Is parking available at the property?

Yes, self-parking is available on-site for a fee of EUR 20 per night. Parking is covered but limited, and height restrictions apply.

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is until 11:00. Early check-in and late check-out may be available for a fee, subject to availability.

What accessibility features does the hotel offer?

The property is not wheelchair accessible, and specific accessibility features are not detailed.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Innsbruck, within a 5-minute walk of Casino Innsbruck and Maria Theresa Street. It is approximately 0.2 km from Kaufhaus Tyrol and 0.3 km from Anna's Column.

Hotel Sailer

What guests think

At Sailer, guests consistently praise the central location near the station and old town, clean comfortable rooms, and welcoming staff, while noting construction across the street, limited tight parking, and occasional service or housekeeping lapses.

Rooms range from spacious and modern to small or dated, with some open-glass bathrooms offering little privacy and a few reports of thin walls, weak Wi‑Fi, or warm temperatures. Breakfast and the on-site restaurant receive frequent praise for quality and local dishes, though seating can be limited and bar options modest. Overall, it suits travellers seeking a convenient base with solid comforts and character.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site restaurant and bar are well regarded; a small sauna/wellness area is noted, with limited opening hours. Parking is available but paid, tight, and limited; ski storage is provided.

Related guest reviews

8

Tina

Jul 31, 2025

·

Stayed 1 night

Hyggeligt centralt hotel, men næsten umuigt at få en parkeringsplads. Gaden er delvist spærret p.g.a. byggeri på den anden side af vejen, hvilket også larmede forfærdeligt under morgenmaden. Men værelset var fint og køligt i sommervarmen. Vi spiste til aften i resturanten og maden var rigtig god. Vi savnede lige mulighed for at kunne få en cocktail baren bagefter. Der er en bar, men de serverede kun øl og vin.

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10

William

Oct 22, 2024

·

Stayed 2 nights

Very nice stay. nice location and restaurant/bar. Only small complaint is that the parking garage was very small and difficult to park a car in.

10

David

Jun 18, 2024

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Stayed 1 night

Great parking for 4 motorcycles on tour, very good food and helpful staff - perfect for our tour needs

10

Robert

Mar 9, 2025

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Stayed 2 nights

The breakfast was excellent. That made me eat dinner one night at the hotel restaurant and it too was excellent.

8

Marjorie

Oct 13, 2025

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Stayed 2 nights

Love the infrared sauna. Rooms were spartan but sufficient enough for our needs.

8

Charlotte

Dec 14, 2025

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Stayed 4 nights

Lovely traditional hotel with amazing staff. The room felt a little dated and it would have been nice to have a bit more privacy in the shower. The breakfast was excellent with local food and also the restaurant at night had delicious food. The reception team were lovely and provided a warm welcome. The location is excellent, close to the station and also the centre. Would definitely stay here again.

10

Tim

Nov 14, 2025

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Stayed 2 nights

Everything about this hotel is 5-star ! The check in was quick, friendly, and additional information was provided for the area. The room was super clean and the bed extremely comfortable. Breakfast was very tasty with lots of choices. We dined at their restaurant the second night, and the food was delicious, the wine recommendations perfect! (Thank you Jane)

8

Augusto

Apr 22, 2025

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Stayed 2 nights

Hotel com boa localização e boas comodidades. Fomos surpreendidos negativamente ao chegarmos e não ter vaga disponível para o carro. A informação não era suficientemente clara de que as vagas são poucas (limitadas). Tive que estacionar o carro em um estacionamento público próximo (em baixo de um cassino), ao custo de 22 euros por dia.

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8

Maarten

Jan 7, 2025

·

Stayed 2 nights

Prima hotel vlakbij het station. Goed ontbijt en kleine wellness.

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10

Nicholas

Jan 8, 2025

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Stayed 2 nights

great property with wonderful restaurant. they should really have the sauna and spa area open more than a few hours a day. I would have appreciated being able to use that space more for both saunaing and being able to stretch.

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Cleanliness

Many reviews highlight very clean rooms and public areas, but there are recurring reports of missed housekeeping, lingering odors, and occasional bathroom or dishware cleanliness issues.

Related guest reviews

10

Stephen

Dec 19, 2025

·

Stayed 1 night

Very clean hotel and the room upgrade was very welcome

10

Daniel

Apr 29, 2025

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Stayed 3 nights

The location is nice and the on-site parking is important. I don't think there should be extra charges for parking every day if you are staying in the hotel for 4 days. The room cleaning was only restocking towels and making beds. They don't vacuum or take out the trash. Also, there was hair throughout the room, on the ground by the bed, on the chair, in bathroom sink and tub so not cleaned before I got there or while I was staying there. But a nice place for a short stay and a decent price.

