Is parking available at the property?

Free self-parking is available on-site. Limited parking is also offered.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Pets are allowed with a fee of USD 65 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities, and elevators. Accessible parking is also available.

What is the location of the property in relation to key landmarks?

The hotel is located in Knoxville West, within a 15-minute drive of the University of Tennessee and Turkey Creek Shopping Center. It is approximately 10.8 miles from Neyland Stadium and Knoxville Convention Center.

Does the property have a swimming pool?

Yes, there are both indoor and outdoor pools available. Pool access is from 9:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Up to 3 children aged 18 years and younger can stay free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 15.00 per night, subject to availability. Advance request is recommended.

Drury Inn & Suites Knoxville West Hotel

Average nightly price at Drury Inn & Suites Knoxville West by month, last 12 months (USD)
Month	Average price
January	$113
February	$113
March	$137
April	$146
May	$172
June	$139
July	$118
August	$122
September	$151
October	$148
November	$148
December	$119

What guests think

At Drury Inn & Suites Knoxville West, reviewers consistently highlight clean, comfortable rooms, friendly staff, and standout value from the included hot breakfast and evening Kickback with drinks, alongside a convenient location near I-75 and area restaurants.

Many also praise the indoor/outdoor pool and hot tub, a tidy gym, EV chargers, and well-lit parking. Recurring drawbacks include occasional housekeeping lapses and slow drains; others note dated decor or worn furniture, intermittent noise, and occasional service or check-in issues. Expect a comfortable, value-focused stay with generous amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests highlight the indoor/outdoor pool and hot tub, a clean gym, EV charging, and well-lit parking. A few mention the pool can feel crowded or the hot tub not quite hot enough.

Related guest reviews

10

Scott

Nov 26, 2025

·

Stayed 1 night

Very nice all around- room, pool, hot tub.

10

Rhonda

Oct 29, 2025

·

Stayed 1 night

The staff was available and willing to help with all our needs. We arrived in time to enjoy dinner and the pool was great fun for the kids and the hot tub was hot. Breakfast was excellent. They willingly gave us a late check out so my daughter could shower after her cross country race. Excellent stay!

10

Jennifer

Oct 20, 2025

·

Stayed 1 night

Wonderful hot tub and pool area. Great hot breakfast. Very comfortable beds. Love Drury hotels!

10

Gary

Oct 8, 2025

·

Stayed 2 nights

The gym was clean, comfortable and the equipment was either new, well maintained, or more likely some of both. Same goes for our room and the rest of the hotel. Breakfast and dinner a step above other hotels. We stay at a Drury whenever we can when traveling.

10

Becky

Jun 18, 2025

·

Stayed 1 night

Well lit parking lot. Excellent staff.

10

Rachel

Mar 15, 2025

·

Stayed 1 night

We loved the free breakfast and dinner snacks (which was enough food for dinner). The indoor pool and hot tub was enjoyable as well.

10

Kara

Oct 20, 2024

·

Stayed 1 night

Had a really good stay. Very convenient and central location, easy to get to. The included meals and happy hour were nice, breakfast was the standard continental breakfast. The best part of the stay was the indoor pool and jacuzzi. The pool oddly had a divider wall between the inside and outside pools, but was open underwater. It made it a little chilly, but it was still about 70 outside, so not too bad swimming back and forth to enjoy the moonlight and night sky. Hopefully they have something that closes off the outside portion in the winter. Another thing I appreciated was that they had built in dispensers in the shower rather than having less eco friendly mini bottles of soap and shampoo. Overall, pretty good stay.

10

Mike

Jul 1, 2024

·

Stayed 1 night

Fantastic hotel. Picked specifically for EV charging on site.

10

Frank

May 20, 2024

·

Stayed 3 nights

This property is well maintained and very clean. The staff are also very friendly. Level 2 charging is available in the parking lot at no cost

10

Karen

Apr 1, 2024

·

Stayed 1 night

Party of 4 - 2 adults, 2 teenagers. Loved the cocktail reception and breakfast. Spa and pool were crowded, but nice temperatures. Pool is half indoors/half outdoors which was interesting (but also meant some tree pods in the indoor pool).

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is praised across the property, with many noting very clean rooms and common areas. Several reviews report issues like stained bedding, missed cleaning, or slow-draining fixtures that affected impressions.

Related guest reviews

10

Amy

Nov 14, 2025

·

Stayed 1 night

Friendly staff and clean quiet room.

8

Susan

Nov 3, 2025

·

Stayed 1 night

Rooms are always clean and maintained well

10

James

Oct 30, 2025

·

Stayed 1 night

Just a quick overnight stay. Decent and clean hotel.

