Name: Quality Inn Knoxville West Cedar Bluff
Address: 309 N Peters Rd, Knoxville West, Knoxville, Tennessee, United States of America, Knoxville, Knox County, US
Price range: $69–$260 per night
Rating: 7.47

What guests think

Across many reviews, Quality Inn & Suites earns praise for clean, recently updated rooms, comfortable beds, and helpful front-desk service, while recurring drawbacks include very small rooms in some layouts, musty odors, occasional pests, and basic, inconsistently stocked breakfast.

Location is convenient near restaurants and major roads, with easy parking noted by several guests. Multiple reviews also mention low water pressure or trouble getting hot water, and some public areas and exterior spaces look worn or unclean during renovations. Expect a budget-friendly, no-frills stay with comfortable sleep quality but variable room size and housekeeping consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is easy and felt safe for several guests. Some common areas and the exterior appear dated or dirty during renovations, and guests mentioned poorly stocked vending machines and accessibility or weather-cover shortcomings at the entrance.

Related guest reviews

8

Michael

Sep 6, 2025

·

Stayed 2 nights

Clean room. Quiet, safe environment, easy to park. Problem is the front entrance is not handicap accessible. Kinda inconvenient if you have your hands full and trying to enter 2 sets of doors.

6

LINDA

Nov 6, 2025

·

Stayed 2 nights

There was too many young men lounging on the bank on the side of the hotel. The outside door did not shut and anyone could have entered the premises. The cleaning crew needs better facilities. Their carts obstructed the walkway and their children were blocking the walkway.

2

Nancy

Sep 9, 2025

·

Stayed 1 night

The lobby reeked of cugarette smoke. There was NO internet. No decaf coffee and very sparse offering for breakfast. My room was clean and comfortable

8

Gary

Oct 6, 2025

·

Stayed 3 nights

Parking was safe. Room temp was good. Staff were friendly and helpful. Very minor, most of the vending machines were poorly stocked or didn’t work. But overall a good stay in a good location.

8

Susan

Oct 21, 2025

·

Stayed 2 nights

Breakfast not stocked, nothing really there. Staff not welcoming. Easy parking. Even with do not disturb sign, staff came 2x banging on door.

8

Lee

Aug 11, 2025

·

Stayed 1 night

It was obvious the hotel was older, but the room renovations were nice and used space wisely. The bed was comfortable and the air conditioning worked well. The bathroom was clean, as well. I would make a suggestion to put shower gel on the wall, too. Conversely, the elevators were dirty. I usually prefer taking stairs, but the stairwells were too filthy. They looked like a renovation in progress, which I understand, but there was trash on the floor and construction debris. A sign indicating construction would have at least explained the mess. There was such a stark contrast between the rooms themselves and the stairwells and elevator. Overall, we had a nice stay. Hopefully, the renovation will continue throughout the property.

8

Lesley

Aug 13, 2025

·

Stayed 1 night

Interior condition was really good. The exterior is in need of a fresh look.

4

Alex

Aug 27, 2025

·

Stayed 1 night

They are remodeling and it sure needs it.

8

courtney

Jan 8, 2026

·

Stayed 1 night

The room was fine. The bed was great with soft sheets. The breakfast was super limited. I ended up not eating anything but a yogurt. The bed grests top marks. Parking was fine. Only stayed one night.

6

Sharon

Sep 28, 2025

·

Stayed 1 night

Got soaking wet in the rain due to the property not having a portico. Clerk was hard to understand. He would not look up at the customer. The room was clean.

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Cleanliness

Many guests found rooms very clean, but recurring reports cite musty or smoky odors, dampness, and inconsistent upkeep in hallways or stairwells; a few noted pests and occasional housekeeping misses.

Related guest reviews

10

Andrew

May 23, 2025

·

Stayed 1 night

Very clean property. Staff was very attentive.

4

bradley

Oct 17, 2025

·

Stayed 2 nights

We Found out that this is a former Microtel property which explains why the rooms are incredibly small. Just enough room to walk around the bed and that’s it. The ventilation system in the room is horrendous! It smelled like heavy mildew mold, and everything that we brought into the room had to be laundered afterwards because of the smell permeating everything. it was very damp in the room as well, The towels even felt damp so when you get out of the shower to dry off, you’re drying yourself dry with a damp towel. I would never stay here again and the amount of money that they charged for this room because it was game weekend in Knoxville is insane for what you get. Price gouging like this should be a crime.