4

Maria Jose

Oct 26, 2025

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Stayed 1 night

From outside it looked very nice but the room had a lot of spots of dead bugs and the bathroom had a lot of problems. I think it was a matter of details that didn’t made us feel comfortable in the room.

8

Hiroaki

Aug 14, 2024

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Stayed 2 nights

駅から近くて観光に非常に便利です。食事(朝食)もおいしいです。歴史のある趣のあるホテルで庭もあって素敵でしたが、部屋に入る時にまずカードキーが開かず、キーを変えても開かず、修理したりして時間がかかりました。部屋に入ると、冷蔵庫に前の宿泊者の食べかけのケーキとジュースが残ってました。あとシャワーとカランが同時に出ました。建物の古さはあるかなと思います。でもおおむね満足です。

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4

Stefan

Jun 19, 2025

·

Stayed 4 nights

Ich war vier Nächte dort und es wurde nicht einmal vernünftig das Zimmer gereinigt nach der dritten Nacht war auf der Badewanne überall noch duschgereste zu sehen und auf den größten Fleck wurden die Handtücher gelegt. Sowas geht gar nicht für einen 4 Sterne Hotel.

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10

Anja

Sep 28, 2025

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Stayed 2 nights

Sehr saubere Zimmer, Personal zuvorkommend, perfekte Lage fussläufig zur Innenstadt. Wir kommen gerne wieder.

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10

CARL

Jan 26, 2026

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Stayed 1 night

Quick easy check in, room spotless, great restaurant downstairs.

4

Loredana

Aug 10, 2024

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Stayed 1 night

Er hangt een vreselijke rioollucht in de kamer. Echt heel erg ! Niet te doen. De badkamer heeft een krappe douche in het bad. Verder was de kamer netjes en schoon. Dus jammer van de rioollucht.

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10

Heidi

Nov 24, 2025

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Stayed 2 nights

Das Zimmer war sauber, warm, gut gegen Lärm isoliert. Freundliches,zuvorkommendes und aufmerksames Personal.

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4

Shiori

Feb 27, 2025

·

Stayed 1 night

バスルームのにおいが酷く、小さなハエが数匹いた。フロアも埃が残っている場所があり、掃除が行き届いていなかった。足音がうるさかった。人にお勧めはできない。

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AI-generated summary based on recent guest reviews

Rooms

Generally comfortable, with many modern and spacious options, but some rooms are small or dated and several note open‑glass bathrooms with limited privacy. Reports include thin walls, occasional weak Wi‑Fi, limited TV features, and warm temperatures or construction views.

Related guest reviews

10

Pamela

Oct 1, 2025

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Stayed 1 night

Very comfortable clean room in an area that's very central to shopping and lots of dining options. Convenient on site parking. There is a lot of construction in the area and a new building being built across the street so it is pretty loud during the day, but it gets better in the evening.

10

Mark

Aug 15, 2025

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Stayed 4 nights

A very nice clean quiet hotel. The staff is very friendly and helpful. It was around 90 degrees in Innsbruck when we stayed. It was a total surprise to find ice cold tasty tap water. The best tap water ever! My only complaint was the wifi was very weak in our room.

6

Stephen

Dec 30, 2025

·

Stayed 2 nights

2 nights in Innsbruck. The hotel is in a good location within easy walking distance of the centre. The hotel has character and the rooms are comfortable and spacious. The breakfast to a high standard. Comparing prices to other hotels during the same period, the price is expensive but competitive. For the price, however there are some things that can be improved. First the check-in / front desk personnel can learn to smile and be more friendly. Yes they were efficient, and perhaps having to work in the Christmas period is no fun … but smiling cots nothing. Second. There is tea in the room, but no coffee. When we asked we were told that they don’t put coffee in the room. I think this is the first hotel I have stayed in anywhere in the world that doesn’t offer both. So slightly disappointed with our stay..

10

Sue

Sep 20, 2025

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Stayed 2 nights

Very comfortable hotel in a good location. The room was a good size and the bathroom very modern and clean. The first hotel during our stay in Austria with a kettle in the room which was much appreciated. We would definitely use again on our return to Innsbruck

8

Gabriele

Sep 23, 2024

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Stayed 6 nights

The view was only a huge construction site from my room

6

Brianne

Nov 13, 2024

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Stayed 2 nights

The rooms are not soundproof, and I heart a constant ticking noise coming from outside of my room. Other than the noise problems, my stay was quite pleasant.

6

William

Dec 9, 2025

·

Stayed 1 night

Room was TINY, does not compare with photos of Ecocomfort rooms on site. Hardly room to put our cases down. Would have expected better for over 300 Euros for one night. I had cancellation until December 3, but money debited end November. I emailed Hotels.com to ask why but they didn't bother to reply. Best part of stay was a drink and dessert in the bar - young barman/waiter very friendly, fun and helpful.

