Name: Monarch Hotel & Conference Center
Address: 12566 South East 93rd Avenue, Southgate, Happy Valley, Milwaukie, Oregon, United States of America, Portland (and vicinity), Clackamas County, US
Price range: $114–$178 per night
Rating: 7.95

What guests think

Travellers describe Monarch Hotel & Conference Center as convenient and mid renovation, with some newly updated rooms alongside construction zones, amenity closures, and inconveniences like blocked areas, limited services, and surprise parking fees during its transition toward a Hilton brand.

Noise from the freeway and other guests is a recurring complaint, and several reviews cite hard to regulate heating and cooling. Staff are often friendly and accommodating, though guests also report slow or inconsistent service, occasional room mix-ups, and housekeeping lapses. On-site dining and the bar receive frequent praise, while breakfast options or availability can disappoint. Expect a functional stay with noticeable renovation tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Currently undergoing major renovation; some areas and amenities are closed or blocked, and parking can be limited with a fee. The outdoor pool, bar, and on-site restaurant are highlights.

Related guest reviews

8

CYNTHIA

Jun 18, 2025

·

Stayed 2 nights

We have stayed here several times mostly because they have a pool. The location is good and if it’s hot we love having the pool.

6

Raelyn

Feb 16, 2025

·

Stayed 2 nights

They charge $10 extra a night to park in their empty parking lot.

10

Thomas

Sep 11, 2024

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Stayed 1 night

Excellent hotel nice swimming pool

10

Michael

Sep 28, 2025

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Stayed 4 nights

The property is currently under renovation, and therefore access to some amenities was not available. I regard this as a minor inconvenience for my stay, as almost all of the things I require were available and in top-notch condition.

8

Eric

Nov 29, 2025

·

Stayed 1 night

Beautifully upgraded but some amenities kept old such as AC (couldn’t even adjust a room temperature properly) and the phone remained as it was. Fitness center on site was closed and I wish they show that on the third party booking site. We accidentally brought our emotional support dog without knowing it’s not pet allowed. We were instructed that we are not allowed to walk our dog in the building and had to stay in the dog carrier in a public area which we did but we saw someone else’s walking around in the hotel and made us questioned. Staff was extremely nice and friendly. We’d give them five stars!

10

Maiya

Oct 8, 2025

·

Stayed 2 nights

The hotel is doing a remodel during my stay. Contractors and the hotel did an excellent job of containing construction. The front desk and housekeeping were so helpful with requests. My room was newly remodeled and was beautiful. The food at the restaurant, de Fuego Grille was phenomenal.

4

andrew

Feb 17, 2025

·

Stayed 1 night

I dont like paying extra for parking in a empty lot. Its a extra fee that should be disclosed in cost of the room.

6

Laura

Sep 1, 2025

·

Stayed 1 night

I stayed during building rennovatiin - it will soon be a Hilton Garden Inn. My room was modern and beautiful- already remodeled. The rest of property was older and in construction, but who spends time hanging out. Hallways? Great price during G renovation, and very nice, helpful staff.

6

Jason

Aug 22, 2025

·

Stayed 2 nights

I would have loved to have known that there is major renovation taking place that impacts the condition of the hotel. I'm would not and should not have paid the amount for the reservation with this much renovation. I'm shocked the property can even be open with emergency exit staircases closed/blocked during construction. Hopefully this outdated hotel gets their renovation done quickly. Will not book here again.

10

Glenn

Aug 12, 2025

·

Stayed 1 night

Yes this place under construction, but still great place. Awesome lounge and food. Easy on and off freeway.

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Cleanliness

Cleanliness is inconsistent: many note very clean rooms, while others report dirty bathrooms, lingering odors, stained linens, pests, and missed or intrusive housekeeping.

Related guest reviews

10

Roxanne

Jun 18, 2025

·

Stayed 1 night

We left a scary spider infested air bnb in the middle of the night (12:30am) and came to this hotel in desperation. It was exactly what we needed. Perfectly clean, quiet, great shower with body wash/hair products included. Comfortable bedding and a truly GREAT window shade. It blocked sunlight completely and allowed us to sleep in after a stressful night.

2

Cheryl

May 9, 2025

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Stayed 4 nights

The bed was made with dirty bloody bed sheets. Was given a different room and woke up with ants crawling on me and ants in our food. Noisy air-conditioning. The toilet was not secured to the floor and freely moved when sitting down or getting up from the toilet. Some staff were nice and some just rude. Will never go there again.

10

Diana

Nov 24, 2024

·

Stayed 1 night

Very clean place

4

Kristien Van

Sep 5, 2024

·

Stayed 1 night

Great location but definitely not the place to stay on the weekend with kids. The rooms were dirty

10

Danette

Feb 23, 2025

·

Stayed 1 night

Helpful front desk staff. Very clean room.

