. Evening food was delicious and service was great. Breakfast was lovely too. Would definitely recommend and definitely stay again!
We stayed in a lovely lodge, it was cosy, clean and quiet. My parents stayed in a slightly larger one which had a separate sitting area. Both were very comfortable and I’d definitely stay again. Great parking just outside the lodge. A beautiful swimming pool and a fab bar. Evening food was delicious and service was great. Breakfast was lovely too. Would definitely recommend and definitely stay again!
10
Laura
2 weeks ago
·
Stayed 1 night
The lodge we hired for one night was amazing very well decorated clean and well organised and the staff couldn’t help us enough thoroughly enjoyed our stay , beds comfy and quality showers and furniture
The lodge we hired for one night was amazing very well decorated clean and well organised and the staff couldn’t help us enough thoroughly enjoyed our stay , beds comfy and quality showers and furniture
4
Donatienne
2 weeks ago
·
Stayed 2 nights
Food was very disappointing and the spa facility not really as expected
Food was very disappointing and the spa facility not really as expected
10
Vladimir
2 weeks ago
·
Stayed 5 nights
We had a great 6-night stay at the Waterloo. The room was nice and clean, with a large window overlooking the greenery that could be opened wide for fresh air. The beds were comfortable, and we really liked the breakfast, especially the items made to order. The staff were helpful and friendly. It was a very good location for exploring Snowdonia, and it was nice to come back to a quiet and comfortable hotel after a day out. We enjoyed our stay and would come back again.
We had a great 6-night stay at the Waterloo. The room was nice and clean, with a large window overlooking the greenery that could be opened wide for fresh air. The beds were comfortable, and we really liked the breakfast, especially the items made to order. The staff were helpful and friendly. It was a very good location for exploring Snowdonia, and it was nice to come back to a quiet and comfortable hotel after a day out. We enjoyed our stay and would come back again.
Property policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 23:59
Before 10:30
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about The Waterloo Hotel
Is parking available at the property?
Free self-parking is available on-site, but it is limited.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately GBP 14.95 for adults and GBP 8.50 for children.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is by 10:30 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.
What is the location of the property in relation to key landmarks?
The property is located in Betws-Y-Coed, within a 5-minute drive of Eryri National Park and St Michael's Church. It is 0.1 mi from Lledr Valley and 0.5 mi from Conwy Valley Railway Museum.
Does the property have a swimming pool?
Yes, there is an indoor swimming pool available for guests. Specific operational hours are not mentioned.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-20: 135.80734799697876USD
- 2026-10-21: 148.15944USD
- 2026-10-22: 135.64183489151USD
- 2026-10-23: 237.7967924771118USD
- 2026-10-24: 166.11816USD
- 2026-10-25: 134.6904USD
- 2026-10-26: 134.6904USD
- 2026-10-27: 145.71603222839354USD
- 2026-10-28: 150.40428USD
- 2026-10-29: 147.03701999999998USD
- 2026-10-30: 145.9146USD
- 2026-10-31: 163.87332USD
- 2026-11-01: 134.6904USD
- 2026-11-02: 134.6904USD
- 2026-11-03: 133.56798USD
- 2026-11-04: 137.88200784667967USD
- 2026-11-05: 138.3115044218445USD
- 2026-11-06: 146.79541265533447USD
- 2026-11-07: 166.22422608673097USD
- 2026-11-08: 132.44556USD
- 2026-11-09: 135.81282USD
- 2026-11-10: 135.81282USD
- 2026-11-11: 136.93524USD
- 2026-11-12: 137.88200784667967USD
- 2026-11-13: 149.38552833892822USD
- 2026-11-14: 163.76324624908446USD
- 2026-11-15: 134.62002610198974USD
- 2026-11-16: 133.56798USD
- 2026-11-17: 135.7210033859253USD
- 2026-11-18: 138.05766USD
- 2026-11-19: 137.88200784667967USD
- 2026-11-20: 148.15944USD
- 2026-11-21: 149.28186USD
- 2026-11-22: 133.56798USD
- 2026-11-23: 134.6904USD
- 2026-11-24: 133.56798USD
- 2026-11-25: 135.81282USD
- 2026-11-26: 136.93524USD
- 2026-11-27: 142.54734USD
- 2026-11-28: 156.01638USD
- 2026-11-29: 131.32314USD
- 2026-11-30: 135.81282USD
- 2026-12-01: 135.81282USD
- 2026-12-02: 135.81282USD
- 2026-12-03: 139.1750019126892USD
- 2026-12-04: 143.66976USD
- 2026-12-05: 151.01579132354735USD
- 2026-12-06: 133.90763810302735USD
- 2026-12-07: 135.35400239456177USD
- 2026-12-08: 135.53750717193603USD
- 2026-12-09: 137.88200784667967USD
- 2026-12-10: 136.2787280882263USD
- 2026-12-11: 149.2024260406494USD
- 2026-12-12: 149.2995690802002USD
- 2026-12-13: 134.10193274551392USD
- 2026-12-14: 135.66702837020873USD
- 2026-12-15: 146.0182683389282USD
- 2026-12-16: 147.63529233032227USD
- 2026-12-17: 137.72863762115477USD
- 2026-12-18: 144.67982838867187USD
- 2026-12-19: 149.2995690802002USD
- 2026-12-20: 134.10193274551392USD
The front desk is open daily from 8:00 AM - 10:30 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- Fee for full breakfast: approximately GBP 14.95 for adults and GBP 8.50 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Room service
Housekeeping
Activities
Swimming pool
Garden
Golf course (nearby)
Hiking
Pool indoor
Outdoor Furniture
Terrace
Fitness Center (nearby)
Parking
Parking
Free parking
Electric car charging station
Parking (Limited)
Parking Onsite
Internet
Free wi-fi
General
Room service
Restaurant
Non-smoking rooms
Steam room
Massage
Spa & wellness centre
Packed lunches
Family room
Services
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
24-Hour Front Desk