10

Beth

Aug 29, 2025

·

Stayed 2 nights

Our stay was wonderful. Everything was really clean and all staff were friendly. I will be returning!

10

Herb

Aug 10, 2025

·

Stayed 2 nights

Nice clean property

10

Jerome

Aug 6, 2025

·

Stayed 5 nights

Cleanliness and modern appearance

10

Leah

Jul 14, 2025

·

Stayed 1 night

Nice property. Clean.

6

Leslie

Jul 6, 2025

·

Stayed 4 nights

First, I was told I could check in with a card and pay with cash at check out. But when I was going to check in- they were charging my card full price then were going to refund it after I paid with cash. Ultimately, being paid twice. Then the refund could take 14 days. Yeah NO. Then I go to my room. The beds are not clean. Pillows have full face make up on them and one has hair all in it. So, I report it. It takes 30-45minutes before I find out they cannot send anyone up. They just have to move the room. It’s 1am and I have to pack all my stuffs up and move to a new room. At this point I really don’t care how nice the staff is or how kind people are. I have a migraine, I’m tired and I am i conveniences beyond anything else. I paid a lot of money for this room and there is no upgrade that could fix it. I am ticked off. It was down hill from there

6

Amanda

Oct 18, 2024

·

Stayed 2 nights

Still a great place to stay but had stain on sheets last time and second stay in the month where sink and tub were not draining correctly, prob just needed unclogged.

8

Susan

Apr 21, 2024

·

Stayed 1 night

Room refrigerators aren’t good. Changed to a new mini fridge in room and still was not cool. I dropped my glasses behind the nightstand and looks like it hadn’t been cleaned in a very long time. So just ok for the price.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with supportive beds and some walk-in showers. Some guests mention dated decor, worn seating, poor pillows or mattresses, and occasional noise from the highway or upstairs.

Related guest reviews

8

Amanda

Nov 4, 2025

·

Stayed 2 nights

Room is clean but outdated in my opinion. Mattress and pillows need to be replaced. Needs update. But still very nice hotel.

10

Norene

Sep 30, 2025

·

Stayed 1 night

Great place. Room was spacious and had a walking shower.

10

William

Sep 25, 2025

·

Stayed 1 night

Friendly, knowledgeable staff. Great rooms with comfortable beds.

10

Bridgette

Jun 24, 2025

·

Stayed 1 night

The staff was very helpful. Got a free upgrade to a king suite when I checked in. Rooms were updated and clean. The only downside was that I could hear the upstairs neighbors through the floor. But you get free breakfast and 5:30 kickback drinks 👍

8

Cheryl

Jun 17, 2025

·

Stayed 3 nights

The only negative of the entire stay was the furniture in the sitting room was uncomfortable and worn out.

10

Leonard

Jun 14, 2025

·

Stayed 2 nights

great hotel, very quiet air conditioner, did not hear neighbors.

8

Linda

Dec 24, 2024

·

Stayed 3 nights

The daily breakfast buffet was wonderful! I also enjoyed the popcorn in the evening. The beds were comfortable. The decor needs a bit of updating. Overall good stay.

8

lisa

Jul 24, 2024

·

Stayed 1 night

Hotel was nice, staff was friendly. The bed was not comfortable.

8

James

Apr 21, 2024

·

Stayed 1 night

The only negative thing we experienced were the pillows. My wife and I have never slept on worse. This may seem trivial, but made for a horrible night of sleep.

10

Lisa

Mar 24, 2024

·

Stayed 2 nights

Nice rooms, kind of hear road noise at night. Very nice workers

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, helpful, and accommodating, with smooth check-in/out and thoughtful assistance. A few guests experienced rude interactions, long late-night check-in delays, mistaken calls, or policy missteps.

Related guest reviews

10

Spencer

Nov 21, 2025

·

Stayed 2 nights

Such a great hotel. From the staff, to the rooms, to the breakfast, everything about it was great.

10

Rhonda

Oct 29, 2025

·

Stayed 1 night

The staff was available and willing to help with all our needs. We arrived in time to enjoy dinner and the pool was great fun for the kids and the hot tub was hot. Breakfast was excellent. They willingly gave us a late check out so my daughter could shower after her cross country race. Excellent stay!

10

Sharon

Oct 26, 2025

·

Stayed 2 nights

Great staff

10

Angela

Jul 19, 2025

·

Stayed 2 nights

We loved staying here. The ease of check in and check out. It was a great experience all the way around. I will always look for Drury Inns when traveling!

10

Billy

Jul 13, 2025

·

Stayed 2 nights

I liked everything except for the attitude of Art, the night attendant. The man had a really bad attitude and was really bitter.

