Name: Econo Lodge Knoxville West - Turkey Creek
Address: 500 Lovell Road, Knoxville West, Knoxville, Tennessee, United States of America, Knoxville, Knox County, US
Price range: $55–$64 per night
Rating: 6.37

What guests think

Across recent reviews of Econo Lodge Knoxville West - Turkey Creek, guests frequently describe heavily worn, unclean rooms with broken fixtures and equipment, and note that expectations around advertised amenities—particularly breakfast—often go unmet.

Service feedback is inconsistent, ranging from long check in waits and refund issues to reports of friendly, helpful staff. A few travelers found the off-highway location convenient, though one noted the area felt dark. Overall, expect a very basic, budget stop with significant trade offs in comfort and reliability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several reviews say advertised amenities like gym and laundry were not available, and common machines such as ice and vending were limited or broken. Some also mention general equipment malfunctions and missing basics.

Related guest reviews

6

Shannon

Jan 20, 2024

·

Stayed 2 nights

My stay was stay able only because Mahim whom worked the front desk was amazing. I felt welcomed and if I wasn't happy with let's say the entire room he would move me. Due to poor residency there were ample TV malfunctions and no remotes. Only one snack and one drink machine on site. Two ice machines and neither one of them worked.

2

Gregory

Dec 2, 2024

·

Stayed 2 nights

No handrails in handicap room 110 shower at Lovel Road Econo Lodge. No continental breakfast as advertised either.

6

steve

Sep 21, 2023

·

Stayed 3 nights

This property was very old with very basic amenities. No blow dryer and towels were dirty.

2

Daniel

Jun 23, 2024

·

Stayed 1 night

The website advertised amenities such as gym, laundry, and breakfast. However, none of these were available at this property. I was told that the property was renovated months ago, but the website had not been updated since.

6

John

Feb 20, 2025

·

Stayed 1 night

Worn out, filthy, equuipment mallfunction

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews report dirty rooms and linens, stains and odors, visible wear, and occasional pests. Overall cleanliness is a common concern.

Related guest reviews

4

Dwight

Nov 8, 2024

·

Stayed 1 night

I did not like loose dirt on my sheets

2

Jorge

Jul 3, 2025

·

Stayed 2 nights

Saying that this is a dump it will be too positive. There are no words to describe how disgusting, filthy and dirty this place is. Hotels.com should be more careful of what they offer in the website.

2

Kyle

May 8, 2025

·

Stayed 2 nights

Used toilet paper roll on the tub, electrical boxes hanging out of the walls. I did not stay. I'm still waiting for my refund.

2

Christan

Jul 10, 2023

·

Stayed 5 nights

There was dry blood on the walls also human feces all over the walls as well the toilet was broke and pulled from the wall it was a very nasty place, I DO NOT RECOMMEND!!!

2

Wesley

Dec 29, 2024

·

Stayed 2 nights

Not a dang thing, I come in my towel. I had stains on it look like it might even invent some blood on dirt is roaches in my bed sheet my bedspread had cigarette burning holes in it, and then I got roaches above me doing the Michael Jackson moonwalk and telling me to beat it

2

Lauren

Mar 27, 2023

·

Stayed 1 night

Very dirty hotel

2

Gabriel

Aug 10, 2025

·

Stayed 1 night

The front desk person was rude checking me in, then told me even though I booked a king size bed the only room available was one with 2 single beds (I was sharing a bed with a my girlfriend so that was uncomfortable to sleep on), the comforter would be better off as a curtain it was so thin and uncomfortable. The room was dirty also.

2

Gerald

Sep 27, 2025

·

Stayed 1 night

This place is the worst. The linens were full of holes and they were old and worn. The room was dirty and you could see light all around the door. The service was horrible and the staff acted indifferently. I will never stay there again nor would I recommend it to anyone else.

6

John

Feb 20, 2025

·

Stayed 1 night

Worn out, filthy, equuipment mallfunction

2

Travis

Oct 13, 2024

·

Stayed 2 nights

Cigarette burn holes in the bed sheets. Very dirty and smelled terrible. I refused to stay, they wouldn't help me with a refund. So I payed for 2 nights and didn't stay at all.

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Rooms

Rooms are dated and poorly maintained, with issues like broken fixtures, nonworking TVs or remotes, door and soundproofing gaps, and thin or worn bedding. Some guests noted working heat, hot water, and occasionally comfortable beds.

Related guest reviews

6

Deb

Feb 15, 2024

·

Stayed 1 night

There were cigarette holes in the bedspread and the shower was cold water.

6

Shannon

Jan 7, 2024

·

Stayed 1 night

We had a good stay. The room was mostly clean. The chair was stained but we didnt use it. There was no actual blanket on the bed, so it was a good thing we brought our own. Heat worked very good and the hot water was amazing. The bed was comfy. We did not see any rodents or bugs or any indication of either in the room. It needs a good paint job, some new drywalling in the bathroom, and just a good update to the rooms in general but for the price i couldnt have asked for more. There was a food truck in the parking lot that would have been awesome if we hadnt had dinner already!