4

Lisa

Feb 8, 2025

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Stayed 1 night

My room was dirty when I got into the room grime & dirt in the sink & hair in the sheets. Very disappointed. I called front desk & took 2 hours for them to come back & clean the room they only remade the bed & didn’t clean the sink. I had to call again to have them come back up & clean the sink it was disgusting. I would have changed rooms, but they didn’t have another Suit with a Spa! Which is why I booked at this hotel in the first place.I would have left but at this point it was 8pm. Very disappointed that I spent $153 on an unsatisfactory stay!

10

Stacey

Aug 2, 2025

·

Stayed 2 nights

Very clean hotel. Would definitely stay here again

4

Delia

Jul 6, 2025

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Stayed 1 night

Overall the property was in a great location. However our room was not vacuum, trash was left in the garage cans, there was leftover food in the fridge that smelled, and our bathroom sink didn’t drain.

4

Erika

Feb 19, 2025

·

Stayed 1 night

Our room was okay but I found several areas that were not cleaned. In the bathroom it was clear the counters had not been wiped down, the walls had makeup all over them, the toilet had black stuff on it, and the bathroom door had unknown splatter in several places.

8

Brenda

Nov 18, 2024

·

Stayed 1 night

Was quiet and clean.

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AI-generated summary based on recent guest reviews

Rooms

Room quality varies between newly renovated, comfortable spaces and older, dated ones. Expect notable noise from freeway and neighbors plus recurring temperature-control issues; some guests also cite firm or sagging beds and spotty Wi-Fi.

Related guest reviews

6

Janet

Sep 5, 2025

·

Stayed 1 night

My room was like sleeping on the freeway. It was amazing. The heat/air conditioning was very hard to regulate. The air flow was very high and in my face all night until I increased temperature; then I had to lower temp again. Never got it comfortable.

8

Wingkeung Edward

Sep 1, 2025

·

Stayed 1 night

The internet connection is not good.

6

Tracie

Aug 15, 2025

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Stayed 2 nights

The Monarch has sold out to Hilton. The charm of the old Monarch is gone and it’s become a modern IKEA room. They really missed the boat by not creating suites with a larger bathroom. Also install soundproof windows & doors. I love the location but had bad WiFi and it was so noisy during this construction phase. It’s not ready for reopening yet unless you’re going to charge a lot cheaper rate.

8

Randy

Aug 17, 2025

·

Stayed 1 night

The hotel is undergoing a major renovation. We stayed in a recently refurbished room. The bed was comfortable, but the bedding consisted of a single sheet and a single thin blanket. The room did not contain any additional blankets. The thermostat was set to 59 degrees when we arrived. The room was very cold. I was unable to get the room to stay at a comfortable temperature. Either too hot or too cold. Perhaps the thermostat needs adjusting. A spare blanket would have made it much more comfortable. The major issue for me was the noise from adjoining rooms. We could hear whatever was going on in the bathroom next door, at all hours. The sound of the TV in the next room was loud also very late at night. Anyone walking in the room above us was loud also. Perhaps this should have been a higher priority when the new rooms were designed and constructed.

6

Sue

Aug 3, 2025

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Stayed 3 nights

Property is in ownership transition and remodeling so things were missing in the room. Also, Internet wasn’t working most of the time. Tv remote didn’t work. However location was ideal to our needs

10

Shannon

Jul 12, 2025

·

Stayed 2 nights

The hotel is under complete renovation but we had one of the new rooms and it was great!! Super clean and comfortable. Location was great, wifi was strong, and the shower was one of the best I've seen. So spacious! I felt very safe in the area too!

4

Gary

Nov 30, 2025

·

Stayed 3 nights

The heat wasn't working right. The thermostat was set to 72 and the air conditioner was on when we entered the room. When we raised it up to 78 it started heating the room and then would switch to cooling and freeze the room. We asked to have it looked at while we were out. They did and when we came back the thermostat was set to 85 and the room was really warm! Three days there and turning the unit on and off to keep the room warm was a pain. Especially in the middle of the night. How about another room if they couldn't fix the problem?

10

Kristina

Jul 23, 2024

·

Stayed 1 night

The highway made it a little noisy at night, but other than that it was nice.

8

Sherry

Nov 29, 2025

·

Stayed 1 night

The staff was outstanding and check-in was quick and friendly. The room was nice but noise was a problem, People on the floor above sounded like a herd of elephants . this is the second time I have stayed at this location and outside noise had been an issue each time.