6

Eileen

Apr 28, 2025

·

Stayed 2 nights

Property was nice. Had problems with their computers which resulted in the front desk calling me at 3am to see if I was still going to check in, I did inform them I was already there and sleeping. Also TV cut out in the middle of a movie, stated lost signal. Reported it to front desk and no resolution.

8

Steven

Mar 1, 2025

·

Stayed 2 nights

Drury's is always a win for us. We love the facilities and the helpfulness of the staff. We had an odd experience on this stay the did not allow me to give the normal 5 star review. After midnight, we were all awoken to a knock on our door. It was a pizza delivery guy (at least that what he said) that said he was at the wrong room. I called the front desk and the attendant said that they indeed checked in and he sent them to room 229. He knocks on our room, room 209. Here's my beef. I think it is irresponsible for staff to send non-guest to roam the halls in the middle of the night. Deliveries should be greeted at the front desk and the guest should come down and recieve the delivery. To me, this is just common sense safety stuff. We lost an hour of sleep because of this unsafe policy.

10

Donald

Feb 15, 2025

·

Stayed 1 night

Staff were all very helpful and friendly

8

Dawn

Mar 17, 2024

·

Stayed 5 nights

As always, we were very pleased with our stay. The room was clean & comfortable. The free breakfast had great options & was tasty. Plenty of lighting in parking lot. Conveniently located to everything. Dining staff very friendly & helpful! Most desk staff were friendly & accommodating except for one individual who checked us in. He felt the need to make a remark about my religion that bordered on disapproval ( I was wearing a gold cross. ) I don’t understand why that was necessary but not everyone is born with intelligence I suppose. Overall, a pleasant stay for us.

2

Charles

Nov 27, 2023

·

Stayed 1 night

Arrived late (11:20pm) to a train wreck of understaffed associates. Took over 45 minutes from car to room with two people working desk and only one customer ahead of me already being attended to. The attitude of staff was that we were inconveniencing them. With a sick nine month in tow, it was one of the most rude, insensitive and uncaring displays of contempt for customers I have ever experienced. I will never visit a Drury again. We had a great vacation until this occurred and I know we will never forget it. BTW issues that staff have with (existing) customers already checked in and in their rooms should not be openly shared in the presence of customers registering at the desk. This may have been part of the reason the staff members couldn't focus on the needs and concerns of the newly arrived customers standing in front of them.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Conveniently just off I-75 with easy access to restaurants, shopping, and UT/downtown; parking is free and well lit. Some front-facing rooms report highway noise, and one review disliked the surrounding area.

Related guest reviews

10

Kyla

May 22, 2025

·

Stayed 2 nights

Great stay for our daughter’s regatta in Oak Ridge. Lots of restaurants within easy walking distance. Very clean

10

Bobby

Apr 19, 2025

·

Stayed 1 night

location

10

Michael

Apr 14, 2025

·

Stayed 1 night

Great location. Quick trip to downtown. Free parking.

10

Dragana

Apr 8, 2025

·

Stayed 2 nights

Clean, well located and good quality

10

Elizabeth

Apr 4, 2025

·

Stayed 2 nights

Staff were super friendly and accommodating. Only 15 minutes from the university and from the airport and super easy to navigate.

10

Mary

Jan 1, 2025

·

Stayed 4 nights

It’s a very attractive place with great beds. There’s plenty of parking in a location convenient to stores, restaurants and the interstate.

10

a t clark

Nov 27, 2024

·

Stayed 1 night

Good hotel, very friendly staff, clean. Located just off I-75 great for travellers.

10

David

Jun 15, 2024

·

Stayed 2 nights

Great hotel with excellent amenities. Near I-75, but still very quiet for sleeping.

10

Nancy

Nov 10, 2023

·

Stayed 1 night

This is our go-to place when traveling between Michigan and Florida. It is close to 1/2 way for us. Always friendly at the front desk. The food is ok, nothing special, but after traveling close to 10 hours it is much appreciated. We didnt have breakfast because we were ready to get on the road in order to arrive at our home in Davenport. The Drury Inn seems to be the perfect overnight stay. I have recommended it to many of our friends that winter in Florida.

10

Steven

Sep 24, 2023

·

Stayed 1 night

This was our first time to stay at a Drury Inn and I was totally impressed. Clean, efficient, friendly - top class. Make sure to ask for a room facing the back of the hotel - interstate noise on the front side is very loud. Short of that, this place was perfect.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

The free hot breakfast and evening Kickback with three drinks are major positives and often suffice for dinner. Some guests found the evening menu repetitive, the 7 pm cutoff early, or limited options for gluten- or dairy-free diets, with occasional negative food feedback.