6

Shannon

Jan 20, 2024

·

Stayed 2 nights

My stay was stay able only because Mahim whom worked the front desk was amazing. I felt welcomed and if I wasn't happy with let's say the entire room he would move me. Due to poor residency there were ample TV malfunctions and no remotes. Only one snack and one drink machine on site. Two ice machines and neither one of them worked.

4

rezene

Jan 21, 2024

·

Stayed 1 night

The TV is old and isn’t working

4

Michael

Nov 12, 2024

·

Stayed 2 nights

The room was run down. Shower curtain rod barely hanging on the wall, bathtub cover hanging by one screw. Towels definitely need replaced.

2

Chad

Aug 4, 2025

·

Stayed 2 nights

Well start off i did check it early. It cost me an extra 10 dollars. Got to the room and no ac or tv remote toovv

2

Helen

Jan 9, 2024

·

The hotel was off the highway which was convenient. But the area around the hotel was dark. It was extremely rundown, with holes in the walls, cracks in the paint, cracks along the seam between the wall and the ceiling, towel bars broken. The person I shared the room with, their bed sloped down to the side, so they had to sleep on an angle to avoid rolling off the bed. There was a chemical smell in the room. The room heater worked, and the room was reasonably clean. For a room that could potentially fit four people, there was one bar of soap. They offered free breakfast online, but when I went to the reception desk, they said they no longer do breakfast at all. Overall rating for this hotel is terrible!

4

Tim

Oct 22, 2024

·

Stayed 1 night

The bed and pillows were comfortable, bedsheets were clean and the shower pressure was good. The shower rack seemed ready to fall off the wall, The bed covering had 6 holes from cigarrete burns. The ceiling had a large bubble, ready to fall down from a water leak. The bottom of the front door had a large gap which allowed bugs to enter. The rooms have no sound proofing so you hear all traffic and talking noises from outside.

2

Gabriel

Aug 10, 2025

·

Stayed 1 night

The front desk person was rude checking me in, then told me even though I booked a king size bed the only room available was one with 2 single beds (I was sharing a bed with a my girlfriend so that was uncomfortable to sleep on), the comforter would be better off as a curtain it was so thin and uncomfortable. The room was dirty also.

2

Cody

Jan 12, 2023

·

Stayed 19,368 nights

Tv didnt work or remote was broke and towels was wet and bugs coming out the Ac unit so can say worth hotel ive ever been to.

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Service

Feedback is mixed: some guests experienced rude or absent staff, slow check in, and refund problems, while others found the front desk friendly and helpful.

Related guest reviews

6

Charmaine

Mar 25, 2023

·

Stayed 1 night

When i got to hotel it was 1am and i was extremely tired. My 9 y/o already passed out in car. Made reservations by they ended up getting canceled by hotel for other reasons but front desk manager was very friendly and could tell i was exhausted so put me in a room that had to be opened by him since outside keycard didnt work. Room looked nice at first glance. My daughter walked to first bed and plopped on top and passed right back out. I went int bathroom and it was beyond disgusting. Tub enamel was peeling off on inside sides, bottom was stained black, mold on shower curtain and all over ceiling. After getting all out electronics plugged up for the night, I pulled the bed covers back to fond burn holes on my bedsheets and pillow case and has one side stained yellow. Pulled all bedding off and checked for signs of bed bugs and lucky saw none, nor no cockroaches. Threw covers back on bed, propped front door and ran down to car and grabbed pillow and blankets. Slept ontop of hotel covers. If it had not been 1am I would have requested a refund and kept driving until i found a room. Definitely not worth the $80.00 I paid.

2

Kyle

May 8, 2025

·

Stayed 2 nights

Used toilet paper roll on the tub, electrical boxes hanging out of the walls. I did not stay. I'm still waiting for my refund.

10

Jody H

Dec 5, 2023

·

Stayed 1 night

The staff here are very nice and helpful

4

Yulanda

Dec 15, 2023

·

Stayed 4 nights

I WAS quoted a price form Hotels.com but was charged extra at the Hotel. Not happy about that. I basically paid the amount of of an extra day!

10

jeffrey or axa

May 27, 2024

·

Stayed 1 night

Very friendly

2

Gabriel

Aug 10, 2025

·

Stayed 1 night

The front desk person was rude checking me in, then told me even though I booked a king size bed the only room available was one with 2 single beds (I was sharing a bed with a my girlfriend so that was uncomfortable to sleep on), the comforter would be better off as a curtain it was so thin and uncomfortable. The room was dirty also.

4

marie

Oct 30, 2023

·

Stayed 1 night

Unfortunately,it was not as advertised on Hotel.com’s offerings. Holes in the walls, rust stains on the sheets- other stains on the bedspreads . No breakfast - “we don’t do that anymore .” Never again. I feel bad for the desk clerk- the only employee in sight. He was great.

2

Gerald

Sep 27, 2025

·

Stayed 1 night

This place is the worst. The linens were full of holes and they were old and worn. The room was dirty and you could see light all around the door. The service was horrible and the staff acted indifferently. I will never stay there again nor would I recommend it to anyone else.