4

Jessica

Oct 19, 2025

·

Stayed 2 nights

Stayed for a weekend trip here and was not impressed by any means. It’s under construction at the moment in the lobby, but the room itself had an area of the tv stand that was falling apart. Beds were very uncomfortable, super FIRM and had coil springs that dig into your back all night. In the evening/night time it’s almost impossible to find staff. They turned our keys off early as well, even though we booked two nights. It was shut off after one night, which was a big inconvenience. We were also surprised that someone charged room service to our room that we did not order. Thankfully the charge was removed, but that’s concerning they can do that from the hotel restaurant. Property was very noisy at all hours of the day/night. Between the sound of the freeway and the noisy guests next door or in the hallway, sleep was hard to come by. Do not recommend staying here, especially with small children. Lots of drinking from the hotel restaurant on the weekends.

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Service

Service is often friendly and accommodating, but reliability is mixed. Reports include slow or absent front-desk help, room assignment errors, early key deactivation, and housekeeping entering without knocking.

Related guest reviews

8

Jina

Dec 27, 2024

·

Stayed 1 night

My only complaint is that a house keeper just walked in the room accessing with her key no knock nothing. This is unexceptionable needs to be better communication with front desk And housekeeping obviously!!

8

Amber

Nov 17, 2025

·

Stayed 8 nights

With the hotel under renovations, it was still ok to stay in. I had to stay for 8 nights due to medical reasons, and they totally accommodated me with my request to be put on the top floor. Housekeeping, front desk, and any other staff I encountered were very friendly.

10

Jordan

Jul 9, 2025

·

Stayed 7 nights

We were able to get booked with Monarch quickly and last-minute after our Air B and B fell through for a long stat. Overall, the staff was kind and accommodating. They were also under renovation and did a great job adjusting so that wasn't an issue for guests.

4

Martha

Oct 20, 2025

·

Stayed 4 nights

A lot of construction. When I was given my room, I went up to my room and found out there was someone already in that room, had to go back to get a different room. This experience was very terrible and felt very unsafe. Also, when we got our new room, the room would not lock. I waited a long time at check in for someone to arrive and attend us. Overall it was not a good experience

10

Amy

Jul 9, 2024

·

Stayed 1 night

Front desk gal was super amazing and accommodating! Easy parking for my 26 ft box truck. Quiet clean room. Would recommend.

10

Dee

Dec 1, 2023

·

Stayed 1 night

Great service and great staff in all areas of the facility

4

Brian

Jun 13, 2025

·

Stayed 4 nights

Really disappointing. Currently under construction/renovation, but rather than making an extra effort to make guests’ stay as comfortable as possible, the staff was non-existent and the attitude towards issues was almost indifferent. I stayed four nights, and only encountered two professional adults on staff the entire stay. One was Marco the housekeeping manager who was clearly good at his job and engaged. The other appeared to be a manager of sorts who made a slight effort to say “welcome back” as I walked in one afternoon. Otherwise the place seemed staffed by 20-somethings who looked surprised to find anyone speaking to them about, you know, hotel stuff.

4

Jessica

Oct 19, 2025

·

Stayed 2 nights

Stayed for a weekend trip here and was not impressed by any means. It’s under construction at the moment in the lobby, but the room itself had an area of the tv stand that was falling apart. Beds were very uncomfortable, super FIRM and had coil springs that dig into your back all night. In the evening/night time it’s almost impossible to find staff. They turned our keys off early as well, even though we booked two nights. It was shut off after one night, which was a big inconvenience. We were also surprised that someone charged room service to our room that we did not order. Thankfully the charge was removed, but that’s concerning they can do that from the hotel restaurant. Property was very noisy at all hours of the day/night. Between the sound of the freeway and the noisy guests next door or in the hallway, sleep was hard to come by. Do not recommend staying here, especially with small children. Lots of drinking from the hotel restaurant on the weekends.

4

Brian

Aug 5, 2025

·

Stayed 2 nights

Place was under construction and not advertised as so. If I’d known this I would have stayed somewhere else. I payed way too much for a place under construction… There was no one at front desk when first arriving. I had to go find someone to go find another person. Eventually they arrived at the front desk after some time. Staff seemed to not care too much about that. Room was good and clean. Pool area was decent. Restaurant looked nice but I didn’t eat there.

10

Billie

Aug 4, 2025

·

Stayed 1 night

Great staff!

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Location

Convenient near the freeway with easy access to shopping and dining; several guests felt the area was safe. Also handy for airport access.