8

Joanne

Sep 9, 2025

·

Stayed 2 nights

This property is looking a little tired in areas although the rooms in particular bathroom had been upgraded. One issue we found was the raised floor into the bathroom having the same floor tiles as the lower level we both lost our footing several times as you do not realise the level change. Personally I did not like the openesss of the bathroom and the glass wall. It may have felt different if It was not right by the entrance to the room! The location of this hotel is excellent for exploring Innsbruck as it is in easy walking distance. Thankfully the construction site opposite did not affect us as we stayed over a weekend.

6

Lucas

Jan 20, 2026

·

Stayed 1 night

Péssimo o fato do quarto ter um banheiro sem privacidade alguma. Ele é simplesmente um domo de vidro no meio do quarto.

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10

Lucas

Feb 8, 2026

·

Stayed 1 night

the hotel is amazing, but still missing a Netflix, the TV does not connect do internet and does not have netflix.

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Service

Staff are widely described as friendly, helpful, and efficient, with smooth check‑ins and useful local tips. A few guests experienced inconsistent bar/restaurant or reception service and rare security or responsiveness concerns.

Related guest reviews

10

Jason

Oct 19, 2025

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Stayed 1 night

I was checked in l, it was super fast under 5 minutes very impressed.

10

Herbert

Nov 21, 2025

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Stayed 3 nights

Classic hotel that has been updated to modern efficiencies. Convenient location near shops, restaurants and the Bahnhof. Attentive staff and an excellent breakfast.

10

Carmen

Jul 13, 2025

·

Stayed 3 nights

Personal sehr freundlich und zuvorkommend und Hotel ist insgesamt top und weiterzuempfehlen

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10

Michael

Dec 10, 2025

·

Stayed 1 night

Freundlicher Empfang, speditives Check-In und gutes sehr sauberes Zimmer. Ein reichhaltiges Frühstück mit gutem und freundlichem Personal.

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10

Kristine Nordstad

Jan 18, 2026

·

Stayed 1 night

Hyggelig betjening i resepsjonen, fine rom. Jeg måtte overnatte på vei til en annen destinasjon, og valgte dette hotellet da det lå i nærheten av jernbanestasjonen som jeg skulle reise videre fra. På hjemveien måtte jeg igjen overnatte i Innsbruck, og var så fornøyd at jeg valgte dette hotellet igjen. Da spiste jeg også middag i restauranten. Veldig hyggelige servitører og kjempegod mat. Jeg hadde lett valgt dette hotellet igjen.

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2

Tashana

Mar 14, 2025

·

Stayed 1 night

It would have been an excellent stay only someone used a key and walked into my room at 0700hrs in the morning without knocking. I did not see the individual but it extremely suspicious/frightening and nothing was done when reported to reception, sadly this ruined the stay.

10

Ian

Dec 19, 2024

·

Stayed 7 nights

Super friendly and sparkling clean hotel with excellent friendly staff. Have stayed several times before and will do so again in the future. Excellent location for Town centre [5 min walk] train and bus station [5 mins] - so very easy to get from airport to hotel via F line bus route. Recommended

10

Sarah

Dec 7, 2025

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Stayed 3 nights

Staff friendly and helpful with info about Innsbruck, travel and things to do. Room large and very clean. Great location 10 min walk from Christmas market and 2 mins to train station. Hotel had character and restaurant attached was lovely. Great breakfast too. Would recommend and wouldn't hesitate to stay again!

10

Melissa

Jul 30, 2025

·

Stayed 2 nights

The hotel staff was really lovely and informative. The neighborhood is good. We had a triple room and it was nice - even with 3 beds. The room was super clean. I would stay there again. We did not have the best experience in the restaurant. Nothing terrible - our waiter wasn’t the best. It happens.

10

Wendy

Nov 6, 2025

·

Stayed 1 night

Lovely hotel, great staff.

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Location

Very central between the main station and old town, easy for walking and public transport. Construction opposite can affect views and add daytime noise, and vehicle access or parking may be tricky.

Related guest reviews

10

Melanie

Jun 8, 2025

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Stayed 1 night

Convenient location in walking distance to train station and sightseeing, helpful and friendly staff, great on-site authentic restaurant.

10

Tom

Jun 11, 2025

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Stayed 4 nights

Very convenient location. Very good breakfast option. Staff were all friendly and helpful. When we stayed (June 2025), there was construction across the street which added some noise during the day, but that is not the hotel's fault and should be completed in the next few months I would expect.

10

David

May 26, 2024

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Stayed 1 night

Excellent location for viewing this wonderful city only a short walk from the station and easy access to public transport.