2

Walter

Jun 23, 2024

·

Stayed 1 night

First of all I sat in the front office for 20 minutes then when I do get the key to the room the beds wasn’t made up had electrical tape on some of the plugs the people that had the room before us trash was still in the trash can very bad first impression… never will I ever go back here

2

Jaressa

May 11, 2024

·

Stayed 1 night

We waited for 15min in lobby to check in. We had to call and knock on adjoining apartment door to get someone to come and check us in. We were super tired after being on the road all day! Our room smelled like weed, it was grimy, the towels were dirty. I would suggest trying a different hotel.

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Location

Convenient off the highway for road trips, though one guest noted the surrounding area felt dark.

Related guest reviews

4

David

Nov 18, 2024

·

Stayed 1 night

We only needed this as a rest stop for our trip so we choose it based on price, location, and the fact it advertised a free continental breakfast. When we went to the lobby to have breakfast before continuing our travels there was nothing there. We asked the person at the desk what time the breakfast was available. We were told with a smile that it would have been available at the time we showed up but they weren't offering it.

2

Helen

Jan 9, 2024

·

The hotel was off the highway which was convenient. But the area around the hotel was dark. It was extremely rundown, with holes in the walls, cracks in the paint, cracks along the seam between the wall and the ceiling, towel bars broken. The person I shared the room with, their bed sloped down to the side, so they had to sleep on an angle to avoid rolling off the bed. There was a chemical smell in the room. The room heater worked, and the room was reasonably clean. For a room that could potentially fit four people, there was one bar of soap. They offered free breakfast online, but when I went to the reception desk, they said they no longer do breakfast at all. Overall rating for this hotel is terrible!

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AI-generated summary based on recent guest reviews

Dining

Repeated reports that the advertised continental breakfast was not provided; one guest noted there wasn't even coffee.

Related guest reviews

2

Brian

Aug 30, 2024

·

Stayed 1 night

The most disgusting hotel I have ever been in. Advertised breakfast, didn’t even have coffee, not that I would have had it just based on how filthy everything was. Avoid at all cost!

6

Shannon

Jan 20, 2024

·

Stayed 2 nights

My stay was stay able only because Mahim whom worked the front desk was amazing. I felt welcomed and if I wasn't happy with let's say the entire room he would move me. Due to poor residency there were ample TV malfunctions and no remotes. Only one snack and one drink machine on site. Two ice machines and neither one of them worked.

2

Gregory

Dec 2, 2024

·

Stayed 2 nights

No handrails in handicap room 110 shower at Lovel Road Econo Lodge. No continental breakfast as advertised either.

4

David

Nov 18, 2024

·

Stayed 1 night

We only needed this as a rest stop for our trip so we choose it based on price, location, and the fact it advertised a free continental breakfast. When we went to the lobby to have breakfast before continuing our travels there was nothing there. We asked the person at the desk what time the breakfast was available. We were told with a smile that it would have been available at the time we showed up but they weren't offering it.

2

Helen

Jan 9, 2024

·

The hotel was off the highway which was convenient. But the area around the hotel was dark. It was extremely rundown, with holes in the walls, cracks in the paint, cracks along the seam between the wall and the ceiling, towel bars broken. The person I shared the room with, their bed sloped down to the side, so they had to sleep on an angle to avoid rolling off the bed. There was a chemical smell in the room. The room heater worked, and the room was reasonably clean. For a room that could potentially fit four people, there was one bar of soap. They offered free breakfast online, but when I went to the reception desk, they said they no longer do breakfast at all. Overall rating for this hotel is terrible!

4

marie

Oct 30, 2023

·

Stayed 1 night

Unfortunately,it was not as advertised on Hotel.com’s offerings. Holes in the walls, rust stains on the sheets- other stains on the bedspreads . No breakfast - “we don’t do that anymore .” Never again. I feel bad for the desk clerk- the only employee in sight. He was great.

2

Daniel

Jun 23, 2024

·

Stayed 1 night

The website advertised amenities such as gym, laundry, and breakfast. However, none of these were available at this property. I was told that the property was renovated months ago, but the website had not been updated since.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$57
February	$54
March	$58
April	$57
May	$59
June	$57
July	$60
August	$59
September	$62
October	$58
November	$58
December	$54

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $64	17	18	19
20 $61	21 $58	22 $58	23 $58	24	25	26
27 $58	28 $58	29 $58	30 $58

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $58	5 $58	6 $58	7 $58	8 $58	9 $58	10 $58
11 $58	12 $59	13 $58	14 $58	15	16	17
18 $55	19 $55	20 $55	21 $55	22 $55	23 $55	24 $55
25 $55	26 $55	27 $55	28 $55	29 $55	30 $55	31 $55

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Smoking

Standard Room, 2 Double Beds

Standard Room, 1 King Bed

Standard Room, 2 Double Beds, Smoking

Guest reviews

Pleasant

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Econo Lodge Knoxville West - Turkey Creek

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Prices for upcoming dates