Related guest reviews

10

Thomas

Aug 25, 2025

·

Stayed 2 nights

This is the best overall mid-tier hotel we have stayed in. The front desk agent was prompt and friendly, the room was clean and spacious, and the bedding was comfortable. Even the pillows were good quality and size - something that is hard to find at hotels these days. The included breakfast buffet was excellent - better than some cook-to-order breakfasts I've had at other chains. We will definitely stay here the next time we are in Knoxville.

10

Brannon

Aug 13, 2025

·

Stayed 3 nights

Free breakfast was great. The dinner is always the same every time I go. I frequently stay there and it’s always the same. Any chance to change it up? Other than that it’s perfect

10

Carla

May 5, 2025

·

Stayed 1 night

I was thrilled with our stay. Dinner was a little disappointing. Dry fettucini, no bread option, no light dessert options, no milk for my 6 yr old. Breakfast was very good. Pool area nice & clean. Room exceptional as usual.

4

Khamsai

Apr 26, 2025

·

Stayed 5 nights

Worst food

10

Nicole

Apr 11, 2025

·

Stayed 1 night

I enjoyed everything about this hotel. After check in, we decided to go out to grab a bite to eat. We knew the hotel served “appetizers” so we went down before we left for dinner to check it out. The hotel was serving hot dogs, pulled pork sandwiches, Mac n cheese and all sorts of other foods, so we decided to eat out dinner at the hotel. Food was great. Was also given a drink card for each adult to get 3 alcoholic drinks for free during dinner hour. We also ate breakfast in the hotel and they had a bunch of options. Food was very good. We swam in the pool and hot tub, great space and was clean. Our room was also nice and clean. Will visit this hotel again if we are ever in Knoxville. A

8

Susan

Apr 4, 2025

·

Stayed 1 night

Room was extremely clean and comfortable. Only issue is the dinner buffet is only open till 7pm. You should having a smaller buffet open for folks who don’t get in that early.

10

Jake

Mar 17, 2025

·

Stayed 2 nights

Room was super clean. The Kickback's are very beneficial and convenient way to grab a drink and/or decent grub. Simple offerings, but they are tasty

8

William

Mar 15, 2025

·

Stayed 1 night

The dinner did not have much for a glutton free person could eat.

10

Starken

Feb 9, 2025

·

Stayed 1 night

We expected a hot breakfast, but some dinner options were a surprise! And drinks vouchers didn't hurt, either! Wonderful staff.

6

RICK

Jan 29, 2024

·

Stayed 1 night

The food on your reception each evening, lacked variety that used to be common during these receptions.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $119	2 $119	3 $119	4 $119	5 $134	6	7
8 $146	9 $119	10 $120	11 $142	12 $119	13 $178	14 $167
15 $119	16 $119	17 $120	18 $120	19 $160	20	21
22 $142	23 $120	24 $121	25 $121	26 $121	27 $165	28 $169
29 $121	30 $121

Drury Inn & Suites Knoxville West

Prices for Drury Inn & Suites Knoxville West

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds (Upper Floor, Oversized Room)

Suite, Multiple Beds (Upper Floor, Sofa Sleeper, 2 Rooms)

Suite, 1 King Bed with Sofa Bed, Hearing Accessible (Sofa Sleeper, 2 Rooms)

Room, 2 Queen Beds

Room, 1 King Bed with Sofa Bed (Upper Floor, Sofa Sleeper)

Room, 2 Queen Beds (Oversized Room)

Room, 2 Queen Beds (Upper Floor)

Room, 1 King Bed with Sofa Bed (Sofa Sleeper)

Suite, 2 Queen Beds, Hearing Accessible (Sofa Sleeper, 2 Rooms)

Room, 1 King Bed, Accessible (Meeting, Roll-In Shower, 2 Rooms)

Room, 1 King Bed

Room, 1 King Bed (Upper Floor)

Suite, 2 Queen Beds, Accessible (Sofa Sleeper, Tub, 2 Rooms)

Suite, 1 King Bed with Sofa Bed (Sofa Sleeper, 2 Rooms)

Suite, Multiple Beds (Sofa Sleeper, 2 Rooms)

Room, 2 Queen Beds, Accessible (Tub)

Suite, 1 King Bed with Sofa Bed (Upper Floor, Sofa Sleeper, 2 Rooms)

Room, 1 King Bed, Hearing Accessible

Suite, 1 King Bed with Sofa Bed, Accessible (Sofa Sleeper, Roll-In Shower, 2 Rooms)

Room, 2 Queen Beds, Accessible (Upper Floor, Tub)

Room, 2 Queen Beds, Hearing Accessible

Room, 2 Queen Beds, Hearing Accessible (Upper Floor)

Room, 1 King Bed, Accessible (Roll in Shower)

Guest reviews of Drury Inn & Suites Knoxville West

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Drury Inn & Suites Knoxville West

Considering this hotel for your Knoxville trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $139	31 $139