8

Alexandre

Sep 21, 2025

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Stayed 3 nights

O hotel fica localizado a uma quadra da estação de trem, o que facilita quem utiliza este tipo de transporte. O atendimento da recepção foi protocolar, café da manhã bom, limpeza do quarto e do banheiro boa. Como disse o atendimento do hotel é frio, pedi travesseiro de altura média e no quarto os travesseiros eram baixos e praticamente sem enchimento.

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10

Ginette

Sep 21, 2024

·

Stayed 2 nights

Près de la gare et des endroits à visiter

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10

Paul

Jul 17, 2024

·

Stayed 1 night

Very convenient to train station, very friendly staff!

8

Karin

Aug 24, 2025

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Stayed 1 night

Will be a nice area once construction on their road is complete. Hotel itself is nice. Parked at the train station and walked a couple blocks to hotel.

10

bryan

Dec 8, 2025

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Stayed 3 nights

Great location. Near everything we wanted to see and do. Two blocks from central train station.

10

Kevin

Dec 29, 2025

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Stayed 2 nights

Excellent Hotel, walking distance from the city centre.

10

Sudhir

Sep 27, 2025

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Stayed 2 nights

Good hotel, very conveniently located just across the main railway station. Access to public transportation for other sites in Innsbruck is also very convenient.

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Dining

Breakfast and the attached restaurant receive frequent praise for quality, local dishes, and good selection. Some guests faced limited seating or after‑hours options and occasional inconsistencies in specific dishes or service.

Related guest reviews

6

Michael

Oct 11, 2025

·

Stayed 2 nights

Das Hotel ist von der Einrichtung in Ordnung. Leider waren wir vom Frühstück und der Räumlichkeit enttäuscht. Der Raum wirkte sehr kühl und glich einer Kantine. Schade für dass Hotel.

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8

Mauro

Jan 2, 2026

·

Stayed 2 nights

Camera pulita, però purtroppo la seconda notte non abbiamo cenato all'interno dell'Hotel Sailer, perchè i posti al tavolo erano riservati dagli ospiti locali.

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8

Catharina

Jul 15, 2025

·

Stayed 3 nights

Fint hotell nära tågstationen. Mycket bra frukost! Trevlig personal. Restaurangen var väldigt fin men med stroppig personal. Fin stad man vill åka till igen!

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6

Ahmed

Sep 7, 2025

·

Stayed 4 nights

The lack of coffee in the rooms is both strange and undisclosed - at no point is this made clear, and no logical explanation is given. There is also no clothes iron in the room, and no ironing service (without washing) is available. Also, for a property that defines itself by its restaurant, the breakfast offering is quite disappointing. Little choice, absolutely no changes and food that tastes underwhelming at best. After hours (so from 9pm onwards) your only dining options are to leave the property or to make do with the vending machines that are poorly stocked with chocolates, sweets and soft drinks (no sandwiches, fruits or coffee for example). Shame, given that the hotel is in a prime location that is walking distance to almost everything. Then again, Innsbruck town centre isn’t particularly large so most hotels will also be relatively easy to walk to/from.

10

Lars

Jul 4, 2025

·

Stayed 2 nights

Tolles Hotel, schöne Zimmer, super Frühstück.

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10

Jeffrey

Apr 1, 2025

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Stayed 1 night

Close to the train station and a few blocks to the old part of town. Decent sized rooms. Clean property. Great breakfast Helpful staff.

10

Robert

Mar 9, 2025

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Stayed 2 nights

The breakfast was excellent. That made me eat dinner one night at the hotel restaurant and it too was excellent.

8

Charlotte

Dec 14, 2025

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Stayed 4 nights

Lovely traditional hotel with amazing staff. The room felt a little dated and it would have been nice to have a bit more privacy in the shower. The breakfast was excellent with local food and also the restaurant at night had delicious food. The reception team were lovely and provided a warm welcome. The location is excellent, close to the station and also the centre. Would definitely stay here again.

10

Tim

Nov 14, 2025

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Stayed 2 nights

Everything about this hotel is 5-star ! The check in was quick, friendly, and additional information was provided for the area. The room was super clean and the bed extremely comfortable. Breakfast was very tasty with lots of choices. We dined at their restaurant the second night, and the food was delicious, the wine recommendations perfect! (Thank you Jane)

10

Nashlea

Aug 9, 2025

·

Stayed 1 night

Very beautiful hotel next to train station and close to all the main tourist sites. We loved the breakfast too!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $165	5 $236	6	7 $231	8 $271	9 $267	10 $233
11 $166	12	13 $233	14 $233	15	16	17 $232
18	19 $215	20 $212	21 $212	22 $212	23	24 $232
25 $164	26 $234	27 $232	28	29 $191	30 $260	31 $252

Hotel Sailer

About this property

Location

Guest reviews of Hotel Sailer

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Sailer

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23 $313	24 $321	25	26 $231
27	28	29	30 $231