4

Scott

Jul 5, 2025

·

Stayed 2 nights

Room was dirty, under the beds have not been cleaned in a while as lots of dust and dirty Kleenex under the beds..gross…sink did not work (it was removed) in the kitchenette. Air conditioner was in its last legs and made some loud noises going on and off. Lighting was poor. Breakfast was poor… boxed eggs were a strange consistency .

4

Serena

Oct 21, 2025

·

Stayed 6 nights

Staff was pleasant and helpful. Beds were not very comfortable and the A/C barely worked, so the room was quite warm. Breakfast was bare minimum and not a lot of healthy options. Our room had ants by the fridge but we felt too exhausted to change rooms. The fridge only seemed to be a freezer and all of our pop cans burst which may have attracted said ants. Not a bad stay but not a great one either. Quiet and clean other than ants, just not comfortable.

10

Lee

Jan 19, 2026

·

Stayed 1 night

Very clean and comfy

8

Maria

May 24, 2025

·

Stayed 1 night

This is an old building with new renovation. Very nice and beautiful rooms with new furniture. But there is a terrible smell of old age and dampness in the room because the air conditioning does not work when there are no tenants in the room, and the windows do not open. I had to sleep with the exhaust fan on all night to reduce this terrible smell a little. Yes, everything is painted and the furniture is new, but the building is old and smells terrible. Breakfast is super simple and cheap. I did not like it. The workers are not very friendly, although one of them gave me a quiet room away from the elevator. If I could open the window it would be perfect. But I am sensitive to smells and I can't stand the smell of old rooms. I think the price is high even taking into account the new renovation.

8

Lee

Aug 11, 2025

·

Stayed 1 night

It was obvious the hotel was older, but the room renovations were nice and used space wisely. The bed was comfortable and the air conditioning worked well. The bathroom was clean, as well. I would make a suggestion to put shower gel on the wall, too. Conversely, the elevators were dirty. I usually prefer taking stairs, but the stairwells were too filthy. They looked like a renovation in progress, which I understand, but there was trash on the floor and construction debris. A sign indicating construction would have at least explained the mess. There was such a stark contrast between the rooms themselves and the stairwells and elevator. Overall, we had a nice stay. Hopefully, the renovation will continue throughout the property.

10

Paul K

Nov 30, 2025

·

Stayed 1 night

Hotel was very clean and smelled very pleasant. Check in was painless and quick.

8

Blair

Nov 25, 2025

·

Stayed 1 night

They had clean rooms and clean bedding. The staff was helpful and got us what we needed quickly.

6

Leah

Oct 13, 2025

·

Stayed 2 nights

The bed was comfortable and the room was as depicted. The only complaint I have is that the room had a bit of a mildewy odor to it and it was pretty humid in the room.

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Rooms

Beds are widely described as comfortable and many rooms feel newly updated, but layouts range from very small to spacious. Some guests reported low water pressure or trouble getting hot water, and occasional humidity or ventilation problems.

Related guest reviews

8

Marcio

Feb 28, 2026

·

Stayed 5 nights

The everege was good. Unfortunately, I choose I small room. It was very small. Location is perfect. I could go to a lot of places by walking. I recommend it if you are traveling on a budget.

4

bradley

Oct 17, 2025

·

Stayed 2 nights

We Found out that this is a former Microtel property which explains why the rooms are incredibly small. Just enough room to walk around the bed and that’s it. The ventilation system in the room is horrendous! It smelled like heavy mildew mold, and everything that we brought into the room had to be laundered afterwards because of the smell permeating everything. it was very damp in the room as well, The towels even felt damp so when you get out of the shower to dry off, you’re drying yourself dry with a damp towel. I would never stay here again and the amount of money that they charged for this room because it was game weekend in Knoxville is insane for what you get. Price gouging like this should be a crime.

6

Ken

Oct 13, 2025

·

Stayed 2 nights

The water pressure needs to be increased. It's very low to the point that it becomes an inconvenience. The towels are also not great. Other than that everything was fine.

10

Debra

Oct 20, 2025

·

Stayed 1 night

Modern, clean room. Most comfortable bed in any hotel we have stayed in!

8

Sherry

Oct 19, 2025

·

Stayed 1 night

Need to improve availability of hot water….had to take a cold shower!!