Related guest reviews

10

shirley

Dec 11, 2024

·

Stayed 1 night

It was nice and clean and close to the mall

8

Tonya

Jul 2, 2025

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Stayed 1 night

Recommend for airport access

10

Tang

Jul 7, 2025

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Stayed 2 nights

Clean great room. Smells good also. The area is safe. Ample parking space and well lit.

10

David

Sep 14, 2024

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Stayed 3 nights

Great location!

10

Anne

Feb 13, 2024

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Stayed 1 night

Convenience to freeways

8

ELIZABETH

Dec 30, 2024

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Stayed 1 night

Relatively easy parking and short distance from mall.

10

Amy

May 27, 2024

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Stayed 3 nights

Excellent location. Friendly knowledgeable staff. Clean spacious rooms.

10

Kenneth

May 30, 2025

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Stayed 1 night

I like the location. Close to shopping and dining and freeway. Definitely closing the speakeasy was a bummer.

8

Robert

Oct 14, 2024

·

Stayed 4 nights

Good place to stay off the 205 for Happy Valley

8

Aprilyn

Oct 29, 2025

·

Stayed 1 night

Clean room, comfortable pillows and bed. Location is great too.

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AI-generated summary based on recent guest reviews

Dining

On-site restaurant and bar earn frequent praise for tasty food and drinks, including de Fuego and the speakeasy. Breakfast options or availability are inconsistent, and occasional service hiccups occur.

Related guest reviews

10

Susan

Dec 22, 2023

·

Stayed 1 night

Amazing service. Such kind, respectful people. De Fuego had a great happy hour and The Underground.....oh my gosh our dinner was incredibly delicious. Plus fun entertainment! We had a memorable night. The hotel itself is very pretty with some beautiful features, especially the outside water features. It's outdated which I can handle but our bathroom was dirty looking. I think our bathtub could have been cleaned so that it would be white instead of brownish. Lots of little cleaning details that needed to be taken care of which would have made a huge difference. We will very likely go back if we are in the area again.

8

Elizabeth

Oct 8, 2024

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Stayed 1 night

Enjoyed the simple and fast check-in. Breakfast was a bit disappointing.

8

Robyn Lynn

Mar 21, 2024

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Stayed 3 nights

Desk staff was excellent. Helpful, friendly, welcoming! Shuttle service roundtrip from and to the airport was greatly appreciated. Saved me two Uber rides or having to ask a colleague to do it. Also driver was friendly and efficient. - My first morning the restaurant was closed for breakfast. I had to walk around and find something open at 7:30am so I could eat before starting a full day of meetings. When selecting hotels, I often look for complimentary breakfast service. .My co-worker recommended the Monarch, so I wanted to try it. Plus, the airport shuttle seemed like an advantage. However, you should consider that the Marriot right across the street offers continental breakfast.

10

Heidi

May 27, 2024

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Stayed 1 night

The speak easy alone is worth the stay!

10

Cynthia

May 29, 2024

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Stayed 2 nights

The restaurants are fabulous! We especially like the “Underground.”

10

Maiya

Oct 8, 2025

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Stayed 2 nights

The hotel is doing a remodel during my stay. Contractors and the hotel did an excellent job of containing construction. The front desk and housekeeping were so helpful with requests. My room was newly remodeled and was beautiful. The food at the restaurant, de Fuego Grille was phenomenal.

10

Clayton

Jan 21, 2024

·

Stayed 1 night

Very nice hotel with great bar and restaurant on site.

8

Barbara

Sep 8, 2024

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Stayed 2 nights

Very adequate, reasonably clean, decent beds. No smile or welcome upon checkin. Restaurant breakfast not very tasty. Flavorless bacon?

10

Daniel E

Jul 9, 2025

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Stayed 1 night

New rooms. Restaurant is one of my to 5 in Portland metro area.

10

Glenn

Aug 12, 2025

·

Stayed 1 night

Yes this place under construction, but still great place. Awesome lounge and food. Easy on and off freeway.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $169	18 $149	19 $161
20 $119	21 $123	22 $134	23 $136	24 $124	25 $130	26 $130
27 $122	28 $141	29 $171	30 $135

Su	Mo	Tu	We	Th	Fr	Sa
				1 $126	2 $131	3 $130
4 $114	5 $126	6 $141	7 $133	8 $122	9 $131	10 $122
11 $122	12 $127	13 $147	14 $145	15 $127	16 $131	17 $122
18 $122	19 $126	20 $131	21 $131	22 $139	23 $178	24 $178
25 $122	26 $126	27 $131	28 $131	29 $126	30 $122	31 $131

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About this property

Location

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed

Room, 1 King Bed with Sofa Bed

Junior Suite, 1 King Bed

Room, 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Guest reviews

Good

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Monarch Hotel & Conference Center

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Prices for upcoming dates