4

Anne

Sep 21, 2025

·

Stayed 2 nights

Room was very small, bugs in our room huge cockroach this morning

8

courtney

Jan 8, 2026

·

Stayed 1 night

The room was fine. The bed was great with soft sheets. The breakfast was super limited. I ended up not eating anything but a yogurt. The bed grests top marks. Parking was fine. Only stayed one night.

8

Julie

Nov 24, 2025

·

Stayed 1 night

The room was very spacious and overall a good value, but what was most impressive was the attentive staff. My daughter left her wallet behind by mistake. A quick phone call to the front desk was all it took for the receptionist to locate and secure the wallet until we returned. Thank you very much!

6

Chris

Feb 24, 2026

·

Stayed 3 nights

Cant get a hot shower. The water temp just above luke warm. Had shower running for an hour and couldn't even put steam on the bathroom mirror.

10

Kathryn

Sep 21, 2025

·

Stayed 2 nights

Staff were very friendly and helpful! Rooms are small, but cozy, and have all of the amenities you may need. The recent room upgrades maximize the space. Little things like nice-sized TV, built-in luggage space, comfortable bed linens, and fog-proof mirror make a value hotel a great place to stay!

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Service

Most feedback highlights friendly, helpful staff and smooth check-in, with a few reports of unwelcoming behavior or ignored do-not-disturb requests.

Related guest reviews

10

Andrew

May 23, 2025

·

Stayed 1 night

Very clean property. Staff was very attentive.

10

Daniel

Oct 17, 2025

·

Stayed 1 night

The gentleman working the front desk was very courteous and helpful.

8

Michael

Oct 21, 2025

·

Stayed 1 night

Staff very friendly

10

Ken

Oct 8, 2025

·

Stayed 1 night

The hotel was clean, the desk staff friendly and helpful

2

Pamela

Sep 30, 2025

·

Stayed 1 night

The man who was on the counter for check-in was aggressive. The Room was clean, comfortable but we felt threatened with the check-in staff as he yelled at my father, who is elderly man only because my dad asked to check the name on the reservation again as the staff couldn’t find it. I’ll be reporting his behavior to IHG as it was unacceptable.

10

Donna

Aug 1, 2025

·

Stayed 1 night

Friendly and easy check-in, helpful front desk, surprisingly good breakfast option. We stayed one night, we were just passing through. We had a peaceful night's sleep and felt safe.

8

Susan

Oct 21, 2025

·

Stayed 2 nights

Breakfast not stocked, nothing really there. Staff not welcoming. Easy parking. Even with do not disturb sign, staff came 2x banging on door.

10

Ross

Jul 31, 2025

·

Stayed 1 night

Easy check in. The clerk was right there when I checked in very late in the evening. A short, polite, considerate, conversation, then a key card, easy peezy.

8

Julie

Nov 24, 2025

·

Stayed 1 night

The room was very spacious and overall a good value, but what was most impressive was the attentive staff. My daughter left her wallet behind by mistake. A quick phone call to the front desk was all it took for the receptionist to locate and secure the wallet until we returned. Thank you very much!

8

Dawn

Nov 4, 2025

·

Stayed 1 night

Bigger room than we expected. The young lady who checked us in was great. She checked to see if a room was ready, even though we were two hours before check-in, which allowed us to leave luggage in our room rather than keeping them in the car for hours.

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Location

Convenient for stopovers near highways and many dining options, with easy parking and several guests feeling safe. A few mentioned the exterior area felt uninviting or had loitering nearby.

Related guest reviews

8

Michael

Sep 6, 2025

·

Stayed 2 nights

Clean room. Quiet, safe environment, easy to park. Problem is the front entrance is not handicap accessible. Kinda inconvenient if you have your hands full and trying to enter 2 sets of doors.

8

Marcio

Feb 28, 2026

·

Stayed 5 nights

The everege was good. Unfortunately, I choose I small room. It was very small. Location is perfect. I could go to a lot of places by walking. I recommend it if you are traveling on a budget.

2

Cymantha Brooke

Aug 28, 2025

·

Stayed 2 nights

Needles in the lot, antlers in the room, homeless camp right outside the building. Management was cooperative with switching to an upper level room.

8

Gary

Oct 6, 2025

·

Stayed 3 nights

Parking was safe. Room temp was good. Staff were friendly and helpful. Very minor, most of the vending machines were poorly stocked or didn’t work. But overall a good stay in a good location.

10

Deborah

Oct 6, 2025

·

Stayed 1 night

GOOD LOCATION. CLEAN. OVERNIGHT STOP ON TRIP FROM FLORIDA TO OHIO.

6

Nikia

Aug 3, 2025

·

Stayed 1 night

Very comfortable hotel. The breakfast was basic. The location had a good variety of restaurants and shops.

10

Paul

Jun 28, 2025

·

Stayed 1 night

We needed a quick place for one night! Great location, easy to get to, many food options nearby and just worked out!!

10

Joseph

Apr 7, 2025

·

Stayed 2 nights

The staff was great, room was amazingly clean, and the location is perfect!!! Would recommend, better than most places I've stayed at a similar price point. Iykyk.

10

Jorge

May 1, 2025

·

Stayed 3 nights

great location

10

Meghan

Jul 28, 2025

·

Stayed 1 night

Very clean, quiet and comfortable. Nice location

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Dining

Breakfast is available but commonly described as basic or limited; some guests liked it, while others found choices sparse or not well stocked.

Related guest reviews

2

Nancy

Sep 9, 2025

·

Stayed 1 night

The lobby reeked of cugarette smoke. There was NO internet. No decaf coffee and very sparse offering for breakfast. My room was clean and comfortable

6

Kristine

Jan 22, 2026

·

Stayed 1 night

Good for overnight stay, very basic. Room is spacious needs some maintenance/ upgrades. Beds were comfortable. Breakfast was ok, but limited.

10

Stewart

Aug 20, 2025

·

Stayed 1 night

A one night stay while on the road. Clean, comfortable room. Basic but.satisfactory breakfast. Many restaurants n the area.

10

Donna

Aug 1, 2025

·

Stayed 1 night

Friendly and easy check-in, helpful front desk, surprisingly good breakfast option. We stayed one night, we were just passing through. We had a peaceful night's sleep and felt safe.

8

Susan

Oct 21, 2025

·

Stayed 2 nights

Breakfast not stocked, nothing really there. Staff not welcoming. Easy parking. Even with do not disturb sign, staff came 2x banging on door.

10

Jenny L

Oct 15, 2025

·

Stayed 1 night

Breakfast is minimal and need to offer bananas as a staple fruit. Other choices are basically sugar and eggs are not real.,Room was nicely remodeled and like flooring and very comfy bed. Shower drain was clogged and needs attention. Four star rating

8

courtney

Jan 8, 2026

·

Stayed 1 night

The room was fine. The bed was great with soft sheets. The breakfast was super limited. I ended up not eating anything but a yogurt. The bed grests top marks. Parking was fine. Only stayed one night.

6

Christina

Aug 19, 2025

·

Stayed 1 night

Beds and pillows were comfortable for the night. Room refrigerator didn't work. The few items we had in it had to be thrown out. Breakfast was very limited. Sausage, gravy, eggs, juice, coffee, apples, yogurt, bread, bagels, cereal. Basic needs for one night stay.

10

tian

Oct 24, 2025

·

Stayed 2 nights

Everything is great, the breakfast is very good. Nice and clean hotel

8

Irene

Nov 18, 2025

·

Stayed 1 night

Room was great, beds and pillows were great Breakfast was very good. .The bathroom seat was NOT TIGHT, the toilet was NOT TIGHT, the sink cabinet seemed wigglely. There was a chip in the tub. Hence bathroom needs work !

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $74	16 $74	17 $77	18 $152	19 $167
20 $71	21 $71	22 $71	23 $77	24 $77	25 $260	26 $260
27 $69	28 $69	29 $69	30 $69

Su	Mo	Tu	We	Th	Fr	Sa
				1 $69	2 $176	3 $249
4 $69	5 $69	6 $69	7 $69	8 $69	9 $103	10 $103
11 $72	12 $72	13 $72	14 $72	15 $95	16 $114	17 $231
18 $95	19 $72	20 $72	21 $72	22 $72	23 $73	24 $73
25 $73	26 $72	27 $72	28 $72	29 $72	30 $210	31 $210

Select dates to see prices and availability

About this property

Location

Room options

Room, 1 King Bed (Accesible)

Standard Double Room, 2 Queen Beds

Room, 2 Queen Beds, Kitchenette

Standard Single Room, 1 King Bed

Standard Room, 1 King Bed

Guest reviews

Good

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Quality Inn Knoxville West Cedar Bluff

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Prices for upcoming dates